CONFLICTS & NEGOTIATION

Submitted To:

Maam Anam Tasawar

Submitted By:

Anam Aftab 11022720-098

Faizan Zafar 11022720-115
Bilal Asghar 11022720-078
MBA 7th (Sec.D)

FACULTY OF MANAGEMENT & ADMINISTRATIVE SCIENCES, UOG.

QUESTIONNAIRE
I am a Research Scholar and currently doing my research entitled CONFLICTS AND NEGOTIATION. For this research I
require input from you. This input is highly valuable for me and I assure you that the provided information will be utilized
for educational purposes only, preserving the secrecy of your personal information. Green products are those products
which are eco-friendly/environment friendly.

SECTION A

Age: ________

Area:

Gender:

Rural

Urban

Suburbs

Male

Female

Occupation: _______________

SECTION B
Instructions: Please tick mark () the most appropriate box against each question.
Likert Scale: Strongly Agree (SA), Agree (A), Neutral (N), Disagree (D), Strongly Disagree (SD)

Questions.
#

Scale
Source of conflict:

1
2
3
4

Organizational culture can create conflicts.

Gender discrimination can be conflict source.
Behavior of superior can cause conflicts.
Emotion and feeling can create conflict perception.
Extra working hours and salary can be one of conflict cause with sub-ordinates and
super-ordinates.

SA
SA
SA
SA

A
A
A
A

N
N
N
N

D
D
D
D

SD
SD
SD
SD

SA

SD

I take time to figure out what I am really feeling.

I try to be prepared so I can best resolve the situation.
I realize that my perception are valid and important.
I delve itno my perception and get through out understanding of them.
I think about my perception and learn from this.
Conflict emotion:
I feel my emotions can create conflicts.

SA

SA
SA
SA
SA

A
A
A
A

N
N
N
N

D
D
D
D

SD
SD
SD
SD
SD

SA

SD

I let my feelings come out freely.

I take time to express my feelings.
I feel free to explain my emotion to whom I have conflict with.
I acknowledge my emotions.

SA
SA
SA

A
A
A

N
N
N

D
D
D

SD
SD
SD

SA

SD

Conflict perception:
1
2
3
4
5
1
2
3
4
5

Manifesting conflict:
1
2
3
4

I think about how to resolve conflict.

I do what I think is best.
I focus on problem that how to solve it.
I get control of the situation.

SA
SA
SA
SA

A
A
A
A

N
N
N
N

D
D
D
D

SD
SD
SD
SD

I take correct actions immediately.

SA

SD

Conflict outcome:
1

I need to attain excellent results and cannot be limited by others.

SA

SD

SA

SD

3
4
5

If people do not respect my opinion I keep it to myself.

When someone thinks they have good idea I cooperate with them.
During conflict I try to find compromise.
I analysis problem before acting.

SA
SA
SA

A
A
A

N
N
N

D
D
D

SD
SD
SD

I look mutually satisfaction solution.

SA

SD

THANK YOU! FOR YOUR CONSIDERATION