To:

All LPQ-Store Operations-Team Members

From: Christophe Mars
Date: 9/29/14
Subject: LPQ-Standard Operating Policy All LPQ Store Operations Team Members-Meal
Incentive Policy-Replacing all Meal Policies prior to September 29, 2014.

Meal Incentive Policy

WHAT & WHY: LPQS E MPLOYEE M EAL I NCENTIVE P OLICY IS BOTH A BENEFIT TO OUR TEAM MEMBERS
A ND O UR COMPANY. E MPLOYEES ENJOY DEEPLY DISCOUNTED MEALS WHILE ON DUTY AND LP Q GETS THE
B E NEFIT OF OUR EMPLOYEES UNDERSTANDING OUR UNIQUE MENU WHILE ASSISTING IN KEEPING AN
A CCURATE INVENTORY.

Team Members

75% off all menu items while

on duty (excludes retail
items)
1 meal per shift
During break time only
Must be eaten in the
restaurant
Meals cannot be taken to
go
Shifts without break - meal
can be eaten before or after
the shift
Brewed hot/cold coffee/teafree-using the staff beverage
option on Micros
Espresso based drinks
charged at 75% discount
Off Duty-Employees receive a
25% discount on their check
25% off retail purchases at all
times. Retail purchases
include items such as:
granola bars, mints, nuts &
chocolate bars etc
No discounts for alcoholic
beverages

Managers

All menu items at no cost

while on duty (excludes retail
items)
No limit on number of meals
per shift.
Meals cannot be taken to
go
For Hourly Manager no
limit on number of meals but
must clock out while eating.
All beverages are free except
alcoholic beverages
Off Duty-Employees receive a
25% discount on their check
25% off retail purchases at all
times. Retail purchases
include items such as:
granola bars, mints, nuts &
chocolate bars
No discounts for alcoholic
beverages

LJF/CM 9-29-14 SOP 1-Meal Incentive Policy

HOW to Receive the Discounts

Team Members
When Ordering Meals:

When Ordering Meals

Step One: Team Member

meal must be rung at the
register - to apply the
discount, Staff Meal option
chosen on Micros
Step Two: Manager then
must swipe their Micros card
to approve the discount
Step Three: The employee
then swipes their Micros card

Step One: Meal must be

rung into Micros.
Step Two: Choose Staff
Meal option
Step Three: Swipe your
manager micros card
TWICE to take the order
to a zero balance for
the full discount
The market food or
comp buttons should
not be utilized for staff
meal discounts

Note: Meals must be paid for

when ordering. Manager will
sign the check and the team
When Purchasing Retail Items Or Off
member will keep it next to
Duty Meals
the meal.

When Purchasing Retail Items Or Off

Duty Meals

Managers

Step One: 25% discount will

be applied using the
employee discount option
on Micros
Step Two: Manager then
must swipe their Micros card
to approve the discount

Step One: 25% discount will

be applied using the
employee discount option
on Micros
Step Two: Manager then
must swipe their Micros card
to approve the discount

All Drinks & Food must be entered

All Drinks & Food must be entered
into Micros-even if the item is free of into Micros-even if the item is free of
charge
charge
MORE DETAILS

Store Managers/District Managers are permitted to reward outstanding team members with
complimentary meals and beverages (excluding alcohol). The manager will have to swipe the
Team Members Micros card twice for the full discount.
Market Food and Comp register buttons should not be utilized for any options within this Policy.
If you have any questions or concerns about this policy, please contact Christophe MARS or your
District Manager.

LJF/CM 9-29-14 SOP 1-Meal Incentive Policy