Epitiro ipQ

Trial Configuration for CLIENT

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ipQ Trial Configuration

1. OVERVIEW
This document supplies you with essential configuration and connectivity information for your trial. If
you have any questions please get in touch with any of the Contacts listed at the back of this
document.

2. IPQ REPORTING ACCESS INFORMATION

All of the data collected can be seen via the On-Line Reporting Dashboard which can be reached at;
http://reports.etisalat-ng.trial.ipq.epitiro.com
The following logins have been created for your use;

3.

User Name

Password

sherif.olanrewaju@etisalat.com.ng

Yt0-Klxqq

user1@etisalat.com.ng

Yt0-Klxqq

user2@etisalat.com.ng

Yt0-Klxqq

user3@etisalat.com.ng

Yt0-Klxqq

ACTIVATION CODES AND PROFILES

Epitiro recommends a standard test configuration for trials. Therefore, you may use any of the
activation codes/profiles that are listed below. Please see ipQ Software Installation User Guide
document for information on how to download, install and activate ipQ.

Profile
Name/Activation
Code

ETISALATNG-OPT-1

Number of
I.P Tests per
day

Typical
Battery Usage
per hour

Daily IP Testing
Bandwidth Usage
(KBs)

Daily RF State
Capture
Bandwidth
Usage (KBs)

7%

30,756

180 - 10,800

24

5%

184,536

270 - 16,200

A low-usage profile
which limits the
application to
collecting an hour of
RF data and 1 set of IP
tests every 6 hours
ETISALATNG-OPT-2
A moderate-usage
profile collecting 15
minutes of data and 1
set of IP tests every

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ipQ Trial Configuration

hour

ETISALATNG-OPT-3

24 (no TCP
test)

5%

4,500

270 - 16,200

Continuous
Testing

50% if 1 test
every 2 mins

7,689 per test run

1,080 - 27,378

No
scheduled
windows

6% (no tests) 50% (1 test

every 2 mins)

0 - 135,000

1,080 - 27,378

A moderate-usage
profile collecting 15
minutes of data and 1
set of IP tests every
hour, but excluding the
TCP throughput test to
reduce bandwidth
usage
ETISALATNG-OPT-5
An event-drive highusage profile running
IP tests in response to
RF state changes (cell,
bearer, signal strength)
and continuously
capturing RF state info
ETISALATNG-OPT-6
An event-driven highusage profile running
IP tests in response to
RF state changes (cell,
bearer, signal strength)
and continuously
capturing RF state info,
but excluding the TCP
throughput test to
reduce bandwidth
usage

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ipQ Trial Configuration

4. INCIDENT MANAGEMENT
The Customer trial co-ordinator will act as a single point of contact for reporting incidents to Epitiro.
Issues should be reported to the addresses below, using the appropriate template from the portal
document store.
Contact

Details

Primary Contact

support@epitiro.com

Escalation

Tel: +44 (0)2920 099 870

email: elewis@epitiro.com
Support - Hours of Operation
The Customer Support desk are available from 09:00Hrs
17:00Hrs GMT, Monday to Friday.

Escalation

Contact

Details

Customer Services Account Manager

+44 (0)2920 099 870

Technical Sales Manager

+44 (0) 7780948703

Trial Coordination Manager

+44 (0)2920 099 870

5. TRIAL REVIEW CONTACT INFORMATION

Epitiro Customer Services will facilitate regular reviews by conference call. Frequency of calls will be
determined by attendees. Review will cover any issues with handsets, reporting tool, or data integrity.
Contact

Details

Standard International

+44(0)2078970111

UK Free-phone Dial-In Number

08006948053

UK Local access

08444934865

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ipQ Trial Configuration

ipQ Trial Configuration

Epitiro

Epitiro Ltd (UK)

Epitiro House, 10 Raleigh Walk, Waterfront 2000,
Brigantine Place
Cardiff, UK
CF10 4LN
Tel: +44 (0) 870 850 6563
info@epitiro.com

www.epitiro.com

20-112-1004.001