MakingACallwithVoIP

Teamname:VIP
Projectmembers:CamiloDeviaandGisooPark

1.Abstract
TheProjectweareproposingistosetupaVoIPsystem.TocreateaVoIPsystem,wefirst
plantouseaprogramcalledAsterisk.Thisprogramwillberuninvirtualmachinesandwill
allowsustocreateavirtualserver.Theultimategoalofdoingthisistobeabletousethis
servertosetupanIPPBX.OnceAsteriskisproperlysetup,weplantoinstallsoftphones
and/orinstallphysicalhardwaretobeabletomakeexternalcalls.

2.Introduction
VoIPisaconceptbothofuswillliketoexplore,howeverwefeltthatitwouldbemore
appropriatetoactuallybuildaprototypeforVoIP,duetothefactthatwewouldgainmore
insightintothistopicandbeabletogainexperiencecreatingsuchaprototype.

21.IPPBX
IPPBXcanhandlecallsandconnectbetweenphones.PBXstandsforPrivateBranch
Exchange,whichisaprivatetelephonenetworkusedwithinacompany.Theusersofthe
PBXphonesystemshareanumberofoutsidelinesformakingexternalphonecalls.APBX
connectstheinternaltelephoneswithinabusinessandalsoconnectsthemtothepublic
switchedtelephonenetwork(PSTN).OneofthelatesttendenciesinPBXphonesystem
developmentistheVoIPPBX,alsoknownasIPPBX,whichusestheInternetProtocolto
transmitcalls.IPPBXisasoftwarebasedPBXphonesystemsolutionwhichhelps
accomplishcertaintasksanddeliversservicesthatcanbedifficultandcostlytoimplement
whenusingatraditionalproprietaryPABX.TheAsteriskisoneofthemostwellknownopen
sourcePBX.AsteriskisasoftwareimplementationofahardwarePBXandcanrunona
varietyofhardwareplatforms.ThefeaturesandbenefitsofowninganAsteriskPBXare
numerous,andseeminglyonlylimitedbytheimaginationofthepersonwhosetsupanduses
anAsteriskPBX.TherearemanywaysofsettingupanAsteriskPBX.Afullyfunctional
AsteriskPBXistodownloadandinstallaprecompileddistributionsuchasTrixbox,PBXina
flash,AsteriskNOW,etc.AsteriskcanbeinstalledlinuxOSes(Debian,Ubuntu,Fedora,
Mandrake,SuSE,etc).Inthisprojectwewillcoverthestepsneededtoinstallandsetupthe
TrixboxAsteriskPBX.

22.SIPprotocol
SIP(SessionInitiationProtocol)isbasedonRFC2543(Ref.3)andisanapplicationlayer
signalingprotocol.Itdealswithinteractivemultimediacommunicationsessionsbetweenend
users.Itdefinestheirinitiation,modificationandtermination.SIPcallsmaybe
terminaltoterminal,ortheymayrequireaservertointercede.Ifaserveristobeinvolved,it
isonlyrequiredtolocatethecalledparty.ForinterworkingwithnonIPnetworks,Megacoand
H.323arerequired.Often,vendorsofVoIPequipmentintegrateallthreeprotocolsonasingle
platform.SIPiscloselyrelatedtoIP.SIPborrowsmostofitssyntaxandsemanticsfromthe
familiarHTTP(hypertexttransferprotocol).ASIPmessagelooksverymuchlikeanHTTP
message,especiallywithmessageformatting,headerandmultipurposeInternetmail
extensionsupport.ItusesaddressesthatareverysimilartoURLsandtoemail.Forexample,
acallmaybemadetosoandso@suchandsuch.SIPmessagesaretextbasedratherthan

binary.Thismakeswritingeasierandthedebuggingofsoftwaremorestraightforward.

23.Sipphones
SIPPhonesarethesamethingasVoIPPhonesorsoftphones.Thesearetelephonesthat
allowphonecallstobemadeusingVoIP(voiceoverinternetprotocol)technology.
TherearetwotypesofSIPPhones.ThefirsttypeisthehardwareSIPphone,which
resemblesthecommontelephonebutcanreceiveandmakecallsusingtheinternetinstead
ofthetraditionalPSTNsystem.SIPPhonescanalsobesoftwarebased.Theseallowany
computertobeusedasatelephonebymeansofaheadsetwithamicrophoneand/ora
soundcard.AbroadbandconnectionandconnectiontoaVOIPprovideroraSIPserverare
alsorequired.

24.VoIPGateway
Anetworkdevicethatconvertsvoiceandfaxcalls,inrealtime,betweenthepublicswitched
telephonenetwork(PSTN)andanIPnetwork.TheprimaryfunctionsofaVoIPgateway
includevoiceandfaxcompression/decompression,packetization,callrouting,andcontrol
signaling.Additionalfeaturesmayincludeinterfacestoexternalcontrollers,suchas
GatekeepersorSoftswitches,billingsystems,andnetworkmanagementsystems.

25.IVR
Interactivevoiceresponse(IVR)isatechnologythatallowsacomputertointeractwith
humansthroughtheuseofvoiceandDTMFtonesinputviakeypad.Intelecommunications,
IVRallowscustomerstointeractwithacompanyshostsystemviaatelephonekeypadorby
speechrecognition,afterwhichtheycanservicetheirowninquiriesbyfollowingtheIVR
dialogue.IVRsystemscanrespondwithprerecordedordynamicallygeneratedaudioto
furtherdirectusersonhowtoproceed.IVRapplicationscanbeusedtocontrolalmostany
functionwheretheinterfacecanbebrokendownintoaseriesofsimpleinteractions.IVR
systemsdeployedinthenetworkaresizedtohandlelargecallvolumes.IVRtechnologyis
alsobeingintroducedintoautomobilesystemsforhandsfreeoperation.Currentdeployment
inautomobilesrevolvesaroundsatellitenavigation,audioandmobilephonesystems.It's
commoninindustriesthathaverecentlyenteredthetelecommunicationsindustrytoreferto
anautomatedattendantasanIVR.Theterms,however,aredistinctandmeandifferentthings
totraditionaltelecommunicationsprofessionals,whereasemergingtelephonyandVoIP
professionalsoftenusethetermIVRasacatchalltosignifyanykindoftelephonymenu,
evenabasicautomatedattendant.

3.TheProjectComponents

31VMwarePlayer
5.0.0build812388

32.IPPBXServer
Trixbox2.8.0.4


33.Sipphones
1)Softphone:XLite5.0.0
2)MobileSoftphone:3CXPhone2.0.5,Media5fone3.2
3)Sipphone:CiscoSPA535G2

3.4.SIPGateway
CiscoSPA3102

4.BuildingIPTelephonysystem

41.InstallTrixboxIPPBX

Step1:DownloadVMwareandalsoTriboxFromhttp://fonality.com/trixbox/

Step2:MountTrixboxISOusingVMwarePlayer.

Step3:OnceMounted,Runtrixboxandwhenpresentedwiththisimagepressenter.

Step4:Thesetupwillaskyouforausernameandpasswordcreateoneatyour
discretion.afterthisletthesetupcompressthepackages.
Thisshouldtake520dependingonyoucomputerprocessingpower.

Step5:Entertheusernameandpasswordcreatedbefore,andthentypesetup.

Step6:Sinceweareusingtheinternetandnotalocalnetworkput*onDHCPfor
automaticmode.PressOKthiswillrebootthesystem.

OnceItrebootsthesystemwillchecktheconnections

Step7:TypeifconfigandrecordtheIPaddressandyouaredone.

42.SettingTrixboxIPPBX

421.NATsetting(Forconnectingphonesovertheinternet)

Step1:AfterfinishedtoinstallTrixbox,toconnectwebmanagerpageusingtheIP.
DefaultID:maint,P.W:password

Step2:ClickConfigfileeditor

Step3:Findsip_nat.conffile.Thefilewillbeempty.Insertthefollowinglines:

Externip=your_external_ip_address
localnet=internal.network.address_of_yourmachine/Subnetmask

Thenclickonupdateandafterrestartthemachine!

*Mustopentheportsinyourfirewallorrouter
Ports
UDPPort5060isforSIPcommunication.
UDPPort50605082range,SIPcommunications.
TCPPort5060isforSIPbutthoughttoberarelyused.
UDPPort1000020000isforRTPthemediastream,voice/videochannel.

422.Makingnewstations

Step1:ClickPBXtabandclickPBXsettingstab

Step2:ClickExtensionsandSelectDevice:GenericSIPDevicethenhitsubmitbutton

Step3:EnterUserExtension(ex:1000),Mustputnumbers
EnterDisplayName

Step4::Entersecret(whichusepasswordwhenasipphoneconnectwithIPPBX)


Step5:ClickApplyConfigurationChange

Step6:ClickContinuewithreload

423.MakingTrunktoconnectagatewayforoutboundcall
Inthisproject,weusedCiscoSPA3102gateway.
Theconfigurationoftrunkisveryvariousdependongateways

Step1:ClickTrunksandCreate SIPTrunk

Step2:ClickTrunksandselectaddSIPTrunk
EnterOutboundCallerID:yourpstnnumber(telephonenumber)
TrunkName:yourtrunkname

Step3:PEERDetails(Thispartismostimportant!!)
EnterbelowcommentsinthePEERDetailsblank.

disallow=all
allow=ulaw
canreinvite=no
context=from-trunk
dtmfmode=rfc2833
host=192.168.0.231 ; This IP address is gateway IP. Not Trixbox server IP.
incominglimit=1
nat=never ; if the gateway is not on your local network you may need nat=yes
port=5061
qualify=yes
secret=1234 ; Write password you want.
type=friend
username=1-pstn ; Must match the trunk name

Step4:Click Submit Changes and remember to click the orange bar
to update your system


424.MakingOutboundRoutes

Step1:ClickOutboundRoutes
RouteName:yourroutenamewhateveryouwant.
DialPatterns:9441XXXX
91XXXXXXXXXX
Thepointhereistousedialpatternsthatwillallowonlythosecalls
thatyouwishtogooutviathegateway
Trunksequence:SelectTrunkthatwemadeabove.

5.SettingSIPphones

51.Setupsoftsipphone(Xlite)
Step1:SettingSIPAccount

Accountname:name

UserID:Extensionnumber
Domain:IPPBXServerIPorDNS
Password:Extensionpassword

52.Setupmobilesipphone(Midea5fone)*CaninstallbothAppleandAndroid

Step1:InstallMedia5>SelectStartbutton>SelectPreConfiguredList

Step2:SelectAsterisk>SelectPreConfiguredList

Step3:RegistertheTrixboxServerandthePhonenumber.
Title:name

Username:Extensionnumber
Password:Extensionpassword
Address:IPPBXServerIPorDNS

53.SetupSipphone(CiscoSPA525G2)

Step1:CheckingthephonesIPaddressforconfiguration
Pressthephone'ssetupkey(Number11),SelectStatus>NetworkStatus

Step2:DirectyourbrowsertotheSPA5xx'swebuserinterface(webUI)
Enteradvancedmode.(Forexample:http://192.168.0.25/admin/advanced)


Step3:SelectExt1tab.

Step4:RegistertheTrixboxserverandthephoneinformation.
*ProxyandRegistration
Proxy:mytrixbox.iptime.org:5060

OutboundProxy:67.22.26.2175060
*SubscriberInformation
DisplayName:1006
UserID:1006(phonenumber)
Password:1006(phonepassword)

Step5:MoveRegionaltabandClearoutthedefaultverticalserviceactivationcodes.

Step6:ClickSubmitAllChanges.

Thiswillcausethephonetoreboot.Thephone'sextensionwillregisterwith
theTrixboxserver.Successfulregistrationisindicatedbythephone's
extensionLEDburninggreen.

Step7:Afterfinishedregistration,thephonewilldisplayfivelinesassamenumber.

Step8:Youcanmodifythisbychangingtheextensionassociatedwitheachlinekey

inthePhonetab.Eachextensioncanbeassociatedwithline1throughNor
theextensioncanbedisabledifyoudonotwanttousetheline.

6.Conclusion:
TocreateaVoIPsystem,wewillfirstcreatealocalIPPBXusingAsterisktocreatealocal
serverthatwillallowustoconnecthoststoit.Thishostcouldbebothdigitalinterfaces
runningoncomputersorphysicalphones.Theultimategoalistoeventuallyconnectthis
localIPPBXtotheoutsideworldandbeabletomakecallstoanyline.Thetimelineforthis
rangesfromseptembertoplanandprepare,septemberoctober(Setup),october
november(test),andnovember(implement).

7.References:

Book
1)Goode,B.,"VoiceoverInternetprotocol(VoIP),"ProceedingsoftheIEEE,vol.90,no.9,
pp.14951517,Sep2002
doi:10.1109/JPROC.2002.802005

2)UpkarVarshney,AndySnow,MattMcGivern,ChristiHoward,VoiceoverIP,
CommunicationsoftheACM,v.45n.1,p.8996,January2002[doi>10.1145/502269.502271]

3)Khasnabish,B.(2003)Frontmatter,inImplementingVoiceoverIP,JohnWiley&Sons,Inc.,
Hoboken,NJ,USA.doi:10.1002/0471225274.fmatter


4)Meggelen,J.,Smith,J.,Madsen,L.,Asterisk:TheFutureofTelephony.O'Reilly,2007
Asterisk:TheFutureofTelephony.O'Reilly,2007.O'Reilly,2007

5)Gomillion,D.,&Dempster,B.(2005).BuildingtelephonysystemswithAsteriskaneasy
introductiontousingandconfiguringAsterisktobuildfeaturerichtelephonysystemsforsmall
andmediumbusinesses.Birmingham,U.K.:PacktPub..

Internet
1)Ubuntu:Howtoinstallasterisk10onubuntu12.04LTSMyTechnicalNotes.(n.d.).My
TechnicalNotes.RetrievedSeptember10,2012,from
http://www.kartook.com/2012/05/ubuntuhowtoinstallasterisk10onubuntu1204lts/

2)default.(n.d.).SetUpYourOwnIPPBX.CharlesHayden'sHomePage.Retrieved
September10,2012,fromhttp://chayden.net/Asterisk/SeUpAsteriskAtHome

3)Freeman,R.(2006,June1).HowdoesVoIPwork?AtechnicalguidetofunctionalVoIP.
UnifiedCommunicationsinformation,newsandtipsSearchUnifiedCommunications.com.
RetrievedSeptember10,2012,from
http://searchunifiedcommunications.techtarget.com/feature/HowdoesVoIPworkAtechnical
guidetofunctionalVoIP

4)SmallBusinessPBX:TheBasicsCiscoSystems.(n.d.).CiscoSystems,Inc.Retrieved
September10,2012,fromhttp://www.cisco.com/cisco/web/solutions

5)HowDoesVoIPWork?|voipreview.org.(2012,September9).VoipVoipServiceVoip
Reviews|voipreview.org.RetrievedSeptember10,2012,from
http://www.voipreview.org/how_does_work

Conference

1)Alam,M.Z.Bose,S.Rahman,M.M.AbdullahAlMumin,M.,"SmallOfficePBXUsing
VoiceOverInternetProtocol(VOIP),"AdvancedCommunicationTechnology,The9th
InternationalConferenceon,vol.3,no.,pp.16181622,1214Feb.2007
doi:10.1109/ICACT.2007.358679
URL:
http://ieeexplore.ieee.org/stamp/stamp.jsp?tp=&arnumber=4195481&isnumber=4195435

2)Kapicak,L.Nevlud,P.Zdralek,J.Dubec,P.Plucar,J.,"RemotecontrolofAsteriskvia
WebServices,"TelecommunicationsandSignalProcessing(TSP),201134thInternational

Conferenceon,vol.,no.,pp.2730,1820Aug.2011
doi:10.1109/TSP.2011.6043783
URL:
http://ieeexplore.ieee.org/stamp/stamp.jsp?tp=&arnumber=6043783&isnumber=6043654

3)Yeryomin,Y.Evers,F.Seitz,J.,"SolvingthefirewallandNATtraversalissuesfor
SIPbasedVoIP,"Telecommunications,2008.ICT2008.InternationalConferenceon,vol.,
no.,pp.16,1619June2008
doi:10.1109/ICTEL.2008.4652645
URL:
http://ieeexplore.ieee.org/stamp/stamp.jsp?tp=&arnumber=4652645&isnumber=4652607

4)MacDonald,A.Cartas,R.Incera,J.,"AsteriskasaPublicSwitchedTelephoneNetwork
GatewayforanIMStestbed,"Telecommunications(ICT),2010IEEE17thInternational
Conferenceon,vol.,no.,pp.594599,47April2010
doi:10.1109/ICTEL.2010.5478843
URL:
http://ieeexplore.ieee.org/stamp/stamp.jsp?tp=&arnumber=5478843&isnumber=5478598

5)Prasad,J.K.Kumar,B.A.,"AnalysisofSIPandrealizationofadvancedIPPBXfeatures,"
ElectronicsComputerTechnology(ICECT),20113rdInternationalConferenceon,vol.6,no.,
pp.218222,810April2011
doi:10.1109/ICECTECH.2011.5942085
URL:
http://ieeexplore.ieee.org/stamp/stamp.jsp?tp=&arnumber=5942085&isnumber=5942036