Send on Behalf and Send As

Send on Behalf and Send As are similar in fashion. Send on Behalf will allow a user to send as another
user while showing the recipient that it was sent from a specific user on behalf of another user. What
this means, is that the recipient is cognitive of who actually initiated the sending message, regardless of
who it was sent on behalf of. This may not be what you are looking to accomplish. In many cases, you
may want to send as another person and you do not want the recipient to be cognitive about who
initiated the message. Of course, a possible downside to this, is that if the recipient replies, it may go to
a user who did not initiate the sent message and might be confused depending on the circumstances.
Send As can be useful in a scenario where you are sending as a mail-enabled distribution group. If
someone replies, it will go to that distribution group which ultimately gets sent to every user who is a
part of that distribution group. This article will explains how to use both methods.

Send on Behalf
There are three ways to configure Send on Behalf. The first method is by using Outlook Delegates
which allows a user to grant another user to Send on Behalf of their mailbox. The second method is
having an Exchange Administrator go into the Exchange Management Shell (EMS) and grant a specific
user to Send on Behalf of another user. The third and final method is using the Exchange Management
Console (EMC).

Outlook Delegates
There are major steps in order to use Outlook Delegates. The first is to select the user and add him as
a delegate. You then must share your mailbox to that user.
1. Go to Tools and choose Options
2. Go to the Delegates Tab and click Add
3. Select the user who wish to grant access to and click Add and then Ok
Note: There are more options you can choose from once you select OK after adding that user. Nothing
in the next window is necessary to grant send on behalf.
1. When back at the main Outlook window, in the Folder List, choose your mailbox at the root
level. This will appear as Mailbox Full Name
2. Right-click and choose Change Sharing Permissions
3. Click the Add button
4. Select the user who wish to grant access to and click Add and then Ok
5. In the permissions section, you must grant the user at minimum, Non-editing Author.

Exchange Management Shell (EMS)

This is a fairly simple process to complete. It consists of running only the following command and you
are finished. The command is as follows:
Set-Mailbox UserMailbox -GrantSendOnBehalfTo UserWhoSends

Exchange Management Console (EMC)

1. Go to Recipient Management and choose Mailbox
2. Choose the mailbox and choose Properties in Action Pane
3. Go to the Mail Flow Settings Tab and choose Delivery Options
4. Click the Add button
5. Select the user who wish to grant access to and click Add and then Ok