Documenti di Didattica
Documenti di Professioni
Documenti di Cultura
Version 7.2.0
February 1999
Document Number WHP-72UN
Supply Chain
Lawson Software, Inc., believes that the information described in this manual is accurate and reliable, and
much care has been taken in its preparation. However, no responsibility, financial or otherwise, can be
accepted for any consequences arising out of the use of this material, including loss of profit and indirect,
special, or consequential damages. No warranties extend beyond the program specification.
The customer should exercise care to assure that use of the software and related documentation is in full
compliance with the laws, rules, and regulations of the jurisdictions in which it is used.
These materials are confidential unpublished works of Lawson Software, Inc. Contents of this publication
are copyrighted and cannot be reproduced in any form without the written permission of Lawson Software,
Inc. The information contained herein is subject to change. Revisions may be issued from time to time, and
Lawson Software, Inc., assumes no responsibility to advise customers of changes or additions.
All brand or product names mentioned herein are trademarks or registered trademarks of Lawson Software,
Inc., or the respective trademark owners.
Contents
Introduction
vii
17
Contents
iii
Chapter 2: Setup
27
Chapter 3: Procedures
33
iv
Contents
95
Contents
Orders .......................................................................... 96
Requisitions ................................................................. 97
Future Days Calculation ..................................................... 97
Shipment Backordered or Voided Service ......................... 99
System-Assigned Routes ................................................. 100
Route Defaults ........................................................... 100
Delivery Day Change ................................................. 100
Program Numbering .........................................................101
103
111
Glossary
113
Index
123
vi
Contents
Introduction
The LAWSON INSIGHT II Warehouse system is a software
package that creates and processes shipments for orders and
requisitions.
The following are some of the major features and benefits of the
Warehouse system.
Read the
Orders
Requisitions
Introduction
vii
viii
Introduction
Applications
Environment
Training Materials
Introduction
ix
Applications
Introduction
Environment
Training Materials
http://www.lawson.com
Introduction
xi
Represents
bold
italics
(F1)(F24)
Key1+Key2
Key Names
Because different keyboards can have different key names, your
keyboard key names might not match those used in Lawson
Software documentation. For example, if the instructions say
Choose OK, and your keyboard does not have an OK key, press
the key that is mapped as the OK key on your keyboard (for
example, the F12 key or the Enter key).
xii
Introduction
Terminology
Lawson Software uses several terms in its documentation that
have a precise meaning. The following table defines these terms.
Term
Meaning
choose
define
OK
run
Introduction
xiii
Term
Meaning
select
type
use
xiv
Introduction
1-800-695-9000
1-800-888-3440
(0)181-754-8460
612-379-8569
documentation@lawson.com
Introduction
xv
xvi
Introduction
Chapter 1
Warehouse Terms
Required Setup
Warehouse Terms
The Warehouse Procedures Manual uses four terms that you
need to understand before continuing.
Term
Description
Document
Destination
Details
17
Required Setup
Term
Description
Create PO
Required Setup
You must perform setup in two LAWSON INSIGHT II systems
before you can begin processing shipments in the Warehouse
system. The two systems are the
18
You define
To
Company
Item groups
Items
Locations
what formula the system will use to calculate the available-toallocate quantity, and
First, you decide whether you want to allocate items using the
online or batch allocation method.
Allocation Method
Allocation means that you reserve inventory quantities for a
document line item. When you enter a document, you create a
demand in the Warehouse system. You need to allocate or
reserve items to fill that demand. The following table lists the items
that you allocate in the Warehouse system.
Kind of item
Description
Inventoried
Nonstock
Special
Note In the Requisitions system, service items also exist. They are
used for services such as equipment repair or copier
maintenance. You cannot process these kinds of items in the
Warehouse system.
19
During setup, you decide how to allocate items, using the online
or batch method. Online allocation means that you allocate
inventory for a document at the same time that you enter the
document. You fill documents on a first come, first served basis,
and can tell customers or requesters immediately about items with
insufficient stock that need backordering.
Batch allocation means allocating inventory by running a batch
program. The item quantities remain open (unreserved) until you
run the batch allocation program. Companies with a high volume
of documents run WH110 (Batch Allocation) at least once a day.
If you select the batch allocation method, you must run WH110 as
one of the shipment processing steps.
Online allocation companies run WH110 to allocate backorders
and future orders. A backorder exists when an item has
insufficient quantity in inventory to fill a document. When you
receive more of the item in stock, run WH110 to allocate the
backordered quantity. Future orders are not allocated or delivered
until some point in the future.
For information on how the system handles future orders, see
Processing Future Orders in chapter 3.
Allocation Sequence
Your second decision involves determining the sequence in which
documents are allocated when you run WH110 (Batch Allocation).
The two options are
priority and
Orders
AR10.1 (Customer)
Requisitions
RQ10.1 (Requisitions)
Note The requisition allocation priority
defaults to 50 if you do not enter a priority
on the requisition.
20
Allocation Formula
The third decision involves defining the formula that the system
uses to calculate and display the available-to-allocate quantity.
The available-to-allocate quantity is the quantity available for you
to reserve. You define the formula as equal to the stock-on-hand
quantity plus or minus a series of other quantities.
The Allocated Quantity, In-Process Quantity, and Backordered
Quantity are always subtracted. The remaining quantities are:
On-Order Quantity
Intransit Quantity
Work-in-Process Quantity
Inspection Hold Quantity
You decide whether each quantity is to be added or subtracted
from the stock-on-hand quantity. The following table explains
these quantities.
Kind of quantity
Indicates the
Allocated
In-Process
Backordered
On-Order
Intransit
21
Kind of quantity
Indicates the
Work-in-Process
Inspection Hold
Comment Types
In the Inventory Control system, you define comment types, which
group item comments into user-defined types. During item setup,
you decide which of these comment types print on two Warehouse
system reports, the
packing lists.
Pick lists are documents that list suggested item quantities to pick
from inventory. Packing lists are a list of packed items by inventory
location.
22
For information on
See
Pick lists
Packing lists
Route Delivery
A critical decision you make is whether you deliver your own
goods to customers. This is a one-time decision that you should
plan carefully.
Companies that deliver their own goods would select the route
processing option. In route processing, customers are assigned to
routes and stops in the company. Routes indicate the day on
which you deliver goods and the sequence in which you deliver
them.
Selecting the route processing option is a one-time decision that
you cannot change. By selecting the option, you agree that orders
meant for route delivery are processed differently.
For information on entering orders, see the Order Entry
Procedures Manual. For information on processing orders by
route, see Delivering Orders by Route in chapter 3 and SystemAssigned Routes in chapter 4.
Allocation Date
If your company allocates orders by batch, you can choose which
date the system will use when you run the batch allocation
program. The three dates are the
document entry,
The expected ship date is the date you expect to ship goods to a
customer or requester.
For requisitions, the only date used for batch allocation is the
requested delivery date that was entered on the requisition.
23
Order Processing
For orders, you decide whether each customer
24
Requisition Processing
The following table describes how the same processing options
are handled for requisitions.
Option
Proof of Delivery
Backordering
Credit checking
Pick priority
25
26
Chapter 2
Setup
This chapter gives instructions on setting up the Warehouse
system.
picking,
packing, and
shipping feedback.
Chapter 2 Setup
27
28
Chapter 2 Setup
Description
Chapter 2 Setup
29
Document
Description
User Text
Note For information on interfacing pick lists and feedback, see the
Supply Chain Management Technical Guide.
Converting Shipments
You can convert shipments from your non-Lawson system to the
Warehouse system.
After you review your conversion options and get your data ready
to convert, run the following program to convert your non-Lawson
shipments.
30
Chapter 2 Setup
Name
Shipment
WHSHIPMENT
Shipment Line
WHSHIPLINE
WHSHIPCOMP
WHSHLDTL
Chapter 2 Setup
31
32
Chapter 2 Setup
Chapter 3
Procedures
This chapter gives instructions on warehouse procedures you
perform on a routine basis.
Processing Orders
Processing Requisitions
Allocating Inventory
Releasing Shipments
Processing Backorders
Processing Kits
Chapter 3 Procedures
33
Processing Orders
Processing Orders
The orders that you enter in the Order Entry system go through
certain steps before you create invoices for them.
Processing Steps
Use the following steps to process an order.
To process orders
1. Enter and release the order.
2. Optional. View or change allocation. See Allocating
Inventory.
3. Print the pick list. See Printing the Pick List.
4. Optional. Perform picking feedback. See Performing Picking
Feedback.
5. Optional. Perform packing feedback. See Performing
Packing Feedback.
6. Perform shipping feedback. See Performing Shipping
Feedback.
7. Optional. Perform detail feedback for shipment items tracked
by detail. See Performing Detail Feedback.
8. Release the shipment. See Releasing Shipments.
9. Create the shipment-related invoice. See the Billing
Procedures Manual.
34
Chapter 3 Procedures
Processing Orders
Processing Flowchart
The following chart shows the processing steps for orders.
Enter/InterfaceOrders
(OE10 / OE510)
Release Order
Batch Allocation?
(OE10 / OE110)
No
Yes
Perform Packing
Feedback
(WH31)
(optional)
Perform Shipping
Feedback
(WH32)
Release Shipment
(WH190)
Create Shipment-Related
Invoice
(OE129)
Chapter 3 Procedures
35
Processing Requisitions
Processing Requisitions
The requisitions that you enter in the Requisitions system go
through certain processing steps before you close the requisition
and print the delivery ticket.
Processing Steps
Use the following steps to process a requisition.
To process requisitions
1. Enter the requisition and optionally print it.
2. Review and approve the requisition.
Note If you are not requesting items directly from a vendor,
skip to step 5.
3. Have the buyer review and create the purchase order. The
requisition goes to the Purchase Order system.
4. Receive the purchase order. If the purchase order contains
inventoried items or the location replenishes another location,
go to step 5.
If the purchase order contains nonstock or special items, close
the requisition and print the delivery ticket.
5. Print the pick list. See Printing the Pick List.
6. Optional. Perform picking feedback. See Performing Picking
Feedback.
7. Optional. Perform packing feedback. See Performing
Packing Feedback.
8. Perform shipping feedback. See Performing Shipping
Feedback.
9. Release the shipment. See Releasing Shipments.
10. Close the requisition and print the delivery ticket. See the
Requisitions Procedures Manual.
36
Chapter 3 Procedures
Processing Requisitions
Processing Flowchart
The following chart shows how to process requisitions.
Enter Requisition
(RQ10)
Print Requisitions
(RQ111)
(optional)
Requesting Directly
from a Vendor?
No
Batch Allocation
Companies Run
WH110 (Batch Allocation)
Yes
Buyer Review
and
Create Purchase Order
(RQ20)
Yes
Release Shipment
(WH190)
No
Close Requisition
and Print Delivery Tickets
(RQ120)
Chapter 3 Procedures
37
Allocating Inventory
Allocating Inventory
Allocating inventory
The two ways of allocating inventory to fill a demand are the batch
and online modes. When setting up your company in the Inventory
Control system, you select one of these methods. If you select
batch allocation, running the batch program becomes a required
processing step.
For orders, you made decisions during setup that affect batch
allocation. During Billing system setup, you selected a date for the
system to use when allocating orders in batch mode. The three
dates are the
For requisitions, the only date used for batch allocation is the
requested delivery date that you entered on the requisition.
38
Chapter 3 Procedures
Allocating Inventory
See
Allocating backorders
Backordering and
Processing Backorders
Deallocating
Deallocating
Optional report
Backordering
If there is not enough of an inventoried item in stock to fill a
document, the system puts the item on backorder. A single
document or document line can create several shipments
because of backordering.
For example, a document containing lines with sufficient inventory
can be allocated and continue processing today. The system
creates a shipment for the allocated items when you print the pick
list.
Backordered lines from the same document can be allocated
when you receive more in stock. Continue processing and print
the pick list again. Because you printed the pick list twice for the
same document, the system creates two shipments for the
document.
For information on
See
Merging Shipments
Processing Backorders
Processing Backorders
Chapter 3 Procedures
39
Allocating Inventory
With orders, you get one invoice for each shipment when you run
OE129 (Daily Shipment Journal). If partial shipments are not
allowed, the system will not create a pick list until all document
lines are allocated. Partial shipments are invoiced as is. With
requisitions, you get one delivery ticket for each shipment when
you run RQ120 (Delivery Ticket).
Note The system does not allocate a make-to-order kit until the kit
is complete and all options selected. For more information, see
Using Make-to-Order Kits.
You can backorder or void shipment lines during picking, packing,
and shipping feedback. If you have installed Enterprise Workflow,
the user who created the order receives an E-mail notice telling
which shipment lines were backordered or voided. For
information, see Shipment Backordered or Voided Service in
chapter 4.
Deallocating
Deallocation lets you undo previous allocations. You might want to
undo or deallocate when part of a document is backordered. For
example, your company wants to allocate an entire document at
once when you receive more in stock, not backorder part of the
document.
Two online allocation forms contain a field where you indicate if
allocation is firm for a line.
To
40
Chapter 3 Procedures
Allocating Inventory
To
Confirmed Demand
To deallocate items
1. Use one of two online allocation forms to indicate you want to
change allocation for a line.
Select the Change form action and the Change line action. In
the Firm field, select Open for Confirmation.
2. Run WH110 (Batch Allocation) to deallocate the items.
In the Documents field, enter the document you want to
deallocate.
In the Deallocate field, select Yes. The system deallocates or
undoes the allocation.
Chapter 3 Procedures
41
Allocating Inventory
42
Chapter 3 Procedures
Allocating Inventory
Displaying Quantities
WH20.1 (Inventoried Allocation) displays the following quantities
for inventoried items.
Kind of quantity
Description
Stock On Hand
On Order
Allocated
Intransit
In Process
On Hold
Backordered
Allocatable
The same company can perform both online and batch allocation
together. For example, you can change allocation online even
after running the batch allocation program.
Chapter 3 Procedures
43
Allocating Inventory
Optional reports
44
Chapter 3 Procedures
Warehouse personnel use the pick list to pick the items from
inventory and fill the demand. Depending on the process type, the
pick list becomes a list to pick, pack, or ship from.
The program you run to print the pick list is WH130 (Pick List
Print). WH130
lets you decide how to print lines (in shipment and line
sequence, shipment and bin, lot, and serial number sequence,
or shipment and preferred bin sequence).
The allocated quantity and the quantity to pick from inventory print
on the pick list.
When you print the pick list you can prompt the system to assign
details automatically. For example, if an item is tracked by bin, you
can prompt the system to assign the bin number for you. For more
information, see Performing Detail Feedback.
Chapter 3 Procedures
45
46
Chapter 3 Procedures
Using
OE10 or RQ10
WH20.1, RQ10
WH110
Note You can create pick lists in the form of a flat file instead of a
paper report. This feature is useful for companies whose
warehouses are far from the computer center or for those using
public warehouses. For more information, see the Supply Chain
Management Technical Guide.
Chapter 3 Procedures
47
shipment,
batch, and
Lets you
Delete
Finish
48
Chapter 3 Procedures
Form action
Lets you
Undo
Back Order
Walkthru
Note Before you can backorder or delete a quantity, you must first
undo any previous feedback.
2. Select the Finish form action to pick the full amount for all
lines.
3. Optional. Choose the Shipment Info button to open the
Additional Shipment Info subform.
Use the subform to add shipping information, such as the
shipping method, transportation identifier, and Bill of Lading
number.
Chapter 3 Procedures
49
To assign
Bin numbers
Lot numbers
Serial numbers
50
Chapter 3 Procedures
Chapter 3 Procedures
51
52
Chapter 3 Procedures
Merging Shipments
A single document or document line can cause the system to
create several shipments, for example, because of backorders or
create PO documents.
When processing a document with more than one shipment, each
run of OE129 (Daily Shipment Journal) creates an invoice for each
shipment. Frequently, customers want only one invoice. The
Warehouse system provides a function called merge shipments
for this reason.
By merging shipments, you can create only one invoice for the
same
document,
destination, and
location.
Chapter 3 Procedures
53
Lets you
Delete
Finish
Undo
54
Chapter 3 Procedures
Form action
Lets you
Back Order
Walkthru
Note Before you can backorder or delete a quantity, you must first
undo any previous feedback.
2. Select the Finish form action to pack the full amount for all
lines.
3. Optional. Choose the Shipment Info button to open the
Additional Shipment Info subform.
Use the subform to add shipping information, such as the
shipping method, transportation identifier, and Bill of Lading
number.
4. Optional. When you perform feedback by shipment, you can
choose the Merge button to open the Merge Shipments
subform. The Merge function is available only when shipping
feedback has not been completed.
Chapter 3 Procedures
55
To assign
Bin numbers
Lot numbers
Serial numbers
56
Chapter 3 Procedures
Chapter 3 Procedures
57
58
Chapter 3 Procedures
Merging Shipments
A single document or document line can cause the system to
create several shipments, for example, because of backorders or
create PO documents.
When processing a document with more than one shipment, each
run of OE129 (Daily Shipment Journal) creates an invoice for each
shipment. Frequently, customers want only one invoice. The
Warehouse system provides a function called merge shipments
for this reason.
By merging shipments, you can create only one invoice for the
same
document,
destination, and
location.
Chapter 3 Procedures
59
Lets you
Delete
Finish
Undo
60
Chapter 3 Procedures
Form action
Lets you
Back Order
Walkthru
Note Before you can backorder or delete a quantity, you must first
undo any previous feedback.
2. Select the Finish form action to ship the full amount for all
lines.
Note For items that are tracked by details, you must assign
details before completing shipping feedback. For information,
see Performing Detail Feedback.
3. Optional. Choose the Shipment Info button to open the
Additional Shipment Info subform.
Use the subform to add shipping information, such as the
shipping method, transportation identifier, and Bill of Lading
number.
Chapter 3 Procedures
61
To assign
Bin numbers
Lot numbers
Serial numbers
62
Chapter 3 Procedures
Chapter 3 Procedures
63
Merging Shipments
A single document or document line can cause the system to
create several shipments, for example, because of backorders or
create PO documents.
When processing a document with more than one shipment, each
run of OE129 (Daily Shipment Journal) creates an invoice for each
shipment. Frequently, customers want only one invoice. The
Warehouse system provides a function called merge shipments
for this reason.
64
Chapter 3 Procedures
By merging shipments, you can create only one invoice for the
same
document,
destination, and
location.
Chapter 3 Procedures
65
Preassigning Details
consolidate and
speed pick.
66
Chapter 3 Procedures
When you define lots in the Inventory Control system, you can
enter an expiration date for the lot. When allocating at the detail
level, the system uses the oldest lots first. The system will not
assign a lot when the date is past the lot expiration date.
Note Kit component items can be tracked by bin, lot, serial number,
or multiple unit of measure. For information, see Preassigning
Details for Component Items.
Chapter 3 Procedures
67
Preassigning Details
You can preassign details for items that require tracking by bin, lot,
serial number, or multiple unit of measure.
If needed, you can change the bin, lot, serial number, or multiple
unit of measure. For information, see Manually Assigning
Details.
To preassign details
1. Use one of the following allocation forms to preassign details:
Tip The total quantity must match for a line across bins and
lots. For example, if the line total is 50, you can preassign from
several bins and lots, but the total quantity across all bins and
lots for the same line must be 50.
2. Select the Change form action and the Add line action.
The system requires you to add or delete one line at a time.
3. Enter the quantity you want to preassign for the document
line.
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Chapter 3 Procedures
WH33.1 (Bins)
WH33.2 (Lots)
WH33.3 (Serials)
WH33.4 (UOMs)
2. Select the Change form action and the Change line action.
Enter the quantity you want to assign to the bin, lot, serial
number, or multiple unit of measure.
Together, the total for all bins and lots must be the same as
the picked, packed, and shipped quantity printed on the pick
list.
or
Select the Change form action and the Add or Delete line
action.
Chapter 3 Procedures
69
Releasing Shipments
Releasing Shipments
The next processing step after performing feedback is to release
the shipment. The two ways to release shipments are to run a
batch program, WH190 (Shipment Release) or to use the online
program, WH32.1 (Shipping Feedback by Shipment) with the
Release form action.
You release shipments
70
Chapter 3 Procedures
Releasing Shipments
Releasing a shipment
Requisitions
Orders
To release shipments
Or
1. Run WH190 (Shipment Release).
The program lists document and shipment numbers,
requested and actual ship dates, items, and number of days
late.
2. Optional. In the Report Only field, select Yes to list shipments
before you actually release them.
Note After you have released a shipment, you cannot undo
feedback or change detail assignment.
Optional report
Chapter 3 Procedures
71
Processing Backorders
Processing Backorders
When you add a document line for which there is insufficient stock,
the system displays a message that a backorder exists. After you
receive more, allocate the backordered line using either the
batch program or an
online form.
72
Chapter 3 Procedures
Tip If the system uses the expected ship date for batch
allocation, the program does not allocate backordered lines
until or after that date. You can override the expected ship
date on orders.
Optional report
Setting Up
You set up the POD requirement at three levels (shown in
ascending hierarchy).
Level
In this system
Using program
Customer
Accounts
Receivable
Ship-to
address
Billing
Order
Order Entry
Chapter 3 Procedures
73
After the customer returns the POD form, you enter the date it was
received on a shipping feedback form and bill the customer. The
system does not let you bill a POD customer until the POD form is
returned by the customer or the grace period expires.
POD processing ensures accurate billing because the customer is
only billed for the part of the shipment that was accepted.
Processing Orders
Use the following steps to process POD orders.
To process POD orders
1. Enter and release the order on any order entry form.
2. Optional. Run WH110 (Batch Allocation) to allocate inventory.
This step is only required for batch allocation companies.
3. Run WH130 (Pick List Print) to create a shipment and a pick
list.
4. Optional. Perform picking and packing feedback if required by
the process type. For information, see Performing Picking
Feedback and Performing Packing Feedback.
5. Use one of the shipping feedback forms to indicate what you
shipped. For information, see Performing Shipping
Feedback.
6. Run WH126 (POD Print) to print the POD form and ship it to
the customer.
Receive the form from the customer; use one of the feedback
forms to record the POD returned date.
7. Complete shipping feedback and run WH190 (Shipment
Release) to release the shipment.
or
Use WH32.1 (Shipping Feedback by Shipment). Select the
Release form action for the shipment you want to release.
8. Run OE129 (Daily Shipment Journal) to create the shipmentrelated invoice.
Tip OE129 automatically invoices the shipment if the POD
form was not returned and the grace period expires.
74
Chapter 3 Procedures
Optional report
Optional report
Chapter 3 Procedures
75
Freight class
freight charge,
These items print on the BOL. A batch program lets you share
freight charges across shipments based on the cubic feet and
weight. You can have several shipments on the same BOL.
Note You must assign a BOL number for document and shipment
combinations before sharing freight charges.
76
Chapter 3 Procedures
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77
78
Chapter 3 Procedures
the number of leadtime days for the item from the Inventory
Control system and
todays date.
Chapter 3 Procedures
79
Processing Kits
Processing Kits
You define kit items and their components as inventoried items in
the Inventory Control system. Components are set up in multiple
kits or can be set up as a kit item itself.
The two kinds of kits are
make-to-order kits.
80
Chapter 3 Procedures
Processing Kits
bin,
lot,
Chapter 3 Procedures
81
Processing Kits
82
Chapter 3 Procedures
Processing Kits
Chapter 3 Procedures
83
Processing Kits
2. Select the Change form action and the Change line action.
Enter the bin, unit of measure, and quantity.
84
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85
86
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87
You define routes in the Order Entry system and process route
orders in the Warehouse system. For information on defining
routes, see the Order Entry Procedures Manual .
Note Route delivery is not available for requisitions.
Assigning Routes
Routes are defined by inventory location and the day of the week.
You assign each route a number.
Assign customers as stops along the route. A customer can
belong to more than one route. Each truck has its own separate
route number. For example, you deliver to a customer on the
Monday route. Later in the week, you deliver to the same customer
on the Thursday route.
If you do not assign a route and stop for a customer or order, the
system assigns route 0 when you print the pick list. This feature is
especially useful for new customers. For information on route
defaulting, see System-Assigned Routes in chapter 4.
The main difference between route orders and other orders is that
you must run a batch program to build a temporary route file
before printing the pick list. The program puts each order line on
the proper route (the next available route). You cannot change
routes after printing the pick list.
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Chapter 3 Procedures
Adjusting Routes
You can change routes and stops after building the temporary
route file and before printing the pick list. By changing routes and
stops, you can adapt deliveries for a specific route to the size of
the truck.
The following table shows the changes you can make and where
you make them.
Use
To
WH21.1 (Routes)
WH21.1 (Routes)
WH21.1 (Routes)
WH21.1 (Routes)
Chapter 3 Procedures
89
WH21.1 (Routes)
WH21.2 (Stops)
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Chapter 3 Procedures
When you print the pick list, the system deletes the temporary
route file. You cannot change routes after printing the pick list.
Tip If you do not run WH120 before printing the pick list, no
orders print for the route.
6. Optional. Run WH131 (Bulk Pick List) to perform bulk picking.
7. Perform picking, packing, and shipping feedback (as required
by the process type).
8. Run WH190 (Shipment Release) to release the shipment.
or
Use WH32.1 (Shipping Feedback by Shipment). Select the
Release form action for the shipment you want to release.
9. Run OE129 (Daily Shipment Journal) to create the shipmentrelated invoice.
Tip If you invoice at the company level, do not enter a process
level when creating the shipment-related invoice.
Optional report
Chapter 3 Procedures
91
Transferring Stops
Use the following steps to transfer a stop from one route to
another.
To transfer a stop from one route to another
1. Use WH21.3 (Stop Transfer).
Select the Change form action and enter the route and stop to
which the stop is being transferred.
2. Use WH21.1 (Routes) to release the route.
Select the Release form action.
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Chapter 3 Procedures
Transferring Orders
Use the following steps to transfer orders from one route to
another.
To transfer an order from one route to another
1. Use WH21.4 (Document Transfer).
Select the Change form action and enter the route and stop to
which the order is transferred.
2. Use WH21.1 (Routes) to release the route.
Chapter 3 Procedures
93
94
Chapter 3 Procedures
Chapter 4
System Logic
This chapter contains the following topics.
Allocation Hierarchy
System-Assigned Routes
Program Numbering
Processing
status
Printed
Picked
Packed
Shipped
You have
95
Allocation Hierarchy
Status
number
Processing
status
Released
Closed
You have
Allocation Hierarchy
The Warehouse system follows a certain order in determining the
allocation priority for items. The order is different based on the kind
of document (orders or requisitions).
Orders
For orders, there are three places that you can assign allocation
priority (listed in ascending sequence).
96
Using program
You can
AR10.1 (Customer)
Using program
You can
Override an allocation
priority for inventoried
items.
Requisitions
For requisitions, there are two places that you can assign
allocation priority (listed in ascending sequence).
Using program
You can
RQ10.1 (Requisitions)
Override an allocation
priority for inventoried items.
97
98
Using these forms, you can backorder an entire shipment with the
Backorder form action, or backorder or void a shipment line using
the Backorder or Void line action. For information on backordering
shipments, see the following sections in chapter 3:
Company
Location
Originating document
Item
Status
99
System-Assigned Routes
System-Assigned Routes
The Warehouse system assigns routes by order line. Each line
can be delivered to a different address by a different route.
If you do not enter a route on the order and no route exists for the
customer, the system assigns route 0 when you print the pick list.
Route Defaults
Consider the following example. You enter an order for a new
customer and have no route and stop assigned to the customer.
The system calculates the day of the week for the expected ship
date and finds the next available delivery day. It assigns the order
to the next scheduled delivery date.
A route defaults from the route assigned to the customer. When
entering the order, you can override this route and enter a route of
0. The route that defaults is the route for the next expected ship
date or the next scheduled delivery date.
Note Changing an existing route to route 0 is the only override you
can make when entering an order.
If an order is assigned to route 0, the system builds stops in
increments of five. For example, the first stop on route 0 is 5, the
second 10, and the third 15. The increments let you move and add
stops in the route later.
Stops are based on customer and destination combinations. A
stop must be unique to a customer and destination.
100
Program Numbering
Program Numbering
The programs in the Warehouse system use the following
numbering pattern.
Program number
Description
WH01-WH40
WH80
Inquiry forms
WH110-WH190
WH201-WH226
WH520
WH830
101
Program Numbering
102
Appendix A
System Programs
This appendix lists the programs for the Warehouse system.
System Setup
Use the following programs to set up the Warehouse system. The
programs might be required or optional, based on your processing
needs.
Form ID
Name
WH01.1
Process Type
WH11.1
Shipping Method
Allocation
Use the following programs to allocate inventory for documents.
Form ID
Name
WH20.1
Inventoried Allocation
WH20.2
WH20.3
Bin Allocation
WH20.4
Lot Allocation
103
Form ID
Name
WH20.5
Serial Allocation
WH20.6
UOM Allocation
WH20.7*
Sub Location
WH22.1*
WH110
Batch Allocation
WH220
Ready to Allocate
WH221
WH226
Pick Lists
Use the following programs to print pick lists.
Form ID
Name
WH130
WH131
Feedback
Use the following programs to perform picking, packing, and
shipping feedback.
104
Form ID
Name
WH30.1
WH30.2
Picking by Batch
WH30.3
WH31.1
WH31.2
Packing by Batch
WH31.3
WH32.1
Form ID
Name
WH32.2
Shipping by Batch
WH32.3
WH33.1
Bins
WH33.2
Lots
WH33.3
Serials
WH33.4
UOMs
WH33.5*
WH33.6*
Catch Weight
WH33.7*
Merge Shipments
WH33.8*
Preassembled Kits
WH33.9*
MSDS Date
WH34.1
Component Bins
WH34.2
Component Lots
WH34.3
Component Serials
WH34.4
Component UOMs
WH34.5*
Catch Weight
WH132
Batch Feedback
WH224
WH520
105
Shipments
Run the following programs to inquire on, release, or print
shipments.
Form ID
Name
WH80.1
WH80.2
WH190
Shipment Release
WH222
Shipments In Process
Name
WH21.1
Routes
WH21.2
Stops
WH21.3
Stop Transfer
WH21.4
Document Transfer
WH120
Route Creation
WH210
Bills of Lading
Use the following programs to define, print, and perform feedback
for Bills of Lading.
106
Form ID
Name
WH40.1
Bill Of Lading
WH40.2
BOL Feedback
WH140
Conversion Program
The following program converts shipments.
Form ID
Name
WH830
Name
WH126
POD Print
WH201
WH211
WH225
MSDS Listing
107
108
Form ID
Type
Name
WH01.1
Form
Process Type
WH11.1
Form
Shipping Method
WH20.1
Form
Inventoried Allocation
WH20.2
Form
WH20.3
Form
Bin Allocation
WH20.4
Form
Lot Allocation
WH20.5
Form
Serial Allocation
WH20.6
Form
UOM Allocation
WH20.7*
Subform
Sub Location
WH21.1
Form
Routes
WH21.2
Form
Stops
WH21.3
Form
Stop Transfer
WH21.4
Form
Document Transfer
WH22.1*
Subform
WH30.1
Form
WH30.2
Form
Picking by Batch
WH30.3
Form
WH31.1
Form
WH31.2
Form
Packing by Batch
WH31.3
Form
WH32.1
Form
WH32.2
Form
Shipping by Batch
WH32.3
Form
WH33.1
Form
Bins
Form ID
Type
Name
WH33.2
Form
Lots
WH33.3
Form
Serials
WH33.4
Form
UOMs
WH33.5*
Subform
WH33.6*
Subform
Catch Weight
WH33.7*
Subform
Merge Shipments
WH33.8*
Subform
Preassembled Kits
WH33.9*
Subform
MSDS Date
WH34.1
Form
Component Bins
WH34.2
Form
Component Lots
WH34.3
Form
Component Serials
WH34.4
Form
Component UOMs
WH34.5
Subform
Catch Weight
WH40.1
Form
Bill Of Lading
WH40.2
Form
BOL Feedback
WH80.1
Form
WH80.2
Form
WH110
Report
Batch Allocation
WH120
Report
Route Creation
WH126
Report
POD Print
WH130
Report
WH131
Report
WH132
Report
Batch Feedback
WH140
Report
WH190
Report
Shipment Release
WH201
Report
109
Form ID
Type
Name
WH210
Report
WH211
Report
WH220
Report
Ready to Allocate
WH221
Report
WH222
Report
Shipments In Process
WH224
Report
WH225
Report
MSDS Listing
WH226
Report
WH520
Interface
WH830
Conversion
110
Appendix B
Typical Questions
What is the difference between the form and line action?
The form action controls the function of the program. The line
action controls the function of the line it belongs to. The form and
line actions work together. For example, the Change form action
indicates that you want to change one or more records on the
form. The Add, Change, and Delete line actions indicate what
actions to take on a specific record (line) on the form.
111
112
Glossary
Accessories
Kit component items that are not required. For example, if you set
up a stereo as a kit item in the Inventory Control system, an
accessory for the kit could be the remote control. See also Kit and
kit component.
Activity
One of a set of tasks that make up an activity group. Activities
identify work being done, such as work orders, phases, products,
and so on. A variety of costs, revenues, or both make up an
activity.
Allocated inventoried item
The reserved quantity for unprocessed demands of an inventoried
item based on orders and requisitions. Allocated inventory is
maintained by location in the Warehouse system.
Allocation
Inventory quantity reserved for an open requisition or sales order
line item. See also Batch allocation and online allocation.
Allocation details
The quantity of an inventoried item that is reserved from a bin, lot,
serial number, or multiple unit of measure. For example, drug
companies can allocate inventory by bin and lot. See also
Allocation.
Backorder allocation
A process that allocates newly received inventory to fill
backorders.
Batch allocation
A batch program that allocates inventory for released orders. The
Order Entry system provides two ways of allocating inventory,
batch and online. See also Allocation and online allocation.
Glossary
113
114
Glossary
Comment type
A user-defined code that groups item comments into user-defined
types. For example, comment type S might represent shipping
instructions, comment type A might represent assembly
instructions, and so on.
Company number
A one- to four-digit number that identifies a company.
Cubic feet
An items unit-of-measure size in cubic feet.
Deallocation
A process that changes existing allocations by backordering the
previous allocations. The Warehouse system lets you deallocate
as long as the pick list has not been printed.
Delivery ticket
A document that lists the picked or received item quantities to be
delivered to the requesting location.
Details
See Allocation details.
Document
A user-defined document identification code the system uses for
referencing a group of transactions.
Dropship
A shipment that bypasses the receiving process and is shipped
directly to a customer by the vendor.
Expected ship date
The date that you expect to ship goods to a customer or requester
in the Warehouse system.
Freight charge
The amount that a customer is charged against the cost of sending
an item. See also Freight code.
Freight class
A class that groups items for Bill of Lading processing in the
Warehouse system.
Glossary
115
Freight code
A user-defined code that identifies the general ledger freight
account that is credited when the code is used. See also Freight
charge.
Future days
A process that calculates the number of days needed to prepare
an order for shipment. Future days are used when allocating
inventory for future orders in the Warehouse system.
Future order
An order that is to be delivered at some point in the future. See
also Future days.
Inventoried item
An item for which the Inventory Control system maintains quantity
and costs. You must define this item type in the Item Master and
Item Location files. See also Nonstock item and special order
item.
Inventory tracking
The process that tracks item quantity and cost by location.
Item number
An alphanumeric code that identifies an item.
Item type
The kind of item being requested. The four item types are
inventoried, nonstock, special orders, and services.
Kit
An assembly that consists of multiple components. In the Order
Entry and Requisitions systems, you can order or request the
parent item. The picking list prints with the full set of components
when processing the shipment in the Warehouse system.
Kit component
An item assigned to kit items for kit assembly. Both item
components and kit items must be defined in the Item Master file
before the kit and component relationships can be defined for kit
assembly. Required kit components can have options.
Leadtime
A span of time required to procure an item from an outside supplier
or from ones own manufacturing facility.
116
Glossary
Location
Location is a place, in a company, where inventory is stored. A
location can represent a physical place, such as a city, building, or
floor of a building. It can also represent a logical classification,
such as spare parts, office supplies, and consignment inventory.
Lot number
A lot number is a unique identification that is assigned to a
homogenous quantity of material, such as batch number, mix
number, or run number.
Lot tracking
A process that tracks an item by the lot from which it came. An
item being tracked by lot is defined in the Inventory Control
system. See also Bin tracking, serial number tracking, and
multiple UOM tracking.
Make-to-order kit
A kit that is assembled with kit components after it is ordered or
requisitioned. Component items are stocked separately. The
Warehouse system checks kit component availability when trying
to fill a demand created by the order or requisition.
Make-to-stock kit
A kit that is preassembled with component items before storage.
The Warehouse system checks kit availability when trying to fill the
demand created by the order or requisition containing the kit.
Material Safety Data Sheet (MSDS)
A Material Safety Data Sheet is a form that the government
requires for hazardous items.
Merge multiple shipments
A process that merges all shipments for a single document,
destination, and location. The Warehouse system uses merge
shipments to produce one invoice or delivery ticket if more than
one shipment exists for a document.
MSDS
See Material Safety Data Sheet.
Multiple unit of measure
An alternate unit of measure assigned to an item in the Item
Master file. You can use multiple units of measure to sell or price
an item in more than one unit of measure. For example, beverages
Glossary
117
118
Glossary
Packing list
A packing list is a list of packed items by inventory location.
Printing the packing list is an optional processing step. Some
companies send the form with the customer shipment.
Pick list
A document that lists suggested item quantities to pick from
inventory.
Pick priority
A process that determines the priority that a customer or requester
has when allocating inventory using the batch allocation method.
Pick quantity
The pick quantity is the suggested quantity to pick from inventory.
Picked quantity
The picked quantity is the actual quantity picked from inventory.
Picking
The act of physically removing or pulling goods from inventory
and, optionally, assembling them before they are used or shipped.
For example, picking can be collecting all the goods for several
documents that are shipped together. The items still belong to the
company, but are no longer physically in inventory.
Picking feedback
Feedback you provide that indicates the actual quantities you
picked from inventory. In the Warehouse system, you can perform
picking feedback by batch, shipment, or bin sequence. See also
Packing feedback and shipping feedback.
Process level
A user-defined level in a company, such as a division, department,
or sales office.
Process type
A user-defined code that determines the processing steps for a
document (order or requisition). Process types are defined in the
Warehouse system and can be assigned to order types in the
Order Entry system.
Proof of Delivery (POD)
A form that customers use to confirm the receipt of goods before
being billed for them. Proof of Delivery forms are typically used for
large, complicated shipments or shipments of high value.
Glossary
119
Purchase order
A record that tracks and reports orders for goods and services
placed with vendors.
Released
The status required for processing an object (for example, a time
record or an order).
Requester
A requester is the person, department, function, or location
responsible for initiating request or demand for materials,
supplies, or inventory items.
Requesting location
A requesting location is a location that can be a stock location
defined in the Inventory Control system or a nonstock location. A
nonstock location can be a department, cost center, store, and so
on.
Reserved inventory
See Allocation.
Route processing
Route processing is a means of delivering goods to customers by
truck. You define routes and stops for customer deliveries along
each route. All documents placed with route processing
companies must go through special processing steps.
Secondary unit of measure
A secondary unit of measure is an additional unit of measure
(UOM) by which an item is stocked, bought, or sold. Catch weight
items require a secondary UOM. These kinds of items are tracked
by the stock UOM and the secondary UOM. Usually the secondary
UOM, such as cases and boxes, is the working UOM. The stock
UOM, such as pounds or feet, is the valuation UOM. See also
Stock unit of measure.
Serial number tracking
The process that tracks inventory by serial number. Using serial
numbers is a way of tracking individual items for identification. The
serial number is usually provided by the manufacturer. See also
Lot tracking, bin tracking, and multiple UOM tracking.
120
Glossary
Shipping feedback
Feedback you provide that indicates what you shipped to a
customer or requester. In the Warehouse system, you can
perform shipping feedback by batch, shipment, or bin sequence.
See also Picking feedback and packing feedback.
Special order item
An item that is not defined in the Item Master file and is not tracked
in inventory. It is usually a one-time buy item.
Stock unit of measure
The items base unit of measure (UOM) that indicates an item is
stocked in inventory. The stock UOM is defined in the Inventory
Control system. The unit costs for an item in inventory and are
based on this unit of measure. Unless otherwise specified, the
stock UOM is the default UOM in the Inventory Control, Order
Entry, and Purchase Order systems. See also Secondary unit of
measure.
Stock-on-hand
The amount of an item physically in the warehouse based on
inventory records.
Substitute inventory location
The substitute inventory location is the allocation of inventory from
a different warehouse when performing online allocation. See also
Location.
Transportation ID
The identification number that you assign to a transportation
vehicle, such as a truck. The number helps to keep track of which
vehicle is being used to deliver the goods to the customer.
Unallocated
A status that indicates the total quantity of open orders or
requisitions that were entered but do not have any inventory
allocated to them.
Unit of measure (UOM)
The unit of measure is the unit in which quantitative data about an
item is expressed. For example, pounds, gallons, feet, each, and
so on.
Vendor
Any company or person you remit a payment to.
Glossary
121
Weight
Weight is an items stock unit of measure based on the weight.
122
Glossary
Index
A
Allocation
See also Deallocation
backorders, 39, 72
batch, 38
catch weight items, 86
changing for inventoried items, 43
changing for nonstock items, 44
changing for special items, 44
dates, 23, 38
defining formulas, 21
displaying item quantities, 43
filling part of a line, 41
finished goods, 80
hierarchy, 96
kinds of, 38
listing allocated lines, 44
make-to-order kits, 81
online, 42
priority source, 20
setup decisions, 19
specifying substitute locations, 44
understanding, 19, 38
B
Backorders
allocating, 20
listing, 39
processing, 72
quantities, 21
receiving notice of backordered shipments,
99
selecting customer options, 24
shipment lines, 49
understanding, 39
using with requisitions, 25
Batch
allocation, 20, 38
performing feedback, 51, 57, 63
Batch feedback
See also Feedback
performing packing, 57
performing picking, 51
performing shipping, 63
Bills of Lading
adding during feedback, 77
defining, 76
printing, 77
understanding, 76
Bin tracking
automatically assigning bins, 70
manually assigning bins, 69
preassigning bins, 68
setting up, 66
Bulk picking, 47
C
Catch weight items
examples, 86
performing feedback, 50, 56
processing, 86
understanding, 85
Converting shipments, 29
D
Deallocation
See also Allocation
performing, 41
understanding, 40
Demands
allocating, 19, 38
backordering, 39
changing allocation, 43
creating, 19
deallocating, 40
performing packing feedback, 54
performing picking feedback, 48
performing shipping feedback, 60
Index
123
releasing shipments, 70
Details
assigning to kit components, 84
automatically assigning, 70
manually assigning, 69
preassigning, 68
Documents
allocating, 38
allocation priority, 20
backordering, 39
changing allocation, 43
deallocating, 40
inquiring on shipments by document, 51
listing
allocated lines, 44
allocated not printed, 44
ready to allocate lines, 79
processing orders, 34
processing requisitions, 36
understanding, 17
E
Expected ship dates
understanding, 23
using with batch allocation, 38
using with routes, 100
F
Feedback
See also Batch feedback
adding Bills of Lading during feedback, 77
interfacing
packing, 57
picking, 52
shipping, 64
kinds of, 27
packing
batch, 57
online, 55
overpacking, 58
performing detail, 66
picking
batch, 51
online, 49
overpicking, 52
124
Index
shipping
batch, 63
online, 61
overshipping, 64
Finished goods
allocating, 80
components, 80
processing, 80
understanding, 80
Flowcharts
processing orders, 35
processing requisitions, 37
Freight charges
sharing in Bills of Lading, 78
using with route orders, 90
Future days
calculating, 97
entering on future orders, 79
using with batch allocation, 79
Future orders
allocating, 97
calculating future days, 97
creating and processing, 79
I
Inquiring
on shipments by document, 51
on shipments by location, 51
Interfacing feedback
packing, 57
picking, 52
shipping, 64
K
Kits
allocating
finished goods, 80
make-to-order kits, 81
assigning details to components, 84
kinds of, 80
preassigning details to make-to-order
components, 81
processing finished goods, 80
processing make-to-order, 82
understanding, 80
L
Listing
allocated lines, 44
allocated not printed, 44
backordered items, 39
items requiring MSDS forms, 75
lines ready to allocate, 79
packed items by location, 56
process types, 28
shipments in process, 46
shipped not invoiced, 63
shipping methods, 29
Locations
substitute, 44
Lot tracking
automatically assigning lots, 70
manually assigning lots, 69
preassigning lots, 68
setting up, 66
M
Make-to-order kits
allocating, 81
components, 81
preassigning details, 81
processing, 82
understanding, 81
Material Safety Data Sheets
listing items, 75
tracking, 75
Merging shipments, 53, 59, 64
MSDS, See Material Safety Data Sheets
Multiple units of measure
allocating in, 42
automatically assigning units of measure,
70
manually assigning units of measure, 69
preassigning units of measure, 68
setting up, 66
O
Online
allocation, 20, 42
displaying item quantities, 43
P
Packing feedback
See also Feedback
batch, 57
interfacing, 57
online, 55
overpacking, 58
undoing, 54
Packing lists, 56
Pick lists
changing after printing, 47
printing, 45
Picking feedback
See also Feedback
batch, 51
interfacing, 52
online, 49
overpicking, 52
undoing, 49
Preassigning details
to items, 68
to make-to-order components, 81
Prerequisites
General Ledger setup, 18
Inventory Control setup, 18
Printing
Bills of Lading, 77
bulk pick lists, 47
packing lists, 56
pick lists, 45
Proof of Delivery, 74
Process types
defining, 27
listing, 28
Programs
by form, 108
Index
125
by function, 103
numbering, 101
Proof of Delivery
printing, 74
processing orders, 74
selecting customer options, 24
setup options, 73
understanding, 24
R
Requisitions
allocation priority, 20, 97
processing flowchart, 37
processing steps, 36
Routes
assigning, 88
changing and deleting stops, 91
changing delivery days, 100
deciding whether to deliver by route, 23
defaults, 100
deleting orders on a stop, 92
listing, 91
processing orders, 90
system-assigned, 100
transferring orders, 93
transferring stops, 92
S
Serial number tracking
automatically assigning serial numbers, 70
manually assigning serial numbers, 69
preassigning serial numbers, 68
setting up, 66
Setup
process types, 27
shipping methods, 28
Shipments
assigning details, 66
backordering lines, 49, 55, 61
converting, 29
creating, 45
deleting, 48
inquiring on, 51
listing shipments in process, 46
merging, 53, 59, 64
performing feedback
126
Index
across shipments, 78
batch, 51
packing, 54
picking, 48
shipping, 60
printing pick lists, 45
receiving notice of backordered or voided
shipments, 48, 99
releasing, 70
status codes, 95
Shipping feedback
See also Feedback
batch, 63
interfacing, 64
online, 61
overshipping, 64
performing across shipments, 78
undoing, 60
Shipping methods
defining, 28
inactivating, 28
listing, 29
Status codes for shipments, 95
Substitute locations, 44
T
Tracking items with details
automatically assigning, 70
make-to-order components, 81
manually assigning, 69
preassigning, 68
setting up, 66
understanding, 67
U
Units of measure
automatically assigning units of measure,
70
manually assigning units of measure, 69
preassigning units of measure, 68
setting up, 66
W
Warehouse
creating demands, 19
prerequisites, 18
setup
process types, 27
shipping methods, 28
setup that affects Warehouse
Index
127
128
Index