Contents Structure and presentation Content and style Enquiries Replies and quotations Orders Payment Complaints and adjustments Creait Banking Agents and agencies ‘Transport Insurance Electronic correspondence ‘Miscellaneous correepondence ‘Memorandums and reports Personnel appointments Answer key 10 18 20 8 al 36 40 “4 50 55 2 68 1 6 82Lb Le € 1a ‘dtm vein cits nine tart snp gh wore resent Grenson no wor £2 arn mutations company leper curso ewes 2 Titige bref esecr sameeren 2 Kinane cranial) ou ltt ler pi nh «65 Wow eng acm cowe nega ee lage cis ate Til youteute shot psy lating up an gency Siar sorpesuse Tein mht estar ra mata He hee crane Stor uo deed S¢ MOM. enigaye Avene ee seat 1 ari Hue Seu ina ark San IE | 4 pitas davies mcnon 80. Fgoreg 4 Sai stce 0 ae sarong 0040, 6 MeetiraKisiassan hoses na Stree 4 Sectesresotngn 87 thaaeicmTeas 2 thin nen vote itentt087 ase Det sgt tm ning crinai rn. nett ey rote HALL & CO. 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