Record 124 of 133 IReference Number 19470573 (Complaint Source ‘National Do Not Call Registry (Phone In Registry? Y (Consumer First Name io (Consumer Middle Name (Consumer Last Name 6) (Consumer Address, Line 1 bo) (Consumer Address, Line 2 (Consumer Address, Ri ‘Consumer Address, State ICA Consumer Address, State Name \Californi Consumer Address, ZIP Code 'b(6) [Consumer Phone, Area Code [) (Consumer Phone, Number 116) ‘Company Name {Shannon Page - Distributor with [Melaleuca (Other Information Product Service Description (Other Information Organization (Company State ICA (Company Phone, AreaCode ———~—(707 [Company Phone, Number 57335 Other Information Created Date (07/07/2008 Other Information Complaint Date (07/07/2008 {National Do Not Call Registry ‘National Do Not Call Registry (Other Information Comments (Other Information Existing Business [Relationship (Other Information Complaint Channel [Web (Other Information Transaction Date [07/07/2008 (Other Information Transaction Time [12:00:00 ‘This person is an independent rep with ‘Melaleuca and is taught to harvest [peoples phone mumibers that are with other direct sales companies to see if they hwould be "open" to another business. ‘This has got to stop. I have been contacted about 10 times in the past ‘month from reps from this company. (Other Information Pre-Recorded Message Other Information Requested Entity to‘Stop CallingRecord 125 of 133 Reference Number [20131486 (Complaint Source ‘National Do Not Call Registry (Phone In Registry? Y (Consumer First Name io (Consumer Middle Name (Consumer Last Name 6) (Consumer Address, Line 1 bo) (Consumer Address, Line 2 (Consumer Address, C (Consumer Address, State (Consumer Address, State Name (Consumer Address, ZIP Code (Consumer Phone, Number (Company Name (Melaleuca Ine (CompanyState ID (Company Phone, Country Code | (Company Phone, AreaCode __———~(208 ‘Company Phone, Number '5220700 (Other Information Created Date ___ [09/01/2008 [Other Information Complaint Date [09/01/2008 (Other Information Product Service [Description ‘National Do Not Call Registry (Other Information Organization ‘National Do Not Call Registry (Other Information Complaint Channel (Other Information Transaction Date (Other Information Transaction Time [Web (08/29/2008 15:00:00 (Other Information Comments (Other Information Existing Business Relationship (Other Information Pre-Recorded Message (Other Information Requested Entity to I got repeated messages left regarding an account. | believe this to be fraudulent land intentionally misleading business ipractices especially since I have never {done business with this company and hhave tried to get them to stop calling me. Yes ‘Stop CallingRecord 126 of 133 Reference Number (Complaint Source (Phone In Registry? [20366909 ‘National Do Not Call Registry ¥ (Consumer First Name (Consumer Middle Name (Consumer Last Name (Consumer Address, Line 1 (Consumer Address, Line 2 (Consumer Address, C (Consumer Address, State (Consumer Address, State Name (Consumer Address, ZIP Code MI Michigan b@) (Consumer Phone, Number b@) (Company Name (Company Phone, Area Code Melaleuca AZ 028 (Company Phone, Number (Other Information Created Date (Other Information Complaint Date 2395217 (08/08/2008 (08/08/2008 (Other Information Product Service [Description ‘National Do Not Call Registry (Other Information Organization National Do Not Call Registry (Other Information Complaint Channel vr (Other Information Transaction Date (Other Information Transaction Time (08/08/2008 (00:00:00 (Other Information Comments 'Hi. Uh., This company keeps calling me. ‘And its an automated company, telling 'me I can make tons of money in just a ‘couple of hours. So, um...One lady actually called me, and I talked to her. ‘And she just talked to me about it, and said I'm not interested. And, now I'm getting their automated services. So, if ‘you could make them stop, that would be lawesome. Thank you (Other Information Existing Business [Relationship (Other Information Pre-Recorded Message(Other Information Requested Entity to ‘Stop CallingRecord 127 of 133 IReference Number (Complaint Source (Phone In Registry? [20935619 ‘National Do Not Call Registry Y (Consumer First Name (Consumer Middle Name (Consumer Last Name (Consumer Address, Line 1 (Consumer Address, Line 2 (6) bo) bo) (Other Information Organization (Zonsieer 6ien,C onion (Consumer Address, State PA (Consumer Address, State Name Pennsylvania (Consumer Address, ZIP Code co iconkiine: Powe Ans Goll TO) (Consumer Phone, Number 66) (Company Name (Melaleuca (Company State IMA (Company Phone, Area Code on (Company Phone, Number 5702296 (Other Information Created Date 11872008 (Other Information Complaint Date 11/18/2008 pee ajonmation Product Series National Do Not Call Registry ‘National Do Not Call Registry (Other Information Complaint Channel Web (Other Information Transaction Date [11/18/2008 (Other Information Transaction Time [19:00:00 (Other Information Comments (Other Information Existing Business.) [Relationship (Other Information Pre-Recorded Message |Yes Other Information Requested Entity to fy ‘Stop CallingRecord 128 of 133 Reference Number (21507167 (Complaint Source ‘National Do Not Call Registry (Phone In Registry? ig (Consumer First Name bo) (Consumer Middle Name (Consumer Last Name no (Consumer Address, Line 1 (Consumer Address, Line 2 f (Consumer Address, City =f (Consumer Address, State [AK (Consumer Address, State Name ‘Alaska (Consumer Address, ZIP Code bo (ConsumerPhone, AreaCode) (Consumer Phone, Number bo (Company Name [Melaleuca (Company State TF _ | (Company Phone,CountryCodeTssi—“‘—s~‘“s~s‘“‘“‘s™SCSC~*” (Company Phone, Area Code ‘800 (Company Phone, Number =~ 7422444 (Other Information Created Date [01/28/2009 [Other Information Complaint Date (01/28/2009 (Other Information Product Service ‘Description (Other Information Organization | National Do Not Call Registry (Other Information Complaint Channel [Web (Other Information Transaction Date (01/28/2009 (Other Information Transaction Time (12-00-00 Tmnade complaint but after the complaint I did find through google search that I have done business with this company. The do jnot cal site has no contact info that ¥ ean find, PLEASE DISREGUARD MY RECENT COMPLAINT-ThankYou (Other Information Existing Business Relationship Yes (Other Information Pre-Recorded Message (Other Information Requested Entity to ino Stop Calling [National Do Not Call Registry (Other Information Comments ‘YesRecord 129 of 133, IReference Number 22614829 (Complaint Source ‘National Do Not Call Registry PhoneInRegistry? OY (Consumer First Name F (Consumer Middle Name (Consumer Last Name bo (Consumer Address, Line 1 (Consumer Address, Line 2 t (Consumer Address, (Consumer Address, State MA (Consumer Address, State Name “Massachusetts (Consumer Address, ZIP Code t (Consumer Phone, Area Code ‘bO) (Consumer Phone, Number 6) (Company Name ‘Melaleuca, Ine - Alan Pariser (Company State CA ‘Company Phone, Country Code ‘Company Phone, Area Code 88 (Company Phone, Number (9924749 (Other Information Created Date (05/05/2009 (Other Information Complaint Date (05/05/2009 (Other Information Product Service Description National Do Not Call Registry (Other Information Organization National Do Not Call Registry (Other Information Complaint Channel (Web (Other Information Transaction Date 05/03/2009 (Other Information Transaction Time 14:00:00 Thave asked this company - in writing - (Other Information Comments ‘to stop all solicitations and marketing calls, They continue to call. [Other Information Existing Business /y... Relationship (Other Information Pre-Recorded hi es Message (Other Information Requested Entity toy, (Stop Calling aRecord 130 of 133 (Company State (Company Phone, Country Code (Company Phone, Area Code Reference Number 24110969 (Complaint Source ‘National Do Not Call Registry Phone In Registry? Y (Consumer First Name bo) (Consumer Middle Name (Consumer Last Name ) (Consumer Address, Line 1 6) (Consumer Address, Line 2 (Consumer Address, C (Concord (Consumer Address, State [Nc ‘Consumer Address, State Name ‘North Carolina (Consumer Address, ZIP Code bo) (Consumer Phone, AreaCode ———*((6) ‘Consumer Phone, Number 66) (Company Name PROVO UT (UT 801 (Company Phone, Number (Other Information Created Date (Other Information Complaint Date 3700000 (09/23/2008 (09/23/2009 (Other Information Product Service [Description ‘National Do Not Call Registry (Other Information Organization National Do Not Call Registry (Other Information Complaint Channel Web (Other Information Transaction Date (Other Information Transaction Time (09/23/2008 18:00:00 (Other Information Comments (Other Information Existing Business [Relationship (Other Information Pre-Recorded Message [Treceived this calls after I sent a fax ‘canceling my account with the company called Melaleuca. I call the company but they don't know this company. Also I tried to call back the number but it only ‘goes fo a fax line and [ ean't get a hold lof no one. [already received 7 fax calls from them in the intervals of 10 minutes. No No (Other Information Requested Entity to No ‘Stop CallingRecord 131 of 133 IReference Number (Complaint Source (Phone In Registry? [25067893 ‘National Do Not Call Registry ¥ (Consumer First Name ‘Consumer Middle Name [Consumer LestNene Consumer Address, Line 1 (Consumer Address, Line? ‘Consumer Address, State v6) FL (Consumer Address, State Name (Consumer Address, ZIP Code (Consumer Phone, Area Code Florida b@) (Consumer Phone, Number b@) (Company Name (Company State (Company Phone, Country Code ‘Company Phone, Area Code ‘Melaleuca Wellness Co (Company Phone, Number (Other Information Created Date (Other Information Complaint Date (01/07/2010 (01/07/2010 (Other Information Product Service [Description (Other Information Organization ‘National Do Not Call Registry National Do Not Call Registry (Other Information Complaint Channel Web (Other Information Transaction Date (Other Information Transaction Time (01/07/2010 15:00:00 (Other Information Comments (Other Information Existing Business [Relationship (Other Information Pre-Recorded Message (Other Information Requested Entity to No No ‘Yes ‘Stop CallingRecord 132 of 133 Reference Number (Complaint Source 26519718 [National Do Not Call Registry (Phone In Registry? Y (Consumer First Name io (Consumer Middle Name (Consumer Last Name 6) (Consumer Address, Line 1 bo) (Consumer Address, Line 2 (Consumer Address, City ——=—~( Westminster (Consumer Address, State co ‘Consumer Address, State Name (Colorado (Consumer Address, ZIP Code 6) [Consumer Phone, Area Code [o(6) ‘Consumer Phone, Number bo) (Company Name (Melaleuca ‘Company State WA (Company Phone, Country Code ‘Company Phone, Area Code 4435 ‘Company Phone, Number (oa32265 (Other Information Created Date (05/21/2010 (Other Information Complaint Date (05/21/2010 (Other Information Product Service [Description (Other Information Organization ‘National Do Not Call Registry ‘National Do Not Call Registry (Other Information Complaint Channel [Web (Other Information Transaction Date (05/21/2010 (Other Information Transaction Time [20:00:00 (Other Information Comments (Other Information Existing Business, [Relationship (Other Information Pre-Recorded Message [No (Other Information Requested Entity to fy ‘Stop CallingRecord 133 of 133 Reference Number (Complaint Source (26730922 [National Do Not Call Registry (Phone In Registry? IN (Consumer First Name (Consumer Middle Name (Consumer Last Name (Consumer Address, Line 1 (b(6) (Consumer Address, Line 2 (Consumer Address, (Consumer Address, State [Wa (Consumer Address, State Name (Consumer Address, ZIP Code (Consumer Phone, Area Code (Washington (6) (Consumer Phone, Number (b(6) (Company Name (Company State (Company Phone, Country Code ‘Company Phone, Area Code ‘Someone with Melaleuea—First Call (Company Phone, Number (Other Information Created Date (06/14/2010 (Other Information Transaction Time (Other Information Complaint Date [06/14/2010 (Other Information Product Service A ‘ Description National Do Not Call Registry (Other Information Organization [National Do Not Call Registry (Other Information Complaint Channel [Web (Other Information Transaction Date [06/14/2010 19:00:00 (Other Information Comments [This was a recording of someone who identified themselves as being with Melaleuca or something like that, Since it was a recording, I hung up. (Other Information Existing Business [Relationship iN. (Other Information Pre-Recorded iy Message “ (Other Information Requested Entity t0 ‘Stop Calli iAsa Consumer Sentinel Network member, you must properly protect any information printed, downloaded, or otherwise removed from the Network as stated in OMB Memo M-06-16. Please delete or destroy this information within 90 days unless its use is still required for law enforcement purposes. When destroying the information you should bur, pulverize, or shred the information saved in paper format and destroy ot erase information that has been saved electronically so that it eannot practicably be read or reconstructed. Proper erasure of electronic information must include the overwriting or "wiping" of the information from the electronic media on which itis stored, Provided by the Federal Trade CommissionSULLIVAN & CROMWELL LLP FofA "2a? - 0056S Tactics 1212-386 9508, 125 Broad Ttrset meaner New York, NY 10006-2498 February 22, 2013 Via Certified Mail Freedom of Information Act Request, Office of General Counsel, Federal Trade Commission, 600 Pennsylvania Avenue, N.W., ‘Washington, D.C. 20580, Re: FOIA Request re Herbalife Lead Generation Firms Dear Sir or Madam: Pursuant to the Freedom of Information Act, 5 U.S.C. § 552, I respectfully request an opportunity to review and copy all consumer complaints, investigatory records and administrative records concerning any of the following persons or entities, which I believe are involved in selling leads and other business tools to Herbalife distributors: Shawn Dahl Centurion Media Group Herbal Hub Online Business Systems IncomeAtHome.com IncomeAtHomeTV.com Income@home.com Great Shape Today Networx Online 10. The Lead Store 1. Deborah Stoltz 12. Global Online Systems 13. Doran Andry 14. HB International Group, Inc. 15. Financial Success System 16. Financial Success System, LLC PEI avayyoFreedom of Information Act Request 17. FSSDomains.com 18. BusinessCenter.com 19, Ignite Global Communications LLC 20. The Nutrition Coach 21. Dan Waldron 22. Michael Burton 23. Michelle Burton 24. Sydney Mercedes 25. Atomic Nutrition 26. Nutrition Addiction 27. Merelle Worldwide 28. Line Logix 29. Nutrition Clubs Worldwide 30. OBTDomains.com 31. — Global Home Business System 32. iOffice 33. Anthony Powell M4. John Beall 35. Carla Berg 36. Rick Berg 37. eTeam Marketing 38. Crazy Fox 39. Home Based Business (HBB.com) 40. Home Sweet Income 41. Kurt O'Connell 42, Cindy O'Connell 43. Herbalink 44. Touchfon Intemational Inc. 45, DWS International 46. Susan Peterson 47. John Peterson 48. Recruit System 49. Peak Success System 50. Success Connection 51. Steve Combs 52. Debbie Combs 53. 96billion.com 54, David DeSaegher 55. Karen DeSaegher 56. Home Employed 57. A&A International 58. Donte AndryFreedom of Information Act Request 59. 60. 61. 62. 63. 64. 65. 66. 67. 68. 69. 70. 1. 72. B. 74. 15. 16. 71. 78. 79. 80. 81, 82. 83. 84. 85. 86. 87. 88. 39. 90. 91. 92. 93. 94, 95. 96. 97. 98. 99. 100. John Tartol Leslie Stanford Herbal-leads.net Geri Cvitanovich Small Planet Online Work At Home Tycoon Elkton Nutrition Inc. First Data GoHterbalife CCS Services www.theonlinebusiness.com www.incomeforever.com www theonlinebusinesspro.com www. 14incomeathome.com www. growyourincome.com www. growyourincome48,com ‘www. online-business-systems.shopmybbb.com online-business-systems.com ‘www.incomeathomela.com ‘www.incomeathomeradio.com ‘www.earnincomeonline.com www.homeincomematch.com www.eamrealincome.com www.homebusinessmatch.com At Home Business System Body Basics Cash Mail Box (CWIG Health Discount Club New Jersey Home Business Network Home Distribution Freedom Connection System Freedom Lifestyles Group Gateway2Wealth Kay-Lee Enterprises Magnetic Sponsoring My Diet Basics My Success System, LLC Network Consultants ©’Connell System Online Business Mentors Online SystemFreedom of Information Act Request -4- 101. 102. 103. 104. 105. 106. 107. 108. Power Queue Inc. Premiere Team International 60 Minute Money Skip Ahead Tech The Home Business Solution VSM ‘Work From Home Business Center Work From Home, Inc. Please send copies of all documents satisfying this request to me at 125 Broad Street, Room 2842, New York, New York 10004. I am prepared to reimburse the reasonable costs of searching for and copying these documents. Please do not hesitate to contact me at (212) 558-4737 if I can provide any additional information about this request. ‘Thank you in advance for your assistance. Sincerely, Th Steven L. HolleyUnited States of America FEDERAL TRADE COMMISSION WASHINGTON, D.C. 20580 Steven Holley MAR 11 2013 Sullivan & Cromwell LLP 125 Broad Street New York, NY 10004-2498 Re: FOIA-2013-00568 Herbalife Lead Generation Firms Dear Mr. Holley: This is in response to your request dated February 22, 2013 under the Freedom of Information Act seeking access to consumer complaints regarding Herbalife. On February 28, 2013, you spoke with Elena Vera and stated your willingness to pay fees up to $300.00 for processing your request, In accordance with the FOIA and agency policy, we have searched our records, as of February 27, 2013, the date we received your request in our FOIA office. ‘We have located approximately 100 responsive complaints that consumers have made to the Federal Trade Commission (“FTC”). You should know that the enclosed complaints have not necessarily been verified by the FTC. Therefore, you should make your own judgment about relying on the information provided. I am denying access to consumers’ names and addresses, and any other identifying information found in the complaints. This information is exempt from release under FOIA Exemption 6, 5 U.S.C. § 552(b)(6), because individuals’ right to privacy ‘outweighs the general public’s interest in seeing personal identifying information. See The Lakin Law Firm v, FIC, 352 F.3d 1122 (7th Cir. 2003) Based on the fee provisions of the FOIA, 5 U.S.C. § 552(a)(4)(A), and the Commission's Rules of Practice, 16 CFR § 4.8 et seq., as amended, I am also enclosing an invoice for the charges we incurred for this partial response to your request. Failure to pay this bill promptly will result in our refusal to provide copies of accessible documents in response to future requests. If not paid within 30 days, this bill will acerue interest penalties as provided by Federal Claims Collection Standards, 31 C.F-R. § 900-904, as amended. Please make checks payable to U.S. Treasury and send payment to: Financial Management Office, H-790 Federal Trade Commission 600 Pennsylvania Avenue, NW Washington, DC 20580 Ifyou are not satisfied with this response to your request, you may appeal by writing to Freedom of Information Act Appeal, Office of the General Counsel, Federal Trade Commission, 600 Pennsylvania Avenue, N.W., Washington D.C. 20580, within 30 days of the date of this letter. Please enclose a copy of your original request and a copy of this response. If you believethat we should choose to disclose additional materials beyond what the FOIA requires, please explain why this would be in the public interest. If you have any questions about the way we are handling your request or about the FOIA regulations or procedures, please contact Elena Vera at (202) 326-3368. Sinc>rely, ed Nore, SP Sine Dione J. Steams Assistant General Counsel Enclosed: One CDue: onugenmeerey 2 SENTINERS vor 7 serene ro [Consumer Address. Line 1 (Consumer (Consumer Address. Line} Consumer Address. City ~ fallbrook ‘Consumer Address, State Code (CA ‘Consumer Address, State Name California (Consumer Ades, Coury Cals USA~ Consumer Addiess, Counuyy Name UNITEDSTATES ‘Consumer Address, ZIP Code bio) (Consumer Address, ZAP Code [ i [Extension lL | {Coasimmer Home Phone, Coamty os ‘Consumer Home Phone. Area Code(Cousumer Home Phone, Number _|b(6) ‘Consumer Werk Phone, Country Code | ‘Consumer Fax, Country Code ‘Consumer Fax. Area Code & sa [Consumer Cell Phone, County Cade (Consumer Cell Phone, Area Code | ‘Consumer Celi Phone, Number | ee 6) i ‘Consumer Age range bo i (Consumer Military Station F (Consumer Complaining Company/Org - ‘Company Name Online Business Systems | (Company Address, Line 1 F - - (Company Address, Line 2 i ‘Company Address, Line 3 i ‘Company Address, City i | Company Address, Country Code ‘Company Address, Country Name ‘Company Address. ZIP Code f (Company Address, ZIP Code I | [Extension | ose Phone, Country Code I ‘Company Phone, Area Code F ‘Company Phone, Number : | (Company Phone, Extension f ‘Company Eat (Company Websiie [Company Rep Rep First Nam c G ‘Company Rep Safatation f [Company Rep Comments[Complain Jafo Inia Contact Method [Interact (Okber) ‘Complaint nfo Initial Contact Date | {Complaint inf fal Response [Mettod I {Complaint Info Initial Response Date > {Compa info Aron Requested iMethod Complaint fnfo Amount Requested.) 4 Value [Complaint Info Aniount Paid Method | ‘Complaint Info Amount Paid Value [Complaint info Product Service Code 4006 [Complaint info Product Service Business Opportunities\ Work-At-Hlome |Description ‘Plans ‘(Complaint Info Law Violation Code [DDM. [Coopixis Info Law Violation {Description Goi [Deception/Misrepreventa - ‘stringing vou along i kept asking about the | |ayssetu ihn yan Setiay Wiey keen trying in \ [push you go litte further taen when i finally ‘Complaiat tafo Comments found out what their really pitching i told | “them i want my money back now i eant get | hold of personal couch at all his phone was | ‘disconnected and he has wife or somebody | answering cell phone ‘Complaint lato CRA Dispute 45 Bays iy |Plag - FOIA onlyRecord 2 of 72 ‘ [28686508 {Bata Soace eae Bs fen (Briers Dae UU [ Updated Date Agency Contact Internet ‘Consumer First Name 16) ‘Consumer Middle Name { | ‘Consumer Last Name btO} ‘Consumer Salutation ‘Consumer Address, Line 1 'b(6) [Consumer Address, Line 2 [Comer Abaca Lge eterreereaceer er Consumer Addres ‘it {Consumer Address, State Code an {Consumer Addiess, Country Code USA / {Consumer Adiess, Country Name (UNITED STATES, (Consumer Address, ZIP Code ‘Extension(Consumer Fax. Country Code ‘Cousumer Email ie (Consumer Military Status ‘Consumer Military Station (Consumer Complaining [Company/Org | [Company Name {Company ‘Address, Line 2 (Company Address, f (Company Address, City ‘(Colorado Springs, CO | [Company Address, SeCode Company Address, State Name __{ ‘Company Address, Country Code (USA [Company Adress, Country Name _ [UNITED STATES ‘Company Address, ZIP Code ‘0918 ‘Company Address, ZIP Code i | [Extension I (Company Phone, Number (940985 i coe oe Eng [Company Phone, Exieasion i (Company Email ippaeiconlncbatia cos = : ‘(Complaint info Inigial Contact Date [05/20/2010 ‘Comipltint Info nial Response — ‘Method{Complaint ifo Initial Response Date [05/20/2010 ‘Complaint lafo Amonnt Requested | [Method { {Complaint Info Amount Requested [ (Complaint Iaio Amount Paid ice cradh Ce Method [Visa Credit Card |(Compiaint aio Amount Paid Valie (ea one ee e (Complain Info Product Service| Icoue i ‘(Complaint info Product Service [Healt Care: Dietary Suppiemeats\Herbal [Description IRemedies [Complaint Tafo Law Violation Code (LIB ‘Complaint info Law Violation ‘Description ee eeracismatsarosl ‘Complaint Tnfo Statute Code i (Complaint Info Statute Description (FTC Act Sec 5 (BCP) ‘(Complaint Info Topic Code f (Complaint Info Topic Description f ‘Tjust want to inform you about Online {Business Systems, This company is imarketing Herbalife. I sighned up, bat I was |very disappointed in the way this conupany [ndvertses, They advertise on the radio, Jimtemet and even sites like Carear Builder dat ‘com, Syracuse Help Wanted dot com and so forth, Theit ads only tefl you about people's [stories in making a lot of money. The only [thing they mention is a 3 billion doltar in [pales in a (Health and Nutriot Comany), [They dont tell you t's Herbalife. The web |site mentions "Herbalife" at the botton of the website. I also noticed on Syracuse Help [Wanted dot com they false advertise by [Never Reveived Mercandive (Complaint lafo Comments workers” and the like. They n |e "job opportunity” when itis a business. |Online Business Systems should not be [allowed to advertise work from home lepportunities on job banks. They are just [misleading the public. Ontine Business [Systems doesnt tell you what you will be [doing in their “decision package" kit either. |The booklet, video and andio ed is the same repetitive stories over und over. They hide Herbalife”. {just wanted fo mention the poor [advertising that this company uses,‘Complaint lafo CRA Dispute 45° | [Days Flag - FOIA only {Record 3 of 72 e ‘Data Source DS (eu (Encred Dass *oi/iaiii f ape Updated Date 02/11/2012, Agency Contact [External Agency eo Date oinAot ‘Consumer First Name co (Consumer Middle Name L | (Consumer Last Name He ‘Consumer Saluwation Consuner Address, Line 1 io [Consumer Address, Line? (Consumer Adiiress, Line > i ‘Consomer Address, Cit [Consumer Adress, State Code (Consumer Adress, Sate Name [Consumer Adress, Country Code (Consumer Acres, ce (Consumer Address, ZIP Code ‘Extension ‘Consumer Work Phone, Country Code} [Consumer Work Phone, Area Code 606) ‘Consumer Work Phone, Number {Consumer Work Phone, Exteasion [Consumer Fax, County Code[Coaster Eval ‘Consumer Age range F & (Consumer Military Station f ‘Consumer Complaining Company/Ony | ‘Company Name ‘Online Business Systems ‘Company Address, Line { [6946 N Academy Bivd #166 ‘Conmpany Address, Line 2 [Company Adress, Line 3 f ‘Company Address, City [COLORADO SPRINGS (Company Address, State Code (CO ‘Company Address, Stute Name (Colorado (Company Address, Country Code [USA - - (Company Address, Country Name UNITED STATE: (Company Address, ZIP Code ‘80918 (oom ‘Address, ZIP Code i Extension ‘Company Phone, Country Code | ‘(Company Phone, Number ‘Company Phone, Extension f Company Eoail f | few incomeathome.com {Company Rep Middle i {Company Rep Last Name ‘Dahl ‘Company Rep Salutation : {Company Rep Comments resident ‘Complaint Tato initial Contact Method F ‘Complaint fafo Inivial Contact Date > [Complaint info Inival Response Method ‘(Complaint info inital Response Date ‘Complaint Info Amount RequestedMethod (Complaint fafo Amount Requested | Walue {Complaint info Amount Paid Method | (Compiaiat Taio Amount Paid Value ‘Complaint info Product Service Code (4006 (Complaint Info Product Service ‘Buviness Opportunities\Work-ACHomie [Description Plans {Complaint Info Law Violation Code ‘Complaint Info Law Violation fr Des Go [Complaint Info State Description + ‘(Complaint Info Topic Code f inint Info Topic Tondered a packet from Online Business |Systems that was to contain a CD anda DD with information about online ‘businesses. The packet contained the CD and DVD put they were both 99% “testemonials and nothing about actu business there were 14 ofher pages that f never read because after listening to the CD and The DVD I decided { was not interested land read no further. On a separate sheet of paper I discovered that I would be billed 1839.95 if [did not cancel in 2 weeks. I did not discover this until my credit card was charged $40.18 phas a $1.20 ‘foreign “tcansaction’ fee from this company. 1 feel 1 ‘was charged the above fees for nothing and “that tis is a very deceptive way of doing bbusiness.{ just found out I was charged $40 ‘and change plus an additional iprocessingA7A $1.20 fee because [ did not “read the fine and T mean fine print on the stuff you semt me. So I paid over $50 t0 get la.ed and a dvd of testemonials from people and absolutlely no solid how to" info, L think Ltbis is a nip off and am going to file a complaint with my credit card cartier and the BBB. Then f find our you are just ‘snother ‘funnel’ group. Shame on you, you take $50 from people for inothing..RichardA?A Ontine Business |Sgstems Reviewsls Ontine Business | Systems a Scam?A?A Online BusinessL ‘Complaint Info Comments ‘Systems is & company that works as a lead generation and marketing tools developer for ‘one of the largest public companies around, 1 you find yourself at cnline-business-systems.com, you'll notice that there is very little upfront information ‘about the actual online business opportunity they're offering. This is one of the reasons that some people who are looking for a way to make money online accuse Online “Business Systems’ marketing techniques 2s a ‘seam’. Once someone makes their way “Ahrough the siga up process at their website, they are very surprised when they get to the ‘end and see what the opporumity realty is. ‘After you sign up for the work at home |information kit you will be charged $9.95, for shipping and handling. When you “receive the kit you will have 14 days to decide if you want to proceed with the business opportunity, after which you will tbe charged $39.95 for the kit's only after this that you find out that the business ‘opportunity they’te looking at is actually the ‘mult level marketing company Herbalife. ‘This is a company that manufactures vitamins and beulth supplements and ‘markets them through independent distributors. And Online Business Systems is basically a ead generation’ website for ‘Herbalife. meaning they find people who are “interested in msking money and refer them to Herbalife. Many people complain about the Online Buisiness Sysiems package saying “that it doesn’t contain useful information, ‘and that it's just basically a bunch of estimoniais, Thete are also many additional products to buy in order to get your vitamin selling business of the ground. They don't tell you these things until your coach calls to explain what's really going on.It's because of these shady marketing practices that Online Business Systems is often called a seam, ‘There ane many different ways t0 start an online business but you should learn from ‘companies that are forthcoming and don't hhide what they really sell.The nnetwork/multi-fevel marketing industry itself 4s full of controversy and can be endlessly debuted. By law these types of companies are required to reveal how much and what percentages of their distributors make‘money: The results reveal that usually less than 5% of people working for companies like Herbalife make a profit and within that Jess than 1% make above a livable wage. Tn aot going to go into a whole argument for or against MEMS here, but understand “that most people do fail make real money ‘with that sort of setup.IE selling Herbalife is ‘what you want to do then that's your choice, but kitow that you don't have to go through |Online Business Systems to do it ‘Technically what OBS is doing is legal and Inot a scam, {just — Additional Comments: ‘Complaint Info CRA Dispute Flag (Commplait Info CRA Dispute 45 Days | {Flag - FOIA only |Record 4 of 73, Reterence Number (291 12587 (oras00s7019752 f (Baa Source bo ‘en (Encred Dass (ouisou v joan Updated Date (02/21/2012, Agency Contact (External Agency (Compiaint Date 12282010 ‘Consumer First Name ibis) (Consumer Middle Name ‘Consumer Last Name ib(6) ‘Consumer Salutation | ‘Consumer Address, Line 1 bie) (Consumer Address, Line 2 ‘(Consumer Address, Line 3 Co rer Addres ity, NORTH LAS VEGAS {Consumer Aires, State Code [Consumer Aas, Suie Name {Consumer Adiress, County Code [Consumer Acress, County Name (Consumer Address, ZIP Code ‘Extension ‘Consumer Home Phone, Country ‘Code(Consumer Fax. Country Code (Consumer Fax. Area Code ‘(Consumer Celi Phone, Country Cade ‘Cousumer Email fe = (Consumer Military Status ‘Consumer Military Station ‘Consumer Complaining [Company/Ore (Company Name (Company Address, Line ‘Company Address Line 2 ‘(Company Address, Line 3 [Company Address, City [Company Address, Stare Code co (COLORADO SPRINGS | {Company Adress, Suic Name Colorado {Company Address, Country Code [USA ‘Company Address, ZIP Code | [Extension (Company Phone, Number | [Company Phone, Exieasion (Company Email te ‘(Complaint info Inidial Contact Date ‘Comipltint Info nial Response ‘Method[Complaint info inti Response Date ‘Complaint Info Amount Requested — [Method ‘(Complain Info Amount Requested ‘Value ‘Complaint Taio Amount Paid Method { {Complaint Tafy Amount Paid Value (Complaint Info Product Service Code (Complaint Info Product Service [Description ‘Complaint Info Law Violation Code |CompiaintTnfo Lave Violation |Description ‘(Complaint Info Stamne Code Co [Complaint Info iit Info Topic Code opie Des [Complaint Info Comments (Complaint Info Statute Deseription {Schaar | 4006 acca cnaana ‘Business Opportunitiess Work-AL-Home Pans: 2 1 [Thave beon fooking for a way to eam extra income by working from home, I discovered incomeathome.com. Theit site offered an information package on how to earn income bby working from home. F ordered the package for $9.95 to cover shipping. 1 understood the package was going to explain ‘this business opportunity and how to make ‘money from my home. After receiving the package. there a8 no information ou how to ‘earn money from home, no information about a product or service I would be ;providing, no information on how to set up the business, no infarmation about a ‘muii-tevel marketing or Herbalife, and no [nelpful information whatsoever. What L received was printed literature, a CD, and a [DVD that contained nothing bat testimonials land asbitrary statistics My complaint is false advertising, double charge by the representative, and retmmed product with no refund Detuils from my American Express ‘ard statement: There were two entries with the same infortnation befow Date of purchase: 12/03/2010 Associate: BERNICE WRONSKI ABBOTSFORD BC Amount of jparchuse: S9.90MISC FOOD STORE [BERNICE WRONSKI Foreign Spend ‘Amount: 9.95 Canadian DotlarsDoing ‘Business As: HERBALIFEMerchant |Address: 33321 GEORGE FERGUSON|WAY, SUITE 7, ABBOTSFORD, BC, |ABBOTSFORD, V2S2L6, CANADAReference Numb [3201033804901 19140Categary: [Merchandise 8: Supplies - Groceries -—- |Additional Conuments: 4 full refund of the double charge $9.00 twice (S19.80)A full refund of the intemational fees $0.54 ¢each charge 80.27)A full refund of the shipping ‘costs to send package back (S4.95)Total [refrnd: $25.29" (Compiaint info CRA Dispute Flag [Complaint Info CRA Dispute 45 Days [Flag - FOIA onlyRecord 5 of 72 pets sstsatsnsntetisisntasniniiiaisnstil 9112649 Gi sian fe “complain {Bata Soace {Organization ips po i fem (Encred Dass UU sy u Updated Date (02/21/2012 Agency Contact [External Agency Complain Dae ROI ‘Consumer First Name (6) ‘Consumer Middle Name f i Cee NEE aaah [On ‘Consumer Salutation leaciceasinnecanmiitemmieiesiiatetril ‘Consumer Address, Line 1 (bo) (Consumer Address, Lane 2 (Consumer Address, Line 2 [Consumer Adios Une 3 ‘Consumer Addre: ‘it [Consumer Adiess, Sale Code TX [Consumer Aas, Suie Name ‘Consumer Address, Country Code ‘Consumer Address, Country fame [Texas Tusa, | ‘(Consumer Address, ZIP Code | ‘Consumer Address, ZIP Code Ext (Code ‘Consumer Home Phone, Area (Code | ‘(Consumer Home Phone, Number | canininiseiaiainrnanrniiiniinaiiiin ‘Consumer Work Phone, Country | Code t ‘Consumer Work Phone, Area| i 6) (Consumer Work Phone, Namber bi6) | ‘Consumer Work Phone, Extension (Consumer Fax, Country Code | (Consumer Fax, AreaCode | - | ‘Consumer Fax, Number ‘Consumer Cell Phone, Country Code [Consumer Military Station f PY ‘Consumer Complaining i ‘Company/Org | Cor sCompany Address, Line 1 "6946 N Academy Bivd #166 cs S f cw | ‘(Company Adiiess, Gity (COLORADO SPRINGS ——— [Company Aduress, State Code [CO et ‘Company Address, State Name (Colorado ‘Company Address, Country lease [osa | (Company Address. ZIP Code | Exension | {Company Phone. Country Code f ‘Company Phone. AreaCode | i Company Phone, Number | ‘Company Phone, Extension | (Company Email t ‘Company Website |vaew-incomeathome,com Re see ‘Company Rep FirstName Shawn ‘Company Rep Middle Name[Company Rep Last Name {Company Rep. ‘Salutation ‘Company Rep Comments (Complaint info initial Contact Method ‘(Complaint Info Initial Contact Date __ {eaten [Compan To Titi Response | i | [Method ‘Complaint Info Initial Response Date (Complaiat info Amount [Requesiad Method ‘Complaint lafo Amount ‘Requested Valve iia rrnintainiiearnaicinamsinanicinisins| ‘Complaint Info Amount Paid Method i ‘Complaint info Amount Paid i \ ‘hue. [Complaint Info Product Secviee | ica [sou ‘(Complaint info Product Service [Business Opportunit oes pia ‘Business Opportun ‘Complaint Info Law Violation ‘Code ‘(Complaint Info Law Violation [Peserinien ‘(Complaint info Statute Code [Compl [Description i | : ' f {Complaint info Topic [Description Pn Tletlo, | |Cheard a commercial for income at home on Dr. | ‘Laura's am radio show, Iweat to the website and | ‘agreed to pay the $9.95 to get more information | ‘about the company. Feeeived an envelope with 2 | [cd's im them, The ed's contained no information | about what the actual company did to make | money, just more stories of suecesses, | T shen received a call fom the women! aesigned ‘be my uainer. It turns our thatthe income you | ‘could make was selling dietthealth products | [called Herbalife. l ceriainly would not have | [dreamed that this is what the business involved. I|then asied her how to receive a refund, She told [mve that iF Thad teh ce’ original. mamaged packaging I could then send it back for a |refund.,.otherwise I would then be charged an ‘extra 39.95 10 keep the eds |T went back to the website and it does say ‘something ‘about Herbalife at the very bottom of "the page, after scrolling tothe end and in the fine print. Thete is nothing else listed on the site that Fis noticable to the consumer when first glance on {teh website about Herbalife and teh extra 39.95 ‘being charged "Thad no idea that I was falling for either and |rrasted that « nationally advertised company ‘would be a good company. They also say they are endorsed by you. It is really sad that you would lendorse a ‘seam. Tm sure the folks that sign up do |make some money, because they got almoxt 1850.00 from me for sending me a $.50 ed in the /inail and tricking me into taking my money [This really shouida’t be allowed. Iis not stated in ‘an obvious way on the website. | www.incomeathome.comDesiredSettlementID; |RefundProduct_Or_Service: Business ‘opportunityPurchase, Prive: 49.90 -- Additonal |Comments: Would like a full refund on $ 49.90 and most importantly..this company to go out of ‘business and stop tricking people into losing money. ‘Complaint Info Comments ‘(Complaint info CRA Dispute fae ‘(Complaint info CRA Dispuie 43 [Days Flag - FOIA only t 1 [ |Record 6 of 72 e (Baa Somes DS (Em [Entered Date “ONAiT/01F ic —__BBBC Upsdated Date onwi012 Ageney Contact [Extemal Agency (Cree ccs Date oym672011 (Consumer Middle Name | [Scneser Sacra Coe te Cae b@) [Consumer Address, Line? aa“ ‘Consomer Address, Ci {Consumer Addies, State Code {Consumer Adress, Saic Name (New York {Consumer Address, Country Code (USA i ‘Consumer Aduiess, Country Name UNITED STATES ce (Consumer Address, ZIP Code ‘Extension ‘Consumer Home Phone, Country ‘Code Consumer Work Phone, Country Code} [Consumer Work Phone, Area Code 606) ‘Consumer Work Phone, Number {Consumer Work Phone, Exteasion [Consumer Fax, County Code[Coaster Eval ‘Consumer Age range F & (Consumer Military Station f ‘Consumer Complaining Company/Ony | ‘Company Name ‘Online Business Systems ‘Company Address, Line { [6946 N Academy Bivd #166 ‘Conmpany Address, Line 2 [Company Adress, Line 3 f ‘Company Address, City [COLORADO SPRINGS (Company Address, State Code (CO ‘Company Address, Stute Name (Colorado (Company Address, Country Code [USA - - (Company Address, Country Name UNITED STATE: (Company Address, ZIP Code ‘80918 (oom ‘Address, ZIP Code i Extension ‘Company Phone, Country Code | ‘(Company Phone, Number ‘Company Phone, Extension f Company Eoail f | few incomeathome.com {Company Rep Middle i {Company Rep Last Name ‘Dahl ‘Company Rep Salutation : {Company Rep Comments resident ‘Complaint Tato initial Contact Method F ‘Complaint fafo Inivial Contact Date > [Complaint info Inival Response Method ‘(Complaint info inital Response Date ‘Complaint Info Amount Requested‘ethos i (Crepe ne ReaageaetP Watue |[Compiaint info Amount Paid Method | (Complaint ino Amount Paid Value (Complaint Info Product Service [Business Opportunities\Work-ACHome ‘Plans ‘Description {Complaint Info Law Violation Code ‘Complaint Info Law Violation r D I Go (Compiaint Info Statute Description | ‘(Complain ao Topie Code f Co ‘Complaint Info Comments |Complaint Boards and the FIC has a tot of |compaints about Herbulife, -~ Additional Comments: 1 Said te ‘(Complaint Info CRA Dispute Flag (Complaint info CRA Dispu [Flag - FOLA onlyRecord 7 of 72 e ‘Data Source DS (eu [Entered Date “(od/2a/2017 ic —__BBBC Upsdated Date o7/2672012. Ageney Contact [Extemal Agency (Cree ccs Date (o27is2011 ‘Consumer First Name co (Consumer Middle Name L | (Consumer Last Name He ‘Consumer Saluwation Consuner Address, Line 1 [G} [Consumer Address, Line2 co) (Consumer Adiiress, Line > CConspmer Address, City INDEPENDENCE | [Consumer Adilress, State Code (Consumer Adress, Sate Name [Consumer Adress, Country Code (Consumer Acres, ce (Consumer Address, ZIP Code ‘Extension ‘Consumer Work Phone, Country Code} [Consumer Work Phone, Area Code 606) ‘Consumer Work Phone, Number {Consumer Work Phone, Exteasion [Consumer Fax, County Code(Consumer Fax, Area Code (bio) ‘Consumer Fax. Number bo) (Cousumer Einail [Consumer Age range F ie [Consumer Military Station — f ‘Consumer Complaining Company/Ons - ‘Company Name ‘Online Business Systems Ie A I ON eR AT cl ‘Company Address, Line 2 tn [Company Adress, Line 3 f (Company Address, City [COLORADO SPRINGS (Company Address, State Code (CO ‘Company Adres, State Name Colorado | (Company Address, Country Code [USA - - (Company Address, Country Name UNITED STATE: (Company Address, ZIP Code ‘80918 (oom ‘Address, ZIP Code i Extension ‘Company Phone, Country Code | ‘(Company Phone, Number ‘Company Phone, Extension f Company Eoail f | few incomeathome.com {Company Rep Middle i {Company Rep Last Name ‘Dahl ‘Company Rep Salutation : {Company Rep Comments resident ‘Complaint Tato initial Contact Method F ‘Complaint fafo Inivial Contact Date > [Complaint info Inival Response Method ‘(Complaint info inital Response Date ‘Complaint Info Amount RequestedMethod [Complaint info Amount Requested | [Watue |[Compiaint info Amount Paid Method | ‘Complaint Inio Amount Paid Value $600.00 {Complaint info Produ Service Code 4006 (Complaint Info Product Service ‘Buviness Opportunities\Work-ACHomie [Description Plans {Complaint Info Law Violation Code ‘Complaint Info Law Violation fr Des Go [Complaint Info State Description + ‘(Complaint Info Topic Code f inint Info Topic riprion responded to a radio ad by signing up online and agreeing to pay to receive an {information kit and to receive contact from a company rep. After the initist presentation £ ‘was excited shout the opportunity bu was reluctant to join because of the high cost of ‘membership ($399). f was also informed of «one-time $100 initial charge and $49.95 recusring monthly charge to use the business website. After Iwas told there would be 90 “further expenses to utilize the program, 1 paid to become a member, Afterwards, 1 ‘was informed that to climb the ladder of secess' within the company Ti have to sell ‘thousands of dollars worth of volume points ‘within one month to advance to the next ‘evel of membership. This is usually done by investing thousands of dollars to purchase ‘Herbalife products for personal ose and to use as the startup kits for mew members. ft 4s highly unreasonable to expect that a new ‘member would sel that much Herbalife ppeociact in one month without investing their ‘own money to do it, Also, I was promised iguidance and one-on-one training and ‘coaching to help get my business started. ‘After going through the ontine training, 1 ‘was counting on the promised coaching but ‘was completely abandoned for about three ‘months while {continue to pay various charges for various websites associate with “the business. My complaint isin regard to ‘Complaint Info Comments | | | | | \ { | |‘the unfulfilled pre-membership promises of no further charges as well as personalized ‘coaching. It was presented fo me as if 1 ‘wouldn't have to pay anything else and that Td have a coaching every step of the way. 1 ‘would have NEVER signed up if Fd been told that Fd nced to invest more money past the initial fees, of if Fd known Ld be left on sy own past the first two oF thtee weeks. I feel tricked into joining and Im very unhappy with the product and service 1 received DesiredSettlementID: |RefundProduct_Or_Service: Membership to online business systems associated wit ‘herbalifeOrder_Number: /101056727Purchase_Price: 399.00 —- | | Additional Comments: Refund of the money | [Lost in this bad investment. [Complaint aio CRA Dispute Flag (Complaint info CRA Dispute 45 Days | [Flag - FOLA onlyRecord 8 of 72 e (Baa Somes DS (Em [Entered Date “odiR/2017 ic __BBBC Upsdated Date onnov012 Ageney Contact [Extemal Agency (Complaint Date (8308/2017 ‘Transaction Dae _ pa | ccciiieerennenmna ‘Consumer First Name 6) (Consumer Middle Name L | (Consumer Last Name PO) ‘Consumer Salutation ‘Consumer Address, Line 1 io (Consumer Address, Line2 come ‘Raldress, Line 3 a Slate Code (Consumer Adress, Sate Name {Consumer Address, Country Code ‘Consumer Aduiess, Country Name UNITED STATES ia (Consumer Address, ZIP Code ‘Extension ‘Consumer Home Phone, Country ‘Code Consumer Work Phone, Country Code! {Consumer Work Phone, Ares Code | ‘Consumer Work Phone, Number {Consumer Work Phone, Exteasion [Consumer Fax. Country Code[Coaster Eval ‘Consumer Age range F & (Consumer Military Station f ‘Consumer Complaining Company/Ony | ‘Company Name ‘Online Business Systems ‘Company Address, Line { [6946 N Academy Bivd #166 ‘Conmpany Address, Line 2 [Company Adress, Line 3 f ‘Company Address, City [COLORADO SPRINGS (Company Address, State Code (CO ‘Company Address, Stute Name (Colorado (Company Address, Country Code [USA - - (Company Address, Country Name UNITED STATE: (Company Address, ZIP Code ‘80918 (oom ‘Address, ZIP Code i Extension ‘Company Phone, Country Code | ‘(Company Phone, Number ‘Company Phone, Extension f Company Eoail f | few incomeathome.com {Company Rep Middle i {Company Rep Last Name ‘Dahl ‘Company Rep Salutation : {Company Rep Comments resident ‘Complaint Tato initial Contact Method F ‘Complaint fafo Inivial Contact Date > [Complaint info Inival Response Method ‘(Complaint info inital Response Date ‘Complaint Info Amount RequestedMethod err canintase contac tntnannicinsct [Complaint info Amount Requested | [Watue |[Compiaint info Amount Paid Method | (Compiaiat Taio Amount Paid Value {Complaint Info Produ Service Code 4006 (Complaint Info Product Service ‘Buviness Opportunities\Work-ACHomie [Description Plans {Complaint Info Law Violation Code ‘Complaint Info Law Violation fr Des Go [Complaint Info State Description + ‘(Complaint Info Topic Code f inint Info Topic viprion MLM marketing scheme, They won' reveal ‘their product is Hebalife, which is a pyramid organization that gets much of its money {rom ‘new’ distibutor investors, who lose, instead of make money with this seara.t entered my email, but no other info, to find cout what the produet was. But, instead, they began inundating me with email after email, telling ine about how to be a successful person, but NEVER telling aie what was the product I would be expected to buy and sel ‘They asked me to tell them why 1 would not respond further. So, I did, but they simply Jignored my legitimate Email response to ‘them, Just kept getting more and more computer-generated Emails from Tanya ‘Davis, that ignored my response.(! also ‘started getting hordes of other Spain Emails, ‘from other sources, after that, So, J suspect they also make money by selling Email addresses, that ate entered at their website, bby those making honest inquiries. yinstead, [they wanted me (0 send them almost $50 to bbuy a packet from them. If one does that, they still won't reveal what the product is ‘The scheme requires considerably more investraent by the suckers that respond to their website, before the sucker ever finds ‘out what the product is (Herbalife Vitamins), cor how he is supposed to sell it, to recoup the money. It is NEVER revealed to hint ‘Nhat the Herbalife market was fully saturated | | | | |\with distributors years ago, nor that most dropped ont after losing money (not making ining up with Herballie. Nor, many money-losing distributors trying to dump the products they were required (o buy, that ihe market is swamped. ‘with Hesbaife products being sold at prices fur-below what each new distributor has 60 | “pay for them (check Bbay and ather such | sites, for the ‘dumping’ prices.) Nor, that the | _prodct claims to help consumers Jose | ‘weight, which is a total scam, without any \ | entific evidence at all (a suppor that fraudulent claim. (Herbalife used to have ephedrine in its weight-loss, body-building |Comptaint Info Comments ‘capsules, but had to take it out, because i | ‘was so dangerous), Without that ingredient, | there is no scientific evidence thatthe | product actually helps the consumer ose | ‘weight.)Nor do they reveal that 2 great | percentage of the prices charged for thei | products, goes to MLM commissions, and | ‘not for the cost of the product itself Nor do they reveal that it s an illegal pyramid ‘marketing scheme, tht charges prices fa, fur higher for the actual products, than one hhas to pay for competitive brands in local stores (because so many levels of commission have 16 be paid). sm astounded that a scam organization like this claims to ‘have your BBB Plus A rating? Is that for “teal? Did you bother to investigate how this company actually operates and how many sucker new distributors get ripped off by “them ?The only way that one can really ‘make money with this company, is t join ‘them in their scheme of reerviting new distributors that have to ‘Invest! considerable ‘sums of money, before they finally realize it is almost impossible to sell the Herbalite jprolucts, in a profitable way that is also an ‘ethical way. There isa long history of both criminal and civil court cases against this ‘MLM pyramid marketing scheme. BBB should know above all others, that their tactics are immoral, dishonest and that most ‘who respond to their offer to enable you to ‘make money from your home, will end up | losing considerable sums of their own ‘money, not muking any Herbalife executives get rich by sipping off masses of new suckers. That is how it works and BBB‘should be condemning that kind of ‘operation; not recommending itso thatthe crooks can keep ripping off innocent ones ‘who really want to make an honest buck. — ‘Additional Comments: I ask that you remove ‘your BRB rating and stop them from “Mlaiming that you approve their traudulemt marketing scheme. You should be openty condemning this organization, as you should [all MLM scam operations.1 am sure you are ‘nware of the constant claim (Compiaint info CRA Dispute Flag (Complaint Info CRA Dispute 45 Days | [Flag - FOIA only |Record 9 of 72 e (Baa Somes DS (eu [Entered Date “oii01F ic —__BBBC Updated Date 72672012. Agency Contact ‘Extemal Agency Date ‘ox0772011 (Consumer Middle Name | [Scneser Sacra Coe te Cae b@) [Consumer Address, Line? aa“ ‘Consomer Address, Ci {Consumer Addies, State Code {Consumer Adress, Suie Name [Now Caroling {Consumer Address, Country Code (USA i ‘Consumer Aduiess, Country Name UNITED STATES ce (Consumer Address, ZIP Code ‘Extension ‘Consumer Home Phone, Country ‘Code Consumer Work Phone, Country Code! {Consumer Work Phone, Ares Code | ‘Consumer Work Phone, Number {Consumer Work Phone, Exteasion [Consumer Fax. Country Code[Coaster Eval ‘Consumer Age range F & (Consumer Military Station f ‘Consumer Complaining Company/Ony | ‘Company Name ‘Online Business Systems ‘Company Address, Line { [6946 N Academy Bivd #166 ‘Conmpany Address, Line 2 [Company Adress, Line 3 f ‘Company Address, City [COLORADO SPRINGS (Company Address, State Code (CO ‘Company Address, Stute Name (Colorado (Company Address, Country Code [USA - - (Company Address, Country Name UNITED STATE: (Company Address, ZIP Code ‘80918 (oom ‘Address, ZIP Code i Extension ‘Company Phone, Country Code | ‘(Company Phone, Number ‘Company Phone, Extension f Company Eoail f | few incomeathome.com {Company Rep Middle i {Company Rep Last Name ‘Dahl ‘Company Rep Salutation : {Company Rep Comments resident ‘Complaint Tato initial Contact Method F ‘Complaint fafo Inivial Contact Date > [Complaint info Inival Response Method ‘(Complaint info inital Response Date ‘Complaint Info Amount Requested‘Meo (Complaint fafo Amount Requested | Walue |Compiant info Amount Paid Method (Compiaiat Taio Amount Paid Value ‘Complaint Tafy Product Service Code 4006 (Complaint Info Product Service [Business Opportunities\Work-ACHome [Description Plans {Complaint Info Law Violation Code ‘Complaint Info Law Violation r Des Go (Compiaint Info Statute Description | ‘(Complaint Info Topic Code f {(Compisint nfo Topic f as made to Online Bi |Systems through Jane Musgrove for cemployent in selling Herbalife Products, ‘Was told that I could request my money back at any time if this program did not [work for me. It did not. [requested my ‘money back and was told that was not possible and all communication has been closed to Ontine Business Systems. AU [brant is to be refunded for the charges to ‘Complaint Info Comments Jane Musgrove, The CardService charge for 1850.00 was to use their Merchant Account ‘System that was completely unnecessary. |The other costs are for a $399.00 training ‘manual and Decision Package. Have lofferend to return these items for my refund ‘and OBS has not replied. Distributorship [papers are with Herbalife, inl -- ‘Additional Comments: Want the money paid ‘out to the company Online Business ‘Systems Paid back in full. That's al” [Fup FOU onyRecord 10 of 72 e (Baa Somes DS (Em [Entered Date “(04/22/2017 ic —__BBBC Upsdated Date onwi012 Ageney Contact [Extemal Agency (Complain Date (82/2270011 ‘Transaction Dae i pa | ccciiieerennenmna ‘Consumer First Name 6) (Consumer Middle Name L | (Consumer Last Name PO) ‘Consumer Salutation ‘Consumer Address, Line 1 io (Consumer Address, Line2 come ‘Raldress, Line 3 a Slate Code (Consumer Adress, Sate Name {Consumer Address, Country Code ‘Consumer Aduiess, Country Name UNITED STATES ia (Consumer Address, ZIP Code ‘Extension ‘Consumer Home Phone, Country ‘Code Consumer Work Phone, Country Code} [Consumer Work Phone, Area Code 606) ‘Consumer Work Phone, Number {Consumer Work Phone, Exteasion [Consumer Fax, County Code[Coaster Eval ‘Consumer Age range F & (Consumer Military Station f ‘Consumer Complaining Company/Ony | ‘Company Name ‘Online Business Systems ‘Company Address, Line { [6946 N Academy Bivd #166 ‘Conmpany Address, Line 2 [Company Adress, Line 3 f ‘Company Address, City [COLORADO SPRINGS (Company Address, State Code (CO ‘Company Address, Stute Name (Colorado (Company Address, Country Code [USA - - (Company Address, Country Name UNITED STATE: (Company Address, ZIP Code ‘80918 (oom ‘Address, ZIP Code i Extension ‘Company Phone, Country Code | ‘(Company Phone, Number ‘Company Phone, Extension f Company Eoail f | few incomeathome.com {Company Rep Middle i {Company Rep Last Name ‘Dahl ‘Company Rep Salutation : {Company Rep Comments resident ‘Complaint Tato initial Contact Method F ‘Complaint fafo Inivial Contact Date > [Complaint info Inival Response Method ‘(Complaint info inital Response Date ‘Complaint Info Amount Requested‘Meo (Complaint fafo Amount Requested | Walue |Compiant info Amount Paid Method (Compiaiat Taio Amount Paid Value ‘Complaint Info Product Service Code (4006 ‘Complaint info Product Service Business Opportunities\Work-ACHome [Description Plans {Complaint Info Law Violation Code ‘Complaint Info Law Violation r Des Go (Compiaint Info Statute Description | ‘(Complaint Info Topic Code f |The advertisement described a Kit “representing a value in exchange foc my money. The so-called kit was mere well produced testimonials. The amount was 39.95 which won't break me, but to me and others this is a SCAM. All they are daing is recruiting for Herbal ife a business I choose. to avoid, They use obscurity to promote and make money from the process of advertising Hiself and the tout that they are members in |good standing of the BBB, Were t not for ithe BBB mention, I would never have opted Jin, -- Additional Comments: f wonder if this is legal? Hf itis perhaps it should be [proposed to legislators that a recruiting campaign be forced to reveal what lies ‘beneath the surface otherwise it is pure [nonsense and in my view FRAUD! ‘Complaint inlo CRA Dispute Flag [Complaint Info CRA Dispute 45 Days | Flag - POLA only ‘Complaint lafo CommentsRecord 11 of 72 e ‘Data Source DS (eu [Entered Date “o4GR/2017 ic —__BBBC Upsdated Date o7/2672012. Ageney Contact [Extemal Agency (Cree ccs Date (o27is2011 ‘Consumer First Name co (Consumer Middle Name L | (Consumer Last Name He ‘Consumer Saluwation Consuner Address, Line 1 io [Consumer Address, Line? (Consumer Adiiress, Line > i ‘Consomer Address, Cit [Consumer Adress, State Code (Consumer Adress, Sate Name [Consumer Adress, Country Code (Consumer Acres, ce (Consumer Address, ZIP Code ‘Extension Consumer Work Phone, Country Code} {Consumer Work Phone, Ares Code | ‘Consumer Work Phone, Number {Consumer Work Phone, Exteasion [Consumer Fax, County Code[Coaster Eval ‘Consumer Age range F & (Consumer Military Station f ‘Consumer Complaining Company/Ony | ‘Company Name ‘Online Business Systems ‘Company Address, Line { [6946 N Academy Bivd #166 ‘Conmpany Address, Line 2 [Company Adress, Line 3 f ‘Company Address, City [COLORADO SPRINGS (Company Address, State Code (CO ‘Company Address, Stute Name (Colorado (Company Address, Country Code [USA - - (Company Address, Country Name UNITED STATE: (Company Address, ZIP Code ‘80918 (oom ‘Address, ZIP Code i Extension ‘Company Phone, Country Code | ‘(Company Phone, Number ‘Company Phone, Extension f Company Eoail f | few incomeathome.com {Company Rep Middle i {Company Rep Last Name ‘Dahl ‘Company Rep Salutation : {Company Rep Comments resident ‘Complaint Tato initial Contact Method F ‘Complaint fafo Inivial Contact Date > [Complaint info Inival Response Method ‘(Complaint info inital Response Date ‘Complaint Info Amount RequestedMethod {Complain tafe Amount Reqnesed Tr [Watue |[Compiaint info Amount Paid Method | (Complaint ino Amount Paid Value $39.95 {Complaint info Produ Service Code 4006 (Complaint Info Product Service ‘Buviness Opportunities\Work-ACHomie [Description Plans {Complaint Info Law Violation Code ‘Complaint Info Law Violation fr Des Go [Complaint Info State Description + ‘(Complaint Info Topic Code f inint Info Topic riprion Tordered a kit from Taeomeathome.com. 1 |paid 9.95 on Fanuary 9th. 1 was contacted by Debbie Kallevig from Minnesota and she ssid Ehad 10 wateh the DVD in the Kit «nit ‘make an appointment with her. I watched ‘the DYD and no information about the kind of business yet. ! made and appointmnt and my wite and | talked to her, We told her we hhad the speaker phone and she said it was OK. In this conversatios she explained that ‘you have to work hard and you get leads to ‘sell Herbalife, Someone above you gives ‘you the leads. She also said I could become ’a leader and have my own people getting leads, She did not explain what bappens in iy team leader drops. During the phone ‘conversation she called another number and had a recording to explain the business. It $xas just to say T would make a lat of money ‘and it explain the leadership system. It ‘pounded like the pyramid seam to ine. Well 1 told her I did not want the business she never ‘mentioned I had to return the kit. U thought that was the end of it 0 K threw the kit away. Today, I see my bank statement and J hhave a charge for $39.95, [called Debbie and she said it was the price of the kit. IF ‘return the Kit L would get the money buck. ‘Who keeps a kit if you ate not doing fbusiness with them? My wife called later to ask about the $9.95 because when they ‘advertise they make it look like that's the ‘Complaint Info Commentsiptice of the kit, Debbie said it was the shipping charges. Well, [want my $39.95 bbuck since I was never told that this was the actual price of the kit. My wife wax present during the phone conversation and we told Debbie we hud the speaker phone when we talked to her the first time, and she agreed to it, | fee! BBB shoukd look closely into this company because itis obvious 1€is.@ pyramid scam fo me. Thank you DesiredSettlementID: RefundProduct_Or_Service: A kit to lencouirage you to be part of the company. ‘They doa’ tell you what you are [sellingPurchase. Price: 39.95 ~~ Additional Comments: I want my $39.95 back since 1 bpvas not told that T was purchasing the kit for that price. [paid $9.95 and the kit was sent to me, f was not fold that the price I pai | | | as jos the Sipping ike Flag {Complaint fnfo CRA Dispute 45 Da |Plag - FOIA onlyRecord 12 of 72 e (Baa Somes DS ‘en (Encred Dass * wisi f ase Updated Date 02/26/2012, Agency Contact [External Agency eo Date (03/24/2018 (Consumer Middle Name | [Scneser Sacra Coe te Cae b@) [Consumer Address, Line? aa“ ‘Consomer Address, Ci {Consumer Addies, State Code {Consumer Adress, Saic Name (New York {Consumer Address, Country Code (USA i ‘Consumer Aduiess, Country Name UNITED STATES ce (Consumer Address, ZIP Code ‘Extension ‘Consumer Home Phone, Country ‘Code Consumer Work Phone, Country Code} [Consumer Work Phone, Area Code 606) ‘Consumer Work Phone, Number {Consumer Work Phone, Exteasion [Consumer Fax, County Code[Coaster Eval ‘Consumer Age range F & (Consumer Military Station f ‘Consumer Complaining Company/Ony | ‘Company Name ‘Online Business Systems ‘Company Address, Line { [6946 N Academy Bivd #166 ‘Conmpany Address, Line 2 [Company Adress, Line 3 f ‘Company Address, City [COLORADO SPRINGS (Company Address, State Code (CO ‘Company Address, Stute Name (Colorado (Company Address, Country Code [USA - - (Company Address, Country Name UNITED STATE: (Company Address, ZIP Code ‘80918 (oom ‘Address, ZIP Code i Extension ‘Company Phone, Country Code | ‘(Company Phone, Number ‘Company Phone, Extension f Company Eoail f | few incomeathome.com {Company Rep Middle i {Company Rep Last Name ‘Dahl ‘Company Rep Salutation : {Company Rep Comments resident ‘Complaint Tato initial Contact Method F ‘Complaint fafo Inivial Contact Date > [Complaint info Inival Response Method ‘(Complaint info inital Response Date ‘Complaint Info Amount RequestedMethod err canintase contac tntnannicinsct [Complaint info Amount Requested | [Watue |[Compiaint info Amount Paid Method | (Compiaiat Taio Amount Paid Value {Complaint Info Produ Service Code 4006 (Complaint Info Product Service ‘Buviness Opportunities\Work-ACHomie [Description Plans {Complaint Info Law Violation Code ‘Complaint Info Law Violation fr Des Go [Complaint Info State Description + ‘(Complaint Info Topic Code f (Com inint Info Topic Description [ ‘They advertise as a Work from Home : “Business but the ony way they fll you what | product you will be selling is when you pay | them $9.95+ 2.00 ship charge. Leven called | the phone number given on the web site to | “find out first what the product was and they | ‘would not tell me. The customer | representative said I would have to comait | to the $9.95 chee. & L will get a kit that will | then teli me what its! Which T dic. Teed | ‘work. I fousd out it was Herbalife. Tam not | “interested in selling Herbalife, want to send | “the kit back and now find that even though | ‘you have a 15 day period to send it back s/o ‘being charged an additional $39.95, this ‘company uever enclosed a relum postage ‘abel so THEY would be responsible to ‘cover the return postage and not have it ‘come out of my pocket again, feel they intentionally withhold information, eharge [you to find out who they are, and i eenouigh sending itback, they will put another 39.98 on you eredit card.» Additional Comments: Fitst: No one, “including myself, should be charged anything to find out the name of the ‘company whose product they would be ‘selling They deliberately withhold the name of the product, Second, I sm disputing the retum postage fee under the cireumstance ‘Complaint Info Comments | | | | | | {Complaint info CRA Dispate Flag F(Complaint info CRA Dispute 43 Days | [Flag - FOIA only IRecord 13 of 72 eapeesagsstpeasannessanetaninasanenaanesaninas [50388395 e (Baa Somes DS (eu Enero’ Dawe u Updated Date orni2012. Ageney Contact ‘[Excemal Agency eo Date fowier201t (Consumer Middle Name | [Scneser Sacra comune Adee b@) (Consumer Addiess, Line? BO). ‘(Consumer Address, Line} ‘Comumeradiies, Cay «MIDDLETOWN {Consumer Addie, State Code (Consumer Adress, Sate Name {Consumer Address, Country Code ‘Consumer Aduiess, Country Name UNITED STATES ce (Consumer Address, ZIP Code ‘Extension ‘Consumer Home Phone, Country ‘Code Consumer Work Phone, Country Code} [Consumer Work Phone, Area Code 606) ‘Consumer Work Phone, Number {Consumer Work Phone, Exteasion [Consumer Fax, County Code[Coaster Eval ‘Consumer Age range F & (Consumer Military Station f ‘Consumer Complaining Company/Ony | ‘Company Name ‘Online Business Systems ‘Company Address, Line { [6946 N Academy Bivd #166 ‘Conmpany Address, Line 2 [Company Adress, Line 3 f ‘Company Address, City [COLORADO SPRINGS (Company Address, State Code (CO ‘Company Address, Stute Name (Colorado (Company Address, Country Code [USA - - (Company Address, Country Name UNITED STATE: (Company Address, ZIP Code ‘80918 (oom ‘Address, ZIP Code i Extension ‘Company Phone, Country Code | ‘(Company Phone, Number ‘Company Phone, Extension f Company Eoail f | few incomeathome.com {Company Rep Middle i {Company Rep Last Name ‘Dahl ‘Company Rep Salutation : {Company Rep Comments resident ‘Complaint Tato initial Contact Method F ‘Complaint fafo Inivial Contact Date > [Complaint info Inival Response Method ‘(Complaint info inital Response Date ‘Complaint Info Amount RequestedMethod [Complaint info Amount Requested | [Watue |[Compiaint info Amount Paid Method | (Complaint ino Amount Paid Value ‘Complaint Tafy Product Service Code 4006 (Complaint Info Product Service ‘Buviness Opportunities\Work-ACHomie [Description Plans {Complaint Info Law Violation Code ‘Complaint Info Law Violation fr Des Go [Complaint Info State Description + ‘(Complaint Info Topic Code f inint Info Topic viprion ‘Tn February of this year, F looked into joining incomeathome.com. I received that starting package with the dvd included and made cont | | | ‘with the reenuiter, Arra Nelsen | ‘Camanelsen@live.com), We went over the | isteps and I paid the $199.95 ta contin j through the process, which included being | sent product from Herbatlife. After J bad | ‘watched the second part of the dvd. 1 began | ito shy away from the business after earned | hhow mach effort and money would be | ‘eniployed and after speaking with Arma | ‘Nelsen and her coach Denise {decided to | halt any further action. In my e-mail | correspondence with Arra I apologized for | hhaving wasted her time and kindly requested | ‘a refund. On February 26 in an e-mail, Arra | advised me to reject the packages containing | ‘the herbalife tral products and they would | ‘be returned to her so that she could refund \ |'S179.95 to aay account (whieh is the amount \ 1 paid to them minus shipping). On March (21, Arra confirmed to mie that she did | tecelve the packayes that were seut back to | ‘her and she assured me that the $179.95 | ‘would be deposited in my account in a few | days. However, aver the weeks since then T ‘ended up emailing her to ask why the reftind has not yet gone through, She kept assuring ame that it would go through. Finally, thi past week in an e-mail dated April 11.1 “wrote to Ara giving her one last opportunity ‘Complaint Info Comments[Complaint Info CRA Dispute Flag ‘(Complaint Info CRA Dispute 45 Days, [Flag - FOIA only to resolve this problem, | have not received _a response and so Ihave no choice but to [assume that the e-mail was totally ignored and that there never was an intention to tefund the money as she stated she would in fan e-mail dated February 26, — Additional (Comments: All that Jam asking is that the {$179.95 is refunded to me as it Was [promised by one of your personal ‘mentors/distributors.”Record 14 of 72 eapcesaarpeasannessanetaninasanessanesaninas [BOSRRII6 e (Baa Somes DS ‘en (Encred Dass * owi3ioii f ae Updated Date 02/26/2012, Agency Contact [External Agency eo Date (03/21/2015 (Consumer Middle Name | [Scneser Sacra Coe te Cae b@) [Consumer Address, Line? aa“ ‘Consomer Address, Ci {Consumer Addies, State Code (Consumer Adress, Sate Name {Consumer Address, Country Code ‘Consumer Aduiess, Country Name UNITED STATES ce (Consumer Address, ZIP Code ‘Extension ‘Consumer Home Phone, Country ‘Code Consumer Work Phone, Country Code} [Consumer Work Phone, Area Code 606) ‘Consumer Work Phone, Number {Consumer Work Phone, Exteasion [Consumer Fax, County Code[Coaster Eval ‘Consumer Age range F & (Consumer Military Station f ‘Consumer Complaining Company/Ony | ‘Company Name ‘Online Business Systems ‘Company Address, Line { [6946 N Academy Bivd #166 ‘Conmpany Address, Line 2 [Company Adress, Line 3 f ‘Company Address, City [COLORADO SPRINGS (Company Address, State Code (CO ‘Company Address, Stute Name (Colorado (Company Address, Country Code [USA - - (Company Address, Country Name UNITED STATE: (Company Address, ZIP Code ‘80918 (oom ‘Address, ZIP Code i Extension ‘Company Phone, Country Code | ‘(Company Phone, Number ‘Company Phone, Extension f Company Eoail f | few incomeathome.com {Company Rep Middle i {Company Rep Last Name ‘Dahl ‘Company Rep Salutation : {Company Rep Comments resident ‘Complaint Tato initial Contact Method F ‘Complaint fafo Inivial Contact Date > [Complaint info Inival Response Method ‘(Complaint info inital Response Date ‘Complaint Info Amount Requested‘Meo (Complaint fafo Amount Requested | Walue |Compiant info Amount Paid Method (Compiaiat Taio Amount Paid Value ‘Complaint Info Product Service Code (4006 ‘Complaint info Product Service Business Opportunities\Work-ACHome [Description Plans {Complaint Info Law Violation Code ‘Complaint Info Law Violation r Des Go (Compiaint Info Statute Description | ‘(Complaint Info Topic Code f a decision pack. Had 14 days to “return, If not returned 14 days they will charge credit cand Returned within 4-days, ‘but charged my credit card for $39.95. Requested they reverse chatges, sti they ‘would on March 172h, 2001, Charged have not been reverse. Was told charge would be reversed March 21, 2011, Not charge reversed yet. Dealing with Mark |Lichermanlndependent Herbalife |Distrbiutor7 [8 650-1480 — Additional |Comments: Want my $39.95 back,’ ‘(Complaint tafo nments [Complaint Info CRA Dispute Flag ‘Compiaint inio CRA Dispute 45 Days | Flag - FOIA only.Record 15 of 72 Papeesanrsasanasannensanetaninasnanensanesaninas [3038827 e (Baa Somes DS ‘en (Encred Dass * oaviaiaoii f ase Updated Date 02/26/2012, Agency Contact [External Agency eo Date (03/22/2015 (Consumer Middle Name | [Scneser Sacra Coe te Cae b@) [Consumer Address, Line? aa“ {Consumer Adties, State Code (Consumer Adress, Sate Name {Consumer Address, Country Code ‘Consumer Aduiess, Country Name UNITED STATES ce (Consumer Address, ZIP Code ‘Extension ‘Consumer Home Phone, Country ‘Code Consumer Work Phone, Country Code} [Consumer Work Phone, Area Code 606) ‘Consumer Work Phone, Number {Consumer Work Phone, Exteasion [Consumer Fax, County Code[Coaster Eval ‘Consumer Age range F & (Consumer Military Station f ‘Consumer Complaining Company/Ony | ‘Company Name ‘Online Business Systems ‘Company Address, Line { [6946 N Academy Bivd #166 ‘Conmpany Address, Line 2 [Company Adress, Line 3 f ‘Company Address, City [COLORADO SPRINGS (Company Address, State Code (CO ‘Company Address, Stute Name (Colorado (Company Address, Country Code [USA - - (Company Address, Country Name UNITED STATE: (Company Address, ZIP Code ‘80918 (oom ‘Address, ZIP Code i Extension ‘Company Phone, Country Code | ‘(Company Phone, Number ‘Company Phone, Extension f Company Eoail f | few incomeathome.com {Company Rep Middle i {Company Rep Last Name ‘Dahl ‘Company Rep Salutation : {Company Rep Comments resident ‘Complaint Tato initial Contact Method F ‘Complaint fafo Inivial Contact Date > [Complaint info Inival Response Method ‘(Complaint info inital Response Date ‘Complaint Info Amount RequestedMethod [Complaint info Amount Requested | [Watue |[Compiaint info Amount Paid Method | (Complaint ino Amount Paid Value ‘Complaint Tafy Product Service Code 4006 (Complaint Info Product Service ‘Buviness Opportunities\Work-ACHomie [Description Plans {Complaint Info Law Violation Code ‘Complaint Info Law Violation fr Des Go [Complaint Info State Description + ‘(Complaint Info Topic Code f inint Info Topic Thave heard on the radio about |incomeathoue.com for manths, So one day |L.was going to check it out, All they talk about is all this money you make at home. ‘They never tell you what itis. They talk ‘ebout their great rating with the BBB, After registering on the web site forthe 'ree’ {information pack ( and giving them my credit card info) 1 was Jistening to the video Hestimonials, One lady slipped up and ‘mentioned the name Online Marketing ‘Systems. 1 googled that and found out it was Herbalife. They overnighted their info pack to me. It t00 just talks about allthis money you can make. Thomas Blackwood gives me call a couple of days later. | mentioned ‘that I did not like the vail of secrecy in the advertisements. After I (old hitn no I did not > want to pursue this ‘opportunity’ he woald not give up his sales tactics. I told I was not _going to treat my friends and family this (Complaint Info Conwnents ‘way, He would not give up so Vhung up. A few days laier [emailed him asking for ‘insttuctions for how t return this information packet ane avoid the $39.95 charge, [remembered from the web site I Jad 90 days to return it for free. Ye turns out that no Thad 14 days to return it Freceived the packet on or about Feb 09, Per the USPS tracking email that Lhave a copy of it was delivered on 2/28/11. USPS Priority mail Hook 6 days for the delivery from 2/22 to 1 \ | |‘2/28. That is longer than 14 days. What I am "upset about is the deceptive advertising, the 39.95 charge to send me the information packet and the $39.95 charge for being a few days late on sending it back in unused condition. Blackwood's phone number is 760 297 4067DesiredSettiementtD: Other (requires explanation) ~~ Additional Comments: A return of $9.95 and $39.95 |Blackwood's phone number is 760 297 4067 (Compiaint info CRA Dispute Flag | (Complaint Info CRA Dispute 45 Days | [Flag - FOIA only |Record 16 of 72 Reterence Number 604922 2 (Baa Somes bi Ex Enero’ Dawe iT Updated Date ‘oxio2012 Agency Contact External Agency (Complaint Date “Og72ON Fransacton Dawe ‘Consumer First Name Lo ‘Consumer Middle Namie Consumer Last Name wo. ‘Consumer Salutation t ‘Consomer Address, Line | bo) ‘Consumer Ades, Line 2 ‘Consumer Aduless, Line 3 i ‘Consomer Address, Ci {Consumer Adties, State Code (Consumer Adkkess, Suic Name Texas {Consumer Address, Country Code "USA i (Consumer Address, Country Name UB [Consomer fConsumer Address, ZIP Code ‘Extension | ‘Consumer Home Phone, Country | ‘Code | [Consumer Work Phone, Extension(Consumer Fax. Country Code (Consumer Fax. Area Code ‘Cousumer Email ie [Consumer Military Status { ‘Consumer Military Station ‘Consumer Complaining Company/Ore (Company Name “Online Business Systems (Company Address, Line [Company Address, Line 2 4 (Company Address, Line 3 (Company Address, City Company Address, State Name Colorado ‘Company Address, Country Code (USA [Company Adress, Country Name UNITED STATES ‘Company Address, ZIP Code S0818 ‘Company Address, ZIP Code | | ‘Extension 4 [Company Phone, Exieasion (Company Email = i ‘(Complaint info Inidial Contact Date ‘Comipltint Info nial Response ‘Method[Complaint info Initial Response Date (Complaint info Amount Requested | iMethod ‘Complaint Info Amount Requested Value [Comin st Seve Code [Description [Complaint Info Law Violation Code { ‘Compiaint into Lave Violation | |Description i [Complaint info Starute Code { ‘(Complaint info Statute Description neces (Complaint Info Topic Code not the business they portray 1 be I requested “aren by eal and Pa, of ‘TacomeatHome, stated: ‘We are a Marketing System vendor and not i of Herbalife? If you wish fo cancel your siness agreement or future product orders, ‘with Herbalife, you must contact them directly. “Incomeathfome.com advertises that we can ike money frou home and will not have to “make any Cold Calls, and they wall send the ‘customers to us, They tell ws it eost only 39.95 to view their business and if we choose stay it then casts another $39.95, ‘They do not tell you that you need to be @ |Sponsor, nor that you have to purchase the stomers for a mniniznam of $500.00 for 10 _people that might be interested in becoming Distributors or Sponsors, nor do they tell you that you have to purchase their website to sell ‘on fr $100.00 for the setup fee then $79.00 ‘amonth, |Leancelled my $79.00 a month website andthey did refund the $100.00, but they locked “up the website completely. I was promised 2 “website to sell Herbalife products on when 1 purchased the first packet for $399.00. ‘IncomeatHome locked me out of it, so where “is my $399,007 Ino Jonger have a way fo sell “Herbalife products online and there would be ‘no other way for me to sell hem because L live on a Disability Check and am tunable “travel. Since they promised me a website, 1 so want the $2,960.11 retursed to me and I ‘will send their products back to me. [complain Info Coroments ‘As noted above, Pat stated, 7We are a arketing System veridor and not pact of “Hetbalife?? Without Herbalife, they would not have a business, so they are affiliated with them or indirectly involved. Tam not ‘employed by Herbalife, nor am t affiliated “with them, nor did T purchase the proxtucts “from them, T purchased them from ‘IncomeatHlome.com. his isa portion of the two page letter that I wo out in the mail tomorrow te you)DesiredSotlementID= RefundProduet_Or. Service: AncomeatHome.comOrder_! faPusch Comments: ‘Complaint info CRA Dispme Flag ‘Complaint info CRA Dispuie 4 |Days Flag - FOIA only lumber: AdditionalRecord 17 of 72 peng eessopeasannensanetaninasanensanesaninas 30761096 e (Baa Somes DS (eu Enero’ Dawe u Updated Date orni2012. Ageney Contact ‘[Excemal Agency eo Date (osmar2011 (Consumer Middle Name | [Scneser Sacra Coe te Cae b@) [Consumer Address, Line? aa“ ‘Consomer Address, Ci {Consumer Addies, State Code (Consumer Adress, Sate Name {Consumer Address, Country Code ‘Consumer Aduiess, Country Name UNITED STATES ce (Consumer Address, ZIP Code ‘Extension ‘Consumer Home Phone, Country ‘Code Consumer Work Phone, Country Code} [Consumer Work Phone, Area Code 606) ‘Consumer Work Phone, Number {Consumer Work Phone, Exteasion [Consumer Fax, County Code[Coaster Eval ‘Consumer Age range F & (Consumer Military Station f ‘Consumer Complaining Company/Ony | ‘Company Name ‘Online Business Systems ‘Company Address, Line { [6946 N Academy Bivd #166 ‘Conmpany Address, Line 2 [Company Adress, Line 3 f ‘Company Address, City [COLORADO SPRINGS (Company Address, State Code (CO ‘Company Address, Stute Name (Colorado (Company Address, Country Code [USA - - (Company Address, Country Name UNITED STATE: (Company Address, ZIP Code ‘80918 (oom ‘Address, ZIP Code i Extension ‘Company Phone, Country Code | ‘(Company Phone, Number ‘Company Phone, Extension f Company Eoail f | few incomeathome.com {Company Rep Middle i {Company Rep Last Name ‘Dahl ‘Company Rep Salutation : {Company Rep Comments resident ‘Complaint Tato initial Contact Method F ‘Complaint fafo Inivial Contact Date > [Complaint info Inival Response Method ‘(Complaint info inital Response Date ‘Complaint Info Amount RequestedMethod (Complaint fafo Amount Requested | [Watue |[Compiaint info Amount Paid Method | (Complaiat ino Aumount Paid Value $50.00 ‘Complaint info Product Service Code (4006 (Complaint Info Product Service ‘Buviness Opportunities\Work-ACHomie [Description Plans {Complaint Info Law Violation Code ‘Complaint Info Law Violation fr Des Go [Complaint Info State Description + ‘(Complaint Info Topic Code f inint Info Topic ‘Hello, | followed a radio advertizing about “ncomeathome.com’, inthe shawn hannity show (New Orleans,LA, WRNO-FM 99.5) land decided to give it wry. Atrer the registration, received a call from a twior, paid $50 with a credit card and received a bbooklet and DVD... The tutor set up a phone [appointment bat sever showed up, has not returned my calls or emails, his web page Misappeared.. I know that they work with Herbalife and seemed to be a real business. [There is no actual direct phone to customer "service at ‘incomeathome.com. just the ‘person that contacts you. I have called to the iphone hsted in BBB with no answer, have ‘contacted the radio shows several times by ‘email to help me with a direct number but have not receive response. [have been doing “this for a month! and nione of the phones (only answering machines..) and messages |is responded. ALapplied on March 25, Charged $9.95 on March 26 Charged $29.95 on March 28 [buySAFE Certificate of Guarantee O9GRT |006792-00053137 Porchase Date: 3/25/2011 8:05:48 PM |Store: IncomeAtHome.com [Complaint Info Comments Onder ID: 999952‘This is your official buySAFE Cestificate of Guarantee that is provided to you and paid for by IncomeAtHome.com, ‘The name of the contact tutor is (2) Jack Leonard, emul: BYE Web pave nnewhomewebbiz comm [Phone mambers: 888-367-7241 443-293-7870 [AlLof the ahove worked for several days until the ‘phone interview" |The radio advertizing is still on 50 T wonder if it was a lone scam or there's more. {would like fo contact customer service tif it exists) to know what happened and decide [if continue with what was otfered of ask for la tefund... if itis not unother scam! ‘Thanks in advance or your help. | | | | online systemPurchase_Price: 50.00 ‘Additional Comments: Continue with the service or receive a refimd if Tam not satisfied after the explanation of the iproblem.! {Complaint info CRA Dispute 45 Da [Flag - FOIA onlyRecord 18 of 72 e (Baa Somes DS ‘en (Encred Dass U Updated Date 07/01/2012, Agency Contact [External Agency Complain Dae Date (04/26/2011 ‘Transaction Dae ZZ pa | ccciiieerennenmna ‘Consumer First Name 6) (Consumer Middle Name L | (Consumer Last Name PO) ‘Consumer Salutation (Consomer Address, Line 1 io (Consumer Address, Line2 come ‘Raldress, Line 3 aoe ‘Aaites, Sate Code (Consumer Actress, Suic Name [Wisconsin {Consumer Address, Country Code (USA i ‘Consumer Aduiess, Country Name UNITED STATES ce (Consumer Address, ZIP Code [Extension ‘Consumer Home Phone, Country ‘Code Consumer Work Phone, Country Code} [Consumer Work Phone, Area Code 606) ‘Consumer Work Phone, Number {Consumer Work Phone, Exteasion [Consumer Fax, County Code(Cousumer Fax. Area Code (Consumer Fax. Number F (Cousumer Einail [Consumer Age range F ie [Consumer Military Station i (Consumer Complaining Company/Ong | ‘Company Name ‘The Online Business Systems Herbalife ‘Company Address, Line { (OR GermanigRG ‘Conmpany Address, Line 2 FL (Company Address, Line 3 f ‘Company Address, City PARK HILLS (Company Address, State Code (MO. / ‘Company Address, State Name /Missoun | ‘Company Address, County Code (USA. - - (Company Address, Country Name UNITED STATES ‘Company Address, ZIP Code Hooray A TE NE a ‘Company Address, ZIP Code i i [Exteasion ‘Company Phone, Country Cole | [Company Phone, Area Code I [Company Rep First N ‘Company Rep Middle Name ‘Company Rep Last Name ‘ts | ‘Company Rep Salutation {Company Rep Comments ‘Complaint Tato initial Contact Method F ‘Complaint fafo Inivial Contact Date > [Complaint info Inival Response Method ‘(Complaint info inital Response Date ‘Complaint Info Amount RequestedMethod [Complaint info Amount Requested | [Watue |[Compiaint info Amount Paid Method | (Complaint ino Amount Paid Value ‘Complaint Tafy Product Service Code 4006 (Complaint Info Product Service ‘Buviness Opportunities\Work-ACHomie [Description Plans {Complaint Info Law Violation Code ‘Complaint Info Law Violation fr Des Go [Complaint Info State Description + ‘(Complaint Info Topic Code f inint Info Topic viprion ‘On April 30, 3011 an agent for this company {_imade an unauthorized charge to my checking account Via Debit transaction, On ‘ocabout Febuary 21, 2011___a representative of Online Business Systems “echalife International; made an approved bby me debit change to my checking account {in the amount of $39.95 usd, This transaction was supposed co be a one time charge for an information package abit the ‘online business system and how it works. Shorty after receiving the packet | was contacted by During a phone [interview he proceeded fo try to recruit me {to join the Herbalife tmternational business family. [refused at the time due to the lack ‘of information given at the time of our phone conversation. He continued t0 try to get me to join by using the company’s BBB ‘accreditation to among other things to {influence me to proceed with a start up dea that required me to send him $399.00 us! to begin a business. I fused. [continued to teceive emails from him up until on oF about ‘Complaint Info Comments ‘March 5, 20/1 in an attempt to get me to ‘buy into the business. I never replied to his emails. On 4202011 _____ completed ‘another debit charge to my checking secount for the amount of $39.95 that was in no way anthorized by me or anyone representing me. have attempted to contact___ buy. phone (877-084-6457)and buy email with no | | | | I[Complaint info € ‘Compiaint Info CI Flag - FOIA o} ‘response at all. {have since closed out the ‘Aebit card used it the onginal transaction but | was informed that there maybe more attempts that may be charged to me. This ‘must not happen again. He must be stopped. {attempted to eootact Herbalife {international by phone today by the listed ‘number on the BBB website but was told 1 ‘had the wrong number (573-225-3137). This ‘company boldly posts by banver on their [website that they are accredited by the BBB, and they are not, I feel that the site should be shutdown om that fact alone. I'am not sure if this iy a isolated incident or not, but it lis cleasly intentional. —- Additional [Comments: I would like the retart of alt [monies taken without authorization, *Record 19 of 72 : ea tnsenrsstanesannnnsanetaninasnnensanosaninas (i141 2 Data Source Ds (Em Enero’ Dawe ic Upsdated Date Ageney Contact (Enenat Agee (Cree ccs Date ‘6/08/2011 ‘Consumer First Name co (Consumer Middle Name L | (Consumer Last Name He ‘Consumer Saluwation Consuner Address, Line 1 io [Consumer Address, Line? (Consumer Adiiress, Line > (Consomer Address, City LA VERGNE | [Consumer Adilress, State Code (Consumer Adikess, Suis Name’ fTcopeace [Consumer Address, Country Code USA | {Consumer Adress, S ce (Consumer Address, ZIP Code ‘Extension ‘Consumer Work Phone, Country Code} [Consumer Work Phone, Area Code 606) ‘Consumer Work Phone, Number {Consumer Work Phone, Exteasion [Consumer Fax, County Code[Coaster Eval ‘Consumer Age range F & (Consumer Military Station f ‘Consumer Complaining Company/Ony | ‘Company Name ‘Online Business Systems ‘Company Address, Line { [6946 N Academy Bivd #166 ‘Conmpany Address, Line 2 [Company Adress, Line 3 f ‘Company Address, City [COLORADO SPRINGS (Company Address, State Code (CO ‘Company Address, Stute Name (Colorado (Company Address, Country Code [USA - - (Company Address, Country Name UNITED STATE: (Company Address, ZIP Code ‘80918 (oom ‘Address, ZIP Code i Extension ‘Company Phone, Country Code | ‘(Company Phone, Number ‘Company Phone, Extension f Company Eoail f | few incomeathome.com {Company Rep Middle i {Company Rep Last Name ‘Dahl ‘Company Rep Salutation : {Company Rep Comments resident ‘Complaint Tato initial Contact Method F ‘Complaint fafo Inivial Contact Date > [Complaint info Inival Response Method ‘(Complaint info inital Response Date ‘Complaint Info Amount RequestedMethod ‘Complaint info Amount Requested, Walue {Complaint info Amount Paid Method | (Compiaiat Taio Amount Paid Value {Complaint Info Produ Service Code 4006 (Complaint Info Product Service ‘Buviness Opportunities\Work-ACHomie [Description Plans {Complaint Info Law Violation Code ‘Complaint Info Law Violation fr Des Go [Complaint Info State Description + ‘(Complaint Info Topic Code f (Com inint Info Topic T purchased a business package from Mr | McManus on 5/19/11 tor $399 with a 30-day retum policy. By following this system, Mr MeManus claimed I could avoid the pitfalls that some beginning marketers “face and 20 right to making a good income ‘with Herbalife. When I received my kit 2 couple of days later, Mr McManus called immediately to review the contents. He “instructed me to stat taking the supplenients right away (which I did) se T could “recommend them. In tay opi scam #1, Mr McManus also in ccheck my phone messages on my obs office. | When I did this, I was immediately charged ‘$100, Mr McManus said it would be ‘more ‘than worth the cost. In my opinion, this was (Complaint info Comments ‘scam #2. Within 24 hous, I realized OBS “continually asks you fo purchase more ‘information and more products in order to ‘really’ make money with Herbalife. I ‘returned my package on $/23/L1 and was credited only $2601.65. [contacted Mr ‘McManus twice with no tesponse. 1 ‘contacted Online Business Systems in Colorado with no resolution either. ~ Additional Couments: 238,35 ($138.35 is, ithe remainder of $399 and $100 for the OBS. office site that | logged on to one time at the direction of Mr MeManus). will not accept Jess, I suspect this is a way they make _money if you elect to retum the business[package (charging foc an open bottle of “supplements and logging in fo the obs office ‘site." ‘Complaint Info CRA Dispute Flag | (Complaint Info CRA Dispute 45 Days | Flag - FOLA only [2 Data Source ‘Grganizaion io x (Em [Entered Date “(os/i/2017 ic ft. Upsdated Date Ageney Contact (Enenat Agee (Cree ccs Date 9s73172011 ‘Consumer First Name co (Consumer Middle Name L | (Consumer Last Name He ‘Consumer Saluwation Consuner Address, Line 1 io [Consumer Address, Line? (Consumer Adiiress, Line > Conspmer Address, Cay CHICO | [Consumer Adilress, State Code (Consumer Adress, Sate Name [Consumer Adress, Country Code (Consumer Acres, ce (Consumer Address, ZIP Code ‘Extension ‘Consumer Work Phone, Country Code} [Consumer Work Phone, Area Code 606) ‘Consumer Work Phone, Number {Consumer Work Phone, Exteasion [Consumer Fax, County Code(Consumer Fax, Area Code (bio) ‘Consumer Fax. Number bo) (Cousumer Einail [Consumer Age range F ie [Consumer Military Station — f ‘Consumer Complaining Company/Ons - ‘Company Name ‘Online Business Systems Ie A I ON eR AT cl ‘Company Address, Line 2 tn [Company Adress, Line 3 f (Company Address, City [COLORADO SPRINGS (Company Address, State Code (CO ‘Company Adres, State Name Colorado | (Company Address, Country Code [USA - - (Company Address, Country Name UNITED STATE: (Company Address, ZIP Code ‘80918 (oom ‘Address, ZIP Code i Extension ‘Company Phone, Country Code | ‘(Company Phone, Number ‘Company Phone, Extension f Company Eoail f | few incomeathome.com {Company Rep Middle i {Company Rep Last Name ‘Dahl ‘Company Rep Salutation : {Company Rep Comments resident ‘Complaint Tato initial Contact Method F ‘Complaint fafo Inivial Contact Date > [Complaint info Inival Response Method ‘(Complaint info inital Response Date ‘Complaint Info Amount RequestedMethod (Complaint fafo Amount Requested | Walue {Complaint info Amount Paid Method | (Coupiaint fio Amount Paid Value $9998 ‘Complaint info Product Service Code (4006 (Complaint Info Product Service ‘Buviness Opportunities\Work-ACHomie [Description Plans {Complaint Info Law Violation Code ‘Complaint Info Law Violation fr Des Go [Complaint Info State Description + ‘(Complaint Info Topic Code f ‘Com inint Info Topic I Teamed aboot incomeathome.com through : “radio advertising by Dr. Laura an hecame | interested. I went to their website and | ‘obtained the information to find out more. 1 | “seas pat in contact with 2 representative for | “retail sale of Herbalife. Iwas then put on 2 | conference call with this representative and | cone otter salesperson fthe closer). | was | | pressured to spend approximately $3900.00 | ‘to get this at home business started, of | ‘whieh I chose to think about, I paid a | ($199.95 fee to get the training package prior i ‘to this phone call, Anyway, I decided not to | 0 forth with this venture and requested ‘refund of the $199.95, The taining package ‘was returned by myself to Stephanie | “Reisdotf 15124 Watermill Lake Trail | “Midlothian, VA 23112 (the ‘mentor’) who | ‘sent me the package in mid April, Twas told | lby this mentor that a refund had be sent to | “me vis US mail, To this day Thave not | “received that retund. I have made many | attempts fo contact this mentor with no i ‘response by phone and email. Now, the | phone qumber has been disconnected or no | { ‘Complaint Info Comments onger in service DesiredSettlemeatID: RefiundProduct_Or Service: herbalife “raining packagePurchase_Price: 199.95 — ‘Additional Comments: a refund of the $199.95" Complaint Ino CRA(Complaint info CRA Dispute 43 Days | [Flag - FOIA only IRecord 21 of 72 Reterence Number 31511201 2 (Baa Somes bi Ex Enero’ Dawe ic Updated Date Agency Contact Extemal Agenc} (Compisinn Dawe —_«O8/IS/2011 Fransaction Dae ‘Consumer First Name 6. ‘Consumer Middle Namie Consumer Last Name ra) ——————— ‘Consumer Salutation ‘Consomer Address, Line | co (Consumer Address, Line Keomstes “Rekiress, Line 3 wr Address, City GREENVI aoe ‘aires, Sate Code SC [Consumer Adress, Saic Name Souk Calon {Consumer Address, Country Code “USA i ‘(Consumer Address, Country Name “UNITED STATES [Consomer % (Consumer Address, ZIP Code ‘Extension (Consumer Home Phone, Country ‘Code [Consumer Work Phone, Extension{Consumer Fax. Count ‘Consumer Fax. Ares Code [Consumer Fax, Number ‘(Consumer Celi Phone, Count (Code ‘Consumer Celi Phone, Area Code (Consumer Geil Phone, Namber (Consumer Email (Constnicr Age ring [Consunier Military Status as ‘(Consumer Military Station ‘(Consumer Complain [CompanyOrg ‘Company Name Company Address. Line 1 on Adres Line 2 (oney ‘Address, Line 3 (Company Adress, Ciy co ‘Company Address, Country Code Company Address, Country Name fone ee (Company Phone, Area Code a [Company Phone, Number t [Company ie pany Rop » [Company Rep Last Name ‘Company Rep Saoation Contact| ‘Complaint Info Initial Response[Method [Complaint info Initial Response (Pate ‘Complaint info Amount Requested Method he ————__—___—! (Complaint info Amount Requested Nalue ‘Compiaint Info Amount [Method ( fo Paid Compaiot tao Product Service ICode ‘(Complaint Info Product Service ‘Description (Compiaint info Law Violation Code > |(Compisiat info Law Violation peo sins ‘(Complaint Info Statute Code [Complaint info Statute Description {Complain ia ie {Complain info Topic Description “Business Opportunitics\Work-At-Home Plans ‘The cost are already mounting $78 a month for OLB , Then $100 to upgrade the account $500 for leads. I's just to much., Ido need to get a refund ow nay Credit Card on the $78 and $100 for the Online Business System account. F ‘would also like to send buck the Decision package for refund. To thank you for your time ane! Fim sorry it will not work out at this time. I have not seen the credit for the decision packige $399 nor the $180. I need your to help ‘me get tis stuf? retumed for my refund. ‘According to you all Iwas only responsible {or is the $9.99 . Everything else is refundable if E was not satisfied and Iwas not Please get this resolved soon, I have informed the Credit ‘cate company to that I will dispute the payment on the grounds i was mislead. 1 thought this was a sales job and it certainly is not. I will be giving your info as well as all my ‘documented calls to the better business bureau, 1 want what was promised my refund all but the $9.99 J ayreed 10. 1 have all the merchandise and Training Guide ready to ship back. I need a packing slip and my refund to ‘Complaint Info Comments my Discover cand. After { sent this email [Oy]| [Complaint info CRA Dispute Flag stated Peould nor geta s lnrives on people signing up more people, not «selling product from home. the more people you sign up. the bigher rank or evel you receive, The only Way to make money is sucker people into signing up to sell Herbalife which puts them in the place of signing more people up and so on and so on. Scheme !! AUT asked for was my refund. which totals nearly $400 and was promised to make at least $500 boy my first week, { was in the -$400 in cost not one sale. Twas Lied to. --- Additional ‘Comments: {do need to get a refund on sng ‘Credit Card on the $78 and $100 for the Online Business System account. I would also fike to send back the Decision package for refund. have not seen the credit for the ecision package $399 nor the $180, Teed your to help me get this stuff returned for my Fefund. 1 was only responsible for isthe $9.99 initial charge whieh [am tine with (Complaint Info CRA Dispute 45. FOIA onlyRecord 22 of 72 e [Data Soaree ” joes ; ° (eu [Entered Date “o7aa/01F o i Updated Date Ageney Contact (Enenat Agee eo Date (07/23/201 t (Consumer Middle Name | (Consumer Last Name PO) ‘Consumer Salutation ‘Consumer Address, Line 1 io (Consumer Address, Line2 ‘(Consumer Address, Line 3 r [DAVENPORT | (Consomer Addr: {Consumer Adties, State Code (Consumer Adress, Sate Name {Consumer Address, Country Code (Consumer Acres, ce (Consumer Address, ZIP Code [Extension ‘Consumer Work Phone, Country Code} [Consumer Work Phone, Area Code 606) ‘Consumer Work Phone, Number {Consumer Work Phone, Exteasion [Consumer Fax, County Code[Coaster Eval ‘Consumer Age range F & (Consumer Military Station f ‘Consumer Complaining Company/Ony | ‘Company Name ‘Online Business Systems ‘Company Address, Line { [6946 N Academy Bivd #166 ‘Conmpany Address, Line 2 [Company Adress, Line 3 f ‘Company Address, City [COLORADO SPRINGS (Company Address, State Code (CO ‘Company Address, Stute Name (Colorado (Company Address, Country Code [USA - - (Company Address, Country Name UNITED STATE: (Company Address, ZIP Code ‘80918 (oom ‘Address, ZIP Code i Extension ‘Company Phone, Country Code | ‘(Company Phone, Number ‘Company Phone, Extension f Company Eoail f | few incomeathome.com {Company Rep Middle i {Company Rep Last Name ‘Dahl ‘Company Rep Salutation : {Company Rep Comments resident ‘Complaint Tato initial Contact Method F ‘Complaint fafo Inivial Contact Date > [Complaint info Inival Response Method ‘(Complaint info inital Response Date ‘Complaint Info Amount RequestedMethod (Complaint fafo Amount Requested | Walue {Complaint info Amount Paid Method | (Compiaiat Taio Amount Paid Value ‘Complaint info Product Service Code (4006 (Complaint Info Product Service ‘Buviness Opportunities\Work-ACHomie [Description Plans {Complaint Info Law Violation Code ‘Complaint Info Law Violation fr Des Go [Complaint Info State Description + ‘(Complaint Info Topic Code f ‘Com inint Info Topic ‘At the beginning of July 2011 T signed up to “receive the basic information starter package (vith money back guarantee) for ontine [business systems. After reviewing the initial video (which had no information) I received ‘e-call from a ‘mentor’ who indicated thet in order to move further I had to pay an additional $199.00 Idi so and was given a code to access LineL ogix (their ouline [business site) which then cost me an additional $19.99- all with « money back [uarantee. Once I was able to access the site, I realized that it eas a scam for |Merbalife- it really seemed more like @ ‘pyramid marketing scheme, F indicated on July 6 that {did not want to contine with “this company and wanted my money refunded. On July 13 1 found that they did [not provess my cancelation request, $0 1 ‘Complaint Info Comments, filed another request for termination and tor _a full refund of all of my money (as was {indicated by them). They indicated that it [would take up to 7 days to refund my account, It is now July 23rd (10 days latet) land [have not been refunded for any of the fees (29.95 for starter package, $199.00 for training package, or $19.99 for LineLogix leceount). Lam very frustrated and angry bwith this compay. In fact [have tried to contact them, but am not able to get any email through to them since cancelting my ‘account with them, Talso am not able to‘reach them by phone. I believe that your bburreau meedls to fully investigate this ‘company as [think itis a sear rather than a legitimate opportunity. Tiso woutd like them to refund my money. ~- Additional ‘Comments: T would like to be refunded for all of the money that | have given them.’ ‘Complaint Info CRA Dispute Flag | {Complaint Info CRA Dispute 45 Days | [Flag - FOIA only | | |Record 23 of 72 [Reference Number f 2 (Baa Somes bi Ex Enero’ Dawe iT Updated Date Agency Contact (Compisin Date (ransacton Da ‘Consumer First Name 6) ‘Consumer Middle Namie Consumer Last Name ico} ‘Consumer Salutation F (Consomer Address, Line | be) ‘Consumer Ades, Line 2 : Keomstes “Rekiress, Line 3 wr Addiess, Cty (WEST MEMPunS aoe ‘Aaitess, Sate Code AR {Consumer Ades, Saic Name ~~ [Arkansas {Consumer Address, Country Code (Consumer Address, [Consomer (Consumer Address, ZIP Code ‘Extension ‘Consumer Home Phone, Country ‘Code IS222011 [Consumer Work Phone, Extension‘Consumer Fax, Area Code ‘Consumer Fax, Number [Coosimer Celt Phone, Count (Code ‘(Consumer Celi Phone, Area Code (Consumer Email be) flomiiees Age cee ‘(Consumer Complain CompanyiOrg ‘Company Name ‘Company Address. Line 1 cee te ena Address, Line 3 Company Address, City (Company Phone, Area Code {Company Phone, Number ? {Company Email ‘company Website ‘Complaint Info Initial ResponseMethod (Complaint {nfo Inital Response (Pate | Complaint info Amount Requested | Method | en [Complaint info Amount Requested | Nalue ‘Compiaint Info Amount [Method ( fo Paid ‘Gompiait foo Product Service ‘cee 1704 ‘(Complaint Info Product Service ‘Description ‘Compiaint Info Law Violation Code = |Compisiar info Law Violation peo siuesiacnct ‘(Complaint Info Statute Code f [Complaint info Statute Description {Complain ia ie {Complain info Topic Description ‘Health Care: Dict Products\Centers\Plans responded to an envail for online work from hhome today 8/20/11. ‘The website link took me. toa page that lisied a wouran's (Kelly Richards} success story of onfine work at thom. it also stated that this online business ‘opportunity was advertised on MSNBC,CNN,ABC.USA Today and BBC. It also showed the BBB symbol ans! stated that it ‘8 a BBB approved business. The article fnstructed the viewer to fill out a short form which J did. The information given im the “article stated that che form was fo receive a starter kt that Cost $3.00 (actually $2.97) and that was the entire cost: it also stated that this _work at home opportunity was performed “online only and that there was nothing to buy ‘and nothing (o sell. If i had not made that statement, | would not have gone any further, “as [have checked into these offers before soon to find they were just scans. When T filled out the form t0 order the work at home kitthe cost “forthe kit was suddenly offered for treebut the shipping had been upgraded to priority “mail for $9.95 for faster delivery. This article _also stated there was w money back gurantee,[Complaint Info “anything invols 1 proceeded with the order thinking it must be igenuine since it was BBB approved. While “Gilling out the order pages I was informed that Twould be receiving an email as confirmation, (of the orderbut [never got the email ‘confirmation. What I didget was a phone call from a woman named Susan whointraduced herself as my mentor for the Work at home business f wished to start, She contismed myname, address and other information listed ‘on anyonline fonn, ‘That's when things changed. She started asking shout the amount “of time I would be able to commit to the basiness, the lists of contacts that would be provided by the company, and that I would receive miy intro.kit in a few days so I could took it over before they charged my card $39, Told her at that point I was not interested in ig Sales and I was sorry 1 had wasted her time but don't send the kit. She informed me that the kit was on the wayand the only way I could get my money back was to take it back to the post office as soon as it was delivered. I informed her that the atements made on the website were not the ‘same as what she was telling me. She said she did not know of any website that offered what {told her about and that [ mast have gotten ‘onto the wrong site. So [ended the ‘conversation by telling her that I planned to “contact the BBB as it was listed on. thewehnite. The conversation ended, but about 30 amin later J got another phone calf fram the sante person which I did not answer. Then while | was filling out this complaint 1 received an email telling me my $9.95 was being refunded. { am not out anything now but ‘my time thankfully, but the next guy may not be so lucky. These peopleare not truthful in their advertising. They misrepresented the “fees, the fact thal the business is entirely about sales, and T doubt thatthese people are approved by the BRB. I copied the pages with information in question to my computer if you should want to see them. -~ Additional ‘Comments: | want the statement ‘rath in advertising’ to stand for something. I realize ‘that online websites are a difficalt media to {govern and we are all warned about the ‘dangers of using them, But misrepresentation is the same anywhere, The Herbalife company “needs to be responsible for whatthe associates‘Complaint Info CRA Dispute Flag ‘Complaint Infoe (Baa Somes bi Ex Enero’ Dawe iT Updated Date Agency Contact [Exwmal Age (Compisint Dae 0922011 Fransaction Dawe ‘Consumer First Name co ‘Consumer Middle Namie i Consumer Last Name 6) ‘Consumer Salutation ‘Consomer Address, Line | oO [Consumer Addiess, Line? ‘Consumer Aduless, Line 3 CConsomer Address, City {Consumer Address, Sate Code FL ~ [Consumer Actress, Suie Name ~~ Florida {Consumer Addiess, Country Code USA | {Consumer Adress, Couniry Name UNITED STATES {Consumer (Consumer Address, ZIP Code ‘Extension ‘Consumer Home Phone, Country | | ‘Code [Consumer Work Phone, Extension(Consumer Fax. Country Code (Consumer Fax. Area Code ‘Cousumer Email v1 ie (Consumer Military Status ‘Consumer Military Station ‘Consumer Complaining [Company/Ore (Company Name ‘Online Business Systems (Company Address, Line ‘Company Address Line 2 ‘(Company Address, Line 3 [Company Address, City (Company Address, State Code CO. Company Address, State Name Colorado ‘Company Address, Country Code USA [Company Address, Country Name UNITED STATES ‘Company Address, ZIP Code ‘S08T8 ‘Company Address, ZIP Code | [Extension (Company Phone, Number F | [Company Phone, Exieasion (Company Email f te ‘(Complaint info Inidial Contact Date ‘Comipltint Info nial Response ‘Method[Complaint info inti Response Date ‘Complaint Info Amount Requested — [Method (Complaint Info Amount Requested (Complaint Taio Amount Paid Method {Complaint info Amount Paid Value $39.95 ‘Complaint Info Product Service Code 4006 ‘Complaint Info Product Service [Peseription ‘Complaint Info Law Violation Code (Complaint Info Law Violation [Description ‘(Complaint Info Stamne Code ‘(Complaint Info Statute Description inint Info Topic Code { ¥ got online and communicated with people that said you reveived a pack for an income | at home information package / In-was $9.95, F charged i to a eredit card. 1 | received! the’ package, the instructions were ta | ‘call your ‘mentor’ snd have a phone | ‘conversation about the package. T did as | directed. Basically. 1 found out it was a | | | [pyramid scheme with Herbalife and I told the ‘womatt I Was tot interested, thank you for ‘your time, Now, I paid $10 for this. A couple days later it occired to me that they had my credit cand # and I called, did not get an answer, left a messaye end asked that they ‘would please destroy my card, Never beard ‘another word, Then the next month there was ‘an unauthorized charge for $39.95, I called several times and lett email messages for 2 weeks to no avail. I bad to cancel my credit ‘card and dispute the charges, a pain. Finally, eft u not so nice message to call and she finally called back a week later. Telling me thet they charged my acount because 1 didn’t send the booklet back, which Twas oot instructed to do, T asked why they didn't answer my calls and she made many excuses. ‘The bottom line is they misrepresented themselves and made an unauthorized charge ‘to my accotint. I closed the account so they cant do it again, with much trouble to me. They got their $10 for nothing as far as tim ‘Complaint lafo Comments‘concerned. Who knows what else they would ‘charge to my account. I was very angry. | «also notified the radio station that promotes them. Product Or_Service: Internet business starter pack Order_Number: 366944Purchuse_ Price: 10,001sB2BComplaint: falseHasComplainedToBusiness: falselsBusinessProblemAdjusted: fulselsAcceptedByConsumer: false Adkitional Comments: DesiredSettlementID: (Other (requires explanation)I've disputed the ‘charges and if that is setled then T will be fine. Bur otherwise, I want my money back. ‘And I don’t want them to be able to contiatie to np off other people. ‘You pay $10 to fing oat it's something you ‘don’t want to get involved with and then they have your number. { won't fall for that again. ‘Tired of these rip off people. 1 work too hard {for my money. You hear an advertisement on a reputable radio station and think it may be and this is how itworks out” ‘Complaint Info CRA Dispute Flag > [Complaint info CRA Dispute 45 [Days Flag - FOIA only2 Data Source ‘Grganizaion io x (Em [Entered Date “(0029/2017 ic ft. Upsdated Date Ageney Contact (Enenat Agee (Cree ccs Date p97297011 ‘Consumer First Name co (Consumer Middle Name L | (Consumer Last Name He ‘Consumer Saluwation Consuner Address, Line 1 io [Consumer Address, Line? (Consumer Adiiress, Line > Conspmer Adiiess, Cy BOOTHBAY | [Consumer Adilress, State Code (Consumer Adress, Sate Name [Consumer Adress, Country Code ‘Consumer Aduiess, Country Name UNITED STATES ce (Consumer Address, ZIP Code ‘Extension ‘Consumer Work Phone, Country Code} [Consumer Work Phone, Area Code 606) ‘Consumer Work Phone, Number {Consumer Work Phone, Exteasion [Consumer Fax, County Code[Coaster Eval ‘Consumer Age range F & (Consumer Military Station f ‘Consumer Complaining Company/Ony | ‘Company Name ‘Online Business Systems ‘Company Address, Line { [6946 N Academy Bivd #166 ‘Conmpany Address, Line 2 [Company Adress, Line 3 f ‘Company Address, City [COLORADO SPRINGS (Company Address, State Code (CO ‘Company Address, Stute Name (Colorado (Company Address, Country Code [USA - - (Company Address, Country Name UNITED STATE: (Company Address, ZIP Code ‘80918 (oom ‘Address, ZIP Code i Extension ‘Company Phone, Country Code | ‘(Company Phone, Number ‘Company Phone, Extension f Company Eoail f | few incomeathome.com {Company Rep Middle i {Company Rep Last Name ‘Dahl ‘Company Rep Salutation : {Company Rep Comments resident ‘Complaint Tato initial Contact Method F ‘Complaint fafo Inivial Contact Date > [Complaint info Inival Response Method ‘(Complaint info inital Response Date ‘Complaint Info Amount RequestedMethod [Complaint info Amount Requested | [Watue |[Compiaint info Amount Paid Method | (Complaint ino Amount Paid Value ‘Complaint Tafy Product Service Code 4006 (Complaint Info Product Service ‘Buviness Opportunities\Work-ACHomie [Description Plans {Complaint Info Law Violation Code ‘Complaint Info Law Violation fr Des Go [Complaint Info State Description + ‘(Complaint Info Topic Code f inint Info Topic viprion (On oF around 8-5-11 T contacted an onfine business which seemed right for me. It advertised taking orders over the internet for aa business. [contacted the company. Ita ion as to who the business Was. I \ stating she ‘would be sending me outa package inthe amail with al the details. f received the ‘package on or around the 7¢h of August. In “that information package their again was no “information tothe business, I wasn't uot “August 10th when ____ called that I found ‘out the business was Flebatife {sill was under the impression that I would be faking orders over the internet from this company and getting paid for it, Whea she called on “the 10 she ask me for a credit card number |s0 that she could send me out more produets ‘so | could try them out, Her words were if _you are going to sell the produets you need “to know how they work. Which is very tne. But till felt a litte hesitatant. The “stupidity on my part was 399.00, She then set me up to look a other information and “Waining on the computer. And at that point I realized that | would have to advertise and sell these products. J expressed my concem ‘with because [felt f was being pressured into going to the super ‘Complaint Info Comments ‘immediately which would involve me | ispending more money. Ihave no idea how | | | | | | r level “much because | put a top to it shortly(Complaint Info CRA Dispute 45 Days thereafter. Upon talking with __and ___Lltold them 1 felt pressured into going to the next level. and in her e-mail sent to sme on 8/{5 she stated I told her that I felt no ipressure which I had stated to her several times. So she lied to mie in that e-mail T then perote to _ 0 August 18 and told ber I ‘was not inferested in this business, {iad tried call BEDEX to have the proxtucts back but they would not pick it up without [penmission from Herbalife. Lended up sending the package back myself on ‘Saturday the 26th of August. have not hheard from __or__ since my last ‘e-mail and explained that I felt atte --- ‘Additional Comments: I would hike the [entire 399.00 refunded because it cost me ‘over 17.00 to send the products back. Lovould also like the 39.95 refunded tor the |information kit that I have sent back. L ‘would like the entise truth told in the packages that they send out to the potential clients. Like [said felt a tremendous “amount of pressure that they put on me to the supervisor fevel. Cheryl has lied in the e-mail she seat 10 me and I ‘would like an apology for that lie"(Baa Source bo ‘en (Encred Dass UU Updated Date Agency Contact External Agency ‘Complaint Date (0924210 ‘Consumer First Name biG) (Consumer Middle Name | (Comune is Same ‘Consumer Salutation ‘Consumer Address, Line 1 to) [Consumer Address, Line 2 Eouane Maas ie Consumer Addres ‘it [Consumer Ades, State Code | Pogson Ades, Sate ioe {Consumer Adress, County Cod [osraaia0i0 (Consumer Address, ZIP Code ‘Extension ‘Consumer Home Phone, Country Code ‘Consumer Work Phone, Country | Code = ses [Consumer Work Phone, Extension(Consumer Fax. Country Code (Consumer Fax. Area Code ‘(Consumer Celi Phone, Country Cade Number [Consumer Gell Phone, ‘Consumer Email ie (Consumer Military ‘Consumer Military Station ‘Consumer Complaining [Company/Org (Company Name (Company Address, Line {Company Address Line 2 ‘(Company Address, Line 3 ‘Company Address, City (Company Address, Country Code [Company Adress, Country Name Company Address, ZIP Code ‘Company Address, ZIP Code [Extension Siatus e Business Systems USA UNITED STATES (681 (6234. | (Company Phone, Number [Company Phone, Exieasion (Company Email te (oi4i705 | {kmunds @theonlinebusiness.com ‘(Complaint info Inidial Contact Date ‘Comipltint Info nial Response TVARadio ‘Method[Complaint info inti Response Date ‘Complaint Info Amount Requested — [Method ‘(Complain Info Amount Requested ‘Value (Complaint Taio Amount Paid Method {Complaint Tafy Amount Paid Value (Complaint Info Product Service Code [4 (Complaint Info Product Service [Description ‘Complaint Info Law Violation Code [Complaint Info Law Violation [Description ‘(Complaint Info Stamne Code ‘(Complaint Info Starmte Description int Info Topic Code Com opic Des [Complaint Info ‘Complaint Info Comments iplaint Info CRA Dispute Flag. Complaint Info CRA Dispute 45 f at f NOTE: In addition to the complaint notes immediately below, the Ohio Attorney (General's Office provided additional information in fields whose header tite ‘quoted and follow the complaint notes, Briefly describe what you would consider a reasonable resolution fo your complaint: T ‘would like the refund of $39.95 that I was informed 1 would get if unhappy with the initial packet of information, — Topic Description: Describe the transaction and {your complaint: I was told 1 was getting information about beginning a home-based ‘online business. What L actually received yas DVD ands CD with absolutely no lnstructions at all Lt merely has more of the ‘same testimonials and success stories that ‘were present in thei radio advertisement, {Upon further research, {found that this was a recrintment too! for the HERBALIFE brand lof vitamins and not only would selling be involved, but also a significant investment of finds would also be needed on my put. 1 \Wwas told that T could return the initial packet for a refund (minus shippingdit I were lunhappy for uny reason, But no representatives seem to want to assist me \with that undertaking.‘Days Flag - FOIA onlyRecord 27 of 72 poate tusnasannensanetaninasnensanesananas (BS119041 2 Data Source Ds (Em Enero’ Dawe ic Upsdated Date Ageney Contact (Enenat Agee (Cree ccs Date ‘os/2672011 ‘Consumer First Name co (Consumer Middle Name L | (Consumer Last Name He ‘Consumer Saluwation Consuner Address, Line 1 io [Consumer Address, Line? (Consumer Adiiress, Line > i ‘Consomer Address, Cit [Consumer Adress, State Code (Consumer Adress, Sate Name [Consumer Adress, Country Code ‘Consumer Aduiess, Country Name UNITED STATES ce (Consumer Address, ZIP Code ‘Extension ‘Consumer Work Phone, Country Code} [Consumer Work Phone, Area Code 606) ‘Consumer Work Phone, Number {Consumer Work Phone, Exteasion [Consumer Fax, County Code(Consumer Fax, Area Code (bio) ‘Consumer Fax. Number bo) (Cousumer Einail [Consumer Age range F ie [Consumer Military Station — f ‘Consumer Complaining Company/Ons - ‘Company Name ‘Online Business Systems Ie A I ON eR AT cl ‘Company Address, Line 2 tn [Company Adress, Line 3 f (Company Address, City [COLORADO SPRINGS (Company Address, State Code (CO ‘Company Adres, State Name Colorado | (Company Address, Country Code [USA - - (Company Address, Country Name UNITED STATE: (Company Address, ZIP Code ‘80918 (oom ‘Address, ZIP Code i Extension ‘Company Phone, Country Code | ‘(Company Phone, Number ‘Company Phone, Extension f Company Eoail f | few incomeathome.com {Company Rep Middle i {Company Rep Last Name ‘Dahl ‘Company Rep Salutation : {Company Rep Comments resident ‘Complaint Tato initial Contact Method F ‘Complaint fafo Inivial Contact Date > [Complaint info Inival Response Method ‘(Complaint info inital Response Date ‘Complaint Info Amount RequestedMethod | (Complaint fafo Amount Requested | Walue {Complaint info Amount Paid Method | (Compiaiat Taio Amount Paid Value ‘Complaint info Product Service Code (4006 (Complaint Info Product Service ‘Buviness Opportunities\Work-ACHomie [Description Plans {Complaint Info Law Violation Code ‘Complaint Info Law Violation r Des Go (Compiaint Info Statute Description | ‘(Complaint Info Topic Code f inint Info Topic Treply to initial radio add from reputable “station and radio host about income at home coma which turn to be Online Business |System which is really Herbalife multy level marketing entity, This fact was never ‘disclosed or stated until I pay $9.95 and reveive starter package that also never disclose or reveal who is reslly behind this “ineredible’ good to be ceuth opportunity. 1 Histen to all their cd.dve and written testimonial nota single mention of Herba “Lite concept. This is fraud Online Business Systems get ‘A’ rating for clearly and [intentionally misrepresenting wito they _really are, fake Gront window for infamous MLM Herta Life —- Additional Comments: This is total bogus and should be clearly disclosed upfront that this Online Business “System is nothing but milty level marketing olfered by Herbalife and client will be ask to buy their distribution $400 package and attend their training before and if you will ever make any money as they advertise. T [am very disappointed that BBB issue any “rating for mistepresented entity. How much did they pay to get this unjust rating (Compiaint inio CRA Dispute Flag (Complaint info CRA Dispute 45 Days | |Plag - FOIA only I | | | | | | l2 Data Source ‘Grganizaion io x (Em [Entered Date “ooR7i01F ic ft. Upsdated Date Ageney Contact (Enenat Agee (Cree ccs Date 9272011 ‘Consumer First Name co (Consumer Middle Name L | (Consumer Last Name He ‘Consumer Saluwation Consuner Address, Line 1 io [Consumer Address, Line? (Consumer Adiiress, Line > i ‘Consomer Address, Cit [Consumer Adress, State Code (Consumer Adress, Sate Name [Consumer Adress, Country Code ‘Consumer Aduiess, Country Name UNITED STATES ce (Consumer Address, ZIP Code ‘Extension ‘Consumer Home Phone, Country ‘Code Consumer Work Phone, Country Code} [Consumer Work Phone, Area Code 606) ‘Consumer Work Phone, Number {Consumer Work Phone, Exteasion [Consumer Fax, County Code[Coaster Eval ‘Consumer Age range F & (Consumer Military Station f ‘Consumer Complaining Company/Ony | ‘Company Name ‘Online Business Systems ‘Company Address, Line { [6946 N Academy Bivd #166 ‘Conmpany Address, Line 2 [Company Adress, Line 3 f ‘Company Address, City [COLORADO SPRINGS (Company Address, State Code (CO ‘Company Address, Stute Name (Colorado (Company Address, Country Code [USA - - (Company Address, Country Name UNITED STATE: (Company Address, ZIP Code ‘80918 (oom ‘Address, ZIP Code i Extension ‘Company Phone, Country Code | ‘(Company Phone, Number ‘Company Phone, Extension f Company Eoail f | few incomeathome.com {Company Rep Middle i {Company Rep Last Name ‘Dahl ‘Company Rep Salutation : {Company Rep Comments resident ‘Complaint Tato initial Contact Method F ‘Complaint fafo Inivial Contact Date > [Complaint info Inival Response Method ‘(Complaint info inital Response Date ‘Complaint Info Amount RequestedMethod (Complaint fafo Amount Requested | [Watue |[Compiaint info Amount Paid Method | (Complaint Ino Amount Paid Value $45.59 ‘Complaint info Product Service Code (4006 (Complaint Info Product Service ‘Buviness Opportunities\Work-ACHomie [Description Plans {Complaint Info Law Violation Code ‘Complaint Info Law Violation fr Des Go [Complaint Info State Description + ‘(Complaint Info Topic Code f ‘Com inint Info Topic [ T went to the website hoping to find several : ‘options for an online business and they said | they woukd get buck to me. What I got was a | packet with all these claisns and two eds. At | that time they asked fora payment of $9.99 | ‘for 30 day try. [played the eds and they | told me nothing, [called the number on the | | | | packet but had trouble catching up with her to get more info, During that time the tral period ended snd 1 was charged at ‘aciditional $35.00 and I hadn't even talked te ‘anyone yet, Well, here recently I finally reached her and guess what the great bbusiness opportunity was? Herbalife!!! Diet ‘aids & supplements. That was the great opportunity? It was all about recruiting more | suckers like me to pay money to a coach, | Create down, eet ore people | [recruit more peopfe and so on. Can you say | ipyramid scheme? sure you have the option | ‘to sell stuff but in her own words she made | ‘most of her money from her downline, | Ripoff. Oh, and to get started it cost $399.00 | to do stright, (originally contacted them | because T was strapped for money. started | { ‘Complaint Info Comments with income at home.com, ended with conllinebusiness systenis, Product Or. Service: [information on business — Additional |Consments: DesiredSettlementID: Refund$9.99 & $35,007 Complaint Ino CRA(Complaint info CRA Dispute 43 Days | [Flag - FOIA only IRecord 29 of 72 e Data Source ~~ Grganizaion ° (eu [Entered Date “osi2017 o _ Upsdated Date Ageney Contact (Enenat Agee (Cera de secs Date [osio11 ‘Consumer First Name co (Consumer Middle Name L | (Consumer Last Name He ‘Consumer Saluwation Consuner Address, Line 1 io [Consumer Address, Line? (Consumer Adiiress, Line > i ‘Consomer Address, Cit __ SAN ANTONIO | [Consumer Adress, State Code (Consumer Adress, Sate Name [Consumer Adress, Country Code ‘Consumer Aduiess, Country Name UNITED STATES ce (Consumer Address, ZIP Code ‘Extension ‘Consumer Home Phone, Country ‘Code Consumer Work Phone, Country Code! {Consumer Work Phone, Ares Code | ‘Consumer Work Phone, Number {Consumer Work Phone, Exteasion [Consumer Fax. Country Code[Coaster Eval ‘Consumer Age range F & (Consumer Military Station f ‘Consumer Complaining Company/Ony | ‘Company Name ‘Online Business Systems ‘Company Address, Line { [6946 N Academy Bivd #166 ‘Conmpany Address, Line 2 [Company Adress, Line 3 f ‘Company Address, City [COLORADO SPRINGS (Company Address, State Code (CO ‘Company Address, Stute Name (Colorado (Company Address, Country Code [USA - - (Company Address, Country Name UNITED STATE: (Company Address, ZIP Code ‘80918 (oom ‘Address, ZIP Code i Extension ‘Company Phone, Country Code | ‘(Company Phone, Number ‘Company Phone, Extension f Company Eoail f | few incomeathome.com {Company Rep Middle i {Company Rep Last Name ‘Dahl ‘Company Rep Salutation : {Company Rep Comments resident ‘Complaint Tato initial Contact Method F ‘Complaint fafo Inivial Contact Date > [Complaint info Inival Response Method ‘(Complaint info inital Response Date ‘Complaint Info Amount RequestedMethod ‘Complaint info Amount Requested, Walue {Complaint info Amount Paid Method | (Compiaiat Taio Amount Paid Value {Complaint Info Produ Service Code 4006 (Complaint Info Product Service ‘Buviness Opportunities\Work-ACHomie [Description Plans {Complaint Info Law Violation Code ‘Complaint Info Law Violation fr Des Go [Complaint Info State Description + ‘(Complaint Info Topic Code f (Com inint Info Topic Trecieved the decision package for Online “Business Systems and went over the information. {still was left wondering what ‘exactly this business was about. Then I was contacted by my coach’ who made it sound Hike a Tigi’ business opportunity. [then was asked to spend $400 on some business package. Afier being mislead into spending the money, I was then told what I would be ‘doing, selling Herbalife products, My account was charged $402 on October 12, 2011. Uhave tried comtacting the Online ‘Business System multiple times and leave ‘voicemail in which nobody has yet to ‘return my cafl, Fhave sent emails and made ‘mulkipie phone cails to my ‘coach’ and get ino response, [tokd him that I was net going any forther with this ‘scam’ business and 1 Dwill be sending the products back and want ‘my money back. After all of that, Iwas charged another $100 that was unauthorized. 4 do not know what this charge is for. They hhave my credit card information and 1 think they believe they can charge what the want to it, Lam dispeting the charges with my ‘bank right now. This ‘business’ has been a nnightnate. [have not been on the ‘business [website since Thave heen trying to get a refund and I am still getting random emails for the website. -~ Additional Comments: ‘would just like the $402 1 was scammed out [pF for the business package, phus the $100 (Complaint Tafo Comments| |for unknown charge. { would like people to “know shat kind of ‘seam’ this is! ‘Complaint info CRA Dispute Flag ‘Complaint Info CRA Dispute 45 Days | ‘Flag - FOIA only I2 Data Source ‘Grganizaion io x (Em Enero’ Dawe * Tiriaioi4 ic —_ Upsdated Date Ageney Contact (Enenat Agee (Cera de secs Date [inepo1t ‘Consumer First Name co (Consumer Middle Name L | (Consumer Last Name He ‘Consumer Saluwation Consuner Address, Line 1 io [Consumer Address, Line? (Consumer Adiiress, Line > (Consomer Address, City LAKEHILLS | [Consumer Adilress, State Code (Consumer Adress, Sate Name [Consumer Adress, Country Code ‘Consumer Aduiess, Country Name UNITED STATES ce (Consumer Address, ZIP Code ‘Extension ‘Consumer Work Phone, Country Code} [Consumer Work Phone, Area Code 606) ‘Consumer Work Phone, Number {Consumer Work Phone, Exteasion [Consumer Fax, County Code[Coaster Eval ‘Consumer Age range F & (Consumer Military Station f ‘Consumer Complaining Company/Ony | ‘Company Name ‘Online Business Systems ‘Company Address, Line { [6946 N Academy Bivd #166 ‘Conmpany Address, Line 2 [Company Adress, Line 3 f ‘Company Address, City [COLORADO SPRINGS (Company Address, State Code (CO ‘Company Address, Stute Name (Colorado (Company Address, Country Code [USA - - (Company Address, Country Name UNITED STATE: (Company Address, ZIP Code ‘80918 (oom ‘Address, ZIP Code i Extension ‘Company Phone, Country Code | ‘(Company Phone, Number ‘Company Phone, Extension f Company Eoail f | few incomeathome.com {Company Rep Middle i {Company Rep Last Name ‘Dahl ‘Company Rep Salutation : {Company Rep Comments resident ‘Complaint Tato initial Contact Method F ‘Complaint fafo Inivial Contact Date > [Complaint info Inival Response Method ‘(Complaint info inital Response Date ‘Complaint Info Amount Requested‘Method i (Crepe ne ReaageaetP Walue |Compiant info Amount Paid Method (Compiaiat Taio Amount Paid Value ‘Complaint info Product Service Code (4006 ‘Complaint info Product Service Business Opportunities\Work-ACHome [Description Plans {Complaint Info Law Violation Code ‘Complaint Info Law Violation r Des Go (Compiaint Info Statute Description | ‘(Complaint Info Topic Code f i 7 on pa | ‘total refunds, LOOpet. of the Herbalife shake ‘leads requested total refunds. Herbalife ‘would not refed $99.00 for the ‘Complaint info Comments Extravaganza ticket for Las Vegas that did i ‘not attend. -— Additional Comments spent | ‘more then $14,000. 1am requesting refunds | for the leads, since they requested reftmnds | for deci vacks and shakes!” (Compiaia info CRA {Compisini info CRA Dispute 45 Days [ Fle = FOIA only IRecord 31 of 72 e ‘Data Source DS (eu (Encred Dass * Taaisnott f pe Updated Date (07/26/2012, Agency Contact [External Agency Her ca Date H2ASA018 ‘Consumer First Name co (Consumer Middle Name L | (Consumer Last Name He ‘Consumer Saluwation Consuner Address, Line 1 io [Consumer Address, Line? (Consumer Adiiress, Line > CConsper Address, Cty HAMPTON | [Consumer Adilress, State Code (Consumer Adress, Sate Name [Consumer Adress, Country Code (Consumer Acres, ce (Consumer Address, ZIP Code ‘Extension ‘Consumer Work Phone, Country Code} [Consumer Work Phone, Area Code 606) ‘Consumer Work Phone, Number {Consumer Work Phone, Exteasion [Consumer Fax, County Code(Cousumer Fax. Area Code ‘Consumer Fax. Number [Coaster Eval ‘Consumer Age range F ig [Consumer Military Station i (Consumer Complaining Company/Ong - ‘Company Name [Online Business Systems ‘Company Address, Line { [220 Broad St i ‘Conmpany Address, Line 2 i (Company Address, Line 3 F ‘Company Address, City WASHINGTON [Company Address, State Code NY : ‘Company Address, State Name [New Jersey | ‘(Company Address, County Name UNITED STATES (Company Address, ZIP Code ‘Company Address, ZIP Code [ | [Extension I ‘Company Phene, Country Code L 1 [Company Phone, Area Code I “wwe myebsoffice.com [Company Rep First N {Company Rep Middle Name f Company Rep Last Name : | ‘Company Rep Salutation {Company Rep Comments ‘Complaint Tato initial Contact Method F ‘Complaint fafo Inivial Contact Date > [Complaint info Inival Response Method ‘(Complaint info inital Response Date ‘Complaint Info Amount RequestedMethod | (Complaint fafo Amount Requested | Walue {Complaint info Amount Paid Method | (Compiaiat Taio Amount Paid Value ‘Complaint info Product Service Code (4006 (Complaint Info Product Service ‘Buviness Opportunities\Work-ACHomie Plans ‘Description {Complaint Info Law Violation Code ‘Complaint Info Law Violation r Des Go (Compiaint Info Statute Description | ‘(Complaint Info Topic Code f inint Info Topic Tanswererd an ad for workathome .com Tpd “the 9.95 for the decision pakageand the $5309.00 dollars to Join. $100.00 for the ‘website, what the advertise is no cold calling bbut they don’ tell you is tha it cost an additional $500.00 to get the leads also £ asked my sponser Stephen Booth o get me registerd st Herbalife, He said they woud do it online 3 times he has refused me I can not isell the prodct becuse they dow't know I exist, also when you pay the $500.00.the “want you fo juemp to supervisior right awa ‘Complaint taf Comments for an additional $4(HX2.00 more if you vant ‘it seems that they don't want anything to do >with you. my web site bas bon up for three ‘weeks now and I still can not process an “order another $79.04 is due in a week for [my website, Account_Number: [01145174 |-= Additional Comments: ‘DesiredSettlementID: Other (requires ‘explanation want o be registered with ‘heshalite T want my next months website fee “waved and it would be nice to get some leads free of charge also I want anew coach, (Coniplaint info CRA Dispute Flag cai sions eben ‘Complaint info CRA Dispute 45 Days | ‘lag - FOIA only {Record 32 of 72 Panag tasseoanasannessanetaninasnnensanesaninas [06969 2 Data Source ‘Grganizaion io x (Em [Entered Date “ONAi9/2013 ic —_ Upsdated Date Ageney Contact (Enenat Agee (Cree ccs Date ‘pya7a012 ‘Consumer First Name co (Consumer Middle Name L | (Consumer Last Name He ‘Consumer Saluwation Consuner Address, Line 1 io [Consumer Address, Line? (Consumer Adiiress, Line > CConsomer Address, City [Consumer Adilress, State Code (Consumer Adress, Sate Name [Consumer Adress, Country Code ‘Consumer Aduiess, Country Name UNITED STATES ce (Consumer Address, ZIP Code ‘Extension ‘Consumer Home Phone, Country ‘Code Consumer Work Phone, Country Code! {Consumer Work Phone, Ares Code | ‘Consumer Work Phone, Number {Consumer Work Phone, Exteasion [Consumer Fax. Country Code[Coaster Eval ‘Consumer Age range F & (Consumer Military Station f ‘Consumer Complaining Company/Ony | ‘Company Name ‘Online Business Systems ‘Company Address, Line { [6946 N Academy Bivd #166 ‘Conmpany Address, Line 2 [Company Adress, Line 3 f ‘Company Address, City [COLORADO SPRINGS (Company Address, State Code (CO ‘Company Address, Stute Name (Colorado (Company Address, Country Code [USA - - (Company Address, Country Name UNITED STATE: (Company Address, ZIP Code ‘80918 (oom ‘Address, ZIP Code i Extension ‘Company Phone, Country Code | ‘(Company Phone, Number ‘Company Phone, Extension f Company Eoail f | few incomeathome.com {Company Rep Middle i {Company Rep Last Name ‘Dahl ‘Company Rep Salutation : {Company Rep Comments resident ‘Complaint Tato initial Contact Method F ‘Complaint fafo Inivial Contact Date > [Complaint info Inival Response Method ‘(Complaint info inital Response Date ‘Complaint Info Amount RequestedMethod | (Complaint fafo Amount Requested | Walue {Complaint info Amount Paid Method | (Compiaiat Taio Amount Paid Value ‘Complaint info Product Service Code (4006 (Complaint Info Product Service ‘Buviness Opportunities\Work-ACHomie [Description Plans {Complaint Info Law Violation Code ‘Complaint Info Law Violation r Des Go (Compiaint Info Statute Description | ‘(Complaint Info Topic Code f Com inint Info Topic 2011, Laccessed the Income at “Home website operated by Ontine Business Systems wo acquire an Herbalife _eistihutorship. I isted am A+ BBB rating - “which i actully did vot have at the time: “the product mannacturer Herbalife Corporation had that rating while OBS had only an A rating. The E-Home Business [Network that directly contacted and engaged “ie did not have a BBB accreditation stall. “found this information weeks after [Complaint Info Comments [becoming entangled with EHBN. Thi struck me as being disturbingly dishonest eventually dissolved all association with “Herbalife in November 2011 becanse of it Ail tree entities are involved inthis ‘deception though OBS 1s directly in charge of the website content. -- Additional Comments: These companies should cease this deceptive listing of BBB accreditation ‘whew the party that contacts the publie does ‘not have any. ‘(Complaint Info CRA Dispute Flag Gone tnint aie CRA Disnaus a3 Base [Complaint Info CRA Dispute 45 Days | [Flag - FOIA only |Record 33 of 72 easapioestousuasannensnnetaninasnnensanesaninas [sa07005 2 Data Source ‘Grganizaion io x (Em [Entered Date “ONAi9/2013 ic —_ Upsdated Date Ageney Contact (Enenat Agee (Cree ccs Date ‘pya7a012 ‘Consumer First Name co (Consumer Middle Name L | (Consumer Last Name He ‘Consumer Saluwation Consuner Address, Line 1 io [Consumer Address, Line? (Consumer Adiiress, Line > i ‘Consumer Addre: [EDMONDS | {Consumer Address, Sate Code WA (Pigeomes Ades, Gate eon Wun {Consumer Address, Country Code (USA i ‘Consumer Aduiess, Country Name UNITED STATES ia (Consumer Address, ZIP Code [Extension ‘Consumer Work Phone, Country Code} [Consumer Work Phone, Area Code 606) ‘Consumer Work Phone, Number {Consumer Work Phone, Exteasion [Consumer Fax, County Code[Coaster Eval ‘Consumer Age range F & (Consumer Military Station f ‘Consumer Complaining Company/Ony | ‘Company Name ‘Online Business Systems ‘Company Address, Line { [6946 N Academy Bivd #166 ‘Conmpany Address, Line 2 [Company Adress, Line 3 f ‘Company Address, City [COLORADO SPRINGS (Company Address, State Code (CO ‘Company Address, Stute Name (Colorado (Company Address, Country Code [USA - - (Company Address, Country Name UNITED STATE: (Company Address, ZIP Code ‘80918 (oom ‘Address, ZIP Code i Extension ‘Company Phone, Country Code | ‘(Company Phone, Number ‘Company Phone, Extension f Company Eoail f | few incomeathome.com {Company Rep Middle i {Company Rep Last Name ‘Dahl ‘Company Rep Salutation : {Company Rep Comments resident ‘Complaint Tato initial Contact Method F ‘Complaint fafo Inivial Contact Date > [Complaint info Inival Response Method ‘(Complaint info inital Response Date ‘Complaint Info Amount RequestedMethod | (Complaint fafo Amount Requested | Walue {Complaint info Amount Paid Method | (Compiaiat Taio Amount Paid Value ‘Complaint info Product Service Code (4006 (Complaint Info Product Service ‘Buviness Opportunities\Work-ACHomie [Description Plans {Complaint Info Law Violation Code ‘Complaint Info Law Violation r Des Go (Compiaint Info Statute Description | ‘(Complaint Info Topic Code f inint Info Topic T recently responded to Income at Hom “advertising to lear more about their ‘opporinily. Not being interested in “Herbalife or their malt-iovel marketing, declined co pursue it However ever since ‘thit time, Pve received dozens of other phone calls from different, unrelated companies pitching home business ‘opportunities, because (according to them) 1 “recently indicated an jaterest in home “income opportunities. did not knowingly \ “give Herbalife (or whatever entity itis that | ‘operates under ‘Income ai Home’) | permission fo sel or distribute my contact | (Complaint Info Comments Information, My phone now rings several times a day [rom companies pitching credit ‘card setvices products, online retail stores, tc. [ask each caller to remove my mame ‘and number from their fist, but the calls just keep coming. -- Additional Comments: Fd ike to see Herbalife/Income at Home calted ‘out for selling this information. This is, “really a despicable way to milk every last ‘dime out of a consumer contact ‘Complaint Tafo CRA Dispute Fla (Complaint Info CRA Dispute 45 Days , iPlag - FOIA only2 Data Source ‘Grganizaion io x (Em [Entered Date “TiASRO1F ic —_ Upsdated Date Ageney Contact (Enenat Agee (Cera de secs Date [pepo ‘Consumer First Name co (Consumer Middle Name L | (Consumer Last Name He ‘Consumer Saluwation Consuner Address, Line 1 io [Consumer Address, Line? (Consumer Adiiress, Line > i ‘Consomer Address, Cit [Consumer Adress, State Code (Consumer Adress, Sate Name [Consumer Adress, Country Code ‘Consumer Aduiess, Country Name UNITED STATES ce (Consumer Address, ZIP Code ‘Extension ‘Consumer Work Phone, Country Code} [Consumer Work Phone, Area Code 606) ‘Consumer Work Phone, Number {Consumer Work Phone, Exteasion [Consumer Fax, County Code[Coaster Eval ‘Consumer Age range F & (Consumer Military Station f ‘Consumer Complaining Company/Ony | ‘Company Name ‘Online Business Systems ‘Company Address, Line { [6946 N Academy Bivd #166 ‘Conmpany Address, Line 2 [Company Adress, Line 3 f ‘Company Address, City [COLORADO SPRINGS (Company Address, State Code (CO ‘Company Address, Stute Name (Colorado (Company Address, Country Code [USA - - (Company Address, Country Name UNITED STATE: (Company Address, ZIP Code ‘80918 (oom ‘Address, ZIP Code i Extension ‘Company Phone, Country Code | ‘(Company Phone, Number ‘Company Phone, Extension f Company Eoail f | few incomeathome.com {Company Rep Middle i {Company Rep Last Name ‘Dahl ‘Company Rep Salutation : {Company Rep Comments resident ‘Complaint Tato initial Contact Method F ‘Complaint fafo Inivial Contact Date > [Complaint info Inival Response Method ‘(Complaint info inital Response Date ‘Complaint Info Amount RequestedMethod | (Complaint fafo Amount Requested | Walue {Complaint info Amount Paid Method | (Compiaiat Taio Amount Paid Value ‘Complaint info Product Service Code (4006 (Complaint Info Product Service ‘Buviness Opportunities\Work-ACHomie [Description Plans {Complaint Info Law Violation Code ‘Complaint Info Law Violation r Des Go (Compiaint Info Statute Description | ‘(Complaint Info Topic Code f inint Info Topic Fy marketed ‘by Online Business Systems wasn't for me 1 cannot get a refund for upgrading from ‘Distributor to Supervisor. My initial request was made to my ‘Coach’ and she gave a phone numer to call which I did ‘within 30 days of my purchase. This nuember 1 called (866-866-4744) did not have my ID ‘number (101 167223) or my name on file} nave Emaiied Customer service several times and they keep referring me back to my Coach (Lori Gansen) She is also new at this, "Business’ and doesn't have nor can she get the proper information E need! to finalize this “nightmare. have the forms to return my products to Herbalife for a 90% refund [which intend to do shortly Please help. Thank you. --- Additional Comments: ‘DesiredSetilementID: Other (requires explanation)A complete and total refund for “upgrading to Supervisor. Desired Settlement: Refund’ Complaint Info Comments si ‘Coniplaint Info CRA Dispute Flag Gone tnint aie CRA Disnaus a3 Base [Complaint Info CRA Dispute 45 Days | [Flag - FOIA only |e (Baia Source a. Bs Ne En [Entered Date “T2AiR/2017 fo ya Upsdated Date Ageney Contact (Enenat Agee (Cera de secs Date [20872011 ‘Consumer First Name co (Consumer Middle Name L | (Consumer Last Name He ‘Consumer Saluwation Consuner Address, Line 1 io [Consumer Address, Line? (Consumer Adiiress, Line > Consomer Address, City THE COLONY | [Consumer Adilress, State Code (Consumer Adress, Sate Name [Consumer Adress, Country Code ‘Consumer Aduiess, Country Name UNITED STATES ce (Consumer Address, ZIP Code ‘Extension ‘Consumer Home Phone, Country ‘Code Consumer Work Phone, Country Code! {Consumer Work Phone, Ares Code | ‘Consumer Work Phone, Number {Consumer Work Phone, Exteasion [Consumer Fax. Country Code[Coaster Eval ‘Consumer Age range F & (Consumer Military Station f ‘Consumer Complaining Company/Ony | ‘Company Name ‘Online Business Systems ‘Company Address, Line { [6946 N Academy Bivd #166 ‘Conmpany Address, Line 2 [Company Adress, Line 3 f ‘Company Address, City [COLORADO SPRINGS (Company Address, State Code (CO ‘Company Address, Stute Name (Colorado (Company Address, Country Code [USA - - (Company Address, Country Name UNITED STATE: (Company Address, ZIP Code ‘80918 (oom ‘Address, ZIP Code i Extension ‘Company Phone, Country Code | ‘(Company Phone, Number ‘Company Phone, Extension f Company Eoail f | few incomeathome.com {Company Rep Middle i {Company Rep Last Name ‘Dahl ‘Company Rep Salutation : {Company Rep Comments resident ‘Complaint Tato initial Contact Method F ‘Complaint fafo Inivial Contact Date > [Complaint info Inival Response Method ‘(Complaint info inital Response Date ‘Complaint Info Amount RequestedMethod err canintase contac tntnannicinsct [Complaint info Amount Requested | [Watue |[Compiaint info Amount Paid Method | (Compiaiat Taio Amount Paid Value {Complaint Info Produ Service Code 4006 (Complaint Info Product Service ‘Buviness Opportunities\Work-ACHomie [Description Plans {Complaint Info Law Violation Code ‘Complaint Info Law Violation fr Des Go [Complaint Info State Description + ‘(Complaint Info Topic Code f inint Info Topic ription Back on October 11th [received the "Decision Package’ Lordered and contacted ‘my coach after reviewing the contents included. I was very motivated and convinced that I was going to engage in a “business venture that peomised me “guaranteed! results. According to what my coaches coach (Mrs, Lucy Keogh) told me: “uf Linvested a couple of thousand dollars (82,337.07 to be exact) on an order of “Herbalife products t would become « “ Supervisor’ which would then grant me a 50% discount on future orders, So [agreed since it made sense to me af the moment and “she herself arranged the order for me and charged the amount mentioned above using ‘her merchant account, She also indicated that I would achieve that ‘Supervisor “qualification as of Nov. Ist. Today is Dec. {uh and Herbalife has NO knowledge whut ‘so ever of me placing an order that would qualify me as a Supervisor. After several “attempts to try to gota refund and return the products (which I did not receive diteetly “from Herbalife) this person has only blained everyone ftom Hesbalife saying that hey “have been slow in processing my status and _my immediate couch or sponser for not “submitting the comect paperwork and bas ‘Complaint Info Comments failed to respond to my request of a retund | ‘and return of the products. That's only the | “first issue. Online Business Systems sold me(Complaint Info CRA Dispute 45 Days |a set of teads' for $500.00 that according to ‘Mrs. Keogh should have been an investment in advertising that would recycle itsell ‘month to month, The first problem is that for that to happen every lead would have to sign ‘up and do the same thing I did. And second lall the ‘leads’ I received none were quality Jeads in other words their contact info was ‘bogus and the few that i could contact all denied having requested 2ny information. So that was another $500.00 down the drain. ‘The lack of communication is awful they [say one thing and it really turns out to be another. Very Very Very BAD business lethics. Very disappointed. —- Additional |Comments: Fwant a fall Refund for the amount of $2,337.07 I paid in products that ‘were supposed to make me a supervisor Thus refund would be from Lucy Keogh. refund from Online Business Systems for ‘$500.00 T paid for leads that were NO |GOOD.And a refund for the amount of {$100.00 I paid for a for a ‘setup fee’ when L ‘opened my OBS account which T already canceled. Afterall they have a '100% money back Guarantee’ sticker on the site when you ‘sign up.e Data Source ‘Grganizaion io NO (Em [Entered Date “(Oi/72013 o _ (Uptaed Due Ageney Contact [Extemal Agency (Cree ccs Date IATA ‘Consumer First Name co (Consumer Middle Name L | (Consumer Last Name He ‘Consumer Saluwation Consuner Address, Line 1 io (Consumer Address, Line2 ‘(Consumer Address, Line 3 r {Consumer Adties, State Code {Consumer Adress, Suie Name [Now Caroling {Consumer Address, Country Code (USA i ‘Consumer Aduiess, Country Name UNITED STATES ce (Consumer Address, ZIP Code [Extension ‘Consumer Home Phone, Country ‘Code Consumer Work Phone, Country Code! {Consumer Work Phone, Ares Code | ‘Consumer Work Phone, Number {Consumer Work Phone, Exteasion [Consumer Fax. Country Code[Coaster Eval ‘Consumer Age range F & (Consumer Military Station f ‘Consumer Complaining Company/Ony | ‘Company Name ‘Online Business Systems ‘Company Address, Line { [6946 N Academy Bivd #166 ‘Conmpany Address, Line 2 [Company Adress, Line 3 f ‘Company Address, City [COLORADO SPRINGS (Company Address, State Code (CO ‘Company Address, Stute Name (Colorado (Company Address, Country Code [USA - - (Company Address, Country Name UNITED STATE: (Company Address, ZIP Code ‘80918 (oom ‘Address, ZIP Code i Extension ‘Company Phone, Country Code | ‘(Company Phone, Number ‘Company Phone, Extension f Company Eoail f | few incomeathome.com {Company Rep Middle i {Company Rep Last Name ‘Dahl ‘Company Rep Salutation : {Company Rep Comments resident ‘Complaint Tato initial Contact Method F ‘Complaint fafo Inivial Contact Date > [Complaint info Inival Response Method ‘(Complaint info inital Response Date ‘Complaint Info Amount RequestedMethod [Complaint info Amount Requested | [Watue |[Compiaint info Amount Paid Method | (Complaint ino Amount Paid Value ‘Complaint Tafy Product Service Code 4006 (Complaint Info Product Service ‘Buviness Opportunities\Work-ACHomie [Description Plans {Complaint Info Law Violation Code ‘Complaint Info Law Violation fr Des Go [Complaint Info State Description + ‘(Complaint Info Topic Code f inint Info Topic aims there is no money ‘risk and all money is 100% risk free, That is completly not true, no matter what you do, ‘you will always be out the $10 ‘hippingfhandling that costs this company ‘ess than $2 to ship. Seeand problem is this business is claiming people are actually eaming between $500-$5000 a month. 1 clicked on a small link at the bottom of the page and it gave me the first honest |information this company has claimed. 75% [of people waste hundreds of dollars and will not make any extra income only lose money (this isa fact on their char). Only 25% of people will reach $16 a week fora short ‘period of time, but requized to spend ‘hundreds (also another fact on the chart given below) so this group will also be out ‘of their money, Bottom line ~if you invest in this BBB A+ scam of a company. you will end up wasting your time, money and lend up with nothing. I wish they would tell customers when they order this $50 ‘insttuction packet, that only supervisors ean any extra income, so unless they have fhundreds of extsa doltars to gamble, they will be in more debe and no extra |income.BBB has this company at ‘with over $90 complaints just this past yeur ‘and over 300 in just 3 short years, Please Jower this companies rating or drop them alt ogether, because they are a SCAM! Please | | | | |(Complaint Info Comments ‘ead:THE STATEMENT OF AVERAGE GROSS COMPENSATION OF US. ‘SUPERVISORS - 2010Herbalife offets its Distributors an opportunity to achieve a lifetime of better health through its, scientifically advanced weight management and nutrition products. A Distributor earns profits by buying Herbalife products at ‘wholesale and reselling them at retail?" MORE AND MORE MONEY [OUT OF MY POCKET (RISK FREE HUH). Ifthe Distributor wants to increase ihis or her involvement in the business and enjoy the possibility of higher levels of income, he of slie may sponsor others into the business and develop an organization. [WE WANT MORE AND MORE OF ‘YOUR MONEY OR YOU PROBABLY WON'T BREAK EVEN**#25% of [Distributors reach the rank of Supervisor and above CLeader’, qualifying them for ‘additional compensation which is paid by Herbalife based upon the sales production of those they have sponsored directly and indirectly. ARE YOU READY FOR THESE HORRIBLE FIGURES THAT 'M SURE YOU HAVE NEVER SEEN OR YOU WOULDN'T BE PUTTING YOUR NAME BEHIND THIS SCAMMING, CORRUPT COMPANY??? Average Eamings (USD pPresidem'sTean 0.2% 0.6% $ |486.985 “LESS THAN Millionaire ‘Team 0.7% 8% § 95.484 “LESS THAN 1%:*GET 2.5% 6.7% § 21.343 LESS [THAN 36*** World Team 2.9% 7.8% § 3,688 LESS THAN 3%**4Supervisor [BILGE 83.1% $ 812 MONLY 31%*°If you fare in the 31% group then you are making around S16 week extra money after spending hundreds more than that, so you [ill always be mn the hole and never come cout on top. The other 69% of people have lost $300-$600 of their hand earned money and will continue to lose mote of opt out and take their loses. Have you seen these facts? Jf so, how do you condone this company’s behavior? SCAM SCAM SCAM SCAM is, ‘what Tam going to post all over the internet ‘about this companies site Please delete them ‘or take their A+ down to a F- PLEASE!! Don't allow anymore poor people to get roped inte this scam because your name is‘behind it and they have put that the Better Business Bureau backs them 100%. Yikes! --- Additional Comments: Please take down. ‘your website and quit scamming people out lof their hard earned money. Or, please dliselose ALL OF THE INFORMATION, [about what they are buying into. Tell them they will bave to sefl some herbal product that no one has ever heart! of or cares t0 bbuy. Tell them there is less than 10% chance they will EVER get all of the money they hhave put into the company. Disclose all the facts and risks on your page, after you click (on a tiny word on the very bottom of your webpage that takes you off your page to an adobe document. STOP SCAMMING | PEOPLE OUT OF $10 and change your | ‘postal and handling’ charges fro [Complaint Taio CRA Dispute Flag (Complaint info CRA Dispute 45 Days | [Flag - FOLA onlyRecord 37 of 72 : pases paastuvuasannnnsanetaninasanensanesaninas [39215825 2 Data Source ‘Grganizaion io x (Em [Entered Date “OW 7/2013 ic —_ Upsdated Date Ageney Contact (Enenat Agee (Cree ccs Date IATA ‘Consumer First Name co (Consumer Middle Name L | (Consumer Last Name He ‘Consumer Saluwation Consuner Address, Line 1 io [Consumer Address, Line? (Consumer Adiiress, Line > ‘Consumer Address, City [BOILING SPRINGS | [Consumer Adress, Sale Code SCS [Pigeores Adtvess Sate eon Boedl Geslias {Consumer Address, Country Code (USA i ‘Consumer Aduiess, Country Name UNITED STATES ia (Consumer Address, ZIP Code [Extension ‘Consumer Home Phone, Country ‘Code Consumer Work Phone, Country Code} [Consumer Work Phone, Area Code 606) ‘Consumer Work Phone, Number {Consumer Work Phone, Exteasion [Consumer Fax, County Code[Coaster Eval ‘Consumer Age range F & (Consumer Military Station f ‘Consumer Complaining Company/Ony | ‘Company Name ‘Online Business Systems ‘Company Address, Line { [6946 N Academy Bivd #166 ‘Conmpany Address, Line 2 [Company Adress, Line 3 f ‘Company Address, City [COLORADO SPRINGS (Company Address, State Code (CO ‘Company Address, Stute Name (Colorado (Company Address, Country Code [USA - - (Company Address, Country Name UNITED STATE: (Company Address, ZIP Code ‘80918 (oom ‘Address, ZIP Code i Extension ‘Company Phone, Country Code | ‘(Company Phone, Number ‘Company Phone, Extension f Company Eoail f | few incomeathome.com {Company Rep Middle i {Company Rep Last Name ‘Dahl ‘Company Rep Salutation : {Company Rep Comments resident ‘Complaint Tato initial Contact Method F ‘Complaint fafo Inivial Contact Date > [Complaint info Inival Response Method ‘(Complaint info inital Response Date ‘Complaint Info Amount RequestedMethod [Complaint info Amount Requested | [Watue |[Compiaint info Amount Paid Method | (Complaint ino Amount Paid Value ‘Complaint Tafy Product Service Code 4006 (Complaint Info Product Service ‘Buviness Opportunities\Work-ACHomie [Description Plans {Complaint Info Law Violation Code ‘Complaint Info Law Violation fr Des Go [Complaint Info State Description + ‘(Complaint Info Topic Code f inint Info Topic riprion Theard an ad on the radio for an ‘online business’. went to the web site and was given very little rea information. They “make you pay t0 get a packet in the mail that is SUPPOSED to tell you all about it |The cost was $9.95 and was charged to my credit card. The packet STILL did not tell sme what kind of business itis. { had to call “someone who Was my ‘mentor.’ Whea 1 called hitn initially he STILL would not disclose any information, He said I had to iget called AGAIN. 1 set up a time and be asked ine a few more questions about myself then played a recording (the same guy on the |idco?) and FINALLY hie fet itout.wits HERBALIFE, I do not wish to sell Herbalife [ESPECIALLY after I found out the HUGE [start up costs associated with the company. 8399 for the ‘online business package’. $79 per month fora web page, $50 fora _merebant account, and so on...s0 Tasked the rman T spoke with how do I return the packet? He said just pat it back in the ‘envelope, tape it up and take it to the UPS store, and they would not charge me to send it back, I did as be instructed and they DID charge me! $9.12 te send that worthless “information hack to them, fF did not send it back, they would charge me an additional $39.95, So, now Lam out $19.07 and all of my time spent trying to find out the “information just to find out that the company | | | ‘Compiaint Info Comments(Complaint Info CRA Dispute Flag Flag - FOIA only is Herbalife. I want my $19.07 refunded. bback to me,They should not be allowed to dupe people like that! 1am unemployed and did not need to give them my money for NOTHING! Shameful business practices! ‘Shame on them for hoo-dooing people out lof their HARD earned money. No wonder they are a multi BILLION(?) dollar company ..they RAPE theie salespeople and unsuspecting patrons!!!!! Makes me SICK! Additional Comments: I want my $9.95 tefuunded back to me as well as the $9.12 that | HAD to spend to send the packet back Grand total want refunded: $19.07e (Baa Somes DS (Em [Entered Date “(oii/2013 ic __BBBC Upsdated Date ox/0472012. Ageney Contact [Extemal Agency (Complain Date (OBL ‘Transaction Dae L. ‘Consumer First Name ‘col ‘Consumer Middle Namie cee ‘Consumer Salutation ‘Consomer Address, Line | ii [Consumer Address, Line? ‘Consumer Aduless, Line 3 i (Consumer Address, Ciy RANCHO SANTA FEE ' {Consumer Addies, State Code a (Consumer Adress, Sate Name {Consumer Address, Country Code ‘Consumer Aduiess, Country Name UNITED STATESI ce (Consumer Address, ZIP Code, [Extension I ‘Consumer Home Phone, Country iy | ‘Code I ‘Consumer Work Phone, Couniry Code {Consumer Work Phone, Ares Code _t ‘Consumer Work Phone, Number {Consumer Work Phone, Exteasion [Consumer Fax, County Code(Consumer Fax. Area Code (Consumer Fax. Number iw (Cousumer Einail [Consumer Age range W ie [Consumer Military Station — W (Consumer Complaining CompanyfOng ‘Company Name ‘Online Business Systems ‘Company Address, Line { [6946 N Academy Bivd #166 ‘Conmpany Address, Line 2 [Company Adress, Line 3 f ‘Company Address, City [COLORADO SPRINGS (Company Address, State Code (CO ‘Company Adres, State Name Colorado | (Company Address, Country Code [USA - - (Company Address, Country Name UNITED STATE: (Company Address, ZIP Code ‘80918 (oom ‘Address, ZIP Code i Extension ‘Company Phone, Country Code | ‘(Company Phone, Number ‘Company Phone, Extension f Company Eoail f | few incomeathome.com {Company Rep Middle i {Company Rep Last Name ‘Dahl ‘Company Rep Salutation : {Company Rep Comments resident ‘Complaint Tato initial Contact Method F ‘Complaint fafo Inivial Contact Date > [Complaint info Inival Response Method ‘(Complaint info inital Response Date ‘Complaint Info Amount RequestedMethod | (Complaint fafo Amount Requested | Walue {Complaint info Amount Paid Method | (Compiaiat Taio Amount Paid Value ‘Complaint info Product Service Code (4006 (Complaint Info Product Service ‘Buviness Opportunities\Work-ACHomie [Description Plans {Complaint Info Law Violation Code ‘Complaint Info Law Violation r Des Go (Compiaint Info Statute Description | ‘(Complaint Info Topic Code f inint Info Topic Tondered a promo packet on Tine |589.95 shipping and handling, Packet was fpent 12/19/11 and card was charged ‘2A7I. Due to Xmas holidays, [received packet on 12/27/11 and spoke to Mykets |Simmons on 1/2/12, The next day, I seat ‘anentail advising her that I was not interested because their advertising diet not ‘mention thefact that this was a marketing atm of Herbalife selling weight control products. Advised her not to charge my card ‘Complaint Info Comments agreement gives you 15 days to decide) and asked fora return address. This, and subsequent phorte messages and emails were |ignored, though she continued to send me ‘mass emails regarding the fabulous opportunity at ontinebusinesssystems. Ail ishe had to do was tell me that my card bad already been charged and that a credit would bbe issued. This business seems like a seam, ‘where distributors make money off packet sales. — Additional Comments: credit on | my credit card of $39.95" ‘Comipisint info CRA Dispute F Complaint Info CRA Dispute 45 Days [Flag - FOIA only2 Data Source ‘Grganizaion io x (Em [Entered Date “0W/i3/2013 ic —_ Upsdated Date Ageney Contact (Enenat Agee (Cree ccs Date bina ‘Consumer First Name ‘oH ‘Consumer Middle Namie Consumer Last Name eoion, ‘Consumer Salutation ‘Consomer Address, Line | co [Consumer Address, Line? =~ ‘Consumer Aduless, Line 3 i Consumer Address, City LISTOWEL ' {Consumer Addies, State Code a {Consumer Adress, Suis Name [Gnurio. Canada {Consumer Address, Country Code. ‘Consumer Adkiess, Countty Name CANADAT ce (Consumer Address, ZIP Code, [Extension I ‘Consumer Work Phone, Country Code [Consumer Work Phone, Area Code b(6)I Consumer Work Phone, Number (6 (Consumer Work Phone, Extension [Consumer Fax. Country Code We(Consumer Fax. Area Code (Consumer Fax. Number iw (Cousumer Einail [Consumer Age range W ie [Consumer Military Station — W (Consumer Complaining CompanyfOng ‘Company Name ‘Online Business Systems ‘Company Address, Line { [6946 N Academy Bivd #166 ‘Conmpany Address, Line 2 [Company Adress, Line 3 f ‘Company Address, City [COLORADO SPRINGS (Company Address, State Code (CO ‘Company Adres, State Name Colorado | (Company Address, Country Code [USA - - (Company Address, Country Name UNITED STATE: (Company Address, ZIP Code ‘80918 (oom ‘Address, ZIP Code i Extension ‘Company Phone, Country Code | ‘(Company Phone, Number ‘Company Phone, Extension f Company Eoail f | few incomeathome.com {Company Rep Middle i {Company Rep Last Name ‘Dahl ‘Company Rep Salutation : {Company Rep Comments resident ‘Complaint Tato initial Contact Method F ‘Complaint fafo Inivial Contact Date > [Complaint info Inival Response Method ‘(Complaint info inital Response Date ‘Complaint Info Amount RequestedMethod | (Complaint fafo Amount Requested | Walue {Complaint info Amount Paid Method | (Compiaiat Taio Amount Paid Value ‘Complaint info Product Service Code (4006 (Complaint Info Product Service ‘Buviness Opportunities\Work-ACHomie [Description Plans {Complaint Info Law Violation Code ‘Complaint Info Law Violation r Des Go (Compiaint Info Statute Description | ‘(Complaint Info Topic Code f Com inint Info Topic “to sign up. It costs to do so, but it you dont like it, you have to send there product back and this costs in total $20.00 plus forthe shipping both ways, Since shipping from IMheir side fs about $5.00 this is a racket, a scheme. I have heard about Herbalife since my early 20, and I have never even considered this company. If had known “tight from the beginning, I would never have consideted it. This company shoutd refun |AUL the money and pay for ALL the shipping if they refuse to even pat what their company is about. -- Additional Comments: |Full shipping refund, from them and back e the cali a kit ‘Complaint Info Comments [Compiaint nfo CRA Dispute Flag ‘(Complaint Info CRA Dispute 43 B: Flag - FOLA onlye (Baia Source a. Bs Ne ‘en (Encred Dass * oaisno13 & es Updated Date Agency Contact ica ‘Agency eo Date (02/1 5/2012 ‘Consumer First Name. eat ‘Consumer Middle Namie cee ‘Consumer Salutation ‘Consomer Address, Line | ii [Consumer Address, Line? ‘Consumer Aduless, Line 3 i ‘Consomer Address, Ci {Consumer Addies, State Code (Consumer Adress, Sate Name {Consumer Address, Country Code (Consumer Acres, ce (Consumer Address, ZIP Code, [Extension I ‘Consumer Home Phone, Country iy | ‘Code I ‘Consumer Work Phone, Couniry Code [Consumer Work Phone, Area Code b(6)I Consumer Work Phone, Number (6 (Consumer Work Phone, Extension [Consumer Fax. Country Code We(Consumer Fax. Area Code (Consumer Fax. Number iw (Cousumer Einail [Consumer Age range W ie [Consumer Military Station — W (Consumer Complaining CompanyfOng ‘Company Name ‘Online Business Systems ‘Company Address, Line { [6946 N Academy Bivd #166 ‘Conmpany Address, Line 2 [Company Adress, Line 3 f ‘Company Address, City [COLORADO SPRINGS (Company Address, State Code (CO ‘Company Adres, State Name Colorado | (Company Address, Country Code [USA - - (Company Address, Country Name UNITED STATE: (Company Address, ZIP Code ‘80918 (oom ‘Address, ZIP Code i Extension ‘Company Phone, Country Code | ‘(Company Phone, Number ‘Company Phone, Extension f Company Eoail f | few incomeathome.com {Company Rep Middle i {Company Rep Last Name ‘Dahl ‘Company Rep Salutation : {Company Rep Comments resident ‘Complaint Tato initial Contact Method F ‘Complaint fafo Inivial Contact Date > [Complaint info Inival Response Method ‘(Complaint info inital Response Date ‘Complaint Info Amount RequestedMethod (Complaint fafo Amount Requested | Walue {Complaint info Amount Paid Method | (Compiaiat Taio Amount Paid Value ‘Complaint info Product Service Code (4006 (Complaint Info Product Service ‘Buviness Opportunities\Work-ACHomie [Description Plans {Complaint Info Law Violation Code ‘Complaint Info Law Violation fr Des Go [Complaint Info State Description + ‘(Complaint Info Topic Code f inint Info Topic Tin August, 2011 Twas searching for an online part-time home business opportunity and, based on the widespread radio advertising for the site, requested information on the opportunity at |seww.incomeathome com, What the site promised was a timkey onfine home business, great income potential (always bith the careful legal disclaimer, resalts not typical for the constant stream of testimonials in each succeeding video), ne |Moor-to-door sales, uo sales experience, ete, ‘ad nauseum, What I got instead was three ‘months of ineveasing expenses not previously disclosed when L originally ‘signed up at the Supervisor level, time away “from my family and regular job on ‘weekends and during the week, three boxes ‘of unsellable products, no support or encouragement at all from my upline “manager, and the final realization by the fst ‘week of December that I could not begin to ‘afford the exorbitant fees necessary to pay for the paid sales leads needed to make the ‘ontline business function, AURat point 1 lsanceled my membership and shut down the ‘business, having to pay all the third-party “cancelation fees tit previously disclosed, which now are harassing me and my amily. The website ‘woww.incomeathome.com is simply the ‘online gateway to the multi-level marketingL ‘Complaint Info Comments (MLM) pioneer and health products giant, Herbalife (HL). After requesting more {nformation, and paying a fee for the ‘overight shipment of the sales DVD. 1 bbecame what I later learned was a Paid Pack online sales lead. the aiost valuable AND ‘MOST EXPENSIVE sales lead of all the ‘potential Ieads in the HL online system. 1 gota series of telephone interviews by the person who would later be my upline “atiager. being directed each time toa different website al of which constantly _pressured the prospect, ME, to enier the HL ‘matketing system at the Supervisor level, “where the maximum income-prodacing methods are available, Lower levels, beginning with Distributor, are available for prospects to enter the marketing systein ‘much more cheaply, but are studiously passed over in the sales presentations where entry at the Supervisor level is always. ‘emphasized. Why? Because the traditional ‘method to obtain the Supervisor membership level is to pay $4,000.00 by credit eard upfront on the final call which iy conference call with your Future managers higher level manager. An altemate method is to recruit 2 other prospects, which will pay the Supervisor fees, bringing you in as theit ‘manager. Ive been in MLM organizations before, and this is how MLMs make their money; not by selling products, done at the ower levels of the organization, but by recraiting Supervisors who will pay high “uplront fees for the privilege of making sites income, bonnses. and residual income faster. Recruiting and creating your own sales ‘group, not retail Sules is the fastest method to reach the upper MEM income levels.ARter {had paid my Supervisor fee, which cost me all of my remaining 401k loun balance, pay bonuses, and added significantly to our family creditcard balance, {had to focus intensely (since I was determined to put all hhad into this business to make it succeed) on several levels of online training. This included having to participate in evening or ‘morning conlerence calls three timies per ‘week, which required us to go out and but special 3-way eall-capable telephone and [install an expensive landtine, which we had avoided previously because of the expense‘Because of my work schedule, I had to take several days off to participate in morning conference calls just te keep up with training, What I also quickly began to lexpenence during the first two levels of training was that I was being led through “sleps to set. up the online business, These steps involved contracting with third-party vendors who charged significant setup and \first-month fees for their services. I was ishreadly stretched to the limit financially, and ‘none of these fees had been disclosed io me iptior to signing up as a Supervisor, By ‘Complaint Info CRA Dispute Flag (Commplait Info CRA Dispute 45 Days | {Flag - FOIA only |Record 41 of 72 e [Data Soaree ” nee ; ° (eu [Entered Date (03/92/2013 o i Upsdated Date Ageney Contact (Enenat Agee (Cree ccs Date oro ‘Consumer First Name co (Consumer Middle Name L | (Consumer Last Name He ‘Consumer Saluwation Consuner Address, Line 1 io [Consumer Address, Line? (Consumer Adiiress, Line > i ‘Consomer Address, Cit [Consumer Adress, State Code (Consumer Adress, Sate Name [Consumer Adress, Country Code ‘Consumer Aduiess, Country Name UNITED STATES ce (Consumer Address, ZIP Code ‘Extension ‘Consumer Home Phone, Country ‘Code Consumer Work Phone, Country Code! {Consumer Work Phone, Ares Code | ‘Consumer Work Phone, Number {Consumer Work Phone, Exteasion [Consumer Fax. Country Code[Coaster Eval ‘Consumer Age range F & (Consumer Military Station f ‘Consumer Complaining Company/Ony | ‘Company Name ‘Online Business Systems ‘Company Address, Line { [6946 N Academy Bivd #166 ‘Conmpany Address, Line 2 [Company Adress, Line 3 f ‘Company Address, City [COLORADO SPRINGS (Company Address, State Code (CO ‘Company Address, Stute Name (Colorado (Company Address, Country Code [USA - - (Company Address, Country Name UNITED STATE: (Company Address, ZIP Code ‘80918 (oom ‘Address, ZIP Code i Extension ‘Company Phone, Country Code | ‘(Company Phone, Number ‘Company Phone, Extension f Company Eoail f | few incomeathome.com {Company Rep Middle i {Company Rep Last Name ‘Dahl ‘Company Rep Salutation : {Company Rep Comments resident ‘Complaint Tato initial Contact Method F ‘Complaint fafo Inivial Contact Date > [Complaint info Inival Response Method ‘(Complaint info inital Response Date ‘Complaint Info Amount RequestedMethod ‘Complaint info Amount Requested, Walue {Complaint info Amount Paid Method | (Compiaiat Taio Amount Paid Value {Complaint Info Produ Service Code 4006 (Complaint Info Product Service ‘Buviness Opportunities\Work-ACHomie [Description Plans {Complaint Info Law Violation Code ‘Complaint Info Law Violation fr Des Go [Complaint Info State Description + ‘(Complaint Info Topic Code f (Com inint Info Topic Description ‘Nowhere in the intial description or any of “the pages and links you are able to access is Herbalife mentioned. 1 only references ‘online work and several of the comments ‘mention online posting. Only after paying “the non-refunable shipping charges can you learn (after clicking several Finks) that you can only make money if you sale, buy and/or resale Herbalife products anc! that the [majority of people only make an average of ‘$800 per year — nowhere near the $500 \Maily they claim yo can make. You also dow Jearn until after you've paid that your 14-day free trial’ begins today, but they have 7Lhours to ship your kit, after which you ‘must review the materials and DVDs and "return the Kit, all within 14 days, or your credit card will be charged 534.95 for the kit. This is extremely misleading advertising. [have absolutely no desire to ‘Complaint Info Comments ‘buy and/or sell Herbalife products, Fwas looking for work that Tcan do online to car ‘money since I was recently laid off and have ino Income to devote to buying products that A don't want or need. Ido not want their kit after learning what it's really all about, but there is no contact inforraation for the [company on their website. On the BBB ‘website, there isa tolhfree number fisted, fbut you are only able to leave your name, number & email address and ‘someone will ical you within 72 hours.’ do not want my| Joccount charged a non-refundable shipping charge of $9.95 for this erap. Period. | ‘Additional Comments: IF my aecount is | charged $9.95 AFTER I have left explicit | instructions on ther toll-free number that 1 ‘do NOT want the kit, I want my account | “reimbursed for these charges. Felso want | assurance that no other charge will EVER be : ( ‘Complaint fofo CRA Dispute 45 Days | [Flag - FOIA onlyRecord 42 of 72 Reterence Number 30349129 (07850037024795, f Data Source Ds (Em [Entered Date (7012 v fbonc Upsdated Date 02162013 Ageney Contact [External Agency (Complaint Date (272012 ‘Consumer First Name a) ‘Consumer Middle Name (Consumer Last Name bio) ‘Consumer Saluwation | Consuner Address, Line 1 do, (Consumer Address, Line 2 ‘(Consumer Address, Line 3 Ci ret Addre: ity SANTA CRUZ [Consumer Adiress, Sale Code (CA {Consumer Ades, Suic Name ~~ (California (Consumer Address, Country Code {USA | {Consumer Adress, Counry Name [UNITED STATES (Consumer Address, ZIP Code ‘Extension ‘Consumer Home Phone, Country ‘Code {Consumer Work Phone, Extension f(Consumer Fax. Country Code (Consumer Fax. Area Code ‘(Consumer Celi Phone, Country Cade ‘Cousumer Email fe = (Consumer Military Status ‘Consumer Military Station ‘Consumer Complaining [Company/Ore (Company Name (Company Address, Line ‘Company Address Line 2 ‘(Company Address, Line 3 [Company Address, City [Company Address, Stare Code co (COLORADO SPRINGS | {Company Adress, Suic Name Colorado {Company Address, Country Code [USA ‘Company Address, ZIP Code | [Extension (Company Phone, Number 14850 | [Company Phone, Exieasion (Company Email te po ‘(Complaint info Inidial Contact Date ‘Comipltint Info nial Response ‘Method[Complaint info inti Response Date ‘Complaint Info Amount Requested — [Method (Complaint Info Amount Requested [Eomplaratnfe Amin Paid Vain (Complaint Info Product Service Code ‘Complaint Info Product Service [Peseription ‘Complaint Info Law Violation Code (Complaint Info Law Violation [Description ‘(Complaint Info Stamne Code ‘(Complaint Info Statute Description | inint Info Topic Code ‘Complaint Taio Amount Paid Method { {$49.90 2 14006 acca cnaana ‘Business Opportunitiess Work-AL-Home Pans: ‘This company offered a ‘work from home* type of offer, but wouldn't give any information about what the product was unless I provided « refundabio $9.95 ipayment that was charged to my credit care, "The company then send me an information ipacket which contained a DVD, which didn't iwork, and an audio CD. The audio CD ‘contained nothing but testimonials about hhow much money 1 would make, but still no information about what the product was, or ‘who the actuat company was behind it. After imuch more research I finally discovered that ithe product was Herbalife... a pyrantid ischeme. 1 returned the materials to the address they were sent from. as instructed. 1 mailed them certified mail. Rather than refunding my 9.95, tke company charged me ‘ait additional $39.95, Although the materials ‘came from this addkess-Online Business, ‘Systers203 East 35th Aveoue Suite [BBellevue, NE 68005The charge on my ‘credit card appeared as "ELIZABETH & LAWRENCE MESA AZ D’ Their email address is Eandl @theoalinebusiness.corn - ibat they refuse to respond to my email imessages Order_Number: (2476501461 BRAFEK ~- Additional ‘Comments: DesiredScitlement{D: Refund |want a refund tor both of the charges that jwere made to my credit card. One for 9.952 Data Source ‘Grganizaion io x (Em [Entered Date (08/28/2013 ic —_ Upsdated Date Ageney Contact (Enenat Agee (Cree ccs Date 9928/2012 ‘Consumer First Name co (Consumer Middle Name L | (Consumer Last Name He ‘Consumer Saluwation Consuner Address, Line 1 io [Consumer Address, Line? (Consumer Adiiress, Line > i ‘Consomer Address, Cit [Consumer Adress, State Code (Consumer Adress, Sate Name [Consumer Adress, Country Code ‘Consumer Aduiess, Country Name UNITED STATES ce (Consumer Address, ZIP Code ‘Extension ‘Consumer Home Phone, Country ‘Code Consumer Work Phone, Country Code! {Consumer Work Phone, Ares Code | ‘Consumer Work Phone, Number {Consumer Work Phone, Exteasion [Consumer Fax. Country Code(Consumer Fax. Area Code ‘Consumer Fax. Number (Consumer Celi Phone, Area Code (Consumer Celi Phi er (Cousumer Einail [Consumer Age range F ie [Consumer Military Station ‘Consumer Complaining Company/Ons - ‘Company Name ‘(Online Business Systems [Company Address, Line E23 17thCreswiew ‘Company Address, Line 2 Ce (Company Address, Line 3 I ‘Company Address, City [HUTCHINSON (Company Address, State Code (KS. / ‘Company Address, State Name [Kansas | ‘Company Address, Country Code (USA. - - ‘(Company Address, Country Name UNITED STATES (Company Address, ZIP Code (67502 (oom ‘Address, ZIP Code | | Exieasion L ‘Company Phone, Country Code | [Company Phone, Area Code I [Company Website [Company Rep First N ‘Company Rep Middle S F Company Rep Last Name : | [Company RepSaluation {Company Rep Comments : ‘Complaint Tato Inival Contact Method ‘Compiaiat fafo Initial Contact Date > [Complaint info Inival Response Method [Complaint nfo Initial Response Daie ‘Complaint Info Amount Requested‘Method Walue {Complaint info Amount Paid Method | (Counpiaint fio Amount Paid Value $3000 {Complaint info Produs Service Code 4006 (Complaint Info Product Service ‘Buviness Opportunities\Work-ACHomie [Description Plans {Complaint Info Law Violation Code ‘Complaint Info Law Violation fr Des Go [Complaint Info State Description + ‘(Complaint Info Topic Code f inint Info Topic riprion Jn late January 2012 [ responded to an |income-at-home radio ad which turned out to be for onfine-businss-systems. During the application process | agreed to the option of [purchasing a box of herbalife products for $399.99 Ereceived the box Febmary 3.2012 ‘When J opened and read that L would get started by selling herbalife products to my friends and relatives | decided that this wss Inot something I wanted to do, Lealled my ‘coach’, John Ball the same day and told him 1 didn't wish to continue, asked him if ‘could receive a refund if I returned the box of product. He said he could refund $300.00 oly. not the postage amd that he could not refund the money until he had resold what I “retumed to a new applicant, Lagreed and returned the box the very same day 1 [Complaint Info Comments lreceived it (February 3).L asked! what | reasonable lag time would be and he replied | “about a month’, On March 14,2012 1 | lemailed Me. Ball and said Lexpected a | ‘refund of $300.00 within a week or I would | fle 2 complaint with the bbb. He emailed ‘back that I had to wait until he resold it and that he also had to work my ‘online ‘business, This makes no sense as Thad not yet received complete training and certainly ‘did not have am online business established, ‘cis now March 28 and I am stilt waiting for ‘2 $300.00 ctedit to my credit card. Of course |iCis his word against mine but rest assured,if Mr. Ball does not honor his word, I will ‘Miscourage anyone from responding to this ‘company's ad in the future, — Additional Comments: Lam seeking $300.00 refand to (Co [Complaint fafo CRA Dispute 45 Days [ |Flag - FOTA onlye (Baia Source a. Bs Ne En [Entered Date “(o2/iR/2013 fo jae Upsdated Date Ageney Contact (Enenat Agee (Cree ccs Date ‘onsr2012 ‘Consumer First Name co (Consumer Middle Name L | (Consumer Last Name He ‘Consumer Saluwation Consuner Address, Line 1 io [Consumer Address, Line? (Consumer Adiiress, Line > i ‘Consomer Address, Cit ARCADIA | [Consumer Adress, State Code (Consumer Adress, Sate Name [Consumer Adress, Country Code ‘Consumer Aduiess, Country Name UNITED STATES ce (Consumer Address, ZIP Code ‘Extension ‘Consumer Work Phone, Country Code} [Consumer Work Phone, Area Code 606) ‘Consumer Work Phone, Number {Consumer Work Phone, Exteasion [Consumer Fax, County Code[Coaster Eval ‘Consumer Age range F & (Consumer Military Station f ‘Consumer Complaining Company/Ony | ‘Company Name ‘Online Business Systems ‘Company Address, Line { [6946 N Academy Bivd #166 ‘Conmpany Address, Line 2 [Company Adress, Line 3 f ‘Company Address, City [COLORADO SPRINGS (Company Address, State Code (CO ‘Company Address, Stute Name (Colorado (Company Address, Country Code [USA - - (Company Address, Country Name UNITED STATE: (Company Address, ZIP Code ‘80918 (oom ‘Address, ZIP Code i Extension ‘Company Phone, Country Code | ‘(Company Phone, Number ‘Company Phone, Extension f Company Eoail f | few incomeathome.com {Company Rep Middle i {Company Rep Last Name ‘Dahl ‘Company Rep Salutation : {Company Rep Comments resident ‘Complaint Tato initial Contact Method F ‘Complaint fafo Inivial Contact Date > [Complaint info Inival Response Method ‘(Complaint info inital Response Date ‘Complaint Info Amount RequestedMethod | (Complaint fafo Amount Requested | Walue {Complaint info Amount Paid Method | (Compiaiat Taio Amount Paid Value ‘Complaint info Product Service Code (4006 (Complaint Info Product Service ‘Buviness Opportunities\Work-ACHomie [Description Plans {Complaint Info Law Violation Code ‘Complaint Info Law Violation r Des Go (Compiaint Info Statute Description | ‘(Complaint Info Topic Code f Com inint Info Topic | |model. When Twas told that I would be | ‘selling Herbalife, [felt very uncomfortable | _and alter further investigation on the | process, I opted to cancel, Ftd this to my | ‘coach, but she never called me back. When | swe had our first coaching session, she | completely distegarded the fact that I was. not the appropriate match to this business [Complaint Info Comments “venture since I could not endorse the | product. They were rude and would not | listen to me. They ony wanted their money i ‘and kept talking about the product. They | never called back again to complete the | “coaching process, 1 um not able to get the | coach to return my calls, nor does she return | “my email messages. -- Additional | ‘Comments: I would like 10 be refunded my | “payment of $399.56 as soon as passibl [Complaint info CRA Dispute Flag (Complaint info CRA Dispute 45 Daj [Flag - FOIA only(Baa Source bo ‘en (Encred Dass UU Updated Date Agency Contact ‘Consumer First Name (Consumer Middle Name (Goosumer bast Name ‘Consumer Salutation | ‘Consumer Address, Line 1 [Consumer Address, Line 2 owane Ades ips Consumer Addres ‘it [Consumer Adress, State Code Pogson Ades, Sate ioe {Consumer Adress, County Cod [Consumer Adiress: County Name. (Consumer Address, ZIP Code ‘Extension ‘Consumer Home Phone, Country ‘Code [Consumer Work Phone, Extension ca miansoo0Tm97 f (External Agency (2162012 ine) ib(6) (bo) (bo) SANTA CRUZ (Calton USA | [UNITED staTES —(Consumer Fax. Country Code ‘Consumer Cell Phone, Number ‘Consumer Email ig (Consumer Military Status ‘Consumer Military Station | ‘Consumer Complaining [Company/Ore (Company Name [Company Address, Line 2 ‘(Company Address, Line 3 [Company Address, City (Company Address, State Name ‘Company Address, Country Code [Company Adress, Country Name _| ‘Company Address, ZIP Code ‘Company Address, ZIP Code [Extension (Company Phone, Number [Company Phone, Exieasion (Company Email (Com {Company Rep Middle Name {Company Rep Last Name | ‘Company Rep Saluration ‘Company Rep Comments ‘Complaint ethod ‘(Complaint info Inidial Contact Date | {Compiaint Info Initial Response | ‘Method[Complaint info inti Response Date ‘Complaint Info Amount Requested — [Method ‘(Complain Info Amount Requested ‘Value {Complaint Tafy Amount Paid Value (Complaint Info Product Service Code (Complaint Info Product Service [Description (Complaint Info Law Violation Code | |CompiaintTnfo Lave Violation |Description ‘(Complaint Info Stamne Code ‘(Complaint Info Starmte Description | {Com iit Info Topic Code [Complaint Info Topic Dese (Complaint lafo Comments {$49.90 318 1 {Schaar ‘Complaint Taio Amount Paid Method { ‘This company offered a ‘work from home type of offer, but wouldn't give any jinformation about what the product was unless I provided a refundable $9.95 jpayment that was charged to my credit card. "The company then send me an information ipacket which contained a DVD, which didn't iwork, and an audio CD. The audio CD ‘contained nothing but testimonials about hhow much money 1 would make, but still no information about what the product was, or ‘who the actuat company was behind it. After imuch more research I finally discovered that ithe product was Herbalife... a pyrantid ischeme. 1 returned the materials to the address they were sent from. as instructed. 1 mailed them certified mail. Rather than refunding my 9.95, tke company charged me ‘ait additional $39.95, Although the materials ‘came from this addkess-Online Business, ‘Systers203 East 35th Aveoue Suite [BBellevue, NE 68005The charge on my ‘credit card appeared as "ELIZABETH & LAWRENCE MESA AZ D' Their email address is Eandl @theoalinebusiness.corn - ibat they refuse to respond to my email imessages Order_Number: (2476501461 BRAFEK ~- Additional ‘Comments: DesiredScitlement{D: Refund |want a refund tor both of the charges that jwere made to my credit card. One for 9.95e (Baia Source a. Bs Ne (eu Entered Date "(08212013 fo poe Upsdated Date Ageney Contact (Enenat Agee (Cree ccs Date oa212012 ‘Consumer First Name co (Consumer Middle Name L | (Consumer Last Name He ‘Consumer Saluwation Consuner Address, Line 1 io [Consumer Address, Line? (Consumer Adiiress, Line > CConspmer Address, Cy METHUEN | [Consumer Adilress, State Code (Consumer Adikess, Sic Name [Masochuscis [Consumer Address, Country Code USA | ‘Consumer Aduiess, Country Name UNITED STATES ce (Consumer Address, ZIP Code ‘Extension ‘Consumer Home Phone, Country ‘Code Consumer Work Phone, Country Code! {Consumer Work Phone, Ares Code | ‘Consumer Work Phone, Number {Consumer Work Phone, Exteasion [Consumer Fax. Country Code[Coaster Eval ‘Consumer Age range F & (Consumer Military Station f ‘Consumer Complaining Company/Ony | ‘Company Name ‘Online Business Systems ‘Company Address, Line { [6946 N Academy Bivd #166 ‘Conmpany Address, Line 2 [Company Adress, Line 3 f ‘Company Address, City [COLORADO SPRINGS (Company Address, State Code (CO ‘Company Address, Stute Name (Colorado (Company Address, Country Code [USA - - (Company Address, Country Name UNITED STATE: (Company Address, ZIP Code ‘80918 (oom ‘Address, ZIP Code i Extension ‘Company Phone, Country Code | ‘(Company Phone, Number ‘Company Phone, Extension f Company Eoail f | few incomeathome.com {Company Rep Middle i {Company Rep Last Name ‘Dahl ‘Company Rep Salutation : {Company Rep Comments resident ‘Complaint Tato initial Contact Method F ‘Complaint fafo Inivial Contact Date > [Complaint info Inival Response Method ‘(Complaint info inital Response Date ‘Complaint Info Amount Requested‘Meo (Complaint fafo Amount Requested | Walue |Compiant info Amount Paid Method (Compiaiat Taio Amount Paid Value ‘Complaint Tafy Product Service Code 4006 (Complaint Info Product Service [Business Opportunities\Work-ACHome [Description Plans {Complaint Info Law Violation Code ‘Complaint Info Law Violation T Des Go (Compiaint Info Statute Description | ‘(Complaint Info Topic Code f ‘Complaint Info Topic sted the Online Business Systems Decision Package with the promise of a ‘money back guarantee if I decided the [program wes not for me. After finding out thatthe program was to sell Herbalife [products f sent the program back (return receipt signed for package mmber 8000 (0940 0002 3733 0685 USPS) well within the “US day time period. Grissel Matos tried to contact me several times by e-mail trying to ‘Coniplaint Info Comments, ipush the sale. When I responded back saying ‘Thad retumed the package all communication ceased. I've isied 10 contact this person by e-mail still with no response. “They refuse to acknowledge my attempts at ‘contact and refuse to credit my credit card “the $9.95 shipping costs promised in their “advertisment, -- Additional Comments: I “want the company to honor the promise in their advertisement and eredit back my credit cand the $9.95 they charged me for [Fup FOU onyRecord 47 of 72 Reterence Number 36901536, 2 (Baa Somes bi Ex Enero’ Dawe ic Updated Date Agency Contact Extemal Agenc} (Complaint Dawe 6/08/2011 Fransaction Dae ‘Consumer First Name 6. ‘Consumer Middle Namie Consumer Last Name ra) ——————— ‘Consumer Salutation ‘Consomer Address, Line | co (Consumer Address, Line ‘Consumer Aduless, Line 3 f ‘Consomer Address, Ci {Consumer Adties, State Code (Consumer Adikess, Sai Name eanesce {Consumer Address, Country Code “USA i ‘(Consumer Address, Country Name “UNITED STATES [Consomer % (Consumer Address, ZIP Code ‘Extension (Consumer Home Phone, Country ‘Code [Consumer Work Phone, Extension‘Consumer Fax. Area Code [Consumer Fax, Number ‘(Consumer Celi Phone, Count (Code ‘Consumer Cell Phone, Area Code (Consumer Geil Phone, Namber (Consumer Exail [Cisniar Age rong ‘Consume Miltary Sains ‘Consumer ‘Military Station (Consumer Complaining [CompanyOrg ‘Company Name ‘Company Address. Line T cearanetes oer ees tl . Company Address, City (COLORADO SPRINGS - (Company Phone, Area Code a {Company Phone, Number t ? {Company Email ‘company Website Contact| ‘Complaint Info Initial Response[Method [Complaint info Initial Response (Pate ‘Complaint info Amount Requested Method he ————__—___—! (Complaint info Amount Requested Nalue ‘Compiaint Info Amount [Method ( fo Paid Compaiot tao Product Service ICode ‘(Complaint Info Product Service ‘Description (Compiaint info Law Violation Code > |(Compisiat info Law Violation peo sins ‘(Complaint Info Statute Code [Complaint info Statute Description {Complain ia ie {Complain info Topic Description “Business Opportunitics\Work-At-Home Plans i purchased a business package from Mr ‘MeMamns on 5/19/1} for $399 with a 30-day return policy, By following this system. Mr ‘McManus claimed I could avoid the pitfalls that some beginning marketers face and go right to making a good income with Herbalife, When T received my kit a couple of cays later, Mr MeManus called immediately to review the ‘contents, He instructed me to start taking the supplements right away (which f did) so 1 ‘could recommend them, In my opinion. this ‘was scam #1, Mr MeManus also instracted me to check my phone messages on my obs office, When I did this, I was immediately charged | ‘$100. Mr MeManus said it would be ‘more than worth the cost. In my opinion, this was | | | | | | | (Complaint {nfo Comments scam #2. Within 24 hours, I realized OBS i | ‘confipually asks you to parchase more | information and more produets in order to | ‘veally’ make money with Herbalife, I retuned. | ‘my package on 5/23/11 and was credited only | $260.65. [contacted Me MeManus twiee with | to respose, Feontacted Online Business | ‘Systems in Colorado with no resolution either | ~~ Additional Connments: 238,35 (S138,35 isthe remainder of $399 and $100 for the OBS oflice site that [logged on to one time at the direction of Mr MeManus).{ will not aecept Jess. I suspect this is a way they make money af you elect to return the business package (charging for an open bottle of supplements sand logging in to the obs offic ‘Complaint Info CRA Dispute Flag [Complaint Info CRA Dispute 45 | [Days Flag - FOLA only2 Data Source ‘Grganizaion io x (Em [Entered Date ~osi2/2013 ic ft. Upsdated Date Ageney Contact (Enenat Agee (Cree ccs Date ‘psi0772012 ‘Consumer First Name co (Consumer Middle Name L | (Consumer Last Name He ‘Consumer Saluwation Consuner Address, Line 1 io [Consumer Address, Line? (Consumer Adiiress, Line > Consper Address, City LITTLETON | [Consumer Adilress, State Code (Consumer Adress, Sate Name [Consumer Adress, Country Code (Consumer Acres, ce (Consumer Address, ZIP Code ‘Extension ‘Consumer Work Phone, Country Code} [Consumer Work Phone, Area Code 606) ‘Consumer Work Phone, Number {Consumer Work Phone, Exteasion [Consumer Fax, County Code(Consumer Fax. Area Code ‘Consumer Fax. Number (Consumer Celi Phone, Area Code (Consumer Celi Phi er (Cousumer Einail [Consumer Age range F ie [Consumer Military Station ‘Consumer Complaining Company/Ons - ‘Company Name ‘(Online Business Systems [Company Address, Line E23 17thCreswiew ‘Company Address, Line 2 Ce (Company Address, Line 3 I ‘Company Address, City [HUTCHINSON (Company Address, State Code (KS. / ‘Company Address, State Name [Kansas | ‘Company Address, Country Code (USA. - - ‘(Company Address, Country Name UNITED STATES (Company Address, ZIP Code (67502 (oom ‘Address, ZIP Code | | Exieasion L ‘Company Phone, Country Code | [Company Phone, Area Code I [Company Website [Company Rep First N ‘Company Rep Middle S F Company Rep Last Name : | [Company RepSaluation {Company Rep Comments : ‘Complaint Tato Inival Contact Method ‘Compiaiat fafo Initial Contact Date > [Complaint info Inival Response Method [Complaint nfo Initial Response Daie ‘Complaint Info Amount Requested[Method ‘Complaint info Amount Requested, Walue {Complaint info Amount Paid Method | ‘Complaint Info Amount Paid Value $9.95 {Complaint info Produ Service Code 4006 (Complaint Info Product Service ‘Buviness Opportunities\Work-ACHomie [Description Plans {Complaint Info Law Violation Code ‘Complaint Info Law Violation fr Des Go [Complaint Info State Description + ‘(Complaint Info Topic Code f inint Info Topic Twas secking a company to assist me in establishing my own online business. Thave my own products and needed to create an ‘online avenue for sales opportunity. After speaking with a rep that would not disclose the fact that Online Business Systems i jt ‘an Herbalife distributer, Uhad to view their sales propaganda for 34 minutes and gi them a Credit Card nomber first. Then had a '30 minute phone cali with a rep who was trying to quality me to work with them, ‘That rep. again did not disclose chat this was ‘an Herbalife distribater, 1 made it clear that 1 ‘was looking to establish my own web page for my own sales. I was put in contact with 1a business coach who was going (o assist me “in establishing the online business, This Couch would not disclose the Herbalife garbage either. [had fo again listen to-a prerecorded sales pitch. At that point “finally learned they are Hesbalife. T {mediately told them had no interest in [Complaint Info Comments [Herbalife sales. 1 was told it was too late. ‘They had already shipped me their sales package and I was charged for the shipping. ‘They are also threatening to charge me ‘$39.95 for their sales package if not retmed lin a specific way in a specific amount of time, I will be charged to return the package as well snid I didn't want it and still Lam charged to receive it.I want my money back “nos, This was clearly bait and switch and 1 st | | |Jam disgusted. --- Additional Comments: I do ‘not want to pay for shipping for a product L “made clear {did not want. I will try to be hhere to refuse delivery of their sales package, but if I miss it and the package is left by FedEx anyway, Twill be charged to ‘ship it hack. I should not have to pay to return something I dida’t wantin the first ‘place, They should be requesting the pick up _by Feallx themselves so Lam not charged “They need to do this within their own 34 day limitation so Fam not charged the ($39.95 as well ‘Complaint Info CRA Dispute Flag (Commplait Info CRA Dispute 45 Days | {Flag - FOIA only |Record 49 of 72 Reference 9 Fee Iris (Created Date {04/26/2012 Cavite Neon Source (Originator: ‘Reference _107140300079279 Nurabe (Conc Type (Complaint pe Source b: Entered By ‘Entered D: [Updated By [Updated Date | ean External Agency {Compa eae bw 26/2012 FTransuction | Date Consumer Fir Name (Or (Consumer [ies Line foo) 1 (Consumer ‘Address, Line |bi6) | 2 Consumer | ‘Address, Line 3 ‘Consumer Address, City ‘Consumer Address, FL 'Staie Code RLANDO.(Consumer ‘Address, [Plorida, [State Name (Consomer Ada (Country Code (Consumer ‘Address, Country iName (Consumer [~ ‘Address, ZAP ‘bi6) Code (Consumer UNITED STATES ‘Extension ‘Consumer ‘Home Phone, ‘Country Code (Consumer — ier Phone. |bi6) | Consumer Home Phone, /b(6) Number [Consumer ‘Work Phone, ‘Country Code (Consumer fork Phone, {b(6) | Atea Code [Consumer ‘Work Phone, /h(6) Number ‘Consumer [ ‘Work Phone, Extension je ao Fax, Country [Code | ‘Consumer Fax, Arca Code ae Fax, Number Consumer:‘cen Phone, [Coun Cole - - - (Consumer (Celi Phone, ‘Area Cole chee (Cell Phone, | Number ‘Consumer Email ho ee ae Age range [Consumer Military ‘Station ‘Consumer ‘Complaining | (Company/Org [Company in [Online Business Systems y ‘Company | Address, Line B ‘Company. ‘Address, City (Company Address, Staie Code ‘Company ao | ‘State Name | {Company iAddress, (Country Code ‘Company‘Aaaiess, Country Name [Company Address, Z1P Cove ‘Company ‘Address, ZIP Code [Extension ‘Company Phone, {Counny Code ‘Company Phone, Arex ‘Code ‘Company Phone, ‘Number (Company Phone, | tension ‘Company Website ‘Company Rep| ist Name ‘Company Rep| |Middle Name [Company Rep) ‘Last Name (Company Rep ‘Salutation ‘Company Rep) ‘Comments {info initia Contact | ‘Method [Complaint ‘nfo lnital (Contact Date ‘Complaint fnHoot Response ‘Method [Complaint Info Ital Response. Date ‘Complaint Info Amount Requested Method (Complaint nfo Amount Requested Value [Complaint Info Amount Paid Method iron Info Amount ‘Paid Vah Complaint Info Product [0318 | Service Code Conn isint | Info Product Service Description. [Complaint Info Law Violation ‘Descriptio te Info Statute Code ‘Complaint | ‘nfo Stature ‘Description Complain [| leer D Code ‘ComplaintInfo Topic ‘Description ‘Complaint Info ited email from - Tanya Davis at I received an wn company as Online Business Systems. The unsubscribe link is irs 1 addvess is Online Business Systems, 2413 Bast XE 6800. Clicking on the link gives me iups:H/www.theonlinebusiness.comfhhpage.php2p=revisit&revisit=2240 which also /ouronline @ theantinebusinesstink.com. The email elsims BBB Accredited, They list the ‘ates BBB accredited and also states an A+ BEB rated business since 2003, All of these Sth Ave. Suite B, Bellevue, | i [Comments [BBB statements have links which I was alraid to use, Atte bottom of this page they list | | 1a 2012 Copyright hy Centurian Media Group. None of these names show any BBB. croton shen Scing BBB. Thc apeu oe etbaliesam wih many | | Inegaive comments on the web. ~- Additional Comments: DesiredSettlementID: No | | Settlement requested - forThe BBB should cither verify their aceredition or fist them | | negatively and tequest they stop these BBB listings.t followed up because of these | Il listings. {plan to report this scam tothe domaine listed nthe headers‘Thanks' {Complaint | nfo CRA. | {Dispute Flag | (Complaint | fo CRA | [Dispute 45 | ‘Days Flag - | [FOIA onlye (Baia Source a. Bs Ne En [Entered Date (04/29/2013 fo pease Upsdated Date Ageney Contact (Enenat Agee (Cree ccs Date ‘oan0n2012 ‘Consumer First Name co (Consumer Middle Name L | (Consumer Last Name He ‘Consumer Saluwation Consuner Address, Line 1 io [Consumer Address, Line? (Consumer Adiiress, Line > i ‘Consomer Address, Cit [Consumer Adress, State Code (Consumer Adress, Sate Name [Consumer Adress, Country Code ‘Consumer Aduiess, Country Name UNITED STATES ce (Consumer Address, ZIP Code ‘Extension ‘Consumer Home Phone, Country ‘Code Consumer Work Phone, Country Code! {Consumer Work Phone, Ares Code | ‘Consumer Work Phone, Number {Consumer Work Phone, Exteasion [Consumer Fax. Country Code[Coaster Eval ‘Consumer Age range F & (Consumer Military Station f ‘Consumer Complaining Company/Ony | ‘Company Name ‘Online Business Systems ‘Company Address, Line { [6946 N Academy Bivd #166 ‘Conmpany Address, Line 2 [Company Adress, Line 3 f ‘Company Address, City [COLORADO SPRINGS (Company Address, State Code (CO ‘Company Address, Stute Name (Colorado (Company Address, Country Code [USA - - (Company Address, Country Name UNITED STATE: (Company Address, ZIP Code ‘80918 (oom ‘Address, ZIP Code i Extension ‘Company Phone, Country Code | ‘(Company Phone, Number ‘Company Phone, Extension f Company Eoail f | few incomeathome.com {Company Rep Middle i {Company Rep Last Name ‘Dahl ‘Company Rep Salutation : {Company Rep Comments resident ‘Complaint Tato initial Contact Method F ‘Complaint fafo Inivial Contact Date > [Complaint info Inival Response Method ‘(Complaint info inital Response Date ‘Complaint Info Amount Requested‘Method Walue {Complaint info Amount Paid Method | (Counpiaint fio Amount Paid Value $3000 {Complaint info Produs Service Code 4006 (Complaint Info Product Service ‘Buviness Opportunities\Work-ACHomie [Description Plans {Complaint Info Law Violation Code ‘Complaint Info Law Violation fr Des Go [Complaint Info State Description + ‘(Complaint Info Topic Code f inint Info Topic riprion Jn late January 2012 [ responded to an |income-at-home radio ad which turned out to be for onfine-businss-systems. During the application process | agreed to the option of [purchasing a box of herbalife products for $399.99 Ereceived the box Febmary 3.2012 ‘When J opened and read that L would get started by selling herbalife products to my friends and relatives | decided that this wss Inot something I wanted to do, Lealled my ‘coach’, John Ball the same day and told him 1 didn't wish to continue, asked him if ‘could receive a refund if I returned the box of product. He said he could refund $300.00 oly. not the postage amd that he could not refund the money until he had resold what I “retumed to a new applicant, Lagreed and returned the box the very same day 1 [Complaint Info Comments lreceived it (February 3).L asked! what | reasonable lag time would be and he replied | “about a month’, On March 14,2012 1 | lemailed Me. Ball and said Lexpected a | ‘refund of $300.00 within a week or I would | fle 2 complaint with the bbb. He emailed ‘back that I had to wait until he resold it and that he also had to work my ‘online ‘business, This makes no sense as Thad not yet received complete training and certainly ‘did not have am online business established, ‘cis now March 28 and I am stilt waiting for ‘2 $300.00 ctedit to my credit card. Of course |iCis his word against mine but rest assured,if Mr. Ball does not honor his word, I will ‘Miscourage anyone from responding to this ‘company's ad in the future, — Additional Comments: Lam seeking $300.00 refand to (Co [Complaint fafo CRA Dispute 45 Days [ |Flag - FOTA onlyRecord 51 of 72 Reference 9 Become fr (Created Date (SOIOT (Comptsin Pe 6: RARSeR RACER RRO (Originator: Reference _107850037025633 Nurabe (Conc Type [Complaint pe Source e [breed By [Entered Date | [BBBCOCO-USER ‘Updated By [Updated Date | ean funtemal Agency (Conpiaat > Dawe losou2012 FTransaction | Date ‘Consumer rte bo {Consumer [er Line foo) 1 (Consumer ‘Address, Line R / (Consumer ‘Address, Line 3 ‘Consumer Address, City’ ‘Consumer Address, PL {Staie Code RLANDO.[Consumer ‘Address, [Florida [State Name ‘Consomer ‘Akl {Country Code (Consumer ‘Address, ‘Country ‘Name (Consumer ‘Address, Z1P (Code ‘Consumer ‘Extension ‘Consumer ‘Home Phone, ‘Country Code (Consumer — ier Phone. |bi6) | Consumer Home Phone, /b(6) Number [Consumer ‘Work Phone, ‘Country Code (Consumer fork Phone, {b(6) | Atea Code [Consumer ‘Work Phone, /h(6) Number ‘Consumer [ ‘Work Phone, Extension je ao Fax, Country [Code | ‘Consumer Fax, Arca Code ae Fax, Number Consumer:‘cen Phone, [Counny Code : : : Consoner (Celi Phone ‘Area Colle {Consumer (Cell Phone, | 'Namber ‘Consumer Email ho ee ae Age range (Consumer Military Status ‘Consumer Military Station ‘Consumer Complaining | |CompanyiOrg [Company in [Online Business Systems 045 N Academy Blvd #166 Company Adres (Company |Address, City ‘Company Address, (CO State Code (Company T eS (Colorado | LORADO SPRINGS pAddiess, USA. (Country Code. ‘Company‘Address, Country Name [Company Address, Z1P [80918 (Cole ‘Company ‘Address, ZIP (Code [Extension ‘Company Phone, {Counny Code ‘Company Phone, Arex ‘Code ‘Company Phone, ‘Number (Conipany ‘Phone, | tension ‘Company Email [UNITED STATES ‘Company [Website [Company Rep} [inst Name ‘Company Rep |Middne Neme | [Company Rep, ‘Last Name [Company Rep| ‘Salutation [Company Rep] Comments fn \wwww.incomeathome.com [Shawn [Dan [President {info initia Contact | ‘Method [Complaint ‘nfo lnital (Contact Date ‘ComplaintHoot Response |Method [Complaint Info Inia Response Date ‘Complaint Info Amount ‘Requested ‘Method ‘Complaint nfo Amount, Requested Value [Complaint Info Amount Paid Method iron Info Amount ‘Paid Vah Complaint Info Product 4006 | Service Code Conn init | Info Product Service Description. [Business Opportunities\Work-At-Home Plans [Complaint Info Law Violation [Desert te Info Statute Code ‘Complaint | Info Stare ‘Description {Complaint | | Info Topic Code ‘ComplaintInfo Topic ‘Description ‘Complaint Info ited email from - Tanya Davis at I received an wn company as Online Business Systems. The unsubscribe link is irs 1 addvess is Online Business Systems, 2413 Bast XE 6800. Clicking on the link gives me iups:H/www.theonlinebusiness.comfhhpage.php2p=revisit&revisit=2240 which also /ouronline @ theantinebusinesstink.com. The email elsims BBB Accredited, They list the ‘ates BBB accredited and also states an A+ BEB rated business since 2003, All of these Sth Ave. Suite B, Bellevue, | i [Comments [BBB statements have links which I was alraid to use, Atte bottom of this page they list | | 1a 2012 Copyright hy Centurian Media Group. None of these names show any BBB. croton shen Scing BBB. Thc apeu oe etbaliesam wih many | | Inegaive comments on the web. ~- Additional Comments: DesiredSettlementID: No | | Settlement requested - forThe BBB should cither verify their aceredition or fist them | | negatively and tequest they stop these BBB listings.t followed up because of these | Il listings. {plan to report this scam tothe domaine listed nthe headers‘Thanks' {Complaint | nfo CRA. | {Dispute Flag | (Complaint | fo CRA | [Dispute 45 | ‘Days Flag - | [FOIA onlyRecord 32 of 72 pasaesoesettpuasannensanetaninasnanensanesaninas [s07173 2 Data Source ‘Grganizaion io x (Em [Entered Date “osia/2013 ic ft. Upsdated Date Ageney Contact (Enenat Agee (Cree ccs Date ‘psi03/2012 ‘Consumer First Name co (Consumer Middle Name L | (Consumer Last Name He ‘Consumer Saluwation Consuner Address, Line 1 io [Consumer Address, Line? (Consumer Adiiress, Line > Consper Address, City LITTLETON | [Consumer Adilress, State Code (Consumer Adress, Sate Name [Consumer Adress, Country Code ‘Consumer Aduiess, Country Name UNITED STATES ce (Consumer Address, ZIP Code ‘Extension ‘Consumer Work Phone, Country Code} [Consumer Work Phone, Area Code 606) ‘Consumer Work Phone, Number {Consumer Work Phone, Exteasion [Consumer Fax, County Code[Coaster Eval ‘Consumer Age range F & (Consumer Military Station f ‘Consumer Complaining Company/Ony | ‘Company Name ‘Online Business Systems ‘Company Address, Line { [6946 N Academy Bivd #166 ‘Conmpany Address, Line 2 [Company Adress, Line 3 f ‘Company Address, City [COLORADO SPRINGS (Company Address, State Code (CO ‘Company Address, Stute Name (Colorado (Company Address, Country Code [USA - - (Company Address, Country Name UNITED STATE: (Company Address, ZIP Code ‘80918 (oom ‘Address, ZIP Code i Extension ‘Company Phone, Country Code | ‘(Company Phone, Number ‘Company Phone, Extension f Company Eoail f | few incomeathome.com {Company Rep Middle i {Company Rep Last Name ‘Dahl ‘Company Rep Salutation : {Company Rep Comments resident ‘Complaint Tato initial Contact Method F ‘Complaint fafo Inivial Contact Date > [Complaint info Inival Response Method ‘(Complaint info inital Response Date ‘Complaint Info Amount Requested[Method ‘Complaint info Amount Requested, Walue {Complaint info Amount Paid Method | ‘Complaint Info Amount Paid Value $9.95 {Complaint info Produ Service Code 4006 (Complaint Info Product Service ‘Buviness Opportunities\Work-ACHomie [Description Plans {Complaint Info Law Violation Code ‘Complaint Info Law Violation fr Des Go [Complaint Info State Description + ‘(Complaint Info Topic Code f inint Info Topic Twas secking a company to assist me in establishing my own online business. Thave my own products and needed to create an ‘online avenue for sales opportunity. After speaking with a rep that would not disclose the fact that Online Business Systems i jt ‘an Herbalife distributer, Uhad to view their sales propaganda for 34 minutes and gi them a Credit Card nomber first. Then had a '30 minute phone cali with a rep who was trying to quality me to work with them, ‘That rep. again did not disclose chat this was ‘an Herbalife distribater, 1 made it clear that 1 ‘was looking to establish my own web page for my own sales. I was put in contact with 1a business coach who was going (o assist me “in establishing the online business, This Couch would not disclose the Herbalife garbage either. [had fo again listen to-a prerecorded sales pitch. At that point “finally learned they are Hesbalife. T {mediately told them had no interest in [Complaint Info Comments [Herbalife sales. 1 was told it was too late. ‘They had already shipped me their sales package and I was charged for the shipping. ‘They are also threatening to charge me ‘$39.95 for their sales package if not retmed lin a specific way in a specific amount of time, I will be charged to return the package as well snid I didn't want it and still Lam charged to receive it.I want my money back “nos, This was clearly bait and switch and 1 st | | |Jam disgusted. --- Additional Comments: I do ‘not want to pay for shipping for a product L “made clear {did not want. I will try to be hhere to refuse delivery of their sales package, but if I miss it and the package is left by FedEx anyway, Twill be charged to ‘ship it hack. I should not have to pay to return something I dida’t wantin the first ‘place, They should be requesting the pick up _by Feallx themselves so Lam not charged “They need to do this within their own 34 day limitation so Fam not charged the ($39.95 as well ‘Complaint Info CRA Dispute Flag (Commplait Info CRA Dispute 45 Days | {Flag - FOIA only |Record 33 of 72 pas attopsstpuasannessanetaninasnanensanesaninas [37594293 e (Baia Source a. Bs Ne En [Entered Date (0408/2013 fo see Upsdated Date Ageney Contact (Enenat Agee (Cree ccs Date ‘oansi2012 ‘Consumer First Name co (Consumer Middle Name L | (Consumer Last Name He ‘Consumer Saluwation Consuner Address, Line 1 io [Consumer Address, Line? (Consumer Adiiress, Line > i ‘Consomer Address, Cit [Consumer Adress, State Code (Consumer Adress, Sate Name [Consumer Adress, Country Code ‘Consumer Aduiess, Country Name UNITED STATES ce (Consumer Address, ZIP Code ‘Extension ‘Consumer Home Phone, Country ‘Code Consumer Work Phone, Country Code} [Consumer Work Phone, Area Code 606) ‘Consumer Work Phone, Number {Consumer Work Phone, Exteasion [Consumer Fax, County Code[Coaster Eval ‘Consumer Age range F & (Consumer Military Station f ‘Consumer Complaining Company/Ony | ‘Company Name ‘Online Business Systems ‘Company Address, Line { [6946 N Academy Bivd #166 ‘Conmpany Address, Line 2 [Company Adress, Line 3 f ‘Company Address, City [COLORADO SPRINGS (Company Address, State Code (CO ‘Company Address, Stute Name (Colorado (Company Address, Country Code [USA - - (Company Address, Country Name UNITED STATE: (Company Address, ZIP Code ‘80918 (oom ‘Address, ZIP Code i Extension ‘Company Phone, Country Code | ‘(Company Phone, Number ‘Company Phone, Extension f Company Eoail f | few incomeathome.com {Company Rep Middle i {Company Rep Last Name ‘Dahl ‘Company Rep Salutation : {Company Rep Comments resident ‘Complaint Tato initial Contact Method F ‘Complaint fafo Inivial Contact Date > [Complaint info Inival Response Method ‘(Complaint info inital Response Date ‘Complaint Info Amount RequestedMethod [Complaint info Amount Requested | [Watue |[Compiaint info Amount Paid Method | (Complaint ino Amount Paid Value ‘Complaint Tafy Product Service Code 4006 (Complaint Info Product Service ‘Buviness Opportunities\Work-ACHomie [Description Plans {Complaint Info Law Violation Code ‘Complaint Info Law Violation fr Des Go [Complaint Info State Description + ‘(Complaint Info Topic Code f inint Info Topic y practices. [have to give ‘them my billing info, they will send me an info pack, I will pay $10 S&b, and iff ‘cancel and send it back, within 14 days 1 ‘will not be billed 350.00 for the (Testimonial Packet), After the 14 days expire, they then tell me I can distribute Herhalife for $80.00 bbut I probably won't eam anything because 1 will have to sell by hand door-to-door, or |$449.99 to put the business onfine. So [say ‘well isnt this supposed to be an online ‘business and tell them to go ahead aud set ‘me up (Feb 29/2012). Acconting to our bank statement, we were charged $451.26. After T ‘hang up, [discuss with my wife and find we don't have that much money. We called ‘them back and say to cancel the whole thing, we can't afford it, On Mar 2/2012, 1 ‘checked my bank statement and find that ‘$453.98 was credited, but later that day 1 checked again and find [ was billed again, bbut this time few $455.85, So now they are {into my bank account for $907.11. Here the weekend and J will be facing ovendiatt “charges. ] want to sue them for fraudulent ‘misleading practives.{ have since tried to call toy (OBS)representative bat they don't [Complaint Info Comments “return my call. went onfine to some other ‘complaint cites and discovered I would have to buy 25 business leads for $2500.00. plus 1830.00 or mote for each package that I have ‘Ho send to my leads & $100.00 set-up fee | | | | |‘Complaint Info CRA Dispute Flag. ‘Complaint info CRA Dispute 45 Days | |Flag - FOIA only for the back-office. The people who went this far with the company say that the leads are usually dead. Not to mention the (800) phone number and business fine installation ‘and maintenance. Now we're talking $3504) ‘or more per month that they haveo't told me |about. ‘They didn't tell anybody until they ‘were past their cancellation date. How can someone on $200 00/week unemployment afford this?What « SCAMIF the BBB “tepresents this company, then I contend that the BBB is fakery alvo. —- Additional ‘Comments: Refind the $907.11 and the {international changes $13.67 & _stop taking more out Make them disclose the ‘full amount of their business plan, before lone is required to present credit card information. Instead of sending testimonials lin the decision pack. they need to show the business structures one will encounter and ‘what the costs will be for those decisions ‘before they bill someone.No one likes 10 be tricked into UN-reversable charges. '2 Data Source ‘Grganizaion io x (Em [Entered Date "(08/10/2013 ic ft. Upsdated Date Ageney Contact (Enenat Agee (Cree ccs Date ‘osvie/2012 ‘Consumer First Name co (Consumer Middle Name L | (Consumer Last Name He ‘Consumer Saluwation Consuner Address, Line 1 io [Consumer Address, Line? (Consumer Adiiress, Line > i ‘Consumer Addre: |HUEYTOWN 1 [Consumer Adiess, Sale Code [AL {Consumer Adress, Saic Name ~~ [Alabama {Consumer Address, Country Code (USA i ‘Consumer Aduiess, Country Name UNITED STATES ia (Consumer Address, ZIP Code [Extension ‘Consumer Work Phone, Country Code} [Consumer Work Phone, Area Code 606) ‘Consumer Work Phone, Number {Consumer Work Phone, Exteasion [Consumer Fax, County Code[Coaster Eval ‘Consumer Age range F & (Consumer Military Station f ‘Consumer Complaining Company/Ony | ‘Company Name ‘Online Business Systems ‘Company Address, Line { [6946 N Academy Bivd #166 ‘Conmpany Address, Line 2 [Company Adress, Line 3 f ‘Company Address, City [COLORADO SPRINGS (Company Address, State Code (CO ‘Company Address, Stute Name (Colorado (Company Address, Country Code [USA - - (Company Address, Country Name UNITED STATE: (Company Address, ZIP Code ‘80918 (oom ‘Address, ZIP Code i Extension ‘Company Phone, Country Code | ‘(Company Phone, Number ‘Company Phone, Extension f Company Eoail f | few incomeathome.com {Company Rep Middle i {Company Rep Last Name ‘Dahl ‘Company Rep Salutation : {Company Rep Comments resident ‘Complaint Tato initial Contact Method F ‘Complaint fafo Inivial Contact Date > [Complaint info Inival Response Method ‘(Complaint info inital Response Date ‘Complaint Info Amount RequestedMethod (Complaint fafo Amount Requested | Walue {Complaint info Amount Paid Method | (Compiaiat Taio Amount Paid Value ‘Complaint info Product Service Code (4006 (Complaint Info Product Service ‘Buviness Opportunities\Work-ACHomie [Description Plans {Complaint Info Law Violation Code ‘Complaint Info Law Violation fr Des Go [Complaint Info State Description + ‘(Complaint Info Topic Code f ‘Com inint Info Topic T started out wanting to start working from home with OBS, ordered all the materials, bby walmart moneycard (debit cardywith number: 4470917627518028 on April 20th,2012. | decided after a week that I ‘changed my mind on starung an onbine business, I called my personal business coach(Jim Stahland asked to get a full refviad of the business materialsi Herbalife [product samples. and taining materials). He said that | would get full refund of the lnnaterials when they arrive to the listed facilities:3-ring binder with ticket attached {o letter inside and Decision PackageOnline ‘Compisint Info Comments Business SystemsAitn: Laurie Sweetiand203 E 35th Ave Suite BBellevue, NE |68005Products, Black bag w/ brochures and other itemsHerbalife International of “Americal.os Angeles Distribution Center930 |E 2331d St.Carson, CA 907451 shipped all “the items back via USPS on April 25th 2012 by Receipt Bill number 1000303805435. Its now been almost 3 [weeks and still no refund on my debit card lor by check in the mail — Additional ‘Comments: ant the $350 refund promised sent by check via USPS to my hom ‘address. I want my refund sent back withing 224 hours of this complaint” {Complaint Info CRA Dispute Flag > ‘Complaint Info CRA Dispute 45 Days | | | | | | | | | { | | | | | | | | |[Flag - FOIA onlye (Baa Somes DS (Em [Entered Date (0408/2013 ic BBC Upsdated Date (0972672012. Ageney Contact [Extemal Agency (Cree ccs Date ‘oansi2012 ‘Consumer First Name co (Consumer Middle Name L | (Consumer Last Name He ‘Consumer Saluwation Consuner Address, Line 1 io [Consumer Address, Line? (Consumer Adiiress, Line > Conspmer Address, City NEWPORT BEACH. | [Consumer Adilress, State Code (Consumer Adress, Sate Name [Consumer Adress, Country Code ‘Consumer Aduiess, Country Name UNITED STATES ce (Consumer Address, ZIP Code ‘Extension ‘Consumer Home Phone, Country ‘Code Consumer Work Phone, Country Code! {Consumer Work Phone, Ares Code | ‘Consumer Work Phone, Number {Consumer Work Phone, Exteasion [Consumer Fax. Country Code(Cousumer Fax. Area Code ‘Consumer Fax. Number (Consumer Celi Phone, Area Code (Consumer Celi Phi er (Cousumer Einail [Consumer Age range F ie [Consumer Military Station — f ‘Consumer Complaining Company/Ons - ‘Company Name ‘Online Business Systems [Company Address, Line (——=(694GNAcalemy Blvd #166 ‘Company Address, Line 2 Ce [Company Adress, Line 3 f (Company Address, City [COLORADO SPRINGS (Company Address, State Code (CO ‘Company Adres, State Name Colorado | (Company Address, Country Code [USA - - (Company Address, Country Name UNITED STATE: (Company Address, ZIP Code ‘80918 Cooma ee OTE NE a ‘Company Address, ZIP Code i [Exteasion ‘Company Phone, Country Cole | (Company Phone, Number == 4214850 ‘Company Phone, Exiension f Company Eoail f | few incomeathome.com (Company Rep Middle ‘ [Company Rep Last Name (Dahi ‘Company Rep Salutation : {Company Rep Comments resident (Complaint Tnfo Ininal Contact Method ° ‘Compiaiot info Initial Contact Date | ‘Complaint Tao Initial Response Method: ‘(Complaint info inital Response Date ‘Complaint Info Amount RequestedMethod [Complaint info Amount Requested | [Watue |[Compiaint info Amount Paid Method | (Complaint ino Amount Paid Value ‘Complaint Tafy Product Service Code 4006 (Complaint Info Product Service ‘Buviness Opportunities\Work-ACHomie [Description Plans {Complaint Info Law Violation Code ‘Complaint Info Law Violation fr Des Go [Complaint Info State Description + ‘(Complaint Info Topic Code f inint Info Topic viprion ‘The program states that you can try the business for 14 days and if you decide within 14 days that you don't want to proceed, they will selund all of your money ‘with the exception of the initia! shipping charge of $9.95 for the ‘Decision Pack’. 1 received the Decision Pack on Jan. 28th, 2012 and cancelled on Feb. Ist, 2012, My contact person Mandy Lewis called my Jhome phone 2 times on Feb. 2, 2012 and left ‘mssgs saying she would call back. 1 had igiven her my cell phone as well and asked that she contact me on that # sf she couldn't reach me at home as {have 3 kids in 3 \Mifferent schools and 3 different drop-off times in the mornings. did not hear from ‘het again that day. I called Mandy Lewis by phone 6 times leaving messages on an SOO ‘voice mail and at her home phone # also sent her 3 e-mails and she did not respond. f “then sent her I more e-mail and eopied her supervisor Diane Masel and Shawn Dahl, 1 ‘also contacted the Online Business Systems help desk via e-mail on Feb. 1, 2012 trying. ‘to get someone to respond to me. On Feb 4, 2012 Mandy Lewis finally responded claiming she tried ta contact me, but that is ‘not the truth and I have proof from her voice ‘mails with time and date on them and from e-mails with time and dates. Once Mandy Lewis responded. she said to sed back the [materials to her which I did oa Feb. Ath, | | | | |+ ‘Complaint tafo Comments | | 2012. L then received a response from the help desk on Feb. 7th, 2012 to send the ‘materials back to an address in NE, responded to them that they were responding 6 days later and that 1 had already sent the materials back to Mandy ‘Lows. Lalso asked when J could expect of find out information about my refund and they responded on Feb. 8, 2012 stating that “Mandy Lewis would deal with my refund. “received an e-mail on Feb. {4th from Mandy ‘checking in to see if { wonld Hike some lextea help for my Herbalife business..\ 1 responded to her also on Feb. {th that ( “seas surprised to receive this e-mail and that ‘maybe she did not remember, but I had ‘cancelled and was waiting on my refunds, She responded on Feb, [Sth and apologized fabout the e-mail and said my refund would ‘come from Herbalife. T responded back fher on Feb. 15th and asked abou the {$399.00 refund, as there are 3 total refunds: $3309.00 (charged from Mandy Lewis Hastings, MN}, $100.00 (charged from The Online Business) 16.13 (charged {from Herbalife), all of which were charged to my American Express credit card, At this time, Herbalife bas mailed me a form requesting more information for my refund. [A very large sbipment from Herbalife ‘showed up at my house and was refused and. never received and should have actually bbeen cancelled by Mandy Lewis immediately on Feb, Ist but was not, thet is ithe charze of $3,336.13 that Herbalife is insisting T submit a form in order for them ‘to consider my refund. At this time, [feel as though I am not getting any answers to what ‘is happening with my 3 refunds, Yhave done everything that has been asked of me and in the time frames specifically stated to qualify for a refund, even with the refusal of Mandy Lewis responding to me or anyone frora Online Business Systems. The reason 1 chose to cance! inthe first place is because cach time I spoke with Mandy Lewis and her supervisor Diane Masel (that would also bbe on our calls sometimes wo my prior knowledge and no introduction, just all of a sudden someone else was talking at me), is that she did not inform me of all that was expected of me from the heginning, even|after I asked many different ways, every time there was something new that would ‘come up and I kept telling her that she should have given me the truth and the actual facts of whats expected of me with the business and if she had done so L would ‘have never agreed to it Taso told her F felt that it was bad business practice to a0 [provide all information upfront and that if ishe doesn't she's going to end up with a fot ‘of people canceling and unhappy. —- ‘Additional Couments: I want a full ref (Complaint Info CRA Dispute Flag} {Complaint info CRA Dispute 43 Days | [Flag - FOIA only Ie (Baia Source a. Bs Ne En [Entered Date “08/27/2013 fo jae Upsdated Date Ageney Contact (Enenat Agee (Cree ccs Date oaz72012 ‘Consumer First Name co (Consumer Middle Name L | (Consumer Last Name He ‘Consumer Saluwation Consuner Address, Line 1 io [Consumer Address, Line? (Consumer Adiiress, Line > i ‘Consomer Address, City [LAWRENCEVILLE | [Consumer Adress, State Code (Consumer Adikess, Sai Name [Geomga [Consumer Address, Country Code USA | ‘Consumer Aduiess, Country Name UNITED STATES ce (Consumer Address, ZIP Code ‘Extension ‘Consumer Home Phone, Country ‘Code Consumer Work Phone, Country Code} [Consumer Work Phone, Area Code 606) ‘Consumer Work Phone, Number {Consumer Work Phone, Exteasion [Consumer Fax, County Code[Coaster Eval ‘Consumer Age range F & (Consumer Military Station f ‘Consumer Complaining Company/Ony | ‘Company Name ‘Online Business Systems ‘Company Address, Line { [6946 N Academy Bivd #166 ‘Conmpany Address, Line 2 [Company Adress, Line 3 f ‘Company Address, City [COLORADO SPRINGS (Company Address, State Code (CO ‘Company Address, Stute Name (Colorado (Company Address, Country Code [USA - - (Company Address, Country Name UNITED STATE: (Company Address, ZIP Code ‘80918 (oom ‘Address, ZIP Code i Extension ‘Company Phone, Country Code | ‘(Company Phone, Number ‘Company Phone, Extension f Company Eoail f | few incomeathome.com {Company Rep Middle i {Company Rep Last Name ‘Dahl ‘Company Rep Salutation : {Company Rep Comments resident ‘Complaint Tato initial Contact Method F ‘Complaint fafo Inivial Contact Date > [Complaint info Inival Response Method ‘(Complaint info inital Response Date ‘Complaint Info Amount Requested[Method ‘Complaint info Amount Requested, Walue {Complaint info Amount Paid Method | (Compiaiat Taio Amount Paid Value {Complaint Info Produ Service Code 4006 (Complaint Info Product Service ‘Buviness Opportunities\Work-ACHomie [Description Plans {Complaint Info Law Violation Code [Complaint Info Law Violation i |Description (Compiaint info Statue Code [Complaint Info State Description ‘(Complaint Info Topic Code f (ON NOVEMBER 29 2011 WE SPOKE [WITH CAROLYN WILHER WHO PRESENTED HERSELF AS A'TEAM MEMBER AND COACH WITH ONLINE BUSINESS SYSTEMS/HERRALIFE. SHE (OFFERED THE INTERNATIONAL, BUSINESS PACKAGE AT A COST OF ‘$399.95 ($400.00) SHE STATED THE PACKAGE HAD THE INCREASED PRICE FROM THE BASIC PACKAGE, [BECAUSE IT CONTAINED MARKETING HOLS SUCH AS PHONE BURNER (A ‘VALUABLE MARKETING TOOL TO DOUBLE PHONE CALL TOTALS INCREASE MESSAGES LEFT AND CONTACTS/CLIENTS REACHED) AND ADDITIONAL INGTERNET ADVERTISING TOOLS. AFTER A SHORT TIME WE WERE UNABLE TO REACH CAROLYN AND WENT SOME ‘TIME WITHOUT CONTACT. ON MARCH 3, 2012 WE WERE CONTACTED BY RALPH SMITH THRU EMAIL AT WHICH TIME WE SET UP A. ‘TIME TO DISCUSS AND PURCHASE ‘THE PACKAGE, MARCH 13, 2012 AT WHICH TIME WE WERE ASSURED ‘THAT EVERYTHING PREVIOUSLY DISCUSSED TO BE INCLUDED IN THE, PACKAGE WAS THE SAME AND NO CHANGES HAD BEEN MADE SINCE, [OUR LAST CONTACT AMD IN GOOD| compat nfo Comments FAITH MADE THIS PURCHASEVINVESTMENT USING A. VISA CARD FOR $399.95 EXPECTING WHAT HAD BEEN PROMISED HOWEVER AS SOON AS WE PURCHASED THE PACKAGE WHICH ARRIVED ON MARCH 15, 2012 1T CONATINED PRODUCT SAMPLES. (PROTEIN SHAKES AND ENERGY DRINKS AND ORDER FORMS ET NOTHING WORTH THE NEARLY ‘$400.00 WE PAID AND ORDER FORMS WITH NO INFORMATION ON THE MARKETING AND ADVERTISEMENT PORTION OR PHONE BURNER, ONLY DVDS OF OTHERS SUCCESS AND ENCOURAGEMENT TO USE THE SAMPLE PRODUCTS. THEN EMAILS ‘TO BUY THE TOOLS THAT WERE. ‘TOLD TO HAVE BEEN IN THE PACKAGE AND ADDITIONAL PRODUCTS FOR AN ADDITIONAL COST STARTING AT $200.00 FOR THE PHONE BURNER THAT HAD ALREADY BEEN PROMISED IN THE ORIGINAL PACKAGE DID FOLLOW HOWEVER ‘THE ASSITANCE AND GUIDANCE PROMISED ONCE THE PACKAGE WAS RECEIVED WAS VERY POOR AND. MOSTLY NONEXSISTENT INSTEAD. E JUST TOLD TO KEI MOVING FORWARD IN THE STEPS OF ‘THE START UP PORTION OF THE PROGRAM AND THE MARKETING ‘TOOLS CONTAINIED WOULD BE, FURTHER EXPLAINED I VOICED MY_ ‘CONCERN WITH THIS ISSUE AND WAS DIRECTED TO A (1800) NUMBER | WHERE ] COULD LEAVE A MESSAGE AND WAIT FOR A RETURNED CALL I DID NOT RECEIVE THIS CALL ANT BECAME INCREASINGLY CONCERNED ONCE I SPOKE WITH ‘THE COACH RALPH SMITH AND. RECEIVED VAGUE ANSWERS AND (CONSTANTLY TOLD TO JUST GO ‘THRU THE PACKAGE AND TO PURCHASE THE ADITONAL TOOLS (OFFERED AND THAT DIFFERENT MARKETING AND ADVERTISING TOOLS ARE PROVIDED IN THE PACKAGE HOWEVER PATICULARS 2)‘SUCH AS THE PROGRAM PHONE BURNER WERE NOT INCLUDED AS f WAS TOLD PREVIOUSLY MY CONCERNS SEEMED DISREGARDE] AND I FEARED LOSING MY MO? ON THIS INVESTMENT AS TOOLS AND INFORMATION PROMISED WERE NOT JN THE PACKAGE AND AFTER PURCHASE YOU ARE CONSTANTLY TOLD TO BLY THESE PRODUCTS I FOR ADDITIONAL LARGE AMOUNTS OF MONEY, £ IMMEDIATELY INFORMED MR. SMITH ‘THAT {DID NOT WISH TO MOVE FORWARD WITH THE PROGRAM AS INFORMATION STATED TO BE INCLUDED BY THE PRE) CONTACT CAROLYN WILCHER WAS NOT INCLUDED HE STATED THAT ‘SHE WAS NO LONGER ACTIVE WITH ‘THE COMPANY AS A COACH AND. OFFERED NO FURTHER EXPLANATION ONLY ENCOURAGEMENT TO CONTINUE WTH THE PROGRAM FOR A FEW WEEKS | ADVISED MR. SMITH T WOULD NOT DO SO AND WHILE STILL IN THE 30 DAY MONEY BACK, GUARANTEE | WOULD SHIP THE PACKAGE RECEIVED AND ALL ITS CONTENTS AND REQUESTED AN IMMEDIATE AND FULL REFUND f SHIPPED THE PACKAGES TO THE [ADDRESS RECEIVED FROM PRIORITY |MAIL THRU USPS ON MARCH 19,2012 AS [RECEIVED THEM AND UPON |RECEIPT MR. SMITH MADE NO VERBAL CONTACT WITH US AND [ONLY SENT A TEXT MESSAGE STATING INSTEAD OF OUR ORIGINAL [PURCHASE PRICE OF $399.95 WE. WOULD ONLY RECEIVE 350,00 IN RETURN THIS FRUSTRATES ME BECAUSE THE PRODUCTS WERE ‘SHIPPED THRU USPS PRIORITY ‘SERVICE TO ME AND SENT BACK THE SAME WAY ONLY COSTING $32.00 IN ‘TOTAL.(RECEIPT AVAILABLE) MR ‘SMITH DID NOT PROVIDE AN EXPLANATION AS TO WHY THIS AMOUNT WAS WITH HELD FROM THE REFUND AND I FEEL EXTREMELYMISLEAD CHEATED AND DISREGARDED AS SOON AS 1 BEGAN [QUESTIONING INFORMATION AND. PRODUCTS RECEIVED AND INVALID INFORMTATION GIVEN. -~ Additionat ‘Comments: TAM SEEKING A FULL REFUND OF ALL MONEY PAID AS WE WOULD HAVE NEVER PURCHASED | | | [Complaint fofo CRA Dispute 45 Days, [Flag - FOIA onlyRecord 37 of 72 e Data Source Ds (Em Enero’ Dawe ic Upsdated Date Ageney Contact (Enenat Agee (Cree ccs Date ‘psioa72012 ‘Consumer First Name co (Consumer Middle Name L | (Consumer Last Name PO) ‘Consumer Salutation ‘Consumer Address, Line 1 io (Consumer Address, Line2 come ‘Raldress, Line 3 aoe ‘Aaites, Sate Code (Consumer Adikess, Sai Name [Geomga {Consumer Address, Country Code (USA i ‘Consumer Aduiess, Country Name UNITED STATES ce (Consumer Address, ZIP Code [Extension ‘Consumer Work Phone, Country Code} [Consumer Work Phone, Area Code 606) ‘Consumer Work Phone, Number {Consumer Work Phone, Exteasion [Consumer Fax, County Code(Cousumer Fax. Area Code ‘Consumer Fax. Number (Cousumer Einail [Consumer Age range F ie [Consumer Military Station i (Consumer Complaining Company/Ong | ‘Company Name ‘The Online Business Systems Herbalife ‘Company Address, Line { (OR GermanigRG ‘Conmpany Address, Line 2 FL (Company Address, Line 3 f ‘Company Address, City PARK HILLS (Company Address, State Code (MO. / ‘Company Address, State Name /Missoun | ‘Company Address, County Code (USA. - - (Company Address, Country Name UNITED STATES (Company Address, ZIP Code (oom ‘Address, ZIP Code i | Extension ‘Company Phone, Country Code | [Company Phone, Area Code iG [Company Rep First N ‘Company Rep Middle Name ‘Company Rep Last Name ‘ts | ‘Company Rep Salutation {Company Rep Comments ‘Complaint Tato initial Contact Method F ‘Complaint fafo Inivial Contact Date > [Complaint info Inival Response Method ‘(Complaint info inital Response Date ‘Complaint Info Amount RequestedMethod | (Complaint fafo Amount Requested | [Watue |[Compiaint info Amount Paid Method | ‘Complaint Inio Amount Paid Value $400.00 ‘Complaint info Product Service Code (4006 (Complaint Info Product Service ‘Buviness Opportunities\Work-ACHomie [Description Plans {Complaint Info Law Violation Code ‘Complaint Info Law Violation r Des Go (Compiaint Info Statute Description | ‘(Complaint Info Topic Code f inint Info Topic business systems/Herbalif... to get my ‘money back from them and haven't herd anything out of anybody ahout itl paid ‘$400.00 to get into this Online business isystems/Eerbalite and ¥ haven't sold anything so alt ! want is my money back is all I want but every time Teall my coach all {Leet is she waiting 2 here from her |coachstyeah right) Thave no money 10 promote this and they want me 2 pay [Complaint Info Comments ‘another $100 to have a so call back office I ' spent my last $400.00 just to get info this | and now T got 2 seend moro(don't think so) T | ‘cancalled my back office and now I want my hhard carn money I payed these people is all I want — Additional Comments: 1 just want _rny $200.00 back is all T want nothing “more... Ihave eall my eoach with Online business systems/Herbalife and ask her “several times about getting my money back ‘and yet [haven't herd 3 word out of these people, I just want my money back’ ‘Comipisint info CRA Dispute F Complaint Info CRA Dispute 45 Days [Flag - FOIA onlye (Baia Source a. Bs Ne ‘en (Encred Dass * oeisia0i2 & ee (Uptaed Due (assy Comet Etna Ager Date ‘b6/15/2012 (Consumer Middle Name | [Scneser Sacra Coe te Cae b@) [Consumer Address, Line? Eouane Maas ine ‘Comumeradiees, Cay ——=—sTARPONSPRINGS. {Consumer Addie, State Code (Consumer Adress, Sate Name {Consumer Address, Country Code ‘Consumer Aduiess, Country Name UNITED STATES ce (Consumer Address, ZIP Code ‘Extension ‘Consumer Home Phone, Country ‘Code Consumer Work Phone, Country Code! {Consumer Work Phone, Ares Code | ‘Consumer Work Phone, Number {Consumer Work Phone, Exteasion [Consumer Fax. Country Code(Cousumer Fax. Area Code ‘Consumer Fax. Number (Consumer Celi Phone, Area Code (Consumer Celi Phi er (Cousumer Einail [Consumer Age range F ie [Consumer Military Station — f ‘Consumer Complaining Company/Ons - ‘Company Name ‘Online Business Systems [Company Address, Line (——=(694GNAcalemy Blvd #166 ‘Company Address, Line 2 Ce [Company Adress, Line 3 f (Company Address, City [COLORADO SPRINGS (Company Address, State Code (CO ‘Company Adres, State Name Colorado | (Company Address, Country Code [USA - - (Company Address, Country Name UNITED STATE: (Company Address, ZIP Code ‘80918 Cooma ee OTE NE a ‘Company Address, ZIP Code i [Exteasion ‘Company Phone, Country Cole | (Company Phone, Number == 4214850 ‘Company Phone, Exiension f Company Eoail f | few incomeathome.com (Company Rep Middle ‘ [Company Rep Last Name (Dahi ‘Company Rep Salutation : {Company Rep Comments resident (Complaint Tnfo Ininal Contact Method ° ‘Compiaiot info Initial Contact Date | ‘Complaint Tao Initial Response Method: ‘(Complaint info inital Response Date ‘Complaint Info Amount RequestedMethod | (Complaint fafo Amount Requested | [Watue |[Compiaint info Amount Paid Method | ‘Complaint Inio Amount Paid Value $400.00 ‘Complaint info Product Service Code (4006 (Complaint Info Product Service ‘Buviness Opportunities\Work-ACHomie [Description Plans {Complaint Info Law Violation Code ‘Complaint Info Law Violation r Des Go {Compiaint Info Statute Description ‘(Complaint Info Topic Code f inint Info Topic | Marketing Scheme for Herbalife Vitamin lsupplements. The practice is to hard sell the “idea of a work frosn home business, however the practice is not concentrated ‘around the products they sell bur more ‘around the network of fevels to pay for before tje business is protitable, The [products are sub-standard and poorly packaged. The ontine Business system they sell coerce you into fee trials merchant and [Complaint Info Comments ‘online services to get you setup with ' affiiates that do not follow what is promis | lor advertised. (See Complaint #75172 183) If | Jou choose not to participate during the tral [period the practice seems to give nun around ‘and misrepresent the refund policies until |you are frustrated and give up. -—- Additional ‘Comments: Close all secount affitiations and. discard contact info for advertising or any “other purposes refund the distributor fee which was the subject of the imistepreseatation. * ‘Comipisint info CRA Dispute F Complaint Info CRA Dispute 45 Days [Flag - FOIA onlye (Baia Source a. Bs Ne En [Entered Date “(O7Ai6/2013 fo jue Upsdated Date Ageney Contact (Enenat Agee (Cree ccs Date “o7mer2012 ‘Consumer First Name co (Consumer Middle Name L | (Consumer Last Name He ‘Consumer Saluwation Consuner Address, Line 1 io [Consumer Address, Line? (Consumer Adiiress, Line > CConspmer Adgiess, City KANNAPOLIS. | [Consumer Adilress, State Code {Consumer Adress, Suie Name [Now Caroling [Consumer Address, Country Code USA | ‘Consumer Aduiess, Country Name UNITED STATES ce (Consumer Address, ZIP Code ‘Extension ‘Consumer Home Phone, Country ‘Code Consumer Work Phone, Country Code! {Consumer Work Phone, Ares Code | ‘Consumer Work Phone, Number {Consumer Work Phone, Exteasion [Consumer Fax. Country Code(Cousumer Fax. Area Code ‘Consumer Fax. Number (Consumer Celi Phone, Area Code (Consumer Celi Phi er (Cousumer Einail [Consumer Age range F ie [Consumer Military Station — f ‘Consumer Complaining Company/Ons - ‘Company Name ‘Online Business Systems [Company Address, Line (——=(694GNAcalemy Blvd #166 ‘Company Address, Line 2 Ce [Company Adress, Line 3 f (Company Address, City [COLORADO SPRINGS (Company Address, State Code (CO ‘Company Adres, State Name Colorado | (Company Address, Country Code [USA - - (Company Address, Country Name UNITED STATE: (Company Address, ZIP Code ‘80918 Cooma ee OTE NE a ‘Company Address, ZIP Code i [Exteasion ‘Company Phone, Country Cole | (Company Phone, Number == 4214850 ‘Company Phone, Exiension f Company Eoail f | few incomeathome.com (Company Rep Middle ‘ [Company Rep Last Name (Dahi ‘Company Rep Salutation : {Company Rep Comments resident (Complaint Tnfo Ininal Contact Method ° ‘Compiaiot info Initial Contact Date | ‘Complaint Tao Initial Response Method: ‘(Complaint info inital Response Date ‘Complaint Info Amount RequestedMethod [Complaint info Amount Requested | [Watue |[Compiaint info Amount Paid Method | (Complaint ino Amount Paid Value ‘Complaint Tafy Product Service Code 4006 (Complaint Info Product Service ‘Buviness Opportunities\Work-ACHomie [Description Plans {Complaint Info Law Violation Code ‘Complaint Info Law Violation fr Des Go [Complaint Info State Description + ‘(Complaint Info Topic Code f inint Info Topic riprion ‘When I fist went into business with online bbusiness systems I was told that all fands spent for the companies advertising would ‘bo refunded to me as I processed the cards for the decision packnges sert aut, However, ‘after joining | find out ehat this is not tre that in fact most of the cards that are charged deny the charges even when they [say that they are approved. 1 had one [instance where they told ime that they would credit my account for the 39.95 shipping Hees so T asked if that was standard. No one hhas yet to get back to me regarding this and that was seweral weeks ago. [had a total of 1S cards that would not accept charges at all always said denied. in addition to that 1 “spent at feast 2000 dollars buying leads because according to the coach this is what ‘had to be done to be successful however there was very little f any turn around in “regaining the funds spent. The business also [charges 100,00 sign up fee for opening the online account and a 79.95 a mouth fee for the online aceount, Therefore you would “think when you contact customer service ‘you would get an answer, However, I would inot hear anything, nor did T see credits back $Ho my account for the amount of shipping already paid, When I signed up they told me the products were herbalite and that I could hot receive a refund. However, thankfully ‘afier imuch research T found that 1 was able | | | | |[Complait [Complai ‘(Complaint Info CRA Dispute 45 Days | int info Comments iat info CRA Dispute Flag [Flag - FOIA only to get the money back for products that ‘weren't used. However my main concem now is the funds spent on advertising, Since the company states in their information th advertising costs will be rfunded when canis are charged then they should cover the ‘cards that deny charges. Also, on several of the packages sent hack the individuals that received the package returned them within the 14 day period of review however, [ “never received any shipping allowment on those since product was returned, The entice “business I feel is a money pit they want you {o put moncy into something however there ‘is no tam around. Siuce {have not heard ‘back them in regards to being reimbursing [me for advertising costs Tam contacting ‘you. I do have copies of creditcard Statements where the leads as the company ‘calls them were purchased, however they are ‘on paper, -- Additional Comments: I would ‘Bike a ful refuud om all fonds that was speot to buy leads with this company. The ‘company has a revord ofthe leads purchased, [do not need the refund in eash but want my credit cards to be credited back ‘Alter extensive research in the matter Talso feel thatthe business is a scam, every individual that T have eame across which has been several states how much money ‘they have lost on trying to grow this “business. This business is advertising in Jowal newspapers, radios, and TV U feel that this needs fo be stopped. A business can not _gsow of of les, tbe company goes in a round about way to keep consumers from “finding out what is really going on and in hopes of preventing someone from asking for arefund I feel, When signing up for the ‘company you are wot even told thal you have to purchase leads and inventory inorder to grow the business. They make it seem ike everything is done online which is not true. I spent hours on the phone with this company tno avail, So please have the company refund the several thousand that I spent on their advertising feos2 Data Source Ds (Em Enero’ Dawe ic Upsdated Date Ageney Contact (Enenat Agee (Cree ccs Date ‘p/26/2012 ‘Consumer First Name co (Consumer Middle Name L | (Consumer Last Name He ‘Consumer Saluwation Consuner Address, Line 1 io [Consumer Address, Line? (Consumer Adiiress, Line > Consumer Addiess, Cty DIN ILLS | [Consumer Adilress, State Code {Consumer Adress, Saic Name (New York [Consumer Address, Country Code USA | ‘Consumer Aduiess, Country Name UNITED STATES ce (Consumer Address, ZIP Code ‘Extension ‘Consumer Work Phone, Country Code} [Consumer Work Phone, Area Code 606) ‘Consumer Work Phone, Number {Consumer Work Phone, Exteasion [Consumer Fax, County Code(Cousumer Fax. Area Code ‘Consumer Fax. Number (Consumer Celi Phone, Area Code (Consumer Celi Phi er (Cousumer Einail [Consumer Age range F ie [Consumer Military Station — f ‘Consumer Complaining Company/Ons - ‘Company Name ‘Online Business Systems [Company Address, Line (——=(694GNAcalemy Blvd #166 ‘Company Address, Line 2 Ce [Company Adress, Line 3 f (Company Address, City [COLORADO SPRINGS (Company Address, State Code (CO ‘Company Adres, State Name Colorado | (Company Address, Country Code [USA - - (Company Address, Country Name UNITED STATE: (Company Address, ZIP Code ‘80918 Cooma ee OTE NE a ‘Company Address, ZIP Code i [Exteasion ‘Company Phone, Country Cole | (Company Phone, Number == 4214850 ‘Company Phone, Exiension f Company Eoail f | few incomeathome.com (Company Rep Middle ‘ [Company Rep Last Name (Dahi ‘Company Rep Salutation : {Company Rep Comments resident (Complaint Tnfo Ininal Contact Method ° ‘Compiaiot info Initial Contact Date | ‘Complaint Tao Initial Response Method: ‘(Complaint info inital Response Date ‘Complaint Info Amount Requested‘Meo (Complaint fafo Amount Requested | Walue |Compiant info Amount Paid Method (Compiaiat Taio Amount Paid Value ‘Complaint Info Product Service Code (4006 ‘Complaint info Product Service Business Opportunities\Work-ACHome [Description Plans {Complaint Info Law Violation Code ‘Complaint Info Law Violation r Des Go (Compiaint Info Statute Description | ‘(Complaint Info Topic Code f f resent any connection to | | Herbalife or any association to that product. | IMy wie sign up ta the offer through u | [private e-mail send w er on $/1 2012. and | Hecided vo cuncel the contract onthe Irllowing dey after she found out iis 2 \ MLN. dispite of numerous attempts for request refund of the purchase price. No | replay has received as of this day. and they | [ahve fait to contact us as discripted on the | website, — Additional Comments: refund to | lof the purchase price. plus compensation for [time spend for esearch and filling dispute | on different agancies.” i udieeent gan \ |Record 61 of 72 e [Data Soaree ” nee ; ° (eu [Entered Date “(08/27/2013 o “— Upsdated Date Ageney Contact (Enenat Agee (Cree ccs Date os72012 ‘Consumer First Name co (Consumer Middle Name L | (Consumer Last Name He ‘Consumer Saluwation Consuner Address, Line 1 io [Consumer Address, Line? (Consumer Adiiress, Line > i ‘Consomer Address, Cit _ NEW BRAUNFELS | [Consumer Adress, State Code (Consumer Adress, Sate Name [Consumer Adress, Country Code (Consumer Acres, ce (Consumer Address, ZIP Code ‘Extension ‘Consumer Work Phone, Country Code} [Consumer Work Phone, Area Code 606) ‘Consumer Work Phone, Number {Consumer Work Phone, Exteasion [Consumer Fax, County Code(Cousumer Fax. Area Code ‘Consumer Fax. Number (Consumer Celi Phone, Area Code (Consumer Celi Phi er (Cousumer Einail [Consumer Age range F ie [Consumer Military Station — f ‘Consumer Complaining Company/Ons - ‘Company Name ‘Online Business Systems [Company Address, Line (——=(694GNAcalemy Blvd #166 ‘Company Address, Line 2 Ce [Company Adress, Line 3 f (Company Address, City [COLORADO SPRINGS (Company Address, State Code (CO ‘Company Adres, State Name Colorado | (Company Address, Country Code [USA - - (Company Address, Country Name UNITED STATE: (Company Address, ZIP Code ‘80918 Cooma ee OTE NE a ‘Company Address, ZIP Code i [Exteasion ‘Company Phone, Country Cole | (Company Phone, Number == 4214850 ‘Company Phone, Exiension f Company Eoail f | few incomeathome.com (Company Rep Middle ‘ [Company Rep Last Name (Dahi ‘Company Rep Salutation : {Company Rep Comments resident (Complaint Tnfo Ininal Contact Method ° ‘Compiaiot info Initial Contact Date | ‘Complaint Tao Initial Response Method: ‘(Complaint info inital Response Date ‘Complaint Info Amount RequestedMethod [Complaint info Amount Requested | Watue |[Compiaint info Amount Paid Method | (Complaint ino Amount Paid Value {Complaint info Produ Service Code “4006 (Complaint Info Product Service ‘Buviness Opportunities\Work-ACHomie [Description Plans {Complaint Info Law Violation Code ‘Complaint Info Law Vi Des (Compiaint Info Statute Description ‘(Complain info Topie Code F (Com ripe npisint Into Topic ‘Alter heating about Income At Home (A “rating on BBB) on Glenn Beck, we sent for an info packet on or about 8-3. Our coach, Patrick Cobb (P), was in touch in a fow days, He is from Atlanta, GA. |OT0-433-2167, pattick.cobb@ atznen, During this interview, { asked P many questions and he played a call from Tonya ‘McDowell that explained if you joined, you Ihave 2 options. 1.869.95 charge for joining ‘Herbalife. 2.5399.00 for Income At Home ‘business package, My husband and I said we Ihad to think an talk about it. The next day ‘we called P back und said OK, P told me to ‘sign on to myobsoltive.com. He gave me my AD nomber to enter and check out the system “for no cost. Iwas given the prompt ‘moveon’ {o go through the anaterial quickly. fn the ‘second modole they start taking about your back office. The cost 1s $79.99 4 month! We Jmmediately called P on speaker. He got his leoach als on the phone apologized that we did't understand «bout ‘the cost but assured us that the cost was well ‘worth i. At about the 4th module, a video from Shawn Dabl gave me a start. He started Hatking about the extra costs involved... for marketing. They ranged from $5000 $25,000! By this time they had charged us the $399.06, Because we were give [iisinformation from the very start, weIt ‘Complaint Info Comments (decided that this business was not for us. ‘We called P and told him we wanted our ‘money back. He asked us to send the smarketing materials back (Online Business ‘Systems, USA, Suste #4, 1805 W. 2000 ‘Sureet, Ogden, UT 84401). When the “marketing materials came to the door, we refused to aecept it and the post affice retumed itfor us. We did get our $399 back. ‘My husband and f were both told at least 2 times by P that there would be no more changes to our account ats soon ay we sent sll “marketing materials back. On 8-24-2012 our account was charged $100. | emailed both J land P. J emailed me back (still not heard from P). 8-26-2012 login at [myobsoffice.com you'll have to go through ‘obs about the $100 j8-27-2012 I did cancel. P told me and my husband twiee that there ‘would be NO MORE CHARGES after | sent all the material back!" Then I am ‘charged $100, I will report you to the BBB if you or Online Business do not eredit my mmediately. Thave been so wed... Shame of you bos! FL8.26-2012 F, listen to me. P and/or ldo not charge you the $100. We are only responsible for the decision package and opt 112 startup casts. YOU ereated an account with OBS and agreed to a [Slay tral. Ieis “YOUR responsibility cancel your OBS lsecount if you dont want to use it, Patrick and # did not charge your card the $100 and CAN NOT refund it. We do not operate OBS, we only use their system same a8 you. ‘Again, YOU need to email them and inquire about the $100 charge for the account that ‘YOU setup. Why are you dissapointed? ‘Because you decided to Quit and not work ‘your business? We have nothing to do with {your decisions to make yourself ‘unsuccessful with the business. You are making rash decisions without even understanding things yet and then trying to ‘blame ns for your chices. Tt is your choice to uit, so itis all on your shoulders for that ‘issue. [ wish you luck if yom decide to try something else. I will not respond to further {emails as itis pointless, John We just want ‘our $100 back, -~ Additional Comment Refund the $100 that was charged without ‘our consent.”[Compliiat Info CRA Dispute Flag | [Fag - FOIA onlyRecord 62 of 72 : ea aipaspeesannnsanetaninasanenaanesaninas [41075926 2 Data Source Ds (Em [Entered Date (08/28/2013 ic —_ Upsdated Date Ageney Contact (Enenat Agee (Cree ccs Date 9928/2012 ‘Consumer First Name co (Consumer Middle Name L | (Consumer Last Name He ‘Consumer Saluwation Consuner Address, Line 1 io [Consumer Address, Line? (Consumer Adiiress, Line > i ‘Consomer Address, Cit [Consumer Adress, State Code (Consumer Adress, Sate Name [Consumer Adress, Country Code ‘Consumer Aduiess, Country Name UNITED STATES ce (Consumer Address, ZIP Code ‘Extension ‘Consumer Home Phone, Country ‘Code Consumer Work Phone, Country Code! {Consumer Work Phone, Ares Code | ‘Consumer Work Phone, Number {Consumer Work Phone, Exteasion [Consumer Fax. Country Code(Consumer Fax. Area Code ‘Consumer Fax. Number (Consumer Celi Phone, Area Code (Consumer Celi Phi er (Cousumer Einail [Consumer Age range F ie [Consumer Military Station ‘Consumer Complaining Company/Ons - ‘Company Name ‘(Online Business Systems [Company Address, Line E23 17thCreswiew ‘Company Address, Line 2 Ce (Company Address, Line 3 I ‘Company Address, City [HUTCHINSON (Company Address, State Code (KS. / ‘Company Address, State Name [Kansas | ‘Company Address, Country Code (USA. - - ‘(Company Address, Country Name UNITED STATES (Company Address, ZIP Code (67502 (oom ‘Address, ZIP Code | | Extension ‘Company Phone, Country Code | [Company Phone, Area Code [e0 [Company Website [Company Rep First N ‘Company Rep Middle S F Company Rep Last Name : | [Company RepSaluation {Company Rep Comments : ‘Complaint Tato Inival Contact Method ‘Compiaiat fafo Initial Contact Date > [Complaint info Inival Response Method [Complaint nfo Initial Response Daie ‘Complaint Info Amount Requested‘Method Walue {Complaint info Amount Paid Method | (Counpiaint fio Amount Paid Value $3000 {Complaint info Produs Service Code 4006 (Complaint Info Product Service ‘Buviness Opportunities\Work-ACHomie [Description Plans {Complaint Info Law Violation Code ‘Complaint Info Law Violation fr Des Go [Complaint Info State Description + ‘(Complaint Info Topic Code f inint Info Topic riprion Jn late January 2012 [ responded to an |income-at-home radio ad which turned out to be for onfine-businss-systems. During the application process | agreed to the option of [purchasing a box of herbalife products for $399.99 Ereceived the box Febmary 3.2012 ‘When J opened and read that L would get started by selling herbalife products to my friends and relatives | decided that this wss Inot something I wanted to do, Lealled my ‘coach’, John Ball the same day and told him 1 didn't wish to continue, asked him if ‘could receive a refund if I returned the box of product. He said he could refund $300.00 oly. not the postage amd that he could not refund the money until he had resold what I “retumed to a new applicant, Lagreed and returned the box the very same day 1 [Complaint Info Comments lreceived it (February 3).L asked! what | reasonable lag time would be and he replied | “about a month’, On March 14,2012 1 | lemailed Me. Ball and said Lexpected a | ‘refund of $300.00 within a week or I would | fle 2 complaint with the bbb. He emailed ‘back that I had to wait until he resold it and that he also had to work my ‘online ‘business, This makes no sense as Thad not yet received complete training and certainly ‘did not have am online business established, ‘cis now March 28 and I am stilt waiting for ‘2 $300.00 ctedit to my credit card. Of course |iCis his word against mine but rest assured,if Mr. Ball does not honor his word, I will ‘Miscourage anyone from responding to this ‘company's ad in the future, — Additional Comments: Lam seeking $300.00 refand to (Co [Complaint fafo CRA Dispute 45 Days [ |Flag - FOTA only2 Data Source Ds (Em [Entered Date ~osi2/2013 ic ft. Upsdated Date Ageney Contact (Enenat Agee (Cree ccs Date ‘psi0772012 ‘Consumer First Name co (Consumer Middle Name L | (Consumer Last Name He ‘Consumer Saluwation Consuner Address, Line 1 io [Consumer Address, Line? (Consumer Adiiress, Line > Consper Address, City LITTLETON | [Consumer Adilress, State Code (Consumer Adress, Sate Name [Consumer Adress, Country Code (Consumer Acres, ce (Consumer Address, ZIP Code ‘Extension ‘Consumer Work Phone, Country Code} [Consumer Work Phone, Area Code 606) ‘Consumer Work Phone, Number {Consumer Work Phone, Exteasion [Consumer Fax, County Code(Consumer Fax. Area Code ‘Consumer Fax. Number (Consumer Celi Phone, Area Code (Consumer Celi Phi er (Cousumer Einail [Consumer Age range F ie [Consumer Military Station ‘Consumer Complaining Company/Ons - ‘Company Name ‘(Online Business Systems [Company Address, Line E23 17thCreswiew ‘Company Address, Line 2 Ce (Company Address, Line 3 I ‘Company Address, City [HUTCHINSON (Company Address, State Code (KS. / ‘Company Address, State Name [Kansas | ‘Company Address, Country Code (USA. - - ‘(Company Address, Country Name UNITED STATES (Company Address, ZIP Code (67502 (oom ‘Address, ZIP Code | | Extension ‘Company Phone, Country Code | [Company Phone, Area Code [e0 [Company Website [Company Rep First N ‘Company Rep Middle S F Company Rep Last Name : | [Company RepSaluation {Company Rep Comments : ‘Complaint Tato Inival Contact Method ‘Compiaiat fafo Initial Contact Date > [Complaint info Inival Response Method [Complaint nfo Initial Response Daie ‘Complaint Info Amount Requested[Method ‘Complaint info Amount Requested, Walue {Complaint info Amount Paid Method | ‘Complaint Info Amount Paid Value $9.95 {Complaint info Produ Service Code 4006 (Complaint Info Product Service ‘Buviness Opportunities\Work-ACHomie [Description Plans {Complaint Info Law Violation Code ‘Complaint Info Law Violation fr Des Go [Complaint Info State Description + ‘(Complaint Info Topic Code f inint Info Topic Twas secking a company to assist me in establishing my own online business. Thave my own products and needed to create an ‘online avenue for sales opportunity. After speaking with a rep that would not disclose the fact that Online Business Systems i jt ‘an Herbalife distributer, Uhad to view their sales propaganda for 34 minutes and gi them a Credit Card nomber first. Then had a '30 minute phone cali with a rep who was trying to quality me to work with them, ‘That rep. again did not disclose chat this was ‘an Herbalife distribater, 1 made it clear that 1 ‘was looking to establish my own web page for my own sales. I was put in contact with 1a business coach who was going (o assist me “in establishing the online business, This Couch would not disclose the Herbalife garbage either. [had fo again listen to-a prerecorded sales pitch. At that point “finally learned they are Hesbalife. T {mediately told them had no interest in [Complaint Info Comments [Herbalife sales. 1 was told it was too late. ‘They had already shipped me their sales package and I was charged for the shipping. ‘They are also threatening to charge me ‘$39.95 for their sales package if not retmed lin a specific way in a specific amount of time, I will be charged to return the package as well snid I didn't want it and still Lam charged to receive it.I want my money back “nos, This was clearly bait and switch and 1 st | | |Jam disgusted. --- Additional Comments: I do ‘not want to pay for shipping for a product L “made clear {did not want. I will try to be hhere to refuse delivery of their sales package, but if I miss it and the package is left by FedEx anyway, Twill be charged to ‘ship it hack. I should not have to pay to return something I dida’t wantin the first ‘place, They should be requesting the pick up _by Feallx themselves so Lam not charged “They need to do this within their own 34 day limitation so Fam not charged the ($39.95 as well ‘Complaint Info CRA Dispute Flag (Commplait Info CRA Dispute 45 Days | {Flag - FOIA only |2 (Baa Somes bi Ex Enero’ Dawe ic Updated Date Agency Contact tiscaal Agency (Compisint Dawe =—«ONMHIDOID Frnsacton Dan ‘Consumer First Name oo) ‘Consumer Middle Namie i Consumer Last Name O ‘Consumer Salutation t ‘Consomer Address, Line | ‘b6) ‘Consumer Ades, Line 2 { ‘Consumer Aduless, Line 3 Consuiner Address, City GOEFSTOWN | {Consumer Addies, State Code (Consumer Adivess, Sai Name (New Hampahie {Consumer Address, Country Code USA i {Consumer Adress, Country Name UR [Consomer fConsumer Address, ZIP Code ‘Extension | ‘Consumer Home Phone, Country, | Code i [Consumer Work Phone, Extension(Consumer Fax. Country Code (Consumer Fax. Area Code ‘Cousumer Email ie [Consumer Military Status { ‘Consumer Military Station ‘Consumer Complaining Company/Ore (Company Name “Online Business Systems (Company Address, Line [Company Address, Line 2 4 (Company Address, Line 3 (Company Address, City Company Address, State Name Colorado ‘Company Address, Country Code (USA [Company Adress, Country Name UNITED STATES ‘Company Address, ZIP Code S0818 ‘Company Address, ZIP Code | | ‘Extension 4 (Company Phone, Number aRLAR50 | [Company Phone, Exieasion (Company Email = i ‘(Complaint info Inidial Contact Date ‘Comipltint Info nial Response ‘Method[Complaint info Initial Response ‘Date [Complaint info Amount Requested iMethod Complaint info Amount Requested Value (Complaint info Amount Paid Method (Complaint (Complaiat Info Product Service Icoae ‘Gompiaint Too Product Service [Description [Complaint Info Law Violation Code ‘Compiaint into Lave Violation | |Description i [Complaint info Starute Code { ‘(Complaint info Statute Description neces (Complaint Info Topic Code [Complaint Info Topic Description | TTeontacted this company called The online ‘Business that sell herbalife supplements and “before I decided if I wanted to sell the ipplements they sent me a Decision Package and if kept the Package they would charge ‘me 39.95 on my Discover card but if I tamed the package they wouldnt charge me rything. L received the package on May 24th and returned the package on May 31st of 2012. Thave not received my refund at this, point, Thave been in contact with Dan (Complaint Info Comments “Redlgers who is with the company through ail at danrodgers@ theonlinebusiness.com ‘and by phone 877-295-0229 a number of times. The last time was on July 19dh and T “told him to refund my 39.95 to my Discover [would report them to the BBB. He -ernailed me back Stating "T put the credit in Jet me check on it then gave him one more ‘month t fix the problem and still no refund my credit eard Statement, — Additional “Comments: Fjust want miy refund oF 39.95 pot :back on my Dicover credlt card.’ jusiness Opportunities\Work-At-Home Plans (Complaint info CRA Dispute Flag ‘Complaint Info CRA Dispute 45 Do FOIA onlyRecord 65 of 72 Reference Number (Created Date (Complaint | Source (Originator: Reference Nurabe (once Tye pe Source e [breed By Entered Date | ‘peated By [Updated Dare e {Complaint ate ‘Transaction Date ‘Consumer Firse Name ‘Consumer ‘Salutation (Consumer Address, Line a (Consumer ‘Address, Line i [roars 0729/2012 (0785037028016 {Complaint ~ [BBBCOCO-USER 1072972012 lexternal Agency 10/29/2012 — ss ae ins ct ipo) eo (Consumer ‘Address, Line 3 ‘Consumer Address, City ‘Consumer Address, {Staie Code ABBOTSFORD BC[Consumer ‘Address, [State Name ‘Consomer ‘Akl {Country Code (Consumer ‘Address, ‘Country ‘Name (Consumer ‘Address, Z1P (Code [British Columbia, Canada |CANADA (Consumer ‘Extension ‘Consumer ‘Home Phone, ‘County Code (Consumer — ‘Consumer ‘Home Phone, Number [Consumer ‘Work Phone, ‘Country Code (Consumer fork Phone, Area Code (Consumer Work Phone, [Number ‘Consumer Work Phone, lExteusion (Go Fax, Country (Code é = = ‘Consumer = By ‘Consumer = Consumer:‘cen Phone, [Coun Cole ‘Consomer (Celi Phone, |Atea Code {Consumer ‘Cell Phone, Number (Consumer Email ‘Consumer Age range (Consumer Military Status bo os (Consumer Military ‘Station ‘Consumer ‘Complaining [Company/Org [Company in ‘Company | Address, Line B ‘Company. ‘Address, City [Online Business Systems 1946 N Academy Blvd #166 LORADO SPRINGS iCompany Address, Staie Code ne (Country Code. ‘Company ico bs (Colorado usa.‘Address, ‘Country Name [UNITED STATES [Company |Address, ZIP (Cole ‘Company ‘Address, ZIP (Code [Extension ‘Company Phone, {Counny Code ‘Company Phone, Arex ‘Code ‘soos i888 ‘Company ‘Number [Company IPhone, Teed ‘Company Email Phone, 14214850 {Company [Website \wwww.incomeathome.com [Company Rep} [inst Name ‘Company Rep |Middle Name [Shawn [Company Rep, ‘Last Name [Company Rep| ‘Salutation [Dan [Company Rep] |Comments (Complaiat| {nfo Tatil Contact ‘Method (Complaint nfo natal (Contact Date ‘Complaint [PresidentHoot Response [Method [Complaint Info Initial Response. Dae ‘Complaint ‘into Amount [Requested ‘Method ‘Complaint nfo Amount Requested Value [Complaint Info Amount Paid Method iron Info Amount ‘Paid Vah Complaint Info Product Service Code Conn iaint Info Proviuet Service ‘Description [Complaint Info Law Violation [Desert te Info Statute ‘Code 006 [Business Opportunities\Work-At-Home Plans ‘Complaint nfo Stature [Description ‘Complaint Info Topic Code ‘Complaint foenenneerntennnntnnettetnnntntrnnlop [Description [ {When I followed the links to apply for the job I was led to http./fwww.gpienterprives.comvap. la simple form | was then automatically forwarded to http://www projectincamecab.com/. 1 htips/www. partnerwithpatl.com. The pressure to sign up (15 minute time limited offer, not inow) increased. More links: http://www theonlinebusiness com/previewms php p=papup9% {Lamraiot —nupstiw ww theonlinebasiness.conMibpage.php?p=index8283&PHPSESSID=b272dabaeT} {Info \id—B220409254password=whited3, Finally, when I got tothe link [Comments Fp /avww.theonlinebusiness.comvpreview ms. php?P=popup?203&9203-popup=2088, I four Herbalife. Herbalife is an MLM program that has novhing to do with administrative clen/virt labsolutely of no interest to me. ‘The sophisticated promotion almost fed me to sign up for the it was Herbalife. -~ Additional Comments: Cease and desist from this misleading advertising (Complaint Info CRA Dispate Flag (Complaint |InfoCRA [Dispute 45 Days Fag - IFOIA only{Bata Soace Bs fen (Briers Dae UU Updated Date Agency Contact ‘Consumer First Name (Consumer Middle Name (Gossirer bas Name ‘Consumer Salutation ‘Consumer Address, Line 1 {Consumer Adress, Line? | (Consumer Adtiess; ise 3 ‘Consumer Address, City {Consumer Adress, Sate Code — (Consumer Adress, Sate Name {Consumer Address, Country Code | (Consumer Address, Couey Name (Consumer Address, ZIP Code ‘Extension ‘Consumer Home Phone, Country ‘Code [Consumer Work Phone, Extension rA3A012 internet TABRO12 bo) \b(6) (bio) [UNITED STATES{Consumer Fax. Count ‘Consumer Fax. Ares Code [Consumer Fax, Number ‘(Consumer Celi Phone, Count ‘(Consumer Military Station ‘Consumer Complaining [Company?Ore =e ‘Address. Line 1 c ‘ompany Address. Line 2 = ompany Address, Line 3 (Company Phone, Area Code {Company Phone, Number ? {Company Email ‘company Website Contact| ‘Complaint Info Initial Response ‘Centurion Media Group Online Business ‘S88 (214850Method ae [Complaint info Initial Response Date ‘(Complaint Info Amount Requested [Method (Compiaiat Taio Amount Requested Walue (Complaint info Amount Paid Method ISonantaima into Amon Faia Value ‘(Complaint info Amount Paid Value ‘Consplaint Info Product Service (Code (Complaint info ‘Description ‘Complaint info Product Service ‘(Complaint info |Description (Complaint info Statute Code | am enn areal [Complaint Tnfo Statute Description (Complaint info Topic Code (Complaint info Topic Description ee a 's4000,00 ‘$4000.00 3912 [Imemet lnformation Services DDM 'Deception/Misrepresentation P |FTC Act Sec 5 (BCP) ‘The purpose of this complaint is to provide the FITC with my consumer experience and business dealings with Online Business systems, owned by Centurion Media Group. 1 urchased 4000.00 worth of advertising (40 ‘sates leads @ 100,00 each). t purchased this ladventising as a business method to grow and lexpand my Herbalife Independent Disteibutor business, which [atmnched in Augast 2012 (The Online Business Systems Rep., who is lalso an Herhalife Distributor neglected to inform me of ai Herhalife required document, "Business Methods Disclosure Registration,” which discloses to new distributors the definition of an MLM and iindemmifies Heritable from any fraudulent business activity or unfair business practice iby affiliates such as CMGOntine Business ‘Systems who offer "Business Methods for promoting Heritable brand! and products for distributors. OF the 40 sales feads I purchased from CMG through Online business Systems, lone was fraudulent consumer information that set me up to fork fike I frauded the consumers credit card. Many of the leads had [had contact information. bad email. bad or lout of service phone number, incomplete‘Complaint tafo Conmmens ‘{Coniplaint Info CRA Dispute Flag ‘Complaint Info CRA Dispute 45 address information andor bad credit card information. Beyond the Centurion Leads Policy and guidelines document, I felt that the advertising I bought through them, was not as jpromised. Also, the Herbalife Distcibutor who is also an Online Business Systems representative and signed me up as an ‘Herbalife Distributor through the Ontine [Business Systetos “business method.” [felt ‘was mostly concemed with me burying sales leads advertising than promoting the Herbalite brand and product to consume it. fa imy daily experiences with the “recruiting” [portion of this business, which included telephone interaction with this HerbaliteOBS coach, the strongest focus was om getting me {to buy advertising and train the distributors L signed up, to buy advertising to recruit more distributors. Herbalife requires by theit ‘Business rules that distributors must promote the consumption of their products First and foremost. 1 am wondering that | have been the lvictim of pyramid activity by CMGOnline ‘Business Systems underneath an umbrella of ‘a company (Herbalife International) that is legally regulated as an MLM because they ‘sell a product for consumption. AT 100.00 leach for sales teads, whose financial and contact information, in cases I experienced, lwere used again without consumer anthorization, or were bad or incomplete sales {cad information makes me wonder that CMG is selling NON INTEGRITY advertising and their “power recruiters” are making ‘commissions off of us Herbatife Downline Distributors. Is this pyramid activity? In any levent. have proof in data, in communication land coals with the consumer who thought 1 Itrauded her credit card, emails, a documented {tormal complaint I filed with Herbatife, and lother communication correspondence that Heads me to believe I was a victim of internet fraud by this organization. What was the ‘most unconscionable act af Online Business ‘Systems towards me, in my opinion, ‘consumer of their Internet back office services, is that they led a consumer to believe I was the one who frauded their credit card. Thave proof of this. IF you require any {data for prot I will be glad to submit it‘Days Flag - FOIA onlyRecord 67 of 72 ea ssoeseopuasannnnsanetaninasnensanesanunas [47799363 e [Data Soaree ” nee ; a (eu [Entered Date ~(orid013 o —_ Upsdated Date Ageney Contact (Enenat Agee (Cera de secs Date Foe ‘Consumer First Name co (Consumer Middle Name L | (Consumer Last Name He ‘Consumer Saluwation Consuner Address, Line 1 io [Consumer Address, Line? (Consumer Adiiress, Line > i ‘Consomer Address, Cit [Consumer Adress, State Code {Consumer Adress, Saic Name (New York [Consumer Address, Country Code USA | {Consumer Adress, S ce (Consumer Address, ZIP Code ‘Extension ‘Consumer Work Phone, Country Code} [Consumer Work Phone, Area Code 606) ‘Consumer Work Phone, Number {Consumer Work Phone, Exteasion [Consumer Fax, County Code(Cousumer Fax. Area Code ‘Consumer Fax. Number (Consumer Celi Phone, Area Code (Consumer Celi Phi er (Cousumer Einail [Consumer Age range F ie [Consumer Military Station — f ‘Consumer Complaining Company/Ons - ‘Company Name ‘Online Business Systems [Company Address, Line (——=(694GNAcalemy Blvd #166 ‘Company Address, Line 2 Ce [Company Adress, Line 3 f (Company Address, City [COLORADO SPRINGS (Company Address, State Code (CO ‘Company Adres, State Name Colorado | (Company Address, Country Code [USA - - (Company Address, Country Name UNITED STATE: (Company Address, ZIP Code ‘80918 Cooma ee OTE NE a ‘Company Address, ZIP Code i [Exteasion ‘Company Phone, Country Cole | (Company Phone, Number == 4214850 ‘Company Phone, Exiension f Company Eoail f | few incomeathome.com (Company Rep Middle ‘ [Company Rep Last Name (Dahi ‘Company Rep Salutation : {Company Rep Comments resident (Complaint Tnfo Ininal Contact Method ° ‘Compiaiot info Initial Contact Date | ‘Complaint Tao Initial Response Method: ‘(Complaint info inital Response Date ‘Complaint Info Amount RequestedMethod err canintase contac tntnannicinsct [Complaint info Amount Requested | [Watue |[Compiaint info Amount Paid Method | (Compiaiat Taio Amount Paid Value {Complaint Info Produ Service Code 4006 (Complaint Info Product Service ‘Buviness Opportunities\Work-ACHomie [Description Plans {Complaint Info Law Violation Code ‘Complaint Info Law Violation fr Des Go [Complaint Info State Description + ‘(Complaint Info Topic Code f inint Info Topic viprion (On or about 2-25-12 received an e-mail “from one of may trusted friends recommending that I check out ‘Online [Business Systems’ ( [subsequently learned that my friend's e-mail account had been Poacked into’ and that he had not sent me any ‘e-mail recommending Online Business ‘Systems), I responded to the inital e-mail ‘and agreed to receive a so-calted Decision |Package. {paid an initial charge of $9.95 on 2-21-12, After reviewing the Decision |Package | next agreed to become a "Distributor for Online Business Systems {hereinafter referred to as OBS) & Herbalife by paying $399.00 to Mr. Brian FrazierfOBS, On 3-5-12 5 paid $100.00 to OBS for the set-up on my ‘Back Office’ on the OBS internet website. On 3-7-12 I paid ‘an additional $39.95 to Brian Frazier/OBS. (On or about 3-28-12 I received a phone call “from Ms, Cathy Callahan, Brian Frazier'sCoach', informing me that I could ‘become a ‘Supervisor’ if I was willing to pay $819.05 to OBS by 43-2. On 4-2-12 1 ‘called Cathy and told her that we were willing to pay the money. So, on 43-12 my bank withdrew $839.05 from my aecount land the money was wire transferred 10 OBS |Gee copy of the wire transfer included with attachments), I now needed to complete my training with OBS and become farniliar with ithe OBS internet ‘back-office’. I wasted ‘Complaint Info Comments{approximately one month after OBS kept on closing the ‘back office! (see attachments) ‘When I finally completed the training and ‘was ready to purchase some leads fram OBS 1 was informed that someone had arbitrarily changed my status back to ‘Distributor’ two [steps below the ‘Supervisor’ status E had paid for. Please see e-mail from Cathy Callahan dated 7-25-12, After repeated requests for the name of the person responsible who changed my status went unanswered, F have tesigned trom OBS/Merbatife, Their bait land switch’ actions are not acceptable. ‘Therefore, { would request that you help us get our $1,397.95 back from OBS, AIL ‘want is my money back. L want to thank you. lin advance for your this ‘matter Respectfully ()(6) ‘Additional Comments: Iwwant my money back - $1,397.95, | | | {Compiainttnfo CRA Dispote 43 Days | |Plag - FOIA only2 Data Source ‘Grganizaion io x (Em [Entered Date “Ti7i9/2013 ic —_ Upsdated Date Ageney Contact (Enenat Agee (Cera de secs Date [igo ‘Consumer First Name co (Consumer Middle Name L | (Consumer Last Name He ‘Consumer Saluwation Consuner Address, Line 1 io [Consumer Address, Line? (Consumer Adiiress, Line > i ‘Consomer Address, Cit [Consumer Adress, State Code (Consumer Adress, Sate Name [Consumer Adress, Country Code ‘Consumer Aduiess, Country Name UNITED STATES ce (Consumer Address, ZIP Code ‘Extension ‘Consumer Work Phone, Country Code} [Consumer Work Phone, Area Code 606) ‘Consumer Work Phone, Number {Consumer Work Phone, Exteasion [Consumer Fax, County Code(Cousumer Fax. Area Code ‘Consumer Fax. Number (Consumer Celi Phone, Area Code (Consumer Celi Phi er (Cousumer Einail [Consumer Age range F ie [Consumer Military Station — f ‘Consumer Complaining Company/Ons - ‘Company Name ‘Online Business Systems [Company Address, Line (——=(694GNAcalemy Blvd #166 ‘Company Address, Line 2 Ce [Company Adress, Line 3 f (Company Address, City [COLORADO SPRINGS (Company Address, State Code (CO ‘Company Adres, State Name Colorado | (Company Address, Country Code [USA - - (Company Address, Country Name UNITED STATE: (Company Address, ZIP Code ‘80918 Cooma ee OTE NE a ‘Company Address, ZIP Code i [Exteasion ‘Company Phone, Country Cole | (Company Phone, Number == 4214850 ‘Company Phone, Exiension f Company Eoail f | few incomeathome.com (Company Rep Middle ‘ [Company Rep Last Name (Dahi ‘Company Rep Salutation : {Company Rep Comments resident (Complaint Tnfo Ininal Contact Method ° ‘Compiaiot info Initial Contact Date | ‘Complaint Tao Initial Response Method: ‘(Complaint info inital Response Date ‘Complaint Info Amount RequestedMethod | (Complaint fafo Amount Requested | Walue {Complaint info Amount Paid Method | (Compiaiat Taio Amount Paid Value ‘Complaint info Product Service Code (4006 (Complaint Info Product Service ‘Buviness Opportunities\Work-ACHomie [Description Plans {Complaint Info Law Violation Code ‘Complaint Info Law Violation r Des Go (Compiaint Info Statute Description | ‘(Complaint Info Topic Code f inint Info Topic je heard this ad on the radio for an income |souree. Ad is very misleading. We heard this ad on the radio about an online source of income. how several people make several ‘$1000 a month, You only have to pay $20 to order the info on it. So we did. The info (booklet and CD) is 2 lot of hype on the ‘money the people make (altho it says in ismall leters briefly that this is not typical income) And they stil don't teil you what |you are geiting inte. So you call the number. [Complaint Info Comments [Then they tell you itis Herbalife, A dict ' [product and try fo coerse you into signing up | “for only $500!"!, We did not, So he says we | ‘keep $10 of your money and if’ don't send back the packet of info (at your own expense) we keep more of your money. This is wrong. Any company of any integrity tells you upfront what you are ‘buying’. Even the info we paid for did not (ell us what it was. ‘Then you are stuck losing yout $20 for what ‘you didn't want. — Additional Comments: ‘We want our $20 back. ', ‘Comipisint info CRA Dispute F Complaint Info CRA Dispute 45 Days [Flag - FOIA only2 Data Source ‘Grganizaion io x (Em [Entered Date ~Toris/2013 ic —_ Upsdated Date Ageney Contact (Enenat Agee (Cera de secs Date Fows/2012 ‘Consumer First Name co (Consumer Middle Name L | (Consumer Last Name He ‘Consumer Saluwation Consuner Address, Line 1 io [Consumer Address, Line? (Consumer Adiiress, Line > Consumer Address, City WHITEHOUSE | [Consumer Adilress, State Code (Consumer Adress, Sate Name [Consumer Adress, Country Code ‘Consumer Aduiess, Country Name UNITED STATES ce (Consumer Address, ZIP Code ‘Extension ‘Consumer Home Phone, Country ‘Code Consumer Work Phone, Country Code! {Consumer Work Phone, Ares Code | ‘Consumer Work Phone, Number {Consumer Work Phone, Exteasion [Consumer Fax. Country Code(Cousumer Fax. Area Code ‘Consumer Fax. Number (Consumer Celi Phone, Area Code (Consumer Celi Phi er (Cousumer Einail [Consumer Age range F ie [Consumer Military Station — f ‘Consumer Complaining Company/Ons - ‘Company Name ‘Online Business Systems [Company Address, Line (——=(694GNAcalemy Blvd #166 ‘Company Address, Line 2 Ce [Company Adress, Line 3 f (Company Address, City [COLORADO SPRINGS (Company Address, State Code (CO ‘Company Adres, State Name Colorado | (Company Address, Country Code [USA - - (Company Address, Country Name UNITED STATE: (Company Address, ZIP Code ‘80918 Cooma ee OTE NE a ‘Company Address, ZIP Code i [Exteasion ‘Company Phone, Country Cole | (Company Phone, Number == 4214850 ‘Company Phone, Exiension f Company Eoail f | few incomeathome.com (Company Rep Middle ‘ [Company Rep Last Name (Dahi ‘Company Rep Salutation : {Company Rep Comments resident (Complaint Tnfo Ininal Contact Method ° ‘Compiaiot info Initial Contact Date | ‘Complaint Tao Initial Response Method: ‘(Complaint info inital Response Date ‘Complaint Info Amount RequestedMethod err canintase contac tntnannicinsct [Complaint info Amount Requested | [Watue |[Compiaint info Amount Paid Method | (Compiaiat Taio Amount Paid Value {Complaint Info Produ Service Code 4006 (Complaint Info Product Service ‘Buviness Opportunities\Work-ACHomie [Description Plans {Complaint Info Law Violation Code ‘Complaint Info Law Violation fr Des Go [Complaint Info State Description + ‘(Complaint Info Topic Code f inint Info Topic riprion Twas contacted by Karen Graf with On “Business Systems after inquiring about Income At Home. was adamant from the ‘beginning that { did not want to be involved in a business where I would be contacting “fciends and fasily. Karen assired me that sway not the case and told me several times not to worry about sales leads that she had access to plenty of leads. Karen told me if 1 Ibranted to get off to a good start I shotd {join the OBS back office where ¥ would Recieve extra support. [gave her my Discover credit cand number and was charged 397.43 on May 2, 2012.1 did not ‘know I would also be charged monthly for this service. I received an email from billing@ myobsoffice.com on May 16, 2012 informing me of a up coming charge of $100.00. 1 responded to the email that I had ‘not authorized any more charges. A few “days later Karen suggested that T should order 2 few thousand dollars in inventory. 1 told her I did not have money to purchase product. Je was then that T was fold I would inced (0 make a hist of friends and family ‘Alter thinking about this. [called Karen ancl told her { was not willing to contact friends land family. She asked for my password © the OBS back office so 1 would not receive emails J was expecting that she would keep her word, instead she has not contacted me ‘again. I sent an email to Karen and OBS | | | ‘Compiaint Info Comments| ‘back office, asking for a refund of 397.43. | ‘There has been no tesponse.{ am not | requesting a refnd for the Herbalife kit or | the information packet I paid for.1 am very | ic ft. Upsdated Date i Ageney Contact (Enenat Agee / (Complaint Date ‘oovis/2012 ‘Consumer First Name 6) | (Consumer Middle Name L | (Consumer Last Name PO) ‘Consumer Saluwation Consuner Address, Line 1 [G} (Consumer Address, Line2 6) ' (Consumer Adiiress, Line > : ‘Consomer Address, City [RESEDA | {Consumer Adikes, State Code (Consumer Adress, Sate Name ‘Consumer Address, Country Code ‘(Consumer Address, Country Name UNITED STATES [Consomer [esmsane ‘Adress, Z1P Code [Extension ‘Consumer Home Phone, Country ‘Code Consumer Work Phone, Country Code! EOL orton co [Consumer Work Phone, Area Code [| (Consumer Work Phone, Number [Consumer Fax. Gounny Code f(Consumer Fax. Area Code ‘Consumer Fax. Number (Consumer Celi Phone, Area Code (Consumer Celi Phi er (Cousumer Einail [Cousumer Agerange ie [Consumer Military Station [Consumer Complaining Company/Ons / ‘Company Name [ONLINE BUSINESS SYSTEMS | [Company Address, Line F ‘Conmpany Address, Line 2 F [Company Address, Line? | [Company Address, Gly (Company Address, State Code / ‘Company Adres, State Name —_—— ‘Company Address, Country Code /UNK (Company Address, Country Name UNKNOWN LOCATION (Company Address, ZIP Code Hooray A TE NE a ‘Company Address, ZIP Code i i [Exteasion ‘Company Phone, Country Cole | [Company Phone, Area Code I [Company Website [Company Rep First N ‘Company Rep Middle S F Company Rep Last Name : | ‘Company Rep Salutation {Company Rep Comments [Complaint Tafo Initial Contact Method Interact Web Site ‘Compiaiot info Initial Contact Date [Complaint info Inival Response Method [Complaint nfo Initial Response Daie ‘Complaint Info Amount Requested[Method (Complaint fafo Amount Requested ‘Value pi [Complaint info Amouni Paid Method Bank Account Debit (Compiaist nfo Amouni Poid Value $1000.00 ~~ ‘Complaint info Product Service Code (4006 (Complaint Info Product Service ‘Buviness Opportunities\Work-ACHomie [Description Plans {Complaint Info Law Violation Code ‘Complaint Info Law Violation fr Des Go [Complaint Info State Description + ‘(Complaint Info Topic Code f ‘Com inint Info Topic | ing for @ work from h : ‘opportunity sometime last July 2012, L was | surfing entine and landed on | lemeerbuilders.com snd found there this job | Aitle ‘work from home BBB accredited’ | | When { saw that it was BBB accredited, | somehow it gave me apositive thought about | | | | this online job posting and soi went on and gave ita try. [paid $9.95 and then the next “day. one of the coaches called me and “imroduced herself to me and gave me the “instructions wbat to do next wile waiting {or myDecision Pack. Tam sil hoping this will work for me. When the decision pack [aived, I watched the Video presention and reviewed the materials and everyhing | Jooked so promising and inspirational. After the instructions und the Businesslntroduetion | “calls from the coaches, joined the Online i “Business Systems for 399.00 which tuned | “out to be Herbalife wbich was never | disclosed on the Job Posting. It was lke a | smystery ofa puzzle tha hey will call you 3 i or 4 times until theydisclose that they ace | Merbalife. Since L like Herbalife 1 was sill | { ‘Complaint Info Comments ‘oplimistic that this might work for tue...again. I jumped to the Supervisors evel because they said « maximize and leverage the power ofthe internet and that cost neatly Complaint Ino CRA(Complaint info CRA Dispute 43 Days | [Flag - FOIA only IRecord 71 of 72 : eases pesonanasannensanetaninasnensanesanunas [2816398 2 Data Source ‘Grganizaion io x (Em [Entered Date “io/i72013 ic —_ Upsdated Date Ageney Contact (Enenat Agee (Cera de secs Date Homo ‘Consumer First Name co (Consumer Middle Name L | (Consumer Last Name He ‘Consumer Saluwation Consuner Address, Line 1 io [Consumer Address, Line? (Consumer Adiiress, Line > i ‘Consomer Address, City [WAYNESBORO | [Consumer Adress, State Code (Consumer Adress, Sate Name [Consumer Adress, Country Code ‘Consumer Aduiess, Country Name UNITED STATES ce (Consumer Address, ZIP Code ‘Extension ‘Consumer Home Phone, Country ‘Code Consumer Work Phone, Country Code! {Consumer Work Phone, Ares Code | ‘Consumer Work Phone, Number {Consumer Work Phone, Exteasion [Consumer Fax. Country Code(Cousumer Fax. Area Code ‘Consumer Fax. Number (Consumer Celi Phone, Area Code (Consumer Celi Phi er (Cousumer Einail [Consumer Age range F ie [Consumer Military Station — f ‘Consumer Complaining Company/Ons - ‘Company Name ‘Online Business Systems [Company Address, Line (——=(694GNAcalemy Blvd #166 ‘Company Address, Line 2 Ce [Company Adress, Line 3 f (Company Address, City [COLORADO SPRINGS (Company Address, State Code (CO ‘Company Adres, State Name Colorado | (Company Address, Country Code [USA - - (Company Address, Country Name UNITED STATE: (Company Address, ZIP Code ‘80918 Cooma ee OTE NE a ‘Company Address, ZIP Code i [Exteasion ‘Company Phone, Country Cole | (Company Phone, Number == 4214850 ‘Company Phone, Exiension f Company Eoail f | few incomeathome.com (Company Rep Middle ‘ [Company Rep Last Name (Dahi ‘Company Rep Salutation : {Company Rep Comments resident (Complaint Tnfo Ininal Contact Method ° ‘Compiaiot info Initial Contact Date | ‘Complaint Tao Initial Response Method: ‘(Complaint info inital Response Date ‘Complaint Info Amount RequestedMethod err canintase contac tntnannicinsct [Complaint info Amount Requested | [Watue |[Compiaint info Amount Paid Method | (Compiaiat Taio Amount Paid Value {Complaint Info Produ Service Code 4006 (Complaint Info Product Service ‘Buviness Opportunities\Work-ACHomie [Description Plans {Complaint Info Law Violation Code ‘Complaint Info Law Violation fr Des Go [Complaint Info State Description + ‘(Complaint Info Topic Code f inint Info Topic riprion -d information atthe | WorkatHome.com website about theit business opportunity. 1 was assigned to Ms, Rodriguez, who sont me a package with 2 DVDs from Online Business Systems at a cost of $9.95. These DVDs just tout the fact that many people have eared lots of money using their system, but do not state what the [system is. I did not retamn that package [within 14 days, Lwould have been charged an additional $39.95. On 8/8/12, L received a "very long phone call from Ms, Rodriguez, «who played a long recording that reveated the name of the product being sold was ecbalife, and to continue with the program, | would need to spend an additional $399. 1 _was directed to a website where [read a lot of legalese. I mentioned 10 My. Rodriguez ‘that I would not be able to remember everything read and would hopefully be able ‘to get a copy of everything; I got a positive reply. [also asked if, in this busines could be sued if someone had a bad reaction to the product, She specifically said, "No. 1 igave ber my credit eard number on the phone, my account was activated, and was told another package of items would be sent 1Ho me. [then got access to more information online, After reading the information, { discovered that I would have to put more (Complaint Info Comments ‘money into the business, I would have to ‘attend more meetings on the phone and in (On 8/3/12, [requestiperson, and a main part of the business is trying to recruit more people. | also discovered Herbalife has already been sued and independent distributors can be sued as ‘well. Affer finding out this information, on 8/10/12 T sent 20 e-mail to Ms. Rodriguez ‘stating that Thad changed my mind, did not ‘want to pursue the business, wanted 10 retum her package, and biain a refund, She specifically told me to send the package to ‘her address in Vista, CA. At my expense, TWO packages were returned to het wi ‘delivery confirmation, but aif she can naw say is she has not received anything. The “USPS website says Notice Left’ Still 00 tefand. -— Additional Comments DesiredScttlementID: Other trequires explanation}I spent $50 returning TWO pkgs to Ms, Rodrigues, including insurance and delivery confirnuation. Tan see that amount being deducted from $399 refund. However, ‘considering the two pkgs were unopened and immediately returned to the address she {old me to send returns fo, T feel Lam due a refund of $349. I do not recall reading anything that stated J gould not receive & refund, but I never received a copy of all the | legalese so cannot prove this, However, [ | never signed anything either’, {Complaint info CRA Dispute Flag [Flag - FOIA only |Record 72 of 72 e Data Source ~~ Grganizaion ° (eu [Entered Date (00/13/2013 o _ Upsdated Date Ageney Contact (Enenat Agee (Cree ccs Date onvis2013 ‘Consumer First Name co (Consumer Middle Name L | (Consumer Last Name He ‘Consumer Saluwation Consuner Address, Line 1 io [Consumer Address, Line? (Consumer Adiiress, Line > i ‘Consomer Address, Cit /MARSHEIE! | [Consumer Adiess, State Code (Consumer Actress, Suic Name [Wisconsin [Consumer Address, Country Code USA | ‘Consumer Aduiess, Country Name UNITED STATES ce (Consumer Address, ZIP Code ‘Extension ‘Consumer Home Phone, Country ‘Code Consumer Work Phone, Country Code} [Consumer Work Phone, Area Code 606) ‘Consumer Work Phone, Number {Consumer Work Phone, Exteasion [Consumer Fax, County Code(Cousumer Fax. Area Code ‘Consumer Fax. Number (Consumer Celi Phone, Area Code (Consumer Celi Phi er (Cousumer Einail [Consumer Age range F ie [Consumer Military Station — f ‘Consumer Complaining Company/Ons - ‘Company Name ‘Online Business Systems [Company Address, Line (——=(694GNAcalemy Blvd #166 ‘Company Address, Line 2 Ce [Company Adress, Line 3 f (Company Address, City [COLORADO SPRINGS (Company Address, State Code (CO ‘Company Adres, State Name Colorado | (Company Address, Country Code [USA - - (Company Address, Country Name UNITED STATE: (Company Address, ZIP Code ‘80918 Cooma ee OTE NE a ‘Company Address, ZIP Code i [Exteasion ‘Company Phone, Country Cole | (Company Phone, Number == 4214850 ‘Company Phone, Exiension f Company Eoail f | few incomeathome.com (Company Rep Middle ‘ [Company Rep Last Name (Dahi ‘Company Rep Salutation : {Company Rep Comments resident (Complaint Tnfo Ininal Contact Method ° ‘Compiaiot info Initial Contact Date | ‘Complaint Tao Initial Response Method: ‘(Complaint info inital Response Date ‘Complaint Info Amount RequestedMethod (Complaint fafo Amount Requested | Walue {Complaint info Amount Paid Method | (Compiaiat Taio Amount Paid Value ‘Complaint info Product Service Code (4006 (Complaint Info Product Service ‘Buviness Opportunities\Work-ACHomie [Description Plans {Complaint Info Law Violation Code ‘Complaint Info Law Violation fr Des Go [Complaint Info State Description + ‘(Complaint Info Topic Code f inint Info Topic [OWSAW 99,9) as.a way to make money at hhome (o supplement income or replace a ‘eattent job, ‘The claim states that this requires only ‘spare time’ from home, and ‘does not involve selling soap’. This is false and misleading. In reality, this is Fink to "Herbalife while in is right arguably Jegitmate, Herbalife is a long known Ipytamid marketing scheme. Once entolied a "sponsor or ‘mentor is assigned in this ease (Connie Skelton, 1098 Venable Rd ‘Waynesboro Tn 931 722-9255) who requires ‘on line meetings’ daily which “required 4-6 hours a day in ‘training’. On. enrollment I made the expectation clear of 4-6 hours per week. The sponsor then sends dvd videos that urge you to become a ‘supervisor to put you on the ‘road to success’ by purchasing $2400.00 in “merehanidise, and requiring you to purchase ‘apptox imately $500.00 in on tine so called business and marketing tools (1-Office’) all {this without ever specifying how income is generated, Finally o1ce the tools’ are bought, and the product is detivered to your home-a cost of apprixamtely $3000.00 you are pretty ‘Complaint Info Comments [ell left (0 selting the diet patients “consisting of ‘milk shakes’ and other “packaged diet foods fo your Friends personally and ox facebook. Great way to ‘Tose friends! So much for ‘no selling soap’‘Complaint Info CRA Dispute Flag. ‘Complaint info CRA Dispute 45 Days | |Flag - FOIA only ‘When it became clear to me that this was @ scam I decided to return the product to the sponsor. L was unable to get my money back ‘and months fater my credit card company (Discover) finally reimbursed my account for an unauthorized charge. [am stil out [several hunted defy for ‘on line tools? that I was told that | needed but could net get « refund for, My credit score was imapacted als when this so called sponsor “matieged te open an ‘Herbalife Merchant account that I did not authorize and tha 1 ‘did not ask for.Prodtuct_Or_Service: Diet ‘supplemets --- Additional Comments: |DesiredSetiementID: Other (requires |explanation)Remove this fraudufent [advertising from being uscd on air as is. The ad is misleading,and does not mention [required start up costs and realistic time required. The asl should mention start up ‘costs of aproxiniatley $3000.00, time required equal a ll ime job, andtheAs a Consumer Sentinel Network member, you must properly protect any information printed, downloaded, br otherwise removed from the Network as stated in OMB Memo M-06-16. Please delete or destroy this information within 90 days unless i use is still required for law enforcement purposes. When destroying the information you should bur, pulverize, or shred the information saved in paper format and destroy or erase information that has been saved electronically so that it cannot practicably be read or reconstructed, Proper erasure of electronic information must include the overwriting or “wiping” of the information from the electronic media oa which itis stored, STE EE aE Eaatene fiat MeRene ren ea REED etyUntitled Page Page | of 4 “Lecerchan sve in tar quiet eercauall F Consumer Sentine! Network Complaints (Record #1 Consumer Sentinel Network Complaints Reference 1703699 Nurmber: Language! Engi ‘Souree: Coreunor one? mments: The purse of ie Clan 6 prod he FYE wit my conse panes and busines dealings wth ‘Grate ushose Systome,onnarby Centurion Media Grol purchased S000 0 woth of avers (20 [Eiecleade @ 100 co anh urcbacd hie aevriing ss bueinese mtn to ow ae espa my oro indeoendont Dato: buses, neh aurehed Angst D012 are rine Sus eee Sere fap. amots ace str earte sstrcalecte to orm me oon Herel oquree cose. uses Motioce Dscbsure Region” whieh doctsns a now dovbulors te defiant an MM and danas ‘era rom ay ausset barnes any orf buenos rac by afiatoa such a6 CCI Eusinos Syslms wto oer ‘Busness Methace for oromoing Herbie bana ana proces fr asbibuters OF ‘he 4 sales jac |purchased ra OMG tough Onna arose Systeme one naa aslo canst {Miomaton Itt sel ie uptoGok ike aed the consumers ere cw try ot he eae had bd cota [Ntornon, 63d ra bad or Ut tse phone surance aes fonnaton a:b cea {arr nfomaton Boyond tha Comuron Leads Potey and gasinascocuma fal ha aaeriin | bought {rough tar, ae rt at pron ito, te Herbie Dasa” a eso an Goa Susrase some Fepreneraive and sgned ne up as areal Setter toh he rine Bares Sara ness Instn tt was moty conxrned with ying sates lene sversng tan grommet ne Here bard [ind produto eansuna try only expences wit tect potion a fe busneas, chines ‘shone ntoeton wit the HetalfeO88 cose, he sronges ive nas on gong me moby advsing ‘ndver the coco | mane up toby avesig ec or demo's, Halon reese Bisines rs that dtbutors mst peomote he corsomplon cher roduc at ana fremes am sronasing hat nave been to at of pyramascty ty CkGOnine Busnes Syste undaret an [novo a conga (Helo ineratoa that eat regalo on an WLM bacauns ay bet posit ‘Sreonevmon. At 10000 enc fo as eas, whose inal and coal vomaion cates! ‘sperened, were Used agnn whoo conetmet autem, er are bad or ncompietsle lead noon es me wandor tt CME: sang NON INTEGRITY atvriang ard a “power ret re mang onmicson of ur Hortalte Domina ieiovre. ese pram ace? tn any ever hav pooh eat, JP communication and emails with the consumer who thought | traudled her crecht card, emails, a documented ‘Soma’ comptes wn Netalle and oer aormuntatan consspandenes al ands mes beta was [tvesin cl tinal raul by ve orgorizaon Wat wash moat unconscenable ct of Grive Business ystems toward n,n my opm, a consume! oe Iter bace sion sen tat yt 9 ‘anaumorto bese | was tm-ono wio auaate red avd Ihave po ots you Teaco ary ta fr ool wile gaa abt as tw Compt complaint Resolution" rooted: Data Reference” Eniorad Gy: FSOS FTCUSER Updated By: | ‘Compaint FC Cie Capit saan G8) ‘oureas Arount 3.000 60 Requested | Contact Type: Coniglaiat Payment Method: ‘Complaint (iiss at: Initial Contact: ‘Statute Rule: FTG Aci S20 5 [BCP] Law Violation: Deceplonivierepresentation huips:/Avww.consumersentinel.gov/_layouts/PrintRecordDetails aspx?documentNumbers= 1... 3/5/2013Untitled Page Page 2 of 4 Topic: ‘isp with Crodit Bureau ~ Responded?: Satisfaction? “iiember of io ‘armed forees or ‘dependent? (b)(6) Es » Montana UNITED STATES {liy: ‘Corrado Sings | SialeProv:(sorada ‘zip: 20018 Country: Unies Sates - mai: soppeiitirinebisteea com URL: mip Jonine-piciecsaysmacom “Phone Number: 4214669 Subject 1D Type: Subject Issuer County: Tit hups://www.consumersentinel.gov/_layouts/PrintRecordDetails aspx 'documentNumbers 2315/2013Untitled Page Page 3 of 4 ‘Record # 2 / Consumer Sentinel Network Complaints Reference Number Gaaguage: ‘Source: ‘Comments: ‘Was the ‘complaint resolved”: 96201399 ‘Griginator Reteronce ‘Number: Engish Coniact Type: Complaint ‘Consume? Ne? ‘Gn May 25,2042 | authalzad paymon for 9.88 0 ével in tesprograre Abail weak er fraceved 2 {estimonal csc stongut nfo abou! he company | was iol i coniact my coach y Ine name ct Sandra Johnson, wh cated me 3 days later, she talzshe was auto tm an personal bus. Azra To tho peogray ‘Se was ic stp atolephone mosing te erp Sep whe prota, Shes os 2 res & rover cal ‘She said shed call, Out socovcing ta my prone story, no cals wore ever mage. Sho sisted she ek fale but phene ‘occ do ntsuppot he cant wand on he progam, bu ke want Gea wh Sandra Nohncon. Har supansor did email on June 1210 soe what che could do. | od nor va ema hat | would ayn tre Frearamt | would get another coach. [never cd eceivea reply dd te 2 complaint wih the BEB and was, Fesponded to by Ashey R,, who ssid they would not charge the adsitonalg® 95 forthe program. | toll her ai {ocetend was 2tesimanal dacs and a eaghure ling me about the comany. | asked Aehiey what was the 129.95 was for & sho said was forthe package | recolod. Again sho could not or would nota mo what ho '58.95 was for. Ashley conlacted me dune 12. ema 8 wepondad with calle Achay. She told ma to return Vhopackago & they woule not charge me te $9.9, foe something Icnt receive, tasked her about the 9.95 & ‘she sad thet wes fo shipping & handing forthe 2 cscs. The outcome was that beau rot get my 9:38 back & {hal shoud pay to vetun the 28s. have epend many huts to ty fo stay wih the company ut they id not {rake it easy lave fled a complaint wih thaB&B as wall. {have tes mary ropvts on werlang at home scams, but ey sa the company was aceraeted by tho BB, The 39:95tee was tobe charged fait return he dacs ‘nin 2 wack. As didnt gat tha auppor | was promisad. | ted the complaint sah ine BES. ‘have authonzea ny cred card companyrat fo accapt any more charges fam Ts company, as wel as theB.95 charge which Data Reterence: Entered By: Updated By: ‘Complaint ‘Source ‘Amount Roquested: Payment Method: ‘Complaint ate: iniat Contac: ‘StanterFuie: Topic: ‘Dispute with ed mar ember ot ‘armed forces or dependent”: ‘Consumer Complaining CompanyiOrg: huips:/fwww.consumersentine!.gov/_layouts/PriniRecordDetails aypxdocumentNumbers FIOCIS-FrCUSER FTC Onine Complaint Assistant (Cis) Product Service Business Opportunites Work Al cae Bans ‘Code $10.08 MastarGard Cell Gad Agency iniame Comact: eaDa2 “Transaction 5252012 Date: Vintisted Contact Ini Pana: other FIC Act Soe 5 (GO) ‘Law Violation: Bacapiorimerapreceriation — Dispute with Credit __ Bureau? Dispute with Crodit Bureau Resolved to Satistaction?: He ‘Consumer information a) ‘SOUTHFIELD SEE Naa {(5)(6) ‘Country: UNITED STATES 3/5/2013Untitled Page Page 4 of + ‘Subject t Giy: Botovas - “BiaieProve Nebraska ‘Country: Uneed Sates huips:/Avww.consumersentinel.gov/_layouts/PrintRecordDetails aspx?documentNumbers= 1... 3/5/2013ue: onugenmeerey : SENTINEL=~ Ont Taw en emit il [BBB AZ Phoenix [1126008479531 ‘Complaint [Organization loia7Do11 [BBBPHAZ-USER [osrsi73013 [Consumer Address. Line 1 (Consumer (Consumer Address. Line? Consumer Address. City ~~ SANGER ‘Consumer Address, State Code ‘Consumer Address, State Name California (Consumer Ades, Coury Cals USA~ Consumer Addiess, Counuyy Name UNITEDSTATES ‘Consumer Address, ZIP Code bio) (Consumer Address, ZAP Code [ i [Extension lL | {Coasimmer Home Phone, Coamty foe (Consumer Home Phone. Area Code(Consumer Home Phone, Number | ‘[Cousumer Fax, Country Code iF ‘Consumer Fax. Area Code i & a {Consumer Cell Phone, Country Cade f ‘Consumer Celi Phone, Area Code ‘Consumer Celi Phone, Number ee 6) (Consumer Agerange. eer eect [Consumer Military Statos f (Consumer Military Station f [Consumer Complaining Company/Org | ‘Company Name [eHlome Business Network, inc (Company Address, Line 1 [TS333 N, Puna Road #235) (Company Address, Line 2 t (Company Address, Line 3 f oom ‘Address, City : a. ‘Company Address, Country Code (USA. ‘Company Address, Country Name (UNITED STATES pone nae (Company Address, ZIP Code 85260 (Company Address, ZIP Code Extension I ‘Company Phone, Area Code 480 [Company Phone, Number 235001 ‘Company Phone, Extension I (Company Email ‘Company Rep Safatation f {Company Rep Comments{Complaint info Initial Contact Method | ‘Complaint nfo Initial Contact Date | ‘Complaint Info Initial Response, ‘Method I ‘Complaint Ino Initial Respoose Date | {Compiast ino Amonnt Requested | Method (Complaint Info Ainount Requested =| Value [Complaint Info Aniount Paid Method | ‘Complaint Info Amount Paid Value [Complaint Info Product Servive Code (3006 [Complaint info Product Service ‘Business Opportunities\Work-At-Home ‘Description ‘Plans [Comps Info Law Violation Code / {Complain Info Law Vieation [Description at home taining pack for $9.95 shipping. only for a 60 wail. Problem #1: No reciept ‘purchase was emailed to me. Got interested ‘in the program, etc, Then purchased the |'$199 Herbalife starter pack, Problem #2: [Agian no email of reciept was sent to me of purchase. Then was conned into the ‘senior consultant position,’ for $451. Problem #3: ‘Agiaa like problems 1 and 2, ne form of reciept. Then just to get into the ‘so called” ‘Supervisior’ position, was another $2500, Iovhich I didn’t go for. Thats when I decided to bring this to a halt because to me it saised ‘ated flag! I did my own investigation on this company, and found nomerous scamirip-off reports, Also just to add to it, ‘was sent to an ‘ioffice program! to start my training. The website is actually a paysite for $19.95 a month, AND. just to get to start itvaining, {had to purchase MORE programs. ‘Thats when T really decided this is too much, ‘and Im Toosing all my hard earned money, this company is getting richer as they funnel ‘Complaint Info Comments ‘more money out of me!! This is ridicolust!(On Jan, 20th and 2st. Femailed my mentoricoach, Gary Baily, I told him that 1 ‘was having finanicial problems and that I ‘wanted out with all my money refunded bback, and that was. I believe. Friday, the 21st, Haven't heard anything from them ‘since nor has my account has been eredited with a refund. [don't want ro cause any problems, all [want is my money back!! ‘And all of it!! Which is $669.95!" Also at the actmal income at home website, it has the ‘BBB logo with an A+ rating. 1 look this [company up on here, and thier not even rated!! False Advertisment?” ‘Thank you and Fook forward to getting to “the botion of this, PS, Just a fair warning, they may try to play ‘dumb do to uo reciepts!! -— Additional ‘Comments: Just to get my money back. ‘Don't want to cause (rouble and to make ‘Complaint Info CRA Dispute Flag > ‘Complaint info CRA Dispute 45 Days | |Flag - FOIA onlyRecord 2 of 15 eapensaesinpuasannensanetaninasanenannesaninas [30726513 e (Baa Somes DS (Em [Entered Date “oxio/2017 ic —__ (BBBP Upsdated Date 578172012. Ageney Contact [Extemal Agency (Cree ccs Date (030972011 (Consumer Middle Name | [Scneser Sacra Coe te Cae b@) [Consumer Address, Line? aa“ ‘Consomer Address, Ci {Consumer Addies, State Code (Consumer Adress, Sate Name {Consumer Address, Country Code ‘Consumer Aduiess, Country Name UNITED STATES ce (Consumer Address, ZIP Code ‘Extension ‘Consumer Home Phone, Country ‘Code Consumer Work Phone, Country Code! {Consumer Work Phone, Ares Code | ‘Consumer Work Phone, Number {Consumer Work Phone, Exteasion [Consumer Fax. Country Code(Cousumer Fax. Area Code ‘Consumer Fax. Number (Consumer Celi Phone, Area Code (Consumer Celi Phi er (Cousumer Einail [Consumer Age range F ie [Consumer Military Station — f ‘Consumer Complaining Company/Onx / ‘Company Name |eHlome Business Network, Ine [Company Address, Line (15333 N.Poma Road 235 ‘Conmpany Address, Line 2 F [Company Adress, Line 3 f ‘Company Address, City SCOTTSDALE (Company Address, State Code AZ ‘Company Address, State Name ‘Anizona | (Company Address, Country Code [USA - - [Company Address, Country Name [UNITED STATE: (Company Address, ZIP Code 185260 (oom ‘Address, ZIP Code i Extension ‘Company Phone, Country Code | (Company Phone, Number ‘Company Phone, Extension f ‘Company Email chomeadmin@ ginail.com {Company Rep Middle {Company Rep Last Name ‘Company Rep Salutation : {Company Rep Comments ‘Staff Accountant [Complaint Tafo Inival Contact Method ' ‘Compiaiat fafo Initial Contact Date > ‘Complaint Tao Initial Response Method: ‘(Complaint info inital Response Date ‘Complaint Info Amount Requested‘Meo ‘Conia ints Aromat Requested 7 Walue (Compiaint info Amount Paid Method { (Compiaiat Taio Amount Paid Value {Complaint info Product Service Code [4006 _ (Complaint Info Product Service [Business Opportunities\Work-ACHome Plans ‘Description ‘Complaint Info Law Violation Code | ‘Complaint Info Law Violation es (Compiaint Info Statute Description | ‘(Complaint Info Topic Code f ischeme. They ‘sent mea DVD for ei 95 ‘which only consisted of success stores, then “they took another $39.95 from my aceount, | | | csiedto pea find, yw or | ingy calls, and ane of the girls said more | | ie charges sll be forthcoming to my account, $50.00 plus more is a bit much for a DVD. 1 did not agree to go further with them when 1 found out is was Herbalife, which my ‘mother tryed to sell their product 25 ye ‘Complaint lafo Comments | ago and got no where. t cant believe Sean Hannity is promoting this. fd like my money ‘back and I will send them theie DVD back ‘too, I actually had to close my checking | account and open another with fears of them | ‘making more charges to my account, -~ | ‘Additional Comments: Refund! ‘Complaint inlo CRA Dispute Flag [Complaint Info CRA Dispute 45 Days | Flag - POLA onlyRecord 3 of 15 7 eaeeeiaessepeasannesaanetaninasnensanesaninas (52873786 e ‘Data Source DS (eu (Encred Dass * qori3ioii f ape Updated Date 05/31/2012, Agency Contact [External Agency eo Date (o9fi2AOLt ‘Consumer First Name co (Consumer Middle Name L | (Consumer Last Name He ‘Consumer Saluwation Consuner Address, Line 1 io [Consumer Address, Line? (Consumer Adiiress, Line > i ‘Consomer Address, Cit [Consumer Adress, State Code (Consumer Actress, Suic Name [Wisconsin [Consumer Address, Country Code USA | {Consumer Adress, S ce (Consumer Address, ZIP Code ‘Extension ‘Consumer Work Phone, Country Code} [Consumer Work Phone, Area Code 606) ‘Consumer Work Phone, Number {Consumer Work Phone, Exteasion [Consumer Fax, County Code(Cousumer Fax. Area Code ‘Consumer Fax. Number (Consumer Celi Phone, Area Code (Consumer Celi Phi er (Cousumer Einail [Consumer Age range F ie [Consumer Military Station — f ‘Consumer Complaining Company/Onx / ‘Company Name |eHlome Business Network, Ine [Company Address, Line (15333 N.Poma Road 235 ‘Conmpany Address, Line 2 F [Company Adress, Line 3 f ‘Company Address, City SCOTTSDALE (Company Address, State Code AZ ‘Company Address, State Name ‘Anizona | (Company Address, Country Code [USA - - [Company Address, Country Name [UNITED STATE: (Company Address, ZIP Code 185260 (oom ‘Address, ZIP Code i Extension ‘Company Phone, Country Code | (Company Phone, Number ‘Company Phone, Extension f ‘Company Email chomeadmin@ ginail.com {Company Rep Middle {Company Rep Last Name ‘Company Rep Salutation : {Company Rep Comments ‘Staff Accountant [Complaint Tafo Inival Contact Method ' ‘Compiaiat fafo Initial Contact Date > ‘Complaint Tao Initial Response Method: ‘(Complaint info inital Response Date ‘Complaint Info Amount Requested[Method ‘Complaint info Amount Requested Watue (Complaint info Amount Paid Method | ‘Complaint Inio Amount Paid Value $30.00 ‘(Complaint info Product Service Code [4006 (Complaint Info Product Service ‘Buviness Opportunities\Work-ACHomie [Description Plans {Complaint Info Law Violation Code ‘Complaint Info Law Violation fr es (Compiaint Info Statute Description ‘(Complaint Info Topic Code f ‘Thad looked into an online busines train [package for 30,00 and ete feeling that | ‘am getting scammed. They had sent me a training pamphet sd DVD and most of the video and pampiilet talked about how you ‘could make alot of money. So far it has been several phone calls and a webinar and the ‘whole thing was about recuiting others and bbuying into larger levels within the ‘organization. The whole thing sounded ike ‘a seript and you heard the same stories about success in te business, of which I am still [trying to figure out what that is. They did ‘mention something ahout buying Herbalife products and foosing weight, Bach time I have talked to them I hear the same thing do |you want to make a change and wre you ‘willing (o invest in that change, Now they want me to register on their office website ‘Complaint Info Comments, snd start thetr training. When I registered it “took me to a page asking for my eredit card {nformation. It stated that | would have to pay 19.95 per month to stay registered. So far Uave invested $230.00 plus a phone bill have yet to get. [ dont feel comfortable “confronting them, because ll they do is uy to convince me to spend more money. |Please look into this. — Additional Comments: I get the fecling that this is @ |pyainid sceme and want them to stop cheating economically desperate people. ‘Mere is the email addresses and phonelsumbers Lhad to ca (V6) THORNE is [(ox6) Jwho seems to be the present, email address (exe) fund bis numiber is If you have an email {can Send you alt the emails they sent me.’ ‘Complaint info CRA Dispute Flag | [Complaint Info CRA Dispute 45 [Flag - FOIA only 1Record 4 of 15 e (Baa Somes DS ‘en (Encred Dass Tavis f pep Updated Date 66/01/2012, Agency Contact [External Agency Her ca Date on4n01b (Consumer Middle Name | [Scneser Sacra Coe te Cae b@) [Consumer Address, Line? aa“ (Consumer Address, Cty ss LOSANGELES {Consumer Adtkess, Stale Code CA (Consumer Adress, Sate Name {Consumer Address, Country Code ‘Consumer Aduiess, Country Name UNITED STATES ce (Consumer Address, ZIP Code ‘Extension ‘Consumer Home Phone, Country ‘Code Consumer Work Phone, Country Code} [Consumer Work Phone, Area Code 606) ‘Consumer Work Phone, Number {Consumer Work Phone, Exteasion [Consumer Fax, County Code(Cousumer Fax. Area Code ‘Consumer Fax. Number (Consumer Celi Phone, Area Code (Consumer Celi Phi er (Cousumer Einail [Consumer Age range F ie [Consumer Military Station — f ‘Consumer Complaining Company/Onx / ‘Company Name |eHlome Business Network, Ine [Company Address, Line (15333 N.Poma Road 235 ‘Conmpany Address, Line 2 F [Company Adress, Line 3 f ‘Company Address, City SCOTTSDALE (Company Address, State Code AZ ‘Company Address, State Name ‘Anizona | (Company Address, Country Code [USA - - [Company Address, Country Name [UNITED STATE: (Company Address, ZIP Code 185260 (oom ‘Address, ZIP Code i Extension ‘Company Phone, Country Code | (Company Phone, Number ‘Company Phone, Extension f ‘Company Email chomeadmin@ ginail.com {Company Rep Middle {Company Rep Last Name ‘Company Rep Salutation : {Company Rep Comments ‘Staff Accountant [Complaint Tafo Inival Contact Method ' ‘Compiaiat fafo Initial Contact Date > ‘Complaint Tao Initial Response Method: ‘(Complaint info inital Response Date ‘Complaint Info Amount RequestedMethod (Complaint fafo Amount Requested | Walue {Complaint info Amount Paid Method | (Compiaiat Taio Amount Paid Value ‘Complaint info Product Service Code (4006 (Complaint Info Product Service ‘Buviness Opportunities\Work-ACHomie [Description Plans {Complaint Info Law Violation Code ‘Complaint Info Law Violation fr Des Go [Complaint Info State Description + ‘(Complaint Info Topic Code f ‘Com inint Info Topic Tin May of 2011, T decided to work for |Ebome Business Network, [was assigned Personal Couch Marvin Beal who took my payment over the phone for package of the product Herbalife that he would be training Ime to sell to consumers. After several tries of trying him sending it to me, I never received the package, {told him that I no Jonger wanted the product and to refund my money back. He sent me several emails explaining that he would refund the money. |e explained he would put it back on the card 1 used for the payment, | explained to hhim that the card is no longer valid so he Dill have to send a check. He stated ina email that he would send me a refund by “check on July 18, 2011, fnever received it Aill this very day October 9, 2011, Fant ‘believe how unprofessional this company is, Teven called Herbalife but they don't have a “record of a product purchase because its through the coach we deal with, they called. |Marvin Beal ond explained that he needs 10 tefund my money back but he never did. Yan ‘completely unhappy with this company aad J want my $199.99 back from them, They stole my money!!! — Additional Comments: want my § 199.99 back ASAP. ‘Complaint Info Comments ‘Compiaint Info CRA Dispute Flag ‘Complaint Info CRA Dispute 45 Days | Flag - FOIA onlyRecord 5 of 15 pasansoessousuasannessanetaninasnanensanesanunas (34752705, e ‘Data Source DS (eu [Entered Date ic __|BBBP Updated Date ‘06/01/2012 Agency Contact ‘Extemal Agency Date “810372012 (Consumer Middle Name | [Scneser Sacra Coe te Cae b@) [Consumer Address, Line? Eouane Maas ine [Commer Aduress, iy —~(WACO SSS {Consumer Addie, State Code (Consumer Adress, Sate Name {Consumer Address, Country Code ‘Consumer Aduiess, Country Name UNITED STATES ce (Consumer Address, ZIP Code ‘Extension ‘Consumer Home Phone, Country ‘Code Consumer Work Phone, Country Code} [Consumer Work Phone, Area Code 606) ‘Consumer Work Phone, Number {Consumer Work Phone, Exteasion [Consumer Fax, County Code(Cousumer Fax. Area Code ‘Consumer Fax. Number (Consumer Celi Phone, Area Code (Consumer Celi Phi er (Cousumer Einail [Consumer Age range F ie [Consumer Military Station — f ‘Consumer Complaining Company/Onx / ‘Company Name |eHlome Business Network, Ine [Company Address, Line (15333 N.Poma Road 235 ‘Conmpany Address, Line 2 F [Company Adress, Line 3 f ‘Company Address, City SCOTTSDALE (Company Address, State Code AZ ‘Company Address, State Name ‘Anizona | (Company Address, Country Code [USA - - [Company Address, Country Name [UNITED STATE: (Company Address, ZIP Code 185260 (oom ‘Address, ZIP Code i Extension ‘Company Phone, Country Code | (Company Phone, Number ‘Company Phone, Extension f ‘Company Email chomeadmin@ ginail.com {Company Rep Middle {Company Rep Last Name ‘Company Rep Salutation : {Company Rep Comments ‘Staff Accountant [Complaint Tafo Inival Contact Method ' ‘Compiaiat fafo Initial Contact Date > ‘Complaint Tao Initial Response Method: ‘(Complaint info inital Response Date ‘Complaint Info Amount RequestedMethod ‘Complaint info Amount Requested Watue ‘(Complaint info Amount Paid Method | (Compiaiat Taio Amount Paid Value ‘Complaint info Product Service Code (4006 (Complaint Info Product Service ‘Buviness Opportunities\Work-ACHomie [Description Plans {Complaint Info Law Violation Code ‘Complaint Info Law Violation fr es (Compiaint Info Statute Description ‘(Complaint Info Topic Code f ‘Com Twas scammed for $39.95 by a person claiming to be working for this company promoting FREE home business. For $9.95 they sent me a very basic brochure promoting their system to get started . The ‘brochure contained only testimonies ot successful customers supposed to have made lots of money. There spokes person started calling me to set up an interview t0 see if { could qualify and was suited for their business, When I finally had time ta discuss this business, and found out it was Hesbalife 1 decided I didn't want ¢o pursue this further [told Mr, Carsten I did not want to continue He said to keep the information in case things change in the future. A tew days later | “they used the credit card information 1 | ‘supplied for the first transaction and got | 839.95 from my account. They said it way | for the material they had sent me thal was | ‘not sent back. They are actually promoting 1 | ‘program for $199.95 that is suppose to get going toward your fortone in a horne | business. People need to know bow they are | | & | | | | | { | ‘Complaint Info Comments “working this. Tam sure itis false ‘advertising. ~~ Additional Comments: only ‘want the money they got from my account “without authorization ($39.95). I was aware ‘of the $9.95 and was willing to bay i te investigate the in Home bus ‘omplaint Info CRA(Complaint info CRA Dispute 43 Days | [Flag - FOIA only IRecord 6 of 15 7 Paeansaesstivuasannessanetaninasaenessanesaninasl (39225780 e (Baa Somes DS (eu Enero’ Dawe f ~ ape Updated Date 66/01/2012, Agency Contact [External Agency Complain Dae Date (01/24/2012 ‘Transaction Dae L. ‘Consumer First Name 66) ‘Consumer Middle Namie bo) i Consumer Last Name PO) ‘Consumer Salutation ‘Consomer Address, Line | ca (Consumer Addiess, Line? BO). ‘Consumer Aduless, Line 3 : ‘Consomer Address, Ci {Consumer Addies, State Code [Consumer Adiiess, Sai Name [New Hiarpahire {Consumer Address, Country Code (USA i {Consumer Adress, S ce (Consumer Address, ZIP Code [Extension ‘Consumer Work Phone, Country Code} [Consumer Work Phone, Area Code 606) ‘Consumer Work Phone, Number {Consumer Work Phone, Exteasion [Consumer Fax, County Code(Cousumer Fax. Area Code ‘Consumer Fax. Number (Consumer Celi Phone, Area Code (Consumer Celi Phi er (Cousumer Einail [Consumer Age range F ie [Consumer Military Station — f ‘Consumer Complaining Company/Onx / ‘Company Name |eHlome Business Network, Ine [Company Address, Line (15333 N.Poma Road 235 ‘Conmpany Address, Line 2 F [Company Adress, Line 3 f ‘Company Address, City SCOTTSDALE (Company Address, State Code AZ ‘Company Address, State Name ‘Anizona | (Company Address, Country Code [USA - - [Company Address, Country Name [UNITED STATE: (Company Address, ZIP Code 185260 (oom ‘Address, ZIP Code i Extension ‘Company Phone, Country Code | (Company Phone, Number ‘Company Phone, Extension f ‘Company Email chomeadmin@ ginail.com {Company Rep Middle {Company Rep Last Name ‘Company Rep Salutation : {Company Rep Comments ‘Staff Accountant [Complaint Tafo Inival Contact Method ' ‘Compiaiat fafo Initial Contact Date > ‘Complaint Tao Initial Response Method: ‘(Complaint info inital Response Date ‘Complaint Info Amount RequestedMethod [Complaint info Amount Requested | [Watue |[Compiaint info Amount Paid Method | (Complaint ino Amount Paid Value ‘Complaint Tafy Product Service Code 4006 (Complaint Info Product Service ‘Buviness Opportunities\Work-ACHomie [Description Plans {Complaint Info Law Violation Code ‘Complaint Info Law Violation fr Des Go [Complaint Info State Description + ‘(Complaint Info Topic Code f inint Info Topic ‘ovo emails from an unknown source that 1 did not request. It requested I Took at a Huffington Post article about a local woman that is making a lot of money 2t a horne [based internet business. I clicked on the link ‘and found an article suppesedly by CNBC media group about a woman named Emily ‘Stewart who lives io my home town (Newfields, NH) and who is making '$3487/month by ‘posting finks on the “internet for big companies.’ fn the supposed Jinterview she states that itis not a scam and {o click on the link provided with the article. Below the link it said that the home based business kit is BBB A+ rated. (I have since ‘earmed that the business I mention herein is NOT accreditted by the BBB at all!) After I ‘clicked on that fink [filled in the form and ‘gave my credit card info toward the shipping ‘and handling ($9.95) of this kit, What ¥ received was a joke. I gota thin color booklet and DVD which contained testimonials of people (ftst names only and state they reside in) who are supposedly making a lot of money with this business ‘ovhich was never named). T got an email ‘from a woman in Californis: Helga Hutnagl ‘of 26390 Harrisburg Dr. Sun City, CA. 92586 (phone: 951-301-6598, email: (Complaint Info Comments helgabufirag]@verszon.net) saying she inceded to talk with me ASAP to set up aiphone appointment. | asked her what the business 1s and she told me itis HerbaLite. 1 ‘caught on to the scatu having heard of the ‘many legal problems Herbal ife has had. asked (0 return the package For a refund. She ‘give me ihe following address to do so: 'EHeme Distribution 9207 North 9th Ave. Phoenix, AZ 85021, She said if ¥ eur it before 14 days won't be charged an additional $39.95 which I was never [informed of. Eretamned the package and cancelled my credit card having leamed of [others online who have been continuously charged without notice or their permission iby this scam, Helga said she cannot refund my money because she never got it. The ccharge was made in her name. -- Additional (Comments: I would like my $9.95 refunded to me by Helga Hufnag! via the form of = [personal check sent to me at my home acidress, She charged my credit card herself; ‘the charge has ber full name on it op ny credit card statement. The advertising for the package I was sent was fraudalent, it was not a BBB A+ rated business: I was never sent what the: interview/advertisement promised: the full training and instructions | ‘on how to stat the business ond make | ‘money posting links on the internet.’ ‘Commpiaint info CRA Dispute Flag | Saree are ere [Complaint Info CRA Dispute 45 Days, [Flag - FOIA only iRecord 7 of 15 e (Baa Somes DS ‘en (Encred Dass f ~ ape Updated Date 66/01/2012, Agency Contact [External Agency Complain Dae Date (02/23/2012 ‘Transaction Dae L. ‘Consumer First Name 66) ‘Consumer Middle Name bo | (Consumer Last Name ee) {Consumer Salutation (Consomer Address, Line 1 io (Consumer Address, Line2 (Consumer Adiiress, Line > : (Consomer Addre: (DETROIT | [Consumer Adress, State Code ML {Consumer Adress, Sate Name [Mic {Consumer Address, Country Code (Consumer Acres, ia (Consumer Address, ZIP Code [Extension ‘Consumer Work Phone, Country Code} [Consumer Work Phone, Area Code 606) ‘Consumer Work Phone, Number {Consumer Work Phone, Exteasion [Consumer Fax, County Code(Cousumer Fax. Area Code ‘Consumer Fax. Number (Consumer Celi Phone, Area Code (Consumer Celi Phi er (Cousumer Einail [Consumer Age range F ie [Consumer Military Station — f ‘Consumer Complaining Company/Onx / ‘Company Name |eHlome Business Network, Ine [Company Address, Line (15333 N.Poma Road 235 ‘Conmpany Address, Line 2 F [Company Adress, Line 3 f ‘Company Address, City SCOTTSDALE (Company Address, State Code AZ ‘Company Address, State Name ‘Anizona | (Company Address, Country Code [USA - - [Company Address, Country Name [UNITED STATE: (Company Address, ZIP Code 185260 (oom ‘Address, ZIP Code i Extension ‘Company Phone, Country Code | (Company Phone, Number ‘Company Phone, Extension f ‘Company Email chomeadmin@ ginail.com {Company Rep Middle {Company Rep Last Name ‘Company Rep Salutation : {Company Rep Comments ‘Staff Accountant [Complaint Tafo Inival Contact Method ' ‘Compiaiat fafo Initial Contact Date > ‘Complaint Tao Initial Response Method: ‘(Complaint info inital Response Date ‘Complaint Info Amount Requested‘Meo (Complaint fafo Amount Requested | Walue |Compiant info Amount Paid Method (Compiaiat Taio Amount Paid Value ‘Complaint Tafy Product Service Code 4006 (Complaint Info Product Service [Business Opportunities\Work-ACHome [Description Plans {Complaint Info Law Violation Code ‘Complaint Info Law Violation r Des Go (Compiaint Info Statute Description | ‘(Complaint Info Topic Code f {(Compisint nfo Topic f T signed oo to the eflome Business Neiveor expecting (0 be (rained on selling Herbalife products, The program end training consisted of training end usage of the ioffice products. I only participated in the Part A Iaining of step 1. Therefore [ would like a refund of $199.98. Leontacted my Sponsor to let her know did not want to continue, [ contacted her vi her home office phone and [email starting Februaty 14, 2012 but she has ‘Complaint Info Comments Jnot retumed my calls. Her name is Denise |Drenning at 419-335-6980. The whole setup seems fike a pyramid sceme for ioffice than helping develope a Herbalife distributor ship. Also the sponsor keep trying to push ‘me to be a supervisor, which was not what ‘mm Jooking fer, -~ Additional Comments: I want a refund because I did not complete the [training and their sponsor seems to be avoiding me. I believe she does not want to [process my refund! [Fup FOU onyRecord 8 of 15, e (Baa Somes bi Ex Enero’ Dawe ic Updated Date Agency Contact (Bxenal Azer Date ‘ogom2012 ‘Consumer First Name co ‘Consumer Middle Namie bo) i Consumer Last Name PO) ‘Consumer Salutation ‘Consomer Address, Line | io [Consumer Address, Line? ‘Consumer Aduless, Line 3 : ‘Consumer Address, Ci FORTWORTH {Consumer Addie, State Code (Consumer Adress, Sate Name {Consumer Address, Country Code (Consumer Acres, ce (Consumer Address, ZIP Code [Extension ‘Consumer Work Phone, Country Code} [Consumer Work Phone, Area Code 606) ‘Consumer Work Phone, Number {Consumer Work Phone, Exteasion [Consumer Fax, County Code(Cousumer Fax. Area Code ‘Consumer Fax. Number (Consumer Celi Phone, Area Code (Consumer Celi Phi er (Cousumer Einail [Consumer Age range F ie [Consumer Military Station — f ‘Consumer Complaining Company/Onx / ‘Company Name |eHlome Business Network, Ine [Company Address, Line (15333 N.Poma Road 235 ‘Conmpany Address, Line 2 F [Company Adress, Line 3 f ‘Company Address, City SCOTTSDALE (Company Address, State Code AZ ‘Company Address, State Name ‘Anizona | (Company Address, Country Code [USA - - [Company Address, Country Name [UNITED STATE: (Company Address, ZIP Code 185260 (oom ‘Address, ZIP Code i Extension ‘Company Phone, Country Code | (Company Phone, Number ‘Company Phone, Extension f ‘Company Email chomeadmin@ ginail.com {Company Rep Middle {Company Rep Last Name ‘Company Rep Salutation : {Company Rep Comments ‘Staff Accountant [Complaint Tafo Inival Contact Method ' ‘Compiaiat fafo Initial Contact Date > ‘Complaint Tao Initial Response Method: ‘(Complaint info inital Response Date ‘Complaint Info Amount Requested‘Meo (Complaint fafo Amount Requested | Walue |Compiant info Amount Paid Method (Complaiat ino Aumount Paid Value $50.00 ‘Complaint Tafy Product Service Code 4006 (Complaint Info Product Service [Business Opportunities\Work-ACHome [Description Plans {Complaint Info Law Violation Code ‘Complaint Info Law Violation r Des Go (Compiaint Info Statute Description | ‘(Complaint Info Topic Code f {(Compisint nfo Topic f TTretumed the Work irom Home program “describing the Herbalife Business ‘opporinnity within the 14 day trial period land WEH Intemational sill took money out cof my checking account. It was postmarked via Fed Ex Envelope on March 8, 2012 and {complain tno Comments returned vie USPO postmarked March 21, | ‘2012, They received the package via my | delivery confirmation request. -- Additional | |Comments: Deposit the two amounts | i ‘deducted from my account, It was a free ‘teial offer and the DVD was retumed in final packaaks ee [Complaint info GRA Disp {Compan in CRA Dispute 45 Days, ‘Flag - FOIA onlyRecord 9 of 15 pao ensaessasanasannessanetaninasnanensanesaninas (39726327 e [Data Soaree ” nee ; ° (eu [Entered Date ~oRAi9/2013 o “— Upsdated Date Ageney Contact (Enenat Agee (Cree ccs Date ‘osio972012 ‘Consumer First Name co (Consumer Middle Name L | (Consumer Last Name He ‘Consumer Saluwation Consuner Address, Line 1 io [Consumer Address, Line? (Consumer Adiiress, Line > Conspmer Adgiess, Cy DAVIS | [Consumer Adilress, State Code (Consumer Adress, Sate Name [Consumer Adress, Country Code (Consumer Acres, ce (Consumer Address, ZIP Code ‘Extension ‘Consumer Work Phone, Country Code} [Consumer Work Phone, Area Code 606) ‘Consumer Work Phone, Number {Consumer Work Phone, Exteasion [Consumer Fax, County Code(Cousumer Fax. Area Code ‘Consumer Fax. Number (Consumer Celi Phone, Area Code (Consumer Celi Phi er (Cousumer Einail [Consumer Age range F ie [Consumer Military Station — f ‘Consumer Complaining Company/Onx / ‘Company Name |eHlome Business Network, Ine [Company Address, Line (15333 N.Poma Road 235 ‘Conmpany Address, Line 2 F [Company Adress, Line 3 f ‘Company Address, City SCOTTSDALE (Company Address, State Code AZ ‘Company Address, State Name ‘Anizona | (Company Address, Country Code [USA - - [Company Address, Country Name [UNITED STATE: (Company Address, ZIP Code 185260 (oom ‘Address, ZIP Code i Extension ‘Company Phone, Country Code | (Company Phone, Number ‘Company Phone, Extension f ‘Company Email chomeadmin@ ginail.com {Company Rep Middle {Company Rep Last Name ‘Company Rep Salutation : {Company Rep Comments ‘Staff Accountant [Complaint Tafo Inival Contact Method ' ‘Compiaiat fafo Initial Contact Date > ‘Complaint Tao Initial Response Method: ‘(Complaint info inital Response Date ‘Complaint Info Amount RequestedMethod [Complaint info Amount Requested | [Watue |[Compiaint info Amount Paid Method | (Complaint ino Amount Paid Value ‘Complaint Tafy Product Service Code 4006 (Complaint Info Product Service ‘Buviness Opportunities\Work-ACHomie [Description Plans {Complaint Info Law Violation Code ‘Complaint Info Law Violation fr Des Go [Complaint Info State Description + ‘(Complaint Info Topic Code f inint Info Topic ‘To Whom It May Concern:1 am writing to complain about a recent problem I have had with a traudulent online company-an entity ‘within the nutritional company Herbatife International. The name of the company is E-Home Business." In January of 2012, following a large grand mal seizure, L wes searching for jobs that would allow me to >vork froin home. 1 impulsively signed up to lneceive an informational package from this business which spoke only of the ease and success that this company made to sera “imminent once started. 1 continued to sign ‘up fo become a distigutor for the cost of 18199 after which I was called constantly by ‘my ‘mentor’ which I later found were completely scripted. [received more {information about how to make the most [money by buying in atthe ‘supervisor level’ ‘Complaint Info Comments, at which E would receive 50% profit. There ‘was no mention of all the associated costs that I would incur and it was made to seem as though I would not have to continue spending may savings which Thad lett for medical emergencies as Ihave a brain tumor and epilepsy. The initial $199 tumed into ‘almost $10,000 within four months. This |bwent mainly to recruiting others into the company, including those who had to wait until their next paycheck or welfare check it order to pay the $9.95 for the training package. Lleft because of the unethical, \ | | | |{manipulative strategies used by this company. Tan requesting that the BBB {inform the public of this in order to save ‘others from the mistake I made. ~~ ‘Additional Comments: I would like the BBB to inform the public of this fraudulent [companyfentity within Herbalife,’ ‘Complaint Info CRA Dispute Flag | {Complaint Info CRA Dispute 45 Days | [Flag - FOIA only | |Record 10 of 13 e Data Source Ds (Em [Entered Date “04/12/2013 ic —_ Upsdated Date Ageney Contact (Enenat Agee (Cree ccs Date oai772012 ‘Consumer First Name co ‘Consumer Middle Name bo | (Consumer Last Name ee) {Consumer Salutation (Consomer Address, Line 1 io (Consumer Address, Line2 (Consumer Adiiress, Line > : (Consomer Addre: [CARLETON | [Consumer Adress, State Code ML {Consumer Adress, Sate Name [Mic {Consumer Address, Country Code (Consumer Acres, ia (Consumer Address, ZIP Code [Extension Consumer Work Phone, Country Code} {Consumer Work Phone, Ares Code | ‘Consumer Work Phone, Number {Consumer Work Phone, Exteasion [Consumer Fax, County Code[Consumer Fax. Area Code ‘(Consumer Fax, Number ‘Consumer Cell Phone, (Consumer Celi Phone, Nun [Consumer Einail {[Cousumer Age range (a sumer Military Siation [Consumer Complaining Company/Ong / lc [come Business NetworkHerbalife fae “International of America, In (804 Port America Place, § {Company Address, Line t ‘Olympic Blvd, Ste. 406 ‘ompany Address. Line 2 1 So = Adie, City ‘Company Address, State Code ‘Company ‘Comp. (Company Address, Country Name ‘Company Address, ZIP Code [Company Phone, Number Sruazaeist09600 (Company, Phone, Extension T {Company Website ‘company ‘Rep First Name cae Rep Salutation : ‘Company Rep Comments ‘(Complaint Info Inidial Response — Method ‘Complaint Info Initial Response Date)(Complaint lafo Amount Requested | [Method [Complaint info Amount Requested | [Watue |[Compiaint info Amount Paid Method | (Complaint ino Amount Paid Value ‘Complaint Tafy Product Service Code 4006 (Complaint Info Product Service ‘Buviness Opportunities\Work-ACHomie [Description Plans {Complaint Info Law Violation Code ‘Complaint Info Law Violation fr Des Go [Complaint Info State Description + ‘(Complaint Info Topic Code f inint Info Topic Marci 10, 2010 Attomey General My name lis Deb, Tom a 58 year old auto transporter making $7.75 an hour, living in Michigan ‘with a iriend, Fred. He was in construction ‘until he became unemployed in 2009, at [which time he began receiving benefits from Michigan UIA that are now exhausted, fn his line of work he had to lift weights to ‘maintain uppec body strenath but in late 2010 he injured an already existing injury and tore his rota-tor cuff in three places. This caused so much pain he had to consult several physicians, Eventually he found out that the injucy also inchnded two disk in his “upper back (6 and 7) that have lost the Icashion of gel. He is unable to work and “may never be able to again due to his lack of ‘mobility. In the last quarter of 2011 out of ‘desperation and the lack of jobs here in ‘Michigan we decided to try and find an on ine job as we would both be able to handle this. Amazingly in my personal e-mail a offer came to have a home based business & ‘few days later. He tad a litle credit “approximately 15K) two eards he only used for emergencies. Both cards were showing a ino balance. We ordered the 15 page pamphlevDVD, the first part, a taining pack, that was free except shipping and handling of $9.95 to arrive next day air. We had 14 days to send this back or be charged (839.95. After examining this info that | | | | |‘Complaint Info Comments t basically claimed that we could start and ‘own our own business for $199.95 that ‘would make us very well do, as Jong as ‘we remained serious, teachable and willing to work. Atihis point we did not know what ‘we would be doing as they claimed to be ‘screening us. So we responcled to the second jpart and bought the second package. Besides they satd their products are so good they practically sell themselves. The second package we bought cost $199.95. The second package contained a smal set of ‘samples. a couple of books and «couple of DVDs plus a one month package of product ‘to which I was to use to create my own story of how it worked for me, These packages would arrive next day air also. (Note) I mostly lost masele weight, Plus lny skin texaure bas changed to dry and ‘waxy. Now Twill have to work out physically exemely hard io regain my ‘original body. (Note)- At this time we asked about refunds if we did not like of did not tet the desined results and we was told we hhad up toa year by our mentors, the persons to whom we were assigned to, Jeanette, “Jackie, and Scott) The mest thing we hud to ddo was push the down bution ibree times on the DVD player remote t examine the DVD ‘we already had to see the third part, a litle “more about what we would be doing and what we could expect. This part explained of how we were already a distributor and ‘would be getting 25% of eur sales or we ‘could be a senior consultant and get 35% of ‘our sales, a success builder and get 42% of ‘our sales oF 2 supertisor and get 50% of our sales. That we would be in the wellness |industry using the iotemet from our home based business, That we could advance (0 ‘other and higher status’ as we became more successful. In order to get to the first three Uitles we woukd have to make a one time purchase of 425 yp for $275.00 + tax to be senior consultant, 1000 vp for $580.00 + tax to be a suecess builder oF 4000 xp for {$2320.00 + tax. WP stands for volume point. ‘One customer = | vp = $100.00, We {questioned what exactly we would be selling and finally got the answer of Herbalife, That ‘we could help people shed the unwanted _poonds and stop feeling il all of the time| because it would relieve high blood pressure, diabetes. and obesity. Being told | ‘we would have up to a year fora retund and | this being the wellness industry we thought | thut this Would be a wonderful opportunity to advance ourselves. So we purchased the | 4000 vp to achieve supervisor siaus and ot | the 50% discount. We used our Discover \ Cont F ‘Complaint fofo CRA Dispute 45 Days | [Flag - FOIA onlyRecord 11 of 13 [Reference Nuaber (40654730 {Bata Soace Bs fen (Briers Dae UU Updated Date 101772012 Ageney Contact (External Agency (Complaint Date 082872012 ‘Transaction Dare 7 : ‘Consumer First Name (bio ‘Consumer Middle Name bo) (Consumer Last Name bo) {Consumer Salutation | (Consomer Address, Line 1 io. (Consumer Address, Line 2 ‘(Consumer Address, Line 3 Ci ret Addre: ity DAVIS [Consumer Adiress,Swie Code (CA {Consumer Ades, Suic Name ~~ (California (Consumer Address, Country Code {USA | {Consumer Adress, Couniry Name [UNITED STATES (Consumer Address, ZIP Code ‘Extension ‘Consumer Home Phone, Country ‘Code {Consumer Work Phone, Extension f(Consumer Fax. Country Code (Consumer Fax. Area Code ‘(Consumer Celi Phone, Country Cade ‘Cousumer Email fe = (Consumer Military Status ‘Consumer Military Station ‘Consumer Complaining [Company/Ore (Company Name (Company Address, Line ‘Company Address Line 2 ‘(Company Address, Line 3 [Company Address, City SCOTTSDALE ' [Company Address, Stare Code (AZ {Company Address, Country Code {USA ‘Company Address, ZIP Code | [Extension (Company Phone, Number [Company Phone, Exieasion (Company Email te ‘(Complaint info Inidial Contact Date ‘Comipltint Info nial Response ‘Method[Complaint info inti Response Date ‘Complaint Info Amount Requested — [Method ‘(Complain Info Amount Requested ‘Value ‘Complaint Taio Amount Paid Method { {Complaint Tafy Amount Paid Value (Complaint Info Product Service Code (Complaint Info Product Service [Description ‘Complaint Info Law Violation Code |CompiaintTnfo Lave Violation |Description ‘(Complaint Info Stamne Code Co [Complaint Info iit Info Topic Code opie Des [Complaint info Comments (Complaint Info Statute Deseription {Schaar | 4006 acca cnaana ‘Business Opportunitiess Work-AL-Home Pans: 2 1 (Sales Issues - No Detail ProvidedProblem:To Whom It May (Concern: am writing to complain about a recent problem I have had with a fraadalent ‘online company-an entity within the ‘natritional company Herbalife International ‘The name of the company is "E-Home Business. In Jamuary of 2012, following a large grand mal seizure, L was searching for jobs that would allow me fo work from hhome. 1 impulsively signed up to receive an informational package from this business Iwhich spoke only of the ease and success that this company made to seem imrninent once started. 1 continued to sign up to ‘become a distributor for the cost of $199 after which I was called constantly by my ‘mentor’ which Later found were completely scripted. [received more information about hhow to make the most money by buying in at ‘the ‘supervisor level’ at which T would receive 50% profit, There was no mention of all the associated costs that 1 would incur land it was rade to seem as though I would iiot have to continue spending may savings ‘which f had lett for medical emergencies as {Ihave a brain tumor and epilepsy. The initial '$199 turned into almost $10,000 within four Imonths. This went mainly to recruiting ‘others into the company. including those ‘eho had to wait until their next paycheck or[Complaint Taio CRA Dispute Flag [Complaint info CRA Dispute 45 Days [Flag - FOLA only Iwelfare check in order to pay the $9.95 for the training package. I left because of the ‘unethical, manipulative strategies used by this company. Lam reqoesting that the BBB inform the public of this in order to save Jothers from the mistake T made. ‘Additional Conimients: The desired ‘settlement outcome would include a refund for all the expenses paid during my time ‘vith the e-homne business with additional ‘compensation for the amount of stress ‘caused by the business. ‘The consequences of ladditional stress at a high level, stich as what experienced with the e-home business are significant as my health is fragite and stress ‘can lead to seizures, migraines, interrupted (Sep and sara lil ter heath Fsues Thank youf@V@) — |Record 12 of 13 (Baa Source bo ‘en (Encred Dass UU Updated Date Agency Contact ‘Consumer First Name (Consumer Middle Name (Goosumer bast Name ‘Consumer Salutation | ‘Consumer Address, Line 1 [Consumer Address, Line 2 owane Ades ips Consumer Addres ‘it [Consumer Adress, State Code Pogson Ades, Sate ioe {Consumer Adress, County Cod [Consumer Adiress: County Name. (Consumer Address, ZIP Code ‘Extension ‘Consumer Home Phone, Country ‘Code [Consumer Work Phone, Extension — (External Agency (082772012 ine) ib(6) bio) i esaemaceirreeunon ea MARQUETTE IMichigen USA | [UNITED staTES —(Consumer Fax. Country Code (Consumer Fax. Area Code ‘(Consumer Celi Phone, Country Cade ‘Cousumer Email fe = (Consumer Military Status ‘Consumer Military Station ‘Consumer Complaining [Company/Ore (Company Name (Company Address, Line ‘Company Address Line 2 ‘(Company Address, Line 3 [Company Address, City SCOTTSDALE ' [Company Address, Stare Code (AZ {Company Address, Country Code {USA ‘Company Address, ZIP Code | [Extension (Company Phone, Number [Company Phone, Exieasion (Company Email te ‘(Complaint info Inidial Contact Date ‘Comipltint Info nial Response ‘Method[Complaint info inti Response Date ‘Complaint Info Amount Requested — [Method ‘(Complain Info Amount Requested ‘Value ‘Complaint Taio Amount Paid Method { ‘Complaint info Amount Paid Value _| (Complaint Info Product Service Code [4006 ee ee ey (Complaint Info Product Service ‘Business Opportunitiess Work-AL-Home [Description Pans: (Complaint Info Law Violation Code | (Complaint Info Law Violation a [Description ‘(Complaint Info Stamne Code ‘(Complaint Info Stamute Description | com [Complaint Info ( opie Des ‘Complaint info Coraments iit Info Topic Code {I oflerng aya joo eyroruniyosewed Meine he 0 mak Inplidaga conta era ttooe me to a page wh aos rap. tom "News Day 7 tha aad threugh, and tea resto by ths pain the aie aed rai come, twas na rst ith "ge ah QU” ‘seams vats all ov the inert, Those area pyar ears su where you have to st oyu Tends ‘Bi amy. sapien ‘oa wor at heme ki, Thre © a smal shoping 2rd handing ee rot aay ow bli ‘ras anar $5.1 gt the tan win four wets | wes making over $5/000.a mar Rs tealy spl, lam oa ‘Somputer waz ut can use the eterno Ips! ks thal ae gv emo, [dont even have to set aie and ‘Robndy has to buy anti They are constantly reeling people o post inks, you shows ty i.” Wei, aed 6 {at infrmaton | ee out 3 form pac $10 shige ana haning, ora Tesi Drve Mt BVO", A few ‘vt atr Tas contacted Dy “Vea Bridges" who urged me ta send et ane ad so thal an appointment ‘mould be sot up with amertor an I was inal to wah Ue rire OVD as well fe book tal cores ia ‘he Fedos pacrage. Ths morning |feceved the package and was at om 9 test kt was ony nieuous _cvonsing of now an you gat seh fem day to ght (17 mrs of suozosetl sores) and 2 minutos aa th ‘Be they slaved akg about a muttiona progam {72 The behlet s rating wl a trarwath of esos “Sones of peopl wo has became Son paricating inthe misters program because sayereting about ‘nat you havo 9d. thept welch te OVO, an Whe secre part at ats 60 mints fly tas about ‘he procoa Herbal, There ea unten aking How mortars a koep 2 good et, ia ar shat | wa $0 ‘Ruskated, sapcited, ar! fel iso ci of cea. Haw can take money wiht sling? Why al fat Information Wan nots sae & product? According the advertising | ar supposed lo pl es an entre Treceved a pore cal fam ‘Viny Te voy tha recat te Fax package, an by tal tne |had already ort ner an smal stat ta! was co scapced fr th soar | ackes hor Row Wat nt anu! eles and {5 about Hrbaife?777 How can toy menton is ot shou pyramic soars # this wha Herbalife i al abou? par 0 answers, i a re menor woule expan ye overyng ad answar athe questions | may had. equosted ner ha aacaes (grt the OVD. wold ike be reimtssed fr the moray | pak 1s sean, {nd don ran ok 1 fo peopl i way. Entered By: Updated 8 “Gamplaint init Gina Complant Canter ‘Source: ‘Amount Raguested: Payment Gtior Grost Card ‘Agoncy Exiomnal Agency Method: ___ ontact? ‘Complaint 72012014 ‘Transaction ‘ate: Date: Initial Contact: Inisno¥E mall Ini |__Response: ‘StatulelRule: Law Violation: Tople: Dispute with ‘Great Bureau?: hups:/Avww.consumersentinel.gov/_layouts/PrintRecordDetails aspx?documentNumbers 3/5/2013Untitled Page Page 2 of 8 Dispute with (Credit Bureau - credit Bureau - ‘Responded?: Resolved to ‘Sauisteetion?= Honibor af armed forces or ‘dependent ‘Consumer omplaining “commana (b)(8} * [R) iy, SAUTE 2p: [(b\6) Home Number: KPXe) Fea Nn: : " : Ageinge: 38 Sehr Ss: : ‘Subject ‘Suibject: Home Based Business ‘Address: nied Stes UAL: inipAha7stopseo ei coavstaiter? alld =128s pedoS802 15s pede I0S45735 ‘Phone Number: 2005866 inal: cl bidgos@ carneciohaina com ‘Kren Gode: 408 Ext: Subject 1D 1 L Type: ‘Subject iO Subject ID tsauer Stat: Jssuor Country: Ropresentative Vicky Brlgos Tile: Nan 3/5/2013 huips:/fwww.consumersentine!.gov/_layouts/PriniRecordDetails aypxdocumentNumbersUntitled Page Page 3 of 8 [Record #27 Consumer Sentinel Network Complaints Reterence 20316733 Originator 101091 74648780 Numbers Roteronce —__Namiers 1 Languege: Engiah | Contact Type: Complaint ‘Soutee: Orgerizaion ‘onc? Gomments: ICCC Ret #1161051 746087501. Av a Cains on my Somouter saying that his business wos the bes ome [based interme business and that fis person hag personaly benef tied tom fein mary dole ot income. Then ‘asked me to authorize a small amount of money ($2 00-300) by crecit card to be contactad in 48 hours. I 0 {vs jst fo gol information onl. Iwas called by Joyce Jackson and tld to authorize another $40 and she would ‘send me a.69 packet otinfumabion and get me going on making over $40,000 per oath | authorizes the ‘payment and racaived my packet via FED. EX the next Gay. The packet canizined a later rom Joyce ving me Jnstuctons lo conplele belo sho ade an apoointmont on November 6, 2010 al 1.00 arr. MDT. The packet |was fl of fostimonals of many people who had made huge amounts of money ard a DVD trom another man, [athony, wne gave further tastorins of hs business. There was no adress ofthe busines, no phone Jhumbor ether than Joyce's. and no information as to what would be seling. Al he 11°00 appainiment, doyeo ‘askod me many questions as to my goats of making money and then inceatod that | would ave to gva another '$109.00 to gale "raining packe™. Then | was told tho produc | would be sefing would be Hertaila Wellness. oducts bul that woul have to usa my awn centacs to marke the prove! to. Sao became upset when | ‘oui authorize the payment right away. Whan |inguied about hoe | would pay faxes or got a busin tax ‘pumibe, she repiog sha dir know anything about taxos and nobody has asked hal “duets” question bela. ‘Obviously this is a pyramid schema to get money and fo matkel a quastenable produc 1 unsuspecting people ‘Upon inguty by steret of Herbalite aroducls,|learned its a Los Angeles, CA.company with protioms. The ‘product has chemicals nt that are dangorous and sore couriries have already bathed trom being so. eis ‘Scam and f belive paople are marketing rin the US and saying hay Ive out ol the county, Pethars Joyce jackson lives in British Colymbia xt whe knows. The fat tt she doesn't wart me fo get a legal business liconso or provide me wit nioemation on paying taxes means sho is cheating the IAS oF not ow: taxing Systomn tn Capatia. | euspect those seling this product in the USA do not have a tax number and ace net paving taxes 10 the IRS on the earnings. Anche co lag was thst he intial wed page shawed logos trac the Boer uses ‘bureau, CNN, ABC, NEC and indicated that this company was endorsed by these companies. This ia why | “Hough! maybe this company was qola seam and authorized De fist payment of moni 0 inguie about the ‘business. nave learned thal the Betler Business Bureau cid not endorse tis or any athar product, and that Jojo> Jackson did ot anew anything about Me chy endorsements. This sa seam ard ins compary needs {abe prosecuted and removed fom te intemet. Peope Ike Joyce Jackson perhaps dont know what they are ‘ing or Whey do, ae kay fo cartinus imoney is coming inthe deer, She should wat prob rom my work. | wil ‘pot conve to deal wah or and want my mney back. | am avaiable io contact necessary lor urher dota Was the ‘Complaint ‘complaint Resolution: resolved? Data eterent® Mos inforatn on Date Contbutor Comins’ Entered By: IC&USER Updated By: Kishor Gangavarape "Complaint iniomt Crime Compiant Genlar [Entry Data: 1912040 Updated Date: 11192010 ‘roduct Service Other (Nolen Commanis) ‘Souree: Coe: ‘Amount “Amount Paid £40.00 Roquested: d Payment Net Reported ‘Ageney Exiomal gency Method: Contact ‘Complaint (1972010 ‘Transaction Date: Date: Initial Contact: nial |__Response: ‘StalutelRule: “Law Violation “Topi Dispute with Cred Bureau? Dispute with Dispute with (Creait Bureau - credit Bureau - ‘Responded? Resolved to i Satisiaction?: tismibar ot huips:/Avww.consumersentinel.gov/_layouts/PrintRecordDetails aspx’documentNumbers 3/5/2013Untitled Page Page 4 of 8 alin empony Org Firat Name: (OX) [Ie ‘Ades 1: a ‘iy: COTTONWOOD EGE Sais: aK Zip: |(b)(6) Country: UNITED STATES. Home Number: Work Number: ext ‘Age Range: Seiden Status: 5 ‘Subject Siabject! oois Based Business ‘Addrass: British Coluroia E Slalerov: Bisish Golumbie Canada Country: Garada ‘RL: Phone Number: 76566! Subject 1 ‘Type: Subject io Subject iO “taser State: Cour Representative Jojo Jackasn Tite: ‘Name: hups://www.consumersentinel.gov/_layouts/PrintRecordDetails aspx tdocumentNumbers= 1... 3/5/2013Untitled Page Page S of 8 ‘Record #'3 Consumer Sentinel Network Complaints Reference 26175550 ‘Originator 1004180005398002 ‘Number: Reference Number Language: Engisi Contaci Carpaint ‘Type: Source: Organiaation DNC? N ‘Comments: ICCC Fel #11008180005996082 | myself ave nol bsen viclimized: however, many chars have you go this 2, you wl 6 how mary people the scam has taken advantage of and that ony the pol he esberg, Tis ‘eampary” goes bythe name Home Based Business (HEE) however, inthe lens and condlions @ says itis an “otter for Healt Independent DisrDvter, and in the DMCA tk says o send complaints to Unites Marketing ariners whose address Usiad Marin Pariars An: DMCA Complaits 28241 Grown Valley Pavkway ‘Sule F236 Laguna Niguol, CA 96277 Email dcavoamump.com Ths "company" dai to make you 26 figure income. They say that Kelly Fichards made over $8000 and $9000 a month using tis system. The problem..she |s Wom where ever your ISP is iseat, There are Toads of people that nave looked irto ti, Tho seme Keay ‘Bienarde som Marah HA, ineken, Daraldsonvila. LA, Ameer Mh and so on, The sama ster, he sane ‘woman. My sister go no "business" wi a company offing “Harballo® znd ghe got ihe shal oo. She anded un {isa eycie that made no one money but tho paople making het. Someone naeds te puta stop ta ths. They tll you ‘hey sl only change you $9.95 8h ul you dan rum in 14 days in the exact conan was. sent they vel charge you $29.98 How ean one use this system If must be relia ls ta exact Conon Ses To Nk bt haige $30.95 Wiaa the 1 Gaping Resolution: Comins? Entity Bate: 4/1572010 Updated By: lfc Updated 2729:2070 Date: mpi oie Grime Garpan Caner roduc Enploy Aces ick CounehGvreees Wok Code “Amount ‘Aniount Paid: $0.00 Requested: ‘Payment fis pore ‘ageney External Agensy Mathod: Contact! ‘Complaint £18!2010 Transaction initia Response: Statute Rule: Low Violation: Tople: Dispute with roa Bureau? Dispute with creat Buren “Rasalved 10 ‘Satistaction?, ‘Censiimer information Fiat Wane: [V) asi wama’ [OE] Adcess 1: Address 2 STANTON Stato: na *{(bY6) ‘Country: UNITED STATES Wor umbor: Ext ‘Age Range: 20-25 huips:/fwww.consumersentine!.gov/_layouts/PriniRecordDetails aypxdocumentNumbers 2315/2013Untitled Page Page 6 of 8 aay Soldier Service ‘status: ____ Branch Soldier Slation: ‘Subject Subject: Homo Based Businass, StataProv: Country URL! bipifiniew indhamabascbi com? ‘fining -IVexDAUeuod' 79291202 t4programid-HBB 07 Phone umber Type: Subject Subject D {ssuer State: issuer country: Representative Tie Name: huips:/fwww.consumersentine!.gov/_layouts/PriniRecordDetails aypxdocumentNumbers 2315/2013Untitled Page Page 7 of 8 [Record #47 Consumer Sentinel Network Complaints Reterence 2415450 Originator 90707 1304088295, Number: Roterence |___Numbor: Language: Engish |Contact Type: Complain’ ‘Souree! Orgerizaion uc? N ‘Comments: ICCC Ret $:10807071364094281. Gn 51872008, i spoke witha John Hat. | gave my debi care number fr @ debi o£ 5095 for shipping and handling finormetion or an ators business. | never agrees fo ating more thar {eading the atonal and toviowing the DVD. | sncke 2 mere times wh John Nol, ag ot revised the |eformation yet. Ho was to call me back to schedule a telephone payment. never heard frm him agian. On |52712009 a company called ungwaliess trausulenly debited my account or 599.95 causing Overdrais te a ‘oal amount of $186.8. | contacted the bark, in rd io have ham dlapute a debt cara vaneacton | nad yotu my dobit card. | ead | would dspuia il and closed my card and oxdored a now det ead. {called the ‘umber John Neff gave me. He dd call ie hack on 6/29/2009. laskodif he had debted my acccurt, he ait yos [because | had not retuned the inoemation materi he sent me, NEVER was | 20vised the material was 1 be ‘etured. nor was | advised thal my anzount would be debiied. Tho ony Intematio recetad with he material yas @ lato om a Gary and Kathy Nef with insieuclons on reviewing ho matoral and DVD. Thora was no Jctructons to return the maleral or tax my account woule be dabtea further. When! spoke with Joh Nal ‘askod him to e-all anything tat | nad agree to any money being debited om roy account He ane he woul “Ha has noi. The adess he pave ma was fo Ms ation, | warieg me nama ofthe business and he tots me ‘HERBALIFE, ‘Was the 7 Goran complaint Resolution: rosolved?: Data _ s Reloronces #2 non on Date Coniblr Canela? Entored By: OSUSER Entry Date: 7/7/2008, ‘Updated By: Updated Bate: ‘Complaint iisinot Sine Compl Cantsr Product Sorvics ints Aceses Seivies ‘Source: Code: ‘Amount | Amount Paid: $156.09 Requested: Payment Not Reported Agency Extainal Agency Method: contact: ‘Complaint 77806 ‘Fransaciion a Date: ‘nial Contact: Initial Response: ‘Statute uo: ‘Law Violation: Tople Dispute with a - a ‘credit Bureau? Dispute with credit Bureau Resolved to Salistaction?: ‘Consumer information ‘Consumer iy: SOL 20: [(0)(6) Waster: urbe tai iilitory Service ears | Boi: Saons ‘Subject: On Lne Home Based Businase huips:/fwww.consumersentine!.gov/_layouts/PriniRecordDetails aypxdocumentNumbers 2315/2013Untitled Page Page 8 of 8 EEpeeraag guGEEEE huips:/Avww.consumersentinel.gov/_layouts/PrintRecordDetails aspx?documentNumbers= 1... 3/5/2013ue: onugenmeerey : SENTINEL=~ Ont er eclorenmest anette en rine See as CIS COMPLAINT. [Record 1 of 13 i Reference Number 29529806 Cremied Dae =S*~S~IOTT SSS (BBB GA Atlants. (0443027176732 ‘Complaint Ech eeeeeeeee aces (BBB-USER (02/04/2011 (BRBATGAUSER lo7ni/2012 [Consumer Address. Line 1 ‘Consumer L i (Consumer Address. Line 3 (Consumer Address, Cy LIVERMORE | ‘Consumer Address, State Code (Consumer Address, State Name ‘Consumer Address, Country Code {USA (Consumer Addiess, Country Nane (UNITED STATES ‘Consumer Address, ZIP Code (bio) ‘Consumer Address, ZIP Code i Extension i ‘Gonsumer Home Phone, Country Code (Consumer Home Phone, AwaCode f[Cousumer Home Phone, Number} (Consumer Work Phone, Country [Code C ‘(Consumer Work Phone, Extension (Consumer Fax, Country Code Ie [Consunier Celi Phone, Country Code {Consumer Celi Phone, Area Code ‘Consumer Email {Consumer Age range [Consumer Military Status ‘(Consumer Military Station (Consumer Complaining. « (Company Address, Country Name (UNITED STATES [Company Aides, IP Gode OTIS ‘Company Address, ZIP Code ‘Extension ‘(Company Phone, Country Code iS he {Company Phone. Numbe [Company Phe is (Company Email ‘(Company Rep Middle Name [Company Rep Last Name (Dahi ‘Company Rep Salutation[Company Rep Comments ‘Complaint Info Initial Contact [Method [Complaint tnfo loitial Contact Date ‘Complaint info Initial Response Method ‘Complaint info tnitial Response Date | saan ‘Complaint Info Amount Requested [Method ‘Complaint Info Amount Requested i ‘(Compiaint Info Amount Paid Value ‘Complaint Info Product Service Code ‘Complaint Info Product Service Des Description ‘(Complaint info Statute Code (Complaint {nfo Statute Description [Complaint Info Topic Code {did receive the package and decided it hwasa't for me. As soon and T e-mailed the lady that was contacting me that wasn't lnterested and requested the address to return it to. I was ignored completely! Heft a imexsaze via voice mail and several e-mails [but to no avail. [tied to go to the ‘live’ chat ‘on their website... was automated with boxed answers that repeated over and over land over. | had a lot of trouble even locating ab laxidress via onfine but finally found one in ‘TX. I fedexed my packet hack to them over 2 months ago and still no refund of the 39.95. this is a Herbalife seamn!!!!t I WANT MY SS. BACK!!!!DesiredSetwementID: Refund — Additions Comments: I WANT ALL OFMY MONEY. INCLUDING SHIPPING INOW! I had to pay 9.95 for my FREE kit, then they charged me 39.95 then I had to ;pay to send it back. Since the delay and refusal of anyone to contact me back when f requested over and over for one... deserve it ALL back. By my calculations, that should Ibe $60. {Compiaiat Taio GRA Diapure Flag 7 ‘(Complaint info CRA Dispute 43 Days |Plag - FOIA onlyRecord 2 of 13, e (Baa Somes DS (Em [Entered Date “odiR/2017 ic ___ |BBBA Upsdated Date ovmW2012 Ageney Contact [Extemal Agency (Cree ccs Date (0208/2011 (Consumer Middle Name | [Scneser Sacra Coe te Cae b@) [Consumer Address, Line? Eouane Maas ine [Commer Adwress, iy ——~(LEAWOODS {Consumer Addie, State Code (Consumer Adress, Sate Name {Consumer Address, Country Code ‘Consumer Aduiess, Country Name UNITED STATES ce (Consumer Address, ZIP Code ‘Extension ‘Consumer Home Phone, Country ‘Code Consumer Work Phone, Country Code! {Consumer Work Phone, Ares Code | ‘Consumer Work Phone, Number {Consumer Work Phone, Exteasion [Consumer Fax. Country Code(Consumer Fax. Area Code ‘Consumer Fax. Number (Consumer Celi Phone, Area Code (Consumer Celi Phi er (Cousumer Einail [Consumer Age range F ie [Consumer Military Station ‘Consumer Complaining Company/Onx - ‘Company Name Tncomeathome.com ‘Company Address, Line 2 Cs (Company Address, Line 3 f (Company Address, City (CANTON (Company Address, State Code GA / ‘Company Address, State Name [Georgia | ‘Company Address, Country Code (USA. - - ‘(Company Address, Country Name UNITED STATES ‘Company Address, ZIP Code Bold (oom ‘Address, ZIP Code i | Extension ‘Company Phone, Country Code | [Company Phone, Area Code I [Company Website [Company Rep First N {Company Rep Middle ‘Company Rep Last Name ‘Company Rep Salutation : {Company Rep Comments (weer ~ (Complaint Tafo Ininal Contact Method ° ‘Compiaiot info Initial Contact Date | [Complaint info Inival Response Method ‘(Complaint info inital Response Date ‘Complaint Info Amount RequestedMethod (Complaint fafo Amount Requested | Walue {Complaint info Amount Paid Method | (Coupiaint fio Amount Paid Value $9998 ‘Complaint info Product Service Code (4006 (Complaint Info Product Service ‘Buviness Opportunities\Work-ACHomie [Description Plans {Complaint Info Law Violation Code ‘Complaint Info Law Violation fr Des Go [Complaint Info State Description + ‘(Complaint Info Topic Code f inint Info Topic |My main concern is thatthe eorapany Jincomeathome.com is really Herbalife. It is ‘pyramid type scheme. When they get you. ‘on the phone, they first say you live to pay to get the DVD to find owt what it is, In the. 'DVD,«! selling have to pay $199.95 to find oat what itis, ‘Then, you get a giant box of Herbalife in the lmail and listen to the next thing and they ‘want you to spend anywhere from $400 10 185000 to move on. ‘The way you generate “income is by getting people to do what you Lust did - become an instant user of Herbalife - and to find others to sell it (Gnstant distribution). They are more | | | | y don’ tell you what you are | | | | | | “interested in you getting other people to sell | | | | | | | your first $9.95 purchase, You ‘than they are in the aewal selling ofthe product, In fact, they con't even tell you itis ‘a giant box of Herbalife in the mail io you i omolae tat Cshetonls “until its too late, They tell you ufter you ip! " pay the $199.95 and the box has already | been shipped. This is completely misleading anda scam! (2) 1 asked for a refund of my money on 12/20/10 and I stil have not received the “refund, I eceived «letter from the company telling me that I had to show proof of _purchase, All they have to dois lookcitup on their computers to show that they shipped “ime the product. already sent in my proof of[Complaint Info CRA Dispute Flag ‘(Complaint Info CRA Dispute 45 Days, [Flag - FOIA only delivery that they did receive it on 1/1 LDesiredSettementID: RefundProduct_Or_ Service: Herbalife VitaminsPurchase_Price: 199.95, [Additional Comments: I would ike a refund (of my $199.95 and { would like for them to [stop their misleading advertisements and practices. They should not be allowed 10 ‘make people pay money to find out what they would be selling. itis « scum.”Record 3 of 13, Pasensonspuasannessanetaninasnenessanesaninas [os2osis e (Baa Somes DS ‘en (Encred Dass * oavianott f nae Updated Date 07/01/2012, Agency Contact [External Agency eo Date (o2fi2A01k ‘Consumer First Name co (Consumer Middle Name L | (Consumer Last Name He ‘Consumer Saluwation Consuner Address, Line 1 io [Consumer Address, Line? (Consumer Adiiress, Line > i ‘Consomer Address, Cit [Consumer Adress, State Code (Consumer Adress, Sate Name [Consumer Adress, Country Code (Consumer Acres, ce (Consumer Address, ZIP Code ‘Extension Consumer Work Phone, Country Code} {Consumer Work Phone, Ares Code | ‘Consumer Work Phone, Number {Consumer Work Phone, Exteasion [Consumer Fax, County Code(Consumer Fax. Area Code ‘Consumer Fax. Number (Consumer Celi Phone, Area Code (Consumer Celi Phi er (Cousumer Einail [Consumer Age range F ie [Consumer Military Station ‘Consumer Complaining Company/Onx - ‘Company Name Tncomeathome.com ‘Company Address, Line 2 Cs (Company Address, Line 3 f (Company Address, City (CANTON (Company Address, State Code GA / ‘Company Address, State Name [Georgia | ‘Company Address, Country Code (USA. - - ‘(Company Address, Country Name UNITED STATES ‘Company Address, ZIP Code Bold (oom ‘Address, ZIP Code i | Extension ‘Company Phone, Country Code | [Company Phone, Area Code I [Company Website [Company Rep First N {Company Rep Middle ‘Company Rep Last Name ‘Company Rep Salutation : {Company Rep Comments (weer ~ (Complaint Tafo Ininal Contact Method ° ‘Compiaiot info Initial Contact Date | [Complaint info Inival Response Method ‘(Complaint info inital Response Date ‘Complaint Info Amount RequestedMethod {Complain tafe Amount Reqnesed Tr [Watue |[Compiaint info Amount Paid Method | (Complaint ino Amount Paid Value $39.95 {Complaint info Produ Service Code 4006 (Complaint Info Product Service ‘Buviness Opportunities\Work-ACHomie [Description Plans {Complaint Info Law Violation Code ‘Complaint Info Law Violation fr Des Go [Complaint Info State Description + ‘(Complaint Info Topic Code f inint Info Topic riprion Tordered a kit from Taeomeathome.com. 1 |paid 9.95 on Fanuary 9th. 1 was contacted by Debbie Kallevig from Minnesota and she ssid Ehad 10 wateh the DVD in the Kit «nit ‘make an appointment with her. I watched ‘the DYD and no information about the kind of business yet. ! made and appointmnt and my wite and | talked to her, We told her we hhad the speaker phone and she said it was OK. In this conversatios she explained that ‘you have to work hard and you get leads to ‘sell Herbalife, Someone above you gives ‘you the leads. She also said I could become ’a leader and have my own people getting leads, She did not explain what bappens in iy team leader drops. During the phone ‘conversation she called another number and had a recording to explain the business. It $xas just to say T would make a lat of money ‘and it explain the leadership system. It ‘pounded like the pyramid seam to ine. Well 1 told her I did not want the business she never ‘mentioned I had to return the kit. U thought that was the end of it 0 K threw the kit away. Today, I see my bank statement and J hhave a charge for $39.95, [called Debbie and she said it was the price of the kit. IF ‘return the Kit L would get the money buck. ‘Who keeps a kit if you ate not doing fbusiness with them? My wife called later to ask about the $9.95 because when they ‘advertise they make it look like that's the ‘Complaint Info Commentsiptice of the kit, Debbie said it was the shipping charges. Well, [want my $39.95 bbuck since I was never told that this was the actual price of the kit. My wife wax present during the phone conversation and we told Debbie we hud the speaker phone when we talked to her the first time, and she agreed to it, | fee! BBB shoukd look closely into this company because itis obvious 1€is.@ pyramid scam fo me. Thank you DesiredSettlementID: RefundProduct_Or_Service: A kit to lencouirage you to be part of the company. ‘They doa’ tell you what you are [sellingPurchase. Price: 39.95 ~~ Additional Comments: I want my $39.95 back since 1 bpvas not told that T was purchasing the kit for that price. [paid $9.95 and the kit was sent to me, f was not fold that the price I pai | | | as jos the Sipping ike Flag {Complaint fnfo CRA Dispute 45 Da |Plag - FOIA onlyRecord 4 of 13 e ‘Data Source DS (eu (Encred Dass * oavianott f nae Updated Date 07/01/2012, Agency Contact [External Agency eo Date (o2fi2A01k ‘Consumer First Name co (Consumer Middle Name L | (Consumer Last Name He ‘Consumer Saluwation Consuner Address, Line 1 [G} [Consumer Address, Line2 co) (Consumer Adiiress, Line > CConspmer Address, City INDEPENDENCE | [Consumer Adilress, State Code (Consumer Adress, Sate Name [Consumer Adress, Country Code (Consumer Acres, ce (Consumer Address, ZIP Code ‘Extension ‘Consumer Work Phone, Country Code} [Consumer Work Phone, Area Code 606) ‘Consumer Work Phone, Number {Consumer Work Phone, Exteasion [Consumer Fax, County Code(Consumer Fax. Area Code [eo ‘Consumer Fax. Number (Consumer Celi Phone, Area Code (Consumer Celi Phi er (Cousumer Einail [Consumer Age range F ie [Consumer Military Station ‘Consumer Complaining Company/Onx - ‘Company Name Tncomeathome.com ‘Company Address, Line 2 Cs (Company Address, Line 3 f (Company Address, City (CANTON (Company Address, State Code GA / ‘Company Address, State Name [Georgia | ‘Company Address, Country Code (USA. - - ‘(Company Address, Country Name UNITED STATES ‘Company Address, ZIP Code Bold (oom ‘Address, ZIP Code i | Extension ‘Company Phone, Country Code | [Company Phone, Area Code I [Company Website [Company Rep First N {Company Rep Middle ‘Company Rep Last Name ‘Company Rep Salutation : {Company Rep Comments (weer ~ (Complaint Tafo Ininal Contact Method ° ‘Compiaiot info Initial Contact Date | [Complaint info Inival Response Method ‘(Complaint info inital Response Date ‘Complaint Info Amount RequestedMethod [Complaint info Amount Requested | [Watue |[Compiaint info Amount Paid Method | ‘Complaint Inio Amount Paid Value $600.00 {Complaint info Produ Service Code 4006 (Complaint Info Product Service ‘Buviness Opportunities\Work-ACHomie [Description Plans {Complaint Info Law Violation Code ‘Complaint Info Law Violation fr Des Go [Complaint Info State Description + ‘(Complaint Info Topic Code f inint Info Topic riprion responded to a radio ad by signing up online and agreeing to pay to receive an {information kit and to receive contact from a company rep. After the initist presentation £ ‘was excited shout the opportunity bu was reluctant to join because of the high cost of ‘membership ($399). f was also informed of «one-time $100 initial charge and $49.95 recusring monthly charge to use the business website. After Iwas told there would be 90 “further expenses to utilize the program, 1 paid to become a member, Afterwards, 1 ‘was informed that to climb the ladder of secess' within the company Ti have to sell ‘thousands of dollars worth of volume points ‘within one month to advance to the next ‘evel of membership. This is usually done by investing thousands of dollars to purchase ‘Herbalife products for personal ose and to use as the startup kits for mew members. ft 4s highly unreasonable to expect that a new ‘member would sel that much Herbalife ppeociact in one month without investing their ‘own money to do it, Also, I was promised iguidance and one-on-one training and ‘coaching to help get my business started. ‘After going through the ontine training, 1 ‘was counting on the promised coaching but ‘was completely abandoned for about three ‘months while {continue to pay various charges for various websites associate with “the business. My complaint isin regard to ‘Complaint Info Comments | | | | | \ { | |‘the unfulfilled pre-membership promises of no further charges as well as personalized ‘coaching. It was presented fo me as if 1 ‘wouldn't have to pay anything else and that Td have a coaching every step of the way. 1 ‘would have NEVER signed up if Fd been told that Fd nced to invest more money past the initial fees, of if Fd known Ld be left on sy own past the first two oF thtee weeks. I feel tricked into joining and Im very unhappy with the product and service 1 received DesiredSettlementID: |RefundProduct_Or_Service: Membership to online business systems associated wit ‘herbalifeOrder_Number: /101056727Purchase_Price: 399.00 —- | | Additional Comments: Refund of the money | [Lost in this bad investment. [Complaint aio CRA Dispute Flag (Complaint info CRA Dispute 45 Days | [Flag - FOLA onlyRecord 5 of 13, \ (29925745 ‘Data Source [Organization DS ITN iB nc Enero’ Dawe ic (BBBA’ Upsdated Date lorminoi2 Ageney Contact External Ageney [Complaint Date OOO ‘Consumer First Name 6) ‘Consumer Middle Name { | (Consumer Last Name io) ‘Consumer Saluwation Consuner Address, Line 1 ix6) (Consumer Address, Line 2 [ (Consumer AddressyLine33——=—=—=~S=S=“‘é‘“S™SO*#™#*#*~*~”™”C™ Consuinier Address, Cit |WESTLAND tt [Consumer Adikess, State Code MT [Consumer Adress, Sie Name” Michigan [Consumer Address, Country Code [USA | {Consumer Adiess, Country Name (UNITED STATES, (Consumer Address, ZIP Code ‘Extension(Consumer Fax. Country Code t (Consumer Fax. Area Code (Consumer Military Status f ‘Consumer Military Station f ‘Consumer Complaining | [Company/Org | | (Company Name [Incomeathome com | mc ‘Company Address Line 2 f (Company Address, f i | SS (Company Address, State Code (GA (Company Address, State Name (Georgia ‘Company Address, Country Code [USA [Company Adress, Country Name [UNITED STATES ‘Company Address, ZIP Code SOLI4 ‘Company Address, ZIP Code i | [Extension I [Company Phone, Exieasion I (Company Email te ep Las ‘Company Rep Saluration (Company Rep Comments ‘(Complaint info Inigial Contact Dare ‘Comipltint Info nial Response ‘Method {{Complaint info Initial Response Date | ‘Complaint Info Amount Requested [- [Method ‘(Complain Info Amount Requested ‘Value (Compiaiat Taio Amount Paid ‘Method (Complaint info Amount Paid Value (530.95 (Complaint Info Product Service Cous 4006 ‘(Complaint Ino Product Seevico [Description ‘Complaint info Law Violation [Description [Complaint Info Statute Code [ [Compl af ete Dee (Complaint nfo Topic Description f ‘Incomeaihome.com is a seam and a pyramid scheme, They sent me a DVD for $9.95 bshich only consisted of success stories, then Ithey took another $39.95 from my account. 1 ‘called to get a refund, they will not etum my |calls, and one of the girls said more charges [will be fortheoming to my account, $50.00 plus mote is a bit much fora DVD. I did not [agree to go further with them when I found lout is was Herbalife, which my mother tryed [complaint info Comments |to sell their product 25 years ago and got no | ‘where. I can't believe Sean Hannity is | [promoting this. 1d like my money back and I | bill send them their DVD back too. I actually Jad to close my checking account and open / lanother with fears of them making more | | | | ‘charges to my account DesitedSettlementID: |RefundProduct_Or_Service: lincomeathome.comParchase_Price: 9.95 —- {Additional Comments: refund my money and [pat these people out of busines (Complaint Info CRA Dispute Flag f iRecord 6 of 13, e (Baa Somes DS ‘en (Encred Dass U { Updated Date 507/01/2012 Agency Contact External Agency, fe a! Date “04/06/2011 ‘Consumer! First Name *6 (Consumer Middle Name | ‘Consumer Last Name ‘be ‘Consumer Salutation : ‘Consumer Address, Line 1 bio) ‘Conwamer Ades, Line 2 owane Adwos ine Consumer Addres ‘it x {Consumer Address, State Code an SS Coun Code USA / [Consumer Adiess: County Name [Consumer fConsumer Address, ZIP Code ‘Extension | ‘Consumer Home Phone, Country, | Code i [Consumer Work Phone, Extension(Consumer Fax. Country Code (Consumer Fax. Area Code ‘Cousumer Email ie [Consumer Military Status { ‘Consumer Military Station ‘Consumer Complaining Company/Ore (Company Name ‘Inconeathome com (Company Address, Line [Company Address, Line 2 4 (Company Address, Line 3 [Company Address, City (Company Address, State Code (GA (Company Address, Slate Name Georgia ‘Company Address, Country Code (USA [Company Adress, Country Name UNITED STATES ‘Company Address, ZIP Code OLS ‘Company Address, ZIP Code | | ‘Extension 4 [Company Phone, Exieasion (Company Email = i ‘(Complaint info Inidial Contact Date ‘Comipltint Info nial Response ‘Method[Complaint info Initial Response Date (Complaint info Amount Requested | iMethod ‘Complaint Info Amount Requested Value [Comin st Seve Code [Description [Complaint Info Law Violation Code { ‘Compiaint into Lave Violation | |Description i [Complaint info Starute Code { ‘(Complaint info Statute Description neces (Complaint Info Topic Code not the business they portray 1 be I requested “aren by eal and Pa, of ‘TacomeatHome, stated: ‘We are a Marketing System vendor and not i of Herbalife? If you wish fo cancel your siness agreement or future product orders, ‘with Herbalife, you must contact them directly. “Incomeathfome.com advertises that we can ike money frou home and will not have to “make any Cold Calls, and they wall send the ‘customers to us, They tell ws it eost only 39.95 to view their business and if we choose stay it then casts another $39.95, ‘They do not tell you that you need to be @ |Sponsor, nor that you have to purchase the stomers for a mniniznam of $500.00 for 10 _people that might be interested in becoming Distributors or Sponsors, nor do they tell you that you have to purchase their website to sell ‘on fr $100.00 for the setup fee then $79.00 ‘amonth, |Leancelled my $79.00 a month website andthey did refund the $100.00, but they locked “up the website completely. I was promised 2 “website to sell Herbalife products on when 1 purchased the first packet for $399.00. ‘IncomeatHome locked me out of it, so where “is my $399,007 Ino Jonger have a way fo sell “Herbalife products online and there would be ‘no other way for me to sell hem because L live on a Disability Check and am tunable “travel. Since they promised me a website, 1 so want the $2,960.11 retursed to me and I ‘will send their products back to me. [complain Info Coroments ‘As noted above, Pat stated, 7We are a arketing System veridor and not pact of “Hetbalife?? Without Herbalife, they would not have a business, so they are affiliated with them or indirectly involved. Tam not ‘employed by Herbalife, nor am t affiliated “with them, nor did T purchase the proxtucts “from them, T purchased them from ‘IncomeatHlome.com. his isa portion of the two page letter that I wo out in the mail tomorrow te you)DesiredSotlementID= RefundProduet_Or. Service: AncomeatHome.comOrder_! faPusch Comments: ‘Complaint info CRA Dispme Flag ‘Complaint info CRA Dispuie 4 |Days Flag - FOIA only lumber: AdditionalRecord 7 of 13 e (Baa Somes DS (Em [Entered Date “osnia/20i7 ic ___ |BBBA Upsdated Date ovmW2012 Ageney Contact [Extemal Agency (Cree ccs Date (95/03/2011 (Consumer Middle Name | [Scneser Sacra Coe te Cae b@) [Consumer Address, Line? aa“ ‘Consomer Address, Ci {Consumer Addies, State Code (Consumer Adress, Sate Name {Consumer Address, Country Code ‘Consumer Aduiess, Country Name UNITED STATES ce (Consumer Address, ZIP Code ‘Extension ‘Consumer Home Phone, Country ‘Code Consumer Work Phone, Country Code} [Consumer Work Phone, Area Code 606) ‘Consumer Work Phone, Number {Consumer Work Phone, Exteasion [Consumer Fax, County Code(Consumer Fax. Area Code ‘Consumer Fax. Number (Consumer Celi Phone, Area Code (Consumer Celi Phi er (Cousumer Einail [Consumer Age range F ie [Consumer Military Station ‘Consumer Complaining Company/Onx - ‘Company Name Tncomeathome.com ‘Company Address, Line 2 Cs (Company Address, Line 3 f (Company Address, City (CANTON (Company Address, State Code GA / ‘Company Address, State Name [Georgia | ‘Company Address, Country Code (USA. - - ‘(Company Address, Country Name UNITED STATES ‘Company Address, ZIP Code Bold (oom ‘Address, ZIP Code i | Extension ‘Company Phone, Country Code | [Company Phone, Area Code I [Company Website [Company Rep First N {Company Rep Middle ‘Company Rep Last Name ‘Company Rep Salutation : {Company Rep Comments (weer ~ (Complaint Tafo Ininal Contact Method ° ‘Compiaiot info Initial Contact Date | [Complaint info Inival Response Method ‘(Complaint info inital Response Date ‘Complaint Info Amount RequestedMethod (Complaint fafo Amount Requested | [Watue |[Compiaint info Amount Paid Method | (Complaiat ino Aumount Paid Value $50.00 ‘Complaint info Product Service Code (4006 (Complaint Info Product Service ‘Buviness Opportunities\Work-ACHomie [Description Plans {Complaint Info Law Violation Code ‘Complaint Info Law Violation fr Des Go [Complaint Info State Description + ‘(Complaint Info Topic Code f inint Info Topic ‘Hello, | followed a radio advertizing about “ncomeathome.com’, inthe shawn hannity show (New Orleans,LA, WRNO-FM 99.5) land decided to give it wry. Atrer the registration, received a call from a twior, paid $50 with a credit card and received a bbooklet and DVD... The tutor set up a phone [appointment bat sever showed up, has not returned my calls or emails, his web page Misappeared.. I know that they work with Herbalife and seemed to be a real business. [There is no actual direct phone to customer "service at ‘incomeathome.com. just the ‘person that contacts you. I have called to the iphone hsted in BBB with no answer, have ‘contacted the radio shows several times by ‘email to help me with a direct number but have not receive response. [have been doing “this for a month! and nione of the phones (only answering machines..) and messages |is responded. ALapplied on March 25, Charged $9.95 on March 26 Charged $29.95 on March 28 [buySAFE Certificate of Guarantee O9GRT |006792-00053137 Porchase Date: 3/25/2011 8:05:48 PM |Store: IncomeAtHome.com [Complaint Info Comments Onder ID: 999952‘This is your official buySAFE Cestificate of Guarantee that is provided to you and paid for by IncomeAtHome.com, ‘The name of the contact tutor is (2) Jack Leonant, email: ‘arubarunner @hotmail.com’;, Web page newhomewebbiz.com [Phone mambers: 888-367-7241 443-293-7870 [AlLof the ahove worked for several days until the ‘phone interview" |The radio advertizing is still on 50 T wonder if it was a lone scam or there's more. {would like fo contact customer service tif it exists) to know what happened and decide [if continue with what was otfered of ask for la tefund... if itis not unother scam! ‘Thanks in advance or your help. | | | | online systemPurchase_Price: 50.00 ‘Additional Comments: Continue with the service or receive a refimd if Tam not satisfied after the explanation of the iproblem.! {Complaint info CRA Dispute 45 Da [Flag - FOIA onlyRecord 8 of 13, e (Baa Somes DS (eu Enero’ Dawe u Updated Date o7/ou2012 Ageney Contact ‘[Excemal Agency eo Date (05/26/2011 ‘Consumer First Name co (Consumer Middle Name L | (Consumer Last Name He ‘Consumer Saluwation Consuner Address, Line 1 io [Consumer Address, Line? (Consumer Adiiress, Line > Conspmer Address, Cay CHICO | [Consumer Adilress, State Code (Consumer Adress, Sate Name [Consumer Adress, Country Code (Consumer Acres, ce (Consumer Address, ZIP Code ‘Extension ‘Consumer Work Phone, Country Code} [Consumer Work Phone, Area Code 606) ‘Consumer Work Phone, Number {Consumer Work Phone, Exteasion [Consumer Fax, County Code(Consumer Fax. Area Code [eo ‘Consumer Fax. Number (Consumer Celi Phone, Area Code (Consumer Celi Phi er (Cousumer Einail [Consumer Age range F ie [Consumer Military Station ‘Consumer Complaining Company/Onx - ‘Company Name Tncomeathome.com ‘Company Address, Line 2 Cs (Company Address, Line 3 f (Company Address, City (CANTON (Company Address, State Code GA / ‘Company Address, State Name [Georgia | ‘Company Address, Country Code (USA. - - ‘(Company Address, Country Name UNITED STATES ‘Company Address, ZIP Code Bold (oom ‘Address, ZIP Code i | Extension ‘Company Phone, Country Code | [Company Phone, Area Code I [Company Website [Company Rep First N {Company Rep Middle ‘Company Rep Last Name ‘Company Rep Salutation : {Company Rep Comments (weer ~ (Complaint Tafo Ininal Contact Method ° ‘Compiaiot info Initial Contact Date | [Complaint info Inival Response Method ‘(Complaint info inital Response Date ‘Complaint Info Amount RequestedMethod (Complaint fafo Amount Requested | Walue {Complaint info Amount Paid Method | (Coupiaint fio Amount Paid Value $9998 ‘Complaint info Product Service Code (4006 (Complaint Info Product Service ‘Buviness Opportunities\Work-ACHomie [Description Plans {Complaint Info Law Violation Code ‘Complaint Info Law Violation fr Des Go [Complaint Info State Description + ‘(Complaint Info Topic Code f ‘Com inint Info Topic I Teamed aboot incomeathome.com through : “radio advertising by Dr. Laura an hecame | interested. I went to their website and | ‘obtained the information to find out more. 1 | “seas pat in contact with 2 representative for | “retail sale of Herbalife. Iwas then put on 2 | conference call with this representative and | cone otter salesperson fthe closer). | was | | pressured to spend approximately $3900.00 | ‘to get this at home business started, of | ‘whieh I chose to think about, I paid a | ($199.95 fee to get the training package prior i ‘to this phone call, Anyway, I decided not to | 0 forth with this venture and requested ‘refund of the $199.95, The taining package ‘was returned by myself to Stephanie | “Reisdotf 15124 Watermill Lake Trail | “Midlothian, VA 23112 (the ‘mentor’) who | ‘sent me the package in mid April, Twas told | lby this mentor that a refund had be sent to | “me vis US mail, To this day Thave not | “received that retund. I have made many | attempts fo contact this mentor with no i ‘response by phone and email. Now, the | phone qumber has been disconnected or no | { ‘Complaint Info Comments onger in service DesiredSettlemeatID: RefiundProduct_Or Service: herbalife “raining packagePurchase_Price: 199.95 — ‘Additional Comments: a refund of the $199.95" Complaint Ino CRA(Complaint info CRA Dispute 43 Days | [Flag - FOIA only IRecord 9 of 13, Reterence Number 322771 e (Baa Somes DS (Em Enero’ Dawe u Upsdated Date “oT Ageney Contact ‘Extemal Age Complain Dae «(TRON ‘Transaction Dare ‘Consumer First Name 86. ‘Consumer Middle Name (Consumer Last Name Po ‘Consumer Salutation ‘Consumer Address, Line 1 bo) (Consumer Address, Line2 6) (Consumer Adiiress, Line > f {Consumer Adties, State Code (Consumer Actress, Suis Name Honda {Consumer Adress, Country Code USA i [Consumer Address, Country Name UNITED STATES ce (Consumer Address, ZIP Code [Extension ‘Consumer Home Phone, Country | ‘Code [Consumer Work Phone, Extension(Consumer Fax. Country Code (Consumer Fax. Area Code ‘Cousumer Email v1 ie (Consumer Military Status ‘Consumer Military Station ‘Consumer Complaining [Company/Org (Company Name incomeathome.com (Company Address, Line (Company Address, Line? ‘(Company Address, Line 3 ‘Company Address, City (CANTO! Company Address, Sine Code (GA ‘(Company Address, Slate Name Georgia (Company Address, Country Code USA. ‘Company Address, Country Name UNITED STATES ‘Company Address, ZIP Code sons ‘Company Address, ZIP Code | [Extension ‘eague (Company Phone, Number F | [Company Phone, Exieasion (Company Email f te ‘(Complaint info Inidial Contact Date ‘Comipltint Info nial Response ‘Method[Complaint info inti Response Date ‘Complaint Info Amount Requested — [Method (Complaint Info Amount Requested (Complaint Taio Amount Paid Method {Complaint info Amount Paid Value $39.95 ‘Complaint Info Product Service Code 4006 ‘Complaint Info Product Service [Peseription ‘Complaint Info Law Violation Code (Complaint Info Law Violation [Description ‘(Complaint Info Stamne Code ‘(Complaint Info Statute Description inint Info Topic Code { ¥ got online and communicated with people that said you reveived a pack for an income | at home information package / In-was $9.95, F charged i to a eredit card. 1 | received! the’ package, the instructions were ta | ‘call your ‘mentor’ snd have a phone | ‘conversation about the package. T did as | directed. Basically. 1 found out it was a | | | [pyramid scheme with Herbalife and I told the ‘womatt I Was tot interested, thank you for ‘your time, Now, I paid $10 for this. A couple days later it occired to me that they had my credit cand # and I called, did not get an answer, left a messaye end asked that they ‘would please destroy my card, Never beard ‘another word, Then the next month there was ‘an unauthorized charge for $39.95, I called several times and lett email messages for 2 weeks to no avail. I bad to cancel my credit ‘card and dispute the charges, a pain. Finally, eft u not so nice message to call and she finally called back a week later. Telling me thet they charged my acount because 1 didn’t send the booklet back, which Twas oot instructed to do, T asked why they didn't answer my calls and she made many excuses. ‘The bottom line is they misrepresented themselves and made an unauthorized charge ‘to my accotint. I closed the account so they cant do it again, with much trouble to me. They got their $10 for nothing as far as tim ‘Complaint lafo Comments‘concerned. Who knows what else they would ‘charge to my account. I was very angry. | «also notified the radio station that promotes them. Product Or_Service: Internet business starter pack Order_Number: 366944Purchuse_ Price: 10,001sB2BComplaint: falseHasComplainedToBusiness: falselsBusinessProblemAdjusted: fulselsAcceptedByConsumer: false Adkitional Comments: DesiredSettlementID: (Other (requires explanation)I've disputed the ‘charges and if that is setled then T will be fine. Bur otherwise, I want my money back. ‘And I don’t want them to be able to contiatie to np off other people. ‘You pay $10 to fing oat it's something you ‘don’t want to get involved with and then they have your number. { won't fall for that again. ‘Tired of these rip off people. 1 work too hard {for my money. You hear an advertisement on a reputable radio station and think it may be and this is how itworks out” ‘Complaint Info CRA Dispute Flag > [Complaint info CRA Dispute 45 [Days Flag - FOIA onlyRecord 10 of 13, : paeeapoespeasannensanotaninasaanensnnesaninasl [2667026 e (Baa Somes DS (eu Enero’ Dawe u Updated Date o7/ou2012 Ageney Contact ‘[Excemal Agency eo Date (oo2672011 (Consumer Middle Name | [Scneser Sacra Coe te Cae b@) [Consumer Address, Line? aa“ ‘Consomer Address, Ci {Consumer Addies, State Code (Consumer Adress, Sate Name {Consumer Address, Country Code ‘Consumer Aduiess, Country Name UNITED STATES ce (Consumer Address, ZIP Code ‘Extension ‘Consumer Home Phone, Country ‘Code Consumer Work Phone, Country Code} [Consumer Work Phone, Area Code 606) ‘Consumer Work Phone, Number {Consumer Work Phone, Exteasion [Consumer Fax, County Code(Consumer Fax. Area Code ‘Consumer Fax. Number (Consumer Celi Phone, Area Code (Consumer Celi Phi er (Cousumer Einail [Consumer Age range F ie [Consumer Military Station ‘Consumer Complaining Company/Onx - ‘Company Name Tncomeathome.com ‘Company Address, Line 2 Cs (Company Address, Line 3 f (Company Address, City (CANTON (Company Address, State Code GA / ‘Company Address, State Name [Georgia | ‘Company Address, Country Code (USA. - - ‘(Company Address, Country Name UNITED STATES ‘Company Address, ZIP Code Bold (oom ‘Address, ZIP Code i | Extension ‘Company Phone, Country Code | [Company Phone, Area Code I [Company Website [Company Rep First N {Company Rep Middle ‘Company Rep Last Name ‘Company Rep Salutation : {Company Rep Comments (weer ~ (Complaint Tafo Ininal Contact Method ° ‘Compiaiot info Initial Contact Date | [Complaint info Inival Response Method ‘(Complaint info inital Response Date ‘Complaint Info Amount RequestedMethod (Complaint fafo Amount Requested | [Watue |[Compiaint info Amount Paid Method | (Complaint Ino Amount Paid Value $45.59 ‘Complaint info Product Service Code (4006 (Complaint Info Product Service ‘Buviness Opportunities\Work-ACHomie [Description Plans {Complaint Info Law Violation Code ‘Complaint Info Law Violation fr Des Go [Complaint Info State Description + ‘(Complaint Info Topic Code f ‘Com inint Info Topic [ T went to the website hoping to find several : ‘options for an online business and they said | they woukd get buck to me. What I got was a | packet with all these claisns and two eds. At | that time they asked fora payment of $9.99 | ‘for 30 day try. [played the eds and they | told me nothing, [called the number on the | | | | packet but had trouble catching up with her to get more info, During that time the tral period ended snd 1 was charged at ‘aciditional $35.00 and I hadn't even talked te ‘anyone yet, Well, here recently I finally reached her and guess what the great bbusiness opportunity was? Herbalife!!! Diet ‘aids & supplements. That was the great opportunity? It was all about recruiting more | suckers like me to pay money to a coach, | Create down, eet ore people | [recruit more peopfe and so on. Can you say | ipyramid scheme? sure you have the option | ‘to sell stuff but in her own words she made | ‘most of her money from her downline, | Ripoff. Oh, and to get started it cost $399.00 | to do stright, (originally contacted them | because T was strapped for money. started | { ‘Complaint Info Comments with income at home.com, ended with conllinebusiness systenis, Product Or. Service: [information on business — Additional |Consments: DesiredSettlementID: Refund$9.99 & $35,007 Complaint Ino CRA(Complaint info CRA Dispute 43 Days | [Flag - FOIA only IRecord 11 of 13 : paeegaoessaasannessanetaninasnensanesaninas (a147912 e (Baa Somes DS (eu [Entered Date “(02/15/2012 ic —___ |BBBA Upsdated Date ‘ox/0472012. (Ageney Comet Extemal Ageney (Complaint Date (02/15/2012 ‘Transaction Dae L. ‘Consumer First Name ‘col ‘Consumer Middle Namie cee ‘Consumer Salutation ‘Consomer Address, Line | ii [Consumer Address, Line? ‘Consumer Aduless, Line 3 i ‘Consomer Address, Ci {Consumer Addies, State Code (Consumer Adress, Sate Name {Consumer Address, Country Code (Consumer Acres, ce (Consumer Address, ZIP Code, [Extension I ‘Consumer Home Phone, Country iy | ‘Code I ‘Consumer Work Phone, Couniry Code [Consumer Work Phone, Area Code b(6)I Consumer Work Phone, Number (6 (Consumer Work Phone, Extension [Consumer Fax. Country Code(Consumer Fax. Area Code (Consumer Fax. Number iw (Consumer Celi Phone, Area Code (Consumer Celi Phi er ‘Coosamer Ennai nei [Consumer Age range W ie [Consumer Military Station iW (Consumer Complaining Company?Ong ‘Company Name Tncomeathome.com ‘Company Address, Line 2 Cs (Company Address, Line 3 f (Company Address, City (CANTON (Company Address, State Code GA / ‘Company Address, State Name [Georgia | ‘Company Address, Country Code (USA. - - ‘(Company Address, Country Name UNITED STATES ‘Company Address, ZIP Code Bold (oom ‘Address, ZIP Code i | Extension ‘Company Phone, Country Code | [Company Phone, Area Code I [Company Website [Company Rep First N {Company Rep Middle ‘Company Rep Last Name ‘Company Rep Salutation : {Company Rep Comments (weer ~ (Complaint Tafo Ininal Contact Method ° ‘Compiaiot info Initial Contact Date | [Complaint info Inival Response Method ‘(Complaint info inital Response Date ‘Complaint Info Amount RequestedMethod (Complaint fafo Amount Requested | Walue {Complaint info Amount Paid Method | (Compiaiat Taio Amount Paid Value ‘Complaint info Product Service Code (4006 (Complaint Info Product Service ‘Buviness Opportunities\Work-ACHomie [Description Plans {Complaint Info Law Violation Code ‘Complaint Info Law Violation fr Des Go [Complaint Info State Description + ‘(Complaint Info Topic Code f inint Info Topic Tin August, 2011 Twas searching for an online part-time home business opportunity and, based on the widespread radio advertising for the site, requested information on the opportunity at |seww.incomeathome com, What the site promised was a timkey onfine home business, great income potential (always bith the careful legal disclaimer, resalts not typical for the constant stream of testimonials in each succeeding video), ne |Moor-to-door sales, uo sales experience, ete, ‘ad nauseum, What I got instead was three ‘months of ineveasing expenses not previously disclosed when L originally ‘signed up at the Supervisor level, time away “from my family and regular job on ‘weekends and during the week, three boxes ‘of unsellable products, no support or encouragement at all from my upline “manager, and the final realization by the fst ‘week of December that I could not begin to ‘afford the exorbitant fees necessary to pay for the paid sales leads needed to make the ‘ontline business function, AURat point 1 lsanceled my membership and shut down the ‘business, having to pay all the third-party “cancelation fees tit previously disclosed, which now are harassing me and my amily. The website ‘woww.incomeathome.com is simply the ‘online gateway to the multi-level marketingL ‘Complaint Info Comments (MLM) pioneer and health products giant, Herbalife (HL). After requesting more {nformation, and paying a fee for the ‘overight shipment of the sales DVD. 1 bbecame what I later learned was a Paid Pack online sales lead. the aiost valuable AND ‘MOST EXPENSIVE sales lead of all the ‘potential Ieads in the HL online system. 1 gota series of telephone interviews by the person who would later be my upline “atiager. being directed each time toa different website al of which constantly _pressured the prospect, ME, to enier the HL ‘matketing system at the Supervisor level, “where the maximum income-prodacing methods are available, Lower levels, beginning with Distributor, are available for prospects to enter the marketing systein ‘much more cheaply, but are studiously passed over in the sales presentations where entry at the Supervisor level is always. ‘emphasized. Why? Because the traditional ‘method to obtain the Supervisor membership level is to pay $4,000.00 by credit eard upfront on the final call which iy conference call with your Future managers higher level manager. An altemate method is to recruit 2 other prospects, which will pay the Supervisor fees, bringing you in as theit ‘manager. Ive been in MLM organizations before, and this is how MLMs make their money; not by selling products, done at the ower levels of the organization, but by recraiting Supervisors who will pay high “uplront fees for the privilege of making sites income, bonnses. and residual income faster. Recruiting and creating your own sales ‘group, not retail Sules is the fastest method to reach the upper MEM income levels.ARter {had paid my Supervisor fee, which cost me all of my remaining 401k loun balance, pay bonuses, and added significantly to our family creditcard balance, {had to focus intensely (since I was determined to put all hhad into this business to make it succeed) on several levels of online training. This included having to participate in evening or ‘morning conlerence calls three timies per ‘week, which required us to go out and but special 3-way eall-capable telephone and [install an expensive landtine, which we had avoided previously because of the expense‘Because of my work schedule, I had to take several days off to participate in morning conference calls just te keep up with training, What I also quickly began to lexpenence during the first two levels of training was that I was being led through “sleps to set. up the online business, These steps involved contracting with third-party vendors who charged significant setup and \first-month fees for their services. I was ishreadly stretched to the limit financially, and ‘none of these fees had been disclosed io me iptior to signing up as a Supervisor, By ‘Complaint Info CRA Dispute Flag (Commplait Info CRA Dispute 45 Days | {Flag - FOIA only |Record 12 of 13, pasanipessopeasannessanetaninasnanensanesaninas (38732796 e (Baa Somes bi Ex Enero’ Dawe ic Updated Date Agency Contact (Bxenal Azer Date (06/28/2012 ‘Consumer First Name co ‘Consumer Middle Namie bo) i a ‘Consumer Salutation Coe te Cae b@) [Consumer Address, Line? aa“ ‘Consomer Address, Ci {Consumer Addies, State Code (Consumer Adress, Sate Name {Consumer Address, Country Code ‘Consumer Aduiess, Country Name UNITED STATES ce (Consumer Address, ZIP Code ‘Extension ‘Consumer Home Phone, Country ‘Code Consumer Work Phone, Country Code! {Consumer Work Phone, Ares Code | ‘Consumer Work Phone, Number {Consumer Work Phone, Exteasion [Consumer Fax. Country Code(Consumer Fax. Area Code ‘Consumer Fax. Number (Consumer Celi Phone, Area Code (Consumer Celi Phi er (Cousumer Einail [Consumer Age range F ie [Consumer Military Station ‘Consumer Complaining Company/Onx - ‘Company Name TncomeAtHome.com ‘Company Address, Line { oo | ‘Conmpany Address, Line 2 [6046 N, Academy Biva, Ste. 166 i (Company Address, Line 3 f ‘Company Address, City [COLORADO SPRINGS (Company Address, State Code (CO / ‘Company Address, State Name [Colorado | ‘Company Address, Country Code (USA. - - (Company Address, Country Name UNITED STATES (Company Address, ZIP Code ‘sons (oom ‘Address, ZIP Code i | Extension ‘Company Phone, Country Code | [Company Phone, Area Code I [Company Website [Company Rep First N ‘Company Rep Middle S F Company Rep Last Name : | [Company RepSaluation {Company Rep Comments : ‘Complaint Tato Inival Contact Method ‘Compiaiat fafo Initial Contact Date > [Complaint info Inival Response Method [Complaint nfo Initial Response Daie ‘Complaint Info Amount RequestedMethod [Complaint info Amount Requested | [Watue |[Compiaint info Amount Paid Method | (Complaint ino Amount Paid Value ‘Complaint Tafy Product Service Code 4006 (Complaint Info Product Service ‘Buviness Opportunities\Work-ACHomie [Description Plans {Complaint Info Law Violation Code ‘Complaint Info Law Violation fr Des Go [Complaint Info State Description + ‘(Complaint Info Topic Code f inint Info Topic wckage through “incomeathome.com I heard about it on ‘various radio stations. was going through the taining to sella product called Hecbalife, a weight loss product. I sew J had 90 days to ask fora refund, As soon asf found out I had w take their products ss past of my taining, I oculd ns follow through i because {cannot vouch fora product to customers [would have need for. The 2nd package I parchased ontine cost me $199.95, {have tied to contact the person sho took my onder lo this package, Heidi Craig through email twice out of Scottsdale AR “and [ awe not heard from her. F dont thin this was a scam because as [stated before T Icoimpuannctiis Ganeitats Thad aboue ton heed and Seu bach | packages back over a week ago. [am still i “waiting for my refund, Now I Found out cis | business is not accredited through the BBB | “is there anyway to get my money hack? The i total package cost $229.95, Part of that cost includes the starter’ kit for $9.95 and a | purchase ftom Experian protection on. | O/DUI2 866-5792218 CA 0000000078000. | 11 appears Iam going to be charged monthly | for this protection. {need that t0 stop as “ell, Telosed my account as soon I Found cout [had t0 take this product as part of my training for reasou's [just explained. ‘Additional Comments: Jast have the money “refunded back into my debit account, That fsI [all Ihave been asking for. ‘Complaint Info CRA Dispute Flag | aeRecord 13 of 13, eet esauanesannnensanetaninasnenaanesaninas [AS86165 1 2 Data Source ‘Grganizaion io x (Em [Entered Date “owia/2013 ic —_ Upsdated Date Ageney Contact (Enenat Agee (Cree ccs Date oovi4013 ‘Consumer First Name co (Consumer Middle Name L | (Consumer Last Name He ‘Consumer Saluwation Consuner Address, Line 1 io [Consumer Address, Line? (Consumer Adiiress, Line > i ‘Consomer Address, Cit /MARSHEIE! | [Consumer Adiess, State Code (Consumer Actress, Suic Name [Wisconsin [Consumer Address, Country Code USA | ‘Consumer Aduiess, Country Name UNITED STATES ce (Consumer Address, ZIP Code ‘Extension ‘Consumer Home Phone, Country ‘Code Consumer Work Phone, Country Code} [Consumer Work Phone, Area Code 606) ‘Consumer Work Phone, Number {Consumer Work Phone, Exteasion [Consumer Fax, County Code(Consumer Fax. Area Code ‘Consumer Fax. Number (Consumer Celi Phone, Area Code (Consumer Celi Phi er (Cousumer Einail [Consumer Age range F ie [Consumer Military Station ‘Consumer Complaining Company/Onx - ‘Company Name Tncomeathome.com ‘Company Address, Line 2 Cs (Company Address, Line 3 f (Company Address, City (CANTON (Company Address, State Code GA / ‘Company Address, State Name [Georgia | ‘Company Address, Country Code (USA. - - ‘(Company Address, Country Name UNITED STATES ‘Company Address, ZIP Code Bold (oom ‘Address, ZIP Code i | Extension ‘Company Phone, Country Code | [Company Phone, Area Code I [Company Website [Company Rep First N {Company Rep Middle ‘Company Rep Last Name ‘Company Rep Salutation : {Company Rep Comments (weer ~ (Complaint Tafo Ininal Contact Method ° ‘Compiaiot info Initial Contact Date | [Complaint info Inival Response Method ‘(Complaint info inital Response Date ‘Complaint Info Amount RequestedMethod (Complaint fafo Amount Requested | Walue {Complaint info Amount Paid Method | (Compiaiat Taio Amount Paid Value ‘Complaint info Product Service Code (4006 (Complaint Info Product Service ‘Buviness Opportunities\Work-ACHomie [Description Plans {Complaint Info Law Violation Code ‘Complaint Info Law Violation fr Des Go [Complaint Info State Description + ‘(Complaint Info Topic Code f inint Info Topic [OWSAW 99,9) as.a way to make money at hhome (o supplement income or replace a ‘eattent job, ‘The claim states that this requires only ‘spare time’ from home, and ‘does not involve selling soap’. This is false and misleading. In reality, this is Fink to "Herbalife while in is right arguably Jegitmate, Herbalife is a long known Ipytamid marketing scheme. Once entolied a "sponsor or ‘mentor is assigned in this ease (Connie Skelton, 1098 Venable Rd ‘Waynesboro Tn 931 722-9255) who requires ‘on line meetings’ daily which “required 4-6 hours a day in ‘training’. On. enrollment I made the expectation clear of 4-6 hours per week. The sponsor then sends dvd videos that urge you to become a ‘supervisor to put you on the ‘road to success’ by purchasing $2400.00 in “merehanidise, and requiring you to purchase ‘apptox imately $500.00 in on tine so called business and marketing tools (1-Office’) all {this without ever specifying how income is generated, Finally o1ce the tools’ are bought, and the product is detivered to your home-a cost of apprixamtely $3000.00 you are pretty ‘Complaint Info Comments [ell left (0 selting the diet patients “consisting of ‘milk shakes’ and other “packaged diet foods fo your Friends personally and ox facebook. Great way to ‘Tose friends! So much for ‘no selling soap’‘Complaint Info CRA Dispute Flag. ‘Complaint info CRA Dispute 45 Days | |Flag - FOIA only ‘When it became clear to me that this was @ scam I decided to return the product to the sponsor. L was unable to get my money back ‘and months fater my credit card company (Discover) finally reimbursed my account for an unauthorized charge. [am stil out [several hunted defy for ‘on line tools? that I was told that | needed but could net get « refund for, My credit score was imapacted als when this so called sponsor “matieged te open an ‘Herbalife Merchant account that I did not authorize and tha 1 ‘did not ask for.Prodtuct_Or_Service: Diet ‘supplemets --- Additional Comments: |DesiredSetiementID: Other (requires |explanation)Remove this fraudufent [advertising from being uscd on air as is. The ad is misleading,and does not mention [required start up costs and realistic time required. The asl should mention start up ‘costs of aproxiniatley $3000.00, time required equal a ll ime job, andtheAs a Consumer Sentinel Network member, you must properly protect any information printed, downloaded, br otherwise removed from the Network as stated in OMB Memo M-06-16. Please delete or destroy this information within 90 days unless i use is still required for law enforcement purposes. When destroying the information you should bur, pulverize, or shred the information saved in paper format and destroy or erase information that has been saved electronically so that it cannot practicably be read or reconstructed, Proper erasure of electronic information must include the overwriting or “wiping” of the information from the electronic media oa which itis stored, STE EE aE Eaatene fiat MeRene ren ea REED etyFOIA 2013-00764 SULLIVAN & CROMWELL LLP Vaceimce 1212-3563505, 125 Broad Fhscet nncon New York, NY 10004-2498 April 8, 2013 Via Certified Mail Freedom of Information Act Request, Office of General Counsel, Federal Trade Commission, 600 Pennsylvania Avenue, N.W., Washington, D.C. 20580. Re: — FOIA Request re Herbalife Lead Generation Firms Dear Sir or Madam: Pursuant to the Freedom of Information Act, 5 U.S.C. § $52, I respectfully request an opportunity to review and copy all consumer complaints, investigatory records and administrative records concerning any of the following persons or entities, which I believe are involved in selling leads and other business tools to Herbalife distributors: 1. Online Marketing Systems 2. Online Marketing Solutions 3. Online Business Solutions 4. — Christopher Reese 5. Mayumi Reese 6. Mary Holloway 7. Alan Lorenz 8. United Marketing Partners 9. Russell Gain 10, David Bevan 11. Jane Clark 12, Michael Boyd 13. Craig Tsutakawa 14. Caroline Tsutakawa 15. Harry Johnson 16. Harold JohnsonFreedom of Information Act Request 2 17, Lee Johnson 18. Jack Gibson 19. John Gibson 20. FTS Marketing 21, Earn2ez.com 22. Automated Data Direct System 23. Bill Herron 24, William Herron 25. Clem Herron 26. Trey Herron 27. Mamie Smith Herron 28. Debi Katz 29. Debra Katz, 30. Deborah Katz 31. Michael Katz 32. Sam Guerra 33. Samuel Guerra 34. Rodney Marcantel 35. Mary Ann Marcantel 36. I-Msuecess.com 37. T-Msuccess. biz. 38. Nutrition Club Pro 39. Nutritionclubpro.com 40. Ryan Swanson 41. Glenn Kirkpatrick 42. Daniel Waldron 43. Richard Berg 44. Steven Combs 45. Deborah Combs 46. wwweticket2cash.com 47. www.ebusinessforyou.net 48. www.quickcashnow.net 49. Wellness Depot 50. Herbal Way Inc. 51. www.60minutemoney4u.net 52. Home Business Systems 53. Thrive Nutrition & FITClub 54. Wealth in Wellness Nutrition Club System 55. AzDiet.com 56. Michigan Success Training Seminars 57. www.wldwidebiz4u.com 58. wwwsteps2mill.netFreedom of Information Act Request 3 59. www.morehomecash.net 60. Prospect Performance 61. Work from Home and Love It 62. www.vitaljetics.com 63. www.hbrl L.com 64. www.morehomecash.net 65. wwwsteps2mill net 66. www.checksélife.com 67. www.housewifesfortune.com 68. Newest Way to Wealth 69. Dream Builder & Associates 70. www.haveitallbiz.com 71. www.netbiz-4you.com 72. www.changeyourwork.com 73. www-richerfuture2002.com 74. www.dollarsigns4u.com 75. www.scorefreedom.com 76. www.amazingeashplus.com 77. www.work-from-home.net 78. www.lookandfeelgreat2.com 79. www.egoldenopportunity.com 80. _www.beteachable.com 81. www.workingfrommyhome.com 82. www.workfomhome.com 83, www.bossnot.com 84. Mandi Adamson 85. Amanda Adamson 86. Vaughn Adamson 87. www.whhbiz.com 88. www.ecommercesetsyouftee.com 89. wwwadreamlifedu.com 90. Carin Hendrikz 91. www.4youdmenow.com 92. www.60minsuecess.com 93. www.formula2suecess.org 94, Home Business System 95. Lifetimeopportunity.com 96. Leave the Rat Race 97. www.leave-the-rat-race.com 98. DreamTeam 99. www-dreamteamHQ.com 100. Financial Success System LLCFreedom of Information Act Request 4 101. 102. 103. 104, 105. 106. 107. 108, 109, 110, Financial Success System International LLC FSS-America LLC ‘www.online-business-system.com cmg.onlinebusinesssystem.com gatewaytowealth.com Karen Umstattd Allstar Health & Nutrition Allstar Nutrition & Fit Camp ‘www.karenu.clearlythebest.com ‘www.clearlythebest.com Please send copies of all documents satisfying this request to me at 125 Broad Street, Room 2842, New York, New York 10004. I am prepared to reimburse the reasonable costs of searching for and copying these documents, including fees up to $500. Please do not hesitate to contact me at (212) 558-4737 if Ican provide any additional information about this request. ‘Thank you in advance for your assistance. Sincerely, eee Steven L. HolleyUnited States of America FEDERAL TRADE COMMISSION WASHINGTON, D.C. 20580 Steven Holl 125 Broa Street, APR 29 2013 New York, NY 10004-2498 Re: FOIA-2013-00764 Herbalife Lead Generation Firms Dear Mr. Holley: ‘This is our first response to your request dated April 08, 2013, under the Freedom of Information Act seeking access to documents regarding Herbalife Lead Generation Firms. On April 17, 2013, Mr. John Quinn of Sullivan & Cromwell, LLP spoke with Elena Vera and agreed to narrow the request to include consumer complaints with the term “herbalife” in the comments field. In accordance with the FOIA and agency policy, we have searched our records, as of April 17, 2013. ‘We have located approximately nine responsive complaints. I am granting partial access ‘to, and am enclosing copies of, the accessible records. The complaints are subject to two of the nine exemptions to the FOIA’s disclosure requirements, as explained below. We are withholding one complaint under FOIA Exemption 3, 5 U.S.C. § 552(b)(3), because it is exempt from disclosure by another statute; specifically, Section 21(f) of the FTC Act provides that the FTC may not disclose any material reflecting a consumer complaint obtained from a foreign source if that foreign source has requested confidential treatment, 15 US.C§ 57-200. Enclosed is one responsive complaint that a consumers has sent to the Federal Trade Commission (“FTC”). You should know that the enclosed complaint has not necessarily been verified by the FTC. Therefore, you should make your own judgment about relying on the information provided. I am denying access to consumers’ names and addresses, and any other identifying information found in the complaint. This information is exempt from release under FOIA Exemption 6, 5 U.S.C. § 552(b)(6), because an individuals’ right to privacy outweighs the general public’s interest in seeing personal identifying information, See The Lakin Law Firm v. FTC, 352 F.3d 1122 (7th Cir. 2003). Based on the fee provisions of the FOIA, 5 U.S.C. § 552(a)(4)(A), and the Commission's Rulles of Practice, 16 CFR § 4.8 et seq., as amended, I am also enclosing an invoice for the charges we incurred for this response to your request.Please make checks payable to U.S. Treasury and send payment to: Financial Management Office, H-790 Federal Trade Commission 600 Pennsylvania Avenue, NW Washington, DC 20580 If you are not satisfied with this response to your request, you may appeal by writing to Freedom of Information Act Appeal, Office of the General Counsel, Federal Trade Commission, 600 Pennsylvania Avenue, N.W., Washington D.C. 20580, within 30 days of the date of this, letter. Please enclose a copy of your original request and a copy of this response. If you believe that we should choose to disclose additional materials beyond what the FOIA requires, please explain why this would be in the public interest. ‘We hope to have a second response to you very soon. If you have any questions about the way we are handling your request, or about our FOIA regulations or procedures, please contact Elena Vera at (202) 326-3368. ( Sincerely, E As Slap Ae Dione J. Stearns Assistant General Counsel Enclosed: Consumer Complaint Invoiceue: cnonmenenterer enone : SENTINEL=~ Ont Taw en emit il [BBB AB Edmonton [00270001630212 ‘Complaint [Organization ‘asian [BBBCNAB-USER [Consumer Address, Line 1 Om | (Consumer Be (Consumer Address. Line? Consumer Address. City ~ LEFROY ‘Consumer Address, State Code (ON (Consumer Address, State Name Ontario, Canada ‘Consumer Address, Country Code CAN Consumer Addiess, Counuy Name CANADA ‘Consumer Address, ZIP Code rE ‘Consumer Address, ZIP Code b ‘Extension i ‘Gonsumer Home Phone, Country Code Consumer Home Phone. Area Code 6) |(Cousumer Home Phone, Number _|b(6) (Consumer Work Phone, Country Code | ‘[Cousumer Fax, Country Code ‘Consumer Fax. Area Code & a (Consumer Cell Phone, Countey Cade fF ‘Consumer Celi Phone, Area Code ‘Consumer Cell Phone, Number | (ConsumerEmit BG) i (Consumer Agerange.sC~“‘*~“~*~s~‘“‘“‘~S*~“‘s*~‘“‘s~‘s~s~s*s~s~S {Consumer Military Status F (Consumer Military Station f [Consumer Complaining Company/Org | ‘Company Name ‘Online Business Solutions (Company Address, Line 1 finns (Company Address, Line 2 t (Company Address, Line 3 onmn A ‘Address, City ic ‘Company Address, Country Code. (CAN. ‘Company Address, Country Name CANADA (Company Address, ZIP Code f (Company Address, ZIP Code Extension I ‘Company Phone, Area Code F ‘Company Phone, Number : | ‘Company Phone, Extension (Company Email ‘Company Websie ‘Company Rep Safatation f [Company Rep Comments[Complaint nfo Sia Contact Method | ‘Complaint nfo Initial Contact Date | [Complaint Info Initial Response, Method ‘Complaint info Initial Response Date ° (Complaint info Amount Requested Method ‘Complaint Tafo Aimount Requested | “i Value ‘Complaint Info Amount Paid Method / ‘[Compiaint nfo Amount Paid Value ‘(Complaint Info Product Service Code 4006 [Compiaint Info Product Service Business Opportunities\Work-At-Home ‘Description ‘Plans (Compbiat Info Law Violation Code Compisint info Law Violation [Description Cade Desa, (Compa Info Topic Description ‘Through OBS T ordered a kt, in Tate September, for $450.00 on my Visa. In the kit was manuals and Herbalife data and products, Fas told if | wasnt satisfied, ‘within 30 days, U could return the manuals “and data and receive a full refund minus delivery. At the time I was told that I didn't have to return any Herbalife products to “receive my refund. (Unfortunately, this was said over the phone so I have no back-up) I ‘decided against selling the products and asked where fo return manuals in order to lreceive the refund. was talking to both [yer who [originally brought the “Ait itom, and her supervisor{(b)6) (Oy fold me to send Herbalife data straight BER to Herbalife and to return the OBS ‘manuals to the address they came from. 1 (Complaint Info Comments included my name, phone mamber and that E ‘was returning for refund, in each package “tems were delivered on Oct.20th, 2010 and. ‘T sopplied Canada Post tracking numbers tor proof. I was later informed, by [YE) Jthat 1 was supposed to send remaining Herbalife products back, as wel, in otder to receive “full refund. She said T would stil get a | | | | | | | | 1 |‘refund but less products. It cost me another 30.00 to return everything and { have yet to see a refund. Ihave been e-mailing back and forth, with{(BY6)_] and sbe said she is trying her Destto get my refund and has no dea what the holdup is, No response to my ‘e-mail to [YY —_}~ Additional Comments: I Woukd like to see a refund of $450.00 less delivery as 1 woukd have had no problem sending everything buck had | “known but will be happy to see anything (Compiaint info CRA Dispute Flag [Complaint Info CRA Dispute 45 Daj [Flag - FOIA onlyAs a Consumer Sentinel Network member, you must properly protect any information printed, downloaded, br otherwise removed from the Network as stated in OMB Memo M-06-16. Please delete or destroy this information within 90 days unless i use is still required for law enforcement purposes. When destroying the information you should bur, pulverize, or shred the information saved in paper format and destroy or erase information that has been saved electronically so that it cannot practicably be read or reconstructed, Proper erasure of electronic information must include the overwriting or “wiping” of the information from the electronic media oa which itis stored, STE EE aE Eaatene fiat MeRene ren ea REED etyUnited States of America FEDERAL TRADE COMMISSION WASHINGTON, D.C. 20580 ‘Steven Holley a BB po Sullivan & Cromwell, LLP 125 Broad Street New York, NY 10004-2498 Re: FOIA-2013-00764 Herbalife Lead Generation Firms Dear Mr. Holley: This is our final response to your request dated April 8, 2013 under the Freedom of Information Act seeking access to documents regarding to Herbalife lead generation firms. On April 26, 2013, we sent you a partial response to your request. This letter intends to notify you that any additional documents our search may have located would likely be exempt from disclosure under FOIA Exemption 7(A), 5 U.S.C. § 552(b\(7)(A), because disclosure of that material could reasonably be expected to interfere with the conduct of the Commission’s law enforcement activities. See Robbins Tire d Rubber Co. v. NLRB, 437 US. 214 (1978). If you are not satisfied with this response to your request, you may appeal by writing to Freedom of Information Act Appeal, Office of the General Counsel, Federal Trade Commission, 600 Pennsylvania Avenue, N.W., Washington D.C. 20580, or by facsimile at (202) 326-2477 within 30 days of the date of this letter. Please enclose a copy of your original request and a copy of this response. If you believe that we should choose to disclose additional materials beyond what the FOIA requires, please explain why this would be in the public interest. Ifyou have any questions about the way we handled your request or about the FOTA regulations or procedures, please contact Elena Vera at (202) 326-3368. Jeg soe Assistant General CounselFoia-2013- 00872. SULLIVAN & CROMWELL LLP Tacsmun 12izasea5e8 125 Broad Fhreet esenomeons New York, NY 10000-2498 EDERALTRADE COMMISSION EPERAL TRADE Go pute wascawesneney MAY 15 2013 oe] |ERAL COUNSEL GENERALCOI May 10, 2013 ia Certified Mail Freedom of Information Act Request, Office of General Counsel, Federal Trade Commission, 600 Pennsylvania Avenue, N.W., Washington, D.C. 20580. Re: FOIA Request re Herbalife Lead Generation Firms Dear Sir or Madam: Pursuant to the Freedom of Information Act, 5 U.S.C. § 552, I respectfully request an opportunity to review and copy all consumer complaints, investigatory records and administrative records concerning any of the following persons or entities, which I believe are involved in selling leads and other business tools to Herbalife distributors: 1. 10 Dollar Ticket 2. 24-fitcom 3. AGM Intemational Inc. 4. Biz Sparx 5. Bridge to Business 6. BridgeToBusiness 7. Bridge2Business 8. Chris Carley 9. Christine Carley 10. Cold Fusion 11. Connecting Point 12. ConnectingPoint 13. connectehome.com 14. CS Marketing 15. EamIncomeFast.com 16. eamincomenow.comFreedom of Information Act Request 17. 18. 19. 20. 21. 22. 23. 24, 25. 26. 21. 28. 29. 30. 31. 32. 33. 34, 35. 36. 37. 38. 39. 40. 41. 42. 43. 44, 45. 46. 47. 48. 49. 50. 51. 52. 53. 54, 55. 56. 51. 58. cammoneycentral.com Freedom Group Gery Stoltz Gerald Stoltz Global Pro System Gpienterprises.com Greatshapetoday.com GreatShapeToday HNN Home Business Consultants hopeformyfamily.com Income At Home incomeathomehub.com Lead Streams Jeadstreams.com livingwellness Mark Zuckerbrod. Member Learning Center Smart Host Solution Smarthostsolution! Money4U.net Myobspack.com Newhomewebbiz.com Ominex 04 Partnerwithpaul.com Paul Michaels Peak Impact, LLC Premier Team Inc. Premier Team International Premier Team Online Project Payday PTI Central See It Click It seeitelickit it STS HOM teamump.com ‘The7StepSecret.com thelifewellnessplace.com Vertical Skip Marketing Vicki Waldron Victoria Waldron Work ServiceFreedom of Information Act Request 3 59. 60. 61. 62. 63. Work Services ‘www.agm-stores.com ‘www how2bsuccessful.com ‘www.premierteamintemational.net ‘www.uplan4wealth.com Please send copies of all documents satisfying this request to me at 125 Broad Street, Room 2842, New York, New York 10004. I am prepared to reimburse the reasonable costs of searching for and copying these documents, including fees up to $500. Please do not hesitate to contact me at (212) 558-4737 if I can provide any additional information about this request. ‘Thank you in advance for your assistance. Sincerely, Tr Steven L. HolleyUnited States of America FEDERAL TRADE COMMISSION WASHINGTON, D.C. 20580 May 20, 2013 Steven Holley Sullivan & Cromwell, LLP 125 Broad Street New York, NY 10004-2498 RE: — FOIA-2013-00892 10 Dollar Ticket, et al Dear Mr. Holley This letter acknowledges the receipt of your Freedom of Information Act request dated May 10, 2013 regarding the documents listed below: 10 Dollar Ticket, et al If you should have any questions regarding your request, please contact me at (202) 326- 2631, In any call or future correspondence concerning the request, please refer to the following case number FOIA-2013-00892. Sincerely, 7) I 4 eleined habe, Or Julian Chender Paralegal Specialist‘ay SONS IMLS $ COMPLAINT [Record 1 of 77 NETWORK [Reference Number [Created Date [Comptaint Source [29084484 (020772017 [FFC Online Complaint Assistant (CIS) [Originator Reference Number [Language [English [Contact Type [Comptaint [Data Source [Consumer [DNC IN Entered By [FPCCIS-FTCUSER [Entered Date [o2707/2011 [Updated By [Updated Date [Agency Contact internet [Complaint Date [o2707/2011 [Transaction Date T21072010 [Member of armed forces or |dependant? [Consumer First Name [oo [Consumer Middle Name [Consumer Last Name [oc6) [Consumer Salutation [Consumer Address, Line 1 [Consumer Address, Line 2 bio) [Consumer Address, Line 3 [Consumer Address, Country Name [Consumer Address, ZIP Code [Consumer Address, City [Leawood [Consumer Address, State Code [Consumer Address, State Name [Kansas [Consumer Address, Country Code [USA [UNITED STATES [oo [Consumer Address, ZIP Code JExtension|cor [cor uumer Home Phone, Country Code wumer Home Phone, Area Code bio) [Consumer Home Phone, Number [Consumer Work Phone, Country Code bio) [Consumer Work Phone, Area Code [Consumer Work Phone, Number by [oo [Consumer Work Phone, Extension ‘Country Code [Consumer Cell Phone, Country Code [Consumer Cell Phone, Area Code [Consumer Cell Phone, Number [Consumer Email [Consumer Age range [20-49 [Consumer Military Status [Consumer Military Station [Consumer Complaining Company/Org [Consumer Military Service Branch [Company Name [Herbalife [Company Address, Line T [950 West 190th Si [Company Address, Line 2 [Company Address, Line 3 Extension [Company Address, City [Torrance [Company Address, State Code [ca [Company Address, State Name [California [Company Address, Country Code __ [USA [Company Address, Country Name __ [UNITED STATES [Company Address, ZIP Code (90502 [Company Address, ZIP Code feo [Company Phone, Country Code [Company Phone, Area Code [Company Phone, Number [Company Phone, Extension [Company Email [Company Website ipany Rep First Name [Company Rep Middle Name fwww.incomeathome.com|Company Rep Last Name [Company Rep Salutation [Company Rep Comments [Complaint Info Initial Contact Method Sal Initiated Co [Comptaint Info Initial Contact Date 7271072010 [Complaint Info Initial Response Method linternev/E-mail [Complaint Info Amount Paid Value [Comptaint Info Initial Response Date [12/10/2010 [Complaint Info Amount Requested [Method [Complaint info Amount Requested J5>99 og [Comptaint Info Amount Paid Method [Discover Credit Card [5209.00 [Comptaint Info Product Service Code [0304 [Complaint Info Product Service Description [Multi-Level Mktg\Pyramids\Chain Letters [Complaint Info Law Violation Code [DDM [Complaint Info Law Violation Description Dex ption/Misrepresentation [Complaint Info Statute Code iP [Comptaint Info Stature Description [FTC Act See 5 (BCP) [Complaint Info Topic Code [Complaint Info Topic Description Ir was interested in earning income from home so I purchased for $9.95 a DVD from incomeathome.com website to find ladditional information, Then, Jcontacted me and they have you listen to these phone tapes about how much Imoney you can make from home and they |zive you all of these testimonials. They Inever tell you what the product is or what lyou would be doing from home. Prior to the first phonecall from your "sales mentor” Ithey have you listen to the DVD and do hworkbook pages. Then, you have your phone call. They have you listen to some more testimonials about the product (you still don't know what itis you would be selling or doing from home). Then, they tell lyou that to move on they need to send you the "start up package” for $199.95. At the lend of this call, they tell you it is Herbalife. [Then, you still don’t know what you would be doing for them. So, they set up an online[Complaint Info Comments ["mentor” session to show you how to make money. There are 3 levels - you can be a senior consultant (for $275 more dollars) or lyou can be Success Builder (for $580 more) fand last you can be a Supervisor (for $4000 more). They push the supervisor level Jbecause this is where you find other people lo sell the product and you are paid a % of their sales. Then, each person you find can |find three additional people and you get paid a % of all of those sales as well. It is a pyramid scheme but they limit your depth to three deep, but then those three can find three more, and so on and so on. They also hwon't show you their online system for |zenerating leads to sell the product and/or to find people to sell until you pay the next fee. I really was investigating what this was las I have heard the ads over and over on radio“ TV. 1 was very skeptical going into it. |As soon as I received the “start-up” kit which was a giant box of Herbalife product, I returned the product and skool] for a refund on 12/20/2010. Thave [proof of delivery of the product back to them on 1/3/2011. I asked for a refund again fon 1/7/2011. At the point that I told Jon 12/15/2010 that I was not interested in this pyramid type scheme lwhere they are more interested in making lyou sign other people up than they are in the product, he has not responded to any of my lemails or request for refund. [had point [blank asked him if this was 100% refundable if I did not want to do whatever it was and he said “absolutely”. ‘The Jproblem with this is they are so pushy and they make sure they don't tell you anything lunti that "start-up kit” has already been shipped. ‘Then, it goes into limbo. Herbalife isn't responsible for lactions and[®%8)_Jis not responsible for Herbalife Iisa ifort |zoal was to get that "start-up" box in the Imail so there is no turning back or they Imake you think that. Then, the whole return process is such a pain they think I am going Ito give up. Lam sure there is a small percentage that goes tothe next level of purchasing enough product (listed above- lconsultant, builder, supervisor) that they just try to keep pushing you along. I didreceive today (2/7/11) a "refund request |form” from Herbalife where they are asking Ime to show proof of purchase. I had asked Discover to do a charge back on 1/18/2011 so I am sure this is in response to that. 1 think their marketing practices are Imisleading & the way they want money in jorder to find out what the product is and what you would be doing is unethical. [Comptaint Info CRA Dispute Flag [Complaint Info CRA Dispute [Responded [Complaint Info CRA Dispute Resolved[Record 2 of 77 [Reference Number 30238822 [Created Date foa282011 [Complaint Source [FTC Online Complaint Assistant (CIS) [Originator Reference Number ing ge [Englis [Contact Type [Complaint [Data Source [Consumer [DNC? IN [Entered By [FTCCIS-FTCUSER [Entered Date loa2872011 [Updated By [CRSStbstarm [Updated Date fosvis2011 [Agency Contact Internet [Complaint Date foaesr2011 [Transaction Date fosmoir2010 [Member of armed forces or dependant? [Consumer First Name [bor [Consumer Middie Name [Consumer Last Name [bor [Consumer Salutation [Consumer Address, Line 1 [oo [Consumer Address, Line 2 [Consumer Address, Line 3 [Round Lake [Consumer Address, City [Consumer Work Phone, Country Code State Code i [Consumer Address, State Name fittinois [Consumer Address, Country Code [USA [Consumer Address, Country Name [UNITED STATES [Consumer Address, ZIP Code bor [Consumer Address, ZIP Code Extension [Consumer Home Phone, Country Code [Consumer Home Phone, Area Code [b(6) [Consumer Home Phone, Number [b(6) [Consumer Work Phone, Area Code [Consumer Work Phone, Number [Consumer Work Phone, Extension Consumer Fax, Country Code[Consumer Fax, Area Code [Consumer Fax, Number [Consumer Cell Phone, Country Code [Consumer Cell Phone, Area Code [Consumer Cell Phone, Number [Consumer Email [ov6y [Consumer Age range uumer Military Status uumer Military Station [Consumer Complaining Company/Org, [Consumer Military Service Branch [Company Name [Herbalife [Company Address, Line I [Company Address, Line 2 [Company Address, Line 3 [Company Address, City (Company Address, State Code [Company Address, State Name [Company Address, Country Code USA [Company Address, Country Name [UNITED STATES [Company Address, ZIP Code [Company Address, ZIP Code Extension [Company Phone, Country Code [Company Phone, Area Code [Company Phone, Number [Company Phone, Extension [Company Email [Company Website [Company Rep First Name [Company Rep Middle Name [Company Rep Last Name [Company Rep Salutation [Company Rep Comments [Complaint Info Initial Contact Method InternevE-mail [Complaint Info Tnitial Contact Date [Complaint Info Initial Response Method fo970172010 finternevE-mail [Complaint Info Tnitial Response Date ‘Complaint Info Amount Requested fos70172010Method [Complaint Info Amount Requested [Value [Complaint Info Amount Paid Method [Complaint Info Amount Paid Value [Complaint Info Product Service Code [9044 [Complaint Info Product Service Description [Unsolicited Email [Complaint Info Law Violation Code [cSTICS6 [Complaint Info Law Violation Description [SPAM: ‘Remove Me’ is missing, broken, lor ignorediSPAM: Other\general lannoyance [Complaint Info Statute Code [Complaint Info Statute De: mn Ics [CAN-SPAM Act [Complaint Info Topic Code [Complaint Info Topic Description [Complaint Info Comments [Complaint Info CRA Dispute Flag [Thave continued to receive emails from Ithe domain i-oftice.com for a number of lyears (going on 3 now) and have requested on no less than 4 occassions to lbe removed from contact lists as Tam no longer affiliated with Herbalife. The lemails that I have received are obviously lmass-generated, with no information as to lhow to opt-out, or who to contact to affect the subscriber status. Other-Other Update [Complaint Info CRA Dispute Responded [Comptaint Info CRA Dispute Resolved[Record 3 of 77 [Reference Number 30361783 [Created Date [0372972011 [Complaint Source [U.S. Postal Inspection Service [Originator Reference Number 1560711 inguage [Englis [Contact Type [Compiaint [Data Source [Organization [DNC? IN [Entered By [USPS-USER [Entered Date 0372972011 [Updated By [Updated Date [Agency Contact [External Ag [Complaint Date 0372972011 [Transaction Date [Member of armed forces or |dependant? [Consumer First Name bv) [Consumer Middle Name [Consumer Last Name foro) [Consumer Salutation [Consumer Address, Line 1 [Consumer Address, Line 2 bray [Consumer Address, Line 3 [Consumer Address, City [CONWAY [Consumer Address, State Code [AR [Consumer Address, State Name [Arkansas [Consumer Address, Country Code [USA [Consumer Address, Country Name [UNITED [Consumer Address, ZIP Code bio bio) [Consumer Home Phone, Country |Code [Consumer Home Phone, Area Code [b(6) [Consumer Home Phone, Number __[b(6) [Consumer Work Phone, Country Code|cor mber [Consumer Work Phone, Extension sumer Work Phone, [Consumer Fax, Country Code [Consumer Fax, Area Code [Consumer Fax, Number [Consumer Cell Phone, Country Code [Consumer Cell Phone, Area Code [Consumer Cell Phone, Number vumer Email jumer Age range [Consumer Military Status [Consumer Military Station [Consumer Complaining Company/Org [Consumer Military Service Branch [Company Name [Herbalife International of America [Company Address, Line 1 [PO BOX 80210 [Company Address, Line 2 [Company Address, Line 3 [Company Address, City LOS ANGELES [Company Address, State Code ICA [Company Address, State Name [California [Company Address, Country Code [USA [Company Address, Country Name [UNITED STATES [Company Address, ZIP Code [50080 [Company Adarss, ZIP Code fo210 [Company Phone, Country Code [Company Phone, Area Code 866 [Company Phone, Number [6174273 [Company Phone, Extension [Company Email [Company Website [Company Rep First Name [Company Rep Middte Name [Complaint Info Initial Contact Method [Complaint Info Tnitial Contact Date [Company Rep Last Name Tosh [Company Rep Salutation [Company Rep Comments TV/Radio|Complaint Info Initial Response Method [Complaint Info Tnitial Response Date [Complaint Info Amount Requested Method [Complaint Info Amount Requested [Value INot Reported [s3375.00 [Comptaint Info Amount Paid Method [Complaint Info Amount Paid Value [Not Reported [$4500.00 [Complaint Info Product Service Code [2006 [Complaint Info Product Service Description [Complaint Info Law Violation Code [Business Opportunities\Work-At Home Plans [Complaint Info Law Violation Description [Complaint Info Statute Code [Complaint Info Statute Deseription [Complaint Info Topic Code [Complaint Info Topic Description [Complaint Info Comments 572972011 R lad for Income at Home. Paid initial $9.95 or broad overview of the company. Paid 1S149 for required Ist months personal weight loss products. It was not until this, time that Herbalife was the company I was dealing with. Paid $39.95 for more information about the company. Urged to act right away in decision to become a [Supervisor distributor--"You don't want to leave any money on the table.” Success was guaranteed if I would just follow their training methods and was willing to work hard. Paid $3,175 (includes tax/shipping) lupfront for “supervisor” distributorship status. Was sent 6 cases of weight-loss product for resale/reshipping. Company business practices/continued financial investment revealed very methodically lduring training. Not informed until training lalmost completed that sales leads would cost Ime $130 each, Felt that I had to continue in the business due to the time/money invested. [Discussed my concems with Dick Tosh in lOctober 2010. Notified by mentor Maureen [Donough 11/22 that she could no longer handle Herbalife and was cancelling her laccount. that the only ones making anymoney were those at the too (of this MLM business.) She invested almost $15K into the business and made only $1500--when I was contemplating becoming a distributor and was told how much it could cost up front, she told me--only because I asked her—that she had made $12K her first money, and a 1% retum was not what she (and 1) had been led to expect. They told her she would have to continue financial investment for at least 18-24 months in order to make any lmore money depending on how many people she could get to invest in the co, Initial product inventory can't be returned--would have had to have been ejected upon delivery for an 85% return of cost. I cancelled my account on 11/25. [Complaint Info CRA Dispute Flag [Complaint Info CRA Dispute Responded [Complaint Info CRA Dispute Resolved[Record 4 of 77 [Reference Number 30362705 [Created Date foa7o7/2011 [Complaint Source [U.S. Postal Inspection Service [Originator Reference Number 1561802, inguage [Englis [Contact Type [Comptaint [Data Source [Organization [DNC? IN [Entered By [USPS-USER [Entered Date foaro772011 [Updated By [Updated Date [Agency Contact, [External Agency [Complaint Date foaro772011 [Transaction Date [Member of armed forces or dependant? [Consumer First Name [bio [Consumer Middie Name [Consumer Last Name [oo [Consumer Salutation [Consumer Address, Line 1 [oor [Consumer Address, Line 2 [Consumer Address, Line 3 [COSTA MESA, [Consumer Address, City [Consumer Home Phone, Number [Consumer Work Phone, Country Code State Code [Cx [Consumer Address, State Name [California [Consumer Address, Country Code [USA [Consumer Address, Country Name [UNITED STATES [Consumer Address, ZIP Code [bio [Consumer Address, ZIP Code Extension [Consumer Home Phone, Country Code [Consumer Home Phone, Area Code _[b(6) (bv) [Consumer Work Phone, Area Code [Consumer Work Phone, Number [Consumer Work Phone, Extension Consumer Fax, Country Code[Consumer Fax, Area Code [Consumer Fax, Number [Consumer Cell Phone, Country Code [Consumer Cell Phone, Area Code [Consumer Cell Phone, Number [Consumer Email [Consumer Age range uumer Military Status uumer Military Station [Consumer Complaining Company/Org, [Consumer Military Service Branch [Company Name [Herbalife [Company Address, Line I [2850 § ROOSEVELT STE 102 [Company Address, Line 2 [Company Address, Line 3 [Company Address, City [TEMPE [Company Address, State Code [AZ [Company Address, State Name [Arizona [Company Address, Country Code USA [Company Address, Country Name [UNITED STATES [Company Address, ZIP Code [s5282 [Company Address, ZIP Code Extension [Company Phone, Country Code [Company Phone, Area Code [877 [Company Phone, Number [6726225 [Company Phone, Extension [CompanyEmail i [Company Website [Company Rep FirstName [Company Rep Middle Name [Company Rep Last Name [Kelley [Company Rep Salutation [Company Rep Comments [Complaint Info Initial Contact Method [Mail [Complaint Info Tnitial Contact Date [Complaint Info Initial Response Method [Complaint Info Tnitial Response Date[Complaint Info Amount Requested Method [Complaint Info Amount Requested [Value [Complaint Info Amount Paid Method [Complaint Info Amount Paid Value [Complaint Info Product Service Code [0318 [Complaint Info Product Service Description |Shop-at-Home\Catalog Sales [Complaint Info Law Violation Code [Complaint Info Law Violation Description [Complaint Info Statute Code [Complaint Info Stature Description [Complaint Info Topic Code [Complaint Info Topic Description [Complaint Info Comments [4/7/2011 (SSIEVhen T received the lmaterials and products and told the Imerchant I did not want them and was linvoking his retum guarantee, the lmerchant refused to return my money and refuses to talk to me or return my calls and le-mails [Comptaint Info CRA Dispute Flag [Comptaint info CRA Dispute [Responded [Comptaint Info CRA Dispute Resolved[Record 5 of 77 [Reference Number 30508092 [Created Date fosvos72011 [Comptaint Source [BBB BC Vancouver [Originator Reference Number (0370001238968 inguage english [Contact Type [Compraine [Data Source [Organization [DNC? IN [Entered By [BBBVABC-USER [Entered Date losv0s72011 [Updated By [BBBVABC-USER [Updated Date 1170372011 [Agency Contact [External Agency [Complaint Date (0570572011 [Transaction Date [Member of armed forces or dependant? [Consumer First Name [oor [Consumer Middie Name [Consumer Last Name [oo [Consumer Salutation [Consumer Address, Line 1 [ovo [Consumer Address, Line 2 [Consumer Address, Line 3 [ONEIDA [Consumer Address, City [Consumer Home Phone, Number [Consumer Work Phone, Country Code State Code NY [Consumer Address, State Name [New York [Consumer Address, Country Code [USA [Consumer Address, Country Name [UNITED STATES [Consumer Address, ZIP Code [oo [Consumer Address, ZIP Code Extension [Consumer Home Phone, Country Code [Consumer Home Phone, Area Code _[b(6) foro) [Consumer Work Phone, Area Code [Consumer Work Phone, Number [Consumer Work Phone, Extension Consumer Fax, Country Code[Consumer Fax, Area Code [Consumer Fax, Number [Consumer Cell Phone, Country Code [Consumer Cell Phone, Area Code [Consumer Cell Phone, Number [Consumer Email foc) [Consumer Age range [Consumer Complaining Company/Org, [Consumer Military Service Branch [Company Name [Company Address, Line I [Company Address, Line 2 [Herbalife International [Company Address, Line 3 [Company Address, City [SURREY [Company Address, State Code BC [Company Address, State Name [British Columbia, Canada [Company Address, Country Code [CAN [Company Address, Country Name [CANADA [Company Address, ZIP Code [Company Address, ZIP Code Extension [Company Phone, Country Code [Company Phone, Area Code [Company Phone, Number [Company Phone, Extension [Company Email [Company Website [Company Rep First Rep Middle [Company Rep Last Name [Company Rep Salutation fame [Company Rep Comments Distributor [Complaint Info Initial Contact Method [Complaint Info Tnitial Contact Date [Complaint Info Initial Response Method [Complaint Info Tnitial Response Date ‘Complaint Info Amount RequestedMethod [Complaint Info Amount Requested [Value [Complaint Info Amount Paid Method [Complaint Info Amount Paid Value [Complaint Info Product Service Code [1712 [Complaint Info Product Service Health Care: Dietary Supplements\Herbal Description JRemedies [Complaint Info Law Violation Code [Complaint Info Law Violation Description [Complaint Info Statute Code [Complaint Info Stature Description [Complaint Info Topic Code [Complaint Info Topic Description [Sa uses high pressure ture selling-business practices. I never lseen in business this kind of nonsence. |Going on about giveing her money [Forcing me to take a loan, Very imature child like. She is a thief and she is stealing irom people left and right, These Herbalife [Distributors should be watched. ~ Additional Comments: Refunding people's [Complaint Info Comments [Complaint Info CRA Dispute [Complaint Info CRA Dispute Responded [Comptaint Info CRA Dispute Resolved[Record 6 of 77 [Reference Number 30525117 [Created Date foz2272011 [Complaint Source [BBB IN Fort Wayne [Originator Reference Number (0352002603516 inguage gli [Contact Type [Complaint [Data Source [Organization [DNC? [N [Entered By [BBBFTWN-USER [Entered Date lozr2272011 [Updated By [BBBFTWN-USER [Updated Date lovor2012 [Agency Contact [External Ag [Complaint Date fo22272011 [Transaction Date [Member of armed forces or dependant? [Consumer First Name [bio [Consumer Middie Name [Consumer Last Name bio [Consumer Salutation [Consumer Address, Line 1 bio [Consumer Address, Line 2 [Consumer Address, Line 3 [LAS VEGAS [Consumer Address, City ‘State Code INV [Consumer Address, State Name [Nevada [Consumer Address, Country Code [USA [Consumer Address, Country Name [UNITED STATES [Consumer Address, ZIP Code [ory [Consumer Address, ZIP Code Extension [Consumer Home Phone, Country Code [Consumer Home Phone, Area Code [Consumer Home Phone, Number [Consumer Work Phone, Country Code [Consumer Work Phone, Area Code [Consumer Work Phone, Number [ov6) [ory [Consumer Work Phone, Extension Consumer Fax, Country Code[Consumer Fax, Area Code [Consumer Fax, Number [Consumer Cell Phone, Country Code [Consumer Cell Phone, Area Code [Consumer Cell Phone, Number [Consumer Email fox) [Consumer Age range vumer wumer Military Station [Consumer Complaining Company/Org, [Consumer Military Service Branch [Company Name [Company Address, Line 2 [Herbalife [Company Address, Line I | [Company Address, Line 3 [Company Address, City [FORT WAYNE [Company Address, State Code IN [Company Address, State Name indiana [Company Address, Country Code USA [Company Address, Country Name [Company Address, ZIP Code Extension [UNITED STATES [Company Address, ZIP Code (zm [Company Phone, Country Code [Company Phone, Area Code [Company Phone, Number [Company Phone, Extension [Company Email [Company Website [Company Rep First Name [Company Rep Middle Name [Company Rep Last Name [Company Rep Salutation [Company Rep Comments [Complaint Info Initial Contact Method [Complaint Info Tnitial Contact Date [Complaint Info Initial Response Method [Complaint Info Tnitial Response Date ‘Complaint Info Amount RequestedMethod [Complaint Info Amount Requested [Value [Complaint Info Amount Paid Method [Complaint Info Amount Paid Value [5334.00 [Complaint Info Product Service Code [0304 [Complaint Info Product Service Description [Multi-Level Mktg\Pyramids\Chain Letters [Complaint Info Law Violation Code [Complaint Info Law Violation Description [Complaint Info Statute Code [Complaint Info Stature Description [Complaint Info Topic Code [Complaint Info Topic Description [Complaint Info Comments [Complaint Info CRA Dispute Flag [I was under the impression that they lwould supply a list of customers. I wrote to that I did not want to sell [Herbalife and returned the $299.00 plus I lpaid with my debit card. It cost an ladditional $35.00 to return his products. I lasked him to credit my account and to ladvise me that he received the products land how long would it take to process the lcredit. 1 wrote him several times without a hword from him. -- Additional Comments: I want my money credited back to my ldebit card for the products I returned. ' [Complaint Info CRA Dispute Responded [Complaint Info CRA Dispute Resolved[Record 7 of 77 [Reference Number 30711362, [Created Date foa7oar2011 [Complaint Source BBB DE Wilmington [Originator Reference Number (0251008552942 inguage English [Contact Type [Comptaint [Data Source [Organization [DNC? IN [Entered By [BBBDEL-USER [Entered Date foa7o472011 [Updated By [Updated Date [Agency Contact, [External Agency [Complaint Date foa7oa72011 [Transaction Date [Member of armed forces or |dependant? [Consumer First Name [bor [Consumer Middle Name boy [Consumer Last Name bo) [Consumer Salutation [Consumer Address, Line 1 [Consumer Address, Line 2 bio) [o(6) [Consumer Address, Line 3 [Consumer Address, City [NEWARK [Consumer Address, State Code [Consumer Address, State Name [Consumer Address, Country Code DE Delaware USA [Consumer Address, Country Name [Consumer Address, ZIP Code [UNITED STATES bio) [Consumer Home Phone, Country |Code [Consumer Home Phone, Area Code [Consumer Home Phone, Number [Consumer Work Phone, Country |Code [Consumer Work Phone. Area Code[Consumer Work Phone, Number [Consumer Work Phone, Extension [Consumer Fax, Country Code [Consumer Fax, Area Code [Consumer Fax, Number [Consumer Cell Phone, Country |Code [Consumer Cell Phone, Area Code [Consumer Cell Phone, Number [Consumer Email [Consumer Age range [boy [Consumer Military Status [Consumer Military Station [Consumer Complaining |Company/Org [Consumer Military Service Branch [Company Name [MainStream Nutrition Club - Herbalife [Company Address, Line I 163 E. Main St et [Company Address, Line 2 [Company Address, Line 3 [Company Address. City NEWARK [Company Address, State Code [DE [Company Address, State Name [Delaware [Company Address, Country Code [USA [Company Address, Country Name _ [UNITED STATES [Company Address, ZIP Code 97 [Company Address. ZIP Code Extension [Company Phone, Country Code [Company Phone, Area Code [Company Phone, Number [Company Phone, Extension [Company Email 302444 [Company Website [Company Rep First Name [ntip://www.mainstreamnutrition.com/ [Stephen [Company Rep Middle Name [Company Rep Last Name [Fangman [Company Rep Salutation [Company Rep Comments|Complaint Info Initial Contact Method [Complaint Info Tnitial Contact Date [Comptaint Info Initial Response Method [Complaint Info Initial Response Date [Comptaint Info Amount Requested Method [Complaint Info Amount Requested Value [Comptaint info Amount Paid Method [Complaint Info Amount Paid Value [Complaint Info Product Service |Code 1704 [Complaint Info Product Service Description Health Care: Diet Products\Centers\Plans [Complaint Info Law Violation Code [Complaint Info Law Violation Description [Complaint Info Statute Code [Compfaint Info Statute Desc [Complaint Info Topic Code [Complaint Info Topic Description [Complaint Info Comments T went into this business just assuming they Iprovided nutritional shakes/supplements to the lzeneral public. Once inside, they tried to sell Ime on their line of products and nutritional lcounseling. The problem is that none of the lemployees are formally trained in nutrition, or lare Registered Dietitians or Nutritionists. INone of the employees actually had a background in nutrition, all they learned was from the literature from the company that provided their products, In an establishment such as this, | feel that it it unfair to the public Ito have uneducated people advising others on nutritional counseling, with no factual knowledge of actual nutrition. As an individual who holds a bachelors degree in Nutrition, this was vary disturbing and felt funethical to me because the information that the individuals were giving me was inaccurate land misleading. —- Additional Comments: I [would implore the business to acquire Jknowledgable staff with nutritionalbackgrounds, as to not feed incorrect information to consumers. It's unethical. [Complaint Info CRA Dispute Flag [Complaint Info CRA Dispute Responded [Complaint Info CRA Dispute Resolved[Record 8 of 77 [Reference Number 0777181 [Created Date (0470472011 [Complaint Source [Washington, Attorney General [Originator Reference Number [384949 inguage [Englis [Contact Type [Compiaint [Data Source [Organization [DNC? IN [Entered By WAOI-USER [Entered Date [oa7o472011 [Updated By [Updated Date [Agency Contact, [External Agency [Complaint Date foa7o472011 [Transaction Date [Member of armed forces or |dependant? [Consumer First Name bio [Consumer Middle Name bio [Consumer Last Name bio [Consumer Salutation [Consumer Address, Line 1 [Consumer Address, Line 2 bio) [Consumer Address, Line 3 [Consumer Address, City PASCO [Consumer Address, State Code [Consumer Address, State Name [Consumer Address, Country Code WA [Washington ay [Consumer Address, Country Name [Consumer Address, ZIP Code [UNITED STATES vay [Consumer Home Phone, Country |Code [Consumer Home Phone, Area Code bio) [Consumer Home Phone, Number bio) [Consumer Work Phone, Country |Code [Consumer Work Phone. Area Code bv)[Consumer Work Phone, Number voy [Consumer Work Phone, Extension [Consumer Fax, Country Code [Consumer Fax, Area Code [Consumer Fax, Number [Consumer Cell Phone, Country |Code [Consumer Cell Phone, Area Code [Consumer Cell Phone, Number [Consumer Email [Consumer Age range bio) 30-39 [Consumer Military Status [Consumer Military Station [Consumer Complaining |Company/Org [Consumer Military Service Branch [Company Name [Herbalife [Company Address, Line I [Company Address, Line 2 [Company Address, Line 3 [Company Address. City TORRANCE [Company Address, State Code [CA [Company Address, State Name [California [Company Address, Country Code [USA [Company Address, Country Name [UNITED STATES [Company Address, ZIP Code [90502 [Company Address. ZIP Code Extension [Company Phone, Country Code [Company Phone, Area Code [Company Phone, Number [Company Phone, Extension [Company Email Bi0 [aT09600 [Company Website [Company Rep First Name [Company Rep Middle Name [Company Rep Last Name [Company Rep Salutation [Company Rep Comments|Complaint Info Initial Contact Method [Complaint Info Tnitial Contact Date [Complaint Info Initial Response Method Date [Complaint Info Initial Response [Comptaint Info Amount Requested Method [Complaint Info Amount Requested |Code vite $450.00, [Comptaint Info Amount Paid Method [Complaint Info Amount Paid Value [Complaint Info Product Service foggy [Complaint Info Product Service Description lOther (Note in Comments) [Complaint Info Law Violation |Code [Complaint Info Law Violation Description [Complaint Info Statute Code [Comptaint Info Statute Description [Complaint Info Topic Code [Complaint Info Topic Description I am a 64 year old woman, who is disabled lwith many diseases, including Type-1 Diabetes for oh amrcurenty akg poutn op our times a day depending on my sugar levels. lYesterday, Saturday, April 2, 2011 two eigbors whose fivae dbuor fo aoa cams ope hens hes as ea BRB rood the logo of Herbie cw Ineither I nor Jaime were familiar with,) on the pschot ter ean an asked one ofthe |distributors if they sold anything that was good forthe qanerese he gays anes nbom oo fesus iis desatond terme tae a lbusiness that sells Herbalife Produ located. lat 1320 N. 4th Ave., Suite A-1, Pasco, WA 199301. Their phone numbers are (509) 0178 & G05) 987-082, Both eras and Rosalin my home Hocated a asco, WA, [Eventhough my son only asked for a fuct which could help my diabetes, and all[Complaint Info Comments that my son was thinking was trying to help Ime feel better and fight this dangerous disease, the two distributors acted like doctors and [prescribed me” a bunch of supplements for levery disease that I have and they told me not {to tell our doctors at all. They even managed to lentangle my son into buying a lot of products or constipation. Everything ended up costing lus $450, They left us a hand-written receipt lwith the prices of each product along with the |dosages that my son and I were supposed to take on daily basis up to three times a day. AS they were leaving, they asked if we had had lunch and we said no, so they recommended that we started our treatments right away, which we did. A few minutes later we noticed that the recommended use on the bottles was much tess than what Jesus & Rosalinda told us to take. Also on the bottles it says "30 day Imoney back guarantee.” Jesus and Rosalinda had said that all the supplements were supposed to last us a month, however, with the idosages they recommended, each bottle didn't have enough quantity of the product to last that long. That's when we started getting suspicious, and we obviously relized that what this two individuals were trying to do, was sell lus as much product as possible, which |compared with the prices of everything they sold us that we found online, were much higher than what other distributors are selling them for. So my son started researching the company land we found out that many unsatisfied |customers were claiming that Herbalife is just la scam, that the company has had several "Fraud Lawsuits” against them which Herbalife settled out of court and without taking responsibility. "In 1985, the California |Attorney General sued the company for making inflated claims about the efficacy of its products. The company settled the suit for [USD 850.000 without admitting Iwrongdoing.|6] In 1986 Herbalife became a publicly traded company on the NASDAQ, and in 1996 Herbalife reached USD | billion in annual sales.” (hetp://en. wikipedia.org/wiki/Herbalife.) We liso found out that Herbalife Products contain. high leverls of lead. We found this information in various places by typing "lead in herbalife products.” There are several reports made by scientists who tested Herbalife products and[Complaint Info CRA Dispute Flag {found that their products contain up to 6,000% lof lead which is allowed by law. Anyway, since on the bottles it says, "30 day money ” we immediately called Jesus J& Rosalinda. AC fi hey woul not answer {nei phones, but SERRE ter them products and that we wanted our $450 back. It wasn't even an hour later when Jesus actually lanswered his phone and when we told him we wanted our $450 back, he stated that he and Rosalinda had already spent the money. After Imany phone calls Jesus told my son that Herbalife was a legitimate company and that lhe would give us back our money by Wednesday. However after all their ignoring lour phone calls, then trying to convince us to keep the products, then saying th [Complaint Info CRA Dispute Responded [Complaint Info CRA Dispute Resolved[Record 9 of 77 [Reference Number 30985052 [Created Date foarasr2011 [Comptaint Source [BBB MO Saint Louis [Originator Reference Number (0734001426289 inguage [Englis [Contact Type [Compiaint [Data Source [Organization [DNC? IN [Entered By [BBBSAMO-USER [Entered Date loar2672011 [Updated By [BBBSAMO-USER [Updated Date lovmor2012 [Agency Contact [External Ag [Complaint Date 0472672011 [Transaction Date [Member of armed forces or |dependant? [Consumer First Name bv) [Consumer Middle Name [Consumer Last Name foro) [Consumer Salutation [Consumer Address, Line 1 [Consumer Address, Line 2 bray [Consumer Address, Line 3 [Consumer Address, City [Consumer Address, State Code [Consumer Address, State Name [Consumer Address, Country Code USA’ [Consumer Address, Country Name [Consumer Address, ZIP Code UNITED [Consumer Home Phone, Country |Code [Consumer Home Phone, Area Code [Consumer Home Phone, Number [Consumer Work Phone, Country Code [bray|cor mber [Consumer Work Phone, Extension sumer Work Phone, bx) [Consumer Fax, Country Code [Consumer Fax, Area Code [Consumer Fax, Number [Consumer Cell Phone, Country Code [Consumer Cell Phone, Area Code [Consumer Cell Phone, Number vumer Email x6) jumer Age range [Consumer Military Status [Consumer Military Station [Consumer Complaining Company/Org [Consumer Military Service Branch [Company Name [The Online Business Systems Herbalife [Company Address, Line 1 [6086 Germania Rd [Company Address, Line 2 [Company Address, Line 3 [Company Address, City PARK HILLS [Company Address, State Code [Mo [Company Address, State Name [Missoun [Company Address, Country Code [USA [Company Address, Country Name UNITED STATES [Company Address, ZIP Code [Company Address, ZIP Code Extension [Company Phone, Country Code [Company Phone, Area Code [Company Phone, Number [Company Phone, Extension [Company Email [Company Website [Company Rep First Name [Company Rep Middte Name [Company Rep Last Name [Manager [Company Rep Salutation [Company Rep Comments [Complaint Info Initial Contact Method [Complaint Info Tnitial Contact Date|Complaint Info Initial Response Method [Complaint Info Tnitial Response Date [Complaint Info Amount Requested Method [Value [Complaint Info Amount Requested [Complaint Info Amount Paid Value [Comptaint Info Amount Paid Method [Complaint Info Product Service Code [006 [Complaint Info Product Service Description [Complaint Info Law Violation Code [Business Opportunities\Work-At Home Plans [Complaint Info Law Violation Description [Complaint Info Statute Code [Complaint Info Statute Deseription [Complaint Info Topic Code [Complaint Info Comments [Complaint Info Topic Description [On April 20, 2017 an agent for this company |(__ymade an unauthorized charge to my checking account Via Debit transaction, On Jor about Febuary 21, 2011 a representative of Online Business Systems Herbalife International; made an approved lby me debit charge to my checking account in the amount of $39.95 usd. This transaction was supposed to be a one time charge for an information package about the lontine business system and how it works. IShorty after receiving the packet I was contacted by During a phone interview he proceeded to try to recruit me to join the Herbalife International business amily. I refused at the time due to the lack lof information given at the time of our Iphone conversation. He continued to try to get me to join by using the company's BBB laccreditation to among other things to influence me to proceed with a start up deal that required me to send him $399.00 usd to begin a business. I refused. I continued to receive emails from him up until on or about [March 5, 2011 in an attempt to get me to buy into the business. I never replied to his Jemails. On 4/20/2011 completed lanother debit charge to my checking accountfor the amount of $39.95 that was in no way lauthorized by me or anyone representing me I have attempted to contact buy Iphone (877-684-6457)and buy email with no response at all. I have since closed out the Jdebit card used it the original transaction but I was informed that there maybe more lattempts that may be charged to me. This must not happen again. He must be stopped. I attempted to contact Herbalife linternational by phone today by the listed lhumber on the BBB website but was told I had the wrong number (573-225-3137). This lcompany boldly posts by banner on their hwebsite that they are accredited by the BBB, land they are not. feel that the site should be shutdown on that fact alone. Iam not sure if this is a isolated incident or not, but it is clearly intentional, --- Additional |Comments: { would like the return of all monies taken without authorization, [Complaint Info CRA Dispute Flag [Comptaint Info CRA Dispute Responded [Complaint Info CRA Dispute Resolved[Record 10 of 77 [Reference Number 31000951 [Created Date (os/23/2011 [Complaint Source [BBB MN Saint Paul [Originator Reference Number (07040057202040 inguage gli [Contact Type [Complaint [Data Source [Organization [DNC? [N [Entered By [BBBSPMN-USER [Entered Date [05/23/2011 [Updated By [BBBSPMN-USER [Updated Date foar2172012 [Agency Contact [External Ag [Complaint Date (0572372011 [Transaction Date [Member of armed forces or dependant? [Consumer First Name [bio [Consumer Middie Name [Consumer Last Name bio [Consumer Salutation [Consumer Address, Line 1 bio [Consumer Address, Line 2 [Consumer Address, Line 3 [SAN ANTONIO [Consumer Address, City ‘State Code TX [Consumer Address, State Name Texas [Consumer Address, Country Code [USA [Consumer Address, Country Name [UNITED STATES [Consumer Address, ZIP Code [ory [Consumer Address, ZIP Code Extension [Consumer Home Phone, Country Code [Consumer Home Phone, Area Code [Consumer Home Phone, Number [Consumer Work Phone, Country Code [Consumer Work Phone, Area Code [Consumer Work Phone, Number [ov6) [ory [Consumer Work Phone, Extension Consumer Fax, Country Code[Consumer Fax, Area Code bv) [Consumer Fax, Number [Consumer Cell Phone, Country Code [bv6) [Consumer Cell Phone, Area Code [Consumer Cell Phone, Number [Consumer Email fox) [Consumer Age range uumer Military Status uumer Military Station [Consumer Complaining Company/Org, [Consumer Military Service Branch [Company Name [Herbalife Intemational of America, Inc. [Company Address, Line I [950 W 190th St [Company Address, Line 2 [Company Address, Line 3 [Company Address, City [TORRANCE [Company Address, State Code ICA [Company Address, State Name [California [Company Address, Country Code USA [Company Address, Country Name [UNITED STATES [Company Address, ZIP Code [Company Address, ZIP Code Extension [Company Phone, Country Code [Company Phone, Area Code [Company Phone, Number [Company Phone, Extension [Company Email [Company Website [Company Rep First Name [Company Rep Middle Name [Sal [Company Rep Last Name [Company Rep Salutation [Cordova [Company Rep Comments [Administrator [Complaint Info Initial Contact Method [Complaint Info Tnitial Contact Date [Complaint Info Initial Response Method [Complaint Info Tnitial Response Date ‘Complaint Info Amount RequestedMethod [Complaint Info Amount Requested [Value [Complaint Info Amount Paid Method [Complaint Info Amount Paid Value [Complaint Info Product Service Code [0304 [Complaint Info Product Service Description [Multi-Level Mktg\Pyramids\Chain Letters [Complaint Info Law Violation Code [Complaint Info Law Violation Description [Complaint Info Statute Code [Complaint Info Topic Code [Complaint Info Statute Description [Complaint Info Topic Description [Complaint Info Comments fill not give my refundall Twas trying 10 ldo was to find home bass job,because I Jcan not work, I'm handy cap, and wheele lchair bound,and I am on SSI so I call them to get started I had to pay start up for the Ibook and ¢ d, and I give them my card no, to get started. but when I told by a mentor hwelcome to the team. they would send me lsome stuff to get going, they would back hwith me and hung up. then I had bad filing labout it, so I went on line yo check my lchecking ace. and they out $295905. so I lalled back, I was told thatl knew what I hwvas getting to. I try to stop the shipment, lbut was all ready ship and not stop it, but lwhen I got the load I refused it and sent it back. as of fedex tracking they got the load back on the 23rd of april. now they say it has to go through a bunch of dept. lbefore they could it back in my bank acc. all they are doing is draging there feet. the Hfedex tracking ‘cd there case n all Thave ight now 11.00 in the bank.and my power lis over due.and I can not pay ituntil I get Imoney back in the bank, and they are lgoing cut off unless can something on it |— Additional Comments: I just my money lback in my bank acc., and they go there way and I go mine’ [Complaint into CRA[Complaint Info CRA Dispute [Responded [Complaint Info CRA Dispute Resolved[Record 11 of 77 [Reference Number [Created Date [Comptaint Source [Originator Reference Ni ing [Contact Type nber ge [Data Source [DNC? [Entered By [Entered Date [Updated By [Updated Date [Agency Contact [Complaint [rr [Member of armed forces or |dependant? [Consumer First Name ate isaction Date [Consumer Middle Name [Consumer Last Name [Consumer Salutation [Consumer Address, Line 1 [Consumer Address, Line 2 [Consumer Address, State Code [Consumer Work Phone, |Code [Consumer Work Phone. Area Code ‘ountry 31016827 fosror2011 [BBB AB Calgary (oo 70001163772, [English [Comptaint [Organization fo2/26/2012 [External Agency fosoi72011 foc) foro) foro) [Consumer Address, City [SARNIA (ON [Consumer Address, State Name (Ontario, Canada [Consumer Address, Country Code [CAN [Consumer Address, Country Name _ [CANADA ZIP Code ZiP Code [Consumer Home Phone, Country |Code [Consumer Home Phone, Area Code _[b(6) [Consumer Home Phone, Number [b(6)‘ork Phons [Consumer jumber [Cor [Consumer Fax, Country Code [Consumer Fax, Area Code jumer Work Phone, Extension [Consumer Fax, Number [Consumer Cell Phone, Country Code | [Consumer Cell Phone, Number [Consumer Email [Consumer Age range [Consumer Military Status [Consumer Military Station [Consumer Complaining |Company/Org [Consumer Military Service Branch [Company Name [Company Address, Line | [Company Address, [Company Address, Line 3 [Company Address. City [Company Address, State Code [Company Address, Country Name [Company Address, ZIP Code [Company Address, ZIP Code Extension [Company Phone, Area Code [Company Phone, Number [Company Phone, Exte [Company Email [Company Website [Company Rep First Name [Company Rep Middle Name ipany Rep Last Name [Company Rep Salutation [Company Rep Comments ‘Complaint Info Initial Contact [bv6y [Herbalife of Canada Lad, 120, 4550 - 25 Street SE [CALGARY [AB [Alberta, Canada [CAN [CANADA [dominiques@herbalife.com fhtip://www-herbalifeww.com/calMethod [Complaint Info Tnitial Contact Date [Comptaint Info Initial Response Method [Complaint Info Initial Response Date [Complaint Info Amount Requested Method [Complaint Info Amount Requested [Value [Complaint Info Amount Paid Method [Complaint Info Amount Paid Value [Complaint Info Product Service Code [Complaint Info Product Service Description [Complaint Info Law Violation Code [Complaint Info Law Violation Description [Complaint Info Statute Code [Comptaint Info Stature Deser [Complaint Info Topic Code [Complaint Info Topic Description 1704 [Health Care: Diet Products\Centers\Plans [joined Herbalife around apr 3/11. [joined as a distributor to get 50% off the products lwhen I sell to a customer. They want you to lbuy leads with out explaining that these are lunrefundable and the company is in [Barbados, so no chance of getting your lmoney back. First I ordered a canadian lead lwhich my coach did not tell me to not to lorder so I lost $500.00 when I quit but he told me on do not worry just order 2 more leads from the states.So there went another 1$1000.00 so now I am out 1500.00 dollars. [Then they make you order all these starter lpacks around 2000.00 and 1400 dollars of lstock. At this time they never issue proper receipts the order is all done with your coach lon the phone, Of course by this time they Ihave your credit card #, It was constantly lhaving to pay for this or that and leads never lamounting to anything. As far as | am lconcerned this is a pyramid scheme. So laround 3 weeks I just felt | was getting |scammed and left to flounder in this lbusiness. The coaching I was promised was Inever really there cause the coach is to busy[Complaint Info Comments [Complaint Info CRA Dispute Fla [Comptaint Info CRA Dispute Responded [Complaint Info CRA Dispute Resolved trying to pump up his leads and find another lperson to spend 5000 dollars to be a lsupervisor. I decided to quit before it maxed lout my credit card and they had me jump through hoops to get back 90% of the Jproducts I had on hand and am still waiting lfor my money. They have had my product for over 10 days now and no money has been credited to my card BUT they have taken two withdrawals off my credit card recently lone for $100 and one for $40 and change. I lcontacted my credit card and have cancelled Imy card and these amounts are being investigated by PC Mastercard. I have sent an’ e-mail to return and refund herbalife in |Quebec who is supposed to refund my lmoney from Herbalife in Calgary.Are you confused I am! Please help to resolve this issue and I am concerned another hard lworking person will be scammed in this very lelaborate system to have spend and spend land spend with promises of making a lot of lmoney. My biggest complaint is the lack of lproper paper work and receipts so that may file a loss through the government for a business venture that did not work out and I lwould like as much as my money back as possible. My file # ase request is ne contact + is A — Additional |Comments: 90% of the stock I have in the [United States and 90% of the stock I sent lback by UPS to Calgary Alberta. The original lamount of stock was $4500 I expect the 90% lof that amount is expected back.[Record 12 of 77 [Reference Number [31330975 [Created Date (07/01/2011 [Complaint Source [FTC Online Complaint Assistant (CIS) [Originator Reference Number inguage [English [Contact Type [Comptaint [Data Source [Consumer [DNC? IN [Entered By [FTCCIS-FTCUSER [Entered Date fovo172011 [Updated By [Updated Date [Agency Contact internet [Complaint Date fovo172011 [Transaction Date [Member of armed forces or |dependant? [Consumer First Name [oo [Consumer Middle Name [Consumer Last Name boy [Consumer Salutation [Consumer Address, Line 1 [Consumer Address, Line 2 bey [Consumer Address, Line 3 [Consumer Address, City [Lawrence [Consumer Address, State Code [Ks [Consumer Address, State Name [Kansas [Consumer Address, Country Code [USA [Consumer Address, Country Name [UNITED STATES [Consumer Address, ZIP Code bio [Consumer Home Phone, Country Code [Consumer Home Phone, Area Code [b(6) [Consumer Home Phone, Number [Consumer Work Phone, Country Code [Consumer Work Phone, Area Code [Consumer Work Phone, Number bio) bio) [oo|cor [Consumer Fax, Country Code jumer Work Phone, Extension [Consumer Fax, Area Code [Consumer Fax, Number [Consumer Cell Phone, Country Code [Consumer Cell Phone, Area Code [Consumer Cell Phone, Number [Consumer Email vumer Age range uumer Military Status [Consumer Military Station [Consumer Complaining Company/Org [Consumer Military Service Branch [Company Name [Herbalife International [Company Address, Line 1 [PO BOX [Company Address, Line 2 [90080 [Company Address, Line 3 [Company Address, City [Los Angelos [Company Address, State Code [CA [Company Address, State Name [California [Company Address, Country Code [USA [Company Address, Country Name [UNITED STATES [Company Address, ZIP Code [90080 [Company Address, ZIP Code [Company Phone, Extension Extension [orto [Company Phone. Country Code | [Company Phone, Area Code [s10 [Company Phone, Number [4109600 [Company Email [Company Website [Company Rep First Name Annie [Company Rep Middle Name [Company Rep Last Name Fisw [Company Rep Salutation [Company Rep Comments [customer service [Complaint Info Initial Contact Method I Initiated Contact [Complaint Info Initial Contact Date ‘Complaint Info Initial ResponseMethod IPhone: international call [Complaint Info Tnitial Response Date [Complaint Info Amount Requested Method [Complaint Info Amount Requested value [$1447.00 [Complaint Info Amount Paid Method [Visa Credit Card [Complaint Info Amount Paid Value _ [$1477.00 [Complaint Info Product Service Code [1603 [Complaint Info Product Service Description [Complaint Info Law Violation Code Health Care: Other Products\Supplies [DDM [Complaint Info Law Violation Description Des ption/Misrepresentation [Complaint Info Statute Code iP [Complaint Info Statute Deseription FTC Act See 5 (BCP) [Complaint Info Topic Code [Complaint Info Topic Description [Complaint Info Comments [Herbalife charged my debit card for a standing order that I did not place. It took Ime hours on the phone, long distance, to straighten this out. I cancelled the order, but they took the money from my account, then sat on it. [had to contact them, repeatedly, three times total, they kept telling me they refunded it, and the bank had it, and on and jon and on in an effort to force me to give up land let them keep the money, and the Imoney is still not in my account. I kept |checking with the bank, of course, they had leverything in order, and are just as upset labout this as I am. I canceled my |cistributorship, the card, everything I could to to prevent them from taking the money, but it failed. 1 got more song and and dance labout how they refunded it, but they didnt!!! I kept printed records of their activity, and I have to proof that this happened to me. lOnly after I repeatedly threatened them that I intended to contact you and the KS attorney general, did they finally send the money. They sent it back to the card I [TOLD THEM I had invalidated, again, in lan effort to prevent me from getting my money back!!! I called my bank and they will manually transfer it sometime today. 1burned tons of minutes on my cell phone, land COULD have bounced checks, had I Inot carefully checked my account on a regular basis. This company does not Ideserve to even do on line business as this lis how they treat their workers. I returned Imy distributorship. cancelled everything that I could to prevent this, and it happened lanyway. I want is to make it impossible in Ithe US for any merchant to do this to Janyone else!!! If possible I would like a law passed to prevent standing orders on credit Jcards, as dont want anyone else to go through what I have with this company, or lany other crooks that are out there! [Complaint Info CRA Dispute Responded [Complaint Info CRA Dispute Flag [Complaint Info CRA Dispute Resolved