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RV-USB2
RV-USB4/8/16
RV-PCI8
RV-PCI16
Catalogue
Preface ...................................................................................................... 4
I
The requirements for the computer system and installation
for the hardware..........................................4
1 Instructions ...................................................................................... 4
2 The requirements for computer system ........................................ 4
3 Telephone connect method..................................3
1) Two lines of simulation telephone line: ............................................. 4
2) Simulation digital signal line: ........................................................... 5
3) Digital signal line: ............................................................................ 5
Installation instructions for Software............................................... 6
1 Caution ............................................................................................. 6
2 Installation instructions for PCI8 and PCI16............................... 6
3 Installation instructions for USB4. USB8. USB16 ...................... 6
4 Installation instructions for USB2 and USB1...............7
5 Name of the software..................................................................... 8
III Software OEM and network setting................................................... 8
II
8) Recording deletion.......................................................................... 16
9) Modification of conversation types ............................................ 16
10) Conversation lists ......................................................................... 16
1-3-1
2) Simulation digital signal line:
The line uses simulation digital telephone to dial, we call it
Simulation digital signal line .There are 4 lines connect the
simulation telephone .From the RJ11 that we know 1 and 4 is
power line,2 and 3 is signal line. Parallel connection 2 and 3 can be
recorded. (See fig1-3-2)
1-3-2
3) Digital signal line:
The line uses digital telephone and network telephone to dial, we call
it digit signal line. it only can be paralleled in the hand to record . use
"Audio " can work. (See fig1-3-3)
1-3-3
Installation
RV-USB16
instructions
for
RV-USB4.RV-USB8
and
1) Recorder software in the CD, Copy all the software from the CD to
the hard disk.
2) Connect telephone recorder box to your computer by USB line,
system will find the new hardware and mention you ,At that time pop
up Dialog choose "no, not this time" from "welcome to the
hardware update wizard", then click "next" and choose "install from a
list or specific location advanced" and also .Click "next" find "include
this location in the search". In the follows Dialog click "next" "finish",
at the same time ,driver is installed completely.
3) Open "My computer" from the table, click "attribute "with right key of
the mouse, point to "hardware", point to "device manager". Check
whether installed "Comtech USB Device" driver or not under the
"Universal Serial Bus controllers " from the "device manager"
interface .If have, hardware installed successfully . Otherwise, fail .
4) Open software"USB4816/Server4816",run "TMN.exe". installation is
completed if interface is viewed.
5) Read the document"USB4816/Server4816/CARD_CFG.TXT ", if the
voltage have affected result in it can't work
6) If errors happen to the coming telephone number, change '0' to '1' in
the "Server4816/CARD_CFG.TXT/DTMF_RCV_MODE =0"
7) If you want the system to run the recorder program
automatically every time, please according to the follows:
open the "server08", click the "TMN.exe" with the right key of the
mouse, point to "send
end To", point to "Desktop(create
shortcut)" .Copy the "shortcut to TMN.exe "from the table to "start
/All programs/startup"
4 Installation instructions for RV-USB1 and RV-USB2
Support : WIN2000 \ WIN XP\WIN2003\ WIN VISTA
7
3-3-1
2) How to set the Router
Input the gateway (e.g. gateway is 192.168123.254) in the address
column after the IE browsing is opened and set Router. User Name and
password that are explained in the explanations of Router are supposed
to be input in the pop up dialog box. Routers have different brands
and types, so each router has User Name and password belong to itself.
Find the route and IP transmission setting terms Some routers are
named Virtual server, Port mapping or IP transmission, and how
to set the router must depend on the instructions
See fig 3-3-2:
3-3-2
After 9090 9091 9092 9093 port of the Router and IP address are
set ,click save before you exit. In addition, some routers must be
restarted. (See fig 3-3-3)
3-3-3
3) Visit the recording server
(1) If the system have settled IP address of the wide area network , can
visit the recording server through settled IP address.
(2) If the IP address is dynamic, the Peanut Shell software is
recommended. Users can visit the website http://www.oray.net to
know details.
4-1-1
Note
1) Only the user who have the Exit right can exit and close the
system after started.
2) If the system defaults disk C is recording disk. without choose
recording disk, the current disk in the state information area of the
interface becomes red and very brightly
10
4-1-2
2 User login
Click the login after system start-up. Pop up the dialog box as follows:
4-2-1
Choose the Username and input the password after that ,Click OK.
If the password is error, must input the password once again. After
username and password are completely correct show that the system will
be registered normally,(See fig 4-2-2)
Note: (The system defaults that Username is Manager and the
password is blank.)
4-2-2
11
4-3-1
1) Dates and local phone numbers
Date: Date of recording who need to be inquired .Each time you can
get the information which a day or many days through the date, month
and year . System defaults the recording of that day The local phone
numbers: when the date is chosen, local phones will find all the local
phone numbers containing the line in and line out calls . System
defaults for all, that is, Any local phone numbers can be inquired if
you choose one phone number or more
2) Conversation nature:
there are three conversation directions as follows : All, line out
and line in
(1) Choose direction: It means inquire conversation details when
choose ALL then only search line in or line out calls if
choose line in or line out
(2) Type: there are three types can inquire: All, Conserve and
Common. It means can inquire any types of recording when
choose All.
(3) Only inquire the recording whom was reserved when choose
Conserve.
Conserve phone means users whom dont want the system to delete
this call automatically when it was circulating and keep it in
conserve. Now tell you the way how to set it. Select recording what
want to work and then click important from recording inquire.
There is a mark such as v in the important., Not to be set
conserve is that common phone which can inquire all of
recordings besides the conserve
12
4-3-2
(1) Supported WAV format after back-upped .it can play to use tools
of the window XP, the step as follows : Start---ProgramPhone
umberEntertainment Recording player. Copy it to other
computer also can play.
(2) After back-upped about he rule of documents name local
numberconversation dateconversation beginning
timetalking directionsconversation times-line in or line
out numbers Format is MP3 or WAV be shown in figure
4-3-3 .( 0 means line in and ; 1 means line out)
4-3-3
8) Recording deletion
Choose the recording who need to be deleted in the dialog box
recording replay. Single click delete in the current panel and will
pop up dialog box is shown in figure 4-3-4 then click OK to delete
it.
4-3-4
14
4-3-5
10) Conversation lists
Click Lead, can be listed in the recording replay, the file of type is
xls. its convenient to search the Conversation list is shown in the
figure 4-3-6:
15
4-3-7
Click pre-browse area can make the picture larger or smaller. If have
many pages need to be printed ,click the button
on the
pre-browse area can set printing . when the printing isnt need ,click
the button
to give up . Otherwise, click Print out if only one
page need and printed it directly .The system will be shown in figure
3-3-8 when have many pages need to be printed.
4-3-8
Note: If printing is outside the page range ,only adjust the width of
each column in replay interface with mouse until the range is
suitable.
12) Conversation remark
Choose one of the conversation record, click instruction and will be
shown in figure 4-3-9, and then input 20 PCS Chinese or 40PCS
English in the dialog box
4-3-9
13) There is Auto play dialog box at the right of Recording search. If
have mark, recorder play automatically from the top to down Without
16
After that ,the mouse will change the shape to on the screen. Click
any channels can monitor current conversation
During monitoring, click other channel can replace it.
There are two ways to stop monitoring. One is click Monitor once
again. when the button pop up and monitoring will be stopped.
Another is that click it with the right key of the mouse when it on the
information area. The button Monitor will pop up automatically after
monitoring was stopped.
Notes: Only the phone is calling can be monitored. Otherwise will make
noise during the monitor and it have no effect to the calling.
5 Client management
Only the current user who had login and owned the right of Client
management can manage the client. Click client in the interface will
be shown in figure 4-5-1
4-5-1
1) Type :
Click add categories add subcategories add clients add contact
person and add telephones number .A concerned category will be
automatic generation in the left of the area and then input the name.
There are five parts made up client information as follows:
Use incoming call pop up setting software can pop up client
information whom was input.
(1) Category: To classify clients area nature and so on. For
example, according to the identity.
(2) Subcategory: To classify once again according to the category .It is
favorable to distinguish client. For example, according to the area .
(3) Clients name: For example: company name of the client.
17
4-6-1
Users can choose recorder storage disk which is logic or network
mapping disk according to themselves
All of the storage devices can be set which the operating system known.
18
4-6-2
3) Addition user:
Click add in the dialog box, and then be shown in figure 4-6-3
4-6-3
Input the user name and choose the corresponding rights will be
appointed password for new user, then click OK. The system
defaults that pass word is blank. It is better set password for the new
user.
19
4-6-4
Only the right of modification and new password were modified.
Notes (1) In order to protect the rights of the current user whom uses
the account. Must input the original password correctly when
need replace. Otherwise cant modify.
(2) Manager owns all of the rights ,so his account cant be
modified.
(3) Delete user: Choose the user who need be deleted. Click
Delete in the dialog box and the system will remind user
whether delete or not. It means the user cant login any more
after be deleted.
5) Number Filter
The number filter is shown in figure 4-6-5;
4-6-5
It means filter all of line in and line out number. Then the number who
is setting that are fixed and cant be recorded. Take 163 as an
example. Suppose 163 is fixed as the filtrating number.dial
163and1632567will not be recorded. But dial 25163,
851632will be work.. Other filtration numbers the same as above.
20
4-6-6
(1) set by user who is in the user setting. The user name will change
in the incoming pop up setting which was modified in the user
setting. Local phone of the incoming pop up and the other part
number be limited by here when client port login.
(2) Local phone call display; it use for the users who was appointed and
can choose one or more information pop up. A piece of telephone
line can set many users pop up. If manager and tj want to know the
information which about 1 3 83976762 5 in time. Only choose
them. Client will pop up hint automatically when have incoming
call from the four telephone after manager and tj login other
computer .
(3) Incoming call display for prefix number Only pop up the first
number. from the picture we know, only pop up 138 139.
7) Data Backup
Click backup will be shown in figure 4-6-7
4-6-7
21
4-6-8
(1) Mute N seconds is off . when use audio control record ,if the
setting was checked N seconds it means mute and call is off.
System defaults 10 seconds, but the range from 1 to 30 seconds.
(2) Min effective call is N seconds: It means the conversation is
effectively which need how many seconds after hook on. That is in
order to reduce the recording data whom is useless and the range
isnt limited . The system defaults 15 seconds, Note: the incoming
call isnt limited by this parameter
(3) Max dial interval is N seconds. When dial a phone number, the time
doesnt exceed this setting between twice press it. If exceed, the
number is useless which you second time dialed. The system
defaults 25 seconds .now take 123456 as an example .when you
press 456 after 25 seconds if press 123 first. Only 123as
recording number. 456 is useless.
(4) Long-distance IP number; the system will intercept the IP number
automatically and without record it after set IP number. If you
want to dial 17909075512345678,the
17909 is IP number,
the system will keep
075512345678 as record automatically
Note: It can use together with the dialed number prefix, the system can
recognize the dialed number 917951075512345678 is
075512345678. The system supports 4 IP numbers at most.
22
4-6-10
(13) Check in text information when start ,it is use to adjust digital
telephone.
7 Recording channel setting
Click channel enter system setting/ recording channel setting, can set
channel attribute for each path ,will be shown in figure 4-7-1:
23
4-7-1
Channel number will show automatically according to the recording
device which is installed in the PC. If installed USB8,there will be show
8 lines under the channel number.. if have 2 pieces PCI 16 were installed,
it will be show 32 lines under there.. Choose anyone channel number, it
will show information about it in the right of area.
1) Native number is a telephone number who connect the channel. It need
to be set, otherwise channel cant record.
2) There are three record modes as follows: voltage control ,audio
control and key control.
voltage control can show the number which dial in and dial
out.audio control and key control havent this function.
use "key control" recorder .base on the last key which is press the
telephone .** means need this recorder.## means give up
3) The telephone number of dial in and dial out display prefix Dial in
prefix is that delete one or more before all of the phone number
which have phone dialed in. For example: It will appear 9 before the
incoming call number when dial in ,if 9 is set the dial in prefix,
the recorded number will delete it automatically.
4) Need record is use for choose recording option and there are four as
follows: All In Out No
5) recorder time: if choose record must set the recording time, the
system defaults whole day, and will provide three time quantum. The
first must to be chosen .
6) Mute value
It is the sound value of environment. when use audio control
recording need confirm the numerical value from 1 to 999, when
recording the large numerical value, the large sound .Contrary ,the
small numerical value, the small sound.
You can adjust Audio control numerical value of the startup
recording according to the environment. Choose voltage control
24
4-8-1
1) Statistical analysis
It can be used to count the historical conversation records. You can
inquire the statistical through the follows: local phone date
Talking direction type client information and conversation
times
The way to set the combination conditions is the same as the way in the
Recording replay. The details operation, please refer to the former
Recorder replay.
When the inquire conditions are fixed, click search and then the
system will list the statistical report, which includes Local phone
Talking direction Accumulated times Accumulated session and
Average session
If it is necessary to print the counted result, click the Print out or
lead and then enter the printing pre-browse area. The specific way is
the same as the way in the detailed list printing of recording replay. the
details operation, please refer to the former recording replay.
2) Missed calls
Missed calls: It is used to inquire and print out the details lists of the
missed calls. the interface is shown in figure 4-8-2
25
4-8-3
5-1-1
Running TMNC.exe will be shown in figure 5-1-2
5-1-2
26
5-1-3
Open the client port in local computer input 127.0.0.1 in the Server
IP/Domain If open it in the local area network only input local computer
IP in the Server IP/Domain
27
6-2-1
3) Click Desktop(create shortcut) , the follows picture will appear on
the table 6-3-1. The name of the icons can be changed., The way is that
click the icon with the right key of the mouse and then choose
Rename among this menu .
6-3-1
4) Double click the shortcuts TMNCP .exe in the table ,the running
program will pop up the dialog box is shown in figure 6-4-1
6-4-1
The operating instructions of Server IP/Domain and
system login the same as the client
5) After the user have login successfully, it will pop up interface when
there is a call coming whom is suitable for filter . There is a instruction
in server about how to set the number in pop up as follows:
systemincoming call pop up setting.
6) Cancellation: Click cancel will be switched off the server when it is
unnecessary to receive the pop up of incoming calls. After do it, the
new link can be established
28
C.
One of the hand hold black metal, another hand hold red
insulation part. Use red pen pin touch behind of the computer
external shell which without oil paint and have good power
on place, for example: touch screw of external shell. If the
voltage below 3V means connect ground very well ,above 3V
means connect ground have
29
C. Use red watch pen insert another plugs step by step , if one of the plug
was showed 220V means connect ground very well .If without showed
220V on the both of plugs means have big problem
30