Documenti di Didattica
Documenti di Professioni
Documenti di Cultura
Professor:
Jolanta Aritz
Office:
ACC 215D
Office Hours: T 11am -12:30pm and by appointment
E-mail:
aritz@marshall.usc.edu
Telephone:
213-821-5483
COURSE DESCRIPTION
will:
Build practical skills by conducting research, working on case studies
involving intercultural business communication issues, participating in the
experiential learning activities and class exercises.
Learn to analyze and interpret intercultural business situations and contexts.
Augment their international experiences at Marshall by being able to analyze
and interpret these experiences.
3. Personal attributes. The students enrolled in BUCO 260 will develop the
McGregor, James. 2005. One Billion Customers: Lessons from the Front Lines of Doing
Business in China. Wall Street Journal Book: Free Press.
Murphy, Byrne, J. 2008. Le Deal: How a Young American, in Business, in Love, and in
Over His Head, Kick-Started a Multibillion Dollar Industry in Europe. New York,
NY: St. Martin's Press.
Storti, Craig. 2007. The Art of Crossing Cultures. Nicholas Brealey Publishing,
Boston/London.
Storti, Craig. 2007. Speaking of India: Bridging the Communication Gap When Working
With Indians. Intercultural Press, Boston, MA.
Storti, Craig. 2001. The Art of Coming Home. Nicholas Brealey Publishing.
Hall, Edward. 1990. The Hidden Dimension. Anchor books: New York, NY.
Zafer Parlar. Business Over Turkish Coffee: Tips For Doing Business in Turkey
Assigned select readings.
EXPECTATIONS, EVALUATION AND GRADING
Expectations: Attendance, active participation, and a positive attitude are required for
successful completion of this course. Must be present to win is true of skill building
and most other things in life. Many sessions involve group activities, and I plan and
organize them assuming all students will be present. Please notify me as far in advance
as possible if you are unable to attend any class or exercise so that I may adjust the
activities as necessary.
Evaluation: At the end of the course students will receive a letter grade based on their
Percentage of
course grade
10%
10%
10%
15%
15%
20%
20%
100%
1000
Complete instructions for each assignment will be posted on Blackboard.
Final grades represent how you perform in the class relative to other students. Your grade
will not be based on a mandated target, but on your performance. Historically, the
average grade for a Marshall elective course is a 3.3.
COURSE SIGNIFICANCE AND RELEVANCE
The changes in the global market have brought forward the key competency of future
global business leaders: the ability to move between cultures and translate
information across cultures. BUCO 260 develops these intercultural business
competencies and teaches students skills that are essential in communicating
information across cultural borders by ways of analyzing, interpreting, translating
and successfully transferring that information.
BUCO 260 creates the foundation and deeper knowledge of the global business context
upon which specific skills and strengths are built. The course may be taken prior to the
upper division BUCO 460: International Business Communication course, which focuses
on organizational communication skills needed for working in international or global
business settings. This elective builds foundation to prepare students for upper division
classes with global emphasis, MOR 470 Global Leadership and MOR 492 Global
Strategy, and their more localized focus on leadership in MOR 470 and strategy in MOR
492.
BUCO 260 will especially benefit business students who are planning to participate in or
just returned from the international trips organized by Marshall Undergraduate
International Business Programs, summer internships abroad, and/or are planning to
participate in a semester long study abroad offered by the Marshall School of
Business.
ACADEMIC STANDARDS AND UNIVERSITY POLICIES
Attendance. Your attendance and punctuality are necessary. Class discussions and
course assignments require your presence and participation in class. In cases of
compelling personal reasons (death in the family, hospitalization, etc.), absences may be
4
excused. You must present documentation of some kind in order to excuse an absence.
You will be marked absent for the day if you are more than ten minutes late for the class,
or if you leave before the class is over without proper notification.
Assignments. All assignments for this course must be completed on time and turned in at
the beginning of the class period. If you are unable to attend class on the day a written
assignment is due, make arrangements for it to be delivered to the classroom or to my
mailbox before the class. All late assignments will receive a grade penalty. Late or not,
however, you are expected to complete all assignments to pass this course.
Retention of "Graded" Work. Final exams and all other graded work which
affected the course grade will be retained for one year after the end of the
course if the graded work has not been returned to the student; i.e., if I
returned a graded paper to you, it is your responsibility to file it, not mine.
Class Activity
Week 1
8/26
INTRODUCTION
Discuss course syllabus, requirements, and
course policies. Oral introductions.
Week 2
9/2
AN OVERVIEW OF CULTURE
Discuss culture, stereotypes, prototypes, and
applications in the global marketplace.
Readings: Tuleja, E.A. Ch.1
Week 4
9/9
Week 3
9/16
CULTURAL DIMENSIONS
Week 5
9/23
Week 6
9/30
Week 7
10/7
Week 8
10/15
Location: BRI-ELC
Week 9
10/21
Case study
Week 10
10/28
Week 11
11/4
Week 12
11/11
Week 13
11/18
Week 14
11/25
Global Dexterity
Readings: Molinsky, Part II (pp. 47-129)
Global Dexterity
Readings: Molinsky, Part III (pp. 129-173)
THANKSGIVING WEEK
Watch the movie: Shanghai calling
Week 15
12/2
Class Activity