Seeking career enriching assignments with a leading organization of repute.

PROFESSIONAL SYNOPSIS & ORGANISATIONAL SCAN

Worked as SAP Consultant with Vital wires Consulting Pvt. Ltd., Gurgaon (May 2013 to Mar 2014).
Worked as Associate SD Consultant with Saraswati Technologies (Jan 2010 to April 2013).
Worked as Sales Coordinator cum Product Information & Analyst with Net 4 India Ltd. (Nov 2007 to Dec 2009).
Handled 1 complete End to End Implementation & 2 rollout & 2 Support Projects.
MBA Marketing with 4+ yrs of Functional Expertise in SAP SD and 2 yrs Strong Domain experience in
Sales & Marketing related profiles.

Business Blueprints
Enterprise Structure.
Master Data Management
Order-to-Cash process

Condition Technique for Pricing procedure determination, Output

determination, Text Determination, Material determination,
Material Listing & exclusion & Free Goods etc.
Copying control for Sales, Delivery and Billing documents.
Configuration of sales, Delivery & Billing documents types

AREA OF
SAP SD

Account Determination, Shipping Point Determination, Item category

determination, Incompletion Log, Automatic Batch Determination
Bill of Material

EXPERTISE

Credit & Risk Management.

Contracts, Standard sales, Third party sales, Cash Sales, Return Sales

and Customer complaints etc.

Cross module integration of SD with PS, MM & FI module.
LSMW
CIN
ASAP Methodology

End User Training and User manuals.

IOAL SYNOPSIS
PROFESSIONAL WORK EXPOSURE

Vital wires Consulting Pvt. Ltd.

Roles
Designation

Rollout & Support

SAP Consultant

May-2013 to Mar-2014

PROJECTS UNDERTAKEN
PROJECT 1
Client
Project
Client Location
Project Duration

Sunstar Overseas Ltd.

Rollout project
Sonepat
Dec-2013-March-2014

SIGNIFICANT HIGHLIGHTS :

Maintaining Business Blue Prints & Gap Analysis by AS-IS & TO BE Methodology.
Configuring of Enterprise structure and its proper assignment.
Defining Pricing procedure, condition tables, condition types, access sequences, Condition records
& Pricing procedure determination.
Handled End user troubleshooting and timely handling tickets & end user queries in various degree
of severity assigned by Help desk .
Interacting with end-user and clarify all necessary business inputs including reporting needs and
designed Functional specifications for the development of Z- reports (like of sales document flow,
sales register, and customer ledger & pending order report etc.)
Created Functional specification for layouts of Domestic & Export Proforma invoice, loading slip,
Packing list, Credit note & Debit note, Certificate of origin, tax invoice & sales contract.

PROJECT 2
Client
Project
Client Location
Project Duration

Jindal Steel & Power Ltd.

Rollout Project
Chhattisgarh, MP
Aug-2013 Oct-2013

SIGNIFICANT HIGHLIGHTS :

Maintaining As IS & TO BE Documentation, Business Blue Prints and worked on Gap analysis.
Configuring of Enterprise structure and assignment of sales entity.
Configured Pricing procedure, condition tables, condition types, access seq. Condition Records.
Created Customer master, Material Master Records and Customer Material Information records.
Configuration of Sales document Flow (Inquiry, Quotation, Order, delivery, PGI & Billing) with
proficiency in Pricing and Copy Control.
Worked on LSMW to transfer Customer master Data from Non SAP to SAP.
Designed Functional Specification documents for developing the Z reports e.g., sales register
report Document flow report etc.
Working with technical consultants and testing to ensure that all client required reports are
working properly.
Conducted training and knowledge transfer to the users.
Handled complete SD sales cycle testing after roll out project at client site.

Saraswati Technologies
Role
Designation

Jan-2010 to Apr-2013

End to End Implementation & Post Implementation Support

Associate SD Consultant
PROJECTS UNDERTAKEN

PROJECT 3
Client

: Radikal Overseas Pvt. Ltd.

Role
: End to End Implementation & Post Implementation Support
Client Location : New Delhi
Project Duration : Sep-2011- Feb-2012

End 2 End Implementation

Mar 2010 to Oct 2010

SIGNIFICANT HIGHLIGHTS :

Analyzed existing AS IS business processes and mapping it to TO BE Documentation by identifying

the gaps and then prepared the Business Blue Prints.
Configuring of Enterprise structure and assignment of elements like Sales Organization (e.g.,
dome, exp), Distribution channels (e.g. direct, institutional etc), Divisions(e.g. Rice, seeds etc),
Shipping Points, Loading points, Sales offices and Sales groups etc .
Configured Pricing procedure (e.g., domestic sales, export sales, FOC sales, cash sales etc),
created custom pricing tables, condition types, access sequences, and Condition Records.
Configuring Condition Technique for Pricing procedure determination, Output determination,
Text Determination, Material determination, Material Listing & exclusion & Free Goods etc.
Configuration setting for Item category determination, Incompletion Log and Partner determination.
Configured Revenue Account Determination, shipping point and storage location determination.
Configuration of sales process like standard sales, Export sales, domestic sales, Cash sales, Return
sales, Third party sales etc and prepared dataflow diagram for all of the business processes.
Configuration of Copy control for Sales document Flow (Inquiry, Quotation, Order, delivery, PGI &
Billing) at header, Item & schedule line level.
Master data customization of customer master, Customer Material Information records, Material
Master, Pricing master, customer account groups, partner determination, partner types, access
sequences and procedures.
Milestone Billing Configuration.
Customized BOM blow up and controlling the configuration by dependency set up.
Configuration & settings of Credit & Risk Management.
Worked on Cross functional integration with MM ,QM (Quality check) ,PS & FI ( Revenue account
determination, G/L accounts, accounts keys etc).
Worked on LSMW to transfer Customer master Data from Non SAP to SAP.

Post Implementation Support

Nov 2010 to Oct 2011

SIGNIFICANT HIGHLIGHTS :

Conducted training and knowledge transfer to the users.

Provided production support on daily basis on issues faced by the end user.
Designed Functional Specification documents (FSD) for developing the Layouts, Z reports.
e.g., sales register report, pending order report & document flow report etc. Working with technical
consultants and testing to ensure that all client required reports are working properly.
Handling issues related with customization and configuration of master data like Customer
Masters, Material Master, Customer Material Information master and condition master records .
Handled End user troubleshooting and timely handling tickets & end user queries in various degree
of severity assigned by Help desk.
Handled issue related with text determination. Created new text type text ID, condition technique,
defined & assigned the text determination rules etc.
Client interaction, understanding the requirements and working on client's requirements.

PROJECT 4
Client
Role
Client Location
Project Duration

: MSL Ltd.
: Support
: Gurgaon
: Nov-2011- Apr-2013

SIGNIFICANT HIGHLIGHTS :

Worked in production support

Analyzing the incident tickets and providing permanent solution.

Analyzing the errors, searching for causes of errors, provided corrective solutions and suggested
for preventive actions to avoid recurrence.
Communicating with the quality accuracy developing team with regarding issues.

Providing the solution to the users generated errors and incidents on various subject like pricing
sale document, item category and schedule line category.

Responsible to resolve maintenance requests.

Working on demands and incidental tickets.

Providing training to end users.

Preparing the functional specification documents for development of Z reports & layouts.
NON SAP FUNCTIONAL DOMAIN EXPOSURE

Net4 India Ltd.

Nov-2007 to Dec-2009

Designation Sales Coordinator cum Product Information Analyst

Location
Noida
SIGNIFICANT HIGHLIGHTS :

Selling of products like Internet Lease line , Domain, Hosting, E-mail Solution, e-commerce,
VOIP, Server collocation and Web Presence Services.
Responsible for activities regarding sales, marketing, customer acquisition, customer relation
management, & maximizing revenue.
Answering inquiry, questions & complaints of clients in order to keep revenue generation.
Recognize potential customers, creating business from the old accounts and reaching
profitability level and sales growth.
Developed and sustained relationships with potential and existing clients by coordinating professional
meetings, attending promotional events and providing effective administrative support.
Generation of MIS report like funnel report, new prospect generation report, daily sales report ,
Inventory, stock movement and material aging report.
Coordinated strategically and tactically in many areas including the budgeting process, as well as
in the marketing area to create trade advertisements, media kits, direct mail & email campaigns
and customized sales presentations that identify a unique selling proposition for clients.
Providing the quotations to the customers and execution of their purchase orders.
Customer Relationship Management including handling customers queries related with account
statements, debit note, credit note & reconciliations status.
Billing & Invoice submission to Customers, Payment Collection support / Reconciliation for all the
reimbursements with Client & maintaining a retrieval data base.
Met deadlines as assigned, handle multiple priorities and complex tasks on daily basis.
Handling product information analysis for price and features of IT product and services .
Assessing market, current trends market research, finding competitors, also giving suggestions
for product improvement.
Designing comparative workflow charts and diagrams for price difference & product feature
available in the market.
Prepares technical reports by collecting, analyzing, and summarizing information and trends of
competitors.

ACADEMIC CREDENTIALS

MBA in Marketing & HR (Dual Specialization) from Sikkim Manipal University in 2007 with 68%
B.Sc. (PCM) from Delhi University in 2005 with 60%.

IT FORTE

SAP Environment
Other ERP Business Solution
Operating Systems

SAP R/3 Version ECC 6.0

Micro Soft Dynamic Navision
Windows 7, Pro & XP
PERSONAL DOSSIER

Linguistic Abilities
Residential Address

English and Hindi

Ambedkar Nagar, New Delhi
KEY SKILLS AND ATTRIBUTES

Good analytical skills and approach with Strong communication, presentation interpersonal skills.
Highly motivated, Positive Attitude and goal oriented team player.
Hard working, Enthusiastic, Disciplined and Honest.
Ability in learning new concepts quickly, working well under pressure.

Declaration:
I hereby declare that the above given information is true to the best of my knowledge.

Date:
Place: New Delhi

(POONAM GUPTA)