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1. RTSv8
Release of RTS: it must be totally updated, at least every 2 years or by following the specific
instructions of RTS in relation to some specific architecture changes or new optional modules
which do not allow the backward compatibility with previous versions.
Historical data recording: it is highly recommended to record the movements related to more
than 5 years of the current activity (for reasons of performance and efficiency of the system).
Database Oracle: the 11g R2 (SE/SE ONE) version is certified with installation on Windows
server; the 12c version is currently in certification stage.
2. Network
The factory network to which all work positions of the system RTS are connected (PC, server,
printers), must be structured and certified at all points for 100 Mb, 1 Gb or more (1 Gb is
necessary between the servers).
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d. IMPORTANT NOTES:
e. The System RTS if installed on virtual systems, has a specific software licence
for its use: for any further detail, our sales dept staff are at your disposal to give
you all necessary information;
f.
RTS advise you against using automatic tools for the migration of physical
machines directly on new virtual machines (solution NOT certified by RTS); in
several cases, this mode has shown the potential instability of the migrated system,
thats why RTS prefers specific activities of re-installation and configuration on new
VM of its systems;
RTS Sistemi Informativi- 47121 Forl Via Consolare, 36 Tel. +39 0543 70 82 11 Fax +39 0543 70 38 11- www.rtsystem.com
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5. ACU Runtime
It is supported the runtime version 9.2.2.
6. Client PC: every PC must have one of the following operating systems:
a. Windows 7 (last available servicepack) Professional/Ultimate (NOT Home edition): in this
case, it is necessary to have the Runtime version AcuGT 8.1.3 of the RTS system (in case of
previous versions, it is necessary to plan a precautionary intervention to consider with our
commercial staff);
b. Windows 8/8.1 Professional/Enterprise (NOT Home edition, NOT RT): in this case, it is
necessary to have the Runtime version AcuGT 9.2.2 of the RTS system (in case of previous
versions, it is necessary to plan a precautionary intervention to consider with our commercial staff);
c.
(*): In case of any problem related to the PC, this will be substituted by a supported system (7/8
Professional), in particular, the substitution will be necessary in the following cases of runtime change:
8.1.3 certified for Windows 7;
9.2.2 certified for Windows 8;
d. The minimum hardware requirements for PC are:
i. RAM: 2 Gb or higher (4 Gb minimum for 7);
ii. CPU: Core i3 or higher;
iii. Monitor with resolution 1024x768 (unless particular specifications which will be accurately
defined);
iv. For the production PCs, it is necessary to provide a possible serial port for the interface with
the system of data sensing.
e. Internet Browser:
On the work positions PC TOPP updated to the versions 2010 or the following ones, it is
necessary to install Internet Explorer 8;
DAVID: Internet Explorer 8 is supported ONLY by David FX.
RTS Sistemi Informativi- 47121 Forl Via Consolare, 36 Tel. +39 0543 70 82 11 Fax +39 0543 70 38 11- www.rtsystem.com
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7. Pc Topp System
7.1 Server requirements
XEON E5 processors or Intel I7 last generation with speed 2,5Ghz or higher
8gb Ram or higher
At least 80 gb hard disk, recommended configuration with 2 hard disks with configuration raid for
2 sections, system c:\ and data d:\. Recommended disks SATA or SAS with high speed of data
reading and writing (> 50Mb/s)
Net card Gigabit
RTS Sistemi Informativi- 47121 Forl Via Consolare, 36 Tel. +39 0543 70 82 11 Fax +39 0543 70 38 11- www.rtsystem.com
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Driver of compatible printers with operating system server (Windows 2008 R2, 2012)
Net printers with integrated print server (jet direct of Hp)
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8. Printers
Printers must be laser type with language PCL 5e/ 5c, PCL6; the shared printers have to be connected
and net configured (by net card or dedicated print server) and not shared by connection to the pc;
Recommended Hp printers:
Printers which are NOT net printers cannot be supported. It is recommended to configure
net printers in order to use the Windows server drivers.
9. OFFICE
The versions of MS Office Professional 2007, 2010, 2013 are supported.
MS Office Professional 2003 is not supported since 01/07/2013;
Office distributions which are different from the Microsoft ones listed above, ARE NOT currently supported
(ex. Open Office).
RTS Sistemi Informativi- 47121 Forl Via Consolare, 36 Tel. +39 0543 70 82 11 Fax +39 0543 70 38 11- www.rtsystem.com
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11.
a.
Easymail: This module allows to send emails by the smtp connection with possible
authentication; in particular, the unique authentication must allow the sending even on
behalf of other accounts.
b.
Easyfax: This method of fax sending is made by the provider Kpnqwest, other solutions
must be verified with RTS to check the compatibility.
c.
E-Mail send and receive solutions do not support the communication with SMTP server (EMail send server), registered with self-signed certificates.
d.
The way of sending the printing demand to the spooler, is based on the functionality of drag
& drop to the selected printer for the type of file concerned. This functionality is linked to the
Windows system and used by RTS in a clear way. Thats why, RTS is not in charge of
performance limits which are caused by printer drivers or other equipments not directly
supplied by RTS.
e.
12.
Antivirus Systems:
RTS recommends the Trend Micro System (Worry Free Business Security Version).
In particular, if you use the PC TOPP system and/or other RTS systems which operate on support
databases (ex. Oracle), you have to avoid the antivirus systems which monitor the virtual ports
(nod32) because they block the web functions and/or the SQL activities on virtual ports of the
database server.
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13.
Domain Configurations
In order to have a correct and better management of net authentications, all servers and PCs of the
RTS system must be correctly configured under Windows domain; this configuration is usually
managed by the client and possible external suppliers who are in charge of hw and net); you must pay
attention to check if all CAL licences are available.
The PC TOPP server created its domain or joins an existing domain and is configured with an
administrator user of dedicated domain for the execution of web services and all internal processes of
elaboration.
As usual, RTS is at your disposal for assistance and advice in relation to the net configuration.
However, all these related points are in charge of the client.
IMPORTANT NOTE:
With Windows 7/8 all PCs and servers (RTS server included) must be under domain and this
domain must be managed by a Windows server which is correctly installed/configured/managed
(activities NOT attributed to RTS), in order to avoid any net authentication problem.
14.
Backup
The client is in charge of the backup management and has to consider it with his/her supplier.
RTS highlights the importance of the backup, of backup checking, and the possibility of getting a
backup copy even out of the company location.
c) As concerns the RTSv8 server, RTS usually makes a compressed archive with data and
procedures, which is sufficient to make a possible backup (a situation to evaluate on the basis of
the available space on server); This backup can be copied on net sharing and then on support
(RDX/DLT/NAS) by the Client.
a)
b)
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