Project Stakeholders Management Questions

3/3/2014
Project Stakeholders Management Questions
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1. Question
Diana is managing the development of a mobile phone application. Half of the project work has been completed. Diana is currently reviewing her
stakeholder management plan. She finds out that some of the resisting stakeholders have now become supportive. How should Diana update her
stakeholder management plan?
T ran sfer th ese stakeh o ld ers to th e p ro ject su p p o rters g ro u p , an d fo r th ese stakeh o ld ers, ad o p t th e stakeh o ld er man ag emen t
strateg y d efin ed fo r th e p ro ject su p p o rters.
Do not update the stakeholder management plan at this stage as things are getting better.
For these stakeholders, continue with the defined resisting stakeholder management strategy as this strategy has produced positive results so far.
Transfer these stakeholders to the project supporters group but continue with the defined resisting stakeholder management strategy with these
stakeholders.
I n co rrect
The stakeholder management plan should be reviewed regularly. Since some of the resistant project stakeholders have now become project supporters,
this implies that the current stakeholder classification in the stakeholder management plan is no longer accurate. These stakeholders should now be
transferred to the project supporters group, and going forward the stakeholder management strategy defined for the project supporters should be
adopted for these stakeholders. Although the stakeholder management strategy for the resisting stakeholders has delivered great results, it should only be
applied to the current project resistant stakeholders. [PMBOK 5th edition, Page 400]
2. Question
Jim is managing a road network design project for a government agency. He is currently carrying out the Plan Stakeholder Management process for the
project. Which of the following documents will provide the list of project stakeholders to Jim for this process?
Organizational process assets

Enterprise environmental factors
S takeh o ld er reg ister
Project management plan
I n co rrect
The stakeholder register, an output of the Identify Stakeholders process, documents all of the identified project stakeholders and related information. The
stakeholder register (an input to the Plan Stakeholder Management process) will provide the necessary information to Jim. [PMBOK 5th edition, Page 400]
3. Question
http://www.pmpden.com/pmbok-5-exam-questions/project-stakeholders-management-questions/
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The stakeholders of a project typically have:
Positive objectives
Negative objectives
Similar objectives
C o n flictin g o b jectives
I n co rrect
Stakeholder expectation management is a key responsibility of a project manager as they often have conflicting objectives. [PMBOK 5th edition, Page 391]
4. Question
Kates project is in execution. During an internal project review meeting, Kate finds out that the stakeholder management plan needs an update. The last
update was done two weeks earlier. According to the stakeholder management plan, the plan is required to be reviewed and updated on a monthly basis.
The nature of the required update does not require following the formal change control process. What should Kate do?
Seek the project sponsor's guidance.

First update the plan review procedure before making the required update.
Wait for a couple of weeks to do the required update.
Go ah ead an d d o th e req u ired u p d ate.
I n co rrect
There is no need to seek the project sponsors guidance on this issue. Kate is the project manager, and as long as the nature of the required update does
not require following the formal change control process, she can directly update the plan. Although the stakeholder management plan recommends a
monthly review, such updates can be done anytime as required. [PMBOK 5th edition, Page 403]
5. Question
Sarah is about to start developing her project stakeholder management plan. She is currently gathering all the required inputs for this process. She has
already got the stakeholder register and has got access to the organizational process assets and the enterprise environmental factors. Which of the following
inputs is still missing to complete the process?
Pro ject man ag emen t p lan

Stakeholder management plan template
Lessons learned from the past similar projects
Project charter
I n co rrect
Sarah is about to start the Plan Stakeholder Management process. Four inputs of this process are the project management plan, stakeholder register,
organizational process assets and the enterprise environmental factors. The stakeholder management plan template and the lessons learned from the
past similar projects are essential inputs to this process; however, these are already included in the organizational process assets. [PMBOK 5th edition,
Page 399]
6. Question
A project manager is updating her project team over the new project management approach selected for the project. This new approach is the industry best
practice. The project manager is also discussing the potential stakeholder impact of trying the new approach. The key stakeholders support and involvement
is very crucial for the success of the project. If the key stakeholders dont buy-in the idea of trying the new approach, the new approach will have to be
dropped. What must the project manager do in order to reduce the probability of this risk?
I d en tify p reven tive actio n s to red u ce th e risk
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Identify the corrective actions to reduce the risk
Drop the idea of trying the new approach
Convince the project sponsor and use his coercive power to force the decision
I n co rrect
If the new approach is the industry best practice, it must be adopted. Further, forcing a decision wont help obtain the key stakeholders support. Actions
that reduce the probability of a risk in the future are preventive actions. The team needs to brainstorm and come up with effective preventive actions in this
situation. [PMBOK 5th edition, Page 413]
7. Question
Julia is managing a complex industrial process reengineering project. She has identified all of her key project stakeholders and has conducted individual
interviews with them to identify other project stakeholders as well. However, Julia is still not comfortable with her projects stakeholders list as she believes
there would be more key external stakeholders still missing from the list. What can help Julia in this situation?
Use stakeholder register templates from the organizational process assets

Conduct more meetings with the key stakeholders.
Julia needs to get over her fear and finalize the project stakeholder register
S eek ex p ert ju d g men t fro m su b ject matter ex p erts.
I n co rrect
The stakeholder register template do not contain stakeholders information, it only helps the project manager produce his/her projects stakeholder
register. If Julia is not comfortable with the list, she needs to identify more stakeholders until she is satisfied. Interviewing the identified key stakeholders
again might not resolve the issue. The best option is to seek an experts opinion. [PMBOK 5th edition, Page 397]
8. Question
John is managing a software development project for the first time. He is facing issues with scheduling meetings with the senior project managers at the
company as they are extremely busy with their current assignments. John needs to understand what went right and wrong on previous similar projects so
that he can manage his project better. In this situation, what should John do?
Request key stakeholders to help schedule these coaching meetings

R eview lesso n s learn ed fro m th e p ast similar p ro jects.
Review the project's business case for details.
Review the project charter for details.
I n co rrect
The business case and the project charter do not have information regarding previous similar projects. The best available option for John at the moment is
to review the lessons learned from the past similar projects. [PMBOK 5th edition, Page 395]
9. Question
Christine is managing a healthcare software development project. At a PMI conference, she met George who is the project manager at a competitor
organization. George is a PMP and has successfully delivered many successful healthcare related software development projects. If George shares his
stakeholder management experience with Christine, will that be considered Expert Judgment?
Yes! Geo rg e is an ex p ert in man ag in g su ch p ro jects.

No! George is a project manager at a competitor organization.
No! This would be an example of expert opinion and not expert judgment.
Yes! All participants at a PMI conference are experts.
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I n co rrect
George is giving an expert opinion; this is analogous to expert judgment. A PMP certified project manager from a competitor would not normally give false
information. This can be considered an expert judgment since George has successfully delivered many similar projects. [PMBOK 5th edition, Page 401]
10. Question
Stakeholders can be identified in which management process group(s)?
Planning
All
Planning and Monitoring & Controlling
Initiating and planning
I n co rrect
Stakeholder identification is a continuous process throughout the entire project life cycle. [PMBOK 5th edition, Page 31]
11. Question
For any complex project, once the project stakeholders are identified, the next step is to classify these stakeholders based on their current and desired
engagement levels. What is the benefit of classifying the project stakeholders?
To help populate the stakeholder register

To help identify the project scope
T o h elp d efin e an ap p ro ach strateg y
It is a mandatory step in stakeholder analysis
I n co rrect
Stakeholder classification is not mandatory. For simpler projects with few stakeholders, stakeholder classification might not be necessary. Stakeholder
classification is done when the number of stakeholders is high. This helps in defining the stakeholder management strategy. [PMBOK 5th edition, Page 396]
12. Question
A critical project rollout was delayed because one of the stakeholders did not receive necessary communication on time. On further analysis, the project
manager discovered that communication had been sent out to the wrong teams. This would have happened because:
Communication broke down between the project team and the stakeholder.
The stakeholder did not proactively ask for updates.
The project manager failed to manage stakeholder expectations.
T h e stakeh o ld er reg ister w as n o t u p d ated p ro p erly to reflect th e co rrect stakeh o ld er in fo rmatio n .
I n co rrect
The stakeholder register is a list of all relevant stakeholders in the project. It is used to ensure that all stakeholders are included in project communications.
Hence, it is likely that the stakeholder list did not contain the stakeholders details. This resulted in their missing out on project communication. [PMBOK 5th
edition, Page 398]
13. Question
Jane is managing a complex process improvement project. Recently, there has been a major conflict between the key project stakeholders. Jane was
successful in getting this conflict resolved in a timely manner. However, this has brought a significant delay on the project. What must Jane do next?
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Transfer these stakeholders to the project resisting stakeholders group
Avoid resolving similar conflicts in the future
Up d ate th e lesso n s learn ed d o cu men tatio n
Review the stakeholder management plan
I n co rrect
The scenario neither gives the root cause behind the conflict nor does it describe the nature of the conflict. Hence, transferring the stakeholders to
another group and reviewing the stakeholder management plan choices can easily be eliminated. Avoiding conflict resolution in the future will lead to a
disaster; this can also be eliminated. It is clear in the scenario that a conflict was resolved by the project manager. The next thing that needs to be done is
updating the lessons learned documentation with the appropriate conflict and resolution details. [PMBOK 5th edition, Page 415]
14. Question
You are working as a project manager for MALTEX, an IT organization having a projectized organization structure. You have recently started managing a
project that involves stakeholders from within and outside your organization. The stakeholders external to your organization are very critical as their
interests are negatively affected by the project. You are making serious efforts to gather their expectations and influence levels early in the project to make
sure that their voice is heard and proper communication needs can be planned in the future phases of the project. The outcome of your effort can be
documented in:
The risk register

T h e stakeh o ld er man ag emen t p lan
The stakeholder communication plan
The project scope document
I n co rrect
The stakeholder management plan is a component of the project management plan and identifies the management strategies required to effectively
engage stakeholders. [PMBOK 5th edition, Page 403]
15. Question
The key benefits of ____________ process is that it will maintain or increase the efficiency and effectiveness of stakeholder engagement activities as the project
evolves and environment changes.
Identify Stakeholders
Plan Stakeholder Management
Manage Stakeholder Engagement
C o n tro l S takeh o ld er En g ag emen t
I n co rrect
The key benefits of Control Stakeholder Engagement process is that it will maintain or increase the efficiency and effectiveness of stakeholder engagement
activities as the project evolves and environment changes.
16. Question
Andrew was working as a senior project manager at a company when he resigned from his position. Jack has recently been hired in this company in the
place of Andrew. Jack has also worked with Andrew in the past, and he knows him personally. Jack is now in charge of a project that Andrew left in the
middle. If Jack calls Andrew for an opinion on this project, this is?
An ex amp le o f o b tain in g ex p ert ju d g men t fro m a sen io r

Unethical behavior by Jack as Andrew has already resigned from the company
A conflict of interest situation as Jack knows Andrew
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Jack's incompetence; as he is dependent on Andrew's opinion
I n co rrect
Asking a senior for an opinion is an example of obtaining expert judgment. Andrew knows the project better than Jack as he has been managing it in the
past. If Jack seeks expert opinion from Andrew, this is neither unethical nor a conflict of interest situation; rather this is a good project management
practice. This doesnt mean the Jack is an incompetent project manager as well. [PMBOK 5th edition, Page 412]
17. Question
To communicate with stakeholders on the resolved issues and the issues that are hard to resolve, you use an issue log in your project. Since you assign an
owner for every issue and resolve it by proactively working on it, your stakeholders actively support all your efforts in managing the project. This method of
actively resolving issues and reducing risks to the project is known as:
Scope Management
Quality management
Communications management
S takeh o ld er man ag emen t
I n co rrect
Proactively working with project stakeholders and resolving their issues relate to project stakeholder management. [PMBOK 5th edition, Page 391]
18. Question
Which of the following is an output of Identify Stakeholders?
Initial list of stakeholders

S takeh o ld er R eg ister
Project Management plan
Communication plan
I n co rrect
Stakeholder Register is the output of Identify Stakeholders. Initial list of stakeholders can be found in project charter. PMBOK page no 391.
19. Question
William is managing a high priority project for his organization. The project has recently lost the support of the key stakeholders. Despite a number of efforts,
William has failed to realign the stakeholders and regain their support. What should he do now?
S eek th e p ro ject sp o n so r's assistan ce

Continue trying to regain the support but keep progressing on the project
Remove the stakeholders from the stakeholder register
Terminate the project
I n co rrect
If the key stakeholders support has been lost, this could lead to a major disaster. Since a number of efforts by the project manager have already failed, the
matter should immediately be escalated to the project sponsor. [PMBOK 5th edition, Page 406]
20. Question
Jennifer has recently been asked to manage an office refurbishment project. She finds out that the chief financial officer of the company is resisting the
project. The chief financial officer is a key project stakeholder. What must Jennifer do first?
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Seek support from the project sponsor to force project decisions.

Conduct a team meeting to discuss this issue
Seek expert judgment from the project initiator.
An alyz e o p tio n s th at mig h t ch an g e o r in flu en ce th e ch ief fin an cial o fficer's p ercep tio n .
I n co rrect
In this scenario, the chief financial officer is a resistant key stakeholder. The chief financial officer must be turned into a project supporter in order to
ensure success. Any of the given choices can be the solution to this problem. However, Jennifer should first identify all the available options and analyze
them before selecting the best option. [PMBOK 5th edition, Page 402]
21. Question
Lena is managing the construction of a new office facility for her company. The project is half way through the execution. The project sponsor has asked
Lena to ensure that all they key project stakeholders are still committed to the project. How can Lena assess the stakeholders current engagement levels?
By requesting the key stakeholders to submit a signed declaration of commitment

By reviewing the Stakeholders Engagement Assessment Matrix last updated during the planning phase of the project
By analyzing the most recent issue register
By co mmu n icatin g an d in teractin g w ith th e key stakeh o ld ers
I n co rrect
The stakeholders current engagement levels can be determined by communicating and interacting with them. Reviewing the Stakeholders Engagement
Assessment Matrix developed during the planning phase of the project wont help much if it hasnt been reviewed since then. Analyzing the issue register
can indicate stakeholder engagement levels but this document alone is not sufficient to determine the current engagement levels. Asking the stakeholders
to sign a declaration of commitment is ridiculous. [PMBOK 5th edition, Page 405]
22. Question
The ___________ is used to document changes that occur during a project?
C h an g e Lo g
Issue Log
Scope statement
Project Management Plan
I n co rrect
The Change Log is used to document changes that occur during a project. PMBOK page no 406.
23. Question
What BEST describes an input to the Manage Stakeholder Engagement process?
Management skills
Communication method
Interpersonal skills
C h an g e lo g
I n co rrect
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The change log is an input to the Manage Stakeholder Engagement process. The rest of the choices are the tools and techniques of this process. [PMBOK
5th Edition, Page 404]
24. Question
A project manager has completed identification of stakeholders and started planning for a flow instruments installation project in a hospital. While
developing the project management plan, a team member indicates that a stakeholder in the X-Ray department is missing from the stakeholders list. Which
of the following statements indicate the BEST response from the project manager?
It is too late to involve a stakeholder in the planning, so ignore the stakeholder

Au th en ticate th e in fo rmatio n fro m th e team memb er
Include and involve the stakeholder immediately
Wait until the execution phase to involve the new stakeholder
I n co rrect
One aspect of responsibility for a project manager is to take ownership of decisions made. A project manager must identify all stakeholders as early as
possible in the project and it is his responsibility. A missing stakeholder could jeopardize the objectives of the project. So, the project manager must involve
the newly identified stakeholder as soon as possible. However, the project manager must authenticate the information from the team member first before
involving the stakeholder. Thus, Authenticate the information from the team member is the best answer. [Reference - PMBOK 5th Edition, pages 393, 394 &
PMI code of Ethics and Professional responsibility, Page 2]
25. Question
Stakeholder analysis is an important technique in the Identify Stakeholders process. One of the steps involved is to identify the potential impact of each
stakeholder and classify them appropriately. Which of the following is not a valid model used for this purpose?
Salience model
Influence / impact grid
Power / interest grid
T o leran ce mo d el
I n co rrect
Tolerance model is not a valid classification model. The other three models are valid approaches and classify stakeholders based on power / interest,
influence / impact or power / urgency and legitimacy as in the case of salience model. [PMBOK 5th edition, Page 396]
26. Question
Which statement is true for Stakeholder Management Plan ?
Pro vid es g u id an ce h o w th e vario u s stakeh o ld ers can b e b est in vo lved in th e p ro ject

Provides guidance on managing stakeholder's expectations
Provides guidance on how to identify stakeholders
All of the above
I n co rrect
Stakeholder Management Plan Provides guidance how the various stakeholders can be best involved in the project.
27. Question
During a project status review meeting, some of the project team members have raised a concern over the complexity of the project performance
information reporting requirements. The project team is of the view that the work performance data should be sufficient for reporting. Which of the
following is the best response that should be given to team members?
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Compliance to the PMBOK(r) requires transforming the work performance data to work performance information.
The work performance information is necessary for the conversion of the resisting project stakeholders to supportive project stakeholders
This is a non-negotiable requirement and the project manager is not required to convince the team
T h e w o rk p erfo rman ce d ata alo n e is n o t su fficien t fo r effective d ecisio n makin g .
I n co rrect
If some of the project team members have some concerns, it is the project mangers duty to address them. A reasonable response must be given to the
team in the given situation. Compliance to the PMBOK(r) can be a desire, but it is not a reasonable justification. The conversion of the resisting project
stakeholders to supporting stakeholders needs a lot of communication and demonstration of quick wins; the work performance information alone is not
sufficient. The best response that can be given to the team is that the work performance information is required by the key stakeholders for effective
decision making, which is crucial for the success of the project. [PMBOK 5th edition, Page 413]
28. Question
Stanleys project is in execution. Stanley has a monthly stakeholder update meeting set up where he presents the projects progress and current issues to the
key stakeholders. During the last stakeholder update meeting, the stakeholders requested Stanley to provide bi-weekly project updates instead of monthly
updates. The communication management plan has been broadly framed and it doesnt restrict Stanley from doing bi-weekly updates. What should Stanley
do?
S tart p ro vid in g b i-w eekly u p d ates in stead o f mo n th ly u p d ates.

Disregard the stakeholders' request and continue with the monthly updates
Request the stakeholders to submit a change request.
Update the communication management plan prior to providing the bi-weekly updates.
I n co rrect
The key stakeholders concerns and requests can never be disregarded. Since the communication management plan is flexible and it doesnt restrict
Stanley from doing bi-weekly updates, Stanley must immediately accept the key stakeholders request. Since this is not impacting the communication
management plan, there is no need to go through the formal change control. [PMBOK 5th edition, Page 407]
29. Question
A project team is currently planning to perform the Control Stakeholder Engagement process to reassess the project stakeholders current engagement levels
and review the current stakeholder management strategy. Which of the following is an output of this process?
Information management system

Approved change requests
Pro ject d o cu men ts u p d ates
Work performance data
I n co rrect
The information management system is a tool and technique of the Control Stakeholder Engagement process; while the work performance data is the
input of this process. Change requests are produced during this process but these are not approved during this process. The correct answer is project
documents update which is the output of this process. [PMBOK 5th edition, Page 410]
30. Question
Nancys project has got a huge number of key positive and negative stakeholders. It is very important to closely manage the influential negative stakeholders
to ensure projects success. Do the key positive stakeholders need to be managed as well?
No; more attention needs to be given to the key negative stakeholders
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T h e p o sitive stakeh o ld ers n eed to b e clo sely man ag ed as w ell sin ce stakeh o ld ers' n eed s an d ex p ectatio n s ch an g e o ver time.
Project stakeholders should not be classified as positive and negative stakeholders.
Yes; positive stakeholders should be more closely managed than the negative stakeholders.
I n co rrect
Managing both the positive and the negative stakeholders is equally important. Stakeholders expectations and interests change over time. In order to
ensure the success of the project, the positive stakeholders should be closely managed in order to retain their support and commitment to the project.
[PMBOK 5th edition, Page 394]
31. Question
A project manager uses a Power / Interest grid to identify stakeholders in the project and to manage their expectations. Identify which of the following
statements is wrong in the context of a Power / Interest grid.
Stakeholders with lower power and lower interest need to be monitored.

Stakeholders with higher power and lower interest need to kept satisfied.
S takeh o ld ers w ith h ig h er p o w er an d h ig h er in terest n eed th e least atten tio n
Stakeholders with lower power and higher interest need to be kept informed
I n co rrect
A Power/Interest grid groups stakeholders based on their level of authority (power) and their level of concern (interest). Stakeholders with higher power
and higher interest need to be managed closely and require the most attention. [PMBOK 5th edition, Page 397]
32. Question
Tom has been hired by a strict functional organization as a project management expert. John has been asked to develop various project document templates
for the organization. Tom wants to produce the stakeholder register template as his first deliverable. Which of the following is not a typical component of a
stakeholder register?
Stakeholder assessment information

Stakeholder identification information
Lesso n s learn ed fro m th e p ast p ro jects
Stakeholder classification
I n co rrect
Lessons learned from the past projects can be consulted by the project manager whenever needed. These lessons learned are the organizational process
assets. However, this information is not directly updated in the stakeholder register. [PMBOK 5th edition, Page 398]
33. Question
________ classification model used for stakeholder analysis describing classes of stakeholder based on their power, urgency and legitimacy.
Power/interest grid
S alien ce mo d el
Power/influence grid
Influence/impact grid
I n co rrect
Salience model classification model used for stakeholder analysis describing classes of stakeholder based on their power, urgency and legitimacy.
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34. Question
In which process meeting is not used as Tools & Techniques.
Man ag e S takeh o ld er En g ag emen t

Control Stakeholder Engagement
I n co rrect
Meeting is not used as Tools & Techniques in Manage Stakeholder Engagement process.
35. Question
You are developing strategies to effectively engage stakeholders throughout the project life cycle. What is process you are working on ?
Plan S takeh o ld er Man ag emen t
I n co rrect
Plan Stakeholder Management is the process to develop strategy to effectively engage stakeholders throughout the project life cycle.
36. Question
Susan is currently developing her projects stakeholder register. She wants to identify the internal and external parties that are involved in the project. Which
of the following documents can provide this information to Susan?
Scope management plan

Stakeholder management plan
Pro ject ch arter
I n co rrect
Since Susan is currently developing her projects stakeholder register, she is carrying out the Identify Stakeholders process. The information she is looking
for should be provided by one of the inputs of this process. The project charter is one of the inputs to this process and can provide information regarding
the internal and external parties involved in the project. [PMBOK 5th edition, Page 394]
37. Question
You have started a project to establish a railroad between two neighboring cities. The state agency that sponsors this project is very much committed to
complete this project on time and within budget. To support the agencys intention, you have completed the charter and started identifying stakeholders
who would support the project. You would like to gather as many stakeholders as possible to successfully complete this project and move on to the planning
phase. What should a project manager do while identifying stakeholders in a project?
Identify positive stakeholders and eliminate negative stakeholders to gather maximum support for the project
I d en tify b o th th e p o sitive an d n eg ative stakeh o ld ers an d ad d ress th eir co n cern s
Identify positive stakeholders and request negative stakeholders to be out of the project
Notify the negative stakeholders to talk to the sponsor
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I n co rrect
Project stakeholders are people, organizations, or groups whose interests are positively or negatively impacted by the project. A project manager must
identify both the positive and negative stakeholders for successful completion of the project. Eliminating the negative stakeholders or keeping them away
from the project will jeopardize the objectives of the project and cause the project to fail. One of the mandatory standards for a project manager is to show
fairness and disclose potential conflict of interest situation to stakeholders. He must escalate issues to the sponsor only when he fails in influencing
negative stakeholders. Thus, Identify both the positive and negative stakeholders and address their concerns is the correct answer. [Reference - PMBOK
5th Edition, pages 393, 394 & PMI code of Ethics and Professional responsibility, Page 4]
38. Question
Jonathan is managing a computer network deployment project at a university campus. Jonathan wants to involve the key project stakeholders in the
scheduling of the major work packages. He sends out a meeting invitation to all key stakeholders for this brainstorming session. Which of the following types
of communication methods has Jonathan selected for the brainstorming?
One-sided communication
Pull communication
Push communication
I n teractive co mmu n icatio n
I n co rrect
Meetings are examples of interactive communication. They are neither push nor pull. Further if any meeting is one-sided communication, it is more of a
lecture than a meeting. [PMBOK 5th edition, Page 295, 407]
39. Question
Jonathan has recently been hired in a company as a business improvement manager. Jonathan has been asked to reorganize the companys meetings and
reporting structure. Jonathan is currently identifying all key project stakeholders. Which of the following enterprise environmental factors is least likely to be
used as an input to this process?
Existing human resources

Pro ject man ag emen t in fo rmatio n system
Organizational culture and structure
Industry standards
I n co rrect
All of the given choices are enterprise environmental factors. However the project management information system is not used during the initiating stage
of a project. The rest of the choices are important enterprise environmental factors that need to be considered at this stage. [PMBOK 5th edition, Page 395]
40. Question
Project Charter is an input of __________.
I d en tify S takeh o ld ers

I n co rrect
Project Charter is an INPUT of Identify Stakeholders. PMBOK page no 391.
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41. Question
The process of communicating and working with the stakeholders to meet their expectations, address issues and foster appropriate stakeholder
engagement in project activities throughout project lifecycle is called ____________?
I n co rrect
The process of communicating and working with the stakeholders to meet their expectations, address issues and foster appropriate stakeholder
engagement in project activities throughout project lifecycle is called Manage Stakeholder Engagement
42. Question
Which of the following should be done FIRST during the Project Life Cycle?
Ascertain the stakeholder interests and expectations for the project

List the key people and organizations that have a stake in the project.
I d en tify th e key p eo p le an d o rg an iz atio n s th at h ave a stake in th e p ro ject.
Select and quantify the stakeholder interests and expectations for the project.
I n co rrect
It is important to identify stakeholders, the key people and organizations that have a stake in the project, as early as possible in the Project Life Cycle so that
they have a shared sense of ownership in the project and are more likely to accept the project deliverables. The List the key people and organizations that
have a stake in the project option is incorrect. Before you can list the stakeholders, you need to identify them. [PMBOK 5th edition, Page 394]
43. Question
Sandra is managing a new supersonic aircraft design project. This is a huge project and the success of this project is very critical for her organization. For
such mission-critical projects, which of the following is the most desirable engagement level for all major project stakeholders?
Leading stakeholders
Neutral stakeholders
S u p p o rtive stakeh o ld ers
Resistant stakeholders
I n co rrect
It would be an ideal situation for any project if all of the major stakeholders are supportive of the project. This will ensure smooth project progress and
timely resolution of issues. In the real world this might not be achievable; nevertheless, it is the most desirable state for all major stakeholders. On the
other hand, if all major stakeholders assume a leading role, this will lead to major and serious conflicts. [PMBOK 5th edition, Page 402]
44. Question
Stakeholder registers from previous projects are part of ______.
O rg an iz atio n al p ro cess assets

MOM
Project Charter
Risk Register
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I n co rrect
Stakeholder registers from previous projects are part of Organizational process assets .
45. Question
Stakeholder management plan and change log are inputs of ______.

I n co rrect
Stakeholder management plan and change log are inputs of Manage Stakeholder Engagement. PMBOK page no 403
46. Question
A project team is required to prepare a monthly project update report for the project key stakeholders. This report must contain the current status of the
deliverables, information related to the recently approved change requests, projects health and the forecasted estimates. This report is an example of?
Milestone
Expert judgment
Work performance data
Wo rk p erfo rman ce in fo rmatio n
I n co rrect
Producing a monthly report by the project team is neither expert judgment nor a milestone. The report being discussed is an information pack for the key
stakeholders detailing the projects health. This report is an example of work performance information produced by transforming the work performance
data collected by the project team. [PMBOK 5th edition, Page 413]
47. Question
Stakeholder register is an output of ______.

I d en tify S takeh o ld ers
I n co rrect
Stakeholder register is an output of Identify Stakeholders. PMBOK page no 391.
48. Question
Tom is managing a software development project. The buyer of the product is an external entity. During the execution of the project, Tom finds out that a
new operations manager has been hired in the customer organization. The new manager is now a key stakeholder of the project. Which of the following
documents is least likely to get updated as a result of the addition of this new stakeholder?
Stakeholder management plan
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Risk register
Stakeholder register
I ssu e lo g
I n co rrect
The stakeholder register must be updated as now there is a new project stakeholder on the project. Changes to the stakeholder management plan might
also be required to ensure that the new key stakeholder is properly engaged with the project. Addition of a new key stakeholder brings some degree of
uncertainty to the project; this should also be recorded in the risk register. The issue log is least likely to be updated in this case. [PMBOK 5th edition, Page
408, 409]
49. Question
Jim is managing a road network design project for a government agency. He is currently carrying out the Plan Stakeholder Management process for the
project. Which of the following documents will provide the list of project stakeholders to Jim for this process?
Organizational process assets

S takeh o ld er reg ister
Enterprise environmental factors
I n co rrect
The stakeholder register, an output of the Identify Stakeholders process, documents all of the identified project stakeholders and related information. The
stakeholder register (an input to the Plan Stakeholder Management process) will provide the necessary information to Jim. [PMBOK 5th edition, Page 400]
50. Question
Which of the below engagement level is true about Aware project and potential impacts and actively engaged in ensuring the project is a success?
Lead in g
Neutral
Resistant
Supportive
I n co rrect
Leading Aware project and potential impacts and actively engaged in ensuring the project is a success.
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