1 | P a g e Report on Survey about Internet Standardization in Nepal: Shreedeep Rayamajhi

Survey about Internet Standardization in Nepal

The development of internet in Nepal has been phenomenal in every aspect of its use and technology.
When it comes down to adaptability and accessibility, the normal public are still confused in
understanding their basic rights and proper use of internet. The lack of understanding and knowledge
has resulted in a vacuum to see internet just as a commodity of Information Technology limited within
networks of computers.
With this limited approach people have been suffering the harsh aspect of technology. Whether you call
it Information Technology knowledge or Capacity but even educated people fail to realize their basic
rights and standards of internet. The basic gap in between the technology and realism is that we have
orthodox syllable that focuses more towards theoretical approach of IT where today internet itself has
grown to a world of itself. We can say we have policy and regulation but when it comes down to practice
at grounds level people are suffering the consequence of not knowing their rights.
Practically speaking, technology has many uses where people are knowingly or unknowingly exploiting
its use but on the same hand due to lack of proper knowledge they are also fighting to struggle to keep
up with the standards of internet.
Research Objectives:
The basic objective of this research was to segregate the internet users in understanding their capability
of how they deal with basic internet terminology and quality of standard of internet in Nepal. The
objective can be listed in following given points

Finding commonality in between the use of technology and user behavior

Understanding user pattern of internet uses in Nepal
Identifying and highlighting problems of users
Raising awareness about Consumer behavior in Nepal
Understanding the gaps between proper knowledge of IT
Raising awareness about Internet governance issues
Helping raise awareness about quality of standards
Helping develop a strategy for future

Basic Information of Nepal:

Total Population of Nepal
Internet Penetration Rate %

26,494,504
34.09 (November 2014)

2 | P a g e Report on Survey about Internet Standardization in Nepal: Shreedeep Rayamajhi

Internet and data Usage facts

Source: NTA MIS-91 Report

NDCL- Nepal Doorsanchar Company Limited

UTL- United Telecom Limited
Ncell- Ncell Pvt Ltd
ISPs- Internet Service Providers

Source: NTA MIS-91 Report

3 | P a g e Report on Survey about Internet Standardization in Nepal: Shreedeep Rayamajhi

Information about the Research

Date of Research

12/10/2014 to 12/18/2014

Social Media Platform Used

Facebook /Google Plus /Twitter/LinkedIn

Survey form

Google docs

Link

http://goo.gl/FOjCMM

Target Group

Internet users and Professionals

Survey type

Questionnaire

Participation number

153 Participants

Methodology:
The survey was done using google doc application sending invitation to the more than 150 participants.
Various links were set up on social media sites like Facebook, twitter, google plus and LinkedIn for
inviting people for the participation.
During this survey the participants were asked various questions in terms of internet terminology, rights,
quality of standard, technology used, safety online and user behavior.
The selection of participants has been random including invitations sent and shared. Participants from
various field and sectors have contributed in voicing the current problems and suggestion of what they
have faced and what should be done to make internet more secure and feasible.

Daily Participation Map

4 | P a g e Report on Survey about Internet Standardization in Nepal: Shreedeep Rayamajhi

Findings:
For what purpose do you use the internet?

Social Media and Information search

47

Email and official work

29

Communication

18

Combined

52

Just for fun

Do you know about Internet Governance and

Standardization issues?

I have an idea

42

I have no clue

45

What is it?

32

Please help me

31

Do you have an idea about how to tackle with online

fraud?

I just ignore

31

I report

50

I talk about it

14

Its just normal

28

No idea

26

5 | P a g e Report on Survey about Internet Standardization in Nepal: Shreedeep Rayamajhi

What sort of online devices do you use?

Laptops and computers

79

Smart Phones

29

Tablets

High tech gadgets

35

Unknown

Do you think you are secure online?

I am secure

12

I know my rights

20

I use an antivirus

19

I regularly clean my device

29

I take precaution

45

Don't know

23

What kind of service do you use?

Broad Band

45

3G

10

GPRS

ADSL

42

Telephone dial up
Wi-Fi
Don't know

2
46
0

6 | P a g e Report on Survey about Internet Standardization in Nepal: Shreedeep Rayamajhi

What do you have to say about Quality of standard of internet in Nepal?

Excellent

Good

Satisfactory

41

Bad

52

Service is pathetic

44

Don't know

How do you think Internet should be managed?

It should be Monitored

Public Private Partnership (PPP)

42

Privacy is my Right

28

Freedom

20

More rules and regulation

24

I have no clue

What do you think is the current need of Nepal in terms of Internet?

Better policies

26

Lower Rates

23

Awareness Campaign

Quality of service

68

Infrastructures

14

I have no clue

7 | P a g e Report on Survey about Internet Standardization in Nepal: Shreedeep Rayamajhi

Survey Conclusions:
From the introduction of internet in Nepal till now internet has changed, it has changed it ways from
being an office application to the part of daily lives of people. Every day hundred and thousands of fraud
and fake mails are send. Some ignore it, some report it and some just take it as normal but have we
thought that since we have accepted it spamming and fraudulent cases have increased dramatically in
Nepal. It is the ignorance of people and their attitude that has given a rise in criminal activities online.
Whether you talk about quality of standard of internet or identity theft or social media crisis, people are
bound to suffer because
1. They dont know what it is?
2. They have no idea about whom to reach
3. They are not sure about what to do?
In such scenario the role of government is not just limited within building infrastructure, or Making
policy and regulation or disseminating information. The role of government is immense, it has to be
alert in every sense of safeguarding public welfare.
Having said that we cannot expect the government to do everything. It is the role of every citizen where
the government should take the lead in adapting and understating the voices of the public. The
government cannot work alone focusing more towards specific sectors, it has to be dynamic,
accountable and liable to see and understand if those police are feasible and if it is adaptable or not.
We use latest technology and devices in our daily lives and we fail to understand the basic standard of
its uses and mechanism. The irony of the talk is there should be proper knowledge and campaigns
regarding awareness of internet knowledge and standards.
Lets not make a blind system that just focuses on policy and infrastructure, lets make a system that is
independent envisioned towards future. As technology is growing and with this boom we need to make
our citizen more smart and better in every sense of making the use of technology as a boon not as a
curse .

Recommendations:
The recommendation are listed below
1. There is a gap in between the usage and understanding of internet which needs to be overcome
2. Proper awareness campaign regarding rights should be disseminated
3. The curriculum of Information Technology studied should be updated adapting basic
terminology of internet governance and current happening
4. There should be proper mechanism for monitoring the Quality of Standard
5. Awareness regarding online fraud and cybercrime should be disseminated
8 | P a g e Report on Survey about Internet Standardization in Nepal: Shreedeep Rayamajhi

6. Proper mechanism should be set up for managing cyber-crime and other externalities

Information about the Researcher

Shreedeep Rayamajhi
Link: http://www.en.wikipedia.org/wiki/Shreedeep_Rayamajhi_(activist)
Email: rayamajhishreedeep@gmail.com
Website: http://www.internetgovernancediplomacy.blogspot.com/
http://www.rayznews.com

[Disclaimer: The suggestions and remarks in this research paper are based on personal
research experience. Research practices and approaches vary. Exercise your own judgment
regarding the suitability of the content.]

9 | P a g e Report on Survey about Internet Standardization in Nepal: Shreedeep Rayamajhi