JULIE DAVIDSON

davidsonjulie@outlook.com

SUMMARY
Management professional with international experience and extensive knowledge of the travel, tourism
and destination marketing industries. A natural communicator with contagious enthusiasm, successful in
leading cross-functional and multicultural teams to drive business results. Provides expertise in
negotiations, organizational development and implementation.
Key skills include:

Leadership
Business and Product Development
Marketing
Partnership and Alliance Management
Project Management
Operations
Budgeting
Planning

PROFESSIONAL EXPERIENCE
4/09-6/14

Trade Manager, Visit Flanders, New York, NY

Grew U.S. arrivals to Flanders consistently year over year. U.S. number one long haul
market to Flanders.
Negotiated successful barter agreements with numerous partners including Delta
Airlines, Air Canada, American Airlines, Jet Airways as well as Rocco Forte, Hilton,
Kempinski and Radisson Hotels.
Through marketing efforts, grew travel agent database by over 25%.
Developed and implemented online learning platform.
Conducted successful online webinars on a monthly basis for the professional community.

9/07-1/09

Assistant Director, American Museum of Natural History Expeditions,

New York, NY
Maximized profits by carefully managing allotments.
Interfaced with Museum scientists to design new tour programming and program
specific reading lists.
Collaborated with tour operators to design new programming.
Closely monitored worldwide security situations ensuring the safety of our guests.
Managed reservations staff of three.

6/06-6/07

Operations/Office Manager, ARZA World, New York, NY

Responsible for day to day operations of Tour Operators office. Supervised
reservations and operations staff of five. Developed new product and closely
managed air inventory thereby increasing profits.
Implemented improved operating procedures.

10/05-6/06

Manager of Operations, Pacific Delight Tours, New York, NY

Responsible for day to day running of office overseeing reservations and operations staff
of fifteen.
Implemented improved training procedures greatly improving customer service.
Resolved customer service complaints quickly leading to an enhanced client experience.

10/03-12/04

Manager of Travel Agency Relations, Lindblad Expeditions, New York, NY

Managed all aspects of firms relationships with travel agencies including blocking space
for groups, commission structures and bonuses.
Increased business with consortia such as Virtuoso and Signature as their primary point
of contact.
Organized and conducted travel agent familiarization trips including leading a group of
sixty travel agents to the Galapagos.

1/96-9/02

V. P. of Operations & Travel Services, Travel Dynamics, New York, NY

Managed a combined department of twenty, including the hiring, firing and performance
appraisals of staff in the reservations, operations and field staff departments.
Reorganized reservations department greatly improving client satisfaction levels prior to
departure.
Maximized berthing wherever possible, moving passengers when necessary, resulting in
increased revenue.
Negotiated best possible rates with suppliers.

EDUCATION
M.S., Travel & Tourism Management, New York University
B.A., Economics, Brooklyn College
ADDITIONAL SKILLS
Proficient in Microsoft Word, Excel and Outlook.
OTHER
Jeopardy contestant.