System Administration for

Cia. Esprito Santense de Saneamento - CESAN

Preliminary Agenda for System Administration Service at CESAN

Please note:
The final agenda will be agreed on during the kick-off meeting.
A coffee-break is suggested at 10:30 and 15:30
Proposed time
Activities
Day 1: Monday
Kickoff Meeting
09:00-10:00
Introduction of SAP Team members, System
Administration Service methodology and service goals (by
SAP)
Company overview (by CESAN - Optional)
- Company Structure-> High level overview
- Points of improvement in the operation and
administration of the R/3 System.
- IT Area Responsible.
Discussion of the Agenda (CESAN / SAP)
Workshop SAP Overview
10:00-12:00
- Introduction SAP Overview
- Introduction System Administration
12:00-13:30

Lunch

13:30-17:00

Workshop SAP Internal Structures

- Memory Management
- Internal SAP System Structures
- Update Process
- SAP Lock management
Activities
Day 2: Tuesday
Workshop Workload Analysis & Performance
- Performance Overview
- Performance trace and analysis

Proposed time
09:00-12:00

12:00-13:30

Lunch

13:30-17:00

Workshop Workload Analysis & Performance (Cont.)

- Performance Roadmap
- Trace Tools
Workshop SAP Connectivity
- RFC Concepts
- Synchronous RFC
- Asynchronous RFC
o aRFC
o tRFC
o qRFC

SAP AGS

Companhia Esprito Santense de Saneamento - CESAN

System Administration

Audience
- SAP System
Administration Team
Members
- SAP Basis Team
- Database Team
- CESAN SAP Team
Leaders and SAP
Sponsors

- SAP System
Administration Team
- SAP Basis Team
- Database Team
- SAP System
Administration Team
- SAP Basis Team
- Database Team
- SAP System
Administration Team
- SAP Basis Team
- Database Team
Audience
- SAP System
Administration Team
- SAP Basis Team
- Database Team
- SAP System
Administration Team
- SAP Basis Team
- Database Team
- SAP System
Administration Team
- SAP Basis Team
- Database Team

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System Administration for

Cia. Esprito Santense de Saneamento - CESAN
Proposed time
09:00-12:00

12:00-13:30

13:30-17:00

Proposed time
09:00-12:00

12:00-13:30

13:30-17:00

Proposed time
09:00-12:00

Activities
Day 3: Wednesday
Workshop Database
- Database Architecture
- Connectivity
- Log & Lock
Lunch

Workshop Database (cont.)

- MCOD
- Corruptions
- Database Performance
- Upgrade
Activities
Day 4: Thursday
Workshop Life-Cycle Management
- Support Packages Stack
- Enhancement Packages (Specially included for
CESAN)
Workshop SAPRouter
- SAPRouter (special content for CESAN)
Lunch

Workshop Print/Job Management

- Print Management
- Job Management
Workshop Change Management and Client Copy
- Change Management
- Client Concepts
- Client Copy (special content for CESAN)
Activities
Day 5: Friday
Additional Questions
- Discuss & Review
- Questions

12:00-13:30

Lunch

13:30-15:00

Wrap-up Meeting

SAP AGS

Companhia Esprito Santense de Saneamento - CESAN

System Administration

Audience
- SAP System
Administration Team
- SAP Basis Team
- Database Team
- SAP System
Administration Team
- SAP Basis Team
- Database Team
- SAP System
Administration Team
- SAP Basis Team
- Database Team
Audience
- SAP System
Administration Team
- SAP Basis Team
- Database Team

- SAP System
Administration Team
- SAP Basis Team
- Database Team
- SAP System
Administration Team
- SAP Basis Team
- Database Team

Audience
- SAP System
Administration Team
- SAP Basis Team
- Database Team
- SAP System
Administration Team
- SAP Basis Team
- Database Team
- SAP System
Administration Team
- SAP Basis Team
- Database Team

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