BANK OF BARODA

ASCROM CELL
BCC
FAQ For Troubleshooting:1. Runtime Error at time of RBI submission in BSRSyntax is not proper <>1 or else
Solutioncheck in Branch master for all the branches where RBI part1 is coming or not and fill it properly according to given
prefix of branch
Like in Dena bank RBI part 1 is started with 25
2. Runtime Error in RWA Calculator in Basel II
String Mismatch
Solution- This Error is coming when facility status in advacdetail is null but A/c is live so update facilities Status
According to custadvprofile and than process Basel
3. Error in Acparahist at time of monthly data updation
Solution- Check all the A/cs where acparahist problem are appearing and check for Agriculture 12 row, for Format C 6 Rows, and
for others 3 rows is necessary and these rows are back month rows for current month. If rows are not making properly, than check
in advacdetail what is the Abbreviation for Ac is Agriculture before migration but now Abbreviations change than it is showing
error. if 2 and 3 A/c are coming than make dummy rows in Acparahist table for previous month with zero recovery and zero
balance and if Ac are more than 10 than forward to technical team
4. Run time Error in Basel ii
Return String 0
Sol- it means CRM is not present in CRM detail but it is showing cash security in other table
Same problem also coming at time of Data Processing in which customer is not there but CRM is there, so please delete CRM in
CRM details table for those customers
5. Run time Error
EOF OR BOF
Solution- that is showing data mismatch error
Like add new code in facility table but glcode is not present in mstglcodeAssets table so either change glcode or make a new
glcode in master

BANK OF BARODA
ASCROM CELL
BCC
6. Primary Key Violation Error at time of Migration
Solution-Acparahist is not proper Please check Acparahist or when data is available in temp tables but not in main tables
7. Error at time of update to Main Database in monthly Module
Solution-Duplicate Rows are present in CustMisData, Remove them
8. Runtime Error in Basel II Processing DBNULL
Solution- in CRM details Table Date of Issue or Date of Maturity is null
For code 36,55,30,29. Please give proper date.
9. Error no 18 in Monthly CRM Error Report or in Quarterly CRM Report
Solution- Error belong to Current Value, If Acs are deleted but they are coming in report so please delete CRM details for ACS in
respective table
Either in M2crmdetails or in CRM details Table
10. Monthly Balance CRT Error for Previous month NPA ACS
Solution- Unfreeze data from mstbranch table and than remove error
And again freeze data from the same table
11. Branch Data is not importing time of import
Solution- Check Branch is present in Branch master or not
If not than open new branch with proper details and than import it.
12. If Glerror Report is not tallied with master Summary and annexure
Solution- Balance is present in monthly Balance table not properly updated in other Facility table. Find those records and only edit
and save those records in monthly data updation Screen.
13. If master Summary and annexure are not tailed
Solution - Check Advacdetail and other facility tables. In facility table Adjdt is there but delsta is null. Either Remove Adjdt or mark
delsta as per the present condition.
14. Error at time of Cibil Text File Generation.
Solution- in MstBranch and MstBranchall Cibil Branch code is not updated properly, Update it properly.
15. Data lifting not properly done.
Solution- check in text file, If Map key are duplicate than update only once.

BANK OF BARODA
ASCROM CELL
BCC
16. Acs are not updated after data lifting
Solution- If Adjdate is present in text file than ACS will not updating in monthly data updating
Check it from Data lifting table when data is lifted.
17. Message at time of migrate to next month
All Acs are not Besal Process though you processed data.
Solution- In case of nonfunded BiitransactionCode is 0 in advacdetail table
So please update it 1 in advacdetail and than migrate to next month.
18. Runtime Error at time Unhandled Exception
Solution- Dot net Frame work is corrupted. Remove it and again install
19. Runtime Error Invalid use of Null
Solution In facility tables balance or FacilityExpousre field is null
Please make it as Zero.
20. Error no 9 in monthly balance Crt Error Report
Solution- Sanction Date is greater than to Customer Since date
21. Error no 99 monthly balance Crt Error Report
Solution- In most of time it shows 99 in report but it show error at EMI Recovery. So check principal Amt is not less than 3 times
from EMI Recovery
(Especially For BOM)
22. Error messageAc/Customer are edited by other user while editing in Quarterly Module
Solution unlock Quarterly Mod- I records from utility
23. Error no 63 at Quarterly CrtError
Solution- Dbtdate is not there please fill proper date from monthly data updation because in Quarterly updation this field is not
editable.
24. Error no 21 in Quarterly CRT Error Report
Solution- This Error no belong to Plant and Machinery Value if Sector
Is belonging to SSI and LMI Please fill this value in additional Information in Basel ii Tab in customer profile.
25. Error of Plant and Machinery though value is given.

BANK OF BARODA
ASCROM CELL
BCC
Solution- Check if sector if SSI than value should be between 25 laces to 1 Corer and If Sector is LMI than value should be between
1 to 10 Corers.
26. Error when you try to update to Main Database in monthly module
Error in CustomerID= and Acid= and Inward no=
Solution- it means row is duplicated in CustMisdata Table or
Record is already exported from M2disburse to main table, so please
Delete records from main table and change Export Flag 0 from 1 in M2disburse table than update to main database.
27. Crt Error no 3/4 in Cibil for Consumer.
Solution Most of time it should belong to Pan No and some time for Date of birth
28. Crt Error of Address in Cibil for both Consumer and Commercials.
Solution- In this case Address line 1, 2, 3 should not be same to Each other and they should not same to City /location field.
29. Crt Error of Pan No Cibil.
Solution- For Consumer Pan No, phone no, Address, and VoterId
One is required between all four.
And in case of Commercial two field are required though you had
Entered address.
30. Run time Error at time of Report Generation
Crystal Viewer is not working properly
Solution- Please run Crystal patch that is presented in Utility folder in CD.
31. Arithmetical Difference in Movement report
Solution Generate report and than calculate balance by formula
(A+B+C-D-E-F-G=0) if total is 0 if it is not than go to facility table and check
In some ACS either delsta or Adjdt is there but in advacdetail ACS are lived.
32. Opening and closing Difference in Movement report
Solution-it means Some ACS are deleted in this Quarter those are live ACS
So please insert it from previous Quarter data and change PreQtrStatus, QtrStatus, PreQtrbalance, balance
33. Type Mismatch Error at time of data lifting.
Solution- # Symbol is present in data lifting text file, so please delete # from

BANK OF BARODA
ASCROM CELL
BCC
Text file and than lift data.
34. Some Required files are missing at time of importing of data.
Solution- Firstly copy the Zip files in Desktop and than import it, if the same problem is coming than unzips it and Zip it again than
import it.
And remember that never import SBKP file from floppy directly.
35. Error at time of Installation
Some Required files of System are outdated
Solution- Some operating System file are not proper than first restart system
If problem will not remove than format the system
37. Run time Error Text Property Read only
Solution- Move on the Screen by Tab only not by mouse,
If you directly move by mouse fill the value and than save it, at time of save it will show same error
So please move by Tab only.
38. CRM CRT Error but no CRM details is there.
Solution Check if Activity Code is 9511 or 9512 than Basel information for those ACS are required because this code belong to
loan against FDR and loan against NSC/KVP.
39. Crt Error at sector HOPS and HONPS in Quarterly CRT Error
Solution-if limit section is more than 20 lacs than it shows error with HOPS and if limit section is less than 20 lacs than it shows
error with HONPS
40. In some cases customer are not being degraded though it will fulfill all condition for degradation
Solution- If Asset Class in Activity master and in Glcode master is always STD than it never being degraded
41. Error of Eof Bof in Quarterly Module.
Solution- mainGlcode is different in advacdetail with glcode of other facility table,
This problem mostly comes in TL/DL so check in dldetail table.
42. Crt Error no 98/99 in monthly or Quarterly CRT error report.
Solution- Means Investment of Equipment / date of commencement are required in additional information for Basel ii tab.
43. Time out Expire at time of report generation or at time of importing data.

BANK OF BARODA
ASCROM CELL
BCC
Solution- Increase Size of tempdb database
Enterprise manager databaseTampdbPropertydata fileSpace Allocated (MB) is up to 500
And same size in transaction log
44. Run time error at time of starting CrisMac system
VisionD2k.Exe Encountered Error
Solution- It means Exe. Of Crismac system is corrupted so please delete shortcut from desktop as well as from
CProgram filesCrisMacVisionD2k.Exe
And replace it with new one that is already present in installation CD and create a shortcut on desktop,
If still problem remain than remove CrisMac system and install it again.
45. Crt Error no 16 in Quarterly CRT error
Solution- this Error no shows Security Code that is necessary if you enter any security in Additional information for Basel ii Tab
Like 55 for FDR, 30 for NSC, 29 for KVP, 80 for Gold.
46. CRM Error no 18 for gold in CRM Crt error report
Solution- it shows current value error, when you select code 80 for gold a button will enable named eligible
In Eligible button enter karat of gold weight of gold in grams, and face value of gold than it will automatically calculate the current
value.
47. Error Message Invalid Security Code

Solution- It means Security Code is not available in Security Master

SystemParameter Securities, with proper details of securities.
49. Error At the time to generate master Summary for Basel ii
Solution- Check in CRM table some date field is null update it properly.
50. Master Summary of Basel II is not showing records though processed data.
Solution- In the given data check in advacdetail, Facility No is null so please update it properly.
Or sent to Development Team.
51. Error Message at time of login
Sql Server cant validate User.
Automation Error
Please Check UserID or Password

BANK OF BARODA
ASCROM CELL
BCC
Solution- Please Run Service Manager
Start All Programms StartupService Manager Start
52. Error Message at time of Login
Sql Server not authenticating your username given..
Retype UserID\Password or contact Sql Server Administrator..
Solution- UserId\ Passwords given by user is wrong, Please retype it.
54. Error Message at time of Freezing or at time of Data Processing though data is Critical error free.
Format A, CRM Critical Error
Solution- Means there is no error in Format A in Quarterly Crt Error and no error in CRM Crt error.
This message is coming when Plant and machinery value is not given in Additional information for Basel ii at customer level.
So please check the sectors are necessary for plant and machinery value and give this value at customer level.
55. Error Message at time of installation
Check Winit_Admin cant create data objects
Solution- This error message is occurred when MSDE or Sql Express or Sql Server is not properly installed.
Please remove it and install it separately.
56. Major Installation Problem.
Solution- When your system is not able to install Dot.Net Framework 2.0 or MSDE or Windows Installer 3.1
than first install it separately if problem is still remain it means some operating system file are not supporting the CrisMac system
file
So please format computer, because all these are Microsoft products and if your system is not able to install them it means this
problem belonging to operating system so immediately format it.
57. Crt Error no 21 in format C (CC/OD)
Solution- this error belonging to Stock statement of date and this error will resolve from monthly data updation in monthly module
Not from quarterly module.
58. Error of Pin code in Cibil.
Solution- Please verify pin code first two no in mststate. Because in mststate pin code first two no is declared by cibil.
59. Error Data inconsistence PrimaryKey_Constraints Either at time of Importing or at time of Migration.
Solution-In case of Importing, rows are duplicate in data file so please check in Advacdt file in SBKP/DBKP Zip file.
60. Error at time Update to main database

BANK OF BARODA
ASCROM CELL
BCC
Overflow mismatch in relation tables inwardsanctiondisburse
Inward no = and customerid= and acid=
Solution- Check in tables where integer data type like crmsecid in CRM details crossing limit of integer (i.e. more than 32000)
61. How to do CAD calculation.
For e.g. First Installment date is 31/03/04 and CAD date is 30/09/07. Amount of installment is 2976 . Principle amt. is 250000
2976 * 43 = 127968.
250000 127968 = 122032 (Ideal Balance)
Recovery - Ideal Balance = CAD
62. If a/cs are transfer from one branch to another branch and recovery and balance and repayment schedule are
not transferred.
Solution is :- Receive both branch data on same PC.
--Copy data of rec1, rec2, rec3, rec4, bal1, bal2,emicumrec from dldetail (transfer out branch) and paste in dldetail of
transfer in branch. (for specific a/c only).
-- for repay schedule -> just replace regioncode , zonecode, branchcode, acid, customerid. (transfer in branch)
-- for acparahist -> create rows as it is (transfer out branch) in transfer out branch for a specific a/c.
63. In Allocated Limits Balance is not saved.
Solution is: - In consolidated table -> enter amount in balance field.
64. If there is difference between opening to closing in D1.
Solution is: - if customer having bills facility and one is deleted than just remove deleted a/c or facility from billdetail table.
65. Opening difference between Monthly Updation and Quarterly Updation.
Reason is: - In monthly data updation: - First month opening balance is closing balance of previous Qrt.
Second month opening balance is closing balance of first month.
Third month opening balance is closing balance of second month.
In Quarterly Data Updation :- Opening balance is constant for all three months which is previous qtr. Closing balance.
67. NPA a/cs and customers, on migration gets deleted.
Solution:- Insert row of that customers or a/cs (with delsta marked) from previous qrt in the following tables.
Customerid

BANK OF BARODA
ASCROM CELL
BCC
Custadvprofile.
Advacdetail
Billdetail / ccdetail / dldetail / nonfundeddetail.
69. Error at the time of data Input for one new TL a/c.
"Monthly Data Creation Inward Village Code"
Solution Length of Village Code in DB is of 4 digits but system accepts 5 digits, so there is mismatch in Front-end and
Backend
So please enter 4 digits for village code.
70. CER under Format E, not accepting activity code 9099 under sector NPS.
Quarterly Module CER Report Format E
Solution - With constitution code- 41,42,43,44,37,38,39,40,55,56,57,62,67 with NPS sector, with activity 9089. This combination
will give CER.