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BHARTIYA POST 19 JULY, 2007
CITIZEN'S CHARTER OF DEPT. OF POSTS
l Revision/updating of the Citizens' Charter of Quality Policy
the Department of Posts. India Post aims to provide high quality mail, parcel
As you may be aware, the Government of India, and related services in India and throughout the world and
Department of Administrative Reforms and Public to be recognized as an efficient and excellent organisation
Grievance has launched a major initiative viz exceeding the expectations of the customers, employees
"Sevottam" for achieving excellence in public service and the society; to perform the task by:
delivery by the various Government Ministries/ n Total dedication to understanding and fulfilling
Departments. This is based on the Quality customer's needs.
Management Certification System IS 15700:2005 n Total devotion to providing efficient and reliable
which sets the minimum requirements to be achieved services as per well laid service quality norms, which
by the public service provider. India Post takes pride customers consider to be value for money.
as one of the 10 leading Departments which has taken Each outlet of Department of Posts would strive
the initiative for implementation of "Sevottam". to serve the customers as per the quality norms.
2. One of the requirements for implementation of Our customers
"Sevottam" is to put in place the Citizens' Charter n All citizens of India and users of postal service
defining the minimum service norms for public service all over the world.
delivery. Accordingly, a detailed draft Citizens' Charter n Institutions like Banks, Educational Institutions,
has been prepared and it is proposed to finalize the Medical and Health related institutions, religious
same in consultation with the various stakeholders. institutions and others who have significant mail related
Since ultimately the implementation of the Citizens' requirements.
Charter would depend upon the concerned staff at the n Private businesses that require document and
operating level, it is requested that your views/ parcel related mail services to facilitate their traditional
comments on the proposed Citizens' Charter may business as well as e-commerc.
please be furnished by 18th May 2007 positively, before n Government organizations at the Centre and
we meet formally at a later date. States including ministries, departments, commissions
INDIA POST independent bodies, public sector units and other public
PROPOSED CITIZENS' CHARTER authorities.
Our Vision n Non-governmental organizations.
India Post shall be a socially committed, n Our suppliers of equipment and stationery.
technology driven, professionally managed and forward n Others.
looking organization. Objectives of this Citizen's Charter
Our Mission This Citizen's Charter is adopted at the
To provide high quality mail, parcel and related Headquarters of the Department of Posts to serve as
services in India and throughout the world; to be a guideline charter for the post offices across the
recognized as an efficient and excellent organisation country for them to formalize and state our commitment
exceeding the expectations of the customers, towards improvement of our services with a customer
employees and the society; to perform the task by: focus. It is framed on the basis of careful analysis of
n Total dedication to understanding and fulfilling customer feedback and suggestions received in
customer's needs structured surveys carried out by the Department during
n Total devotion to providing efficient and reliable June - December, 2006
services, which customers consider to be value for Our Services
money. The Department of Posts provides various
n Total commitment to providing challenging and services depending on customer requirements to
rewarding career for every employee. extend benefit of its huge network in the are of
n Total recognition of the responsibilities as a part Communication Services (Letters, Postcards etc.),
of the social, industrial and commercial life of the country. Transportation Services (Parcels, Logistics Post),
Financial Services (Savings Bank, Money Order,
n Total enthusiasm to be forward looking and
Insternational Money Transfer Service, Public Private
innovative in all areas.
Partnership for extending financial service outreach
BHARTIYA POST 20 JULY, 2007
through the post office network, Postal Life Insurance) MAIL DESTINATION DATE OF DELIVERY
and Premium Value added Services (like Speed Post, Within city/town/district Within 2 days after day of
Business Post, Retail Post), We provide the posting
communication, transportation and Banking Services
Inter-metro Within 2 days after day of
in all places in the country. We provide our premium
posting
services in identified locations as per customer
requirements and infrastructure availability. Within state Within 3 days after day of
Our Commitment to Customers posting
n Wewill treat our customers with courtesy and Inter-State Capital Within 3 days after day of
a helpful attitude. posting
n We will provide services as per quality Inter-State Within 3-5 days after day
specifications drawn out taking customer expectations of posting
and infrastructure availability into account. In case of hilly and remote areas longer time
n We will make basic postal and financial services may be required as per specific local conditions and
available and accessible to all citizens of the country. availability of means of transmission of mail. In case
n We will take good care of our customers and of parcels and registered articles one extra day may
respond to their enquiries and complaints promptly. be required. We aim to deliver 90% of the mail within
Service Specifications the norms subject to correct addressing and other
n Delivery norms for communication and requirements being fulfilled by the customer.
transportations services
l Financial Services
Type Savings Activity Postal Office Time Frame
Opening of account Head Post Office Same day
Sub Post Office Same day
Application given at within 10 working
Transfer of account P.O. where account Stands days
Application given at Within 20 working
transferee P.O. days
Saving Account Head Post Office Same day
Closure/premature Sub Post office Within 2 working days
closure of account Branch Post Office Within 7 working days
With nomination Within 10 working days
Settlement of deceased Without nomination but with Within 30 working days
claim case proof of succession
Issue of duplicate passbook Within 7 working days
Return of passbook (received Within 10 working
for interest posting) days
Head Post Office Same day
Issue of certification Sub Post Office Same day
Extra Departmental P.O.
Application at Post Office Within 10 working days
Transfer of registration
Certificates KVP/NSC Application at other P.O. Within 20 days
Issue of Duplicate Office of issue Within 15 days
Certificate Other Office Within 30 days
Encashment of Office of Issue Same day
IVP/KVP/NSC Other Office Within 30 working days
*Printed edition by Swamy Publication (P) Ltd. Available under the permission of Department of Posts.
Source : Com. B.G. Tamhankar
Ex-President, CHQ
BHARTIYA POST 24 JULY, 2007
Marx and 1857
With the 150th anniversary of the 1857 uprising out as a sequel to the first world economic crisis
being celebrated in the country, it might be worth which swept Europe and the United States at that
recalling what Karl Marx had to say on what he called time.
the 'First Indian War of Independence'. It is another In his article, Revolt in the Indian Army, which
matter that historians in India, for good reasons, will he wrote on June 30, 1857, and published in the
not agree with his contention that the uprising of 1857 New York Daily Tribune as the leading article on July
fired the first salvo of rebellion against the British 15, 1857, Marx analysed the conquest and
rule in India; there had been such as the Vellore subjugation of India and noted the variety of forms
uprising in 1806. and methods of British colonial rule and exploitation.
Marx and Engels since the early 1850s wrote He described the East India Company as the tool of
a number of incisive articles for the left-wing American Indian conquest and stressed that the British seized
newspaper, New York Daily Tribune, on the 1857-59 Indian territories by taking advantage of the feudal
national revolt in India. Founded by Horce Greeley, a strife between local princes and fanning racial,
prominent American Journalist and politician, it was religious, tribal and caste antagonisms among the
themouthpiece of the left-wing of American whigs people.
until the mid-1850s. Besides Marx in his Notes on Marx demonstrated that the lolonial plunder
Indian History wrote in 1853 on the situation in India of India - one of the principal sources of enrichment
at that time. for the ruling oligarchy in Britain - caused the collapse
Marx and Engels had evinced a keen interest of entire branches of the Indian economy and
in developments taking place in India and Asian improverishment of the people of the vast, wealthy
countries, particularly China, and were sanguine that and ancient country. The British, he noted, neglected
some sort of revolution would occur in india. In fact, public works and thus brought about the collapse of
since the early 1850s the two and Marx separately, India's irrigated agriculture, which in turn doomed
wrote a number of articles on the ferment taking place millions of Indians to starvation by breaking up local
in India, both during the Sepoy Mutiny and prior to it. industries, notably hand-weaving and hand-spinning-
Marx perceived that the events in India and these could not compete with British cotton fabrics
China would snowball into dissolution of patriarchal flooding the Indian market.
and feudal relations and the gradual transition of these The colonialists broke down the patriarchal
countries to capitalist development. This change was frameworks of communal landownership. However,
expected to influence the prospects of the impending by introducing successively two land-tax and tenure
European revolution. Although the English called it systems, zamindari and ryotwari, they preserved
a mutiny and an isolated uprising, Marx described many feudal elements in the Indian social system,
the churning of that time as an insurrection, which
which slowed down the country's progressive
was just part of a general anti-colonial liberation
development and burdened the Indian peasantry.
struggle of oppressed nations unfolding in the 1850s
Marx drew the conclusion that it was the
in nearly all of Asia.
predatory policy of British intruders and colonial
He refuted the contention of the British ruling
classes, who tried to described the insurrection as exploitation which nurtured the Indian revolt. In creating
an armed sepoy mutiny and conceal the involvement the native army, the British simultaneously organised
of broad sections of the Indian population. Marx and the first general centre of resistance which the Indian
Engels sought to link the outbreak to the European people were never possessed of, Marx opined.
relvolution which, in their opinion, was due to break Courtsy - The Times of India, 16th May, 2007
BHARTIYA POST 25 JULY, 2007
READERS FORUM
Social Structure of U.P.U. Countries - A Comparative Study
-- by Pranab Bhattacharya
Out of 192 countries under U.P.U., 112 offices, Russian Federation has more than 40,000
countries of the world are having less than one crore post offices, USA serves it's people through 37,159
population - that is each of those countries are even post offices.
smaller than our State Jammu & Kashmir, 26
So far as the number of mobile post offices
countries are even smaller than our 'Chhattisgarh'.
are concerned, USA has 62,762 mobile post offices
Each of the other set of 15 countries are even smaller
and Ukrain has 31,010 mobile post offices and even
than State of Kerala (population - 3,18,41,374). Each
a small country like Czech Republic with a little more
of another set of 15 countries are even smaller than
than 1 crore population.
our Gujarat. 12 countries, each of them is having
population varying between 5 crore plus to less than India's Geographical location, ecological
10 crore. systems and vast area including 5,93,643 villages
demand that India should have more and more
Only 4 countries of the Universal Postal Union
permanent and mobile post offices whereas India has
are having more than 20 crore of population - China
in true sense only 30,368 permanent post offices.
tops the list (131 crore). India follows China (110
crore). Next USA - 30 crore, difference between India Comparison of Indian Postal Service with the
(2nd) and USA, (3rd) is whopping figure of more than most prestigious G-8 countries.
80 crore. Germany and Japan have no temporary and
People of 122 UPU countries each of them part-time workers. Canada has only 14.5 percent part
speak in 1,2 or maximum 3 language. Whereas time postal workers. Italy has only 2.4 per cent part
Chinese people speak in 8 major and other minority time postal workers, USA has only 12.4 per cent
languages and Indian people speak in 20 major temporary postal workers, such percentage in case
languages and 1600 dialects. of U.K. is 17.75 and France has 17.9 per cent
temporary work force whereas India has 54.35 per
So far as the literacy is concerned, 93 U.P.U.
cent temporary work force serving the vast postal net
countries are having 90 to 100 per cent literacy. In
work of 1,55,516 post offices through out the country.
literacy rate India is trailing behind even the countries
like Uganda, Papua, New Guinea, Nicaragua, Ghana, If we compare Indian Postal Service with
Nigeria, Madagascar etc. Germany in the light of population, then India should
have 49,37,764 permanent postal workers and
Postal Structure - A comparative study of
4,16,247 post offices Comparison with U.K. means
U.P.U. Countries.
India should have 27,06,560 permanent, 5,83,992
Out of 192 UPU countries there are 132 UPU temporary postal workers and 2,62,998 permanent
countries each of which are having less than even post offices. If USA is taken into account, India should
1000 permanent post offices. 36 UPU countries are have 28,29,940 permanent, 400444 temporary postal
having permanent post offices varying between 1000 workers and 3,99,684 post offices. If France is in the
to below 4000 post offices. Only 16 UPU countries comparison, India should have 41,40,828 permanent
are having more than 10,000 permanent post offices. 9,05,058 part time/temporary postal workers and
So far as the number of permanent post offices 3,05,046 post offices. In the light of Japan, India post
are concerned, China has nearly 67,000 permanent should 9,13,264 permanent postal workers and
post offices, France serves through nearly 17,000 1,97,488 post offices. Considering Italy, India post
post offices, Germany has more than 13,000 post should have 26,99,726 permanent and 69,787 part
offices, U.K. has nearly 15,000 post offices (14609). time postal workers and 2,64,461 post offices
Italy has nearly 14,000 post offices, Indonesia serves ,whereas India has only 2,46,678 permanent staff,
its people through 19,632 post offices, Poland has who run 30,368 Departmental Post offices and
almost 11,000 post offices, Japan has 24,678 post 2,93,656 part time staff, (GDS), serve 1,25,148 branch
ugh gS] ;g lHkh tkurs gS fd ljdkj bl ckjs esa 4%08%2 ikapos vk; vk;ksx esa TBOP vkSj BCR ds
QSlyk nsus dh fLFkfr esa ugha gS D;ksafd blesa vU; fy, flQkfj’k ugh Fkh ysfdu nks ,-lh-ih- inksUufr ds
dkjdksa dk Hkh egÙoiw.kZ Hkwfedk vkn djuh gksrh gSA fy, vk; Lrj t:j fn;k x;k tks Øe’k 112-5% vkSj
bl dsl esa ljdkj us vU; dbZ dkjdksa dks fy;k tks 125% FkkA
PAs/SAs vkSjxzqi^lh*deZpkfj;ksadsfgrksesaVdjko ENTRY SCALE - 4000 - 6000
I ACP - 4500 - 7000 (112.5%)
dj ldrk gS vkSj tks bl ckr dk vk’k; Li”V djrk
II ACP - 5000 - 8000 (125%)
gS fd nÙkk lfefr }kjk nh xbZ flQkfj’kks dks viuk;k
4%08%3 mi;qZDrvuqikrdksbZHkheSfpaxlsfoaxldh
tkuk Bhd ugh gksxkA
rjg ugh yxrk tks 6% vkijsfVo vkSj 20%
4%07%5 ^^ge ;g ckr Hkh ys jgs gS tSls fd
lqijokbtjh inksa ds fy, tks TBOP / BCR inksUufr
;kfpdkdrkZvksausviuki{kj[kusesavleFkZrkfn[kkbZA
dks jksd lds o ,-lh-ih- ds varxZr yEck lsokdky
tks ;kfpdkdrkZ pkgs rks TBOP vkSj BCR ls equkQk
iznku dj ldsA ;kfu 12@24 o”kZ ds ctk; 16@26
dekjgsgS;kftUgsaikaposalh-ih-lhdsckn,-lh-ih-
o”kZ ;gk¡ rd fd dksbZ deZpkjh #- 4000&6000 dk
esa j[kk x;kA mi;qZDr fopkj foe’kZ ds ckn ge ikrs
vk; Lrj j[krs gq, 16 o”kksZa ds i’pkr #- 5600
gS fd tehuh Lrj ij ,slk ugh gksuk pkfg, tSlk fd
fudyok ldsxsaA
vks-,- dks Qk;nk gksuk] ;gk¡ lekIr gksuk pkfg,A
4%08%4 pkSFkslh-ih-lh-ijvk/kkfjrvuqikrdsvuqlkj
4%07%6 fu.kZ; dh dkfi;k¡ uksfVl ij j[kh xbZA bu
fuEufyf[kr vk; Lrj gksxsa
cgl dh ckrksa dk ;k U;k; laxr dk dksbZ egÙo ugh
ENTRY SCLAE - 4000 - 6000
fn;kx;kvkSjgkbZdksVZesanksckj;kfpdkMkfyxbZ TBOP - 5500 - 9000 (137%)
ftlesa LSG vkSj HSGII deZpkfj;ksa dh ek¡x j[kh xbZA (5% Less than by comparing 142% in the IV CPC)
ukS o”kksZa ls ;s ek¡xs u;k; ds fy, rjl jgh gS o ;g BCR - 6500 - 10500 (162%)
(2% Less than by comparing 164% in the IV
;wfu;u dsl okil ys ysxh vxj fdlh flFkfr esa dksbZ
CPC)
le>kSrkgksrkgSA
4%08%5 tSlk fd eSfpax lsfoaxl ds Åij dksbZ
(Annexure - 5)
inksUufr ugh gS vkSj lsok ds 16 o”kksZa ds ckn #-
4%08 mlh le; iksLV tqokbaV dkSafly vkWQ ,D’ku
4000&6000 ds Lrj dk Mkd foHkkx ds ckgj Hkh dksbZ
ds rgr LVkQ ;wfu;u us 15-03-2005 us vfuf’pr
izHkkoughiM+sxkA
dky dh gM+rky ij tkus dk QSlyk fy;k ftlesa
4%08%6 TBOP / BCR ds fy, mPprj ek¡x iwjh rjg
TBOP / BCR ds fy, mPprj vk; dh ,d ek¡x FkhA
ls mfpr gSA
lapkj ea=h vkSj vkbZ-Vh- LVkQ lkbM usr‘Ro ds lkFk
4%08%7 jk”Vªh; Je deh’ku us viuh fjiksV esa dgk
,d lk{kkRdkj ds ckn 14-03-2005 dks gM+rky okil
gS& ^^inksUufr dk vFkZ gS fdlh deZpkjh dh fLFkfr o
ys yh xbZ vkSj 14-03-2005 dks LVkQ dk;kZy; nksuks
ftEesnkjh esa cnyko tks mls csgrj cukrk gSA ;g
us le>kSrs ds Åij gLrk{kj fd;k vkSj TBOP / BCR /
mlds dfBu ifjJe dk ifj.kke gS tks mls cksul ds
HSG I vk; Lrj dks c<+kus ds fy, vxys vk; vk;ksx
:i esa feyrk gSA ;g mlds uSfrdrk dk Lrj Hkh Å¡pk
¼6 lh-ih-lh½ dh LFkkukrafjr djus dk vk’oklu fn;kA
mBkrk gSA inksUufr fdlh Hkh deZpkjh esa ,d u;s
gesa fo’okl gS fd foHkkx TBOP/BCR deZpkfj;ksa ds
tks’k] mRlkg dk lapkj djrh gS o lkFk gh mldh
lkFk gks jgs vU;k; dks lekIr djsxk o vk; vk;ksx
mRikndrk dk Lrj Hkh c<+krh gSA inksUufr ds vykok
Hkh fo”k; ij ldkjkRed flQkfj’k nsxkA
dksbZ Hkh ,slh pht ugh gS tks deZpkjh dks mlds dk;Z
4%08%1 ;g cgqr t:jh gksxk fd deh’ku ds vkxs
ds cnys mRd”kZ rksgQk u gksA**
nksuksa Jsf.k;ksa TBOP/BCR ds vk; dk vuqikr tk;s
4%08%8 lsokdkydsnkSjkudeZpkfj;ksadksinksUufr
tksikaposvk;vk;ksxesaØe’k%142% vkSj164% FkkA
dh ,d vkl jgrh gS fd mUgsa Hkh mPprj xzsM esa tkus
BHARTIYA POST 47 JULY, 2007
dk lqugjk volj iznku fd;k tk,xk ysfdu vxj 4%08%14ifj.kke:o:ixqLlk,adeZpkjhdsUnzh;iz’kklfud
,slk u gks vkSj ftl xzsM esa os ‘kkfey gq, Fks] mlh fVªC;wuy pSUubZ vks-,- 679@2003 rd igq¡ps tgk¡
xzsM dks fjVk;j gks tk,a rks mudk mRlkg o :fp fuEufyf[kr fopkjksa ds lkFk QSlyk lquk;k x;kA
nksuksa lekIr gks tk,xhA bl pht dks /;ku esa j[krs ^^5- nksuks i{kksa ds ckr lqudj QSlyk fn;k x;kA
gq, f}rh; vk; vk;ksx us dgk & ^^tgk¡ Hkh t:jh 6
- fofHkUu rF;ksa dks /;ku ls ns[kdj ;g rF;
inksUufr ds volj iznku fd, tk,xsa ogk¡ T;knk ls lkeus vk;k fd foHkkx 30 o”kZ ds lsokdky ds nkSjku
T;knk mRikndrk ns[kus dks feysxh ysfdu vxj ,slk de ls de nks inksUufr nsuk pkgrk gSA igyk 1976
ugh gS rks deZpkjh fu:Rlkg gks tk,xsa o ladwfpr vkj-vkj-,l- ij vk/kkfjr gS] ,d izfrLi/kkZ ijh{kk
gksdj jg tk,xsaA LSG inksa ¼1@3rd½ dk vk;kstu fd;k x;k rkfd
4%08%9 blizdkjdeZpkfj;ksadkmRlkgc<+kusdsfy, seniority-com-fitness ds vk/kkj ij nks&frgkbZ in Hkj
inksUufr lcls vPNk tfj;k gS vkSj TBOP/BCR inksUufr tk,xsaA ;g Ldhe 1981@82 ls dk;Z dj jgh gSA
MkdfoHkkxuseSfpaxlsfoaxl}kjkLVkQesalqijokbtj iz’kklu dk bl Ldhe esa fnDdrksa dk lkeuk djuk
20% o vkisjsfVo dh 6% dVkSrh ds ckn voxr djk;k iM+jgkgSD;ksafdmUgsalqijokbtjdSMjinksadsfy,
x;k o dbZ deZpkjh ,sls fu:Rlkg fn[ks ftUgs LSG,HSG ,sfPNd urhts ugh fey jgsA ;g lk/kkj.k lh ckr gS
II esa inksUufr ugh fey ldhA Mkd foHkkx] TBOP dks fd deZpkjh dsoy vk; ysuk pkgrk gS o ftEesnkfj;ksa
LSG vkSj BCR dks HSGII ds lkFk cjkcj dj TBOP vkSj ls cpuk pkgrs gSaA ofj”B vQlj bl fLFkfr ls 1983
BCR nksuks ds fofÙk; vixzsM djrk gSA ls voxr gS blfy, mUgksaus inksUufr ds fy, ubZ
4%08%10 Mkd foHkkx us TBOP / LSG / BCR / HSG II bR;fn Ldhesa TBOP / BCR Øe’k% 1983 vkSj 1991 ls pykbZA
esa dbZ cnyko fd, gS o ubZ HkrhZ Hkh dh o u, fu;e bl Ldhe ls voxr djkus ds vykok] gesa ugh irk gS
Hkh voxr djk, tks i= la[;k 4-16/2002-SPB.II fnukad fd foHkkx orZeku izca/ku] e’khujh o rduhdh dks
26-02-2002 dks vk;k ftlesa ,d QkLV Vªsd inksUufr rkd ij j[kdj dk;Z dj jgk gS ;k lksp&le>djA
Ldhe ds ckjs esa Hkwfedk ls voxr djk;k x;kA vxj ,slk gS rks bldk deZpkfj;ksa ij D;k izHkko iM+k
4%08%11 Fast Track inksUufr Ldhe fuEufyf[kr gS %& gSA gkaykfd 1995 ls ;g dgk tk jgk gS fd Ldhe ds
i) lHkh LSG / HSG.II Jsf.k;ksa esa 33-34% dk pyrs dbZ ckj deZpkjh usr‘Ro ls ckrphr gqbZ gS
pquko o ofj”Brk ds vk/kkj ij vkSj ysfdu fcuk fdlh fu”d”kZ ds bldk dksbZ Qk;nk ugh
ii) 66-60% dkfoHkkxh;esjhVijh{kk@vfujk{kh gSA 2002 esa mUgksusa ubZ Ldhe FTPS us /kheh xfr
ijh{kk}kjkA viukbZAnwljs‘kCnksaesablslkro”kksZadk,dyEck
4%08%12 Mkd foHkkx us vide i= fnukad 12-11-2002 le; yxk ftlds ckn gh Ldhe varfje :i ys ldhA
dks LSG/HSG.II inksa dks Hkjs tkus ds fy, igys okys ;gk¡ ;g t:jh gksxk fd foHkkx dks ;g /;ku fnyk;k
HkrhZ fu;e dks viuk;s tkus dh laHkkouk fn[kkbZA tk;s fd mUgksaus HSG.II esa inksUufr dh rkjh[k o”kZ
¼1976 LSG / HSG HkrhZ fu;e½ 1983 o’kZ ds ckn ls 1991 o 2002 esa cny nhA var esa ^tokc* ds :i esa
LSG / HSG.II ij vk/kkfjr inksUufr TBOP vkSj BCR ;g dgk tk ldrk gS fd izkjfEHkd inksUufr dh
Ldhe ds rgr jksd nh xbZ o HSG.I dh inksUufr HkhA izd‘fr dsoy foÙkh; vixzsM dh iz.kkyh Fkh ftls
4%08%13 ;g og foHkkx gS ftlus LSG / HSG.II dh ^inksUufr* dk uke ugh fn;k tk ldrkA
inksUufr fuLrj fd;k o 1987 ds ckn TBOP dks LSG 7
- rF;ksa dk fuj{k.k djus ds i’pkr~] ge
inksUufr vkSj BCR dks HSG.II ds cjkcj ?kksf”kr ftEesnkj O;fDr;ksa dks tokc ugh HkstsaxsA tSlk fd
fd;kA 2003 vkSj 2004 esa QkLV Vªsd izeks’ku viukdj igys Hkh dgk x;k gS fd 1991 ls 1993 ds chp i=
foHkkxusflQkfj’kksadsinksaiudqNlqijokbtjksadks tkjh fd;s x, vkSj muds OTBP / BCR inksUufr ds
inksUufr nhA BCR dSMj esa vk; Lrj #- 5000&8000 ckjsesafy[kkx;ktksLSG vkSjHSG.II dsckjsesaFkhA
ftUgsa LSG ijh[kk ds fy, vk; Lrj #- 4500&7000] bl ckjs esa dksbZ Hkh ckrphr ugh dh xbZ fd inksUufr
tc ls foHkkx us LSG dks HSG.II ds fy, inksUufr dk dsoy fofÙk; vixzsM dk ely gSA gekjs fopkj esa ,sls
,dek= tfj;k ?kksf”kr fd;k gSA dne iw.kZ :i ls voS/k o xyr gSA os fdlh dk Hkh uke