T H E S O U R C E F O R N O N D E S T R U C T I V E T E S T I N G I N F O R M AT I O N A U G U S T 2 0 0 2

NEW COMPLETE SOLUTION SALES STRUCTURE

ompanies who perform Magnetic

Particle and Liquid Penetrant
Inspection have come to depend on
MAGNAFLUX not only for high quality
products, but also as a resource for technical information and application
support. However, over time
the
specific
type of support
demanded by
our customers
has changed. To
continue
to
Kim Hayes
meet customer
Los Angeles, CA
expectations,
MAGNAFLUX has
implemented
some significant
modifications to
our sales support
network.
Effective July 1,
Phil Hansen
2002, MAGNAFLUX
Houston, TX
has established a
field
based
group of sales
experts designed
to provide our
customers with
the most qualified support in the NDT
industry. Key to this strategy is the addition
of Mr. Tim Harz as National Sales Manager.
Tim has over 20 years of NDT experience
and holds Level III certification in Liquid
Penetrant and Magnetic Particle Inspection.
Tim is responsible for a new staff of Regional
Sales Managers who will work closely
with him, our distributors, and the
MAGNAFLUX technical and sales support staff
to identify customer needs, solve customer

problems and assist in customer process and

cost improvement measures.
This new structure is designed to provide customers with options that will meet all of their
purchasing requirements. Customers can still

Jim Kemp
Detroit, MI

Ken Boden
Atlanta, GA

gain the benefits of just in time delivery

and lower shipping costs by purchasing from
a local MAGNAFLUX distributor. For customers
who may require closer assistance in support
to their MPI or LPI testing requirements,
MAGNAFLUX Regional Sales Managers will be
available to provide this assistance. Our
Regional Managers have been provided with
intensive NDT training designed to gain
Certification in Magnetic Particle and Liquid
Penetrant inspection. They will be available

WWW.MAGNAFLUX.COM

as a resource to all of our customers.

The new MAGNAFLUX sales structure is
outlined on page 2. This information is
also available via our website at www.
magnaflux.com.

Tim Harz
New Boston, NH

Our sales personnel

will be supported by
our product and
technical
support
personnel who are
available to work with
customers on specific
issues regarding penetrant and magnetic
particle inspection, as
well as new technologies that are being
developed.

MAGNAFLUX is committed to meeting the

needs of all of our customers and our new
sales structure is
designed to do just
that. We look forward
to providing all of our
customers with the
highest level of service and support available
in the NDT industry. Thats what youve
come to expect from us and we will continue to strive to exceed those expectations.

Wed like to get your feedback on the

changes we are implementing. Please feel
free to contact us at www.magnaflux.com
with your comments. Each individual
who provides input prior to August 31 will
receive a MAGNAFLUX gift as a thank you.

Meet

MAGNAFLUXs

New Sales Team

Regional Sales Managers

Ken Boden
Regional Sales Manager,
Atlanta, GA

Kim Hayes
Regional Sales Manager,
Los Angeles, CA

Cell Phone: 847-274-2786

Phone: 847-657-6167 Fax: 800-421-1569
Southeast Territory: Alabama, Florida,

Cell Phone: 714-822-6037

Phone: 847-657-4970 Fax: 714-854-0550
West Coast Territory: Arizona, California,

National Sales Manager

Georgia, Mississippi, North Carolina, South

Carolina, Tennessee, and Virginia

New Mexico, Nevada, Utah

Tim Harz
National Sales Manager,
New Boston, NH

Phil Hansen
Regional Sales Manager,
Houston, TX

Jim Kemp
Regional Sales Manager,
Detroit, MI

Cell Phone: 847-274-2211

Phone: 847-657-4274 Fax: 603-487-3201
Northeast Territory: Maine, New
Hampshire, Massachusetts, Vermont, Rhode
Island, and Connecticut

Cell Phone: 847-274-2878

Phone: 847-657-4231 Fax: 800-421-1569
Southwest Territory: Arkansas, Kansas,

Cell Phone: 248-249-2448

Phone: 847-657-4971 Fax: 248-541-0833
Ohio Valley Territory: Michigan, Ohio,

Louisiana, Missouri, Oklahoma, and Texas

Pennsylvania, New York, West Virginia,

Kentucky, New Jersey, Delaware, Maryland

Tim Harz

Q&A

Please note cell phone numbers are the primary contact for each salesperson.

Daraclean Aqueous Cleaners

Why do cleaners foam?

Why do parts rust after

they are cleaned?

Why do parts have a

residue on them?

Foam can be caused by a number of things,

and usually occurs in spray washers. Verify
that the cleaner you are using was designed
for spray cleaning and not ultrasonic or
some other immersion type of cleaning
where the agitation is low. Most waterbased cleaners are designed to be used
when heated to a temperature of at least
130F, if they are sprayed at lower temperatures, they may foam. Even if the temperature gauge reads 130F, when the cleaner
is sprayed, it will drop as much as 20F
which will drop it below the foam point of
130F. If the cleaner is sprayed on a piece
of cold metal, it might drop even further.
Make sure your cleaner is at the correct
temperature before you turn on the pump.
This will keep your cleaner in the tank,
and not on the floor.

Most water-based cleaners contain rust

inhibitors, but are usually water-soluble.
This means that if you rinse the parts with
water after they are cleaned, the rust
inhibitor will be removed, which leaves the
exposed part open to rust. If you get a rusty
part after it has been washed, the good
news is it must be clean, but a rusty part
isnt normally what you want. Adding a
very small amount of cleaner to the rinse
tank can prevent this rusting. Some cleaners will naturally be carried from the wash
tank to the rinse tank on the parts. This
may be enough to control minor rusting,
but if not, more cleaner or a rust inhibitor
may be added to the rinse tank. Drying
parts as soon as possible is a good way to
reduce rusting potential, but if you are
using heat, make sure the parts are completely dry, as the heated surface is more
likely to rust if any moisture is left behind.

This goes along with the rusty parts

question. Wash water and cleaner will
naturally be transferred from the wash
tank to the rinse tank. As I mentioned, a
little bit of this will help prevent rusting,
but too much cleaner in the rinse tank
may leave a residue. In most cases, 2% or
under will not leave a problem residue. A
washer that does not have a rinse must
be monitored for signs of residue as the
bath ages. The older and more concentrated the cleaner bath, the greater the
tendency to leave a residue. If this condition occurs try adding water. If dilution does not work, the bath should be
dumped and recharged.

International Sales Meeting Held In Spring

The MAGNAFLUX International Sales Meeting
was held April 22nd & 23rd at our Glenview
Sales and Marketing Office. MAGNAFLUX Sales
Representatives and Distributors, from Asia, Latin
America, Australia and England (17 different
countries in all), traveled a great distance to attend.
By bringing our international sales force together, we
were able to provide hands-on product training, and
exchange knowledge of both domestic and international markets. This will help us to meet our goal to
increase sales of MAGNAFLUX products overseas.
L-R SEATED/KNEELING:Shigehiko Nishi, Mario Vignola,
Rafael Copello, Akira Tamura, Maria Esther Gonzalez,
Juan Malav, Luis Lopez, Dong Liu. STANDING:Paul
Jiang, Shawn Kilty, Snow Hung, Alex Yu, K.S. Kim, Gerry
Lim, Celso Contrucci, Dave Mullett, Ian Pearce, Luis Perez
Sr., Luis Perez Jr., Zenon Balinski, Jim Rieger, Sunny Chow,
Daniel Hsu, Phil Ward, Thawat Promchana

NEW CRACK
DETECTION KITS

SPOTCHECK
MAGNAFLUX
INTRODUCES

Detect imperfectionson the spotwith the new SK-412 and

SK-416 SPOTCHECK Kits from MAGNAFLUX. At three and
one half pounds, its light and easy to carry.

SK-412 SPOTCHECK KIT

SK-416 SPOTCHECK KIT
NEW!! Crack Detection Kit

Whether inspecting welds, castings, forgings, pipes or other

metalwork, it makes surface cracks and imperfections show
vivid red on white. Our most reliable and widely used penetrant inspection method that reveals cracks and other surface
discontinuities in virtually any non-porous material NOW is
sold in TWO new kits.

The BEST Just Got BETTER!!

Convenient

Rugged Plastic Case

Economical

Now available in 12 oz.

and16 oz. aerosol cans

SK-412 DOMESTIC
Spotcheck Kit in 12 ounce cans (Part No. 01-5960-48)

SK-416 INTERNATIONAL
Spotcheck Kit in 16 ounce cans (Part No. 01-5970-48)

Each kit contains 1 can of SKL-SP1 Penetrant, 2 cans of SKC-S Cleaner, 1 can
of SKD-S2 Developer, Sturdy Plastic Carrying Case, Marking Pen, Packets of SCRUBS
Hand Cleaner, Wiping Cloth and Kit Instructions.

NEW PRODUCT!
FLUORESCENT
PENETRANT PENS

FOR INSPECTION OF SMALL AREAS

USED FOR REWORKED INSPECTION
AIRFOIL WORK APPLICATIONS
SAVE TIME AND EXPENSE

Call Customer Service for more

information at 847-657-5300
www.magnaflux.com

ZYGLO
MAGNAFLUX
INTRODUCES
NEW!!
FLUORESCENT
PENETRANT PEN
Nothing is this cost effective!

Great for inspection of small areas

Used for reworked inspection

Airfoil work applications

Save time and expense

CALL TO RECEIVE YOUR FREE

ZYGLO PENETRANT PEN TODAY!

ZL-37 Level 4 Post-Emulsifiable Penetrant

CUSTOMER ASSISTANCE DIRECTORY

Dear Valued Customer:

reciAt MAGNAFLUX, we app ve
abo
ate our CUSTOMERS
t to
everything else. We wan for
e
sibl
pos
as
easy
make it as
This
you to do business with us. the
call
directory allows you to
t dial
right person directly. Jus one
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ent
and
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XX
XX
847-657-[
conof the extensions below. Or ne
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tact us at our general
ure of
number if you are uns
.
call
whom to

General Number:
847.657.5300
Fax Number:
800.421.1569
MSDS FAX BACK:
847.657.5037
Web Page:
www.magnaflux.com
Literature Requests:
Arvell West, 4646

Customer Service

Equipment Department

Susan Rogers. . . . . . . . . . . . . . . . . . . . . . . 5347

Jim Rieger . . . . . . . . . . . . . . . . . . . . . . . . 4722

Inside Sales Manager

rogers@magnaflux.com

Nancy Buzinskas . . . . . . . . . . . . . . . . . . . . 5349

Intl Customer Service Rep.
nancy@magnaflux.com

Randi Hurley . . . . . . . . . . . . . . . . . . . . . . . 5348

Customer Service Rep.
hurley@magnaflux.com

Al Joseph . . . . . . . . . . . . . . . . . . . . . . . . . . 5358
Customer Service Rep.
joseph@magnaflux.com

Mary Skobel . . . . . . . . . . . . . . . . . . . . . . . 5371

Customer Service Rep.
mskobel@magnaflux.com

Equipment Business Unit Manager

rieger@magnaflux.com

Iris Colon . . . . . . . . . . . . . . . . . . . . . . . . . . 5302

Technical Service Specialist
colon@magnaflux.com

Paul Dunnwald . . . . . . . . . . . . . . . 563.927.9302

Service Manager
paul@itwmanchester.com

Gary Oria . . . . . . . . . . . . . . . . . . . . . . . . . 5345

Zyglo Equipment Product Manager
garyoria@aol.com
Application Engineer
marcin@magnaflux.com

Sales

Steve Groeninger . . . . . . . . . . . . . . . . . . . . 5335

Tim Harz . . . . . . . . . . . . . . . . . . . . . . . . . . 4274

Materials Department
Vilma Holmgren . . . . . . . . . . . . . . . . . . . . . 5346
Material Business Unit Manager
holmgren@magnaflux.com

Phyllis Doyle . . . . . . . . . . . . . . . . . . . . . . . 5314

Distributor Manager
doyle@magnaflux.com

Noemi Gonzalez . . . . . . . . . . . . . . . . . . . . . 5331

Intl Sales Rep.
noemigonz@magnaflux.com

Kathie Green . . . . . . . . . . . . . . . . . . . . . . . 5330

Marketing Coordinator
green@magnaflux.com

Cheri Stockhausen . . . . . . . . . . . . . . . . . . . 5378

Technical Service Specialist
cheri@magnaflux.com

Kevin Walker . . . . . . . . . . . . . . . . . . . . . . . 5376

Materials Product Manager
walker@magnaflux.com

urtis Hayes, a long-time MAGNAFLUX

Service and Repair representative passed
away this past May. Curtis started working for
MAGNAFLUX in 1976. During his 26 year association with MAGNAFLUX, Curtis showed an
unsurpassed loyalty. His loyalty was not only
to MAGNAFLUX, but also to the countless customers he served. Each machine Curtis calibrated, repaired, or maintained was special to
him. Each customer was unique and uniquely served. Curtis is remembered by many
friends and colleagues, as the good old boy
that had the presence to put everyone at ease.
Each customer knew that their equipment
would be back in working order when Curtis
was finished. His customers are scattered
through Colorado, Oklahoma, Texas,
Arkansas, Louisiana, and Mississippi. Because
of his dedication to serving the customer,
Curtis helped to make our world a safer place.
Thanks Curtis (1942 2002)
QC Services will continue to serve their customers with Curtis Hayes Jr. at the helm.
MAGNAFLUX is confident customer care will
continue and flourish under his direction.

Marcin Sekscinski . . . . . . . . . . . . . . . . . . . 5362

General Manager
grenny@magnaflux.com

In Memory of
Curtis Hayes

National Sales Manager, Northeast Territory

tjharz@magnaflux.com

Ken Boden . . . . . . . . . . . . . . . . . . . . . . . . . 6167

Regional Sales Manager, Southeast Territory
boden@magnaflux.com

Phil Hansen . . . . . . . . . . . . . . . . . . . . . . . . 4231

Regional Sales Manager, Southwest Territory
hansen@magnaflux.com

Kimberly Hayes . . . . . . . . . . . . . . . . . . . . . 4970

Regional Sales Manager, West Coast
hayes@magnaflux.com

Jim Kemp . . . . . . . . . . . . . . . . . . . . . . . . . 4971

Regional Sales Manager, Ohio Valley
kemp@magnaflux.com

COLOR ME
MAGNAFLUX

AGNAFLUX will add a new colorful look

to our packaging and labels this year.
The new look will showcase the branding for
our various trade marked products; ZYGLO,
MAGNAGLO, DARACLEAN AND
SPOTCHECK. Look for our new look in
our ad in Materials Evaluation and
CleanTech magazines.

Accounting
Lynn Broaddus . . . . . . . . . . . . . . . . . . . . . . 4082
Controller

Cheryl Tantillo . . . . . . . . . . . . . . . . . . . . . . 4150

Accounts Receivables

3624 WEST LAKE AVENUE GLENVIEW, ILLINOIS 60025 TEL 847.657.5300 FAX 847.657.5388