Airtel Broadband and Telephone services

Airtel’s high speed optic fiber network spans 35000 kms covering
almost all the major cities in the country. The network is configured in
multiple “self-healing” rings to ensure error free service. In addition, the
flexible IP/ATM layer, built on an optical core allows rapid service
delivery time frames and highly customized solutions to meet diverse
requirements.

Features of Airtel Broadband

All speed- no breakers

Airtel Data Services offers a dedicated bandwidth with speed
of upto 512 Kbps available at a single click and supported by
a superior technology infrastructure.
Large data files can be attached, downloaded, uploaded and
exchanged at amazingly unbelievable speeds.

Scaling new heights

Airtel data services offer a wide range of tariff plan packages,
with the flexibility to scale up the connections as the needs
and business grow. The ease of upgradation and the price
performance value make business sense. Superior server
technology and a dedicated port provide total security storage
to data and information exchange through the internet.

Cost-effective- Added benefits, lower costs

Two built-in static IP addresses to facilitate scalability. Avail
of an easy to install, state-of-the-art WiFi wireless access
solution, configured with Airtel Data Services connection.
This allows wireless mobility within the premises.

Round the clock customer care

Just to ensure that there are no hurdles to the business, not
even minor technical snags.
Airtel offers a bouquet of self care services

Single Login ID
All Airtel numbers (Telephone, broadband and mobile) can be registered
in one My Airtel user ID and manage them by a single login.

Easy Registration
Simply log onto www.airtel.in and click on the ‘Register Link’.
Now fill the My Airtel Registration Form and click on the ‘submit’
button.
Once the details of an individual have been submitted the password is
sent through SMS or E-mail on the registered mobile number/E-mail ID.
Now an individual is ready to start viewing My Airtel.

Online Viewing of Bill

Through My Airtel one can view his/her last 12 bills.

Classification of Calls as Personal and Official

Call details can be viewed and can be classified made by him/her into
personal and official.

Bills by E-mail
An individual can update his/her profile on the website and can specify
his/her E-mail ID and willingness to receive bills by E-mail.

Online payment of Bills

My Airtel also provides the facility to pay the bills online through
VISA/MASTER Cards.
Facility to Log Complaints and Requests Online
My Airtel provides a channel to register feedback about the services,
request for a new facility.

Free of Cost Service

Subscription to this service is available free of cost.

History of Digital Subscriber Line

Digital Subscriber Line Technology was developed by Joe
Lechleider at Bellcore (later named Telcordia
Technologies). The first type of DSL, ADCL (Asymmetric
Digital Subscriber Line) was created in 1988.

Digital Subscriber Line Technology

DSL also known as xDSL is a group of technologies that provide data

transmission through the wires of local phone company. Previously DSL
stood for Digital Subscriber Loop, although now many have adopted the
term Digital Subscriber Line.

With a large variety if DSL services; theoretical downstream speeds can

range from 256KBIT/S to 24 MBIT/S (24000KBIT/S), depending on
various factors, such as line quality, type of DSL and distance from
provider.

Airtel Data Service is powered by DSL i.e. Digital Subscriber Line

technology. The Company also provides telephone services and Internet
access over DSL in 15 circles.

DSL provides blazing-fast, secure Internet access and can be delivered

to both homes and to businesses. Delivered right through a regular
telephone line data rates can vary from 128Kb to 8Mb per second
depending on the type and cost of the service.
DSL technology provides instant Internet and network access at speeds
up to 50 times faster than a 28.8Kbps modem on a standard analog
phone line. There are no Dial-up delays, no busy signals. What used to
take minutes or hours to download will take just seconds or minutes.

With DSL Internet service graphics heavy files, large documents,

software, photos, E-mail attachments and more instantly. And because
DSL Internet Service sends data and voice over the same line, you can
talk on the phone while you are online.

And most important it’s a service that you don’t have to dial into. Just
turn on your PC, open a browser, and you are ready to surf (No more
hearing those annoying beeps and tones, then waiting to be connected.
You are always connected whenever you wish to!). Beyond Internet
access, DSL also has the ability to carry additional phone lines and
entertainment services using the same pair of wires.

Which one is better – DSL or Cable

According to Network and Security

The over all security of DSL is much stronger than cable due to fact it’s
a dedicated connection to the provider and is less likely to get
interference from threats. Although you are never safe without the
proper software or hardware to protect your system.

According to Speed
DSL provides a dedicated connection, thus giving a much more constant
speed. Cable connection speeds will constantly fluctuate depending on
the amount of users on the network.

SME/SMB/Corporate/Commercial Segment who require heavy

data transfer limit.
- No hourly bondage. Need to be 24 hrs online.
Board of Directors
The group has been structured to create functional and operational
specialization with a linear vision of business lines and functional areas.

Management Structure
The company is headed by Chairman and Group Managing Director
SUNIL BHARTI MITTAL, who is assisted by two joint managing
directors AKHIL GUPTA and RAJAN BHARTI MITTAL. The
company also has two Presidents President Mobile Services and
President Infotel services; this responsibility includes Fixed-line, Long
Distance and Broadband Services.
The Presidents report to the Group Chairman and Managing Director.
The head of units and SBU’s report to the respective business’s
president.
An apex team of Corporate Directors has been constituted. The
Corporate Directors have supervisory and strategic responsibilities for
functional areas across business lines. The Directors oversee functional
areas including Business Development, Human Resources, Marketing,
Corporate Communications, IT & Technology, Finance, Legal,
Corporate Affairs, Corporate Strategy & Planning and Supervisory
Director cum Chief Mentor-mobility.

The organization structure is designed to ensure that identical businesses

run along similar lines and best resources in any functional field, be
tapped to serve the best interests of the entire group.

1 The structure also defines the role of the head of

the units who are empowered to manage their
respective companies and are fully responsible
for business operations to build world class
organizations with a high degree of customer
focus.

2 Partners
The company has a strategic alliance with SingTel. The investment
made by SingTel is one of the largest investments made in the world
outside Singapore, in the company.
The company also has a strategic alliance with Vodafone. The
investment made by Vodafone in Bharti is one of the largest single
foreign investments made in the Indian telecom sector.
The company’s mobile network equipment partners include Ericsson
and Nokia.
In the case of the broadband and telephone services and enterprise
services (carriers), equipment suppliers include Siemens, Nortel,
Corning, among others. The Company also has an information
technology alliance with IBM for its group-wide information technology
requirements and with Nortel for call center technology requirements.
The call center operations for the mobile services have been outsourced
to IBM Daksh, Hinduja TMT, Teletech and Mphasis.

Bharti Televentures is the fixed line operator business of Airtel. In the

recent branding exercise, all the services have been offered under the
Airtel brand. Data is the next driver for growth. This is clear to the
operators who have belatedly realized the implications for having a pie
in all the segments of telecommunications. Hence Bharti ventured in the
broadband market.
However, the main contention in the broadband market is the price
offering which includes the bandwidth costs as well as the cost of laying
down the copper wire. Typically, in the mentality of the profit making
exercise, Airtel has so far focused only in those areas where it perceives
that a huge market is present. However, I still hold that their thrust
should be in smaller towns and cities where BSNL would ultimately
usurp their potential customer base. It seems that their fancily paid
MBAs haven’t really understood the success of BSNL who focused on
the B and C class cities where it has drawn unparalleled support despite
the lousy customer experiences. This is because of the absence of any
other operator.
The current offerings by Airtel does not really enthuse a potential
customer who is looking at sustained data transfer. It is the classic case
of having something better than nothing.
Add to the lousy customer care that Airtel is slowly perfecting, it is
staffed with people who usually land up in their jobs with little idea of
their job profile. The so-called Tech engineers have often been unable to
help a customer who is facing issues with the connectivity.

AIRTEL’s ENTERPRISE SERVICES

The company is a part of Bharti Enterprises, and is India's
leading provider of telecommunications services. The businesses at
Bharti Airtel have been structured into three individual strategic business
units (SBU’s) - mobile services, broadband & telephone services (B&T)
& enterprise services. The mobile services group provides GSM mobile
services across India in 23 telecom circles, while the B&T business
group provides broadband & telephone services in 90 cities. The
Enterprise services group has two sub-units - carriers (long distance
services) and services to corporates. All these services are provided
under the Airtel brand.

Our Services:
• Voice Services
• Mobile Services
• Satellite Services
• Managed Data and Internet Services
• Managed e-Data Services

AirTel launches VQE (Voice Quality

Enhancer) for the first time in Kolkata.
Introducing VQE (Voice Quality Enhancer) for the first time in Kolkata.
VQE is a revolutionary new system that spectrally reduces background
noise. It eliminates acoustic echo, adjusts speech levels in both
directions and does away with low or distorted speech so that every
word of your's can be heard clearly, wherever you may be speaking
from.

The VQE technology has been sourced from Tellabs of USA, world
leaders in Voice Quality technology. Some of the prominent GSM
operators using Tellabs solution in the world are SingTel, Bell South,
Telstra, BT Cell etc. The Tellabs noise reduction technology removes
high background noise from the wireless side of the call thus delivering
near wireline clear call quality
on mobile phones. The Tellabs 3000 series of voice-quality
enhancement echo technology also eliminates the complexity of acoustic
echo generated by digital mobiles and hands free kits.

So go ahead. Express yourself and feel the difference on Kolkata's only

Non-Stop 2.5G Network
SERVICE TYPE OF DESCRIPTION PREPAID POSTPAID
NAME SERVICE CHARGES CHARGES
(Rs.) (Rs.)
Calling Line Automatic Displays the callers number Rs. 25
Identification only for new on your mobile phone screen
Presentation acquisitions
(CLIP)
Dial-a-service Automatic Users can call to get certain Rs. 2.40 per Rs. 2 per
only for new information and service. For minute minute
acquisitions instance, Dial 604 for
Infotel, Dial 131 for Railway
info. These call numbers are
available in the phone book
WAP Automatic download exclusive contents Per content Per content
only for new from Airtel's WAP site download download
acquisitions
GPRS & Automatic Access internet on the move GPRS GPRS
Masala only for new and download exclusive Charges - Rs Charges - Rs
acquisitions contents from Airtel's WAP 600 per 600 per month
site month
646 Calling Automatic Users can call into this voice Rs. 6 per Rs. 6 per
charges only for new recognition service and minutes minutes
acquisitions listen to jokes, movie
gossips, download ringtones
etc
VAS SMS Automatic Content offered by media Rs. 3 per
Charges only for new companies like Indiatimes,
acquisitions Rediff, Yahoo fall into this
 AIRTEL NEWS

• Bharti Airtel inks USD 400 million network expansion contract

with NOKIA
• Bharti Airtel limited: Q2 cash profit exceeds Rs. 1,600 crores,
PBT crosses Rs. 1,000 crores.
 • Bharti Airtel is amongst India’s Most Admired Knowledge
enterprises in 2006.
• Sunil Bharti Mittal receives ‘The Honorary Fellowship’ from
IETE.
• Notice of postal ballot for seeking consent of the shareholders
on scheme of amalgamation of Satcom Broadband Equipments
Limited and Bharti Broadband Limited with Bharti Airtel
Limited.

• Bharti Airtel to Observe Silent period from October 1, 2006.

Board of Directors
The Board of Directors of the Company has an optimum mix of
Executive and Non-Executive Directors, which consists of three
Executive and fifteen Non-Executive Directors.
The Chairman and Managing Director, Mr. Sunil Bharti Mittal, is an
Executive Director and the number of Independent Directors on the
Board is 50% of the total Board strength. The independence of a
Director is determined on the basis that such director does not have any
material pecuniary relationship with the Company, its promoters or its
management, which may affect the independence of the judgment of a
Director.
The Board members possess requisite skills, experience and expertise
required to take decisions, which are in the best interest of the
Company.
The composition of the Board is as under:
○ Sunil Bharti Mittal
○ Rajan Bharti Mittal
○ Akhil Gupta
○ Rakesh Bharti Mittal
○ Chua Sock Koong
○ N. Kumar

○ Kurt Hellstorm
○ Donald Cameron

○ Paul O’Sullivan

○ Professor V.S. Raju

○ Pulak Chandan Prasad
○ Bashir Abdullah Currimjee
○ Gavin Darby

○ Syeda Imam
○ Ajay Lal
○ York Chye Chang
○ Paul Donovan

○ Arun Bharat Ram

Airtel AllOver