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2014

ORGANIZATIONAL
BEHAVIOUR
REFLECTION PAPER
GHRITACHI PAUL (CE14M110)

Introduction
The course of Organizational behaviour concentrated upon the behavioural characteristics of people
under an organization and the effect of these behaviours on the organization as a whole. The
understanding developed in this course will help us to reflect upon our own behaviour in job life as
well as understand others behaviour. The concepts learnt will allow us to modify our own behaviour
in trying situations and not act instinctively. We will also be able to understand the reasons behind
particular emotions of our subordinates as well as superiors of the organizational hierarchy and their
external reflection.
Session 1 (23rd September 2014)
This session started with the class being divided into groups of two. Each member of the group had
to know his/her partner. We ended up with knowing our own classmates better. My group mate was
Satyapriya Adapa. I came to know about her goals and interests in life which may help me in future
to deal with her accordingly. This class exercise taught us that knowing about our subordinates
attitudes and expectations will better enable us to meet their needs and desires and hence
consequently encourage them to work better and efficiently to meet the job targets accordingly. It
will also enable us to understand our superiors attitudes and behaviour and thus react accordingly
to satisfy his expectations from us.
Session 2 (24th September, 2014)
This session was a continuation of the first session regarding the introduction to organizational
behaviour. We learnt about expectations of employees in an organization, the challenges faced by
them and the parameters which attracts an employee to be with the organization. Expectation of an
employee from his job changes with the duration of his association with the same. We delved into
the history of this subject and the different theories like Scientific Management, Classical
Organizational Theory, The Human Relations Movement and Behavioural Science developed over
the ages. In this class we were instructed to write a vision and mission statement for a company
we would like to build. The goal of this class exercise was to be able to connect to the two
statements with the goal of the hypothetical company.
Session 3 (14th October, 2014)
This session was on personality. We learnt about the history of personality and its different types.
We were shown videos on how to determine whether someone is introvert or extrovert. The
determinants of ones personality ranges from ones life experiences, culture, upbringing to his
genetic characteristics. We learnt about the different theories on personality and the three elements
of mind (Id, super ego and ego) that determines our response to a particular situation. We came
across various theories regarding measuring personality developed through the ages. This class
wound up with a class exercise on determination of ones own personality. We were given a
questionnaire to fill up. It had several questions on our reaction to particular situations. Based on
our replies a score was generated which determined whether we are extroverts or introverts and
the degree to which we are so.
Session 4 (15th October, 2014)
This session took up attitudes, values and ethics as its topic. We learnt the basic definitions of each
and came across the ABC model of personality. We came across the determinants of job satisfaction
and the fact that most people depend on the benefit component to determine the satisfaction level
with their jobs. We were able to identify our own metrics of job satisfaction. We learnt about

organizational commitment and the factors it depends on and its types (affective, normative and
continuance). We had a class exercise at this juncture to determine our level of job commitment and
we ended up to score quite low in it. We came to know how our culture and social life affects our
personality. We discovered Indias rank in the world in national value system. We had an insight of
the ethical decision models, ethical dilemma and different approaches to social responsibility
Session 5 (21st & 28th October, 2014)
This class on perception started with the most well-known question on the topic whether the glass is
half-full or half-empty. We enriched our knowledge if this particular trait if humans of interpreting
the world around them. We gained an insight to the Gestalt Laws of Perceptual Organization and
Kelleys attribution theory. It helped us to understand how we seek to judge our and others success
or failures. We came across different biases in perception. We came across the general biases in our
workplace. This will help us in overcoming our biases towards individuals in the organization as well
as outside. We had a class exercise of judging 5 people Mary, Rob, Kevin, Greg and Mark in a story
and rank them according to our perceived character of them. This exercise taught us that everyone
has their own perception about a particular person and situation.
Session 6 (29th October, 2014)
This session was on stress and work life balance. The work life balance is an important issue in
todays hectic life which is facing an increased rate of health problems surfacing among the young
professionals. We studied how this problem can be tackled in an organization. We looked into the
ABC model of focus. We studied to deal with this problem ourselves and as a manager in a company.
Session 7 (3rd November, 2014)
This session focussed on team dynamics. We learnt the difference between the word group and
team. While group consists of people with a common interest, team consists of a more organized
set of people, with complementary skills, strategically put together to achieve a common objective.
We were shown a video on Aschs conformity experiment and came to infer that people become
influenced by others answer. We had a class exercise on team work called Lost at sea. It was
observed that by working in a group we achieved a better score in ranking the materials we would
save for us, if our boat broke down at the middle of an ocean. Hence both the presentations and the
class exercises served our proper understanding of the subject.
Session 8&9 (11th&12th November, 2014)
This session was on motivation. We learnt the types of motivation (intrinsic and extrinsic) and the
different theories behind them (Maslows Hierarchy of Needs Theory, ERG Theory, McClellands
Theory of Needs, Motivation-Hygiene Theory/Two Factor Theory, Expectancy Theory, Goal Setting
Theory, Equity Theory). We learnt that same motivational techniques dont apply to all. Different
people get motivated by different things. We were shown a video of the movie Chak De were the
lead character (Coach of Indian womens hockey team) motivates the players to perform their best.
This was an example of extrinsic motivation. This session helped us to understand and apply
different scientific motivational techniques in our daily life.

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