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august ISSUE
THE OPTUS MAGAZINE 2013 | HELLO MINUTES: Calls now measured in minutes
A LITTLE EXTRA SOMETHING: Nice surprises are here for prepaid customers
SAY GOODBYE TO
HEFTY EXCESS
CHARGES
Say hello to the
Samsung GALAXY S 4
on the new Optus My Plan.
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things are
changing
around here
60
PER MONTH
$60 MY PLAN +
$0 UPFRONT FOR YOUR MOBILE
Minimum Total Cost over
24 months $1,440
MY PLAN
Say good riddance to hefty excess charges with the
plan that automatically adjusts.
TALK TO US
NO BILLS. NO CONTRACTS. P9
PREPAID
Grab a SIM, and a phone if you need one, get a recharge
and off you go.
SUPPORT
CLEVER TECHNOLOGY
FOR HOME P11
FOR WORK P13
MOBILE BROADBAND P14
FOR ALL THE NITTY GRITTY AND STANDARD CHARGES SEE PAGE 15.
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GO TO OPTUS.COM.AU
FOLLOW US ON
AND
15/07/13 3:40 PM
MY PLAN
monthly plans
made smarter
MY PLAN
Say goodbye to hefty excess fees. If you go over your limit, we'll just move you up to the next level for the
month. So a little extra can save you heaps in excess fees. You also get loads of minutes to use for standard
calls within Australia, not a confusing dollar value, so you'll know exactly what youve got to play with each month.
SONY XPERIA Z
13MP CAMERA
BOOMSOUND + BLINKFEED
SAMSUNG GALAXY S 4
HTC ONE
65
65
PER MONTH
$60 MY PLAN +
$5 FOR YOUR MOBILE
50
60
PER MONTH
PER MONTH
PER MONTH
$60 MY PLAN +
$5 FOR YOUR MOBILE
$60 MY PLAN +
$0 UPFRONT FOR YOUR MOBILE
$50 MY PLAN +
$0 UPFRONT FOR YOUR MOBILE
SINGLE BAND
ANDROID
SINGLE BAND
ANDROID
ANDROID
SINGLE BAND
SINGLE BAND
Like the best adventures, it all starts with a plan. Pack what you think you'll need and we'll take it from there.
And remember, all our call credit is now measured in minutes.
You start with 450 minutes and 500MB of data (unlimited texts) for use within Australia. Go over either and the plan
automatically moves you up to the next level for the rest of the month, so just a little more can save you lots in excess fees.
MY PLAN
Minimum Total Cost over 24 months
Minutes for talk to standard Australian mobiles
and landlines, 13/1300 numbers and voicemail
Standard text and MMS to Australian mobiles
Included data
Existing customers who upgrade*
Contract length
50
$1,200
60
$1,440
80
$1,920
600 mins
800 mins
UNLIMITED
UNLIMITED
UNLIMITED
UNLIMITED
UNLIMITED
500MB
1GB
2GB
3GB
Extra 500MB
Extra 500MB
24 months
24 months
24 months
*Bonus data available only to existing Optus post paid mobile customers who upgrade on the $50 or $60 My Plan.
OPTUS MOBILE FAIR GO POLICY APPLIES.
4G COVERAGE: is available in selected areas. Check coverage at optus.com.au/4Gcoverage
FOR ALL THE NITTY GRITTY AND STANDARD CHARGES SEE PAGE 15.
TALK
$2,400
450 mins
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100
DATA
UNLIMITED
+ $10
800 MINS
+ $10 + 1GB
600 MINS
+ $10 + 1GB
450 MINS
++$5 + 500MB
AUTO
RESET
UP TO 20GB
3GB
2GB
1GB
500MB
AUTO
RESET
24 months
3. get it!
TALK
DATA
ALL FOR USE WITHIN AUSTRALIA. OPTUS MOBILE FAIR GO POLICY APPLIES.
EXAMPLE
ON $50 MY PLAN
EXAMPLE ON $50 MY PLAN
4G COVERAGE: is available in selected areas. Check coverage at optus.com.au/4Gcoverage
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MY SIM + MY MOBILE
freedom with
all the perks
Love the phone you have? No worries. My SIM Plan gives you the flexibility you want with month-to-month or
12-month plans. It also flexes with your usage and talks in minutes, not mysterious value. When you want a
new phone, just use My Mobile and throw a new phone into the mix, which you can pay off how you choose.
CHOOSE
YOUR MY SIM
PLAN
BONUS
ACTION CAM
YES
WORTH $299
YOURE
GOOD TO GO!
HAPPY WITH
THE PHONE
YOUVE GOT?
NO
PICK A
PHONE AND
A PLAN
HTC ONE SV
SONY XPERIA GO
Youve got the freedom to go where the wind takes you with our month-to-month $25 and $40 plans.
Or for the best value, our 12-month $65 plan gives you more of everything you need.
3.5" TOUCHSCREEN
8MP CAMERA
5MP CAMERA
MY SIM PLAN
Minimum Total Cost
Minutes for talk to standard Australian mobiles
and landlines, 13/1300 numbers and voicemail
Standard text and MMS to Australian mobiles
Included data
Contract length
25
$25
40
$40
65
$780
40
35
PER MONTH
PER MONTH
PER MONTH
100 mins
500 mins
UNLIMITED
UNLIMITED
UNLIMITED
UNLIMITED
200MB
1GB
2GB
Month to month
Month to month
12 months
SINGLE BAND
ANDROID
SINGLE BAND
DUAL BAND
See page 15
Excess usage
3. get it!
FOR ALL THE NITTY GRITTY, STANDARD CHARGES AND ADDITIONAL USAGE INFO SEE PAGE 15.
FOR THE NITTY GRITTY AND STANDARD CHARGES SEE PAGE 15.
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35
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no bills.
NO CONTRACTS.
MY PREPAID
PREPAID
You know what you need, so just dive in and live life phone-bill free.
1. grab a sim
Pick a SIM, pop it in your phone,
load it with a recharge of your choice
and youre good to go. If youre on an
iPhone 5, youll need a Nano SIM.
$2 PREPAID SIM
Just a SIM, pop it in, activate, choose your plan,
recharge and youre good to go.
$29.95 PREPAID SIM STARTER PACK
A SIM to get you started with a $30 recharge.
2. Need a phone?
If you want a new mobile, here are some great options to choose from.
PREPAID SOCIAL
PREPAID SOCIAL
Unlimited standard calls to
Optus mobiles, unlimited
standard text, unlimited
access to the big social
networks and generous
chunks of minutes and
data all within Australia.
(Also available as $70 and
$100 recharges.)
30
40
50
UNLIMITED
UNLIMITED
UNLIMITED
UNLIMITED
UNLIMITED
UNLIMITED
UNLIMITED
UNLIMITED
UNLIMITED
Up to 250 mins
Up to 350 mins
Up to 450 mins
500MB
1GB
2.5GB
Mobile access to
LOVE YOUR
SMARTPHONE
4G
COMPATIBLE*
LG OPTIMUS F5
LG OPTIMUS L7 I
NOKIA 301
4.3" TOUCHSCREEN
2.4" DISPLAY
GPS NAVIGATION
299
199
ANDROID
SINGLE BAND
ANDROID
DUAL BAND
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$2 DAYS
Dont pay a cent on days
you dont use your phone.
Just pay $2 on days you
do. It kicks in with your
first use after midnight
each day, giving you up
to 24 hours of unlimited
standard talk, text and
data within Australia.
DUAL BAND
UNLIMITED
UNLIMITED
UNLIMITED
Voicemail retrievals
UNLIMITED
Expiry
79
Pick from a sweet stack of rewards with every recharge of $30 or more
before 30 Sept 2013. Take a peek at optus.com.au/somethingback
4. get it!
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MY HOME
home Sweet
connected
home
11
Weve done our homework. So you can just sit back and enjoy the magic
of all your devices playing nicely.
HOME PHONE
110
HOME BROADBAND
PER MONTH
Minimum Total Cost over 24 months $2,640
OR
For customers who bundle with a $30 or higher
Optus Mobile Monthly Plan.
99
PER MONTH
Minimum Total Cost over 24 months $2,376
(excluding the cost of your monthly mobile plan)
TV MADE BETTER
Optus TV with Fetch opens up a new world of
television entertainment at an affordable price:
Easy to use set-top box with up to 580 hours
of storage^
Pause, rewind and record TV
Access to rent more than 1,700 on-demand movies
Subscribe to a great range of additional Channel
Packs (charges apply).
Visit optus.com.au/optustv for more details.
Optus TV with Fetch is available on any Optus
ADSL/Cable Broadband or Mobile Plan.
GO TO OPTUS.COM.AU
FOLLOW US ON
AND
IMPORTANT INFORMATION FOR CABLE CUSTOMERS: Equipment supplied requires mains power which may not be suitable if you
have a serious illness or condition, require disability services, have a back-to-base alarm, or require an uninterrupted telephone line,
in which case please contact us to discuss alternative options. Optus Local and Long Distance Fair Go policy applies. Optus Home
Broadband and Home Phone Services are available in selected areas and until we successfully install your service we cannot
guarantee installation. To check your location, visit optus.com.au/serviceabilitycheck ELIGIBILITY: Optus TV with Fetch requires
an active fixed broadband internet connection with a download speed of at least 3Mbps, a widescreen television and free-to-air digital
television service. You may also need a powerline adaptor, which you can buy from us for $19.95 at time of connection, otherwise $89.95.
^
Optus owns the set-top box which must be returned on cancellation of the service.
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brilliant
for business
MY BUSINESS
13
From connecting all your devices and employees, to managing security in the
cloud, well take care of the fiddly bits, so you can just get on with being brilliant.
Get the low-down on the full range of products and solutions in-store or on
our website.
gadgets,
Widgets aNd
wonderful
thingS
60
PER MONTH
$60 MY PLAN +
$0 UPFRONT FOR YOUR MOBILE
Minimum Total Cost over
24 months $1,440
FOLLOW US ON
AND
FOR THE NITTY GRITTY AND STANDARD CHARGES SEE PAGE 15.
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15/07/13 3:41 PM
my mobile
broadband
MY MOBILE BROADBAND PLAN
20
30
45
60
1GB
4GB
7GB
10GB
$240
$360
$540
$720
$480
$720
$1,080
$1,440
Included data
Additional data
Plan terms
Snaffle
a bundle
and save
2GB RAM
10.1" HD SCREEN
39
45
PER MONTH
$30 MY MOBILE BROADBAND PLAN
4GB + $15 FOR YOUR MODEM
Minimum Total Cost over 12 months $540
WAS $47
on 30/6/13
PER MONTH
$20 MY MOBILE
BROADBAND PLAN
1GB + $19 FOR
YOUR TABLET
DUAL BAND
SINGLE BAND
41
PER MONTH
$30 MY MOBILE BROADBAND PLAN
4GB + $11 FOR YOUR MODEM
Minimum Total Cost over 12 months $492
DUAL BAND
GO TO OPTUS.COM.AU
FOR ALL THE NITTY GRITTY AND STANDARD CHARGES SEE PAGE 15.
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FOLLOW US ON
UNIT PRICING
MY PLAN
$50
MY SIM PLAN
$60
$80
$100
$25
$40
$20
$30
$45
$60
Cost of 1MB included data $0.0300 $0.0195 $0.0146 $0.0130 $0.0500 $0.0146 $0.0122 $0.0195 $0.0073 $0.0063 $0.0059
Its never been easier to stay on top of your Mobile Broadband spend. With Optus My Account and
usage alerts, you'll always know how much you've got left to play with. Take charge with the plan that
suits you on our 3G and 4G networks with a compatible device.
15
AND
$0.0146 $0.0130
PAGES 27
ADDITIONAL MINUTES ($50/$60/$80 MY PLANS):
Once youve used more than your included minutes,
youll automatically be moved up to and charged $10 for
the next level of 200 minutes (on the $50 My Plan, the
first level is 150 minutes for $5). Once youve used more
than 800 minutes, youll be moved up and charged $10
for the final level where youll have unlimited minutes to
use for the rest of your billing month.
ADDITIONAL MINUTES ($25/$40 MY SIM PLANS):
Once youve used more than your included minutes,
youll automatically be moved to and charged $10 for
the next level of 50 minutes on the $25 My SIM Plan or
100 minutes on the $40 My SIM Plan. Once youve used
more than 550 minutes on the $25 My SIM Plan or 1000
minutes on the $40 My SIM Plan, youll be moved to and
charged $10 for the final level where youll have unlimited
minutes to use for the rest of your billing month.
Included Data is counted in kilobytes.
ADDITIONAL DATA (MY PLANS): Once youve used
more than your included data youll automatically be
moved to and charged $10 for the next 1GB level of
data up to a maximum of 20GB (on the $50 My Plan,
the first level of additional data is 500MB). We may
limit additional data available to you at these rates.
If you use more than 20GB we may continue to charge
you at the same rates or restrict your data use for the
remainder of your billing month.
ADDITIONAL DATA (MY SIM PLANS): Once youve used
more than your included data youll automatically be
moved to and charged $10 for the next level of data
in increments of 100MB ($25 My SIM Plan), 500MB
($40 My SIM Plan) or 800MB ($65 My SIM Plan) up
to a maximum of 20GB. We may limit additional data
available to you at these rates. If you use more than
20GB we may continue to charge you at the same rates
or restrict your data use for the remainder of your
billing month.
COMPATIBILITY: If you bring your own phone,
make sure its not locked to other networks and is
compatible with the Optus network: 3G Dual band
(UMTS 900MHz/2100MHz) and/or 4G Single band
(1800MHz). To access the extended coverage of our
4G Dual band network you will require a 4G Dual
band phone (2300MHz/1800MHz). To learn more,
visit optus.com.au/compatibility
SAMSUNG GALAXY S 4: Mobile repayments for the
Samsung GALAXY S 4 have been reduced by a monthly
credit. The credit is forfeited on early cancellation.
MY PLANS: A 24 month contract is required. Standard
call rates apply for non-included messaging and call
types. Included value does not roll over.
MY SIM PLANS + MY MOBILE: Leave when you like;
youll just need to pay the remainder of your handset
payments (if any) plus any outstanding charges.
Included Minutes: The time you talk will be billed per
second for the life of your plan if you sign up before
31December 2013.
^
USAGE ALERTS are sent between 7.00am10.00pm
(AEST). They are not generated in real-time and, while
typically alerts may be received within 4 hours, delays
of up to 48 hours may be experienced due to system
limitations. You should not rely solely on the text
usage alert service to monitor your usage. You can
amend your alert options by visiting My Account at
optus.com.au
PAGES 89
Unlocking fees may apply for the Nokia 301 and LG L7.
For unlocking fees, see optus.com.au/unlock
UNLIMITED MOBILE ACCESS TO FACEBOOK AND
TWITTER, FOURSQUARE, EBAY, LINKEDIN AND
MYSPACE WITHIN AUSTRALIA: Includes using the
official app for these sites and their respective mobile
versions from a compatible phone. Excludes Facebook
SMS, other alert services and accessing video and
content hosted on other sites.
DATA: Ordinarily counted in 1MB increments, but access
via yesinternet access point (APN) on the Optus Prepaid
Social 4G Enabled Plan is counted in 1kB increments.
PAGES 1011
HOME PHONE AND BROADBAND BUNDLE: Offer
available to eligible residential Optus Broadband and
Home Phone customers, who connect all relevant
services in the same name and service address to the
PAGE 12
Nokia Lumia 925 is locked to the Optus network.
Unlocking fees may apply. For unlocking fees, see
optus.com.au/unlock
PAGE 14
MINIMUM TOTAL COST: includes payment by direct debit.
DATA USAGE: will be counted in 1KB increments
and includes both uploads and downloads for use in
Australia. Unused data does not rollover.
ADDITIONAL DATA: is automatically charged in 1GB
increments once youve exceeded your included data up
to a maximum of 20GB. We may limit additional data
available to you at these rates. If you use more than
this we may continue to charge you at the same rates
or restrict your data use that month.
BUNDLE DISCOUNT: if you bundle your Mobile
Broadband plan with an Optus Postpaid mobile service
on the same billing account, a 25% discount will be
applied to the Mobile Broadband minimum monthly
access fee. The discount will appear from your first bill
and is not transferable or redeemable for cash. Bundle
discount will be forfeited if either service is cancelled.
SPEED: Many factors affect speed such as internet
traffic, your hardware and software, the source of the
download and your location.
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