SRD 1830PSS-32 R2.0.0

Alcatel-Lucent 1830
Photonic Service Switch 32 (PSS-32) | Release 2.0.0

Software Release Description
Alcatel-Lucent Proprietary
Use pursuant to applicable agreements
PN 8DG60136ABAA
November 2009
Issue 1
Alcatel, Lucent, Alcatel-Lucent and the Alcatel-Lucent logo are trademarks of Alcatel-Lucent. All other trademarks are the property of their respective owners..
The information presented is subject to change without notice. Alcatel-Lucent assumes no responsibility for inaccuracies contained herein.
Copyright 2009 Alcatel-Lucent. All Rights Reserved.
Notice
Every effort was made to ensure that this information product was complete and accurate at the time of printing. However, information is subject to change.
Trademarks
All trademarks and service marks specified herein are owned by their respective companies.
Conformance statement
Interference Information: Part 15 of FCC Rules

NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy. If the equipment is not installed and used in accordance with the guidelines in this document, the
equipment may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference,
in which case the user will be required to correct the interference at the expense of the user.
Security Statement
In rare instances, unauthorized individuals make connections to the telecommunications network through the use of remote access features. In such an event,
applicable tariffs require that the customer pay all network charges for traffic. Alcatel-Lucent cannot be responsible for such charges and will not make any
allowance or give any credit for charges that result from unauthorized access.
Limited Warranty
For terms and conditions of sale, contact your Alcatel-Lucent Account Team.
Ordering Information
For more ordering information, refer to How to order in the section titled About this document.
Contents
About this document
Purpose ........................................................................................................................................................ ix
Reason for reissue ....................................................................................................................................... ix
Intended audience ........................................................................................................................................ ix
How to use this document ........................................................................................................................... ix
Safety information .........................................................................................................................................x
Related information .......................................................................................................................................x
Document support ....................................................................................................................................... xi
Technical support ........................................................................................................................................ xi
How to order ................................................................................................................................................ xi
How to comment ......................................................................................................................................... xi
Packaging collection and recovery requirements ........................................................................................ xi
Recycling/take-back/disposal of product and batteries ............................................................................... xi
1
Features
New features in Release 2.0 ...................................................................................................................... 1-2
Problems fixed
Problems fixed ........................................................................................................................................... 2-2
Known problems
Known problems ....................................................................................................................................... 3-2
Software installation
Preconditioning procedure ........................................................................................................................ 4-3
Connect to the NE and initialize database ................................................................................................. 4-5
Connect to the NE for CLI access ........................................................................................................... 4-11
Configure the software environment and load, and commit the software ............................................... 4-13
Example configuration of ftp server ........................................................................................................ 4-25
Software upgrade procedure

Introduction ............................................................................................................................................... 5-2
Connect to the NE for WebUI access ........................................................................................................ 5-4
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Issue 1 November 2009
Contents
............................................................................................................................................................................................................................................................
Connect to the NE for CLI access ............................................................................................................. 5-8

Perform database backup ........................................................................................................................ 5-10
Perform software upgrade ....................................................................................................................... 5-22
Perform firmware upgrade ...................................................................................................................... 5-43
Software roll back to previous release .................................................................................................... 5-48
Example configuration of ftp server ....................................................................................................... 5-54
6
Miscellaneous
Technical assistance .................................................................................................................................. 6-2
Accessing and navigating the on-line customer support (OLCS) web site ............................................... 6-7
Other technical support services ............................................................................................................. 6-12
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List of figures
4
4-1
PC command window .................................................................................................................. 4-6
4-2
Login Screen ................................................................................................................................ 4-7
4-3
WebUI uninitialized database warning ........................................................................................ 4-8
4-4
WebUI NE restart progress window ............................................................................................. 4-8
4-5
WebUI NE name prompt .............................................................................................................. 4-9
4-6
WebUI system properties ........................................................................................................... 4-10
4-7
Windows Firewall settings ......................................................................................................... 4-14
4-8
PC command window ................................................................................................................ 4-15
4-9
WebUI Software menu ............................................................................................................... 4-15
4-10
WebUI FTP server settings ........................................................................................................ 4-16
4-11
WebUI software upgrade ............................................................................................................ 4-17
4-12
FileZilla Connect to Server window .......................................................................................... 4-25
4-13
FileZilla Server window ............................................................................................................. 4-26
4-14
FileZilla Groups menu ............................................................................................................... 4-26
4-15
FileZilla Groups window ........................................................................................................... 4-27
4-16
FileZilla Add group window ...................................................................................................... 4-28
4-17
FileZilla Groups shared folders window .................................................................................... 4-29
4-18
FileZilla Browse folder window ................................................................................................. 4-30
4-19
FileZilla Users menu .................................................................................................................. 4-31
4-20
FileZilla Users window .............................................................................................................. 4-31
4-21
FileZilla Add user window ......................................................................................................... 4-32
4-22
FileZilla Users shared folders window ....................................................................................... 4-33
4-23

5-1
PC command window .................................................................................................................. 5-5
5-2
Login Screen ................................................................................................................................ 5-6
5-3
WebUI system properties ............................................................................................................. 5-7
5-4
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List of figures
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5-5
5-6
WebUI database menu ............................................................................................................... 5-12
5-7
WebUI backup/restore window .................................................................................................. 5-13
5-8
WebUI backup success ............................................................................................................... 5-14
5-9
1354 RM-PhM settings menu .................................................................................................... 5-17
5-10
1354 RM-PhM file transfer window .......................................................................................... 5-18
5-11
1354 RM-PhM NE backup menu .............................................................................................. 5-19
5-12
1354 RM-PhM NE backup ........................................................................................................ 5-19
5-13
1354 RM-PhM NE backup details menu ................................................................................... 5-20
5-14
1354 RM-PhM NE backup icon ................................................................................................ 5-20
5-15
5-16
5-17
WebUI Software menu ............................................................................................................... 5-24
5-18
WebUI FTP server settings ........................................................................................................ 5-25
5-19
WebUI software upgrade ........................................................................................................... 5-26
5-20
1354 RM-PhM software upgrade menu ..................................................................................... 5-35
5-21
1354 RM-PhM software upgrade window ................................................................................. 5-36
5-22
1354 RM-PhM file transfer window .......................................................................................... 5-37
5-23
1354 RM-PhM target directory window .................................................................................... 5-38
5-24
1354 RM-PhM software upgrade phase icons ........................................................................... 5-38
5-25
1354 RM-PhM software upgrade audit confirmation window .................................................. 5-39
5-26
1354 RM-PhM software load warning ...................................................................................... 5-39
5-27
1354 RM-PhM software activate warning ................................................................................. 5-40
5-28
1354 RM-PhM software upgrade alarm acknowledge window ................................................. 5-41
5-29
1354 RM-PhM software commit warning ................................................................................. 5-42
5-30
WebUI circuit pack reboot ......................................................................................................... 5-44
5-31
1354 RM-PhM card reset menu ................................................................................................. 5-46
5-32
1354 RM-PhM card reset warning ............................................................................................. 5-47
5-33
WebUI software revert warning window ................................................................................... 5-49
5-34
1354 RM-PhM software upgrade window ................................................................................. 5-51
5-35
1354 RM-PhM software backout menu ..................................................................................... 5-52
5-36
1354 RM-PhM software backout warning ................................................................................. 5-52
5-37
FileZilla Connect to Server window .......................................................................................... 5-54
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List of figures
............................................................................................................................................................................................................................................................
5-38
FileZilla Server window ............................................................................................................. 5-55
5-39
FileZilla Groups menu ............................................................................................................... 5-55
5-40
FileZilla Groups window ........................................................................................................... 5-56
5-41
FileZilla Add group window ...................................................................................................... 5-57
5-42
FileZilla Groups shared folders window .................................................................................... 5-58
5-43
5-44
FileZilla Users menu .................................................................................................................. 5-60
5-45
FileZilla Users window .............................................................................................................. 5-60
5-46
FileZilla Add user window ......................................................................................................... 5-61
5-47
FileZilla Users shared folders window ....................................................................................... 5-62
5-48
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List of figures
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About this document
Purpose
This Alcatel-Lucent 1830 Photonic Service Switch 32 (PSS-32) Software Release

Description (SRD) provides information on Alcatel-Lucent 1830 PSS-32 features, known
problems, problems fixed, software installation, upgrade procedures, and other helpful
information.
Reason for reissue
This is the first issue.

Intended audience
This document is intended for individuals who are responsible for the installation,
acceptance, operations, and maintenance of Alcatel-Lucent 1830 PSS-32.
How to use this document
Chapter 1, Features
This section provides a listing of new features for the current release of Alcatel-Lucent
1830 PSS-32.
Chapter 2, Problems fixed
This section provides descriptions of problems fixed from the previous release.
Chapter 3, Known problems
This section provides descriptions of and workarounds to existing problems in Release

2.0.0.
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About this document

............................................................................................................................................................................................................................................................
Chapter 4, Software installation
This section provides the procedure to install the Alcatel-Lucent 1830 PSS-32 Release
2.0.0 software into a new network element.
Chapter 5, Software upgrade procedure
This section provides descriptions of the software upgrade procedure.

Chapter 6, Miscellaneous
This section provides additional information and procedures.

Safety information
For your safety, this document contains safety statements. Safety statements are given at
points where risks of damage to personnel, equipment, and operation may exist. Failure to
follow the directions in a safety statement may result in serious consequences.
Related information
The following documents provide additional information about the Alcatel-Lucent 1830
PSS-32:
Alcatel-Lucent 1830 Photonic Service Switch 32 (PSS-32) Product Information and

Planning Guide, Release 2.0.0 8DG60013AAAA
Alcatel-Lucent 1830 Photonic Service Switch 32 (PSS-32) User Provisioning Guide,

Release 2.0.0 8DG59474BAAA
Alcatel-Lucent 1830 Photonic Service Switch 32 (PSS-32) Maintenance and TroubleClearing Guide, Release 2.0.0 8DG59474EAAA
Alcatel-Lucent 1830 Photonic Service Switch (PSS) TL1 Command Guide, Release
2.0.0 8DG59474CAAA
Alcatel-Lucent 1830 Photonic Service Switch 32 (PSS-32) CLI Command Guide,

Release 2.0.0 8DG59474DAAA
Alcatel-Lucent 1830 Photonic Service Switch 32 (PSS-32) Engineering & Planning

Tool User Guide, Release 2.0.0 8DG59474GAAA
Alcatel-Lucent 1830 Photonic Service Switch 32 (PSS-32) Safety Guide, Release 2.0.0
8DG59474HAAA
Alcatel-Lucent 1354 RM-PhM Release 7.0.0 Photonic Manager EMS Reference

Guide 8DG60013JAAA
Alcatel-Lucent 1830 Photonic Service Switch 1 (1830 PSS-1) GBEH Edge Device
User Guide, Release 2.0.0 8DG59474MAAA
Alcatel-Lucent 1830 Photonic Service Switch 1 (1830 PSS-1) MD4H Edge Device
User Guide 8DG60013LAAA
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About this document

............................................................................................................................................................................................................................................................
Alcatel-Lucent 1830 Photonic Switch 32 (1830 PSS-32) RAMAN Amplifier User Guide
8DG60013MAAA
Document support
For support in using this or any other Alcatel-Lucent document, contact Alcatel-Lucent at
one of the following telephone numbers:
1-888-582-3688 (for all United States)
1-317-377-8618 (for all other countries)
Technical support
For technical support, contact your local Alcatel-Lucent customer support team. See the
Alcatel-Lucent Support web site (http://www.alcatel-lucent.com/support) for contact
information. For more information, refer to Chapter 6, Miscellaneous.
How to order
To order Alcatel-Lucent documents contact your local sales representative or use Online
Customer Support (OLCS) (https://support.alcatel-lucent.com).
How to comment
To comment on this document, go to the Online Comment Form (http://infodoc.alcatellucent.com/comments) or email your comments to the Comments Hotline
(comments@alcatel-lucent.com).
Packaging collection and recovery requirements
Countries, states, localities, or other jurisdictions may require that systems be established
for the return and/or collection of packaging waste from the consumer, or other end user,
or from the waste stream. Additionally, reuse, recovery, and/or recycling targets for the
return and/or collection of the packaging waste may be established. For more information
regarding collection and recovery of packaging and packaging waste within specific
jurisdictions, contact the Alcatel-Lucent Environment, Health and Safety organization.
Recycling/take-back/disposal of product and batteries
Electronic products and batteries bearing or referencing the symbols shown below shall be
collected and treated at the end of their useful life, in compliance with applicable
European Union and other local legislation. They shall not be disposed of as part of
unsorted municipal waste. Due to materials that may be contained in the product and
batteries, such as heavy metals, the environment and human health may be negatively
impacted as a result of inappropriate disposal.
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About this document

............................................................................................................................................................................................................................................................
Note 1: For electronic products put on the market in the European Union, a solid bar under
the crossed-out wheeled bin indicates that the product was put on the market after 13
August 2005.
Note 2: For batteries put on the market in the European Union, a chemical symbol Hg
(mercury), Cd (cadmium), or Pb (lead), or a combination of those symbols, beneath the
cross-out wheeled bin indicates that the battery contains the corresponding heavy metals.
Moreover, in compliance with legal requirements and contractual agreements, where

applicable, Alcatel-Lucent will offer to provide for the collection and treatment of
Alcatel-Lucent products bearing the logo at the end of their useful life, or products
displaced by Alcatel-Lucent equipment offers.
For information regarding take-back of equipment by Alcatel-Lucent, or for more
information regarding the requirements for recycling/disposal of a product, please contact
your Alcatel-Lucent account manager. Visit the Alcatel-Lucent Take-Back
(http://www.alcatel-lucent.com/product_takeback) web page, or contact Alcatel-Lucent
Takeback Support (takeback@alcatel-lucent.com). For technical information on product
treatment, consult the Alcatel-Lucent Recycling Information (http://www.alcatellucent.com/product_recycling) web page.
............................................................................................................................................................................................................................................................
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Features
Overview
Purpose
This chapter of the software release description contains new features for Release 2.0,
enhancements in this release, and any additional product changes.
Contents
This chapter contains the following:

New features in Release 2.0
1-2
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Features
............................................................................................................................................................................................................................................................

Feature set for Release 2.0
See the Features chapter of the Alcatel-Lucent 1830 Photonic Service Switch 32 (PSS32) Product Information and Planning Guide, 8DG60013AAAA for a more detailed
description of the available features.
R/TOADM node supports optical interconnections of up to 6 degrees or optical lines
88 channel support with 50GHz channel spacing supported by new hardware:
Colorless wavelength router for 50 GHz spacing (CWR8-88)
44-channel MUX/DEMUX for 'odd' channels at 50GHz offset (SFD44B)
Interleaver to combine odd and even channels at 50GHz spacing (ITLB)
4x10Gb/s Mux OT (43STX4) with 100GHz channel spacing, OTU-3 line with DPSK
coding (EFEC), and multi-protocol client interfaces
AnyRate multi-service transponder with 4 client ports and dual pluggable OTU-1 lines
with E-S..CP protection (4DPA4)
Support for new High Power Low Gain DWDM Amplifier (AHPLG)
Raman amplifier with EDFA booster (optional, externally mounted) PhM/OMS based
management integrated with 1830 PSS network
Extended DCM support: DCM+EPT (20~120km) on LEAF, TWRS, and SMF

(10~140km)
Automatic Power Reduction (APR)
OTU-1 client support on 10xAny OT 11STMM10 and PSS-1 (remote management via
the OTU-1 client)
Two-level transparent muxing to 11STMM10 10xAny optical transponder
Optical transponder level interworking with 1696ROADM
RADIUS, CLI over SSH, SFTP, and SNMPv3 Security features
EPT supported on Vista
Full TL1 support
Bidirectional transmission over single fiber
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Problems fixed
Overview
Purpose
This section of the Software Release Description provides a list of problems fixed in
Release 2.0.0.
Contents

Problems fixed
2-2
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Problems fixed
Problems fixed
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Problems fixed
Problems
The following are the problems that have been fixed in Release 2.0.0.
Known Problem #23405

The CLI command show interface unassigned can hang when executed remotely.

PM status bins may be displayed as partial on network elements without an NTP
server connection.

The protection switch time is greater than 60 msec on an 11STGE12 circuit pack that
is equipped with 4 protection Y-cables.

If you create a CWDM connection for a client port on the 11STAR1 circuit pack to an
SFC and then create a DWDM connection for the line port, the EC will crash.

B&W frequencies 1310 and 1550 can not be provisioned on the line port.

A line terminal loopback will not work properly in a CROSSREGEN configuration.

The Web UI will crash when attempting to set the NE name for the first time using
Internet Explorer Version 7.
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Known problems
Overview
Purpose
This section provides descriptions of and workarounds for problems known to exist in the
Alcatel-Lucent 1830 Photonic Service Switch 32 (PSS-32), Release 2.0.0.
Contents

Known problems
3-2
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Known problems
Known problems
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Known problems
General
The following are general known problems on the Alcatel-Lucent 1830 PSS-32.

The CIT port and LAN1 port should not be connected to the same network hub or
same LAN switch.
Workaround:
Connect the CIT port and LAN1 port to separate hubs and make sure they are
connected to ports on the LAN switch that are on separate VLANs.

If any NEs have previously been configured as GNEs using static IP routing and then
re-configured as non-GNEs, re-routing will not take place until the ARP entries age
out.
Workaround:
It is recommended that routers on the local subnet have their ARP entries cleared so
that re-routing may take place immediately rather than waiting for arp entries to age
out.

During the firmware upgrade, after software installation, the CARD UNKNOWN
condition may be raised.
Workaround:
The condition will clear when the upgrade is complete.

While creating services with any user interface, the cross connection operation state is
always down when the CH is add/drop at the SFD channel port.
Workaround:
When the services are provisioned, set the admin state to up for the SFD CH port.
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Known problems
Known problems
............................................................................................................................................................................................................................................................

Transient alarms may be observed during a software upgrade or due to a protected
equipment controller switch.
Workaround:
No action is required. The transient alarms can be ignored and will clear on their own.

SFTP using FreeSSHd on Windows PC's is not supported.
Workaround:
Use another SSH program such as cygwin sshd or OpenSSH.

It is possible to get a power spike on the line if an SVAC circuit pack is cold rebooted
Workaround:
Before cold rebooting an SVAC circuit pack or a single shelf containing an SVAC,
remove the fiber patch to the C1 input of the SVAC. Re-insert the fiber after the pack
completes booting.
WebUI
The following are known problems related to the WebUI interface on the Alcatel-Lucent
1830 PSS-32.

The login screen does not appear when connecting to the NE when some versions of
Java are installed.
Workaround:
If this occurs, verify the version of Java installed on the PC by going to the following
url.
http://www.java.com/en/download/installed.jsp?detect=jre&try=1
If the page shows Java Version 6 Update 10 or later, perform the following steps.
1. Go to the Windows Control Panel (accessed via the Start button) and select Java.
2. The Java Control Panel window will appear. Select the Advanced tab and expand
the Java Plug-in item.
3. Uncheck the option to enable next-generation Java plug-in and click OK.
4. The browser window must be restarted for this change to become effective.
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Known problems
Known problems
............................................................................................................................................................................................................................................................
CLI
The following are known problems related to the CLI interface on the Alcatel-Lucent
1830 PSS-32.

The USB and DB9 ports on the User Panel are not supported.
Workaround:
Use the RJ45 CIT port.

The system may reboot after executing CLI command show card svac *.
Workaround:
The system will recover on its own without manual intervention. This will have no
impact on transmission.
TL1
The following are known problems related to the TL1 interface on the Alcatel-Lucent
1830 PSS-32.

If the SET-ATTR-OCH command is executed with the AID set to Pack-slot-portfreq, setting the severity of an OCH CONDTYPE provisions all channels not just the
channel specified.
Workaround:
Avoid using the SET-ATTR-OCH command on individual channels.

ENT-OTU2 does not support provisioning of the FECTYPE parameter.
Workaround:
Use the ED-OTU2 command to modify the FECTYPE parameter.
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Known problems
Known problems
............................................................................................................................................................................................................................................................

ED-OCH for AINSREF, AINSTMR, CONNTO and PST/SST when applied to the
channel AID will change the values on the associated port.
Workaround:
Avoid using the ED-OCH command on individual channels.

The ENT-rr command does not support provisioning Timeslot and Primary State at the
same time on the 11STMM10 OT.
Workaround:
Provision the Timeslot using ENT-rr and then modify the Primary State using ED-rr.

The POWER, DEVPOWER and TOLPOWER attributes for OPS A and B port
channels can not be modified from the default OPR threshold values using the EDOCH command.
Workaround:
None.

When using the ENT-rr and ED-rr commands to provision and modify the J0 (J0_EX,
J0_TX) and SAPI (EXP_SAPI, TX_SAPI) the double quote (") character is no
accepted in the string.
Workaround:
Do not use double quote (") character when provisioning the J0 and SAPI.
Protection
The following known problems are related to the protection features on the Alcatel-Lucent
1830 PSS-32.

Setting CIT port parameters on the Equipment Controller (EC) circuit pack in slot 18
are ignored on a shelf equipped with redundant controllers.
Workaround:
CIT port parameters should only be provisioned on the EC circuit pack installed in slot
1.
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Known problems
Known problems
............................................................................................................................................................................................................................................................

A Switch Request is sometimes reported as a Reverse Request when it should be
No Request. All switching happens correctly. This will occur if on the near end
(NE) of a protected circuit if a force switch request is made to the protection path
followed by a signal failure (SF) on the far end (FE) of the protection path. When the
SF on the FE is cleared, the Switch Request on the NE will be Reverse Request
instead of No Request.
Workaround:
The Switch request will be reported correctly when another switch occurs.

Occasionally a DATAERR condition may be reported on an OPSA circuit pack.
Workaround:
Perform a warm reboot of the circuit pack.

The first time an OPS cross-connect is created, an INVALIDTHRESH condition will
be reported but will clear a few seconds later. Also, when an OPS cross-connect is
created, LOS will be reported and will clear a few seconds later.
Workaround:
The alarms are transient and will clear a few seconds after being raised.

When TCA notifications are enabled, a Y-cable protection switch will cause OPT TCA
events to be generated on the affected circuit packs.
Workaround:
A soft reboot of the packs with the TCA events will clear the TCA's that were
generated as a result of the protection switch. Alternately, using the WebUI you can
suppress OPT TCA's for Y-cable protected client ports in the Performance function by
setting NO PROFILE for these ports for 15-min and 1-day bins.
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Known problems
Known problems
............................................................................................................................................................................................................................................................
Fault Management
The following known problems are related to the fault management (alarming) features on
the Alcatel-Lucent 1830 PSS-32.

The time to clear a LAN LOS alarm is 15 seconds.
Workaround:
The alarm will clear autonomously.

The severity of port level EQPT conditions on the OT line port can not be provisioned.
Workaround:
The severity will remain at the default levels.
11STGE12
The following known problems are related to the 11STGE12 circuit packs on the AlcatelLucent 1830 PSS-32.

The 11STGE12 and 11STMM10 circuit packs may not perform optimally after
modifying the FECTYPE from EFEC2 to RSFEC.
Workaround:
Cold reboot the circuit packs before connecting a client signal if the FECTYPE is
changed from EFEC2 to RSFEC.

When 10 GbE ports on the 11STGE12 circuit pack connected to a single aggregation
10G LAN port all persistently run maximum theoretical throughput (12 character IPG)
and run at a 1.25Gb/s+100ppm clock rate and the PDUs are not tagged then occasional
packet drop may occur.
Workaround:
If these conditions are expected on all configured client ports, limit the configuration
to 9 GbE ports on one 10G line.
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Known problems
Known problems
............................................................................................................................................................................................................................................................

The LOM condition takes 45-75 seconds to clear instead of 10 seconds.
Workaround:
Wait for the LOM condition to clear.

When the 11STGE12 is provisioned for auto-negotiation and the LOS Propagation is
set to LASER ON, the client side or line side defects will not result in a maintenance
signal (RF or all-0s in /C/ field) generated towards the client.
Workaround:
Configure LOS Propagation as LASER OFF if a fast trigger is needed to initiate
client protection. Without a maintenance signal transmitted as a result of server failure,
client equipment will need protocol timers to trigger re-routing.

The SS-16.1A SFP module type can not be provisioned for the 11STGE12 OT.
However, this SFP does work.
Workaround:
Set module type to User or use a different GbE SFP.
11STMM10
The following known problems are related to the 11STMM10 circuit packs on the AlcatelLucent 1830 PSS-32.

The 11STGE12 and 11STMM10 circuit packs may not perform optimally after
modifying the FECTYPE from EFEC2 to RSFEC.
Workaround:
Cold reboot the circuit packs before connecting a client signal if the FECTYPE is
changed from EFEC2 to RSFEC.

When ports 7 or 8 on the 11STMM10 circuit pack are configured for OC48/STM16 or
CBR2G5 services, jitter generation may exceed the mask defined in ITU-T G.825.
Workaround:
Use ports 1-6, 9 or 10 for OC48/STM16 or CBR2G5 services.
............................................................................................................................................................................................................................................................
PN 8DG60136ABAA
3-8
Known problems
Known problems
............................................................................................................................................................................................................................................................

A single bit error in 8B/10B stream may occasionally be counted as both an invalid
code and a disparity error resulting in increased PM coding violation counts on the
11STMM10 OT.
Workaround:
Note that the PM counts may be off.

After a re-seat or cold restart of an 11STMM10 OT, an OC48/STM16 port may
experience persistent B3 errors.
Workaround:
Re-seat or cold restart of 11STMM10 OT again.

It is not possible to provision Timeslot for 11STMM10 using the TL1 interface while
the port is in OOS-MA,MT state.
Workaround:
Set the port to OOS-MA before provisioning Timeslot.

Timeslots for 11STMM10 circuits upgraded from 1.x releases are not displayed in the
timeslot map. It is therefore possible to inadvertently reuse these timeslots which will
affect the existing service.
Workaround:
Identify the timeslots used on existing circuits in Release 1.x and avoid using those
timeslots. If traffic can be interrupted, delete and re-add the circuits.

Some processing delays are possible when sending large amounts of data over the
OTU1 GCC link between an 11STMM10 card and a PSS-1MD4H shelf.
Workaround:
When possible, use a direct lan connection when sending large amounts of
management data to a PSS-1 MD4H.
............................................................................................................................................................................................................................................................
PN 8DG60136ABAA
3-9
Known problems
Known problems
............................................................................................................................................................................................................................................................

GCC connectivity through 11STMM10 packs will be lost if ODU1 timeslot 3 or 4 is of
type OTU1. There is no problem if both timeslots 3 and 4 are of type OTU1 or neither
are OTU1.
Workaround:
Avoid using either timeslot 3 or 4. If timeslot 3 or 4 must be used then assign both 3
and 4 to OTU1.

If an 11STMM10 is provisioned for OTU1 service and that OTU1 services is deleted
after the OTU1 signal is removed, then the timeslots used by that OTU1 service cannot
be reused.
Workaround:
Reapply a valid OTU1 signal before deleting the service. If the service is already
deleted, reapply a valid OTU1 signal, add the OTU1 service, and then delete the OTU1
service.
11STAR1
The following known problems are related to the 11STAR1 circuit packs on the AlcatelLucent 1830 PSS-32.

The APS/PCC OH field on the 11STAR1 circuit pack will not be generated properly
after changing the client signal rate from OTU2 to any other rate.
Workaround:
Cold reset the 11STAR1 circuit pack after changing the client signal rate from OTU2
to any other rate.

When TIMRESP (Trail Trace Identifier Mismatch Response) or PLMRESP (Payload
Type Mismatch) attributes are set to DISABLE, they incorrectly contribute to aTSF
(aSSF) and generate associated consequent action (such as aBDI or aAIS generation).
Workaround:
Match TTI fields on the connected OTN entities or disable TIM comparison using the
TRCCMP attribute to avoid consequent action based on dTIM. Match service types on
the end points and leave the default PT field code points to avoid consequent action
based on dPLM.
............................................................................................................................................................................................................................................................
PN 8DG60136ABAA
3-10
Known problems
Known problems
............................................................................................................................................................................................................................................................

If the 11STAR1 is warm reset while in terminal loopback on the line port, a brief
transmission disruption on the looped signal may occur.
Workaround:
Repeat testing using loopback if a warm reset occurs.

In a Uni-directional protection configuration with Y-cable on the 11STAR1 circuit
pack, Signal Failure (SF) at the protection pack overrides the Force Switch.
Workaround:
None.
43STX4
The following known problems are related to the 43STX4 circuit packs on the AlcatelLucent 1830 PSS-32.

Provisioning or monitoring of the Payload Type byte on the ODU2/ODU3 is not
supported.
Workaround:
None.

When High BER is detected in the ingress direction of the 43STX4 card and the client
signal is provisioned to 10GBE, the HIBER alarm is not raised.
Workaround:
None.

Repeated rapid insertion / removal of XFP's can cause the 43STX4 to warm reboot
without loss of transmission.
Workaround:
Pause 30-60 seconds before removing XFP's after inserting.
............................................................................................................................................................................................................................................................
PN 8DG60136ABAA
3-11
Known problems
Known problems
............................................................................................................................................................................................................................................................

When Errored Frame Drop Mode is Enabled, the 43STX4 records all the received
packets except errored frames. Errored frames are only recorded as error packets, so
the value of Rx Error Ratio in PM report could be inaccurate.
Workaround:
The correct Rx Error Ratio can be calculated using the following formula:
(errored packets+undersized packets)/received packets

For non ETSI office applications using the 43STX4 orderable item please contact your
local Alcatel-Lucent sales representative.
Workaround:
Please contact your local Alcatel-Lucent sales representative.

When 10GbE LAN PHY packets with an IPG (Inter Packet Gap) set to 12 are received
as a tributary on a 43STX4 circuit pack, some packets may be dropped when using the
GFP-P (semi-transparent) mapping.
Workaround:
To avoid dropped packets, use the standard mapping, GFP-F.

When the 43STX4 sends OPU-AIS for an incoming signal defect, it will send a signal
that has payload type byte = 0. This may generate a Payload Type Mismatch alarm at
the downstream equipment that terminates the ODU2 signal path overhead.
Workaround:
If possible, provision the downstream equipment to ignore the Payload Type
Mismatch.
CWR
The following known problems are related to the colorless wavelength router circuit packs
on the Alcatel-Lucent 1830 PSS-32.
............................................................................................................................................................................................................................................................
PN 8DG60136ABAA
3-12
Known problems
Known problems
............................................................................................................................................................................................................................................................

Pre-provisioning CWR8 and CWR8-88 circuit packs can take up to a minute to
complete.
Workaround:
When pre-previsioning these packs be aware of the delay.
Performance Monitoring
The following known problems are related to Performance Monitoring on the AlcatelLucent 1830 PSS-32.

The default CV-PCS TCA threshold for FC1 and FC2 is incorrectly set to 1125.
Workaround:
Manually set the TCA for FC1 to 96 and FC2 to 121.

The PM counters 'Rx Undersized Packets' is incremented when undersized packets are
received on the client ports of the 43STX4 but 'Rx Octets' is not incremented.
Workaround:
None.
Commissioning
The following known problems are related to the commissioning of the Alcatel-Lucent
1830 PSS-32.

If during the installation or replacement of an egress amplifier circuit pack
(ALPHG/AHPHG), an OSC SFP is inserted; the OSC port will be automatically
provisioned without an alarm being declared to indicate an incorrect OSC
configuration. (An egress amplifier circuit pack should never be equipped with an
OSC pluggable module.)
Workaround:
During installation, the PhM commissioning wizard will detect this problem, and the
user will be instructed to remove the OSC SFP to complete the commissioning
procedure. During egress amplifier circuit pack replacement, the user must ensure that
OSC SFP socket is empty.
............................................................................................................................................................................................................................................................
PN 8DG60136ABAA
3-13
Known problems
Known problems
............................................................................................................................................................................................................................................................

The very first time an in-service egress adjust is run on a newly provisioned 1DFOADM without an egress amplifier, the adjust will fail with the following error.
No through services in appropriate state for adjustment
Workaround:
Run the failed adjust a second time.

An in-service egress power adjustment may fail if the OT line port is in the admin
down state.
Workaround:
If the in-service egress power adjust fails, verify the OT line port is in the admin up
state and repeat the in-service egress adjust.
Software upgrade
The following known problems are related to software upgrades on the Alcatel-Lucent
1830 PSS-32.

In systems with multiple shelves, it is possible to get ES1 and ES2 Link Down
alarms after a software upgrade.
Workaround:
There is no problem and the alarms can be ignored. To remove the alarms, perform a
warm reboot of the main controller and the subshelf controller with the alarms.

The SS-16.1 SFP is renamed SS-16.1A in Release 2.0.0. If the SFP type was
provisioned to SS-16.1 prior to the upgrade, after the upgrade there will be an
XFP/SFP mismatch alarm. However, transmission will not be affected. If the type
was set to auto, then there is no issue.
Workaround:
To clear the alarm, change the client port state to MT, set the module type to auto,
then set the client port state back to Up.
............................................................................................................................................................................................................................................................
PN 8DG60136ABAA
3-14
Overview
Purpose
This chapter provides procedures to download and activate the Alcatel-Lucent 1830
Photonic Service Switch 32 (PSS-32) Release 2.0.0 software on a new NE.
Note:
Refer to the Alcatel-Lucent 1830 Photonic Service Switch 32 (PSS-32)

Installation and System Turn-up Guide for the complete turn-up and commissioning
procedures.
NOTICE
Service disruption hazard
These procedures should be completed on a new NE only. Existing provisioning on the
NE including any traffic will be lost.
Contents

Preconditioning procedure
4-3
Connect to the NE and initialize database
4-5
Connect to the NE for CLI access
4-11
Configure the software environment and load, and commit the software
4-13
Example configuration of ftp server
4-24
............................................................................................................................................................................................................................................................
PN 8DG60136ABAA
4-1
Overview
............................................................................................................................................................................................................................................................
Required materials list
The following items are required:
Personal computer (PC) running Windows 2000 or XP.
The following software should be loaded on the PC.
Internet Explorer version 6 or greater
SUN Java Runtime Environment version 5 or greater
Telnet application
FTP server software
10/100 BaseT LAN card and a shielded RJ45 straight through cable.
Note:
It is extremely important that the RJ45 cable be shielded. Unshielded RJ45

cables do not provide adequate protection to the system hardware.
ESD wrist strap.
Required change notices (CNs)
There are no required change notices published for this software release.
Precautions and recommendations
Be sure to read and understand the following:
Read the entire software installation procedure before beginning.
The person performing the software installation must be trained and have an
understanding of the Alcatel-Lucent 1830 PSS-32 system.
Perform the software installation procedure in the sequence provided; any deviation
may lead to unpredictable Alcatel-Lucent 1830 PSS-32 behavior.
Use care when handling circuit packs.
Make use of ESD wrist straps and static-safe bags.
Notes
Please read the following notes:
All of the graphics utilized in this section may not contain current release designations.
They are for reference only.
............................................................................................................................................................................................................................................................
PN 8DG60136ABAA
4-2
............................................................................................................................................................................................................................................................
Objective
Ensure that the NE has been installed as described in the Alcatel-Lucent 1830 Photonic
Service Switch 32 (PSS-32) Installation and System Turn-up Guide and is ready for
software installation.
Procedure
........................................................................................................................................................................................................................
Refer to the site documentation (i.e. network information report generated from the
planning tool) and verify that all circuit packs are present and slotted correctly. Verify
correct dispersion compensation modules and optical multiplexer/demultiplexer shelves
are installed.
........................................................................................................................................................................................................................
Verify the fibers are dressed and run correctly between packs and to optical
multiplexer/demultiplexer and dispersion compensation modules. Verify any required
protection Y-cables are installed.
........................................................................................................................................................................................................................
Check all power and electrical cabling to be sure they are run properly. If there are
multiple shelves, verify the cables are properly daisy-chained to the ES ports as described
in Subrack to subrack cabling (p. 18) and identify the master shelf.
........................................................................................................................................................................................................................
Verify inventory cables are connected at the line driver (ALPHG, AHPHG, or AHPLG) or
wavelength router (CWR8/CWR8B and CWR8-88) packs and remain disconnected at the
DCM, SFD44, SFD44B, and ITLB units.
........................................................................................................................................................................................................................
Verify the shelf is powered up. Make sure fan modules are installed properly and screwed
down. Fully seat power filters if they are not engaged, and verify green led is lit on both.
Verify fans are running.
........................................................................................................................................................................................................................
Fully seat all circuit packs in all shelves if they have not been seated.
Important!
If the shelf is configured in a redundant controller configuration

(Equipment Controller (EC) circuit packs equipped in slots 1 and 18) verify the Part
Number (APN) for both EC circuit packs is 8DB59241AB. Also, leave the EC circuit
............................................................................................................................................................................................................................................................
PN 8DG60136ABAA
4-3
............................................................................................................................................................................................................................................................
pack in slot 18 unseated. This should be done on the master shelf as well as all
extension shelves.
Note:
Each EC in the master shelf as well as all extension shelves should have flash
cards installed with the factory load software (all new EC packs will have this
installed).
............................................................................................................................................................................................................................................................
PN 8DG60136ABAA
4-4
............................................................................................................................................................................................................................................................

Purpose
You can connect directly to the network element to access the web interface (WebUI). No
client software is needed on your PC, only Internet Explorer.
The Equipment Controller will ship with software and a factory image. This procedure
will provide the first steps for establishing connection to the NE using WebUI and creating
an initial database.
Important!
If the NE already has a database and software loaded, do not continue

with this procedure. Refer to Chapter 5, Software upgrade procedure for upgrade
instructions.
Procedure
You can connect a computer (typically a laptop) directly to a network element to access
the WebUI using Internet Explorer via the CIT port on the faceplate of the active
Equipment Controller (EC) card. On multi-shelf network elements, the CIT port is active
on the master shelf only.
Note:
Popup blockers should be turned off in Internet Explorer.
Note:
The NE is equipped with a DHCP server. Your LAN port should be configured
to obtain an IP address automatically.
Verify Java is configured correctly
The following steps are needed to verify Java is correctly installed on the PC. WebUI will
not work properly without the correct Java settings.
........................................................................................................................................................................................................................
Go to the following web site using Internet Explorer.

........................................................................................................................................................................................................................
Click on the Verify Java version button.

If the page shows Java Version 6 Update 10 or later, continue to Step 9.
If the page shows Java Version 6 Update 9 or older, go to Step 14.
........................................................................................................................................................................................................................
Select Start -> Control Panel from the Windows desktop.
............................................................................................................................................................................................................................................................
PN 8DG60136ABAA
4-5
............................................................................................................................................................................................................................................................
........................................................................................................................................................................................................................
10
Open the Java application in the Control Panel.

........................................................................................................................................................................................................................
11
Select the Advanced tab in the Java Control Panel and expand the Java Plug-in item.
........................................................................................................................................................................................................................
12
Uncheck the option to enable next-generation Java plug-in and click OK.
........................................................................................................................................................................................................................
13
Close Internet Explorer. The change will not take affect until Internet Explorer is restarted.
Connect and Log In to the NE
........................................................................................................................................................................................................................
14
Connect one end of the Ethernet cable to the CIT port on the active EC card (indicated by
a green Active LED) on the master shelf. Connect the other end of the cable to the
Ethernet port on your PC.
Note:
If the circuit packs have recently been seated, you will not be able to access
the EC
........................................................................................................................................................................................................................
15
Open a PC command window and type ipconfig and <Enter>. Verify the IP address
assigned by the NE to your PC is 172.16.0.x. See Figure 4-1.
Figure 4-1
PC command window
........................................................................................................................................................................................................................
16
Launch Internet Explorer and enter http://172.16.0.1 in the Address bar. This is
the default IP address of the CIT port.
............................................................................................................................................................................................................................................................
PN 8DG60136ABAA
4-6
............................................................................................................................................................................................................................................................
Note:
Make sure Internet Explorer is not using a proxy server to access this address.
........................................................................................................................................................................................................................
17
Click Go. The browser connects to the network element and the WebUI login window is
displayed. See Figure 4-2.
Figure 4-2
Login Screen
........................................................................................................................................................................................................................
18
Enter admin in the User: field and admin in the Password: field. Then click the Login
button.
Initialize the Database
........................................................................................................................................................................................................................
19
A warning message will appear similar to Figure 4-3 indicating that the database is
uninitialized.
............................................................................................................................................................................................................................................................
PN 8DG60136ABAA
4-7
............................................................................................................................................................................................................................................................
Figure 4-3
WebUI uninitialized database warning
........................................................................................................................................................................................................................
20
Click OK and the system will automatically restart after initialization. A window will
appear showing the restart progress as show in Figure 4-4.
Figure 4-4
WebUI NE restart progress window
........................................................................................................................................................................................................................
21
After the restart is complete, the system will prompt you for a new NE name as shown in
Figure 4-5. Type the NE name provided in the site documentation.
............................................................................................................................................................................................................................................................
PN 8DG60136ABAA
4-8
............................................................................................................................................................................................................................................................
Figure 4-5
WebUI NE name prompt
........................................................................................................................................................................................................................
22
Click the Submit button and the system will restart once again. The restart will take
approximately 2 minutes.
........................................................................................................................................................................................................................
23
After the restart is complete, the WebUI will open with the system properties view as
shown in Figure 4-6.
Note:
You may see a warning that the loopback address has not been configured.
The procedures for provisioning the address after software installation is found in
Chapter 5 of the Alcatel-Lucent 1830 Photonic Service Switch 32 (PSS-32) Installation
and System Turn-up Guide.
Note:
card unknown alarms may be raised on new circuit packs introduced with
Release 2.0.0. These alarms will clear later in the procedure when the Release 2.0.0
software is activated.
............................................................................................................................................................................................................................................................
PN 8DG60136ABAA
4-9
............................................................................................................................................................................................................................................................
Figure 4-6
WebUI system properties
........................................................................................................................................................................................................................
24
This procedure is complete. Continue to Connect to the NE for CLI access (p. 4-11).
END OF STEPS
........................................................................................................................................................
............................................................................................................................................................................................................................................................
PN 8DG60136ABAA
4-10
............................................................................................................................................................................................................................................................

Description
After completing the database initialization using webUI, you can connect directly to the
network element to access the CLI. No client software is needed on your PC, only a telnet
application.
Note:
Most procedures in this chapter can be completed using either the webUI or
CLI. A procedure for each available interface is provided in each section of the
chapter. Some procedures can only be completed using CLI.
Procedure
You can connect a computer (typically a laptop) directly to a network element to access
the CLI using the CIT port on the faceplate of the active Equipment Controller (EC) card.
On multi-shelf network elements, the CIT port is active on the master shelf only. Note this
is the same connection used for the webUI interface.
........................................................................................................................................................................................................................
If not already connected, connect one end of the Ethernet cable to the CIT port on the
active EC card (indicated by a green Active LED) on the master shelf. Connect the other
end of the cable to the Ethernet port on your PC.
........................................................................................................................................................................................................................
Use a telnet application on your PC and open a telnet session connected to the IP address
of the CIT port.
The default CIT IP address is 172.16.0.1
........................................................................................................................................................................................................................
Hit <Enter> and the login: prompt will appear. Type cli and <Enter>.
........................................................................................................................................................................................................................
Type cli at the Password: prompt and <Enter>.

........................................................................................................................................................................................................................
This starts the CLI, and another Username: prompt will appear. Type admin and
<Enter>.
............................................................................................................................................................................................................................................................
PN 8DG60136ABAA
4-11
............................................................................................................................................................................................................................................................
........................................................................................................................................................................................................................
At the Password: prompt type admin and <Enter>. This will bring up the following
warning notice.
1830 PSS-32, WAVELENGTH TRACKER
Alcatel-Lucent
(c) 2008 Alcatel-Lucent. All rights reserved.
Welcome to the CLI
Warning Notice
This system is restricted solely to Alcatel-Lucent authorized
users for legitimate business purposes only. The actual or
attempted unauthorized access, use, or modification of this
system is strictly prohibited by Alcatel-Lucent. Unauthorized
users are subject to Company disciplinary proceedings and/or
criminal and civil penalties under state, federal, or other
applicable domestic and foreign laws. Use of this system may be
monitored and recorded for administrative and security reasons.
Anyone accessing this system expressly consents to such
monitoring and is advised that if monitoring reveals possible
evidence of criminal activity, Alcatel-Lucent may provide the
evidence of such activity to law enforcement officials. All
users must comply with Alcatel-Lucent Corporate Instructions
regarding the protection of Alcatel-Lucent information assets.
Do you acknowledge? (Y/N)?
........................................................................................................................................................................................................................
Type Y and <Enter>.

........................................................................................................................................................................................................................
The current alarm summary will be displayed followed by the NE# prompt. CLI
commands can now be entered. Type ? for a list of commands. See the Alcatel-Lucent
1830 Photonic Service Switch 32 (PSS-32) CLI Command Guide for more information
about CLI commands.
END OF STEPS
........................................................................................................................................................
............................................................................................................................................................................................................................................................
PN 8DG60136ABAA
4-12
Configure the software environment and load, and

commit the software
............................................................................................................................................................................................................................................................
Configure the software environment and load, and commit the

software
Purpose
The NE is shipped with software pre-loaded. However, the software version that is preloaded on the cards may not be the same as the software version that will be run in the
network. You must therefore perform the following tasks to load and commit the correct
software load on the NE.
The PC connected to the NE must have an FTP server running. The first procedure is to
prepare the FTP server on the NE. Then follow either the WebUI or CLI procedure for the
software download and activation.
Note:
If this is a multi-shelf system, the software will automatically load onto the
subtending shelves as well as the master shelf.
FTP server preparation
Note: Refer to Example configuration of ftp server (p. 4-25) for more detailed
instructions on configuring an FTP server.
........................................................................................................................................................................................................................
Start the FTP server application on your PC and create a user account. Record the userid
and password established for the account.
........................................................................................................................................................................................................................
Establish a root directory for the server and make sure it has read and write privileges. You
may create a folder in the root directory that will contain the NE software.
Important!
There can be no spaces in the folder names in the path to the software.
........................................................................................................................................................................................................................
Copy the folder and subfolders with the NE software into the FTP root directory
established above.
Note:
The software folder name will have the format 1830PSS32-<ver>, where
<ver> is the version of software to be loaded. There should also be two subfolders
named 1830PSS32 and 1830PSSM. The software will typically be provided on a
CD.
............................................................................................................................................................................................................................................................
PN 8DG60136ABAA
4-13

commit the software
............................................................................................................................................................................................................................................................
PC preparation
........................................................................................................................................................................................................................
Open Windows Firewall from the Control Panel. See Figure 4-7.
Figure 4-7
Windows Firewall settings
........................................................................................................................................................................................................................
Select Off. Then click OK.

........................................................................................................................................................................................................................
Open a PC command window and type ipconfig and <Enter>. Once again verify the IP
address assigned by the NE to your PC is 172.16.0.x. See Figure 4-8. Record this address
because this will be used later as the server IP address.
............................................................................................................................................................................................................................................................
PN 8DG60136ABAA
4-14

commit the software
............................................................................................................................................................................................................................................................
Figure 4-8
PC command window
........................................................................................................................................................................................................................
If using WebUI continue to WebUI procedure (p. 4-15).

........................................................................................................................................................................................................................
If using CLI continue to CLI procedure (p. 4-18).
WebUI procedure
........................................................................................................................................................................................................................
Select the Software menu item under Administration and then select FTP Server. See
Figure 4-9.
Figure 4-9
WebUI Software menu
........................................................................................................................................................................................................................
10
The FTP server settings window appears as shown in Figure 4-10.
............................................................................................................................................................................................................................................................
PN 8DG60136ABAA
4-15

commit the software
............................................................................................................................................................................................................................................................
Figure 4-10
WebUI FTP server settings
........................................................................................................................................................................................................................
11
Enter NE IP address obtained earlier in PC preparation (p. 4-14) for the Server IP
Address.
........................................................................................................................................................................................................................
12
Enter the path to the NE software relative to the server root directory in the Root
Directory field.
Note:
If the software folder was copied directly into the root directory, enter / in this
field.
........................................................................................................................................................................................................................
13
Enter the UserID and Password to match the account created on the FTP server.
........................................................................................................................................................................................................................
14
Click the Apply button.

Note:
The Password fields will be blanked out after you click Apply. There is no
need to reenter the data.
........................................................................................................................................................................................................................
15
Select Administration -> Software -> Upgrade from the top menu.
............................................................................................................................................................................................................................................................
PN 8DG60136ABAA
4-16

commit the software
............................................................................................................................................................................................................................................................
........................................................................................................................................................................................................................
16
The Software Upgrade window appears as shown in Figure 4-11.

Note:
The software release will be the current factory load, typically 0.00-x.
Figure 4-11
WebUI software upgrade
........................................................................................................................................................................................................................
17
Select Audit from the Action Type drop down list.

........................................................................................................................................................................................................................
18
Enter the folder name containing the NE software in the Release Directory field.
Note:
This field can only be edited after Audit has been selected for the Action
Type.
........................................................................................................................................................................................................................
19
Click Apply and the Status field will change to In Progress.

........................................................................................................................................................................................................................
20
Periodically click the Refresh button until the Status field changes to Completed.
Verify the Result is Success and the Upgrade Path Available field indicates Yes.
............................................................................................................................................................................................................................................................
PN 8DG60136ABAA
4-17

commit the software
............................................................................................................................................................................................................................................................
........................................................................................................................................................................................................................
21
Select Download for the Action Type and click Apply. The Status field will
change to In Progress.
........................................................................................................................................................................................................................
22
Verify the Result is Success.
........................................................................................................................................................................................................................
23
Select Activate for the Action Type and click Apply. The Status field will change
to In Progress. The NE will then reboot, and the WebUI will automatically logout.
........................................................................................................................................................................................................................
24
Wait about 2 minutes after the fan speed drops back down to normal speed and log back
into the NE.
........................................................................................................................................................................................................................
25
Return to the Software Upgrade window by selecting Administration -> Software ->
Upgrade from the top menu. Verify the Status field now indicates Completed, and
verify the Result is Success.
........................................................................................................................................................................................................................
26
Select Commit for the Action Type and click Apply. The Status field will change
to In Progress.
........................................................................................................................................................................................................................
27
........................................................................................................................................................................................................................
28
Verify the Active and Committed releases have changed to the new release.
........................................................................................................................................................................................................................
29
The system is now ready for provisioning. Refer to the Alcatel-Lucent 1830 Photonic
Service Switch 32 (PSS-32) Installation and System Turn-up Guide for the detailed steps.
END OF STEPS
........................................................................................................................................................
CLI procedure
........................................................................................................................................................................................................................
Type config software server ip <ip> and <Enter>.
............................................................................................................................................................................................................................................................
PN 8DG60136ABAA
4-18

commit the software
............................................................................................................................................................................................................................................................
Where <ip> is the ip address of the PC with the FTP server. This is the same ip address
obtained using the ipconfig command in the PC command window.
........................................................................................................................................................................................................................
Type config software server userid <userid> and <Enter>.

Where <userid> is the userid for the user account defined on the FTP server.
Sample output below.
Enter password:
........................................................................................................................................................................................................................
Type <pw> and <Enter>.

Where <pw> is the password for the user account defined on the FTP server.
........................................................................................................................................................................................................................
Type config software server root <path> and <Enter>.

Where <path> is the path to the NE software relative to the server root directory.
Note:
If the software folder was copied directly into the root directory, enter / for the
<path>.
........................................................................................................................................................................................................................
Type config software server detail and <Enter>.

Software
Software
Software
Software
Server
Server
Server
Server
Protocol
IP
Userid
Root Directory
:
:
:
:
FTP
172.16.0.2
sw1
/
Verify the server settings are correct.

........................................................................................................................................................................................................................
Type config software upgrade status and <Enter>.
............................................................................................................................................................................................................................................................
PN 8DG60136ABAA
4-19

commit the software
............................................................................................................................................................................................................................................................

Software Upgrade Information:
Software Server IP
Software Server Root Directory
Committed Release
Working Release Directory
Working Release
Active Release
:
:
:
:
:
:
Operation
Operation Status
Upgrade Path Available
:
:
:
172.16.0.2
/
1830PSS32-0.00-7
1830PSS32-0.00-7/
True
Software Download Script (Timezone: ):
Verify the current active software is an older release than software you are loading.
........................................................................................................................................................................................................................
Type config software upgrade manual audit <releasedir> nobackup and <Enter>.
Where <releasedir> is the directory name on the PC containing the software.
This will check the path and verify the system is ready for upgrade.
........................................................................................................................................................................................................................
............................................................................................................................................................................................................................................................
PN 8DG60136ABAA
4-20

commit the software
............................................................................................................................................................................................................................................................
A listing of packs will be displayed along with the status showing which packs need to be
upgraded. Sample output below.
Software Server IP
Committed Release
Working Release
Active Release
:
:
:
:
:
:
172.16.0.2
/SVT/
Operation
Operation Status
:
:
:
Audit
Completed
True
1830PSS32-0.00-7/
1830PSS32-0.00-7
1830PSS32-0.00-7

Stage=0 Step=1
SH/SL: 1/1
CARDTYPE: EC
ACTION: Audit node
Completed
100% complete
RESULT: Success
Stage=1 Step=0
SH/SL: 0/0
CARDTYPE: Empty
ACTION: Transfer to disk
Planned
0% complete
RESULT: None
Stage=2 Step=0
ACTION: Activate
RESULT: None
SH/SL: 1/1
CARDTYPE: EC
Planned
Stage=3 Step=0
ACTION: Activate
RESULT: None
SH/SL: 1/2
CARDTYPE: AHPHG
Planned
0% complete
Stage=3 Step=1
ACTION: Activate
RESULT: None
SH/SL: 1/3
CARDTYPE: CWR8
Planned
0% complete
Stage=3 Step=2
ACTION: Activate
RESULT: None
SH/SL: 1/7
CARDTYPE: 11STAR1
Planned
0% complete
Stage=3 Step=3
ACTION: Activate
RESULT: None
SH/SL: 1/13 CARDTYPE: 11STAR1

Planned
0% complete
0% complete
............................................................................................................................................................................................................................................................
PN 8DG60136ABAA
4-21

commit the software
............................................................................................................................................................................................................................................................
Stage=3 Step=5
ACTION: Activate
RESULT: None
SH/SL: 1/15 CARDTYPE: CWR8

Planned
0% complete
Stage=3 Step=6
ACTION: Activate
RESULT: None
SH/SL: 1/17 CARDTYPE: ALPHG

Planned
0% complete
........................................................................................................................................................................................................................
Repeat Step 8 until the Operation Status indicates Completed. Verify the Upgrade Path
Available changes to True.
........................................................................................................................................................................................................................
10
Type config software upgrade manual load and <Enter>.

This will transfer the software to the NE.
........................................................................................................................................................................................................................
11

Watch for the following lines.
...
Operation
Operation Status
...
:
:
Load
In Progress 0%
Continue to execute the status command until the Operation Status shows Completed.
........................................................................................................................................................................................................................
12
Type config software upgrade manual activate and <Enter>.

This will activate the software on the EC card.
........................................................................................................................................................................................................................
13
The NE will reboot and the telnet connection will drop. Wait about 2 minutes after the fan
speed drops back to normal speed and log back into the NE.
........................................................................................................................................................................................................................
14
............................................................................................................................................................................................................................................................
PN 8DG60136ABAA
4-22

commit the software
............................................................................................................................................................................................................................................................

...
Operation
Operation Status
...
:
:
Activate
In Progress 0%
Note:
The output will also display the progress of the activation on each of the packs
in the NE. The Operation Status will not show completed until all packs have been
activated on the new release.
........................................................................................................................................................................................................................
15
Type config software upgrade commit and <Enter>.

This will commit the software to be the primary release.
........................................................................................................................................................................................................................
16

...
Operation
Operation Status
...
:
:
Commit
In Progress 0%
............................................................................................................................................................................................................................................................
PN 8DG60136ABAA
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commit the software
............................................................................................................................................................................................................................................................
........................................................................................................................................................................................................................
17
After the last status command is executed, verify the new software release is displayed as
the committed, working and active release. See the sample output below.
Software Server IP
Committed Release
Working Release
Active Release
:
:
:
:
:
:
172.16.0.2
/
1830PSS32-2.00-0
1830PSS32-2.00-0/
Operation
Operation Status
:
:
:
Commit
Completed
False
1830PSS32-2.00-0/

........................................................................................................................................................................................................................
18
The system is now ready for provisioning. Refer to the Alcatel-Lucent 1830 Photonic
Service Switch 32 (PSS-32) Installation and System Turn-up Guide for the detailed steps.
END OF STEPS
........................................................................................................................................................
............................................................................................................................................................................................................................................................
PN 8DG60136ABAA
4-24
............................................................................................................................................................................................................................................................

Background
There are many different ftp server software applications available. This procedure
provides detailed configuration instructions using one of the most common platforms,
FileZilla. However, the steps can be used as a reference for configuring other ftp server
applications. Consult the documentation for your specific FTP server software for detailed
instructions.
Purpose
This procedure provides more detail to the steps listed in Example configuration of ftp
server (p. 4-25).
Prerequisites
The ftp server application must be downloaded and installed on the PC. The FileZilla
server software can be downloaded from http://filezillaproject.org/download.php?type=server.
Procedure
FTP server configuration using FileZilla
........................................................................................................................................................................................................................
Start the FileZilla server software. The Connect to Server window will open as shown in
Figure 4-12.
Figure 4-12
FileZilla Connect to Server window
........................................................................................................................................................................................................................
Leave the default settings and click OK. The server window will open as shown in
Figure 4-13.
............................................................................................................................................................................................................................................................
PN 8DG60136ABAA
4-25
............................................................................................................................................................................................................................................................
Figure 4-13
FileZilla Server window
........................................................................................................................................................................................................................
Select Edit -> Groups from the top menu as shown in Figure 4-14.
Figure 4-14
FileZilla Groups menu
............................................................................................................................................................................................................................................................
PN 8DG60136ABAA
4-26
............................................................................................................................................................................................................................................................
........................................................................................................................................................................................................................
The Groups window will open as shown in Figure 4-15.

Figure 4-15
FileZilla Groups window
........................................................................................................................................................................................................................
With the General page highlighted in the left bar, click on the Add button on the right.
The Add user group window will open as shown in Figure 4-16.
............................................................................................................................................................................................................................................................
PN 8DG60136ABAA
4-27
............................................................................................................................................................................................................................................................
Figure 4-16
FileZilla Add group window
........................................................................................................................................................................................................................
Enter a group name in the dialogue box and click the OK button.
........................................................................................................................................................................................................................
Select the Shared folders page in the left bar and the Groups window will change as
............................................................................................................................................................................................................................................................
PN 8DG60136ABAA
4-28
............................................................................................................................................................................................................................................................
Figure 4-17
FileZilla Groups shared folders window
........................................................................................................................................................................................................................
Click the Add button and a browse window will open as shown in Figure 4-18.
............................................................................................................................................................................................................................................................
PN 8DG60136ABAA
4-29
............................................................................................................................................................................................................................................................
Figure 4-18
FileZilla Browse folder window
........................................................................................................................................................................................................................
Browse to the folder where the Alcatel-Lucent 1830 PSS-32 software is or will be copied
to, and select it. Then click OK.
Note:
You may wish to create a new folder for the software before performing this
step.
Important!
........................................................................................................................................................................................................................
10
The folder will appear in the directories window. With the newly added folder selected,
make sure the Read and Write checkboxes are checked.
........................................................................................................................................................................................................................
11
Click the Set as home dir button.

........................................................................................................................................................................................................................
12
Click the OK button to close the window.

........................................................................................................................................................................................................................
13
Select Edit -> Users from the top menu as shown in Figure 4-19.
............................................................................................................................................................................................................................................................
PN 8DG60136ABAA
4-30
............................................................................................................................................................................................................................................................
Figure 4-19
FileZilla Users menu
........................................................................................................................................................................................................................
14
The Users window will open as shown in Figure 4-20.

Figure 4-20
FileZilla Users window
........................................................................................................................................................................................................................
15
With the General page highlighted, click on the Add button on the right. The Add user
account window will open as shown in Figure 4-21.
............................................................................................................................................................................................................................................................
PN 8DG60136ABAA
4-31
............................................................................................................................................................................................................................................................
Figure 4-21
FileZilla Add user window
........................................................................................................................................................................................................................
16
Type a user account name in the top dialogue box.

Note:
The account name will be the user id used in Configure the software
environment and load, and commit the software (p. 4-13).
........................................................................................................................................................................................................................
17
Select the group created in Step 6 from the drop down list and click OK.
........................................................................................................................................................................................................................
18
Check the Password checkbox and type a password in the dialogue box.
Note:
This will be the password used in Configure the software environment and
load, and commit the software (p. 4-13).
........................................................................................................................................................................................................................
19
Select the group created in Step 6 from the Group Membership: drop down list.
........................................................................................................................................................................................................................
20
Select the Shared folders page in the left bar and the Users window will change as
............................................................................................................................................................................................................................................................
PN 8DG60136ABAA
4-32
............................................................................................................................................................................................................................................................
Figure 4-22
FileZilla Users shared folders window
........................................................................................................................................................................................................................
21
............................................................................................................................................................................................................................................................
PN 8DG60136ABAA
4-33
............................................................................................................................................................................................................................................................
Figure 4-23
........................................................................................................................................................................................................................
22
........................................................................................................................................................................................................................
23
........................................................................................................................................................................................................................
24

........................................................................................................................................................................................................................
25

END OF STEPS
........................................................................................................................................................
............................................................................................................................................................................................................................................................
PN 8DG60136ABAA
4-34
Software upgrade
procedure
Overview
Purpose
This chapter provides procedures to perform a software upgrade to Release 2.0.0 from
Release 1.1 or Release 2.0.0-CI of the Alcatel-Lucent 1830 Photonic Service Switch 32
(PSS-32).
Contents

Introduction
5-2
Connect to the NE for WebUI access
5-4
5-8
Perform database backup
5-10
Perform software upgrade
5-22
Perform firmware upgrade
5-43
Software roll back to previous release
5-48
5-54
............................................................................................................................................................................................................................................................
PN 8DG60136ABAA
5-1
Introduction
............................................................................................................................................................................................................................................................
Introduction
Upgrade guidelines for Release 2.0.0
The active software release on the Alcatel-Lucent 1830 PSS-32 system must be Release
1.1 or Release 2.0.0-CI before beginning the upgrade to Release 2.0.0. The system turn-up
procedures described in the Alcatel-Lucent 1830 Photonic Service Switch 32 (PSS-32)
Installation and System Turn-up Guide should have been completed.
Required materials list
The following items are required when using WebUI:
Personal computer (PC) running Windows 2000 or XP.
The following software should be loaded on the PC.
Internet Explorer version 6 or greater
SUN Java Runtime Environment version 5 or greater
Telnet application
FTP server software (required for software download)
TFTP server software (required for database backup and restore)
10/100 BaseT LAN card and a shielded RJ45 straight through cable. This is required if
connecting locally to an NE.
Note:
It is extremely important that the RJ45 cable be shielded. Unshielded RJ45

cables do not provide adequate protection to the system hardware.
1354 RM-PhM Release 7.0 if that application is to be used.
Required change notices (CNs)
There are no required change notices published for this software release.
Precautions and recommendations
Be sure to read and understand the following:
Read the entire software installation procedure before beginning.
The person performing the software upgrade must be trained and have an
understanding of the Alcatel-Lucent 1830 PSS-32 system.
Perform the software upgrade procedure in the sequence provided; any deviation may
lead to unpredictable behavior.
Use care when handling circuit packs.
Make use of ESD wrist straps and static-safe bags.
............................................................................................................................................................................................................................................................
PN 8DG60136ABAA
5-2
Introduction
............................................................................................................................................................................................................................................................
Notes
Please read the following notes:
All of the graphics utilized in this section may not contain current release designations.
They are for reference only.
............................................................................................................................................................................................................................................................
PN 8DG60136ABAA
5-3
............................................................................................................................................................................................................................................................

Purpose
You can connect remotely or directly to the Network Element (NE) to access the web
interface (webUI). No client software is needed on your PC, only Internet Explorer.
Procedure
Note:
Popup blockers should be turned off, and proxy servers should not be used in
Internet Explorer.
Note:
The NE is equipped with a DHCP server. Your LAN port should be configured
to obtain an IP address automatically.
Verify Java is configured correctly
The following steps are needed to verify Java is correctly installed on the PC. WebUI will
not work properly without the correct Java settings.
........................................................................................................................................................................................................................
Go to the following website using Internet Explorer.

........................................................................................................................................................................................................................
Click on the Verify Java version button.

If the page shows Java Version 6 Update 10 or later, continue to Step 3.
If the page shows Java Version 6 Update 9 or older, go to Step 8.
........................................................................................................................................................................................................................
Select Start -> Control Panel from the Windows desktop.

........................................................................................................................................................................................................................
Open the Java application in the Control Panel.

........................................................................................................................................................................................................................
Select the Advanced tab in the Java Control Panel and expand the Java Plug-in item.
........................................................................................................................................................................................................................
Uncheck the option to enable next-generation Java plug-in and click OK.
............................................................................................................................................................................................................................................................
PN 8DG60136ABAA
5-4
............................................................................................................................................................................................................................................................
........................................................................................................................................................................................................................
Close Internet Explorer. The change will not take affect until Internet Explorer is restarted.
Connect and login to NE
........................................................................................................................................................................................................................
If connecting locally at the NE, continue to Step 9.

If connecting remotely to the NE, skip to Step 12.
........................................................................................................................................................................................................................
Connect one end of the Ethernet cable to the CIT port on the active EC card (indicated by
a green Active LED) on the master shelf. Connect the other end of the cable to the
Ethernet port on your PC.
........................................................................................................................................................................................................................
10
Open a PC command shell and type ipconfig and <Enter>. Verify the NE has assigned an
IP address to your PC. The PC IP address should be in the same subnet as the CIT port IP
address. See Figure 5-1.
Note:
Figure 5-1
Typically the PC IP address will be 172.16.0.x.

PC command window
........................................................................................................................................................................................................................
11
Launch Internet Explorer and enter http:// followed by the CIT IP address in the
Address bar and click Go.
Note:
The default CIT IP address is 172.16.0.1.
Skip to Step 14.

........................................................................................................................................................................................................................
12
Connect the PC to the Data Communications Network that has access to the NE.
............................................................................................................................................................................................................................................................
PN 8DG60136ABAA
5-5
............................................................................................................................................................................................................................................................
........................................................................................................................................................................................................................
13
Launch Internet Explorer.

If the NE is a GNE, enter http:// followed by the OAMP IP address of the NE in the
If the NE is a RNE, enter http:// followed by the Loopback IP address of the NE in the
........................................................................................................................................................................................................................
14
The browser connects to the network element and the webUI login window is displayed.
See Figure 5-2.
Figure 5-2
Login Screen
........................................................................................................................................................................................................................
15
Enter admin in the User: field and admin in the Password: field. Then click the Login
button.
Note:
If the login and password have changed from the default, obtain this
information from the network administrator.
........................................................................................................................................................................................................................
16
The webUI interface will open with the system properties view as shown in Figure 5-3.
............................................................................................................................................................................................................................................................
PN 8DG60136ABAA
5-6
............................................................................................................................................................................................................................................................
Figure 5-3
WebUI system properties
........................................................................................................................................................................................................................
17
Click on the Alarms icon and verify there are no unexpected alarms. Refer to the 1830
PSS-32 Maintenance and Trouble-Clearing Guide for troubleshooting assistance.
........................................................................................................................................................................................................................
18
This procedure is complete. Continue to Connect to the NE for CLI access (p. 5-8).
END OF STEPS
........................................................................................................................................................
............................................................................................................................................................................................................................................................
PN 8DG60136ABAA
5-7
............................................................................................................................................................................................................................................................

Description
You can also connect directly or remotely to the Network Element (NE) to access the CLI
interface. No client software is needed on your PC, only a telnet application.
Note:
Most procedures in this chapter can be completed using either the webUI,
CLI, or 1354 RM-PhM interface. A procedure for each available interface is provided
in each section of the chapter. Some procedures can only be completed using CLI.
Procedure
........................................................................................................................................................................................................................
If connecting locally at the NE, continue to Step 2.

If connecting remotely to the NE, skip to Step 4.
........................................................................................................................................................................................................................
If not already connected, connect one end of the Ethernet cable to the CIT port on the
active EC card (indicated by a green Active LED) on the master shelf. Connect the other
end of the cable to the Ethernet port on your PC.
........................................................................................................................................................................................................................
Use a telnet application on your PC and open a telnet session connected to the IP address
of the CIT port.
The default CIT IP address is 172.16.0.1
Skip to Step 6.
........................................................................................................................................................................................................................
Connect the PC to the Data Communications Network that has access to the NE.
........................................................................................................................................................................................................................
Use a telnet application on your PC and open a telnet session. Connect to the OAMP IP
address if the NE is a GNE. Connect to the Loopback IP address if the NE is a RNE.
........................................................................................................................................................................................................................
Hit <Enter> and the login: prompt will appear. Type cli and <Enter>.
........................................................................................................................................................................................................................
Type cli at the Password: prompt and <Enter>.
............................................................................................................................................................................................................................................................
PN 8DG60136ABAA
5-8
............................................................................................................................................................................................................................................................
........................................................................................................................................................................................................................
This starts the cli interface, and another Username: prompt will appear. Type admin
and <Enter>.
........................................................................................................................................................................................................................
At the Password: prompt type admin and <Enter>. This will bring up the following
warning notice.
1830 PSS-32, WAVELENGTH TRACKER
Alcatel-Lucent
(c) 2008 Alcatel-Lucent. All rights reserved.
Welcome to the CLI
Warning Notice
This system is restricted solely to Alcatel-Lucent authorized
users for legitimate business purposes only. The actual or
attempted unauthorized access, use, or modification of this
system is strictly prohibited by Alcatel-Lucent. Unauthorized
users are subject to Company disciplinary proceedings and/or
criminal and civil penalties under state, federal, or other
applicable domestic and foreign laws. Use of this system may be
monitored and recorded for administrative and security reasons.
Anyone accessing this system expressly consents to such
monitoring and is advised that if monitoring reveals possible
evidence of criminal activity, Alcatel-Lucent may provide the
evidence of such activity to law enforcement officials. All
users must comply with Alcatel-Lucent Corporate Instructions
regarding the protection of Alcatel-Lucent information assets.
Do you acknowledge? (Y/N)?
........................................................................................................................................................................................................................
10
Type Y and <Enter>.

........................................................................................................................................................................................................................
11
The current alarm summary will be displayed followed by the NE# prompt. CLI
commands can now be entered. Type ? for a list of commands. See the Alcatel-Lucent
1830 Photonic Service Switch 32 (PSS-32) CLI Command Guide for more information
about CLI commands.
END OF STEPS
........................................................................................................................................................
............................................................................................................................................................................................................................................................
PN 8DG60136ABAA
5-9
............................................................................................................................................................................................................................................................

Purpose
A database backup must be performed on each NE before beginning the upgrade. The
backed up database may be necessary if there is a significant failure either during or after
the upgrade.
The PC/server used to perform the database backup must have a TFTP server running. If
the backup is to be performed using 1354 RM-PhM Photonic Manager, that software
comes with its own TFTP server. Otherwise, the PC must have TFTP server software
loaded and configured.
PC preparation
........................................................................................................................................................................................................................
If 1354 RM-PhM Photonic Manager is to be used to perform the backups, skip to 1354
RM-PhM procedure (p. 5-16).
........................................................................................................................................................................................................................
Start the TFTP server application on your PC.

........................................................................................................................................................................................................................
Create a folder under the TFTP root directory where you would like to store the backup.
........................................................................................................................................................................................................................
............................................................................................................................................................................................................................................................
PN 8DG60136ABAA
5-10
............................................................................................................................................................................................................................................................
Figure 5-4
........................................................................................................................................................................................................................

........................................................................................................................................................................................................................
Open a PC command shell and type ipconfig and <Enter>. Note the IP address assigned to
your PC. This will be used later in the procedure. See Figure 5-16.
............................................................................................................................................................................................................................................................
PN 8DG60136ABAA
5-11
............................................................................................................................................................................................................................................................
Figure 5-5
PC command window
........................................................................................................................................................................................................................
If using webUI continue to WebUI procedure (p. 5-24).

If using 1354 RM-PhM Photonic Manager continue to 1354 RM-PhM procedure
(p. 5-16).
WebUI procedure
........................................................................................................................................................................................................................
Select Administration -> Database from the top menu as shown in Figure 5-6.
Figure 5-6
WebUI database menu
........................................................................................................................................................................................................................
The database backup/restore window will be displayed as shown in Figure 5-7.
............................................................................................................................................................................................................................................................
PN 8DG60136ABAA
5-12
............................................................................................................................................................................................................................................................
Figure 5-7
WebUI backup/restore window
........................................................................................................................................................................................................................
10
Enter your PC IP address obtained previously in the Server IP Address field.

........................................................................................................................................................................................................................
11
Enter the path relative to the TFTP server root directory to the location where the backup
will be stored in the Directory field.
........................................................................................................................................................................................................................
12
Enter a descriptive filename for the backup file with a .bak extension in the Filename
field.
........................................................................................................................................................................................................................
13
Click the Apply button and the Backup button will become available.
........................................................................................................................................................................................................................
14
Click the Backup button.
............................................................................................................................................................................................................................................................
PN 8DG60136ABAA
5-13
............................................................................................................................................................................................................................................................
........................................................................................................................................................................................................................
15
Wait a few seconds and click the Refresh button. Repeat this step until the Last
Command Status indicates Success as shown in Figure 5-8.
Figure 5-8
WebUI backup success
........................................................................................................................................................................................................................
16
Repeat this procedure for each NE that will be upgraded.

........................................................................................................................................................................................................................
17
Continue to Perform software upgrade (p. 5-22).

END OF STEPS
........................................................................................................................................................
CLI procedure
........................................................................................................................................................................................................................
Type configure database server ip <server ip> and <Enter>.

Where <server ip> is the IP address of your PC obtained previously.
............................................................................................................................................................................................................................................................
PN 8DG60136ABAA
5-14
............................................................................................................................................................................................................................................................
........................................................................................................................................................................................................................
Type configure database path <path> and <Enter>.

Where <path> is the path relative to the TFTP server root directory to the location where
the backup will be stored. The end of the path must contain a descriptive filename for the
database backup. The filename should have a .bak extension.
........................................................................................................................................................................................................................
Type show database and <Enter>.

Sample output:
Remote Server Configuration
--------------------------Protocol : TFTP
IP
: 172.16.0.2
Userid
:
Path
: /pssnfs/backups/C2_11_19_08_1.bak
Last Backup Information
----------------------File
:
Time
: N/A (UTC)
Crc
: 0
Last Operation
-------------Command : No Command
Progress : 0 %
Status
:
Verify the server configuration is correct.

........................................................................................................................................................................................................................
Type configure database backup and <Enter>.

Sample output:
Continue with the database backup (yes,no)?
........................................................................................................................................................................................................................
Type yes and <Enter>.

Sample output:
Database backup in progress...
database backup complete
............................................................................................................................................................................................................................................................
PN 8DG60136ABAA
5-15
............................................................................................................................................................................................................................................................
........................................................................................................................................................................................................................
Type show database and <Enter>.

Sample output:
Remote Server Configuration
--------------------------Protocol : TFTP
IP
: 172.16.0.2
Userid
:
Path
: /pssnfs/backups/C2_11_19_08_1.bak
Last Backup Information
----------------------File
:
Time
: N/A (UTC)
Crc
: 0
Last Operation
-------------Command : Backup
Progress : 100 %
Status
: Success
Verify the Status field shows Success.

........................................................................................................................................................................................................................
Repeat this procedure for each NE that will be upgraded.

........................................................................................................................................................................................................................
Continue to Perform software upgrade (p. 5-22).

END OF STEPS
........................................................................................................................................................
1354 RM-PhM procedure
The procedure assumes the 1354 RM-PhM Photonic Manager server is already connected
to the network, and all the NEs have been discovered.
........................................................................................................................................................................................................................
Select Admin -> Settings... from the top menu in the Topology View window. See
Figure 5-9.
............................................................................................................................................................................................................................................................
PN 8DG60136ABAA
5-16
............................................................................................................................................................................................................................................................
Figure 5-9
1354 RM-PhM settings menu
........................................................................................................................................................................................................................
In the Settings window select the System Settings top tab and then the File Transfer
sub-tab as shown in Figure 5-10.
............................................................................................................................................................................................................................................................
PN 8DG60136ABAA
5-17
............................................................................................................................................................................................................................................................
Figure 5-10
1354 RM-PhM file transfer window
........................................................................................................................................................................................................................
Verify the root directory is /tftpfiles in the TFTP Root Directory: dialogue box and
select the FTP radio button.
........................................................................................................................................................................................................................
Select the Remove Prefix radio button.

........................................................................................................................................................................................................................
Click OK.
........................................................................................................................................................................................................................
Select the NE you want to backup in the Topology View window.
............................................................................................................................................................................................................................................................
PN 8DG60136ABAA
5-18
............................................................................................................................................................................................................................................................
........................................................................................................................................................................................................................
Select Maintenance -> NE Database Backup & Restore from the top menu bar as shown in
Figure 5-11.
Figure 5-11
1354 RM-PhM NE backup menu
........................................................................................................................................................................................................................
Click the OK button and the NE backup & Restore window will open as shown in
Figure 5-12.
Figure 5-12
1354 RM-PhM NE backup
........................................................................................................................................................................................................................
Right click on the NE and select Details... from the menu as shown in Figure 5-13.
............................................................................................................................................................................................................................................................
PN 8DG60136ABAA
5-19
............................................................................................................................................................................................................................................................
Figure 5-13
1354 RM-PhM NE backup details menu
........................................................................................................................................................................................................................
10
In the Backup Properties window check both Use the EMS Server as Backup host
recommended and Use default backup directory recommended.
........................................................................................................................................................................................................................
11
Click OK.
........................................................................................................................................................................................................................
12
Make sure the NE is selected in the list and click on the Backup selected NE(s) icon as
Figure 5-14
1354 RM-PhM NE backup icon
........................................................................................................................................................................................................................
13
The backup progress will be displayed in the bottom half of the Backup & Restore
window. Wait for the Backup Success message.
........................................................................................................................................................................................................................
14
Verify the database backup file is present in the PhM server PC. The path is
C:\tftpfiles\nebackup\<filename>.
Where <filename> has the format <NE name>_<release descriptor>_<backup
date>_<backup time>.bak.
............................................................................................................................................................................................................................................................
PN 8DG60136ABAA
5-20
............................................................................................................................................................................................................................................................
........................................................................................................................................................................................................................
15
Are there additional NEs that have not been backed up?
If yes, go back to Step 6.
If no, this procedure is complete.
END OF STEPS
........................................................................................................................................................
............................................................................................................................................................................................................................................................
PN 8DG60136ABAA
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............................................................................................................................................................................................................................................................

Purpose
This procedure will upgrade an Alcatel-Lucent 1830 PSS-32 NE running Release 1.1 or
Release 2.0.0-CI software to Release 2.0.0. You must perform the following tasks to load,
activate and commit the Release 2.0.0 software on the NE.
The PC/server used to perform the database backup must have an FTP server running. If
the upgrade is to be performed using 1354 RM-PhM Photonic Manager, that software
comes with its own FTP server. Otherwise, the PC must have FTP server software loaded
and configured.
FTP server preparation
Note:
Refer to Example configuration of ftp server (p. 5-54) for more detailed
instructions on configuring an ftp server.
........................................................................................................................................................................................................................
If 1354 RM-PhM Photonic Manager is to be used to perform the upgrade, skip to 1354
RM-PhM procedure (p. 5-34).
........................................................................................................................................................................................................................
Start the FTP server application on your PC and create a user account. Record the userid
and password established for the account.
........................................................................................................................................................................................................................
Establish a root directory for the server and make sure it has read and write privileges. You
may create a folder in the root directory that will contain the NE software.
Important!
........................................................................................................................................................................................................................
Copy the folder and subfolders with the NE software into the ftp root directory established
above.
Note:
<ver> is the version of software to be loaded. Within the folder there should be two
subfolders named 1830PSS32 and 1830PSSM and a file named CATALOG.
The software will typically be provided on a CD.
............................................................................................................................................................................................................................................................
PN 8DG60136ABAA
5-22
............................................................................................................................................................................................................................................................
PC preparation
........................................................................................................................................................................................................................
If the Windows Firewall has already been turned off, skip to Step 8.
........................................................................................................................................................................................................................
Figure 5-15
........................................................................................................................................................................................................................

........................................................................................................................................................................................................................
Open a PC command shell and type ipconfig and <Enter>. Note the IP address assigned to
your PC. This will be used later in the procedure. See Figure 5-16.
............................................................................................................................................................................................................................................................
PN 8DG60136ABAA
5-23
............................................................................................................................................................................................................................................................
Figure 5-16
PC command window
........................................................................................................................................................................................................................

If using 1354 RM-PhM continue to 1354 RM-PhM procedure (p. 5-34)
WebUI procedure
........................................................................................................................................................................................................................
10
Login to the NE to be upgraded following the procedure Connect to the NE for WebUI
access (p. 5-4).
........................................................................................................................................................................................................................
11
Select the Software menu item under Administration and then select FTP Server. See
Figure 5-17.
Figure 5-17
WebUI Software menu
............................................................................................................................................................................................................................................................
PN 8DG60136ABAA
5-24
............................................................................................................................................................................................................................................................
........................................................................................................................................................................................................................
12
The FTP server settings window appears as shown in Figure 5-18.

Figure 5-18
WebUI FTP server settings
........................................................................................................................................................................................................................
13
Enter the PC IP address obtained previously in the Server IP Address field.

........................................................................................................................................................................................................................
14
Enter the path to the NE software relative to the server root directory in the Root
Directory field.
Note:
If the software folder was copied directly into the root directory, enter / in this
field.
........................................................................................................................................................................................................................
15
Enter the User ID and Password to match the account created on the ftp server.
........................................................................................................................................................................................................................
16
Click the Apply button.

Note:
The Password fields will be blanked out after you click Apply. There is no
need to reenter that data.
............................................................................................................................................................................................................................................................
PN 8DG60136ABAA
5-25
............................................................................................................................................................................................................................................................
........................................................................................................................................................................................................................
17
Select the Software menu item under Administration and then select Upgrade.
........................................................................................................................................................................................................................
18
The Software Upgrade window appears as shown in Figure 5-19. Verify the committed
release is 1.10-0 or 1.90-6 (2.0.0-CI).
Figure 5-19
WebUI software upgrade
........................................................................................................................................................................................................................
19
Select Audit from the Action Type drop down list.

........................................................................................................................................................................................................................
20
Enter the folder name containing the NE software in the Release Directory dialogue
box.
Note:
This field can only be edited after Audit has been selected for the Action Type.
........................................................................................................................................................................................................................
21
Click Apply and the Status field will change to In Progress.
............................................................................................................................................................................................................................................................
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5-26
............................................................................................................................................................................................................................................................
........................................................................................................................................................................................................................
22
Verify the Result is Success and the Upgrade Path Available: field indicates Yes.
........................................................................................................................................................................................................................
23
Select Download for the Action Type and click Apply. The Status: field will
change to In Progress.
........................................................................................................................................................................................................................
24
Periodically click the Refresh button until the Status: field changes to Completed.
........................................................................................................................................................................................................................
25
Select Activate for the Action Type and click Apply. The Status: field will change
to In Progress.
........................................................................................................................................................................................................................
26
A warning will appear. Click OK. The NE will then reboot and the webUI connection
will drop.
........................................................................................................................................................................................................................
27
into the NE.
........................................................................................................................................................................................................................
28
Upgrade from the top menu. Verify the Status field now indicates Completed, and
verify the Result is Success.
........................................................................................................................................................................................................................
29
Check for unexpected alarms and conditions on the system and make sure traffic is still
unaffected.
Important!
This is the last point where a software rollback can be performed, so it is

very important to verify the system is operating normally before committing the
software.
Note:
FWUPGRADEPENDING and FWVERSIONNOTDEFAULT conditions may

exist on some circuit packs. This will be addressed later in Perform firmware
upgrade (p. 5-43).
............................................................................................................................................................................................................................................................
PN 8DG60136ABAA
5-27
............................................................................................................................................................................................................................................................
........................................................................................................................................................................................................................
30
Select Commit for the Action Type and click Apply. The Status field will change
to In Progress.
........................................................................................................................................................................................................................
31
Periodically click the Refresh button until the Status: field changes to Completed.
........................................................................................................................................................................................................................
32
Verify the Active and Committed releases have changed to Release 2.0.0.
........................................................................................................................................................................................................................
33
Repeat step Step 10 through Step 32 for each NE to be upgrade.

........................................................................................................................................................................................................................
34
The software upgrade is now complete. A backup should be performed referring to the
procedure Perform database backup (p. 5-10).
END OF STEPS
........................................................................................................................................................
CLI procedure
........................................................................................................................................................................................................................
Login to the NE to be upgraded following the procedure Connect to the NE for CLI
access (p. 5-8).
........................................................................................................................................................................................................................
Type config software server ip <ip> and <Enter>.

Where <ip> is the ip address of the PC with the FTP server. Use the IP address verified in
Step 8.
........................................................................................................................................................................................................................
Type config software server userid <userid> and <Enter>.

Where <userid> is the userid for the user account defined on the ftp server.
Sample output:
Enter password:
........................................................................................................................................................................................................................
Type <pw> and <Enter>.

Where <pw> is the password for the user account defined on the ftp server.
............................................................................................................................................................................................................................................................
PN 8DG60136ABAA
5-28
............................................................................................................................................................................................................................................................
........................................................................................................................................................................................................................
Type config software server root <path> and <Enter>.

Where <path> is the path to the NE software relative to the server root directory.
Note:
If the software folder was copied directly into the root directory, enter / for
the <path>.
........................................................................................................................................................................................................................
Type config software server detail and <Enter>.

Sample output:
Software
Software
Software
Software
Server
Server
Server
Server
Protocol
IP
Userid
Root Directory
:
:
:
:
FTP
172.16.0.2
sw1
/
Verify the server settings are correct.

........................................................................................................................................................................................................................

Sample output:
Software Server IP
Committed Release
Working Release
Active Release
:
:
:
:
:
:
Operation
Operation Status
:
:
:
172.16.0.2
/
1830PSS32-1.10-0
1830PSS32-1.10-0
1830PSS32-1.10-0/
True
Verify the current active software is 1830PSS32-1.10-0 or 1830PSS32-1.90-6.

........................................................................................................................................................................................................................
Type config software upgrade manual audit <releasedir> nobackup and <Enter>.
Where <releasedir> is the folder name on the PC containing the software.
............................................................................................................................................................................................................................................................
PN 8DG60136ABAA
5-29
............................................................................................................................................................................................................................................................
This will check the path and verify the system is ready for upgrade.
........................................................................................................................................................................................................................
............................................................................................................................................................................................................................................................
PN 8DG60136ABAA
5-30
............................................................................................................................................................................................................................................................
A listing of packs will be displayed along with the status showing which packs need to be
upgraded. Sample output below.
Software Server IP
Committed Release
Working Release
Active Release
:
:
:
:
:
:
192.168.0.241
/SVT/
1830PSS32-1.10-0
1830PSS32-1.10-0/
1830PSS32-1.10-0
1830PSS32-1.10-0
Operation
Operation Status
:
:
:
Audit
Completed
True

Stage=0 Step=1
SH/SL: 1/1
CARDTYPE: EC
ACTION: Audit node
Completed
100% complete
RESULT: Success
Stage=1 Step=0
SH/SL: 0/0
CARDTYPE: Empty
ACTION: Transfer to disk
Planned
0% complete
RESULT: None
Stage=2 Step=0
ACTION: Activate
RESULT: None
SH/SL: 1/1
CARDTYPE: EC
Planned
Stage=3 Step=0
ACTION: Activate
RESULT: None
SH/SL: 1/2
CARDTYPE: AHPHG
Planned
0% complete
Stage=3 Step=1
ACTION: Activate
RESULT: None
SH/SL: 1/3
CARDTYPE: CWR8
Planned
0% complete
Stage=3 Step=2
ACTION: Activate
RESULT: None
SH/SL: 1/7
CARDTYPE: 11STAR1
Planned
0% complete
Stage=3 Step=3
ACTION: Activate
RESULT: None
SH/SL: 1/13 CARDTYPE: 11STAR1

Planned
0% complete
0% complete
............................................................................................................................................................................................................................................................
PN 8DG60136ABAA
5-31
............................................................................................................................................................................................................................................................
Stage=3 Step=5
ACTION: Activate
RESULT: None
SH/SL: 1/15 CARDTYPE: CWR8

Planned
0% complete
Stage=3 Step=6
ACTION: Activate
RESULT: None
SH/SL: 1/17 CARDTYPE: ALPHG

Planned
0% complete
........................................................................................................................................................................................................................
10
Repeat Step 9 until the Operation Status indicates Completed. Verify Upgrade Path
Available changes to True.
........................................................................................................................................................................................................................
11
Type config software upgrade manual load and <Enter>.

This will transfer the software to the NE.
........................................................................................................................................................................................................................
12

...
Operation
Operation Status
...
:
:
Load
In Progress 0%
Continue to execute the status command until the Operation Status shows
Completed.
........................................................................................................................................................................................................................
13
Type config software upgrade manual activate and <Enter>.

This will activate the software on the NE.
........................................................................................................................................................................................................................
14
The NE will reboot and the telnet connection will drop. Wait about 2 minutes after the fan
speed drops back down to normal speed and log back into the NE.
........................................................................................................................................................................................................................
15
............................................................................................................................................................................................................................................................
PN 8DG60136ABAA
5-32
............................................................................................................................................................................................................................................................

...
Operation
Operation Status
...
:
:
Activate
In Progress 0%
Note:
The output will also display the progress of the activation on each of the packs
in the NE. The Operation Status will not show completed until all packs have been
activated on the new release.
........................................................................................................................................................................................................................
16
Check for unexpected alarms and conditions on the system and make sure traffic is still
unaffected.
Important!

software.
Note:

upgrade (p. 5-43).
........................................................................................................................................................................................................................
17
Type config software upgrade commit and <Enter>.

This will commit the software to be the primary release.
........................................................................................................................................................................................................................
18

...
Operation
Operation Status
...
:
:
Commit
In Progress 0%
Continue to execute the status command until the Operation Status shows
Completed.
............................................................................................................................................................................................................................................................
PN 8DG60136ABAA
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............................................................................................................................................................................................................................................................
........................................................................................................................................................................................................................
19
After the last status command is executed, verify the new software release is displayed as
the committed, working and active release. See the sample output below.
Software Server IP
Committed Release
Working Release
Active Release
:
:
:
:
:
:
172.16.0.2
/
1830PSS32-2.00-0
1830PSS32-2.00-0/
Operation
Operation Status
:
:
:
Commit
Completed
False
1830PSS32-2.00-0/

........................................................................................................................................................................................................................
20
Repeat step Step 1 through Step 19 for each NE to be upgrade.

........................................................................................................................................................................................................................
21
The software upgrade is now complete. A backup should be performed on all upgraded
NEs referring to the procedure Perform database backup (p. 5-10).
END OF STEPS
........................................................................................................................................................
The procedure assumes the 1354 RM-PhM Photonic Manager server is already connected
to the network, and all the NEs to be upgraded have been discovered.
Important!
Make sure 1354 RM-PhM has been upgraded to Release 6.1 before
performing this procedure.
........................................................................................................................................................................................................................
Copy the folder and subfolders with the NE software into the ftp root directory (/PhM by
default) of the 1354 RM-PhM server.
Note:
<ver> is the version of software to be loaded. Within the folder there should be two
subfolders named 1830PSS32 and 1830PSSM and a file named CATALOG.
The software will typically be provided on a CD.
............................................................................................................................................................................................................................................................
PN 8DG60136ABAA
5-34
............................................................................................................................................................................................................................................................
........................................................................................................................................................................................................................
In the topology view, select one or more NEs to be upgraded. (Use <ctrl> and left mouse
button to select multiple NEs.)
Note:
NEs should be selected in groups starting with the furthest from the GNE.
........................................................................................................................................................................................................................
Select Maintenance -> NE Software Upgrade from the top menu as show in Figure 5-20.
Figure 5-20
1354 RM-PhM software upgrade menu
........................................................................................................................................................................................................................
The software upgrade window will be displayed as shown in Figure 5-21. Each NE that
was selected will be shown in a list.
............................................................................................................................................................................................................................................................
PN 8DG60136ABAA
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............................................................................................................................................................................................................................................................
Figure 5-21
1354 RM-PhM software upgrade window
........................................................................................................................................................................................................................
If the software resides on the same machine as the 1354 RM-PhM, then the EMS is SW
Server checkbox can be checked (this is typical). Otherwise, uncheck the box and enter
the IP address of the server where the software resides.
........................................................................................................................................................................................................................
Enter the User ID and Password of the FTP server. The 1354 RM-PhM User ID and
Password can be provisioned by selecting Admin -> Settings... from the top menu and
entering the User ID and Password in the file transfer window. Then click OK. See
Figure 5-22.
............................................................................................................................................................................................................................................................
PN 8DG60136ABAA
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............................................................................................................................................................................................................................................................
Figure 5-22
1354 RM-PhM file transfer window
........................................................................................................................................................................................................................
Click on the folder icon next to Target Dir: and a browser window will open as shown in
Figure 5-23.
............................................................................................................................................................................................................................................................
PN 8DG60136ABAA
5-37
............................................................................................................................................................................................................................................................
Figure 5-23
1354 RM-PhM target directory window
........................................................................................................................................................................................................................
Select the folder containing the Release 2.0.0 software and click Select.
........................................................................................................................................................................................................................
Uncheck the Backup and Check Upgrade checkboxes.

........................................................................................................................................................................................................................
10
The top of the software upgrade windows has a series of software phase icons as shown in
Figure 5-24. Each icon will be used in phase 1 through 4 of the upgrade.
Figure 5-24
1354 RM-PhM software upgrade phase icons
........................................................................................................................................................................................................................
11
Make sure all the NEs to be upgraded are highlighted and click on the phase 1 icon to
start the audit and verify there is an upgrade path. A confirmation window as shown in
Figure 5-25 will appear.
............................................................................................................................................................................................................................................................
PN 8DG60136ABAA
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............................................................................................................................................................................................................................................................
Figure 5-25
1354 RM-PhM software upgrade audit confirmation window
........................................................................................................................................................................................................................
12
Click Yes and the audit will start. When the audit is complete, verify that the status
shows Completed - Success for each NE.
........................................................................................................................................................................................................................
13
Make sure all the NEs to be upgraded are highlighted and click on the phase 2 icon to
start the software load. A warning window as shown in Figure 5-26 will appear.
Figure 5-26
1354 RM-PhM software load warning
............................................................................................................................................................................................................................................................
PN 8DG60136ABAA
5-39
............................................................................................................................................................................................................................................................
........................................................................................................................................................................................................................
14
Click Yes and the software load will start. The progress of the load operation will be
shown in the software upgrade window. Wait for the load to complete and verify the status
field shows Completed - Success for each of the NEs.
........................................................................................................................................................................................................................
15
Make sure all the NEs to be upgraded are highlighted and click the phase 3 icon to start
the activation of the software. A warning window as shown in Figure 5-27 will appear.
Figure 5-27
1354 RM-PhM software activate warning
........................................................................................................................................................................................................................
16
Click Yes to start the activation.

Note:
If there are any unacknowledged alarms, they will be displayed in a separate

window as shown in Figure 5-28. Verify there are no unexpected alarms, then
highlight them and click the check mark icon to acknowledge them. Close the window
and resume the activation.
............................................................................................................................................................................................................................................................
PN 8DG60136ABAA
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............................................................................................................................................................................................................................................................
Figure 5-28
1354 RM-PhM software upgrade alarm acknowledge window
........................................................................................................................................................................................................................
17
Communication will be temporarily lost to each of the NEs while they are reset. As
communication is restored, the activation progress will display in the software upgrade
window. Wait for the activation to complete and verify the status field shows Completed Success for each of the NEs.
........................................................................................................................................................................................................................
18
Check for unexpected alarms and conditions on the NEs and make sure traffic is still
unaffected.
Important!

software.
Note:

upgrade (p. 5-43).
........................................................................................................................................................................................................................
19
Make sure all the NEs that have been upgraded are highlighted and click the phase 4 icon
to commit the software. A warning window as shown in Figure 5-29 will appear.
............................................................................................................................................................................................................................................................
PN 8DG60136ABAA
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............................................................................................................................................................................................................................................................
Figure 5-29
1354 RM-PhM software commit warning
........................................................................................................................................................................................................................
20
Click Yes. Once the commit is complete verify the status field shows Completed Success for each of the NEs.
........................................................................................................................................................................................................................
21
Repeat Step 2 through Step 20 for each NE or group of NEs that will be upgraded.
........................................................................................................................................................................................................................
22
The software upgrade is complete. A backup should be performed on all upgraded NEs
referring to the procedure Perform database backup (p. 5-10).
END OF STEPS
........................................................................................................................................................
............................................................................................................................................................................................................................................................
PN 8DG60136ABAA
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............................................................................................................................................................................................................................................................

Purpose
After the software upgrade, 11STMM10 and 11STGE12 circuit packs will have
FWUPGRADEPENDING and FWVERSIONNOTDEFAULT conditions. This
procedure will upgrade the firmware on those circuit packs and clear the conditions.
Important!
This procedure is service affecting and should be completed at low

traffic periods as determined by the customer, typically a predetermined maintenance
window.
Note:
This procedure is only required for 11STMM10 and 11STGE12 circuit packs
with the conditions noted above.
Procedure
This procedure needs to be performed on each upgraded NE that has

FWUPGRADEPENDING and FWVERSIONNOTDEFAULT conditions.
........................................................................................................................................................................................................................

If using 1354 RM-PhM Photonic Manager continue to 1354 RM-PhM procedure
(p. 5-45).
END OF STEPS
........................................................................................................................................................
WebUI procedure
........................................................................................................................................................................................................................
Expand the equipment tree and select a 11STMM10 or 11STGE12 circuit pack that has
the FWUPGRADEPENDING and FWVERSIONNOTDEFAULT conditions.
........................................................................................................................................................................................................................
Select the Reboot tab. The select the Cold Reboot radio button and click Submit.
........................................................................................................................................................................................................................
A warning message as shown in Figure 5-30 will appear. Click OK.

Important!
This will cause a traffic hit on the circuit pack of up to 7 minutes.
............................................................................................................................................................................................................................................................
PN 8DG60136ABAA
5-43
............................................................................................................................................................................................................................................................
Note:
A CARD UNKNOWN condition may be raised while the circuit pack is

upgraded. The condition will clear when the upgrade is complete.
Figure 5-30
WebUI circuit pack reboot
........................................................................................................................................................................................................................
Wait 10 minutes and verify the FWUPGRADEPENDING and

FWVERSIONNOTDEFAULT conditions on that circuit pack have cleared.
........................................................................................................................................................................................................................
Are there additional 11STMM10 or 11STGE12 circuit packs with

FWUPGRADEPENDING and FWVERSIONNOTDEFAULT conditions?
If no, continue to Step 6.
........................................................................................................................................................................................................................
This procedure is complete.

END OF STEPS
........................................................................................................................................................
............................................................................................................................................................................................................................................................
PN 8DG60136ABAA
5-44
............................................................................................................................................................................................................................................................
CLI procedure
........................................................................................................................................................................................................................
Type config card sh/sl reset cold and <Enter>.

Where sh/sl is the shelf and slot of a 11STMM10 or 11STGE12 circuit pack with
FWUPGRADEPENDING and FWVERSIONNOTDEFAULT conditions.
Sample output:
WARNING:
You are about to perform a cold card reset.

This may affect traffic.
Enter 'yes' to confirm, 'no' to cancel:

........................................................................................................................................................................................................................

Important!
Note:

........................................................................................................................................................................................................................

FWVERSIONNOTDEFAULT conditions on the circuit pack have cleared.
........................................................................................................................................................................................................................

........................................................................................................................................................................................................................

END OF STEPS
........................................................................................................................................................

........................................................................................................................................................................................................................
From the 1354 RM-PhM topology view, double click on an NE that has 11 STMM10 or
11STGE12 circuit packs with FWUPGRADEPENDING and
FWVERSIONNOTDEFAULT conditions. The NE inventory window will open.
............................................................................................................................................................................................................................................................
PN 8DG60136ABAA
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............................................................................................................................................................................................................................................................
........................................................................................................................................................................................................................
Select a 11STMM10 circuit pack in the equipment view.

........................................................................................................................................................................................................................
Select Administration -> Card Reset Operation coldReset from the inventory window top
menu. See Figure 5-31.
Figure 5-31
1354 RM-PhM card reset menu
........................................................................................................................................................................................................................
A warning message similar to Figure 5-32 will appear. Click Yes.

Important!
............................................................................................................................................................................................................................................................
PN 8DG60136ABAA
5-46
............................................................................................................................................................................................................................................................
Note:

Figure 5-32
1354 RM-PhM card reset warning
........................................................................................................................................................................................................................

FWVERSIONNOTDEFAULT conditions on the circuit pack have cleared.
........................................................................................................................................................................................................................

........................................................................................................................................................................................................................
Are there additional NEs with 11STMM10 or 11STGE12 circuit packs with
........................................................................................................................................................................................................................

END OF STEPS
........................................................................................................................................................
............................................................................................................................................................................................................................................................
PN 8DG60136ABAA
5-47
............................................................................................................................................................................................................................................................

Purpose
The following procedure will allow the user to remotely roll back the Alcatel-Lucent 1830
PSS-32 Network Element software to Release 1.1 or Release 2.0.0-CI. This procedure
should be used in the event that unexpected problems occur during the software upgrade to
Release 2.0.0.
Important!
This procedure can only be performed if the Release 2.0.0 software has
not been committed.
Procedure
........................................................................................................................................................................................................................

If using CLI, continue to CLI procedure (p. 5-49).
If using 1354 RM-PhM continue to 1354 RM-PhM procedure (p. 5-51).
WebUI procedure
........................................................................................................................................................................................................................
Select the Administration -> Software -> Upgrade from the top menu.
........................................................................................................................................................................................................................
The Software Upgrade window will be displayed.

........................................................................................................................................................................................................................
Verify the Release 2.0.0 software is not yet committed.

........................................................................................................................................................................................................................
Select Revert from the Action Type drop down list and click the Apply button.
........................................................................................................................................................................................................................
A warning will appear as shown in Figure 5-33. Click the OK button.
............................................................................................................................................................................................................................................................
PN 8DG60136ABAA
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............................................................................................................................................................................................................................................................
Figure 5-33
WebUI software revert warning window
........................................................................................................................................................................................................................
into the NE.
........................................................................................................................................................................................................................
Upgrade from the top menu. Verify the working and active software releases are now
Release 1.1 or Release 2.0.0-CI (1.90-6).
........................................................................................................................................................................................................................
Check and make sure there are no unexpected alarms.

........................................................................................................................................................................................................................
10
The software roll back is complete.

END OF STEPS
........................................................................................................................................................
CLI procedure
........................................................................................................................................................................................................................
............................................................................................................................................................................................................................................................
PN 8DG60136ABAA
5-49
............................................................................................................................................................................................................................................................
Sample output:
Software Server IP
Committed Release
Working Release
Active Release
:
:
:
:
:
:
172.16.0.2
/
Operation
Operation Status
:
:
:
Activate
Completed
True
1830PSS32-2.00-0/
1830PSS32-2.00-0/
Verify the Committed Release is not Release 2.0.0.

........................................................................................................................................................................................................................
Type config software upgrade backout and <Enter>.

Sample output:
WARNING:
You are about to perform a backout.

This may be service affecting.
Enter 'yes' to confirm, 'no' to cancel:

........................................................................................................................................................................................................................

........................................................................................................................................................................................................................
The NE will reboot. Wait about 2 minutes after the fan speed drops back down to normal
speed and log back into the NE.
........................................................................................................................................................................................................................
Type show version and <Enter>

Sample output:
Software Version: 1830PSS32-1.10-0
Verify the software version is now 1.10 or 1.90-6 (2.0.0-CI).
............................................................................................................................................................................................................................................................
PN 8DG60136ABAA
5-50
............................................................................................................................................................................................................................................................
........................................................................................................................................................................................................................
The software rollback is now complete.

END OF STEPS
........................................................................................................................................................

........................................................................................................................................................................................................................
The software upgrade window should be open and configured as described in 1354 RMPhM procedure (p. 5-34). See Figure 5-34.
Figure 5-34
1354 RM-PhM software upgrade window
........................................................................................................................................................................................................................
Verify Release 2.0.0 has not been committed on the NE(s) to be backed out.
........................................................................................................................................................................................................................
Select the NE(s) to be backed out and select Action -> Back out from the software upgrade
menu. See Figure 5-35.
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............................................................................................................................................................................................................................................................
Figure 5-35
1354 RM-PhM software backout menu
........................................................................................................................................................................................................................
A warning message will appear as shown in Figure 5-36.

Figure 5-36
1354 RM-PhM software backout warning
........................................................................................................................................................................................................................
Click Yes. Communication will be temporarily lost to each of the NEs while they are
reset. As communication is restored, the backout progress will display in the software
upgrade window. Wait for the backout to complete and verify the status field shows
Completed - Success for each of the NEs.
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............................................................................................................................................................................................................................................................
........................................................................................................................................................................................................................
The software roll back is now complete.

END OF STEPS
........................................................................................................................................................
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............................................................................................................................................................................................................................................................

Background
There are many different ftp server software applications available. This procedure
provides detailed configuration instructions using one of the most common platforms,
FileZilla. However, the steps can be used as a reference for configuring other ftp server
applications. Consult the documentation for your specific FTP server software for detailed
instructions.
Purpose
This procedure provides more detail to the steps listed in FTP server preparation
(p. 5-22).
Prerequisites
The ftp server application must be downloaded and installed on the PC. The FileZilla
server software can be downloaded from http://filezillaproject.org/download.php?type=server.
Procedure
FTP server configuration using FileZilla
........................................................................................................................................................................................................................
Start the FileZilla server software. The Connect to Server window will open as shown in
Figure 5-37.
Figure 5-37
FileZilla Connect to Server window
........................................................................................................................................................................................................................
Leave the default settings and click OK. The server window will open as shown in
Figure 5-38.
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............................................................................................................................................................................................................................................................
Figure 5-38
FileZilla Server window
........................................................................................................................................................................................................................
Select Edit -> Groups from the top menu as shown in Figure 5-39.
Figure 5-39
FileZilla Groups menu
............................................................................................................................................................................................................................................................
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............................................................................................................................................................................................................................................................
........................................................................................................................................................................................................................
The Groups window will open as shown in Figure 5-40.

Figure 5-40
FileZilla Groups window
........................................................................................................................................................................................................................
With the General page highlighted in the left bar, click on the Add button on the right.
The Add user group window will open as shown in Figure 5-41.
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............................................................................................................................................................................................................................................................
Figure 5-41
FileZilla Add group window
........................................................................................................................................................................................................................
Enter a group name in the dialogue box and click the OK button.
........................................................................................................................................................................................................................
Select the Shared folders page in the left bar and the Groups window will change as
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............................................................................................................................................................................................................................................................
Figure 5-42
FileZilla Groups shared folders window
........................................................................................................................................................................................................................
............................................................................................................................................................................................................................................................
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............................................................................................................................................................................................................................................................
Figure 5-43
........................................................................................................................................................................................................................
Note:
You may wish to create a new folder for the software before performing this
step.
Important!
........................................................................................................................................................................................................................
10
........................................................................................................................................................................................................................
11

........................................................................................................................................................................................................................
12

........................................................................................................................................................................................................................
13
Select Edit -> Users from the top menu as shown in Figure 5-44.
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............................................................................................................................................................................................................................................................
Figure 5-44
FileZilla Users menu
........................................................................................................................................................................................................................
14
The Users window will open as shown in Figure 5-45.

Figure 5-45
FileZilla Users window
........................................................................................................................................................................................................................
15
With the General page highlighted, click on the Add button on the right. The Add user
account window will open as shown in Figure 5-46.
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............................................................................................................................................................................................................................................................
Figure 5-46
FileZilla Add user window
........................................................................................................................................................................................................................
16
Type a user account name in the top dialogue box.

Note:
The account name will be the user id used in Perform database backup
(p. 5-10).
........................................................................................................................................................................................................................
17
Select the group created in Step 6 from the drop down list and click OK.
........................................................................................................................................................................................................................
18
Check the Password checkbox and type a password in the dialogue box.
Note:
This will be the password used in Perform database backup (p. 5-10).
........................................................................................................................................................................................................................
19
Select the group created in Step 6 from the Group Membership: drop down list.
........................................................................................................................................................................................................................
20
Select the Shared folders page in the left bar and the Users window will change as
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............................................................................................................................................................................................................................................................
Figure 5-47
FileZilla Users shared folders window
........................................................................................................................................................................................................................
21
............................................................................................................................................................................................................................................................
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............................................................................................................................................................................................................................................................
Figure 5-48
........................................................................................................................................................................................................................
22
........................................................................................................................................................................................................................
23
........................................................................................................................................................................................................................
24

........................................................................................................................................................................................................................
25

END OF STEPS
........................................................................................................................................................
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Miscellaneous
Overview
Purpose
This chapter contains various miscellaneous information concerning the Alcatel-Lucent

1830 Photonic Service Switch 32 (PSS-32), Release 2.0.0.
Contents

Technical assistance
6-2
Accessing and navigating the on-line customer support (OLCS) web site
6-7
Other technical support services
6-12
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Overview
Alcatel-Lucent provides the following Technical Support Services:
Remote Technical Support (RTS) - remote technical support to troubleshoot and

resolve system problems.
On-site Technical Support (OTS) - on-site assistance with operational issues and
remedial maintenance.
Repair and Replacement (R&R) - technical support services for device repair/return or
parts replacement.
Alcatel-Lucent On-Line Customer Support (OLCS) - online access to information and

services that can help resolve technical support requests.
Note:
Technical Support Services are available 24 hours a day, 7 days a week.
For additional information regarding Alcatel-Lucent Worldwide Services, refer to the

Alcatel-Lucent web site at http://www.alcatel-lucent.com/solutions.
Select the appropriate category:
Service Providers
Enterprise
Note:
Use the appropriate steps below for the above categories.
Service Providers:
1. Select Service Provider.

2. Select Services.
3. Select Network Support and Maintenance Services located in the Maintenance
section.
Note:
An overview of services provided is displayed. If more detailed information

on a particular category is needed, then select the appropriate information from the top
tabs displayed.
Enterprises:
1. Select Enterprises.
2. Under the Evaluate section at the bottom of the page, select Products and Services.
3. At the Products and Services page, select Services.
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Note:
An overview of the services provided is displayed. For more information,

select one of the three categories shown at the bottom of the page: Consult & Design,
Maintain & Operate, or Integrate & Deploy.
Technical support
Many of our customers have established their own support procedures. These procedures
usually involve escalation within their own companies. However, some instances may
require additional assistance from Alcatel-Lucent.
Alcatel-Lucent has been and continues to be committed to providing excellence in
technical support for its products and services. Therefore, we provide a hierarchical
support structure ready and available to solve any Alcatel-Lucent product technical issue.
When additional assistance is required, the Alcatel-Lucent Welcome Center is the first
point of contact. An Alcatel-Lucent Welcome Center operator can direct the request to
engineers that are highly trained and skilled in resolving issues, involving Alcatel-Lucent
products. Technical assistance is available 24 hours a day, 7 days a week.
Alcatel-Lucent Welcome Center
1 866 582 3688, prompt 1 (continental U.S.)
+1 (630) 224 4672 (outside continental U.S.)
(24 hours a day, 7 days a week)
By using the Alcatel-Lucent Welcome Center as the entry point for Alcatel-Lucent support,
customers will be assured of a timely and effective technical support service.
On-line customer support
Overview
On-Line Customer Support (OLCS) is the Customer Support web site for our customers
technical support needs. This customer web access tool provides an easy method to access
data about Alcatel-Lucent products using the World Wide Web. A customer must first
request access to this web site to gain access to the following customer support features:
Ask AL Knowledgebase
Customer Assistance Request Entry System (CARES)
Data Drop Box
Documentation
Downloads
Alcatel-Lucent Alerts
Product Change Notices
RMA (Repair and Exchange)
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The Ask AL Knowledgebase web interface feature connects you to the Knowledge
Management solutions database. The Ask AL Knowledgebase feature lets you search for
solutions by using natural language queries. Many products have an extensive set of
Solutions available. Solutions are created by technicians to provide customers with a
method to resolve issues without calling for assistance. Solutions are displayed, showing
the percentage weight or percent match, based on search criteria. Searches can be
performed on all products that are entitled, through the level of service contract a customer
has for RTS services.
CARES
The CARES web interface feature makes it easy for you to submit an Assistance Request
(AR), subscribe to AR Notifications (be notified when an AR is updated), and view all the
customer ARs. The CARES feature lets you open an AR for low severity issues or
questions. Any high severity issue should be called into CTAM. Users can stay informed
about their ARs by using the flexible AR Notification subscriptions. Users can choose a
method for receiving updates: email, text messaging messages, or none. Users can choose
when updates are wanted (when the state of the AR changes, any update to the
investigation field occurs, or any time any text field is modified). Users can log into the
OLCS web site and view ARs 24 hours a day, 7 days a week.
Data drop box
The Data Drop Box feature allows Alcatel-Lucent support technicians to provide
customers with a quick method to share files. The Data Drop Box allows a technician to
provide or receive a file from a customer quickly. These files remain in place for 7 days.
Documentation
The Documentation feature on the OLCS web site contains three areas: Manuals and
Guides, Technical Notes, and Release Information.
Manuals and Guides

This section contains the documents that are available in paper or electronic copy and
are distributed with a new product. These are the documents that are available within
the Alcatel-Lucent Product Documentation web site. The OLCS web site contains
links to the actual documents at the Customer Information Center (CIC) web site. The
following is a list of possible documents that are available from this site:
Administration Guide
Applications Planning Guide (APG)/Applications Planning and Ordering Guide

(APOG)
Getting Started Guide
Installation Manual (IM)/Installation Guide (IG)
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............................................................................................................................................................................................................................................................
Modification Implementation Procedure (MIP)
User Guide
Alarm Messaging and Trouble Clearing Guide (AMTCG)
Framework User Guide
Graphical User Interface (GUI) Guide
Maintenance Guide, Provisioning Guide
User Operations Guide (UOG)
Technical Notes
This section contains documents that are specific to the product and are technical in
nature. Most of these documents will provide information in product data sheets or
white papers, which are technical documents that explain the operation of a particular
part of the system. The following documents are available in this section:
Change Notice (CN)
Ethernet Management Guide
Method of Procedure (MOP)
Planning Guide
Service Assurance Guide
Engineering Change Procedure (ECP)
Feature Contents
Operations Interworking (OI) Guide
Screen Help
White Papers
These documents will vary from product to product.
Release Information
This section contains documents that are specific to the release of a product. The
following documents are available in this section:
Acceptance Documents
Software Release Descriptions (SRD)
Specific SRD sections
White Papers (release specific)
Software Compatibility
Upgrade Paths
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Downloads
Note:
This may not apply to all products.
The Downloads area allows Alcatel-Lucent support technicians to provide access to

software downloads that are specific to a customers contract. This feature is only allowed
through negotiation with the Account Team and the Product Manager of the product.
Alcatel-Lucent alerts
The Alcatel-Lucent Alerts tool is a subscription-based tool that provides the same
information that our Product Notifications (PNs) did previously provide. This new method
of communication is a vehicle to share product and support issues that are of
informational, maintenance, or preventive nature. Alcatel-Lucent Alerts contain detailed
text descriptions and urgency of Alcatel-Lucent product issues that need to be quickly
communicated to customers after the deployment of a release or product.
Product change notices
The Product Change Notices (PCN) area provides information on hardware changes for a
product. There is a selection of choices to help you search for Change Notices (CNs) or
Customer Change Notices (CCNs).
Return material authorization (RMA) (repair and exchange)
Note:
The RMA area provides a list of contact information on all Alcatel-Lucent products. There
is a request an RMA number on-line for most Alcatel-Lucent products. An RMA
number is required for all returned parts and this feature provides you with an easy method
to obtain the RMA number. Please check the warranty status before submitting a request.
............................................................................................................................................................................................................................................................
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Accessing and navigating the on-line customer support

(OLCS) web site
............................................................................................................................................................................................................................................................
Accessing and navigating the on-line customer support (OLCS)

web site
Description
This section provides the method to access the On-Line Customer Support (OLCS) web
site, obtain a login (if necessary), and navigate to each feature listed in this document.
Accessing the OLCS web site
To access the Alcatel-Lucent OLCS web site, enter: www.alcatel-lucent.com/support.

Once you are at this web page, select Sign in to OLCS. This will bring you to the web site
where you can log in to gain access to the entitled products.
Obtaining a login for OLCS
To request a login, a customer must register, and then an email confirmation is sent within
2 business days. The following steps tell you how to register for a login:
1. Select Register on the top right (just below the Login to OLCS link) of the Online
Customer Support (https://support.alcatel-lucent.com/portal/olcsHome.do) web site.
2. Follow this registration process:
Select the role and accept the terms of use.
Provide a business identification, and enter in all of the required information.
Validate your email address.
Confirm your business identity and set a password.
Select content. (This will be verified against the current contract agreements.)
Register for the selected content.
3. An email confirmation of the registration and the site access privileges is sent within 2
business days.
4. Customize the web view once you have gained access to the OLCS web site.
After logging in, a personalized view of the Customer Support Home page
displays. This view is based on the user's and company support entitlements.
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(OLCS) web site
............................................................................................................................................................................................................................................................
Need Help while registering?

From the U.S.
1 (866) 582 3688, prompt 7
From outside the U.S.
+1 (630) 218 7688
In Asia/Pacific
Please contact the in-country technical

support hotline.
Via email
Use the email address: olcshelp@alcatellucent.com or use the site's Contact Us

form
Use the OLCS help desk number for OLCS access problems, registration
questions, password resets, navigation questions, etc.
View an OLCS website
After you have logged into the OLCS web site, a personalized view of the Customer
Support Home page is displayed. This view is based on the user's and company support
entitlements.
To set Customer Support as the default, if it is the primary destination on the www.alcatellucent.com website, click Select default home page on the left column. The My
Products section provides you with quick navigation to the entitled products and also
quick access to the CARES tool. While navigating through the various tools, you can
establish bookmarks to certain tools, documents, or web pages (within OLCS) by clicking
Add to Bookmarks.
The Customer Support home page can be customized by selecting Customize page
layout and adjusting the fields to be displayed (uncheck the boxes to de-select those
elements). These fields can be adjusted at any time. The changes take effect immediately.
There are two methods to find product information. Click My Products to choose a
product, or click Documentation or Downloads to display a complete product listing.
When the full product list is displayed, use the alphabetic listing (default) or the category
list, whichever you prefer. Once a product is selected, a Product Summary Page is
displayed, which describes all of the tools and features available for this product.
Note:
If content has been posted, but contract entitlements do not allow access, then
the following padlock icon is displayed:
The Ask AL web page can be accessed from the left column on the Customer Support
homepage (unless you changed the view), from the Technical Support section in the
center of the page, or from the My Bookmarks section (if it was added there). Once at
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(OLCS) web site
............................................................................................................................................................................................................................................................
the Ask AL Knowledgebase web page, enter a question or phrase using natural language,
and click the check boxes for only the products that should be searched; otherwise, all
products checked will be searched.
The results that return show a percentage weight or percent match based on the search
criteria. To refine a search, add more details to the question or phrase and answer the other
questions displayed. Once you find a solution of interest, select that solution, and the
complete solution will display.
Many of the solutions are based on generated ARs or Known Problems from the SRD. To
provide quality information, solutions go through a review process before being posted.
Content can grow daily as solutions move through the review cycle.
CARES
CARES ARs are accessed from the left column on the Customer Support homepage
(unless this view was changed), under the Technical Support section in the center of the
page, from the My Bookmarks section (if CARES was added there), or from the Quick
Link section CARES Assistance Requests, at the bottom of the Customer Support
homepage. Product Notifications and Solutions can also be selected in this section. These
are both legacy tools. The new tools, Alcatel-Lucent Alerts and Ask AL Knowledgebase,
are discussed in other sections of this document.
When you select CARES, a general web page displays. From that page, a particular
function can be selected from the left column. To provide more information on the
selected tool, select More from the center column.
ARs can be viewed (using Find an AR or Advanced query), created (using Create an
AR), or used to report a warranty defect (using Report a warranty defect). The CARES
web interface has features that keep you informed about the progress of ARs. With the
flexible AR Notification subscriptions, CARES can email or send text messages on a
variety of activities regarding an AR. A notification is sent when the AR state is changed
to Created, Resolved, Closed, or Pending Customer Action. Other conditions that generate
notifications are if the following fields are updated: Investigation, Short Description,
Current Summary, Description, and Resolution. You can set up (subscribe), remove
(unsubscribe), or change these conditions at any time.
Data Drop Box
You can access the Data Drop Box from the left column on the Customer Support
homepage (unless your view was changed), from the Technical Support menu in the
center of the page, or from the My Bookmarks section (if Data Drop Box has been
added there). Click the Upload a file button in the Data Drop Box window to send a file
to the Alcatel-Lucent support technician. An email address can also be entered so that the
............................................................................................................................................................................................................................................................
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(OLCS) web site
............................................................................................................................................................................................................................................................
Alcatel-Lucent technician will be notified when the file has been sent. Click the
Download a file button from the Data Drop Box if the Alcatel-Lucent technician has
sent a file to be downloaded. These files will remain on the site for 7 days.
Documentation
You can access documentation by selecting a product from the My Products area.
Alternatively, documentation can also be accessed from the left column on the Customer
Support home page (unless this view has been changed), from the Technical Support
section in the center of the page, or from the My Bookmarks section (if Documentation
has been added there). If accessing Documentation by means other than the My
Products area, choose the product whose documentation you wish to access by selecting
the product from the alphabetical listing or the category list.
Once you are on the product web page, select Manuals and Guides from the list under
the Documentation and downloads section. The Manuals and Guides link brings you
to the Library of Manuals and Guides for the product you have chosen. The document
links bring you to the document stored in the Alcatel-Lucent Customer Information Center
(CIC) web site or to another OLCS webpage that contains the product documentation.
Within the Documentation and Downloads area, the Technical Notes link brings you
to a web page which contains documents that are not release specific and are technical in
nature.
Also, within the Documentation and Downloads area, the Release Information link
brings you to a Library of Release Notes web page that contains documents which are
release specific and are listed by release.
Click on these links to download or open a PDF file.
Downloads
Important!
You can access downloads by selecting a product from the My Products section.
Downloads can also be accessed from the left column on the Customer Support homepage
(unless this view has been changed), from the Technical Support section in the center of
the page, or from the My Bookmarks section (if Downloads was added there). If
accessing Downloads by means other than the My Products area, choose the product
whose Downloads you wish to access by selecting the product from the alphabetical
listing or the category list.
Once you are on the product web page, click the Downloads: Electronic Delivery link
from the list under the Documentation and Downloads area. Select the appropriate
release to be downloaded from the drop-down list, and click Next. Select the file to be
downloaded and click Next. On the next web page, enter the path where the file should
be downloaded and click Download.
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(OLCS) web site
............................................................................................................................................................................................................................................................
Alcatel-Lucent Alerts
You can access Alcatel-Lucent Alerts from the left column on the Customer Support
homepage (unless this view has been changed), from the Technical Support section in
the center of the page, or from the My Bookmarks section (if Alcatel-Lucent Alerts is
added there).
Once you are on the Alcatel-Lucent Alerts web page, a list of products are displayed.
Click on a product to see a list of Alerts for that product. Alternatively, use the Enter the
number of the Alert field to find a specific Alert, or use the text search to search for
Alerts with certain words.
To subscribe to Alcatel-Lucent Alerts, click the Alerts Subscription Page link. Once at
the Alcatel-Lucent Alerts Subscription page, fill out the form and choose the product
whose alerts you would like to subscribe to.
You have the option to click Modify Subscription or Cancel Subscription. Modify
Subscription allows you to modify the Urgency, Type, and/or Products selected. Cancel
Subscription will stop future Alcatel-Lucent Alerts email messages.
Product Change Notices (PCNs)
You can access Product Change Notices (PCNs) from the left column on the Customer
Support home page (unless this view has been changed), from the Technical Support
section in the center of the page, or from the My Bookmarks section (if PCNs were
added there).
Once on the PCN web page, a list of PCNs is displayed. You can search PCNs by clicking
one of the following links:
PCN cross-reference
Search for specific text in Class A PCNs
PCNs added or updated within the past 30 day
Change Notice summary report
Return Material Authorization (RMA) (Repair and Exchange)

Important!
Return Material Authorization (RMA) can be accessed from the left column on the
Customer Support home page (unless this view has been changed), from the Technical
Support section in the center of the page, or from the My Bookmarks section (if it was
added there).
Once on the RMA web page, a table with contact information is displayed. Use the contact
information provided or choose to fill in the online RMA request form at the bottom of
that web page.
............................................................................................................................................................................................................................................................
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............................................................................................................................................................................................................................................................

The technical support services expert workshop series
Audience: Technicians, installers, maintenance engineers, technical support personnel,

product evaluators, and anyone who has a working knowledge of the products involved
and is interested in a hands-on workshop covering advanced troubleshooting issues.
Description: The same engineers that resolve the Assistance Requests (ARs) have
developed a series of advanced, hands-on workshops that can be customized to the unique
network applications. Individual product modules will provide the knowledge and skills to
perform troubleshooting and fault-finding activities at the equipment site or from a remote
operations center. There are lab exercises using Alcatel-Lucent network management
systems to simulate real-world provisioning and troubleshooting scenarios. In addition,
general technology modules will round out the understanding of the network element (NE)
troubleshooting performed.
Objectives: Each module has specific objectives. Some overall series objectives are listed
below:
Understand advanced network element security features
Setup and understand interworking between Alcatel-Lucent network elements
Perform provisioning operations and remote trouble-shooting using CIT, EMS and
TL1 interfaces.
Analyze Performance Monitoring Data
Understand alarm handling / alarm management
Provision and understand system synchronization techniques
Provision and understand protection schemes (BLSR, UPSR, 1+1 APS)
Understand network communication issues (OSI and TCP/IP interfacing)
Length: Product Modules are scheduled for 3 days. Technology Modules are scheduled
for 1 day.
Expected Foundation Knowledge: Suggested prerequisites are listed on each module's
workshop description. Generally, customers should have a basic understanding of digital
fundamentals and lightwave transmission systems. In addition, customers should have
taken a previous Alcatel-Lucent Operating & Maintenance course or have equivalent
experience with operations and maintenance issues related to the product
Activities Prior to Workshop Delivery: The effectiveness of this workshop series relies
on the fact that it allows a customer to address the issues experienced in their network
today. To achieve this, prior to the workshop, a conference call will be set up with the
engineers that will facilitate the workshop. During this call, the logistics of simulating the
customer's network environment will be discussed.
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Miscellaneous
............................................................................................................................................................................................................................................................
Workshop Location: This workshop will be delivered in the Customer Advocate System
Test Labs in Westford, MA. The format is 75% hands-on lab exercises, reinforced with
25% classroom instruction.
How to Sign Up:
To enroll in the training course:
Within the United States,
Visit http://training.alcatel-lucent.com
Call 1 (888) 582 3688: Prompt 2.
Outside the continental United States,
Visit http://training.alcatel-lucent.com
Contact your in-country training representative
Call: +1 (407) 767 2798
Fax: +1 (407)767 2677
Enter Advanced Workshops in the search menu and click Go.
Choose which Advanced Maintenance Workshop youd like to register for by clicking
on the link.
Read the workshop description(s) and follow the links to register.
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............................................................................................................................................................................................................................................................
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Alcatel-Lucent 1830

Photonic Service Switch 32 (PSS-32) | Release 2.0.0

Interference Information: Part 15 of FCC Rules

Software upgrade procedure

Connect to the NE for CLI access ............................................................................................................. 5-8

PC command window .................................................................................................................. 4-6

Login Screen ................................................................................................................................ 4-7

WebUI uninitialized database warning ........................................................................................ 4-8

WebUI NE restart progress window ............................................................................................. 4-8

WebUI NE name prompt .............................................................................................................. 4-9

WebUI system properties ........................................................................................................... 4-10

Windows Firewall settings ......................................................................................................... 4-14

PC command window ................................................................................................................ 4-15

WebUI Software menu ............................................................................................................... 4-15

WebUI FTP server settings ........................................................................................................ 4-16

WebUI software upgrade ............................................................................................................ 4-17

FileZilla Connect to Server window .......................................................................................... 4-25

FileZilla Server window ............................................................................................................. 4-26

FileZilla Groups menu ............................................................................................................... 4-26

FileZilla Groups window ........................................................................................................... 4-27

FileZilla Add group window ...................................................................................................... 4-28

FileZilla Groups shared folders window .................................................................................... 4-29

FileZilla Browse folder window ................................................................................................. 4-30

FileZilla Users menu .................................................................................................................. 4-31

FileZilla Users window .............................................................................................................. 4-31

FileZilla Add user window ......................................................................................................... 4-32

FileZilla Users shared folders window ....................................................................................... 4-33

FileZilla Browse folder window ................................................................................................. 4-34

Software upgrade procedure

PC command window .................................................................................................................. 5-5

Login Screen ................................................................................................................................ 5-6

WebUI system properties ............................................................................................................. 5-7

Windows Firewall settings ......................................................................................................... 5-11

PC command window ................................................................................................................ 5-12

WebUI database menu ............................................................................................................... 5-12

WebUI backup/restore window .................................................................................................. 5-13

WebUI backup success ............................................................................................................... 5-14

1354 RM-PhM settings menu .................................................................................................... 5-17

1354 RM-PhM file transfer window .......................................................................................... 5-18

1354 RM-PhM NE backup menu .............................................................................................. 5-19

1354 RM-PhM NE backup ........................................................................................................ 5-19

1354 RM-PhM NE backup details menu ................................................................................... 5-20

1354 RM-PhM NE backup icon ................................................................................................ 5-20

Windows Firewall settings ......................................................................................................... 5-23

PC command window ................................................................................................................ 5-24

WebUI Software menu ............................................................................................................... 5-24

WebUI FTP server settings ........................................................................................................ 5-25

WebUI software upgrade ........................................................................................................... 5-26

1354 RM-PhM software upgrade menu ..................................................................................... 5-35

1354 RM-PhM software upgrade window ................................................................................. 5-36

1354 RM-PhM file transfer window .......................................................................................... 5-37

1354 RM-PhM target directory window .................................................................................... 5-38

1354 RM-PhM software upgrade phase icons ........................................................................... 5-38

1354 RM-PhM software upgrade audit confirmation window .................................................. 5-39

1354 RM-PhM software load warning ...................................................................................... 5-39

1354 RM-PhM software activate warning ................................................................................. 5-40

1354 RM-PhM software upgrade alarm acknowledge window ................................................. 5-41

1354 RM-PhM software commit warning ................................................................................. 5-42

WebUI circuit pack reboot ......................................................................................................... 5-44

1354 RM-PhM card reset menu ................................................................................................. 5-46

1354 RM-PhM card reset warning ............................................................................................. 5-47

WebUI software revert warning window ................................................................................... 5-49

1354 RM-PhM software upgrade window ................................................................................. 5-51