GSM Service

Types of
services

Bearer services

Teleservices

Supplementary
services

The ETSI Standards define the telecommunication services in

the same way as ISDN (Integrated Services Digital Network)
does. Different types of services are distinguished: bearer
services, tele-services and supplementary services.
Bearer services are telecommunication services providing the
capability of transmission of signals between access points
(called user-network interfaces in ISDN). The bearer services
describe what the network can offer (e.g. speech, data and
fax).
Teleservices are telecommunication services including
terminal equipment functions, that provide communication
between users according to protocols established by
agreement between network operators. The teleservices are
user end-to-end services (e.g. emergency call and short
message service).
Supplementary Services modify or supplement a basic
telecommunication service. Consequently, they cannot be
offered to a customer as a stand-alone service. They must be
offered together or in association with a basic
telecommunication service. The same supplementary service
may be applicable to a number of telecommunication services.
Most supplementary services are directly inherited from a
fixed network, with minor modifications (when needed) to
adapt to mobility. Examples of supplementary services are
calling line identification and call waiting.

Supplementary Services
Supplem
entary
services
manage
ment

Administrative functions can be performed by both the mobile

subscriber or network to control Supplementary Services.
These functions include:
Provisioning. The service provider makes an service
available for a subscriber.

Invoking. The service required is invoked by the

subscriber (for example by pressing a specific button) or
automatically by the network or terminal as a result of a
particular condition (e.g. calling number identification for each
incoming call).

Applicabil
ity of
suppleme
ntary
An operation is effective on those basic services (within the
services
basic service group) that have been provisioned, and for
Supporte which the supplementary service is applicable.
d
suppleme
ntary
services

In interworking situations with CSPDN and PSPDN these

services can only be used during call set-up (e.g. call
forwarding services). When a call is established between a
mobile station and a Public Data network (PDN), the MS acts
as a data network terminal and can consequently only use the
services that are supported by the relevant PDN. (PDN
supplementary services are outside the scope of GSM).

Line Identification Services:

Calling Line Identification Presentation

(CLIP)

Calling Line Identification Restriction

(CLIR)

Connected Line Identification Presentation

(COLP)

Connected Line Identification Restriction

(COLR)

Line Identification Services

Calling line
identification
presentation
(CLIP)

Calling line
identification
restriction
(CLIR)

Connected
line
identification
presentation
(COLP)

Connected
line
identification
restriction
(COLR)

The CLIP service allows the called party to receive the line
identity of the calling party. The network delivers the calling line
identity to the called party at call set-up time, regardless of the
terminal capacity to handle the information. The CLIP service may
not be applicable if at least one of the two parties is not an ISDN
or GSM PLMN subscriber (depends on national network specific
rules).
The CLIR service enables the calling party to restrict presentation
of its line identity to the called party. For inter-network calls, when
the CLIR service is invoked, the originating network provides the
destination network with a notification that the line identity of the
calling party is not allowed to be presented to the called party.
Normally CLIR takes precedence over CLIP. However, depending
on national regulations, some networks may define categories of
subscribers that have the ability to override the presentation
restriction (CLIR) and have the calling line identity presented (e.g.
the police).
The COLP service allows the calling party to receive the line
identity of the connected party. This service is not a dialling
check, but the calling subscriber receives the full connected line
identity as used in a full ISDN/GSM environment, i.e including all
the information necessary to unambiguously identity the
connected party. The network delivers the connected line identity
to the calling party regardless of the terminal capability to handle
the information.

The COLR service allows the connected party to prevent

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presentation of its line identity to the calling party. The network

automatically invokes the COLR service for each incoming call at
set- up phase. When the COLR service is invoked, the destination
network provides the originating network with a notification that
the line identity of the connected party is not allowed to be
presented to the calling
party. This also applies to inter-network calls.
Normally COLR takes precedence over COLP. However,
depending on national regulations, some networks may define
categories of subscribers that have the ability to override the
presentation restriction (COLR) and have the connected line
identity presented (e.g. the police).

Call Offering Services:

Call Forwarding Unconditional

(CFU)
Call Forwarding on Mobile Subscriber Busy
(CFB)

Call Forwarding in Mobile Subscriber Not Reachable

(CFNRc)

Call Offering Services

Call forwarding
unconditional
(CFU)

This service permits a called mobile subscriber to have the

network send all incoming calls (or just those associated with
a specific basic service group), addressed to its directory
number, to another directory number. The ability of the
served mobile subscriber (i.e. the `forwarding subscriber or
the `called subscriber) to originate calls is unaffected. If this
service is activated, calls are forwarded no matter what the
condition of the termination.
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Call forwarding
on
mobile
subscriber
busy (CFB)
Call forwarding
on
mobile
subscriber
not reachable

This service permits a called mobile subscriber to have the

network send all incoming calls (or just those associated with
a specific basic service group), that reach a busy signal, to
another directory number.
This service permits a called mobile subscriber to have the
network send all incoming calls (or just those associated with
a specific Basic Service group), addressed to her directory
number, but which is not reachable, to another directory
number.
The ability of the served mobile subscriber to originate calls is
unaffected. Call origination is affected if only the MS is deregistered, if there is radio congestion, or if the MS is being out
of radio coverage. If this service is activated, a call is
forwarded only if the MS is not reachable.

Call Completion Services

Call waiting
(cw)
Call holding
(HOLD)

Call Completion Services

Call waiting (CW)

Call holding

The Call Waiting Service permits a mobile subscriber to be

notified of an incoming call (as per basic call procedures),
while the traffic channel is not available for the incoming call
and the mobile subscriber is engaged in an active or held call.
Subsequently, the subscriber can either accept, reject, or
ignore the incoming call.
The time the network will wait for a response of the mobile
subscriber to the waiting call can be set to between 0.5 and 2
minutes, at the service providers discretion.
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(HOLD)

The Call Holding Service allows a served mobile subscriber,

who is provisioned with this supplementary service, to
interrupt communication on an existing active call and then
subsequently, if desired, re-establish communication. The
traffic channel remains assigned to the mobile subscriber after
the communication is interrupted to allow the origination or
possible termination of other calls. The served mobile
subscriber can only have one call on hold at a time.
If the served mobile subscriber has a call on hold and is not
connected to an active call, she can either retrieve or
disconnect the held call, or set up another call. She can not
receive a call, except when using the Call Waiting (CW)
service.
If the served mobile subscriber is connected to an active call
and has another call on hold, the subscriber can alternate
between the two calls, or disconnect either the active call, the
held call, or both calls. Again no new call can be accepted,
except when using the CW service.

Multiparty Supplementary Services:

Multi Party Service

(MPTY)

Multi Party Supplementary Services

Multi party
service
(MPTY)

This service provides a mobile subscriber with the ability to have

a multi-connection call, i.e. a simultaneous communication with
more than one party.
A pre-condition for the MPTY service is that the served mobile

subscriber is in control of one active call and one call on hold,

both calls having been answered. In this situation the served
mobile subscriber can request the network to begin the MPTY
service. Once a MPTY call is active, remote parties may be
What MPTY can added, disconnected or separated.
do

During a multi-party call, the served mobile subscriber is able

to:
the connection to multi-party on hold. The served mobile
subscriber may make a new call (to a potential participant) or
process a Call Waiting request. While the multi-party call is on
hold, the remote parties in that call can still communicate with
each other.
Put

another party, to which a private communication has been

established previously (see above). By again invoking the MPTY
service, the network joins the active call and the MPTY call on
hold together, resulting in an active multi-party call again.
Add

Separate

a remote party. Explicitly choose one remote party to

have a private conversation with. This results in that remote
party being removed from the multi-party call which is placed on
hold, and the conversation between the served mobile
subscriber and the designated remote party being a normal
active call. Again, while on hold, the participants of the MPTY
call can still communicate with each other. The separated party
can be added again to the MPTY call or released.
the entire MPTY call or disconnect remote parties
on a one at a time basis.
Disconnect

Charging Supplementary Services

Advice of charge (information)

(AOCI)
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Advice of charge (charging)

(AOCC)

Charging Supplementary Services

Advice of
This service permits the mobile station to display an accurate
charge
estimate of the size of the bill which will eventually be levied in
(information) the Home PLMN (HPLMN).
(AOCI)
Advice of
charge
(chargi
ng)
(AOCC)

This service allows the mobile subscriber to indicate the charge

that will be made for the use of telecommunication services. It is
intended for applications where the user is generally not the
subscriber but is known to the subscriber, and where the user
pays the subscriber, rather than the Service Provider.
The charge information is based as closely as possible on the
charge that will be levied on the subscribers bill in the Home
PLMN (HPLMN).

Call Restriction Services:

Barring Outgoing Calls:
All Outgoing Calls
(BAOC)
Outgoing International Calls
(BOIC)
Outgoing International Calls ex-Home
(BOIC-exHC)

Barring Incoming Calls:

All Incoming Calls
(BAIC)
Incoming Calls, Roaming Outside Home
(BIC-Roam)
Call Restriction Services
Call restriction
services

Types of
calls
barred

The Call Restriction supplementary services allow the possibility

for a mobile subscriber to bar certain categories of outgoing or
incoming calls at the subscribers access. The group of Call
Restriction Services includes two supplementary services:
Barring

outgoing calls

Barring

incoming calls

The mobile subscriber can select the categories of calls to be

barred. The following categories are defined:
All

outgoing calls (BAOC)

Outgoing

international calls (BOIC)

Outgoing

international calls except those directed to the home

PLMN country (BOIC- exHC)
All

incoming calls (BAIC)

Incoming

calls when roaming outside the home PLMN country

(BIC-Roam)