Microsoft is a multinational corporation headquartered in Redmond, Washington that leads in the provision of software products for various computing devices. Its main sources of revenue derives from software development, hardware sales (particularly the Xbox 360 video game/entertainment console, Xbox 360 accessories, Kinect for 360 and Personal Computer hardware), and online advertising. Over the past three years, Microsoft has seen steady growth in total revenue increasing by nearly 12 percent in the 2010-2011 period and 5.4 percent in the 2011-2012 period. However, even though the company generated a record $72.73 billion in total sales for the 2012 fiscal year, net income declined by 27 percent going from $23.15 billion in 2011 to $16.98 billion in 2012. Consequently, basic earnings per share fell by an almost identical margin dipping from $2.73 in 2011 to $2.02 in 2012. Furthermore, due to the relatively substantial rise in net income in the 2011 fiscal year, basic earnings per share ascended to $2.73 representing a 28 percent increase from the previous year. Between 2011 and 2012, revenue rose 5.4 percent principally because of an increase in sales of the 2010 Microsoft Office Suite, and Servers and Tools products and services. Additionally, total revenue also included the proceeds gained from Skype since the date of its acquisition by Microsoft. Needless to say, this increase in revenue did not translate to an increase in earnings due to rising costs and operating expenses. Notable increases in operating expenses include a $2.0 billion (13 percent) rise in cost of revenue. This is due to greater costs associated with providing Servers and Tools products and services, payments made to Nokia (joint strategy initiatives), higher royalty costs for Xbox 360 and other revenue related costs. Research and development expenses totaled 9.8 billion in 2012, signaling a $768 million or 8 percent increase from the year before. This was due primarily to higher headcount associated costs. Moreover, general and administrative expenses also went up approximately 8 percenta $347 million increasedue to higher headcount related costs and a new Puerto Rican excise tax. Overall, these increased expenses may account for the 27 percent decrease in net income in the fiscal year 2012. Between 2010 and 2011, revenue rose 12 percent because of strong sales in the Xbox 360 gaming and entertainment platform, the 2010 Microsoft Office Program, Servers and Tools products and services, and a $254 million Office Deferral in 2010 and recognition of mentioned Deferral in the fiscal year 2011. Even though operating expenses increased across the board, net earnings rose 23 percent, inevitably boosting EPS for shareholders. Material changes in Microsofts balance sheet accounts include a 326 percent increase in intangible assets in the 2012 fiscal year. This may be due to the acquisition of Skype by Microsoft. Material changes in the cash flows statement include a significant increase in deferred income taxes due to a settlement with the IRS, and a substantial decrease in net cash due to the acquisition of companies(Skype for instance), and purchases of intangible and other assets. It should also be noted that Microsofts times interest earned ratio has plummeted over the past three fiscal years highlighting the companys desire to invest its earnings in areas such as research and development instead of maintaining relatively high interest coverage. Looking into the future, Microsofts revenue and consequently its stock price is expected to rise. According to expert forecasts analysts, the companys total sales is expected to reach approximately $81 billion by 2014, delivering an EPS of around $2.75. This increase may be attributed to strong potential sales in the soon-to-be released Xbox One gaming and entertainment system, and continued efforts in software development and advertising. Furthermore, with the announcement of CEO Steve Ballmers retirement, shareholders anticipate better management and, as a result, better returns on their investment.