Operation and Optimizatin Guide For EVOLIUM™ RADIO SOLUTIONS

Operation and Optimization Guide for Evolium Radio Solutions
Operation and Optimization Guide

for EVOLIUM RADIO SOLUTIONS
Author:
Date and Signature:
P.GODET
Authorised by:
Date and Signature:
C.GUETIN
H.DERREY
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All rights reserved to Alcatel. Passing on and copying of this document, use and communication of its contents not permitted without written authorization of Alcatel.
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REVISION HISTORY
Document Reference
Date
Author
Ed.
8BL 00460 0000 PCZZA

(+Sheets : 8BL 00460 1xxx PCZZA &
8BL 00460 2xxx PCZZA)
3DF 00963 0001 TQZZA
(+Sheets : 3DF 00963 1xxx PCZZA &
3DF 00963 2xxx PCZZA)
11/95
M. Eude /
P. Godet /
D. Collin
M.Eude /
P. Godet
01
Modification
Creation for BSS Release 2
01
Update for BSS Release 3 and 4
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CONTENTS
1. INTRODUCTION....................................................................................................................................................................
1.1. Subject.................................................................................................................................................................................
1.2. Scope...................................................................................................................................................................................
1.3. References...........................................................................................................................................................................
2. INDICATORS..........................................................................................................................................................................
2.1. OMC-R Indicators...............................................................................................................................................................
2.2. Interface A Indicators..........................................................................................................................................................
3. METHODOLOGY.................................................................................................................................................................
3.1. Evaluation Process.............................................................................................................................................................
3.2. Indicator Evaluation Priorities............................................................................................................................................
3.2.1. Operation & Maintenance Indicators.........................................................................................................................
3.2.2. System - Radio Quality of Service Indicators.............................................................................................................
3.2.3. Radio Optimization Indicators....................................................................................................................................
3.3. Definition of Monitoring Content.......................................................................................................................................
3.3.1. Operation & Maintenance Indicators.........................................................................................................................
3.3.2. System- Radio Service Quality Indicators...................................................................................................................
3.3.3. Radio Optimization Indicators....................................................................................................................................
3.4. Indicator Evaluation............................................................................................................................................................
4. INDICATOR EVALUATION SHEETS.................................................................................................................................
4.1. List of Operation/Maintenance Sheets................................................................................................................................
4.2. List of System - Radio Quality of service Sheets................................................................................................................
4.3. List of radio Optimization Sheets.......................................................................................................................................
4.4. List of Additional Evaluation Sheets..................................................................................................................................
5. APPENDICES...........................................................................................................................................................................
5.1. O-xx Sheets on OMC-R counters.......................................................................................................................................
5.2. A-xx Sheets on Interface A counters..................................................................................................................................
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INTRODUCTION
Subject
This document provides evaluation methodology for the quality of service information supplied by the system
(OMC-R counters) or by an external analysis of the system (interface A).
It specifies the applicable indicators, and their priority of evaluation and establishes how to evaluate each to
reach an accurate understanding of any problem encountered.
Scope
This document is applicable to Alcatel BSS equipped with the R3 software version (including R3.0, R3.1, R3.2,
R3.3) and also with release B4
References
[1]
BSS Definition of Quality of service Indicators for BSS R3.0/3.1 8BL 00601 0003 MPZZB Rev. 01
[2]
BSS Definition of Quality of service Indicators for BSS R3.2/3.3 8BL 00601 0004 MPZZB Rev. 02
[3]
BSS Definition of Quality of service Indicators for BSS B4.0
[4]
AGLAE software User Manual 8BL 00600 0003 HAZZA Rev. 2.1
[5]
Default Radio Parameters for Release 3 , 3DF 00942 0001 PQZZA Ed. 2.1
[6]
Default Radio Parameters for Release 4 , 3DF 00942 0001 PQZZA Ed. 3.0
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INDICATORS
There are two classes of indicator :
- those based on OMC-R counters,
- those based on Interface A analysis.
Starting with Release 3, all major indicators can be reached using OMC-R counters. Therefore, A-Interface
indicators will be mainly used for deep investigations. Nevertheless, all sheets concerning these indicators
remains in this document, as A Interface monitoring may remain a major input for QoS monitoring.
The acceptable quality threshold established for each indicator can be used to prompt highlighting of subsystems when quality of service is downgraded. These thresholds are only meaningful if the number of samples
used to calculate them is sufficient.
The following table presents the indicators required for quality of service monitoring and optimization.
- The names of indicators are the one given in document [1] or [2], please refer to these documents to have full
information concerning definition and computation of these indicators.
- The given thresholds have relatively high levels adapted for the start of optimization. They will be modified
individually once all problems inherent to an indicator have been solved.
A method to determine the new threshold for an indicator is to take the average value of the indicator for the
network and update it periodically (every month).
- The minimum sample is the minimum transactions assumed attempted to consider the failure rate
significant (transaction = OC, TC, HO IN, HO OUT).
- The range represents the entity on which the test is be performed: on a whole BSC, on a BTS.
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OMC-R Indicators
Indicators
Threshold Minimum BTS/BSC

Sample
Range
Period
Comments
Sheets
1 - Operation /
Maintenance
TRAFFIC SDCCH (low)
HO TRAFFIC RATE
BTS
average =50
> 90%
BTS
hour / day min. sample = nb of

calls / BTS of the BSC
O-10
BTS
hour/day
isolates cells with only

HO traffic, or without /
too low HO traffic
O-20
based on 20 hours of
observation
O-60
< 10%
SDCCH ACCESS FAIL
RATE
25%
SDCCH CONGESTION
2%
TCH ASSIGNMENT
FAILURE RATE
5%
TCH ASSIGN FAIL CONG
5%
number of TCH allocation

per TCH
< 50%
TCH MEAN HOLDING

TIME per TCH
10 sec.
10
calls/TCH
BTS/TS
day
TCH MEAN HOLDING

TIME per FU
< 60%
500
BTS/FU
week
SDCCH AVAILABILITY
< nominal
config.
BTS
day
O-30
TCH AVAILABILITY
< nominal
config.
BTS
day
O-30
ACH AVAILABILITY
2000
O-21
50
BTS
day
BTS
day
BTS
day
-1% if no more BTS

present
O-43
BTS
day
with hour by hour

distribution
O-31
day
TCH allocated less

than 50% of average
O-50
10 * nb TCH BTS/TS
O-61, 62
O-52
average duration of 1
FU < 60% of BTS
average duration
O-51
BSC
INCOMING INTRA/INTER
BSC HO FAIL BSS
2%
50
BTS
day
-1% on threshold if no
more alerts
O-41,
O-43
CALL DROP BSS
1%
50
BTS
hour/day
-0.5% on threshold if
no more alerts
O-40
SDCCH DROP BSS
1%
50
BTS
hour/day
-0.5% on threshold if
no more alerts
O-63
OUTGOING HO
INTRA/INTER FAIL RATE
>15%
50
BTS
day
HO CAUSE = Interference
>10%
100
BTS
day
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O-44
samples = total
number of HO
Version
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O-70
Page
7

sample
Range
Indicators
Period
Comments
Sheets
2 - Quality of Service
CALL SETUP SUCCESS
RATE
< 95%
50
BTS
day/week
+1% on threshold if no
more alerts
O-200
CALL DROP
4%
50
BTS
day/week
more alerts
O-100
SDCCH DROP
5%
50
BTS
day/week
more alerts
O-201
TCH
ASSIGNMENT
FAILURE RATE
3%
100
BTS
day/week
more alerts
O-202
TCH ASSIGN FAIL CONG
2%
BTS
day
with hour by hour

distribution
O-31
SDCCH ACCESS FAIL

RATE
20%
50
BTS
week
>90%
capacity
2% block.
---
BTS
week
average on a week of
daily busy hours :
for cell dimensioning
>90%
capacity
0.5%
block.
---
BTS
week
daily busy hours :
AGCH LOAD
> 60%
capacity
---
BTS
week
daily busy hours :
O-211
PCH LOAD
> 60%
capacity
---
BTS
week
daily busy hours :
O-212
DROP
2%
50
BTS
week
more alerts
O-80
INTRA/INTER BSC OUT

HO FAIL REVERSION
10%
50
BTS
week
more alerts
O-81
INC
INTRA/INTER
HANDOVER EFFICIENCY
10%
50
BTS
week
more alerts
O-82
Quality
> 30%
causes
100
BTS
week
more alerts
O-71
Level
> 40%
causes
100
BTS
week
more alerts
O-72
< 20%
causes
100
BTS
week
+5% on threshold if
no more alerts
O-73
O-60
3 - Radio Optimization
TCH ERLANG
SDCCH ERLANG
SDCCH CONG RATE
OUTGOING
RATE
HO CAUSE
UL+DL
HO CAUSE
UL+DL
HO
=
=
HO CAUSE = Better Cell
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Interface A Indicators
Indicators

sample
Range
Period
Comments
Sheets
1 - Quality of Service
OC BSS Failure (establ.)
> 5%
100
BSC
hour
4% if no BSC left
A-23
OC BSS Failure (establ.)
> 5%
100
BTS
day
4% if no BTS left
A-23
OC BSS System failure
> 1%
100
BSC
hour
A-20
OC BSS System failure
> 1%
100
BTS
day
A-20
OC BSS failure
Congestion
> 2%
50
BTS
hour
OC BSS failure
Congestion
> 1%
100
BTS
day
A-21
OC NSS Failure
> 5%
100
BSC
hour
A-22
OC NSS Failure
> 3%
100
BTS
day
A-22
TC Failure
> 5%
100
BSC
hour
4% if no BSC left
TC Failure
> 5%
100
BTS
hour
4% if no BTS left
Call Drop
(OC + TC + HO in )
> 4%
50
BSC
hour
3% if no BSC left
A-10
Call Drop
(OC + TC + HO in )
> 4%
50
BTS
day
3% if no BTS left
A-10
Indicators

sample
Range
% blocking
A-21
Period
Comments
Network
month
generation of network
call mix table, for
dimensioning purpose
2 - Optimization / Traffic
Call Mix
(OC/TC/LNU/LPU/HO intext)
---
Nb LU per Call
>5
BSC
week
whole BSC may

change LA
O-210
Nb LU per Call
> 10
BTS
week
Cell may change LA
O-210
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Indicators

sample
Range
Period
Comments
Sheets
3 - Optimization /
Handovers
HO incoming Global
Failure (*)
> 25%
50
BTS
couple
week
check with failures in

reverse direction.
HO out Rev. Old Channel

(*)
> 15%
100
BTS
source
week
-5% if no BTS left,

etc.
O-81
HO out Rev. Old Channel
> 20%
100
BTS
couple
week
-5% if no couple left
O-81
HO out Call Drop (= HO

out Global Fail - HO out
rev. old) (*)
> 2%
100
BTS
Source
week
-1% if no BTS left,

etc.
O-80
Nb neighbour cell used
<2
BTS
day
(int + ext BSC)
O-21
with respect to the

sum (HO causes)
O-71
(*)
HO out Cause UL QUAL
> 20%
50
BTS
couple
week
HO out Cause DL QUAL
> 20%
50
BTS
couple
week
HO Cause UL LEV
> 50%
50
BTS
couple
week
HO Cause DL LEV
> 40%
50
BTS
couple
week
O-72
HO Cause Better Cell
< 20 %
50
BTS
couple
week
O-73
O-71
with respect to the
sum (HO causes)
O-72
(*) Also reachable using OMC-R

counters Type 26 and 27
Indicators

sample
Range
Period
Comments
Sheets
4 - Causes of Failure
OC CLR REQ Eqpt Fail
> 0.5%
500
BSC
day
Alerter
A-40
OC CLR REQ Eqpt Fail
> 2%
100
BTS
day
Alerter
A-41
OC CLR REQ Rad.Itf Fail
> 5%
100
BTS
day
for detailed
evaluation
A-42
OC CLR REQ
Rad.Itf.MsgFail
> 2%
100
BTS
day
for detailed
evaluation
A-43
OC ASFAI Rev Old Chan
> 5%
100
BTS
day
Alerter
A-46
OC ASFAI Terr Ress

Unavail
0.5%
100
BSC
day
for detailed
evaluation
A-44
OC ASFAI CIC already

alloc.
0.0%
100
BSC
day
for detailed
evaluation
A-45
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METHODOLOGY
This chapter will establish a methodology to evaluate the information provided by the counters detailed above:
- evaluation process,
- which priority for evaluating indicators,
- how often and with which observation content (time history),
- how to evaluate and correlate different data.
Evaluation Process
The quality of service monitoring and optimization process is performed as follows:
1 - systematic daily (hourly) monitoring of OMC-R counters,
or systematic (periodic) monitoring of interface A,
2 - setting up of alerters based on indicators and related thresholds to permit rapid discovery of BTS
or BSC with problems and to rapidly identify the problem: operation, system or radio,
3 - periodic reporting of the Top 10 or Top 20 BTS by type of problem, even if acceptable
quality level thresholds have not been exceeded,
4 - evaluation of each subsystem which has triggered an alert according to the indicator priorities
defined in the following section:
4.1 - correlation with other measurements and indicators as discussed in the evaluation sheets,
4.2 - traces at interfaces :
A if detailed causes are needed
ABIS if radio measurements information are needed (fine tuning)
4.3 - drive tests/ spectrum analysis at last if problem identification needs geographical
positioning, or neighbouring information that are not available using ABIS measurements.
5 - identification of solutions and determination of the most effective solution when several solutions
are available,
6 - confirmation of the correction.
Indicator Evaluation Priorities

Network availability and network resource problems, as well systems analysis should be addressed first. These
problems are Operation & Maintenance problems and require optimum reactivity.
Next priorities is given to serious degradation of service quality, as follows:
- dropped calls,
- call set-up failures.
Finally, all other causes of QoS (Quality of Service) degradation, which are more directly related to network
optimization, should be evaluated:
- Handover failures,
- cause of Handover,
- dimensioning evaluation to avoid future degradation
We recommend evaluating indicators in the following order:
1 - Operation-Maintenance indicators,
2 - System - Radio Quality of Service Indicators,
3 - Radio Optimization indicators.
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Operation & Maintenance Indicators

P1.1: No or insufficient TRAFFIC SDCCH or TRAFFIC TCH over one cell
P1.2: HO TRAFFIC RATE too high (Traffic on HO only) or too low (no HO on the cell)
P1.3: SDCCH/TCH AVAILABILITY : nb resources below nominal configuration - SDCCH/TCH congestion
P1.4: TCH ASSIGNMENT FAILURE RATE too high - EFFICIENCY OF INCOMING HANDOVERS too low
(look mainly after system problems)
P1.5: Time slots blocked (never allocated) or with too short average seizure time
P1.6: SDCCH ACCESS FAIL RATE - SDCCH CONGESTION
P1.7: HO CAUSE = Interference too high
System - Radio Quality of Service Indicators

P2 - CALL DROP RATE too high at one cell
P2.1: System
P2.2: Radio + Handover
OMC-R or Interface A
P3 - CALL SETUP SUCCESS RATE too low at one cell

P3.1: System (BSS, NSS)
P3.2: Congestion
P3.3: Radio
OMC-R or Interface A
Radio Optimization Indicators

P4 - inaccurate dimensioning for signalling and control channels
P4.1: SDCCH CONGESTION
P4.2: AGCH LOAD
P4.2: PCH LOAD
P5 - Handover failure rate at one cell
P5.1: OUTGOING HANDOVER DROP RATE
P5.2: INTRA/INTER BSC OUTGOING HO FAIL REVERSION
P5.3: INC INTRA/INTER BSC HO FAIL RADIO
OMC-R counters
OMC-R counters
P6 - Causes of outgoing Handovers at a cell

OMC-R counters
P6.1: HO CAUSE = Quality rate too high - ( + HO CAUSE = interference)
P6.2: HO CAUSE = Level rate too high
P6.3 : HO CAUSE = Better Cell too low (too high rate of other causes of HO : concentric cells, micro
cells HO)
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Definition of Monitoring Content
Operation & Maintenance Indicators

Recommended Hourly
Maximum:
Daily
Observation:
or
Alert = hour-by-hour indicator for the cell with alert on 24 hours

Alert = day-by-day indicator displayed over last week (7 days minimum)
Evolution = day-by-day indicator over four weeks
System- Radio Service Quality Indicators

Recommended Daily
Maximum:
Weekly
Monitoring:
Alert = day-by-day indicator over one week for the cell

Evolution = week-by-week indicator for each cell
Radio Optimization Indicators

Recommended Weekly
Observation:
Alert = week-by-week indicators for the cell

Evolution = same + monthly evolution
Indicator Evaluation
Indicators should be evaluated in the order of priority set forth in the preceding chapter.
The indicators mentioned may be covered by several evaluation sheets, each corresponding to a specific
phenomenon or situation encountered.
Refer to the appropriate evaluation sheet to evaluate a specific indicator.
Each evaluation sheet provides a list of investigations to be performed and the order in which they should be
performed:
- if the problem description and/or results of investigation does not correspond to the problem
encountered, go to the following item in the sheet.
- if a problem corresponds to the current one listed in the sheet, perform the suggested action; the
evaluation is then completed for the current sheet.
An evaluation sheet may call out another sheet based on the correlation of events encountered.
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INDICATOR EVALUATION SHEETS

The O-xx sheets correspond to observations made from OMC-R counters.
A-xx sheets correspond to observations made from Interface-A counters.
List of Operation/Maintenance Sheets

P1.1: No or insufficient TRAFFIC SDCCH or TRAFFIC TCH over one cell
O-10: No or abnormally low traffic on one cell,
P1.2: HO TRAFFIC RATE too high (Traffic on HO only) or too low (no HO on the cell)
O-20: Cell routing traffic on HO only.
O-21: Cell performing no Handovers
P1.3: SDCCH/TCH AVAILABILITY : nb resources below nominal configuration - SDCCH/TCH congestion
O-30: Loss of resources,
O-31: TCH congestion (abnormal congestion).
P1.4 - TCH failure rate - Handover failure rate:
O-40: High Call Drop BSS on a cell,
O-41: High rate of HO in, intra- or inter-BSC failures,
O-43: High rate of TCH and HO in failures,
O-44: High rate of HO out, intra- or inter-BSC failures.
P1.5 - Time slots blocked (never allocated) or with excessively short seizure times:
O-50: TCH(s) never busy on an FU,
O-51: RTCH seizure time too short,
O-52: RTCH always busy.
P1.6 - SDCCH FAILURE RATE - SDCCH CONGESTION RATE - SDCCH DROP RATE
O-60: Excessive SDCCH failure rate (close to 100%),
O-61: SDCCH saturation,
O-62: Sporadic SDCCH saturation.
O-63: SDCCH DROP BSS too high
P1.7 - Excessive interference HO rate:
O-70 Cell with a high interference HO rate.
List of System - Radio Quality of service Sheets

P2 - Call drop rate at a cell:
A-10: Excessive call drop rate.
O-100: Excessive call drop rate
P3 - Call set-up failure rate at a cell:
A-20: OC BSS failure rate due to the system,
A-21: OC BSS failure rate due to congestion,
A-22: Rate of OC NSS failure,
A-23: Rate of OC BSS failure due to radio problems.
O-200: CALL SETUP SUCCESS RATE too low
O-201: SDCCH DROP RATE too high
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O-202: TCH ASSIGNMENT FAILURE RATE too high
List of radio Optimization Sheets

P4 - Inaccurate Dimensioning of signalling and control channels
O-210: SDCCH CONGESTION
O-211: AGCH Load too high
O-212: PCH Load too high
P5 - Handover failure rate at a cell:
O-80: Outgoing HO drop rate,
O-81: Outgoing HO Failure rate with reversion to old channel,
O-82: HO incoming (radio) failure rate.
P6 - Causes of outgoing Handover at a cell:
O-71: Excessive HO Quality rate,
O-72: Excessive HO Level rate,
O-73: Low HO Better Cell rate.
List of Additional Evaluation Sheets

Evaluation of the principal causes of A-Interface failure :
A-40: CLR REQ Equipment Failure over the entire BSC,
A-41: CLR REQ Equipment Failure at one or more isolated BTS,
A-42: CLR REQ Radio Interface Failure at a BTS,
A-43: CLR REQ Radio Interface Msg Failure at a BTS,
A-44: ASS FAIL Terrestrial Resource unavailable at a BTS,
A-45: ASS FAIL Terrestrial Circuit Already Allocated at a BTS,
A-46: ASS FAIL Reversion Old Channel at a BTS.
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APPENDICES
O-xx Sheets on OMC-R counters
Sheet
Document Number
Sheet O-10
3DF 00963 2010 TQZZA
Sheet O-20
3DF 00963 2020 TQZZA
Sheet O-21
3DF 00963 2021 TQZZA
Sheet O-30
3DF 00963 2030 TQZZA
Sheet O-31
3DF 00963 2031 TQZZA
Sheet O-40
3DF 00963 2040 TQZZA
Sheet O-41
3DF 00963 2041 TQZZA
Sheet O-43
3DF 00963 2043 TQZZA
Sheet O-44
3DF 00963 2044 TQZZA
Sheet O-50
3DF 00963 2050 TQZZA
Sheet O-51
3DF 00963 2051 TQZZA
Sheet O-52
3DF 00963 2052 TQZZA
Sheet O-60
3DF 00963 2060 TQZZA
Sheet O-61
3DF 00963 2061 TQZZA
Sheet O-62
3DF 00963 2062 TQZZA
Sheet O-63
3DF 00963 2063 TQZZA
Sheet O-70
3DF 00963 2070 TQZZA
Sheet O-71
3DF 00963 2071 TQZZA
Sheet O-72
3DF 00963 2072 TQZZA
Sheet O-73
3DF 00963 2073 TQZZA
Sheet O-80
3DF 00963 2080 TQZZA
Sheet O-81
3DF 00963 2081 TQZZA
Sheet O-82
3DF 00963 2082 TQZZA
Sheet O-100
3DF 00963 2100 TQZZA
Sheet O-200
3DF 00963 2200 TQZZA
Sheet O-201
3DF 00963 2201 TQZZA
Sheet O-202
3DF 00963 2202 TQZZA
Sheet O-210
3DF 00963 2210 TQZZA
Sheet O-211
3DF 00963 2211 TQZZA
Sheet O-212
3DF 00963 2212 TQZZA
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A-xx Sheets on Interface A counters

Sheet
Document number
Sheet A-10
3DF 00963 1010 TQZZA
Sheet A-20
3DF 00963 1020 TQZZA
Sheet A-21
3DF 00963 1021 TQZZA
Sheet A-22
3DF 00963 1022 TQZZA
Sheet A-23
3DF 00963 1023 TQZZA
Sheet A-40
3DF 00963 1040 TQZZA
Sheet A-41
3DF 00963 1041 TQZZA
Sheet A-42
3DF 00963 1042 TQZZA
Sheet A-43
3DF 00963 1043 TQZZA
Sheet A-44
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@ Alcatel CIT
File
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Reference
3DF 00963 0001 TQZZA
Version
01
Date
09/01/98
Page
17

Operation and Optimizatin Guide For EVOLIUM™ RADIO SOLUTIONS

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Operation and Optimization Guide

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Mobile Communication Division

Operation and Optimization Guide for Evolium Radio Solutions

Mobile Communication Division

Operation and Optimization Guide for Evolium Radio Solutions

8BL 00460 0000 PCZZA

Update for BSS Release 3 and 4

Mobile Communication Division

Operation and Optimization Guide for Evolium Radio Solutions

Mobile Communication Division

Operation and Optimization Guide for Evolium Radio Solutions

BSS Definition of Quality of service Indicators for BSS B4.0

Mobile Communication Division

8BL 00601 0004 MPZZB Rev. 02

Operation and Optimization Guide for Evolium Radio Solutions

Mobile Communication Division

Operation and Optimization Guide for Evolium Radio Solutions

Threshold Minimum BTS/BSC

hour / day min. sample = nb of

isolates cells with only

TCH ASSIGN FAIL CONG

number of TCH allocation

TCH MEAN HOLDING

TCH MEAN HOLDING

-1% if no more BTS

with hour by hour

TCH allocated less

CALL DROP BSS

SDCCH DROP BSS

Mobile Communication Division

Operation and Optimization Guide for Evolium Radio Solutions

Threshold Minimum BTS/BSC

TCH ASSIGN FAIL CONG

with hour by hour

SDCCH ACCESS FAIL

INTRA/INTER BSC OUT

HO CAUSE = Better Cell

Mobile Communication Division

Operation and Optimization Guide for Evolium Radio Solutions

Threshold Minimum BTS/BSC

OC BSS Failure (establ.)

OC BSS System failure

OC BSS System failure

Threshold Minimum BTS/BSC

whole BSC may

Cell may change LA

Mobile Communication Division

Operation and Optimization Guide for Evolium Radio Solutions

Threshold Minimum BTS/BSC

check with failures in

HO out Rev. Old Channel

-5% if no BTS left,

HO out Rev. Old Channel

-5% if no couple left

HO out Call Drop (= HO

-1% if no BTS left,

Nb neighbour cell used

(int + ext BSC)

with respect to the

HO out Cause UL QUAL