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BOARD MINUTES
November 20, 2014
6:00 PM
a. Flow Analyzer Dan distributed a quote for a Calix Flow Analyzer. This will help identify and
isolate internet slamming that has taken place several times in Jackson. This tool will help us
secure our fiber ring from cyber bullying. This software will cost $9,840 and will be shared
between Windom and SMBS. Each entity will pay $4,920. After some discussion, a motion to
have SMBS purchase the software and have Windom pay SMBS for its half was made by John
Hay and seconded by Ern Malchow. All were in favor and the motion carried.
b. On-Line Customer Care Naomi reported that a test run with credit cards on the OLCC web-site
was successful. The site is ready to take credit cards. Naomi reported she was under the
impression that the site would be able to take credit cards as well as payments from checking
and savings accounts. Staff completes a lot of checks by phone. There is also a much lower fee
to process checking/savings payments versus credit card. Source One Solutions stated that they
did not know we wanted checking/savings payments and want to bill us a one-time fee of $500
for programming this feature. She requested that the board approve the programming. A
motion to pay a $500 programming fee to Source One to allow checking and savings payments
on the on-line customer care web-site was made by Darren Kalvig and seconded by Ken Temple.
All were in favor and the motion carried.
c. Other Dan reported that TV Everywhere is up and operating. It is in the testing phase. QVC is
the only channel available. Customers will be able to sign up by using their account number.
More channels will be added.
Darren inquired about Analog vs Digital. There had been a lot of discussion about this in the
past. Dan reported that work is still being done on this and some changes will be made.
7 Adjournment: Having no further business to discuss, a motion to adjourn was made by John Hay and
seconded by Ern Malchow. All were in favor and the meeting adjourned at 7:50 PM.
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