Course Syllabus

OPRE 6302 (Section 501)

School of Management
The University of Texas at Dallas

Course Information

Course
Course Number/Section OPRE 6302/501
Course Title Operations Management
Term and Dates Fall 2007

Professor Contact Information

Professor Ashok Mukherjee
Office Location SOM 2.409
Other Information Office Hours: Wednesdays 5PM--6PM

Teaching Assistant Contact Information

Teaching Assistant Jun Ru, 3rd year PhD Student in OM

Office Location: SOM 3.224

Course Pre-requisites, Co-requisites, and/or Other Restrictions

STAT 5311 or OPRE 6301

Course Description

This course provides an introduction to the concepts and analytic methods that are useful in
understanding the management of a firm's operations. The level of analysis varies
considerably, from operations strategy to tactical control of business processes and inventory.

The objective of this course is to assist students in building the skills necessary to participate
actively in decision-making involving operations management issues. The course provides
exposure to:
• Concepts and tradeoffs associated with a firm's operations,
• An introduction to the basic analytical tools useful in examining operations issues, and
• An opportunity to gain experience in tackling operations management problems.

Required Textbooks and Materials

Required Text

Text: Managing Business Process Flows by R. Anupindi, S. Chopra, S.D. Deshmukh, J.A.
Van Mieghem, E. Zemel, Second Edition, Prentice Hall, 2004.

Required Materials

Course Pack: The course pack can be obtained from the UTD bookstore.

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 Suggested Course Materials
Suggested Readings/Texts
Text: Production/Operations Management by William J. Stevenson, Sixth Edition,
Irwin/McGraw-Hill, 1999.

Communication with WebCT

Students will be able to access the course material using a web course tool called WebCT.
You’ll need to have a UTD NetID and password (your UTD Unix/Email ID and password) to
access the course. If you have not used a UTD NetID account yet, you can go to
http://netid.utdallas.edu to initiate your account shortly before or at the start of the semester.
Your UTD NetID is your WebCT ID to be used to log on to the UTD WebCT courses. You can
login to the course whenever you want. You are required to meet any deadlines for the
assignments and exams and also any schedules for class activities or tasks the course requires.
You should login to the course site regularly to check course updates, discussion board
messages and so on.

Student Assessments
Grading Information

Weights

Final Exam 40 40 %
Quiz-1 15 15 %
Quiz-2 15 15 %
Assignment 1 05 05 %
Assignment 2 05 05 %
Class Participation 20 20 %
Total 100 100%

Accessing Grades

Students can check their grades by clicking “My Grades” under Course Tools after the grade
for each assessment task is released.

Course Policies

Make-up exams and quiz

There will be no make-up quiz or exams.

Late Work
Late work will not be accepted.

Assignments

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 Assignments must be returned on the specified due dates. You may discuss the assignments
with others but make sure that you complete the work independently. The bulletin board can
be utilized to exchange ideas or to seek hints on how to get started on the assigned problems.
This is intended to provide an active learning environment; therefore, such exchanges should
be limited to “conceptual discussions”, as opposed to the posting of detailed solutions. Thus, it
is the responsibility of each student to prepare and submit written solutions to the assignments
independently. The solution to each assignment will be posted after its due date.

Cases and Articles : Cases and articles will be the bases of class discussions. Class
discussion is an important part of the learning. Students should come to class prepared to
discuss the assigned material. The bulletin board can be used as indicated above for
preparation, but participation will be assessed individually.

Assignment submission instructions

You will submit all your assignments (in the required file format with a simple file name and a
file extension) by using the Assignments tool on the course site. Please see the Assignments
link on the course menu. You can click each assignment name link and follow the on-screen
instructions to upload and submit your file(s). Please note: each assignment link will be
deactivated after the assignment due time. After your submission is graded, you may click
each assignment’s “Graded” tab to check the results and feedback.

For the team project assignment, one group member will submit the assignment for the group
and all group members will be able to view the results and feedback once it’s been graded.

Quiz

Two in-class quizzes constitute a total of 30% of the grade. The syllabus will span the material
covered in all the lectures before the day of a quiz.

Final Exam

The final exam is comprehensive (i.e., the syllabus will span the material covered in all the
lectures of the course).

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 Academic Calendar
TOPIC/LECTU READING ASSIGNMENT/ACTIVITY
RE

Lecture 1 Chap. 1, 2 (main text)

Chap. 1, 2 (Stevenson)

Lecture 2 Chap. 1, 2 (main text) Product-Process Life Cycle

Chap. 1, 2, 6 (Stevenson)
Lecture 3 Chap. 3, 4 (main text) McDonald’s and Burger King

Lecture 4 Chap. 3, 4 (main text) Assignment-1

Lecture 5 Chap. 4, 5 (main text) Time – the Next Source of

Competitive Advantage
Quiz-1 The Service Driven Service
Company
Lecture 6 Chap. 6 (main text) Singapore Airlines
Chap. 3, 13, 16 (Stevenson)
Lecture 8 Chap. 7 (main text) A Note on Quality
Chap. 13 (Stevenson)
Lectures 9 Chap. 9 (main text) Assignment-2
and 10 Chap. 9, 10, 11 Hank Kolb
(Stevenson)
Quiz-2
Lecture 11 Aggregate Planning
Chap. 12 (Stevenson)
Lecture 12 Aggregate Planning
Linear Programming
Chap. 12 (Stevenson)
Lecture 13 MRP The Emerging Theory of
Chap. 14 (Stevenson) Manufacturing
Lecture 14 Chap. 10 (Main text) Making Mass Customization
Chap. 15 (Stevenson) Work
Final Exam

Scholastic Honesty

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 The University has policies and discipline procedures regarding scholastic dishonesty.
Detailed information is available on the Scholastic Dishonesty web page. All students are
expected to maintain a high level of responsibility with respect to academic honesty. Students
who violate University rules on scholastic dishonesty are subject to disciplinary penalties,
including the possibility of failure in the course and/or dismissal from the University. Since
such dishonesty harms the individual, all students and the integrity of the University, policies
on scholastic dishonesty will be strictly enforced.

University Policies

All standard UT-D policies regarding Student Conduct & Discipline, Academic Integrity, Email
Use, Withdrawal from Class, Student Grievance Procedures, Incomplete Grade Policy,
Disability Services, and Religious Holy Days apply.

These descriptions and timelines are subject to change at the discretion of the
Professor.

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