ICA11 - Student Workbook Connect Internal Hardware

Vocational Education and Training
Training Toolbox Series

Student Workbook
ICA11v1.0 Information, Digital Media & Technology
Cert. 1, 2 & 3
ICA10111, ICA20111, ICA30111
Connecting Internal Hardware Components

Sections 13
STUDENT DETAILS
Student Name
Student Mailing Address

Copyright2012
EdSonic Publications Pty Ltd
PO Box 975
COWES VICTORIA 3922
All rights reserved. No part of this

document may be reproduced, stored in
a retrieval system, or transmitted in any
form by any means, electronic,
mechanical, photocopying, recording or
otherwise, without the written
permission of EdSonic or an authorised
representative.
Student Email
Student Contact Telephone Number
Teacher/ Trainer Name
Authored by Robin Lick

School/Training Organisation Name
PUBLISHED IN AUSTRALIA
WORKBOOK
SUBMISSION
DATES
INTRODUCTION
Introduction
This workbook contains activities made up of questions, tasks and research projects. All the activities are
aligned to the various Student Manuals that make up the Connecting Internal Hardware Components series.
A Research activity will request the student to gather information from various sources to support what you have
learnt through the manuals.
A Task is an activity that would require you to create, develop or report on certain subjects, processes or
procedures related to the subject matter being taught in each of the manuals.
A Question activity will ask you to answer a series of questions to test your knowledge of what was presented in
the manuals.
The types of activities are identified by way of the following icons.
Introduction
Continued
The Student Workbook is divided into sections, each aligned to the specific manual within the Connecting
Internal Hardware Components series.
REQUIREMENTS
For this course you will need access to a computer and access to the internet.
You will also need folders and files to store your written reports, information gathered during your research and
any notes you may create. There are several times you are requested to present your folders and materials to
your teacher/trainer for review and comment.
Workbook Contents
WORKBOOK CONTENTS
Specifying and Obtaining New Hardware Components
Section 1

Installing New Hardware Components
Section 2

Post Implementation
Section 3
Page 6
Page 11
Page 18
Section One
Student Workbook
Copyright 2012
Connecting Internal Hardware

Components
Section 1
Specifying and Obtaining New

Hardware Components
Student Workbook
ACTIVITY ONE
You work within IT department.
Research
You are required to obtain a 1 TB external hard drive.
The organisation has standardised on Western Digital as the supplier of such products. Research available drives from Western Digital
and one other manufacturer, and make a formal buying recommendation based on the comparative specifications of at least two drives.
Present your recommendation to your teacher/trainer for review and comment.
Copyright 2012
Student Workbook
To do:
ACTIVITY TWO
Name ten standard components of a PC.
Task
Copyright 2012
Student Workbook
To do:
ACTIVITY THREE
List six questions you would ask a client upon receiving a request for more storage.
Task
Copyright 2012
Student Workbook
?
Question
Copyright 2012
ACTIVITY FOUR
A client requests a TV card. The correct procedure to satisfy this request is to research the products of all the major manufacturers and
pick the one with the best specifications and then obtain it according to the correct processes and procedures in your organisation. True
or False? Justify your response.
10
Section Two
Student Workbook
Copyright 2012
11

Components
Section 2
Installing New Hardware

Components
Student Workbook
To do:
Task
ACTIVITY ONE
Produce both a Device Manager report and a System Information Utility report for your own computer or any other computer and produce
the printouts.
Present your printouts to your teacher/trainer for review and comment.
Copyright 2012
12
Student Workbook
To do:
Task
Copyright 2012
13
ACTIVITY TWO
Have you ever replaced a hardware component? If you have, relate your procedure and compare it with the approaches outlined above. If
you havent, then talk to someone who has, and similarly compare their approach. Present your conclusions to your teacher/trainer for
review and comment.
Student Workbook
?
Question
Copyright 2012
ACTIVITY THREE
We discussed an example of installing a new hard disk drive. Let us assume that you installed the drive but it did not work after
installation. What are the most likely causes?
14
Student Workbook
?
Question
Copyright 2012
ACTIVITY FOUR
What is a System Restore Point? Why would you use it?
15
Student Workbook
To do:
ACTIVITY FIVE
Name ten troubleshooting approaches when a newly installed component fails to work correctly
Task
Copyright 2012
16
Student Workbook
ACTIVITY SIX
What does ESD stand for and why is it important during installation?
Question
Copyright 2012
17
Section Three
Student Workbook
Copyright 2012
18

Components
Section 3
Post Implementation
Student Workbook
ACTIVITY ONE
You have just installed a new laser printer for a client. What sort of specific training would you give to the client?
Question
Copyright 2012
19
Student Workbook
To do:
Task
Copyright 2012
ACTIVITY TWO
Use a search engine on the Internet and find a vendor of Asset Register software and determine the layout of its main Report. Write two
line entries in that report for the removal of one hardware component (of your choice) and its replacement with another. Present your
mocked up report to your teacher/trainer for review and comment.
20
Student Workbook
To do:
ACTIVITY THREE
Perform a paper PIR on the component replacement you discussed in Activity Two, Section Two. This review may be factual or fictional.
Task
Copyright 2012
Present this review to your teacher/trainer for review and comment.
21
Student Workbook
?
Question
Copyright 2012
ACTIVITY FOUR
Clients do not need one-on-one training after the replacement of single hardware components, only after the replacement of multiple
hardware components or the installation of software. True or False? Explain your answer.
22
Student Workbook
?
Question
Copyright 2012
ACTIVITY FIVE
The only system that needs updating after component replacement is the Asset Register. True or False? Explain your answer.
23
Student Workbook
?
Question
Copyright 2012
ACTIVITY SIX
Tick which are valid questions to ask a client in a post implementation review:
A.
Is the component working to your expectations?
B.
Did the time taken for the component replacement meet your expectations?
C.
Would you be able replace the component yourself next time?
D.
All of the above.
24
Student Workbook
STUDENT NOTES
Copyright 2012
25

ICA11 - Student Workbook Connect Internal Hardware

Caricato da

Informazioni sul documento

Descrizione originale:

Copyright

Formati disponibili

Condividi questo documento

Condividi o incorpora il documento

Opzioni di condivisione

Hai trovato utile questo documento?

Questo contenuto è inappropriato?

Copyright:

Formati disponibili

ICA11 - Student Workbook Connect Internal Hardware

Caricato da

Copyright:

Formati disponibili

Vocational Education and Training

Training Toolbox Series

ICA10111, ICA20111, ICA30111

Connecting Internal Hardware Components

Student Mailing Address

All rights reserved. No part of this

Student Contact Telephone Number

Teacher/ Trainer Name

Authored by Robin Lick

Connecting Internal Hardware Components

Connecting Internal Hardware Components

Connecting Internal Hardware

Specifying and Obtaining New

You are required to obtain a 1 TB external hard drive.

Present your recommendation to your teacher/trainer for review and comment.

Connecting Internal Hardware

Installing New Hardware

Present your printouts to your teacher/trainer for review and comment.

Connecting Internal Hardware

Present this review to your teacher/trainer for review and comment.

Is the component working to your expectations?

Would you be able replace the component yourself next time?

All of the above.

Potrebbero piacerti anche