ISO 9001 QMS Internal Audit Training

29 & 30 Sept 2014 | Scholars Inn, UTM Jalan Semarak, K. Lumpur

COURSE OVERVIEW
By completing our ISO 9001 Internal Auditor training course, you can gain the skills to monitor and
improve your quality management system.
You will become confident in planning and performing an effective audit, as well as reporting and taking
corrective action. You will build trust among your colleagues and customers by delivering a robust and
effective quality management system that is ISO 9001 compliant.
Regular monitoring of quality standards will help you to achieve and maintain international ISO 9001
certification and this two-day course will equip you with the skills to tailor your own internal audit
framework. Workshops, presentations and role-play activities will provide solid knowledge of quality
standards auditing.

OBJECTIVES
Describe the role of internal audit in the maintenance and improvement of management
systems
Explain the purpose and structure of ISO 9001:2008
Plan and prepare for an internal audit, gather audit evidence through observation, interview
and sampling of documents and records
Write factual audit reports that help to improve the effectiveness of the QMS
Suggest ways in which the effectiveness of corrective action might be verified
WHO SHOULD ATTEND?
Quality Professionals and Senior Management who wish to introduce and manage the ISO 9001, the
audit programme and quality system auditing.
Quality Auditors.
Internal Auditors.
Project Managers.
Project Auditors.
COURSE CONTENTS
Key principles of Quality Management Systems
ISO 19011 definitions and guidelines
Interpreting the requirements of the ISO 9001 standard
Planning the audit and conducting opening meetings
Understanding auditor roles and responsibilities
Conducting internal audit activities
Collecting audit information
Communicating effectively during the audit
Generating audit findings
Preparing audit conclusions
Conducting closing meetings
Reporting audit results
Conducting an audit follow-up

REGISTRATION FORM

ISO 9001 QMS Internal Audit Training

29 & 30 Sept 2014 | Scholars Inn, UTM Jalan Semarak, K. Lumpur
Please complete the following and email it back to admin@pilahtraining.com
Investment Value: RM800 per participant (Non-Claimable from HRDF)
Early Bird Discount: Register and pay before 8th Sept 2014 to qualify for 10% discount (RM720 per
participant)
Company/Organization Details:
Company/Organisation Name: ______________________________________________________________
Address: ________________________________________________________________________________
_______________________________________________________________________________________
Authorised by:
Name: __________________________________________ Designation: ____________________________
Email: __________________________________________ Direct Line Tel No: ________________________
Signature:

Company Stamp:

The invoice shall be sent to:

Name: __________________________________________ Designation: ____________________________
Email: __________________________________________ Direct Line Tel No: ________________________
Participants Details
Name

Designation

Mobile No

Email

PAYMENT: A confirmation letter and invoice will

be sent upon receiving your registration. Please
note that full payment must be received prior to
the event in order to be eligible for attending.

CANCELLATION & SUBSTITUTIONS: All cancellation of registration must be

made in writing. If cancellation is received less than one week before the
event, no refund is given or cancellation invoice will be sent for full payment.
Substitutions are welcomed at any time.

Payment shall be made to:

PILAH TRAINING (NS0115006-X)
45-1-B, Tingkat 1, Jalan Lister,
72000 Kuala Pilah, N. Sembilan.
Tel: 018-6690203 (Mira)
Bank: CIMB Bank
Account No: 8006999577

DISCLAIMER
We reserve the right to change the speaker, date and to cancel the programme
should circumstances beyond the company control arise. We also reserves the right
to make alternative arrangements without prior notice should it be necessary to do
so. All efforts will be taken to inform participants of any changes. Customer may be
entitled to a refund of any fee paid in respect of the cancelled training but shall not
otherwise be entitled to any compensation, costs, travel expenses, losses or
damages arising from such cancellation.