Documenti di Didattica
Documenti di Professioni
Documenti di Cultura
Maturity Model
KPM3
In any organization, the project management that is involved may not always run as efficient as its
expected. Although the quality of the product or service can be an indicator of a problem, it does not
however provide enough information to address the issue. For this reason, an evaluation can be performed
and determine the project managements maturity level. Using characteristics such as communication,
visibility, consistency and control, Dr. Harold Kerzner developed the Kerzner Project Management
Maturity Model. The function of this model is to asses a companys performance and state of its process in
five different levels, as see in Figure 1:
common language
common process
singular methodology
benchmarking, and
continuous improvement
History
Dr. Harold Kerzner has been widely-known and recognized as an expert in project management strategies
and best practices. His method, which is aligned closely with the PMBOK Guide was a product of many
years of research and an extensive work with prominent companies around the world. Dr. Kerzner believes
that project management excellence comes from four critical components:
effective communications,
effective cooperation,
effective teamwork and
trust.
With this in mind, KPM3 is significantly more behavioral than quantitative (IIL, 2014).
Bibliography
International Institute for Learning, Inc. (2014). Kerzner PM Maturity Model Assesment. Retrieved from International
Institue for Learning: http://www.iil.com/kpm3/default.asp
International Institute of Learning, Inc. (2014). How the KPM3 Works. Retrieved from International Insitute of
Learning, Inc.: http://www.iil.com/kpm3/how_kpm3_works.asp
Kerzner, D. H. (2013). Revisiting the Kerzner Project Management Maturity Model (KMP3). Retrieved from Dr. Harold
Kerzner: http://www.drharoldkerzner.com/revisiting-the-kerzner-project-management-maturity-modelkpm3/
With all the information that is provided to the company or organization that uses this assessment, it is
more likely for the company to succeed after applying the principles learned. The goal is to be classified as
a continuous improvements, which is the level 5 of the KPM3. This will most likely result is a comfortable
environment and the maturity desired can be achieved quickly. However, the main focus of this method is
that people manage projects; people manage tools; tools manage neither people nor projects (Kerzner,
2014).