DHA

(Dubai Health Authority)

Document Specification: New Professional License
Version 1.0

Health Regulation Services

New Professional License

Table of Contents
1.

INTRODUCTION ----------------------------------------------------------------------------- 3

2.

USER MANAGEMENT----------------------------------------------------------------------- 3

3.

GENERAL NOTES --------------------------------------------------------------------------- 3

4.

SUBMIT NEW PROFESSIONAL LICENSE REQUEST ------------------------------------ 3

4.1.

PERSONAL DETAILS --------------------------------------------------------------- 3

4.2.

APPLICATION DETAILS ----------------------------------------------------------- 5

4.3.

EDUCATION DETAILS ------------------------------------------------------------- 8

4.4.

LICENSE INFORMATION ---------------------------------------------------------- 9

4.5.

EXPERIENCE DETAILS -----------------------------------------------------------10

4.6.

DECLARATION --------------------------------------------------------------------12

4.6.

AUTHORIZATION LETTER ------------------------------------------------------13

4.7.

CONFIRMATION AND PAYMENT ------- ERROR! BOOKMARK NOT DEFINED.

ASSESSMENT ----- ------------------------- ERROR! BOOKMARK NOT DEFINED.

5.
5.1.

SELECT ASSESSMENT DATE ----------------------------------------------------14

5.2.

ASSESSMENT PAYMENT -------------------------------------------------------- 16

6.

UPLOAD LABOR CARD & INSURANCE -----------------------------------------17

7.

ISSUE LICENSE PAYMENT -------------------------------------------------------18

Health Regulation Services

New Professional License

1. Introduction
This document will guide you how to apply for new professional license
*click on the process number to move to the steps guideless details:
Submit New Professional License Request>> review and approve by DHA>>
pay Assessment date

>>

upload assessment result by DHA>>

Insurance>> check and approved by DHA>>

DHA

Select and

Upload Labor Card &

Issue License Payment

>> Issue license by

Note:
Why I do need to Issue a New License?
You need to issue a new license to:

Be able to practice in Dubai

OR

If you want to change your facility

Your license will be valid for a year from issuing date

2. User Management
Refer to the following document for user management guideline

3. General Notes
Following are general notes which you need to know and under stand before using the
system
Note:

In all forms * means mandatory field

While using the system and filling any application, detailed error messages (in red) will be
shown if required explaining the error for you and the solution

All your tasks for any process will be listed under Pending Actions section in the Home Page

Payment process is done through Dubai eGovernment ePay Gateway

4. Submit New Professional License Request

4.1.

Personal Details

Step1: Select Professional Category from the drop down list [* I am applying for:]

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New Professional License

Step2: Feed in your personal details > Click [Next]

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4.2.

New Professional License

Application Details

Note:

You can add minimum 1 title and maximum 3 titles

Repeat steps 1 to 4 to add new title

Step1: Click [Add] button.

Step2: Write the title that you are searching for in the [Search] text field Or select
the Title from the [Titles] dropdown list > Click [Search] to view available titles list

Health Regulation Services

New Professional License

Step3: Write a criteria in the [* Criteria] field > Click [Search]

Click [Select] to select the title

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New Professional License

Step4:

Click [Submit] button to submit your selection

Click [Cancel] button if you would like to cancel your selection

Step5: Click [Next] button

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4.3.

New Professional License

Education Details

Note:

Repeat steps 1 to 2 to add new Education Details

Step1: Click [Add] button to add your education details

Step2: Feed-in education details > Click [Submit]

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New Professional License

Step3: Click [Submit]

4.4.

License Information

Step1: Feed-in your license information if it is available (not mandatory) > Click
[Next]

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4.5.

New Professional License

Experience Details

Note:

Repeat steps 1 to 2 to add more experiences

Step1: Click [Add] button to add your experience details if you have any (not
mandatory)

Step2: Feed-in your experience details > Click [Submit] button

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New Professional License

Step3: Click [Next] button

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4.6.

New Professional License

Declaration

Step1: Feed-in declaration form > Click [Submit] button

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New Professional License

Note:
If you checked one of the check boxes under For DHA Associates section you need to provide
required documents.
Your payment amount will be according to the payment policy that will be selected by DHA
Health Regulation after checking your application

4.7.

Authorization Letter

Step1: Read > Confirm > Click [Submit] button

4.8.

Confirmation and Payment

Step1: A reference number will be generated for your request > Click [Proceed]
button to start payment process

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New Professional License

Step2: Review your payment details > Click [Pay] to print the

Step3: Review your transaction details > Click [Print Receipt] to print the

Note:
After you complete this process, your application will be checked and verified by DHA Health
Regulation.

5. Assessment
5.1.

Select Assessment Date

Step1: Go to your pending tasks inbox

Step2: Click [Open]

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New Professional License

Step3: Click [Select Date]

Step4: Select Assessment Priority and Assessment Date > Click [Submit]

Step5: Click [Submit]

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5.2.

New Professional License

Assessment Payment

Step1: Go to your pending tasks inbox

Step2: Click [Open]

Step3: Review your payment details > Click [Pay]

Step4: A payment receipt will be generated > Click [Print Receipt]

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New Professional License

6. Upload Labor Card

Note:
Once you pass the exam it will be requested from you to submit Labor Card & Insurance

Step1: Go to your pending tasks inbox

Step2: Click [Open]

Step3: View Eligibility Report > Click [Next]

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New Professional License

Step4: Upload required documents > Click [Submit]

7. Issue License Payment

Step1: Go to your pending tasks inbox

Step2: Click [Open]

Step3: View your payment details > Click [Pay]

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New Professional License

Step4: View your transaction details > Click [Print Receipt]

Note:
Once you completed above process successfully your license will be issued. It will be valid for a year
from issuing date.

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