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Bob Panic: Solution Architect -Security Systems & Security Architecture and Governance

Mob: +61 (0) 424 102 603

Career Summary
Motivated, driven, dynamic and resourceful Solutions Architect who is focused on developing IT security
frameworks, processes and solutions to ensure every element of technology is comprehensively covered.
For over 25 years my objective has been to ensure the confidentiality, integrity and availability of an
organisations information, who is involved in extensive and detailed requirement gathering processes,
stakeholder engagement and project management, strategic systems integration, creation of acceptance
and evaluation criteria, delivery of benchmarking documents, audibility systems, I am expert at running
brainstorming workshops (security, risk, planning), delivers targeted needs and gap analysis, requirements
profiling, process mapping and security design with a holistic business focus on analysis, design and
business systems support modelling is a particular speciality.
I act as a key liaison, a single point of contact, I am hands on and interact closely with business
stakeholders in order to understand the structure, operation, policies, processes related to security of the
organisation, this is key to my success in developing and recommending IT security solutions and systems
that enable organisations and projects achieve its goals.
I am a champion of best practice Security Architecture design including methodologies like SABSA, ISO
27001 and Standard of Good Practice for Information Security with over 20 years of industry experience I
deliver solutions that drive projects forward and imbed solutions within organisations for lasting benefits
and return on investment of IT Enterprise Security Systems.

Industry and Skills Summary

l Skills

Technology Architecture, Transformational Change Management SME, Portfolio

Manager, Business Enterprise Change Management, Stakeholder & Client
Relationship Management; Strategy Development; Business Enterprise
Architecture; Business Analysis; Transformation & Enterprise Release
Management; Organisational & Technical Operational Change management;
Business Process Engineering; Service Management; ITIL & ITSM Implementation
Methodologies: SABSA, Standard of Good Practice for Information Security, ISO
27001, Agile (5 years) SCRUM Master, Prince 2 (10 years), PMBOK (5 years),
Telstra TDP/Rapid (2 years)


ISO 27001, TOGAF, ADKAR, CMDB, SDLC, Clarity PPM, NET Frameworks 2.0;
Oracle FlexCube, Oracle OEM; Oracle forms, Microsoft Word, Microsoft Excel,
Microsoft Outlook, Change Management, BPR, ITIL, ISO, OBIEE, Oracle CRM, BI,
SAP Payroll, SAP Financials, SAP HR, SAP to Manfact migration, Oracle Business
Information Warehouse (BW), SAP Warehouse Management (WM), Pronto ERP,
Dynamics AX (3.0), Siebel CRM, TRIM Document Management Systems,
PeopleSoft ERP, Oracle ERP, GIS systems, CRM Siebel, .NET, SQL Server, Oracle,
Maximo, Stratus VOS, Websphere, Sales Force, J2EE, EMC SAN/NAS, Network and
server infrastructure, DMZ, VERITAS Clustering, Net Backup, CAD Systems.


Banking, Professional Services; Resources; Energy; Telecommunications;

Insurance; Government; Utilities and Financial Services.

Current in progress:

Master of Business & Technology (MBT) Program UNSW

Associate Diploma of Information Systems - T.A.F.E
Electronics Sales, Service Management & IT Support Diploma A.I.T.C
Sales & Customer Service Diploma - South Australian Sales Institute
Advanced Certificate in Architectural Drafting - T.A.F.E (Part Time)

Training & Industry Contributions

Clarity Project Management training (Telstra)

RAPID Project Management Methodology Training - RAPID is Telstra's PM methodology based on

PMBOK and Prince2
Integral (SAP R3) Training Telstra project financial system

Key strengths

Key subject matter expert in business systems support modelling and design within TOGAF best
Solid understanding and practical implementation of varied security methodologies including Standard
of Good Practice for Information Security, ISO 27001
Security Architecture commentator who has written a number of whitepapers on IT security, risk
management, planning, disaster recover and general industry commentary
I am a leading consultant on multi million dollar business transformation, change and planning
I have solid, proven experience in delivering large, complex current and future state views and context
diagrams, data flow diagrams, extensive decision analysis, change impact analysis, business readiness
assessments, stakeholder analysis and readiness, development of future state organisational business
requirements, running extensive planning workshops and development of stakeholder communications
channels and excellent interpersonal and communication skills.
I have proven business analysis and change management experience relating to business process and
core enterprise applications and business process change and business systems support structures.
I have strong problem solving and root cause identification skills and posses effective functional
management style
Attention to detail and able to work to strict deadlines
Flair for harnessing and co-ordinating disparate stakeholder contributions to common goals
High team, proactive and result oriented approach.
Highly developed understanding of business systems in the use of major commercial software and
specialist business systems (Hogan, SabreSonic, Oracle FlexCube, SAP Finance, Primavera, SAP PM and
MM, Oracle ERP Suite, MS Project, Word, Excel etc).
Highly accomplished in oral and written communication and graphical presentation (swim-lanes,
business process flows, context diagrams)
Proven and demonstrated ability to co-ordinate and communicate effectively at all levels of
management including project managers, subcontractors, engineering and site personnel.

Career Overview
October 2014 - Current: Solutions Architect Emergency Services Telecommunications Authority,
I am directly responsible for leading the ESTA WFM (Aspect Workforce Management System) and CAD
(Computer Aided Dispatch) solution design and architecture sitting across business and technology
streams. I am looking to deliver a highly resilient and redundant (Business Continuity and DR) technology
solution that not just covers technology but meets business needs and interfaces into varied ESTA Systems
and technologies.

Managed and developed Solution Architecture, Data Architecture and ESTA Design Principles
documents and Templates ensuring CIO and PMO Director support for business and technical

Developed and delivered fully integrated Workforce Management System (Aspect WFM) Solution
design and architecture, agreed and approved by the CIO and IT leadership within a tight 8 week
timeframe including Production, DR and Lab environments and associated SQL database

Led the deployment activities of VM cloud based solution and managed vendor deployment

Extensive consultancy and business support to business and operation stakeholders on LMS, HRIS,
Computer Aided Dispatch,

I acted as the primary source of business systems and technology solution architecture advice,
guidance, TOGAF process and pest practice solution architecture methodology.
June 2013 October 2014: SAP Change and Cutover Manager Identity Management and Access - NSW
Education Department
Delivery overview: business analysis and management of a multi-stream SAP cutover and release for
the multi million dollar LMBR program for Pre-Prod and Production deployments covering: SAP Schools
Finance, TAFE HR & PY, HANA and Master Data Load sequencing for over 2000 schools and 12 TAFE
institutes. As the central SME for extensive cutover planning and execution of SAP modules and
environment code migrations including: ECC, BPC, BI, BW, HR and PY
Feb 2013 June 2013: Business Systems Solutions Architect Security & Risk - Queensland Health
Delivery overview: management of a central centre of excellence, leading a team of four of Primavera
experts providing world class leading scheduling service to over $5 Billion of Programmes including New
Hospitals Program, CARS, Program, G2O (GroupWise to Outlook migration) and GCUH.

Acted as the Strategic Risk Manager for the $1.76 Billion Gold Coast University Hospital (GCUH), running
risk workshops with senior stakeholders and continual reporting and management of over 30 core program
risks ensuring that there are no blockers to the September 2013 go live date
Jan 2012 Jan 2013: ERP Solution Architect & Change Manager Security and Risk Planning - Virgin
Airlines Australia
Delivery overview: responsible to ensure that the new Virgin booking system, SabreSonic architecture
was integrated with IIB SOA solution into Virgin was implemented effectively into the enterprise from a
business process (process design, business needs and gap mapping, support needs analysis), change &
transformation perspective conforming to BABoK best practice.

Delivery of business transformation planning and change management and workforce development
management solutions.
Updating and analysis of business needs and skills requirements
Delivered business process design document for airline booking system on time and within budget
Re-forecast remaining work and resource requirements to achieve requisite scheduled handover of
core SAP Finance and banking modules and integration of SabreSonic via SOA and Web interfaces
To analyse current change processes (strategy, people, process and technology) and recommend
business planning process improvements to Senior Leadership Team.

June 2011 Jan 2012: Senior Solutions Architect securing banking systems & risk management UBank Oracle/NAB
Delivery overview: I was the senior business Architect, Change & Transformation, for the $1 Billion
NextGen Program (Core Banking Platform integration and UBank platform) and working with a team of 120
Oracle project delivery experts, senior management stakeholders and 7 project managers.

delivery of KYC and AML compliance business process, I ran transformation planning workshops and
workforce training needs requirements gathering and development management needs analysis.
I delivered a Program & Vendor Master Deployment & Change Schedule and impact assessment for the
program identifying key people and business process impacts.
Updating and analysis of change progress and reporting of change performance measurement.
Reforecast remaining work and resource requirements to achieve requisite scheduled handover of core
banking modules
I established BABoK best practice guidelines and implemented process design best practice for the
I delivered analysis on current change processes (strategy, people, process and technology) and
recommend planning/scheduling process improvements to Senior Leadership Team.

May 2009 to June 2011: Program Transformation Solutions Architect Security and Risk, Whole of
Government Queensland (Department of Public Works)
Delivery overview: Delivered and embedded TOGAF standards for SAP HR systems processes, SAP
Architecture best practice, delivered key BA artefacts, delivered development and business process
education training of key stakeholders and staff. Involved in the running of government steering
committees, management of the change process function and process integration into the department.
Delivered business change impact analysis for Core SAP PM and SAP MM Enterprise systems across 30
departments for the maintenance (scheduled and preventative maintenance) of core department assets
across Queensland. Duties Included:
Feb 2007 to May 2009: Business Architecture Lead Idenity Management, Risk, Security Transformation
& Change: CitiPower, PowerCor and SP AusNet (Via Satyam)
Delivery Overview: I was responsible for the delivery of business analysis and planning, scheduling and
technology change process design, including TOGAF methodology and architecture standards to the
utilities sector in Victoria. I also delivered a number of training and people development projects via my
newly established scheduling service for SP AusNet including change management methodologies,
Primavera 6 implementation, program capability to manage the Supervisory Control & Data Acquisition
(SCADA), Distribution Management Systems (DMS) and HSM (High Speed Monitoring) and Oracle ERP
migration. Duties Included:

Lead BA role responsible for BABoK best practice implementation, co-ordination, development and
provision training within the utilities sector on the deployment of smart meter technologies,
development of mesh communication and IT infrastructure, SCADA systems integration into DMS and
HSM systems
Project Manage the implementation of an Executive Level Project Performance Reporting System
across all Victorian utilities sector covering: Major Capital Projects (Smart Meters, poles, substations,
SCADA systems, HSM and DMS), Minor Projects and Sustainment Engineering Projects
Creation and implementation of the Business Needs Management Database.
Project cost control using earned value principles for planning, scoping & budget control.
Maintenance of cash flow projections for $6 Billion of Planned Smart Meter deployments
Develop project cost and schedule performance reports providing analysis and recommendations.
Identification and resolution of project controls procedural deficiencies and improvements.

Maintenance and control of project cost accounts by currency

Dec 1998 to Feb 2007: Global Manager, Solution Architecture Services Risk and Security solutions ASIA/Pacific Region - Satyam
Delivery Overview: For 10 years I established and managed a highly innovative offshore business SAP
Architecture project delivery solutions, focused on TOGAF best practice for Satyam for the delivery of
global projects and IT systems Security Solutions for global banking, finance and insurance (NAB, ANZ,
Bank of India, Bank of Singapore, Suncorp, AMP, AXA), Utilities and Heavy Industry clients.
I prototyped the standardised Security Solution Architecture best practice services model in
onshore/offshore EA Services, project support, training and outsourcing model; conducted research;
chaired steering committees, re-framed business cases, developed competitive offer, established business
infrastructure artefacts, created EA support Centre of Excellence; negotiated alliances, meeting 100% of
objectives, exceeding revenue and profit forecasts.
I developed custom Security policies and communication strategies, project governance processes,
engaged stakeholders (2-way) to deepen business process understanding and adoption, I developed varied
transformation management solutions which anticipated and answered business questions and headed off
anxiety, which inspired confidence and demonstrated business process knowledge strategies which led to
a 27% quicker adoption of banking system integration for banking clients.
April 1991 to Feb 1998: Business Solution Analyst - IPEX ITG for BHP, Oxiana Group and Newcrest
Delivery Overview: for almost 8 years I was solely responsible for delivery of Business Analysis services
for SAP Plant Maintenance (PM), SAP Material Maintenance (MM) and SAP human capital (HR) business
change projects. I was responsible for requirements gathering, business needs analysis, business process
mapping, resource forecasting, skills mapping and design, BA service delivery and scheduling services to
key IPEX mining clients (BHP, Newcrest and Oxiana - now OZ Minerals) Delivered a number SAP MM
integration, readiness and support analysis documents to Oxiana Group, covering business operations
across the state with plant maintenance, scheduling, establishment of standardised business processes,
SAP Maintenance product training across the organisation, implementation definition and understanding
the end to end delivery of minerals from mine to shipping port by rail and road. Through my extensive
analysis work I delivered a 23% production efficiency and 46% increase in outsource maintenance quality
and stability over a 5 year period to Oxiana Group