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Ellen Webner
AT&T
908-901-2589
Ellen.webner@att.com
ALBANY, N.Y., DEC., 12, 2014 AT&Ts new store design focused on the customers mobile lifestyle
is now a reality in the Crossgates Mall in Albany. The new location has been transformed to provide a
more interactive and engaging store experience for customers.
As part of the grand opening, a ribbon-cutting ceremony will be held on Friday, December 12, at 12
noon with officials from the Albany-Colonie Regional Chamber of Commerce.
As Albanys businesses and consumers rely more and more on mobile technology to stay in touch,
announcements like this become even more important to our economic growth. We will continue to
support policies that attract this sort of investment and advancement, said Mark Eagan, President and
CEO, Albany-Colonie Regional Chamber. Weve worked hard to build a business climate in Albany
that works for businesses and creates job opportunities.
Also, on Saturday, December 13, shoppers invited to meet New York Yankees legend, Graig Nettles,
who will be sigining AT&T autograph cards from 12:30 p.m. 2 p.m. while FLY 92.3 FM entertains
customers. Note: No personal memorabilia will be permitted.
AT&T is offering holiday shoppers a free Fitbit Flex with the purchase of a Lumia 830 smartphone at the
Crossgates Mall location.**
Customers visiting our new Crossgates Mall store will discover an interactive shopping experience built
around their mobile lifestyle, said Thomas DeVito, Vice President and General Manager, New
York/New Jersey, AT&T. Our goal is to be Americas premier retailer by providing an exceptional
experience in every interaction, and weve been working hard to exceed customer expectations by
taking our stores and network to a new level here in Albany.
Flexible Design
Everything about the store is designed for ultimate flexibility. It brings to life AT&Ts mission, brand
vision, and personality while encouraging self-discovery and satisfying curiosity.
The store layout will highlight AT&Ts products and services, devices and accessories across three
unique zones the Connected Experience Zone, the Community Zone, and the Explore Zone.
The new Connected Experience Zone features lifestyle vignettes that offer customers a glimpse of
how products can be used in customers everyday lives. These lifestyle pavilions will highlight
categories such as music, home security, entertainment and more.
Next is the Community Zone, featuring community tables that let customers shop and play in an
open and interactive space. This space has apps, accessories and devices on display to show
customers how they can work together.
Finally, customers can check out the Explore Zone with explore walls that showcase AT&Ts diverse
device line-up and accessories complemented by digital monitors with product information.
Enhanced service experience
What you wont see in these new stores is almost as important as what you will see. Customers will no
longer see the traditional retail cash-register counters. Instead, theyll find round caf-style learning
tables that allow for side-by-side interactions with the AT&T retail consultant to ask questions or learn
about a product or service. All retail consultants carry a tablet supported by a new mobile point-of-sale
system that allows them to help customers anywhere in the store.
Customers also wont see the printed product brochures common in many stores. With digital signage,
e-brochures and interactive video monitors, they can have the information literally at their finger tips
while giving AT&T the flexibility of updating messaging faster and more efficiently.
About AT&T
AT&T Inc. (NYSE:T) is a premier communications holding company and one of the most honored companies in the world. Its
subsidiaries and affiliates AT&T operating companies are the providers of AT&T services in the United States and
internationally. With a powerful array of network resources that includes the nations most reliable 4G LTE network, AT&T is a
leading provider of wireless, Wi-Fi, high speed Internet, voice and cloud-based services. A leader in mobile Internet, AT&T
also offers the best global wireless coverage, based on offering roaming in more countries than any other U.S. based carrier,
and offers the most wireless phones that work in the most countries. It also offers advanced TV service with the AT&T U
verse brand. The companys suite of IP-based business communications services is one of the most advanced in the world.
Additional information about AT&T Inc. and the products and services provided by AT&T subsidiaries and affiliates is available
at www.att.com/aboutus or follow our news on Twitter at @ATT, on Facebook at www.facebook.com/att and YouTube at
www.youtube.com/att.
2014 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other marks contained herein are
trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property
of their respective owners.
Reliability claim based on analysis of independent third party data re nationwide carriers 4G LTE. LTE is a trademark of ETSI.
4G LTE not available everywhere.
All New York Yankees trademarks and copyrights are owned by the New York Yankees and used with the permission of the
New York Yankees.