Motor-Partner-Company-Profil en Release1

Motor Repair Partner
Company Profile
Survey for
Siemens AG
Industry Sector
Customer Service Division
I CS LS LD GRM
Siemens, I CS LS LD GRM - Confidential
-Page 1 of 17 -
Company Profile - Release1 - 2014
Content
No
Topic
e
Page
COMPANY PROFILE AND INFORMATION
1.
Company details
2.
2.1
2.2
2.3
2.4
2.5
2.6
2.7
2.8
2.9
2.10
2.11
2.12
Business Information
Turnover and number of repairs
Repair Capability
Company Area
Stock
Repair Time
Technical Support and Hot Line
Hourly-rates
Reporting
Business hours
Customer/References
Competitors
Strategic partnerships / cooperation
3.
3.1
3.2
3.3
Employees and Knowledge

Employees
Qualification of staff
Qualification for Ex motors
6
6
6
6
4.
4.1
4.2
4.3
4.4
4.5
4.6
4.8
Quality
Quality certificate ISO 9000ff.
Certificate for Environmental Management System according DIN EN ISO 14001
Other Approvals/Certifications
Quality in production
Documentation
Test equipment
Standards and regulations
8
8
8
8
8
8
8
8
5.
5.1
5.2
5.3
5.4
Equipment
Mechanical Workshop
Competencies in winding and insulation technology
On-Site equipment and services
Test equipment
6.
Service Portfolio
12
7.
Liability
13
8.
Other special Equipment
13
3
4-5
4
4
4
4
4
5
5
5
5
5
5
5
-Page 2 of 17 -
9-11
9
10
10
11
-Page 3 of 17 -
1. Company details
Company:
Name of company
Established in the year:
Manager
Telephone No.
E-mail
Street, No.
Zip Code, City
Country
Name of responsible person

for service coordination
Telephone No.
service coordination
Mobile
Fax No
E-mail
Website
Santos Maquinaria Elctrica S.L.

1967
Evaristo Santos Elvira
+34 91 468 35 00
direccion@santosmaquinaria.es
Calle Sindicalismo 13-15-17, P.I. Los Olivos
28906-Getafe-Madrid
Spain
Antonio Castillo Prez
+34 91 468 35 00
+34 669 46 32 20
+34 91 467 06 45
comercial@santosmaquinaria.es
www.santosmaquinaria.es
The information provided in this questionnaire will be used exclusively within the
Customer Services department and other relevant departments (e.g. development,
quality, design) of Siemens. Filling in the form will help raise the profile of your
company.
Important: It is crucial that each motor repair partner identify what work is done at their facility and
what type of work is out-sourced. All work that is out-sourced shall be identified in this survey
-Page 4 of 17 -
-Page 5 of 17 -
No.
Task
Business Information
2.1
Total turnover and number of repairs per Year
Specification
Notice
Turnover total:
3.650.681
Turnover New Motors:

445.275
Turnover Repairs / Services: 2.123.525
Turnover Spare parts:
116.324
Number of repairs Siemens Products
2.2
2.3
2.4
Repair Capability
LV AC motors (<1000V)
HV AC motors (>1000V
DC motor
Generators
Geared motors
Servo motors
Slipring motors
NEMA/ANEMA motors
Explosion proofed motors
Permanent magnet synchronous motors
Gear unit repairs
Synchronous motors
Traction maschines
Other activities
Company Area :
Square meter of warehouse/stock:
Square meter of workshop:
Square meter of office:
Stock
Number of motors on stock:
Are spare parts on stock?
2.5
Number of repairs total: 34

Onsite-repairs:
19
In-house-repairs:
15
Average repair time for low voltage motor,

-~200 kW:
Repair time for a normal repair
o Mechanical repair (e.g. bearing exchange)
o
Electrical repair (e.g. rewinding)
Repair time for an express repair

o Mechanical repair (e.g. bearing exchange)
up to 10.000 kW
up to 1000 mm IEC Frame Size
up to 13.8 kV
up to 16 tons of weight
yes
yes
yes
yes
yes
yes
yes
yes
no
yes
yes
yes
yes
up to 500 kW 600 kVA
yes
what kind L.V Transformers and Reluctance

motors.
m
m
m
1200
1000
400
List of motor brands on stock
1200
yes
AEG
Siemens
5 days
6 days
3 days
Electrical repair (e.g. rewinding)
4 days
-Page 6 of 17 -
Siemens
No.
Task
Specification
Notice
Field service:
How fast can you be at customer site for
regional jobs <300 KM?
Average figures for arrival at site after call:

90 % same day
100 % next day
100 % day after next day
2.6
Do you offer Technical Support and

Hotline for customers?
yes
yes
2.7
Labor-rate and currency
Customer rate
Hourly rate for a normal repair

Hourly rate for an express repair
Hourly rate for an on-site repair or diagnosis
System Engineer
2.8
Specialist
Worker
Do you have a price list?

If yes, please attach to the questionnaire
Reporting in English or German
EN
2.9
Business hours and availability

Normal business hours
24 h Monday to Friday
24 h / 365 days
E-mail address: tecnico@santosmaquinaria.es

Tel: +34 91 468 35 00
Special rate for Siemens
EUR
EUR
47.56 EUR
68.96 EUR
EUR
EUR
EUR
yes
64.68 EUR
57.07 EUR
46.67 EUR
Please attach a sample report
from 8 to 18
no
no
other
2.10 Main Customer/references: (Company Name, Location, branch/business area)
Please give here a brief overview of at least 3 references
1) Dorza: Services company located in Teruel-Spain has big costumers in electric power generation
2) Siemens-Spain
3) ENEL.-Spain: One of the most big wind generation company in the world.
2.11 References in Motor service: (Company Name, Location, branch/business area)
Please give here a brief overview of at least 3 references
1) Siemens-Spain
2) Flow serve-Spain: Big company involved in industrial plants and water plant costruction.
3) RENFE-Spain: Major rail train transport company
2.12 Strategic partnerships /
cooperation
Repair shop is also partner
of following Manufacturers
Do you make warranty
decision for them?
Manufacturer Name
Service
Sales
ELIN
yes
no
yes
SCHORCH
yes
no
yes
AEG
yes
yes
0.5%
yes
MARELLI
yes
no
yes
-Page 7 of 17 -
Sales
volume
Warranty decision
No.
3.
3.1
Task
Specification
Notice
Employees and Knowledge

Total Number of Employees at your facility
25
total
General manager no Shop Operations no,

QM-Manager no
Customer Service no,
hereof:
o
Management
Engineering
- electrical
- mechanical
Service shop and Production
o
o
3.2
1
1
1
1
1
- electrical
- mechanical
Customer Service function (e.g. Hotline,
tec. Support, etc.)
Controller
yes
If yes, please attach to the questionnaire
Do you have an organization chart?

Qualification of personnel
English knowledge?
yes
Knowledge in other languages No
Knowledge about functionality and operation of

converters and speed control of 3 phase
asynchronous motors?
yes
SKF Certified rebuilding Program
Describe any training programs, internal or

external, that you provide for your employees
List any Trade Organizations or Associations

that you participate in. ( i.e. EASA)
Vibration condition monitoring and diagnostics

of electrical machines training and
certification of personnel
Vibration analyst regarding ISO 18436-2 (or
similar/comparable to ISO standard)
EASA-SKF
no
Type of qualification Level/Category
-Page 8 of 17 -
No.
3.3
Task
Specification
Qualification for
Ex Motors:
no
If yes, please answer question on page 7!
Notice
for explosion proofed motors IEC60079-19 (Electric

apparatus for explosive gas atmospheres Part 19:
Repair and overhaul for apparatus used in explosive
atmospheres (other than mines or explosives))
or national standards
Pages 7 are topics only for explosion proofed motor repair or overhaul
3 3.3.1
Which requirements in the relevant national

legislation govern the repair or overhaul of
explosion protected equipment?
Are these requirements observed?
please attach copy of certificate(s)

no
3.3.2
The repair organisation must appoint one

person in the management ,with the
necessary knowledge and competence, who
completely accepts the responsibility for the
repair work being within the requirements of
the standards and the range of the certificate
3.3.3
Do the responsible people know the relevant

standards for repair, especially IEC 60 079 ff.
and part 19?
no
Are these standards filed and updated?
no
3.3.4
3.3.5
3.3.6
Name:
Fill in the names of the workers that are

especially educated in the repair of explosion
protected motors and that are allowed only to
perform the repair of explosion protected
motors
Name:
How often is this training repeated?
Which is the content of this training?
Are job reports submitted to the user

containing the information required in IEC
60079-19
no
Are facility reports retained by the repair

facility containing the information required in
IEC 60079-19
no
please attach copy of report(s)
Is the marking as required by Annex A of IEC

60079-19?
no
Show a copy of the plates
please attach copy of report(s)
-Page 9 of 17 -
No.
3.3.7
Task
Which reclamation techniques (welding,
plating ,metal spaying,) are used?
Specification
Notice
Please explain / describe
How are the operators of these reclamation

techniques qualified?
-Page 10 of 17 -
No.
4.
4.1
4.2
4.3
Task
Quality Management certificates
ISO 9001 certificate.
If not, other quality management system
established?
Other QM certificates available?
If so, which kind?
Environnemental Management certificats
DIN EN ISO 14001 Certificat
If not, other environmental management
system established?
Other Approvals/Certification:
UL/CSA
IEC Ex
ATEX
BS OHSAS 18001
Quality in Production /Service shop:

o Procedures and working instructions
available
o Quality assurance in the case of process
errors (in-process inspection, check-out)
o Traceability of products and documents
o
4.5
4.6
Notice
Quality
Partner Agreement with other Siemens

Divisions
4.4
Specification
Testing plans and testing instructions

available
Documentation of
o Inspection or test before repair
(Investigation of failure root cause)
o Intermediate test during repair
o Final test after repair
Measurement Test Equipment:
o Regular calibration of test equipment
o
Marking of calibration on test equipment

yes
no
no
no
no

no
no
no
no
no
no
yes
yes
yes
yes
yes
yes
yes
yes
yes
-Page 11 of 17 -
No.
4.7
5.
Task
Specification
National and international standards and

regulations
Are the relevant standards and regulations for
the operation of electrical systems (e.g. safety
standards) known and observed?
Notice
yes
Equipment
-Page 12 of 17 -
No.
5.1
Task
Specification
Mechanical Workshop
o Engine Lathes
yes
no
o
o
o
o
o
o
o
o
o
o
o
o
o
o
o
o
o
o
Balancing machine
Horizontal Mill
Vertical Mill
Horizontal Boring Mill
Vertical Boring Mill
Surface Grinding machine
Vertical press
Vertical drilling machine
Brazing, soldering and welding
equipment
Surface plate
Rotor removal tool
cleaning / degreasing bath
Complete sets of tools for machinery
and electrical equipment
Tools for dismantling /assembling
- Torque wrench
- Pulling device for coupling /
fan/sheave/sprocket
- Bearing Installation/ pulling
equipment
- Hydraulic bearing pulling
fixtures
yes
no
no
no
no
no
yes
yes
yes
no
yes
yes
no
yes
yes
yes
yes
yes
yes
Type: Horizontal-cardan
capacity 5 tons, size
capacity tons, size
capacity tons, size
capacity tons, size
capacity tons, size
capacity 100 tons, size
capacity tons, size
capacity tons, size
capacity tons, size
capacity tons, size
capacity tons, size
capacity tons, size
capacity tons, size
Nm
capacity tons, size
capacity tons, size
capacity tons, size
capacity tons, size
up to 180 degrees Celsius,

size: W 2000 X D 2000 X H 2000
yes

size: W 1500 X D 2000 X H 1250
yes

size: W X D 600 X H
Burn-Out (Charring) oven
yes
no
Laser Alignment equipment

Universal sand blaster/bead blaster
DC- commutator repair
- Commutator Undercutting Machine
- Commutator Spin Seasoning Machine
- Automatic Banding Machine
- Winding Connection Cut-Off-Saw
capacity 0.5 tons,

size: W 1100 X D 500 X H 500
capacity tons,
size: W X D X H
yes
Drying / Curing oven
Warming oven for bearings or

inductive heating device
Notice
no
yes
no
no
no
-Page 13 of 17 -
No.
5.2
Task
Specification
Notice
Competencies in winding and insulation

technology up to:
- LV up to 1000V (inverter- fed)
- HV >1000 up to 6600V
- HV >6600 up to 13 800V
yes
yes
yes
Are coils manufactured at your facility or by an

external supplier? Provide Name.
yes
Ken coil-Partzh
Measurement and Test Equipment (MTE)

Describe your Measurement and Test
Equipment calibration program. If calibrations
are performed externally, do you audit the
calibration vendor?
yes
yes
yes
yes
yes
yes
yes
yes
yes
Quality Testing & Inspection

Coil test:
- Sub conductor test
- Polarization index test
- Insulation resistance test
Routine Standard test:
- HV test
- Surge comparison test
- High Voltage frequency test (Turn-toTurn)
-Tan delta test
-Dimensional checking
Stator rotor core test:
- Inter laminar insulation test
- Core less evaluation
- EL CID test
- Corona probe
- Water immersion test
yes
yes
yes
yes
no
no
no
Provide the following information on your

standard stator insulation system for Global
VPI winding
- Groundwall Insulation
- Slot Wedges
- Lead Cable
- Series Coil Connection
Insulation
- Strand / Turn Insulation
Witch Insulation system do you use:

- Hot presses resin rich
- Un-pressed resin rich
- Vacuum Pressure Impregnation (VPI)
VPI- Equipment
- Size of Impregnation vessel
yes
yes
no
-Page 14 of 17 -
Specification
Additional motor test and analyzer

equipment
- Noise test
- Temperature recorder channels
- Thermo camera
- Vibration analyzing
- PdMA
- Strobe light
-
no
no
no
no
no
yes
no
up to mm (Frame Size)
from Nm / rpm (max speed)
to Nm / rpm (max torque)

No-load test
- Dyno 1
- Dyno 2
- Dyno 3
no
no
no
no
Range:
no
yes
Converter type(s):
Size: m X m
Max motor weight: kg
Size: 5 m X 5 m
Max motor weight: kg
no
no
Load test
o DC load test; torque / speed range:
AC load test; torque / speed range:
Looked rotor test
List the approximate square meters and lift capacity

for each department in your facility
Area ( sq.mtrs..)
Lift Capacity (Tons)
List size of Paint Spray booth(s). Is all painting

performed such that over-spray is controlled
rom Nm / rpm (max speed)

no

to Nm / rpm (max torque
no
Range:
50
100
16
100
16
50
25
5
25
5
Welding/Fab Shop Area
no
Parts Conditioning
Test on converter
Slotted test bed with isolated lowvibration foundation
Clamping plate with T-slot
Small Motor Repairs
Description:
Type(s):
Voltage: V / Frequency Hz
Large Motor Assembly
yes
yes
yes
Notice
Machine Shop
Auxiliary test equipment

- Encoder test equipment
3 phase auxiliary voltage source
o
Winding Installation
5.3
Task
AreaQC Inspection / Test
No.
25
5
15 Total size
-Page 15 of 17 -
No.
6.
Task
Specification
Notice
Services Portfolio
o
o
o
o
o
o
o
o
o
o
o
o
o
yes
yes
yes
yes
yes
yes
no
yes
yes
yes
yes
yes
yes
In-house repair and

rewinding/overhaul
On-site inspection and repair
Field diagnostic/ troubleshooting
Installation and Commissioning
On-site rewinding
On-site machining
Motor Storage & Maintenance
In-house coil manufacturing
Parts manufacturing
Pickup & delivery services
Repair training (internal)
Special investigation/RCA
Predictive Maintenance
- Vibration analysis
- Oil analysis
- Infrared thermography
- Partial discharge testing
- Current analysis trending
- Ultrasonic testing
- Power factor test
- Synchronous rotor diagnostics
- Motor efficiency testing
- Shaft laser alignment
Preventive Maintenance
- Laser alignment
- Cryogenic dry ice cleaning
- Lubrication programs
- Equipment inspections
- Filter replacements
- On-site Balancing
- Communicator and slip ring
service
- Motor/Generator In-situ
inspection
yes
yes
yes
yes
no
no
no
yes
yes
no
yes
yes
no
yes
yes
yes
no
yes
yes
Range
Up to 10 mW
Up to 50 mW
any
any
Up to 50 mW
-Page 16 of 17 -
No.
Task
Specification
Do you maintain sufficient liability insurance

covering possible claims for damages resulting
from non-conforming repairs?
Other special repair equipment &

technology
- Laser cutting
- Laser welding
- Welding repair
- Thermal spray coating and
hard facing
- Shaft straightening
-
Notice
please attach copy

yes
no
please describe
no
no
yes
no
no
no
I certify that the afore- mentioned is true and correct to the best of my knowledge
Place, Date
Signature
Printed Name
Title
-Page 17 of 17 -

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Motor Repair Partner

Siemens, I CS LS LD GRM - Confidential

Company Profile - Release1 - 2014

COMPANY PROFILE AND INFORMATION

Employees and Knowledge

Other special Equipment

Siemens, I CS LS LD GRM - Confidential

Company Profile - Release1 - 2014

Siemens, I CS LS LD GRM - Confidential

Company Profile - Release1 - 2014

Name of responsible person

Santos Maquinaria Elctrica S.L.

Antonio Castillo Prez

Siemens, I CS LS LD GRM - Confidential

Company Profile - Release1 - 2014

Siemens, I CS LS LD GRM - Confidential

Company Profile - Release1 - 2014

Total turnover and number of repairs per Year

Turnover New Motors:

Explosion proofed motors

Permanent magnet synchronous motors

Gear unit repairs

Number of repairs total: 34

Average repair time for low voltage motor,

Electrical repair (e.g. rewinding)

Repair time for an express repair

up to 500 kW 600 kVA

what kind L.V Transformers and Reluctance

Electrical repair (e.g. rewinding)

Siemens, I CS LS LD GRM - Confidential

Company Profile - Release1 - 2014

Average figures for arrival at site after call:

Do you offer Technical Support and

Labor-rate and currency

Hourly rate for a normal repair

Do you have a price list?

Business hours and availability

E-mail address: tecnico@santosmaquinaria.es

Please attach a sample report

Siemens, I CS LS LD GRM - Confidential

Company Profile - Release1 - 2014

Employees and Knowledge

General manager no Shop Operations no,

If yes, please attach to the questionnaire

Do you have an organization chart?

Knowledge in other languages No

Knowledge about functionality and operation of

SKF Certified rebuilding Program

Describe any training programs, internal or

List any Trade Organizations or Associations

Vibration condition monitoring and diagnostics

Type of qualification Level/Category

Siemens, I CS LS LD GRM - Confidential

Company Profile - Release1 - 2014

If yes, please answer question on page 7!

for explosion proofed motors IEC60079-19 (Electric

Which requirements in the relevant national

please attach copy of certificate(s)

The repair organisation must appoint one

Do the responsible people know the relevant

Are these standards filed and updated?

Fill in the names of the workers that are