Information Requirement analysis (Interview question)

1. Examine the interview structure presented in the sequencing of the following questions:
1. How long have you been in this position?
2. What are your key responsibilities?
3. What reports do you receive?
4. How do you view the goals of your department?
5. How would you describe your decision-making process?
6. How can that process best be supported?
7. How frequently do you make those decision?
8. Who is consulted when you make decision?
9. What is the one decision you make that is essential to departmental funtioning?
a. What structure is being used? how can you tell?
Answer : Pyramid Structure, because by referring on the interview structure above,
the question started with a specific question and ended with general
question.
b. Restructure the interview by changing the sequence of the questions(you may omit
some if necessary).Label the reordered questions with the name of the structure you
have used.
Answer :
1. How long have you been in this position?
2. What are your key responsibilities?
4. How do you view the goals of your department?
5. How would you describe your decision-making process?
6. How can that process best be supported?
7. How frequently do you make those decision?
8. Who is consulted when you make decision?
9. What is the one decision you make that is essential to departmental funtioning?
2. The following is the first interview report filed by one of your systems analysis team
members : in my opinion, the interview went very well. The subject allowed me to talk
with him for an hour and a half. He told me the whole history of the business, which was
very interesting. The subject also mention that all things have not changed much since he
has been with the firm, which is about 16 years. We are meeting again soon to finish the
interview, because we did not have time to go into the questions I prepared.

a. In short, critique the interview report. What critical information is missing?

Answer : According to the interview report, interviewer takes too much time for the history
of the firm. From the report, subject also mention that all things have not changed
much since he has been with the firm, and interviewer not able to get the critical
information where we have to know what is the thing that have not changed.
b. What information is extraneous to the interview report?
Answer : From the report of the interview, the extraneous information is a lot of
information of history and subject experience.
c. If what is reported actually occurred, what three suggestions do you have to help your
teammate conduct a better interview next time?
Answer :
i.
Use close interview question because it can limit the number of possible responses
and follow with probe questions.
ii.
Arrange the question using pyramid, funnel or diamond structure
iii.
Ask effective question to get useful information and focus to define user problem.
3. Cab Wheeler is a newly hired systems analyst with your group. Cab has always felt that
questionnaires are a waste. Now that you will be doing a systems project for MegaTrucks,
Inc., a national trucking firm with branches and employees in 30 cities, you want to use
questionnaire to elicit some opinions about the current and proposed systems.
a. Based on what you know about Cab and MegaTrucks, give three persuasive reasons why he
should use a survey for this study.

To get a detail of manual process work before start develop a new system.
Have to know what is a needed and not in the system.
Research how many users want to use the system

b. Given your careful arguments, Cab has agreed to use a questionnaire but strongly urges that
all questions be open-ended so as not to constrain the respondents. In a paragraph,
persuade Cab that closed questions are useful as well. Be sure to point out trade-offs
involved with each question type.
Answer
Based on my opinion, closed questions is more relevant to use in this situation. It is because,
closed- question are more easily analyzed. Every answer can be given a number or value so
that a statistical
interpretation can be assessed. Closed-ended questions are also
better suited for computer analysis.
Some more, closed-ended can be more specific,
thus more likely to communicate similar meanings. In large scale surveys, closed ended
questions take less time from the interviewer, the participant and
the researcher, and
so is a less expensive survey method.

4. Answer the question below :

When residential customers call, I always direct them to our Web site to get an answer.
Sometimes
1

Never
2

Always
3

Usually
4

a. What type of scale is this one intended to be?

Answer : questionnaires
b. Rewrite the question and possible responses to achieve better results
Answer : "what do you do if a customer call and asks something about your company
that you are not sure about it?"
5. I have been with the company :
20 upward years
10-15 years upwards
5-10 years upwards
Less than a year
Check one that most applies
a. What kind of scale is the question author using?
Nominal scales.
b. What errors have been made in the construction of the question, and what might be
the possible responses?
The errors have been made are :
The choice arrangement are out of order. What happen for the employee that has
been serve to the company between > 15 - 20 years. The possible response is to add
up another choice for this group.
c. Rewrite the question to achieve clearer results.
The question should be rewrite in this form :
"You have been serve with this company for :"
d. Where should the question youve written appear on the questionnaire?
The question shall appear at the beginning at the survey because this are close ended
form question.