CHIEF EXECUTIVES SERVICE - ORGANISATIONAL DEVELOPMENT

Personnel Services Job Description

POST:

Recruitment & Retention Officer

GRADE:

Scale 6

RESPONSIBLE TO:

Recruitment & Retention Consultant

RESPONSIBLE FOR:

None

Objectives
1. To provide an efficient, high quality recruitment service.
2. To accurately update and maintain the SAP recruitment module at all stages of the recruitment
process.
3. To participate in cover arrangements within the team.

Responsibilities
1. Provide advice and guidance to managers, candidates or colleagues concerning any aspect of
the recruitment process.
2. To assist in training interventions for line mangers regarding the recruitment process.
3. Maintain a case load of recruitment activity and to undertake operational recruitment activity
from initial identification of the vacancy through to confirmation of start date.
4. To maintain and update records of all recruitment activity ensuring that progress checks are
made and acted upon on a regular basis.
5. Liaise with the advertising agency concerning placement of adverts ensuring that deadlines are
adhered to.
6. To work as a member of the team, covering for colleagues as/when required.
7. Ensure all vacancy details are updated on the SAP system and that all follow through
recruitment activity is done via the SAP system.

8. To upload advertisements and attachments to the Council's website and to ensure that all
vacancies are advertised in the Council's Job Search bulletin.
9. Co-ordinate all stages of the recruitment process, including arrangements for pre-employment
checks bringing any problems to the attention of your the manager.
10. To maintain contact with Recruiting Managers throughout the process ensuring that they are
kept informed of progress or delays.
11. Prepare provisional offer letters including calculation of all contractual requirements.
12. To prepare simple management reports from the SAP recruitment module regarding recruitment
activity.
13. Work closely with the administrative officers in the Recruitment Team to ensure that application
packs are prepared in advance of the advert appearing and to that packs are dispatched within
agreed timescales.
14. Participate in the organisation of, and attend, open days and other recruitment events as/when
required.
15. Check completion of returned CRB forms to ensure accuracy and maintain details of applicants.
16. Complete applications for work permits.
17. Personnel Services operates as a shared service provider. Staff are expected to carry out any
duties within the general scope of the personnel function. Duties will be commensurate with the
grade of the job and full instruction/training will be provided.

Personnel Services Candidate Specification

Recruitment & Retention Officer
The following are all essential criteria and should be addressed in your application.

Previous experience of working in a personnel or recruitment team

A demonstrable understanding of the importance of customer care both for internal and external
customers

Experience of prioritising a heavy workload to meet deadlines

Experience of organising a heavy and varied workload including progress checking of work

Ability to develop and maintain good working relationships with colleagues, line mangers and
staff working with external providers.

High level communication skills -both verbal and written

Ability to work as a member of a team

Ability to use your own initiative to solve problems and to work without constant supervision

Be computer literate and have experience of using a range of microsoft office products.

Willingness to modernise and improve the recruitment process

Understanding of diversity issues within a recruitment environment

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Recruitment & Retention Officer

The range of competencies applicable to the post are:

Customer Relationships

Establishing credibility
Partnership working
Proactive approach
Promoting the personnel service
Influencing and negotiating effectively
Valuing diversity

People Management
People Management

Strategic Thinking

Identify strategies for dealing with people management problems

Understanding organisational and political environment
Change Management
Responding to developments in legislation etc

Problem Solving
Analytical thinking
Decision making
Flexibility and adaptability to meet customer needs

Planning & Organisational

Managing resources
Planning & performance management
Delivering Outcomes

Team Working
Being a team member
Facilitating and promoting change
Encouraging Team ethic

Information/ Knowledge Management

Understanding key information requirements
Effectively utilising and communicating key HR information
Developing and maintaining a strong employment law knowledge base