Faculty of Management Studies, University of Delhi

Syllabus
Sem-2
Shiva Pathak

2012

COURSE STRUCTURE
MBAFT 6201 ORGANIZATION EFFECTIVENESS AND CHANGE
MBA Full Time I Year Section A & C (2011-2013, II Semester)
Prof. Sunita Singh Sengupta/Dr. Kavita Singh
PURPOSE OF THE COURSE - The purpose of this course is to familiarize the students with
the various complex issues pertaining to organizational dynamics and management of change
that affect the health and effectiveness of the organizations.
METHODOLOGY - The methodology for this course will be lecture-discussion; group, intergroup and other experiential exercises; real life organizational change experiments; and field
study based assignments and presentations by teams of students.
SESSIONAL MARKS The assessment for sessional marks (Total 50 Marks) will be based
on:
a) Quality of organizational change assignments and presentation 30 Marks
b) Mid-term test; attendance and participation in classroom discussion 20 Marks
TOPICS
1. Overview of change and Development - (KS)
2. Models of Change (KS)
3. Organization Culture and Climate (SSS)
4. Conflict, and Collaboration (SSS)
5. Intergroup Behaviour and Negotiations( SSS)
6. Power and Politics in Organizations (KS)
7. Quality of Work Life (KS)
8. Management of Organizational Creativity and Innovation (KS)
9. Management of Gender Issues (KS)
10. Cross Cultural Management (SSS)
11. Learning Organizations (SSS)

Management Science MBA FT 6202

1. Management Science: basic concepts and its role in decision making
2. Transportation and assignment models
3. Transshipment and routing problems
4. Queuing theory
5. Basic inventory models
6. PERT/CPM
7. Decision theory
8. Game theory
9. Markov chains
10. Goal programming

Economic environment of business MBA FT 6203

1. National income accounting frameworks and its usefulness in understanding economic
environment of an economy
2. Classical , Keynesian micro-economic theories, IS-LM analysis and their policy implication
for monetary and fiscal policies
3. Open economy macro-economics for understanding international linkages
4. Evolution of planned development in india, and different regulations, which conditions the
working of the Indian economy
5. The process of structural adjustment and economic reforms-industrial policy, sectoral
reforms
6. Disinvestment in public enterprises
7. Corporate governance in private sector
8. FDI and evaluation of the processes of globalization in india

Financial Management MBA FT 6204

1. An overview, Evolution of finance. the basic goal: creating shareholder value, agency issues,
business ethics and social responsibility, time value of money( chapter 1)
2. Investment decisions: capital budgeting decisions capital budgeting: process and
techniques-payback period, accounting rate of return, NPV, IRR, MIRR, profitability index,
estimation of cash flows, NPV vs. IRR, risk analysis in capital budgeting-sensitivity
analysis, certainty equivalent approach, calculation of RADR, real options(chapter 11 & 12)
3. Cost of capital: meaning and concept, calculation of WACC, the CAPM approach, adjusting
cost of capital for risk(chapter -10)
4. Financing decisions: capital structure, theories and value of the firm-net income approach,
net operating income approach, traditional approach, Modigliani Miller model, determining
the optimal capital structure( chapter 13)
5. Leverage analysis and EBIT-EPS analysis: concept of leverage, types of leverage: operating
leverage, financial leverage, combined leverage, link between capital structure and capital
budgeting (chapter -13)
6. Dividend decisions: factors determining dividend policy, theories of dividend-Gordan
model, Walter model, MM hypothesis, forms of dividend- cash dividend, bonus shares, stock
split(chapter -14)
7. Working capital management: Policies, risk-return trade off, cash management , receivables
management , inventory management , credit management , working capital
financing( chapter -15)

Management Accounting MBA FT-6205

( 1-S.No. is the chapter no. in Horn Gren Book, 2- the list is not complete. As of the last class before
senior batch placement)
1-The manager and management accounting
2-An introduction to cost terms and purposes
3- Cost-volume-profit analysis
4-Job costing
5-Activity based costing and activity based management
6-Master budgets and responsibility accounting
7-Flexible budgets direct cost variances and management control
8-Flexible budgets indirect cost variances and management control
9-Inventory costing and capacity analysis
10-Determining how costs behave
11-Decision making and cost management
12-Pricing decisions and cost management

Faculty of Management Studies, University of Delhi, Delhi 110 007

Course Outline:
MBAFT-6206/Production and Operations Management (MBA Full-Time)
Dr. Sunil Sharma/Dr. D Das
Objectives:
The course is designed to acquaint the students with decision-making in
(a) Designing an operations strategy which would be in tune with the overall corporate strategy
(b) Planning, Scheduling and Control of Production & Operations function.
(c) Productivity improvement through layout engineering and work simplification
(d) Quality Planning, Control, and Management
(e) Effective and efficient flow and inventory management of materials and
(f) Implementation of modern operations systems and practices like MRP, JIT/Lean Processing,
TPM, Six Sigma etc.
No.
I

Content/Titles
Nature and scope of P/OM

No. of lectures

II

Design of Products and Services

III

Facilities Location

IV

Types of Operations Systems

Types of Layouts: Layout Planning and Analysis(chap-7)

VI

Work Simplification, Measurement and Standards

VII

Quality Assurance and Management

VIII

Aggregate Production/Operations planning

02

DD

IX

Production/Operations Scheduling

02

DD

Inventory Management

XI

Current Trends/Applied concepts in P/OM

(chap-1)
(chap-5)

(chap-6)
(chap-8)

(chap-12)

Internal Assessment Scheme:

Class Test(s)
Class Participation
Written Case Analysis/ Mini-Project(s)
Total

SS/DD

01

SS

01

DD

01

SS

01

SS

(chap-9)01

(chap-17)

Total

Faculty
01

SS

02

SS

03
01
---16 X2=32

25
05
20
50

DD
SS/DD

Detailed Course Outline

No. Module
No. of Lectures
I
Nature and Scope of P/OM
01
Definition and evolution of P/OM, Environmental and
Social concerns, Relationship with other functional areas,
Contemporary issues and Current trends

Faculty
SS/DD

II

Design of Products and Services

Product/Services Design Factors, Design for Quality,
Value Engineering and Ergonomic Considerations

01

SS

III

Facilities Location
Issues involved in facilities location, Evaluation of location
Alternatives, locating manufacturing and service facilities

01

DD

IV

Types of Operations System

Types of Production/Service systems, Relationship with
PLC phase, Process technologies in current context

01

SS

Types of Layouts
Types, Planning and Analysis of Layouts,
Assembly- line Balancing, Load- Distance formulation

01

SS

VI

Work Simplification, Measurement and Standards

Methods Engineering. and work simplification; Tools
and techniques, Work Measurement: Time study,
Work sampling, Production/Operation Standards

01

SS

VII

Quality Assurance and Management

02
Concept of QC, QA and QM, Statistical Process Control
Concept of Process Capability and Six Sigma,
Approach of Total Quality Management (TQM), Service Quality.

SS

VIII

Aggregate Production/Operations planning (APP)

Strategies, Methods, Costs etc.

01

DD

IX

Production/Operations Scheduling
Flowshop and Jobshop scheduling, Johnsons rule
Priority rules, Theory of constraints

02

DD

Inventory Management
Basic Inventory control models and ordering systems
Selective Inventory control models, Applications

03

DD

XI

Current trends/Applied concepts in P/OM

Introduction to MRP, Lean Processing, TPM, Supply Chain etc.
Total

01
--16X2=32

SS/DD

Marketing Research MBA FT 6207

1.
2.
3.
4.
5.

Introduction to MR
MR process
Formulation of research problem
Research design: Exploratory and conclusive research design
Scaling techniques: comparative and non-comparative scaling techniques, Reliability and
validity of scales
6. Data collection methods: primary and secondary data, sources of secondary data
7. Conducting review of literature
8. Survey and questionnaire design: form and layout, Pilot testing
9. Sampling techniques: probability and non-probability sampling techniques, Sample size
determination
10. Data coding and data preparation: tabulation, graphical presentation and frequency
distribution
11. Hypothesis testing: concepts, parametric and non parametric testing, use of statistical
software
12. Correlation and regression: bivariate correlation and regression
13. Analysis of variance: one way, two way and N-way
14. Introduction to multivariate analysis
15. Ethical issues in MR
16. Project report writing: types of report, format of writing the report

Management of Information Systems MBA FT 6208

( From the hardcopy given by Singla Sir)
1. IT trends and Industry
2. IT Issues and organizations
3. Introduction to Information Systems
4. Decision making and MIS
5. Computer based information systems
6. IS architecture
7. DSS and group decision support
8. Artificial intelligence based systems
9. Expert systems
10. Structured systems analysis
11. System development
12. IT leadership and IS strategic planning
13. IS strategy
14. Inter-organizational and international information systems
15. ERP,CRM and SCM-A discussion
16. Internet and emerging technologies, IT enabled services and IT outsourcing as strategic
alternative
17. Business process reengineering
18. Business intelligence, Web 3.0 and Futuristic IT technologies