THE NEW GLOBAL COMPLETION CENTRE

NETJETS GLOBAL 6000 SIGNATURE SERIES AIRCRAFT

KEITH URBANS SKY-HIGH GIG
+
SAIL THE WORLD
+
SKI YELLOWSTONE CLUB
Bombardier Business Aircraft Magazine Issue

2013
20
Experience FP.indd 1 13-04-17 10:50 AM
Experience FP.indd 1 13-04-17 10:50 AM
In This Issue
Proles
See-Through Service
German-based charter aviation
service Fairjets aims to live up
to its name.
By Michael Johnson
In Our Nature
CEO and photographer
Brian Joffe looks to
the animal kingdom
for inspiration.
By Stephanie Plentl
Where the Blacktop Ends
Home is where the heart
is for country star and
Learjet brand ambassador
Keith Urban.
By Michael Johnson
30
36
26
Experience 4
Big Air
VistaJet founder and
CEO Thomas Flohr takes
his Think Global tour
to the world.
By Christopher Korchin
Horse Sense
Investment mogul
Kamal Bahamdan on balancing
a charter aviation company
and an equestrian career.
By Craille Maguire Gilles
Balancing Act
Indian entrepreneur and
politician Rajeev Chandrasekhar
is an agent of change.
By Christopher Korchin
40
46
Travel
The New
Road Warriors
How elite cycling is putting
top CEOs to the test.
By Liz Beatty
Top of the World
Navigating the globes
wonders by water in
a unique luxury residential
community.
By Natasha Mekhail
Welcome to the Club
In the know (and
on the slopes) at the
members-only Yellowstone
Club in Montana.
By Neal McLennan
54
50
Cover Story
FIVE-STAR FACILITIES
The new, state-of-the-art
Global Completion Centre
is revealed.
By Phil Nasskau
20
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L
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60
64
In Every Issue
Presidents Letter
Contributors
Wingspan
Behind the scenes with the
Service and Maintenance team.
Fleet
Features and facts about each
Bombardier Business Aircraft.
Bombardier News
Bombardier Business Aircraft in
the headlines.
Must Have
Goods
Fresh inspiration in style,
technology, travel, culture
and media.
Cities
Where to dine, shop and live it
up in Marrakech.
Cars
A look at the world of wheels.
Hotels
The hottest getaways around
the globe.
Design
Where classic construction
and innovation come together.
30 54
6
70
7
74
79
9
14
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18
60
70
Experience 5
P
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K
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B
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On the Cover
NetJets Global 6000 Signature
Series aircraft in the Global
Completion Centre delivery hangar.
PRESIDENTS LETTER
Experience 6
Experience magazine is accessible online at zinio.com or at bombardierexperiencemagazine.com
A
t Bombardier our passion for aviation is reected in our dedication
to designing and manufacturing the worlds nest business jets. We
take as much pride in our Learjet, Challenger and Global aircraft as our
discerning clientele enjoys ying in them. We also ensure that every air-
craft we deliver receives meticulous attention to detail, because when it
comes to private jet travel, the details make all the difference.
Its this enthusiasm that prompted us to revamp our Global Completion
Centre in Montreal. Weve expanded the facility, adding 10 production
bays to increase our aircraft completion capacity and an all-new delivery
center to further respond to the needs of our customers. The new facility
is world-class just like the Global aircraft it delivers.
Bombardier business aircraft offer our customers the convenience of
traveling anywhere in the world at a moments notice, and in the utmost
comfort, privacy and efciency. For multiple Grammy Award-winner
and Learjet brand ambassador Keith Urban, business jet travel affords
him the ultimate convenience, given his busy performing schedule: more
time spent with his family. That exibility also allows entrepreneur and
politician Rajeev Chandrasekhar to stay connected to his various
interests in India. And for Olympic bronze medalist and co-founder of
ImperialJet Kamal Bahamdan, business aircraft have helped him pursue
a passion for show jumping around the globe.
Also in this months issue of Experience, we prole German private
charter aviation company Fairjets, whose business model is based on
giving all corporate jet customers the advantage of a xed-price system.
We also head to Montana for some skiing at the luxurious Yellowstone
Club and go aboard The World, a private residential community at sea
with a never-ending itinerary that circles the earth. For cycling
enthusiasts, we follow an elite group of endurance riders to Spain, France
and the Canadian Rockies as they test their mettle on some of the worlds
steepest climbs.
These are just a few of the features weve worked on for the spring
issue of Experience; many more fascinating stories are just pages away.
We hope you enjoy the magazine please let us know what you think. We
love to hear from you.
Steven Ridolfi
President, Bombardier Business Aircraft
CONTACTS
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Learjet 85, Challenger, Challenger 300, Challenger 605, Challenger 850, Global, Global
5000, Global Express XRS, Global 6000, Global 7000, Global 8000, Bombardier Vision
Flight Deck and Flexjet are either registered or unregistered trademarks of Bombardier
inc. or its subsidiaries.
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3
nice is a registered trademark of Lufthansa Technik.
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Collins Pro Line and Pro Line Fusion are registered trademarks of Rockwell Collins.
*
Actual range will be affected by speed, weather, selected options and other factors.
Advisor, Public Relations
Anna Cristofaro
The new Global Completion
Centre is world-class just like
the Global aircraft it delivers.
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Number 40016252
ISSN 1925-4105
CONTRIBUTORS
Michael Johnson
See-Through Service (page 26),
Where the Blacktop Ends (page 36)
With roots planted in Singapore, Canada
and the United Kingdom, writer and
videographer Michael Johnson has a
serious love for travel and aviation. He
has worked with Pratt & Whitney and
style site Limited Hype, among others.
For this issue of Experience, Johnson
chats with country music legend Keith
Urban and charter air service Fairjets.
SPAFAX
President, Content Marketing
Raymond Girard
Vice President,
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Content Director
Arjun Basu
Senior Strategist, LuxuryBrands
Courtney MacNeil
Project Leader, Luxury Brands
Celyn Harding-Jones
Chief Executive Ofcer, Spafax
Niall McBain
Executive Vice President, Media
Katrin Kopvillem
ADVERTISING
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Liz Beatty
The New Road Warriors (page 54)
Writer Liz Beatty began her career in travel
by cycling through France more than
20 years ago. Since then, she has consulted
for several premier luxury travel rms and
written for the likes of National Geographic
Traveler. In this issue of Experience, Beatty
takes readers on a bucket list of epic rides,
among them routes in Frances daunting
Alpe dHuez and Canadas Rocky Mountain
wilderness, with a group of elite cyclists.
Issue 20



experiencemagazine@spafax.com
EDITORIAL
Editor
Natasha Mekhail
Associate Editor
Eve Thomas
Assistant Editor
Aliyah Shamsher
Copy Editor
Jonathan Furze
Fact Checker
Stacey McLachlan
Proofreader
Jane Pavanel
ART
Art Director
Mike Berson
Graphic Designers
Christine Houde, Nicole Noon
PRODUCTION
Production Director
Joelle Irvine
Production Manager
Jaclyn Irvine
CONTRIBUTORS
Luis Albuquerque, Liz Beatty,
Carol Besler, Guillaume Brire, Chris
Chilton, Donny Colantonio,
Michael Crichton, Chris Johns, Michael
Johnson, Joe Kerrigan, Christopher
Korchin, Jasmin Legatos, Craille
Maguire Gilles, Stephanie McBride,
Celeste Moure, Lisa Movius, Phil
Nasskau, Daniel Onori, Stephanie Plentl,
Anicka Quin, Peter Robinson, Amanda
Ross, Julie Saindon, Brett Schaeneld
bombardierexperiencemagazine.com
Copyright 2013bySpafaxInc. All rights reserved. Repro-
duction in whole or in part without permission of the pub-
lisherisprohibited. Experiencemagazineispublishedtwice
peryearbySpafaxInc. Pointsof viewexpresseddonotneces-
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PrintedinCanada.
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Experience 7
Chris Chilton
In Transit (page 16)
From the frozen expanses of northern Sweden
to the searing heat of a South African summer,
automotive columnist Chris Chiltons pursuit of
the latest and greatest has carried him to almost
anywhere theres a road. Hitting the racetrack
is one of the writers favorite pastimes: At least
once a year I get to share a car with someone like
F1 champ Jensen Button, and Im reminded how
modest my driving talent really is.
LUXURY REAL ESTATE
AUCTIONS
Sound decisions built on solid foundations.
To view our upcoming auctions please visit:
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+1 778 484 5300
Experience FP.indd 1 13-04-17 10:48 AM
Experience 9
LIQUID GOLD
Roja Dove, Master Perfumer and founder of the Haute Parfumerie at Harrods, curates a selection of some of the worlds nest fragrances
and tells Experience what makes each one so entrancing. Clockwise from top: Aoud Crystal Parfum by Roja Parfums renders dark Aoud
translucent in this rare and precious fragrance topped by an exquisite Swarovski crystal cap; V by Clive Christian embraces
frankincense and allows it to lead the intensity, which is the hallmark of the perfume house; Blessings Red by Belinda Brown is an
exploration of serenity and balance in which the coolness of rose de mai calms a mesmerizing central oral bouquet of jasmine and ylang
ylang; Betrothal by Grossmith is an undeniably magical, resolutely modern creation nestled on a base of warm woods; Dal Fabulous 2
by Les Parfums Salvador Dal houses a composition inspired by Dals painting Christmas, featured on a 1946 cover of American Vogue.
GOODS
/
CITIES
/
CARS
/
HOTELS
/
DESIGN
MUST HAVE
MUST HAVE: GOODS
Design
Out of Pocket
jaeger-lecoultre.com
The Jaeger-LeCoultre Master Grande
Tradition Gyrotourbillon 3 is more
than just a tourbillon. The normal
mechanism, considered
watchmakings highest achievement,
consists of a cage encasing the
escapement the heart of the
movement that rotates continuously
to counter the effects of gravity. A
gyrotourbillon is made up of two
cages that keep the movement in
double motion. One cage makes a
rotation every minute and the other
every 24 seconds. The result is a 3D
dance in midair. The watch is also a
chronograph, with minutes uniquely
displayed digitally in a window. And
with its clean design, evocative of a
pocket watch, Jaeger-LeCoultre
proves once again that even a grand
complication need not be
complicated. CB
Experience 10
Travel
Leader of the Pack
ghurka.com
Named after the brave and loyal soldiers of
the Himalayas, skilled artisans at Brooklyn,
New Yorks Ghurka company handcraft
timeless designs like the Traveller, a grab-
and-go bag packed with the necessary attire
for the seasoned businessman or jetsetter on
a three-day jaunt. Inside the individually
numbered and registered khaki twill and
leather bag is a bespoke wardrobe from
Heritage by Martin Greeneld a Loro Piana
wool suit plus two additional trousers, three
dress shirts, accompanying ties and a pair of
Allen Edmonds leather shoes with matching
belt. A trusty reinforcement for the business
battleeld. CM
Style
BIT PARTS
gucci.com
First launched 60 years ago, Guccis signature
horsebit loafer is getting a makeover. The 1953
anniversary collection respects the shoes
reputation for both comfort and classic design,
including the now-iconic horses bit motif, and
adds a dash of wit, with loafers available in
rainbow colors and fabrics. A dedicated
exhibit is running at the Gucci Museo in
Florence, but its hardly the first time the
celebrated loafer has caught the attention of
curators it was added to the Metropolitan
Museum of Arts collection in 1985. ET
Design
OUT OF THIS WORLD
bellerbyandco.com
Centuries ago long before Google Earth
well-crafted globes stood proudly in the
libraries of grand estates and on the desks of
world leaders. But in the 20th century the
craft of globemaking all but disappeared. Five
years ago Peter Bellerby helped revive the art
when, unable to nd a suitable model to give
his father, he set out to make a globe from
scratch. Today, clients such as Martin
Scorsese, who commissioned four for the
movie Hugo, are drawn to Bellerbys precision-
crafted globes, each meticulously painted
by hand. He also custom makes globes to any
requirement, getting creative with the
worlds form and highlighting places of
special importance. CM
Experience 11
Style
The Night Shift
piamita.com
When pajama-dressing rst appeared two seasons ago it
could have easily been passed off as a momentary blip in the
fashion world. Adopted by some while others pondered the
thought of wearing their silks beyond the front door, jewelry
designer Cecilia De Sol and W magazines Karla Martinez
were making plans to showcase how truly universal a good
pajama shirt could be. In 2011 the duo launched Piamita,
producing rened loungewear that took shape in soft satin
tees, sophisticated separates, and of course, that ubiquitous
pajama shirt in a range of patterns and prints. A shot of their
mood board sees pinned printed fabrics hanging next to
Polaroids of Jackie O. and Ali MacGraw, and for spring 2013
the duo added easy skirts, shirtdresses and whisper-thin
slip evening dresses to keep this pajama party going well
into the future. AS
Style
Roaring Plenty
tiffany.com
Tiffany & Co.s new spring lineup may outshine even the celebrities who wear it in
Baz Luhrmans take on The Great Gatsby. Inspired by the lm and created in collaboration
with Oscar-winning costume designer Catherine Martin, the pieces evoke classic apper-
era designs culled from the Tiffany archives. Illuminating the characters rareed world of
art deco New York penthouses and Long Island estates, the stunning line includes Daisy
Buchanans (Carey Mulligan) headdress of diamonds and cultured pearls while Jay Gatsbys
(Leonardo DiCaprio) custom Brooks Brothers shirts are punctuated with oval cuff links
of black or green enamel on 18-karat gold. The Great American Novel meets the Great
American Jeweler. AR
MUST HAVE: GOODS
Experience 12
Tech
Sound and Vision
symbolaudio.com
Remember the days when all-in-one audio
systems were the centerpiece of our living
rooms? When listening to music meant
putting needle to record and surrounding
yourself in the richness of sound? Inspired
by 1950s traditions of ne furniture making,
Symbol Audio handcrafts each cabinet of
solid American walnut and fuses time-
honored analog electronics (built-in
turntable with carbon ber tonearm, hand-
wired tube amplier) with the convenience
of Wi-Fi for streaming. Heres to letting
music take up room in our lives, not just
our hard drives. CM
Design
Fast Food
hermes.com
Dinner goes from formulaic to
Formula 1 with the wave of a napkin.
Herms new Rallye 24 Collection
china place settings are re-interpreted
with a vintage auto racing theme:
straight lines, oval corners and rims
re-imagined in grey, yellow, green,
blue, red and black glossy metallic and
satin paintwork. From tumblers to
teapots, there are 49 dierent pieces
and 17 shapes (for 756 dierent
arrangements), with an emblematic
anchor chain as the lynchpin in the
center of each piece. AR
Spirits
TASTING NOTES
remy.com
If a good bottle of wine is reason enough to throw a party, the
limited edition Le Jeroboam Louis XIII, Rmy Martins
3.17-quart (3-liter) bottle of its top cognac, merits a bash. The
spirit, made exclusively of grapes from Grande Champagne, is a
blend of 1,200 eaux-de-vie aged 100 years in Limousin oak casks.
A tasting from Le Jeroboam demands almost scientic
precision: The amber liquid is drawn with a pipette from its
crystal decanter (handcrafted at Cristal de Svres) into one of
four snifters packaged with the oversized bottle in a carpenter-
made coffret. On the palate, the cognacs complex aroma gives
way to a perfect balance between fruit and spice that inspires
celebration long after you nish. JL
Experience 13
KING IN THE MAKING
A gentlemans next move is always his best-kept secret. And yet, with just a slip of the wrist, he can reveal it all.
Clockwise from top: Tiffany & Co. Jean Schlumberger woven knot, Montblanc onyx and 18-karat red gold, Birks 18-karat gold and sterling silver,
Bulgari 18-karat gold and diamond, Cynthia Findlay 18-karat gold vintage, and Tateossian semi-precious stones and sterling silver.
Experience 14
MUST HAVE: CITIES
MARKET VALUE
From medieval days to modern times, Marrakech has been
a crossroads for those seeking a bohemian-chic lifestyle
infused with adventure. Now a new crop of luxury hotels
from traditional city-center riads to expansive palm-grove
oases is pairing traditional decor with 21st-century
amenities, ushering Morocco into the modern age with
fine dining, faultless service and the promise of blissful
repose beyond the frenzied city streets.
BY STEPHANIE PLENTL
Do
Blue Skies Ahead
Sartorial icon Yves Saint Laurent owned (and lived
adjacent to) one of the citys most treasured gems,
the Majorelle Gardens (pictured, left) and even
chose to have his ashes scattered there. Home to
cacti and exotic birds, the gardens are perhaps best
known for the brilliant blue architectural accents
employed by their designer, French expatriate artist
Jacques Majorelle, who noticed the hue in traditional
tiles and trademarked it Majorelle Blue. For a blue-
sky adventure outside the city center, Maurice Otins
Ciel dAfrique (below) arranges Champagne-
soaked hot air ballooning over the magnicent Atlas
Mountains. French concierge service John Paul
now has an ofce in Marrakech to facilitate private
transport, villa booking and table reservations, as
well as exceptional experiences, such as touring the
desert by helicopter or spending the day with
indigenous Berbers in the Ourika Valley.
BAZAAR AND BEYOND
Find authentic Moroccan treasures, minus the bartering, at
boutique Studio Lalla in the chic Gueliz district. Or let owner
and personal shopper Laetitia Trouillet expertly guide you
through the honeycombed pathways of the souk. Akbar Delights
(pictured) sells a glittering array of scarves, babouche slippers
and jewelry (by appointment only) and Yahya carries handcrafted
lanterns, chandeliers and boxes made-to-order.
Experience 15
HOBBY HORSES
The owner of the Selman Marrakech
Hotel has a passion for Arab horses and
allows them to roam the grounds purely
for aesthetic pleasure. Guests may ride
trekking breeds kept at the Jacques
Garcia-designed stables.
Dine
Old Spice, New Spaces
While the citys most renowned chefs have been courted and won by the most prestigious hotels in the
Old Town, culinary excellence has also bloomed beyond the ramparts of the Medina. Chef Zakia Ait
Aboulahcen inherited her love of cooking from a former head chef at La Mamounia her mother before
opening her own Moroccan-fusion restaurant Dar Rhizlane (pictured) in the newly thriving quarter of
Hivernage. Back within the old city walls, renowned Moroccan chef and TV personality Mohammed Fedal
continues to dazzle at Dar Moha, set within the stately former residence of both the Pasha of Morocco and,
later, designer Pierre Balmain. The petal-covered courtyard setting, surrounding a luminescent pool, is as
alluring as the xed menu of nouvelle cuisine marocaine.
Spa
Eastern Inuence
The Jiva Grande Spa at the newly
opened Taj Palace Marrakech
couples Indian philosophy with
Moroccan practices. There are two
hammams, 14 treatment rooms and
yoga/meditation salons that extend
over 41,000 square feet (3,800 square
meters) of delicately designed space.
Signature Ayurvedic treatments
include the Pichu herbal pack massage
and Snana traditional bath.
Stay
Private Palace
Responsible for the hottest hotel opening of 2012, Palais Namaskar quickly proved
itself a worthy addition to an illustrious clique that includes the grand dame of La
Mamounia and the opulent Royal Mansour, owned by King Mohammed VI. The
Palais is a spectacular fusion of intricate Moorish and Andalusian architecture:
Golden domes, scalloped arches and countless colonnades are majestically set
within 12 acres of enchanting Balinese gardens and oating pathways. The
contemporary interiors are guided by feng shui principles for a soothing ambience.
Secluded glass-fronted villas have private gardens, pools and outdoor baths, but the
rooftop bar and decadently designed restaurant are magnets for guests at sunset. A
private jet is available for transfers, or guests can leave their own aircraft at
Marrakech Airport before being transported to this haven of calm.
MUST HAVE: CARS
New Wave Utility
eternitimotors.com
With the strong demand for luxury sedans and high-
performance SUVs in prominent Asian and Middle
Eastern markets, how do you make your SUV stand out
in Beijing or Dubai? London-based Eterniti Motors
answer is the Artemis, which is being touted as the
rst super-SUV. Interestingly, this 600 bhp machine is
not a new-from-the-ground-up car; beneath its carbon
skin youll nd the chassis and drivetrain of a Porsche
Cayenne Turbo, albeit honed to produce 100 bhp more
than stock. Similar attention is lavished on the cabin,
which features hand-selected hides and two
individual rear seats.
Experience 16
The Modern Supercar
lamborghini.com
Lamborghini invented the modern
supercar when it unveiled the 1966
Miura, and 47 years later the German-
owned Italian carmaker still knows
how to make whole streets stop and
stare. The Aventador Roadster
shares a 217 mph (349 km/h) top speed
with its coupe namesake, courtesy of
the same 700 bhp V12. Only in this
version, the music is even clearer,
thanks to a removable roof and
retractable rear window. Fitting the
old Murcilago Roadsters tricky fabric
hood was like putting up a tent in the
dark. Its replacement comes in the
form of removable two-piece carbon-
ber panels, which should ensure that
any red faces are the result of miles
spent driving in the sun.
Power Trip
mercedes-amg.com
The Black Series badge is reserved for
Mercedes most exclusive, most driver-focused
cars models that even sit above its famously
fast AMG machines. The Mercedes-Benz SLS
Black Series version of the existing SLS AMG
coupe saves 154 pounds (70 kilograms) with a
lightweight lithium ion battery, titanium
exhaust and copious use of carbon ber for the
racing-style bucket seats and wider bodywork.
The modied 6.3-L V8s higher-revving
character results in a 39 bhp increase, bringing
total power to 622 bhp. If its outright power
you crave from your SLS, however, the 740 bhp
zero-emissions E-SLS Electric Drive version
goes one better, albeit without that traditional
supercar soundtrack.
IN TRANSIT
The latest and greatest in the world of automotive design.
BY CHRIS CHILTON
Lean and Green
mclaren.com

Think hybrids are all about cutting
greenhouse gases? This year, theyre
about cutting lap times too. By the end
of 2013, Ferrari, McLaren and Porsche
will all have hybrid supercars in their
arsenal. Even these legendary names
have called time on a top-speed race,
preferring to focus on shattering
acceleration and outright handling,
although their marriage of traditional
engines with electric power will push
each beyond 200 mph (322 km/h).
This is the 903 bhp McLaren P1,
whose electric motor can power the
car for 12 miles (20 kilometers) of
driving, or assist the 3.8-L twin-turbo
V8 to achieve 0124 mph in 7 seconds.
Experience 17
2
MUST HAVE: HOTELS
3 / Hainan, China
Mandarin
Oriental Sanya
mandarinoriental.com/sanya
Elegant Pan-Asian inspired
design and 30 acres of lush land-
scape make this tropical resort
a favorite of the Chinese elite.
WHY GO Sanyas popularity with
international travelers means a
breadth and quality of cuisine
otherwise rare in Southern China.
Try waterfront restaurant Fresh
for Australian fare woven with
French and Japanese threads, all
prepared on a wood-and-coconut-
fueled grill.

DESIGN DETAIL Two
VIP spa villas offer access to a
private garden, pagoda and plunge
pool. DONT MISS The spa mixes
Western treatments with tradi-
tional Chinese medicine, such as a
detoxifying rub with warm shells
and essential oils. LM
1 / Stellenbosch, South Africa
Delaire Graff
Estate
www.delaire.co.za
International diamond entrepre-
neur Laurence Graff is behind
this hotel, winery and dining
destination.

WHY GO There are
10 unique lodges on the property,
ensuring privacy and perfectly
tailored service. Book an Owners
Lodge and nd a 120-foot lap pool
overlooking the vineyards and
peaks of Helshoogte Mountain.
DESIGN DETAIL Striking pieces
from Graffs private art collection
decorate the property, including
works by Sydney Kumalo and
Deborah Bell, as well as Dylan
Lewiss bronze cheetahs. DONT
MISS The propertys two restau-
rants, Indochine and Delaire
Graff, source ingredients from
the hotels organic garden. CJ
4 / Park City, Utah, U.S.A.
Waldorf
Astoria Park City
parkcitywaldorfastoria.com
Find sophistication amid the
slopes at this residence-style
lodge

at Canyons Resort in the
Wasatch Mountains, 35 minutes
from Salt Lake City.

WHY GO Its
the only ski resort hotel in the
world to sport the Waldorf Astoria
name. DESIGN DETAIL Suites feature
kitchens with Viking appliances,
while the travertine-tiledbath-
rooms provide a little slice of
Tuscany. The three- and four-
bedroom residences include a
replace on the balconyfor a
cozy aprs-ski. DONT MISS The
Szekely Herbal Wrap

at the Asian-
inuenced

Golden Door Spa,
which combines dry brushing
and an Ayurvedic herb-infused
muslin sheet wrap. JL
2 / Amberis Caye, Belize
Matachica
Resort and Spa
matachica.com
This island paradise is situated on
a peaceful stretch of white sand
beach facing the worlds second-
largest barrier reef. WHY GO The
propertys Jade Spa and Mambo
Restaurant (where the chef will
cook up your catch after a day of
deep-sea shing) are both consid-
ered the best in Belize. DESIGN
DETAIL Thatched-roof cabins and
villas feature Matouk and Frette
linens, Central American-inspired
mosaics and front-porch ham-
mocks (perfect for a midday
snooze). The 1,700-square-foot
Luxury Caribbean Villas are ideal
for small groups. DONT MISS A trip
to the Great Blue Hole, rst made
famous by Jacques Cousteau and
now a mecca for expert divers. BS
GETAWAYS
Our favorite hotels
around the globe.
3 4
2
1
Experience 18
MUST HAVE: DESIGN
STYLE
ETHICS
Cutting-edge designers are marrying
style with sustainability and taking
ethically designed outdoor furniture
to bold new heights.
BY ANICKA QUIN
ROCK STARS
danielmichalik.com
Made from cork reclaimed from the bottle-stopper industry, the Cortia chaise longue by Daniel Michalik is
sculpted to perfectly cradle your form from head to toe while rocking you both side-to-side and front-to-back.
Its naturally waterproof and resistant to rot and mold, making it the ideal poolside lounger. (Bonus: It oats!)
19 Experience
Space Odyssey
lolldesigns.com
Made of heavy-duty, one-inch-
thick recycled polyethylene
(it once lived its life as a milk
jug) in a wide range of colors,
the Satellite table by Loll
Designs can orbit through
your outdoor room, providing
practical drink support for you
and your guests.
Grace Under Fire
shophorne.com
When the evenings cool down,
keep your outdoor party going
with an Urbanre by Modre.
Fuelled by clean-burning ethanol,
each replace is nished by a
steel artisan. Distinctive openings
are hand-formed, and the exterior
is nished in show-stopping hues,
including avocado.
Undercover Agent
viesso.com
Despite its minimalist design, the Bogard Pondok
by Viesso offers a comfy, oversized seat thats
perfect for lazy summer afternoons. And for the
sun worshipper, the Batyline canopy covering an
FSC-certied recycled teak and stainless steel
frame is fully adjustable.
NATURAL SELECTION
projectimportexport.com
Flexible water hyacinth bers (from a fast-growing plant that
ourishes in parts of South America and Asia) are the starting
point for the curving lines of the Tonecoon by Miamis PIE
Studio. With its attached side table, the handsome lounger is
made for lazy Sundays indoors or out.
NEW WEAVE
dedon.de
Taking a cue from the name of this
piece (dala means to make in a
Senegalese dialect), designer Stephen
Burks now employs a handful of
artisans in the Philippines to create
his Dala collection by Dedon. The
chairs are handcrafted by weaving
colorful plastic ribbons made of
recycled food and drink packaging
onto aluminum mesh frames. As
Burks cleverly notes, its like weaving
through a fence.
Experience 20
COVER STORY
FIVE-STAR
FACILITIES
SMALL DETAILS MAKE A BIG DIFFERENCE
AT THE REVAMPED GLOBAL COMPLETION
CENTRE IN MONTREAL.
BY PHIL NASSKAU | PHOTOS BY DONNY COLANTONIO
A GRAND ENTRANCE
Change has come to the Global Completion Centre (GCC). This impressive facility
in Montreal, Canada, is already home to Bombardier Global 5000 and Global 6000
aircraft completions and will soon house the new Global 7000 and Global 8000 jet
completions as well. The facilitys recent expansion is a response to the complex
needs of each Global aircraft customer. Upgrades include increased capacity for
more aircraft completions and an all-new customer hospitality and delivery center.
The GCC has also expanded to provide exceptional services, including a dedicated
customer receptionist and concierge to take care of customer needs before, during
and after their stay in Montreal. Elegance, class and attention to details have
always been our primary focus, says Katie Papoutsis, supervisor, customer
experience at the GCC. Combining aesthetics with efciency, to accommodate
our customers business needs while they are visiting us, is at the heart of our
approach. Just as it is with our Global aircraft. Our new delivery center reects
the performance and the uniqueness of our products.
Experience 3
Experience 22
BREATHING ROOMS
The hospitality and delivery facilities were designed with the customer experience in mind. In addition to common areas such as a bistro, a
lounge and a sunroom, the expansion resulted in 11 additional conference rooms. The largest offers seating for 28 people, while others range
in capacity from 12 to 16. There are also eight private ofces, all ready for customers to make their own. We know that the purchase of a
Global jet becomes an emotional experience when customers start specifying their aircraft, says Papoutsis. We really want to entice
customers here. Were always looking at how we can enhance our services and our surroundings. Theres room for both business and
pleasure at the GCC. To help customers unwind from a conference call or stressful day, or to start the day fresh if they are arriving
directly from a long ight, there are three new privacy rooms where they can freshen up, unwind in front of the television or just catch
some shut-eye.
COVER STORY
Experience 23
A SPACE ODYSSEY
(Opposite and top) The
new showroom provides
a comfortable setting in
which to browse interior
design swatches, including
a vast array of leather;
(bottom) the delivery
salon can host private
events and celebrations.
Experience 24
GLOBAL GASTRONOMY
The expansion of the GCC introduced both a hotel-caliber professional kitchen and a new team member: Christophe Dambreville, the facilitys
rst-ever executive chef. Dambreville is a graduate of the High Culinary School of Bordeaux for cooking and the High Culinary School of Paris
for baking. He trained in France under nouvelle cuisine star Paul Bocuse and has also worked under such notable chefs as Michel Gurard and
Bernard Loiseau. Dambreville traveled to the United States and spent time cooking at the Ritz-Carlton in Washington, D.C., San Francisco,
Aspen, Atlanta and Miami, as well as at Disney World. Before joining Bombardier Aerospace, he worked in his native France with acclaimed
Parisian catering company Lentre. Guests of the GCC will nd him able to cook up everything from light snacks to ve-course dinners.
CHEFS TABLE
(Clockwise from top left)
Executive chef Christophe
Dambreville at work;
the bistro serves quick
bites and more substantial
gourmet fare; one
of the GCCs private
dining rooms.
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COVER STORY
Experience 25
SPECIAL DELIVERY
The new hangar hosts the moving line for the interior installations of Bombardiers Global 5000 and Global 6000 aircraft. The hangar was
designed to fully incorporate the concepts of lean manufacturing, including visual management and a continuous improvement system,
into Bombardiers operations while offering its employees a state-of-the-art work environment. While the hangar itself is 180,000 square
feet (16,723 square meters) the three-position delivery bay is 53,000 square feet (4,924 square meters), allowing it to comfortably
accommodate various-sized delivery ceremonies. Deliveries are further enhanced by the sleek, clean look of the bay. With no building
systems in sight (electrical and ventilation, for example), the focus can stay where it belongs on the aircraft.
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Experience 26
INTERVIEW: FAIRJETS
SEE-THROUGH
SERVICE
From its base in Germany, charter aviation service
Fairjets takes a run at being the fairest of them all.
BY MICHAEL JOHNSON
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Experience 27
D
irk Bruse stands outside the National Test Pilot School
in Mojave, soaking momentarily in the desert sun. Hes
between meetings with some of the industrys top instructor
pilots, a voluntary move that helps him stay on top of the
latest training methods and materials. The visit is a routine
stop on his ongoing quest to rene his expertise. Im looking
for the Holy Grail of aviation, he says with a grin.
Bruse may not nd his Holy Grail in Mojave but hes having
a good time looking for it. His enthusiasm for aviation is
matched only by his lifelong determination to master it, rst
as a pilot, then as an engineer, and now as co-CEO of Germanys
burgeoning charter airline service, Fairjets.
Established in 2008, Fairjets is the brainchild of Bruse and
co-CEO Joachim Krueger. After speaking to a number of char-
ter aviation customers discouraged by misleading pricing
structures and hidden fees, the duo built Fairjets on the princi-
ple that their business should be, well, fair. Their ever-growing
eet includes two Challenger 300 jets and, in 2012, they took
into operation a Global Express XRS aircraft.
Offering direct ights to over 1,000 European destinations,
Fairjets provides the luxury and convenience synonymous
with the private-charter experience, coupled with the advan-
tage of an increasingly popular xed-price system. On the
ground, the company specializes in private jet brokerage,
purchasing and management.
Its important to be fair, hence Fairjets. Just because our
clients have the means to own a private jet doesnt mean they
dont deserve value and price transparency, Bruse explains.
We may be the experts in this eld, but that doesnt give us the
right to exploit it.
In Bruses lexicon, the word expert might be an understate-
ment. An accomplished pilot since the age of 14, he not only has
a PhD in aerospace engineering but also finds time to
THE RIGHT
ALTITUDE
(Opposite) Dirk Bruse,
pilot and co-CEO of
Fairjets, displays his love
of ying with a vintage
aircraft; (this page) co-
CEO Joachim Krueger.
The pair started the
charter aviation service
out of a desire to be, as
the name implies, fair in
its pricing model.
do consultation for NASA, often from the cockpit of an
F-104 Starghter.
The expertise extends to Andreas Arnold, a pilot, manager
and engineer at Fairjets who struck a chord with Bruse when
they rst met in 2011. The two connected over a mutual love of
ying. It wasnt long before Arnold was heading Fairjets en-
gineering and jet management divisions. Theres great energy
here, I feel so much closer to the change that I want to see in
this industry.
Hidden Champions
Fairjets is based at Paderborn-Lippstadt Airport in the heart
of Germanys North Rhine-Westphalia, an important desti-
nation for business aircraft commuting to and from the
regions booming technology sector. Were surrounded by
what I call hidden champions, Bruse explains. Paderborn
and the Eastern Westphalia region is just 10 minutes away
and very unassuming. So are a number of its businesses, yet
many of them are global players, for example, in the media
world, in engineering and in the furniture industry. They have
jets; they do business worldwide.
Just because our clients have
the means to own a private
jet doesnt mean they dont
deserve value.
Dirk Bruse P
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Experience 28
INTERVIEW: FAIRJETS
In 2011, Fairjets merged with Luxaviation, a Luxembourg
charter group with common business goals and a shared ap-
preciation for Bombardier aircraft. Theyre strong partners,
and everyones beneting from our pool of pilots and training
materials. Luxaviations eet includes Challenger 300 and
Challenger 604 jets.
For the most part, Fairjets conducts its business east of
Berlin, while inroads are being made in the Middle East. Its
Bombardier eet runs the gamut of services on offer; one of its
Challenger 300 jets, for example, belongs to Ukrainian custom-
ers signed to the companys brokerage program. In this capac-
ity, Fairjets maintains and operates the aircraft on behalf of
the owner. Its a key cog in the companys fairness policy: Were
like mediators, says Bruse. Were always working to be fair
to both sides of the transaction.
House Rules
Fairjets passed several milestones last year. Not only did the
company begin operating a Global Express, it also secured
the Part 145 certication required to provide extensive main-
tenance services in-house. The certication tightens its grip
on key technical and nancial decision-making and lends
further credence to the companys transparency. Its really
important to us that our philosophy extends across all aspects
of the company, says Arnold. The consulting we do on inte-
riors, for example, will eventually happen in-house.
Given its client base, Fairjets has enjoyed a number of cre-
ative interior consultations, including a Jacuzzi installation.
Nothing is impossible, Arnold muses, so long as you have
the time and the money to achieve it. Time is often an obstacle
for our customers, but when it permits, they have the means
and we have the know-how to get really creative.
This year promises to be equally growth-oriented for
Fairjets. The company is currently in talks to take delivery of
another Global aircraft. Fairjets hangar, slated for completion
this year, will accommodate up to four Global aircraft. The
relationship with Bombardier is such that Bruse is determined
to one day become a full Bombardier maintenance facility. Its
a 2020 goal, he says.
Back in Mojave, Bruse is preparing to head home to Germany,
but not before he takes a short roadtrip through the desert to
indulge his other hobby, photography. At the rate that Fairjets
is growing, Bruses leisure time is scarce and quiet moments
like these few and far between. And we barely even advertise!
he jokes. A lot of our new business is referrals from existing
customers. We should all aspire to have our work speak for
itself. Thats fair.
Fairjets secured the Part 145
certification required
to provide maintenance
services in-house.
EAST-SIDE STORY
In ight with one of
Fairjets Challenger 300
aircraft. The bulk of the
companys business is
in Eastern Europe and
the Middle East.
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212.463.8898
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Experience 30
T
he story of Brian Joffe, one of South Africas most admired entrepre-
neurs, has played out like a series of snapshots, each one setting the
scene for the next.
As a youngster in Johannesburg, he packed birdseed for pocket money
at a grain and milling business run by his father, where he would have had
a good view across the street of Chipkins, the prominent grocery whole-
saler. These industries were to play vital parts in his future success:
He part-purchased his own animal feed retailer in 1978, a venture that
made him his rst million by the age of 32. At 41, he bought Chipkins. From
there, he progressively assembled an international services, trading and
distribution conglomerate that is todays JSE-listed Bidvest Group, with
a R134 billion annual turnover.
One of the cornerstones of his prosperity, Joffe maintains, is his stance
on autonomous entrepreneurship within his purposefully decentralized
Bidvest empire. This unique business model is founded on empowering
managers in his various companies across four continents, encouraging
individuals to be competitive in nurturing their operations. Where all his
105,000 employees are concerned, Joffes own management style relies
on an approachable, open-door policy. These methods have earned him
several ofcial accolades, including being declared by Forbes magazine
one of the 10 Greatest Living Business Leaders in Africa today.
While Joffe was already a regular lecturer on his philosophy at the
Bidvest Academy a leadership program he launched for nominated
delegates within the company the clamor for him to write a business
motivational book became too loud to ignore. His published response was
typically unconventional: a collection of his own photographic work en-
titled My Book.
Beyond the boardroom, Joffe had quietly developed skill as a wildlife
photographer and the humbling landscape of the bushveld has allowed him
to nd balance in his life. The bush does that to you, gives you a wider
perspective and keeps your feet rmly rooted in the good red earth of
Africa, he says. Your subjects are majestic every shot is a reality check.
There are no corner ofces in the African bush, no status symbols and no
new millennium distractions.
Over time, his photographic experiences in the wild revealed numerous
philosophical observations. It was these simple associations that inspired
the clever concept behind My Book, which combines a photographic image
with corresponding business-leadership advice.
The result is humorously wry, sardonic and often very powerful. It
became a chance to share my passion for wildlife photography and some
insights on leadership, teamwork and business success, he says. Some
of the insights came from me, but most came in the form of quotations
from successful leaders and high-prole entrepreneurs.
The chessboard-sized tome features 156 photographs accompanied by
soundbites from luminaries such as Bill Gates, Warren Buffett and Jack
Welch. Its popularity has since inspired a sequel, which Joffe called
Focused. Here, in his own words and pictures, he reveals why his
corporate and artistic attitudes are utterly in sync.
PERSPECTIVES: BRIAN JOFFE
IN OUR NATURE
From a lifetime spent behind his camera lens in the South African
bushveld and behind a desk at the helm of his international
business empire, Brian Joffe has learned that nature provides
the ultimate truisms by which the fittest survive.
BY STEPHANIE PLENTL | PHOTOS BY BRIAN JOFFE
Experience 31
PERSPECTIVES: BRIAN JOFFE
Experience 32
Nature teaches enduring lessons
on teamwork and the value of
purposeful perseverance.
Experience 33
NATURAL PARALLELS
Both photography and business require patience,
perseverance and passion. Making the most of
the moment pretty much sums up photography
and the opportunistic side of business growth.
On one occasion, the sight of a young bull
elephant wallowing in the mud, then getting up
only to slide back down, crystallized some of
my own thoughts on success and sustainability.
Standing up is a challenge, falling depends
on your ego. Ive been privileged to have my
moments: behind a lens and behind a desk. The
satisfying thing about the photographic ones
is that you get to take them home with you.
BASIC INSTINCTS
You sit all day with camera and tripod
in the heat of the African sun, close to
a waterhole used by a bloat of hippo.
Experience tells you they are going
to give you something, but you dont
know just what. Suddenly three of them
break the surface at the same time, just
marginally, with only snouts and eyes
visible, but all in a perfect line, triggering
the perfect caption for any leader who
depends on quality support: If you are
going to lead from the front be sure
someone is behind you. Nature teaches
enduring lessons on teamwork and the
value of purposeful perseverance.
Experience 34
PREDATOR AND PREY
Its most unusual to see a baboon eating
meat, especially from a recent steenbok
kill. Yet I was fortunate to spot a big
male sit down to an early dinner in the
last rays of the late afternoon sun.
The light was fading and Id just spent
three hours lurching overland in an open
Land Rover. It would have been easy to
miss the moment, however, the baboon
gave me a split-second to line up the shot
using a monopod. I had my moment,
and like all bush-loving photographers,
I look forward to many more. Such
opportunistic success should not be
underrated whether in photography or
business. On the surface, youre just plain
lucky to get the shot (or land the deal),
but you know that experience, hard work
and painstaking preparation played a part.
Im convinced the key to business success
lies in the ability to stay focused. When
your vision and goals are not clear, stop
and adjust your lens. Focus.
PERSPECTIVES: BRIAN JOFFE
Im convinced the key to
business success lies in the
ability to stay focused.
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Experience FP.indd 1 13-04-26 9:04 AM
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Experience 37
HIGH FLYER: KEITH URBAN
WHERE THE
BLACKTOP ENDS
Four-time Grammy Award-winner Keith Urban knows
home is where the heart is and as a Learjet brand ambassador,
its always on the horizon.
BY MICHAEL JOHNSON
The year is 1989 and a plane is boarding at Australias Brisbane Airport.
The destination: New York City. Theres an air of anticipation as
passengers settle in and turn their attention forward, their minds on
the 25-hour flight to the city that never sleeps. Except for one
passenger, that is. New York is just a pit stop for Keith Urban, a
young singer-songwriter. Hes really on a pilgrimage to Nashville,
Tennessee also known as Music City, U.S.A.
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Experience 38
When Id fly commercial, there
were moments of inspiration
where I had to jump out of my
seat and run to the bathroom to
sing out a song.
Keith Urban
HIGH FLYER: KEITH URBAN
Nashville was always the goal for me, he says. When I had my rst
record out in Australia, I started making regular trips there. It was
exactly what I hoped and expected it would be, and it wasnt long before
I was asking: When can I live here?
He got his answer soon enough. After signing with EMI in 1990, Urbans
self-titled debut topped charts in Australia, Germany and his native
New Zealand. He took that momentum stateside, making inroads as a
guitarist for Alan Jackson and Brooks & Dunn, and nally worked up the
courage to make the big move in 1992. Urban has been living in Nashville
ever since.
In a few years time Ill have been here longer than I ever lived in
Australia! he marvels, laughing. His accent is still deeply Australian,
but its punctuated by the drawl of a man with roots planted rmly in the
American South. Like so many musicians, he straddles different worlds
on a daily basis: home and away, classic country and the cutting edge,
family man and rock star. It was this passion and drive, not to mention
a busy touring schedule, that made Urban a natural t as a Learjet
brand ambassador.
Country Strong
Born in New Zealand and raised in Australia, Urban got his taste for
music from his parents. He grew up listening to his fathers country
records, and emulated Glen Campbell and Jim Reeves when he picked
up the guitar at the age of six.
Urban was barely out of grade school when he started turning heads
on the talent show circuit, and soon became a xture on the Australian
country music scene. He plied his trade with legends like Reg Lindsay P
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Experience 39
and Slim Dusty, touring regularly and developing his rock-inected style
in pubs and clubs across the country. You had to play with attitude, or
theyd eat you alive.
Today, Keith Urban is boarding a different kind of plane a Learjet
aircraft as he embarks on his fourth world tour. Its a signicant step
up from the ight he took to the United States all those years ago, and
its a milestone worth marking.
Since settling in Nashville, Urban has cemented himself as a multi-
platinum-selling, multi-award-winning country music icon, not to
mention the newest judge on American Idol. His accolades include
Grammys, Country Music Association awards and, perhaps most
meaningful to him, membership in the venerable Grand Ole Opry, coun-
try musics most enduring hall of fame, alongside the biggest names
in the business, including Elvis Presley, Hank Williams, Patsy Cline,
Garth Brooks and Dolly Parton. If Nashville was the original goal, it was
the rst of many.
Learjet aircraft are not only a measure of Urbans success, but also
the intensity of his schedule. The man is no stranger to being on the
road, and for this the Learjet life suits him like a National guitar.
With American Idol, Im ying all over the United States, says
Urban. I recently did a show in Orlando. I remember looking at my
schedule, thinking, Ill be done at midnight. I can either stay here and
y commercial the next day, and with all the connections and whatnot
Ill probably be rolling in around suppertime, or I can jump on the
Learjet [aircraft] straight after the show, wake up for breakfast and
spend the entire day with my family. That Learjet literally bought me an
entire day.
Time Flies
For all his platinum albums, theres nothing more precious to Urban
than the ability to spend the day with his family. Time, he says, its the
one thing you just cant make more of.
With Urban on world tour and his wife, Academy Award-winning
actor Nicole Kidman, shooting movies, time is especially precious. On
my tour, Ill y to one destination, tour one or two nights by bus, and jet
back to Nashville to see everyone, even if its just for a day. Its so worth
it to me. Sometimes I feel like I can get off stage at a concert on the other
side of the country and be in bed at home in Nashville before the last car
has left the concert parking lot!
Being on a business jet helps Urban nd more time for his craft.
It gives me more room and privacy to actually get some work done. I can
sit at my desk and get everything I need out to let the creative process
unfold. When Id y commercial, there were moments of inspiration
where I had to jump out of my seat and run to the bathroom to sing out a
song that was rolling around in my head, he recalls, laughing. Now I
can just sing away whenever I want!
It wont be long before hes back on the road and in the air, but he
doesnt mind. These days, home never feels too far away.
STARRING ROLES
Urban poses on the red carpet
with wife Nicole Kidman;
(opposite) performing at a
Learjet aircraft sales dinner
at the House of Blues in
Orlando, Florida. P
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Experience 40
INTERVIEW: VISTAJET GLOBAL TOUR
T
homas Flohr sounded exhilarated when we reached him at his home
in St. Moritz, but he did admit it was time for some R & R. Im going
to relax. Im going to take my dog for a walk. And why not? The spirited
CEO of Swiss-based luxury business aircraft operator VistaJet had just
returned from what he described as an epic tour of a large
swath of the Eastern Hemisphere designed to demonstrate the unparal-
leled standards of style and service, the range and reliability of his
Bombardier eet and the power of his Think Global concept.
When Bombardier and VistaJet announced a signicant deal last
November for rm orders of 56 Global aircraft, with options for an addi-
tional 86 aircraft, they made headlines in the business world. With a poten-
tial value of $7.8 billion, the transaction highlighted the popularity of
Bombardiers widebody, long-range Global jets.
But how do you celebrate such a transaction? For Thomas Flohr, a press
release and media coverage werent enough. He wanted to take this order
on tour. And thus began a high-ying, two-stage voyage that sent Flohr and
his assistants, business colleagues, chief advisor Rob Hersov, a translator,
facilitators, a videographer and a rotating cast of pilots and cabin crew into
the farthest reaches of Asia, Eastern Europe, India and Africa during parts
of last December, January and February. Along the way, they visited
26 cities in 18 countries, met with government ofcials and local business
leaders, orchestrated press conferences, braved the deep freeze of Mongolia,
held an ocean-front reception in South Africa and even sat Ghanas King of
Ashanti down at the helm of their Global 6000 jet, leading to the inevitable
quip that it was t for a king.
We asked Flohr to reect on his mammoth business trip.
BIG AIR
Aboard a Global 6000 aircraft, VistaJet founder and chairman Thomas Flohr has set out on a business
trip like no other, taking his Think Global message everywhere from Ulan Bator to Abuja.
BY CHRISTOPHER KORCHIN | PHOTOS BY JOE KERRIGAN
Experience 41
UP, UP AND AWAY
(Clockwise from top) The
VistaJet Global 6000
aircraft prepares for takeof;
Ghanas King of Ashanti,
Osei Tutu II, in the cockpit;
Flohr announcing the
order with Bombardier
Business Aircraft senior
vice president, sales, Bob
Horner and president Steve
Ridol, and VistaJet chief
commercial ofcer Ian
Moore; (opposite page) the
Think Global tour map.
How do you feel after crisscrossing half the planet in a luxury business
jet for almost three and a half weeks over the last couple months?
W
ell, I feel extremely pleased and thankful that we could deliver on
what we promised. We said it would be something different for the
industry in that we would be taking our product to the remotest corners
of the world. Thats why we bought Global aircraft, because they will take
our customers to those locations. We could have sat back in New York or
London and had the sales force go out, or waited until the phone rang, but
that would have been the traditional way. We felt that we should head out
in the world and show this fantastic product: a brand new Global 6000.
I was told by everybody that we would not be able to make it, that a trip
like that would need to be planned for six months. I said, Guys, thats not
true! Our clients work on very short notice. They want to y from Vladivostok
to Kinshasa and from Luanda to Novosibirsk, really remote locations, and
with point-to-point connection. Thats the business model, and I think
we were able to deliver it.
It was tough on the body and the mind, but it was so rewarding. We were
received by the captains of industry and the highest government ofcials in
the countries we visited, and the theme was very clear: For the rst time in
business aviation history, a company is bringing brand new aircraft and
a consistent and dedicated service with them to the remotest locations.
For the last 20 years, when I was traveling to remote locations myself, the
only thing I would see at airports was 20- or 30-year-old airplanes. Why
should a client in a growth region be treated differently than a client in Los
Angeles or London? That is our mission. I think we fullled it.
Its said that in difcult economic times there are still business
opportunities, perhaps even more so than when things are going
well. But has the sheer size of the order raised eyebrows in the
business community?
I
think in the Western world it was received with a fair amount of
skepticism. People were shaking their heads and saying, how is that
possible? But Im happy. It means that nobody else is doing it. And my
feeling is conrmed after this trip that this is the right strategy. I was in
Kampala, Dar es Salaam and Nairobi, and those are booming economies.
Theres been more oil found in the Rift Valley of Kenya and Tanzania than
in the North Sea. Multinational companies are coming in and aviation
needs are there. In these countries they dont talk about crisis, they dont
talk about economic slowdown. They are building their countries, and
that is very exciting.
Experience 42
Why should a client in a growth
region today be treated differently
than a client in Los Angeles or
London? That is our mission.
I think we fulfilled it.
Thomas Flohr
INTERVIEW: VISTAJET GLOBAL TOUR
Experience 43
MON., DEC. 3
06:00 HONG KONG
A covering of mist lingers over
the lush green hills as we
disembark at Hong Kong Airport.
The preparation is done, the
mood is buoyant, the expedition
is under way.
TUES., DEC. 4
05:30 VLADIVOSTOK, RUSSIA
The journey to our hotel is white,
very white. There is a blizzard
blowing over the city, but there
are several people waiting for a
bus, plus one intrepid local
woman venturing off to work
on foot. Its business as usual
in Vladivostok.

SAT., DEC. 8
17:30 DELHI, INDIA
Weve landed in Delhi. The pale
monochrome views we have
been enjoying to the north have
warmed to a golden glow, the
color of India.
SUN., DEC. 9
18:30 ARRIVING IN MUMBAI
You say Mumbai and I say hello!
The gold of Delhi has turned to
a peachy-orange hue as the
tropical temperatures kick in.

TUES., DEC. 11
19:00 ABOVE THE
MEDITERRANEAN SEA
Currently heading west from
Riyadh, chasing the setting sun
on our way to Milan. Weve
certainly not just been thinking
global, but seeing global and
feeling global.
NOTES FROM ABOVE
The Global Tour zipped from
city to city like a politician on
the weekend before a tight
election. And the onboard
videographer, Joe Kerrigan,
was there not only to flm the
adventure, but to blog about
it as well. Here are some
excerpts from his daily posts.
You began the rst leg of your tour in Hong Kong and Beijing a nod to
the power of the Chinese economy. But you quickly moved on to less
obvious destinations. Are market opportunities shifting?
T
en years ago, Goldman Sachs coined the term BRIC (Brazil, Russia,
India and China). Initially, I am sure nobody really understood that
these were the next growth countries, and today theyre leading the world
in terms of growth. But now there is a second wave of countries, and thats
why Im already putting an N and an S in it for Nigeria and South Africa
call it BRINCS. Then theres Kazakhstan, Saudi Arabia, Angola, Kenya,
Tanzania, Uganda those are the frontier countries, and theyre
experiencing growth factors of anywhere between eight percent and
13 percent. The economy is booming, the middle class is being built,
entrepreneurs are popping up everywhere. And what you see in these
countries is that the human capital is coming back. Smart young people
whove received a very good Western education in America or London are
building wonderful careers with the opportunities in their countries,
and those are our clients. World trade is happening directly today.
Kazakhstan is trading with Mozambique and Angola is trading with China.
That creates the need for direct point-to-point connection, and thats
what VistaJet offers, with unrivalled levels of style and comfort. One thing
that is consistent is that our clients regardless of where they are around
the globe all appreciate that familiarity of knowing what exactly is
waiting for them at the airport and in the air. The all-Bombardier identi-
cal eet, with distinctive silver and red striped livery and understated
luxurious interiors, allows them to always feel at ease in a home-away-
from-home environment.
ON THE ROAD
Flohrs assistant, Lisa
Foster-Brown, with
welcoming South African
face paint; VistaJets senior
vice president, program
sales, Louise Wachtmeister,
with Preston Haskell (their
host for the day), Foster-
Brown and VistaJet brand
ambassador Roberta Annan
in Cape Town; (opposite
page, clockwise from
top) a Global-eye-view of
Cape Town; Flohr with
Horner and VistaJet model
aircraft in Dubai; with
Forbes reporter Patricia
Nzolantima in Kinshasa.
Experience 44
SUN., JAN. 27
14:30 KUMASI, GHANA
Well this is a little different from
-34C [-29F] in Ulan Bator.
The heat really consumes you
here in beautiful Ghana. We are
currently in a motorcade through
Kumasi, on our way to meet the
king. The lead motorcyclists are
deft in their dispelling of traffc,
standing up and riding whilst
simultaneously directing traffc.
A wonder to behold.
MON., JAN. 28
08:00 ACCRA, GHANA
We have several Global 6000s
due at the Accra Aviation Centre
this morning. Founder and
chairman Thomas Flohr is due to
arrive with his good friend, the
Nigerian captain of industry, Kola
Aluko, who is also a member of
the VistaJet Advisory Board.
They will greet the Ghanaian
press together.

WED., JAN. 30
13:30 PAIN VICTOIRE
BAKERY, KINSHASA, DRC
We have just embarked on a
fascinating tour of the bakery,
which supplies DRC with
four million loaves a day. Its
a privilege to receive a visceral
example of one of Africas
thriving growth industries
and a delicious loaf.
THURS., FEB. 7
09:49 OVER LAKE VICTORIA,
EAST OF UGANDA
Another super-smooth takeoff
as we climb steeply over Lake
Victoria. Were hoping to spy
Mount Kilimanjaro as we tuck
into our breakfast and coffee.
Exciting!

Check out more blog entries,

photos and videos from the
Global Tour at
vistajet-think-global.com/news
How about airport infrastructure in these growing economies?
Will it keep pace with your company?
T
he infrastructure in some countries is better than in others. In Dar
es Salaam I saw the most beautiful FBO [xed base operator]; in
Nairobi you have to go through the old terminal building. So it varies from
country to country, but what one can say is that nally there is a huge
middle class emerging, and that is a very good sign because employment
is being created. Obviously there is still a lot of infrastructure to build, but
if you look at the mining industry, for example, the mines are not in down-
town Moscow or Johannesburg, they are in remote locations, and you need
to y there. I always say that when you see a business jet parked in a remote
airport, somebody is not going on holidays there, somebody is considering
an investment decision. Business executives have very little time, but they
want to see where they invest. Thats what Im doing when I invest, and
the only thing that gets you there is a business jet.
Did the tour run as expected? Were there surprises along the way?
T
he December trip through Asia was very cold! In Ulan Bator it was
-34C [-29F], but in central Africa it was 42C [108F], so we saw
extremes. An interesting thing happened in Kazakhstan when we tried
to approach Almaty airport. There was less than 100 meters [328 feet]
visibility so we couldnt land, and we were circling, and the press was down
there so we diverted to the American air base near Bishkek, Kyrgyzstan.
We went on Skype on a high-speed Internet connection there and had
a press conference between Bishkek and Almaty. Thats todays world.
It helped a lot that the aircraft has high-speed Internet and conference
call facilities. The whole trip was basically a mirror of what is needed
by our client base. Im happy I could experience what most of our
clients experience.
HOMEWARD BOUND
The view from the window
as Flohr and his team make
their way over the Alps,
back to their Swiss base.
INTERVIEW: VISTAJET GLOBAL TOUR
WWW.FRANCKMULLER.COM
212.463.8898
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Experience 46
HORSE
SENSE
For investment mogul Kamal Bahamdan, the bar is
never set too high, whether hes founding a charter
aviation company or show jumping at the Olympics.
BY CRAILLE MAGUIRE GILLES
PROFILE: KAMAL BAHAMDAN
Do horses get jet lag? a business
associate asks Kamal Bahamdan
as they sit in the London ofce of his investment rm. The
horse in question is Noblesse des Tess, a 12-year-old French
mare who Bahamdan rode to the podium at the 2012 Summer
Olympics as a member of the Saudi equestrian team. In fact,
Tess is almost as well traveled as Bahamdan, who commutes
between his home in Riyadh, an ofce near Hyde Park and his
training base in Valkenswaard, Netherlands.
Impeccably dressed in dark trousers and a pressed navy blue
cardigan, Bahamdan reects on one of his most exciting years.
In the run-up to his fth Games, he competed each weekend
in a different country, from Brazil to Canada to the United Arab
Emirates. The rst four times we went to the Olympics, the
goal was to raise the prole of the Saudi team, but the goal for
our fth Games was to make it onto the podium, he says. And
they succeeded. The team brought home the bronze in show
jumping. It was a full-time job, says Bahamdan, who took a
one-year sabbatical from the family business to devote himself
to training.
That business is the Bahamdan Group, a global investment
rm that operates in the Middle East, Europe, Asia and the
United States. Established by his father, it invests, among other
places, in financial institutions, education, industrials,
development and telecommunications. Bahamdan is also co-
founder and CEO of the investment rm Safanad, of which his
family is the main shareholder.
EASY RIDER
Bahamdan with equestrian
champions Noblesse des
Tess (left, who he rode to the
podium in London 2012),
Cezanne and Delphi. P
H
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:
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Experience 47
P
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(
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(
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)
You have to capitalize on
a horses strengths and
offset its weaknesses.
Its the same in business.
Kamal Bahamdan
Experience 48
PROFILE: KAMAL BAHAMDAN
When he came across ImperialJet, a charter aviation
company founded by Abed El Jaouni, he saw a special
investment opportunity. The Middle East was a growing
region, but airport infrastructure hadnt caught up.
ImperialJet was uniquely poised to tap that market, targeting
clients like Bahamdan, who travels constantly. My business
and my hobby ght for my time, he explains. Private travel
lets me cut wasted time in airports.
These twin pursuits business and riding have been two
constants in his life for as long as he can remember. Its
amazing how these things are very similar, he says, leaning
back in an armchair. You have to capitalize on a horses
strengths and offset its weaknesses. Its the same in business.
There has to be mutual trust and you have to work toward the
same goals.
Groomed for Greatness
Both that hobby and his career in nance began as a child in
Saudi Arabia. Bahamdans grandfather was a successful
entrepreneur. In the 1940s, Salem Bahamdan started small
with a grocery store in the city of Makkah. After moving to
Riyadh in the 1950s, the elder Bahamdan added a textile
business to his portfolio, soon following with investments in
bookstores, cosmetics and perfume. Bahamdans father con-
tinued in the family business and passed on the legacy to his
young son. My father encouraged me not just to go ahead and
do something, but to think about what I wanted to achieve,
he says. Hed walk me through the process. Hed say, Lets
make a plan about how to get there and think about the re-
sources youll need to achieve this strategy. Hed also make
me stick to it, Bahamdan says. That helped me for the rest
of my life, whether its in show jumping or in business.
Kamal Bahamdan discovered horseback riding as a seven-
year-old and quickly fell in love. Sticking with his new hobby
wasnt a problem. I wanted to go every day, he says. The family
spent summers in the U.K., where he spent the weekends in
riding schools. I cannot think of one day since the age of seven
that horses havent been in my life.
That was around the time he began to show an interest in
learning the family business. One day he asked his father if he
could tag along to a meeting and was told hed have to prepare
just as if he were a member of the staff. He started in nance
as an undergraduate student at Boston University, from which
he graduated in 1994. Even in university he was thinking like
an entrepreneur. He convinced the dean of his program that
he would get more benet from a term spent at a manufacturing
company than in the classroom. The dean was creative enough
to listen.
After graduation, Bahamdan joined the deans advisory
council. It was one of his many extracurricular commitments,
which now include sitting on the boards of several Saudi,
American, European and Asian investment companies.
The market needed a player
that could apply Western
standards of service with
Middle Eastern hospitality.
UP I N THE AI R:
KAMAL
BAHAMDAN
Q: Where do you y
most often?
A: London. Its
always been a hub
for me.
Q: What is your
preferred airport?
A: Northolt, a
former airbase
near London. Its
the easiest airport
to get into and
out of.
Q: Where do you
travel on vacation?
A: The south of
France or Monaco.
Its peaceful but
also connected to
the world.
P
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)
Experience 49
Takeoff and Landing
His investment in a charter airline isnt as much of a divergence
from Bahamdans portfolio as it might seem. I had good ex-
periences with charter providers in the Middle East, he says,
but there were inconsistencies in the level of service. The
market needed a niche player that could apply Western stan-
dards of service and transparency while combining Middle
Eastern hospitality and generosity.
Now its in expansion mode and pegged as one of the
industrys rising stars. The private aviation industry is ripe
for consolidation right now as it remains a very fragmented
market, especially in Europe, he explains of the enterprise
that operates two Bombardier Challenger 850, three Learjet
60, several Challenger 604 and Challenger 605 aircraft. It is
also the rst customer in the Middle East to purchase a Learjet
85 jet. There will always be demand for private aviation, largely
due to the geography of the regions we serve and the lack of
commercial aviation infrastructure. In fact, 96 percent of city
pairs served by private aviation dont have a daily scheduled
airline service.
Owning a private charter company was especially handy for
Bahamdan in the run-up to the London Olympics, when he
jetted between countries for countless competitions. My
passport is a book now, because they keep attaching pages,
he admits. (His record was ying 182 days in a year.) But even
with the Games over and jumping back into the family business
full-time, Bahamdan still logs a lot of air miles, he says. Soon
he will y back to the Middle East, then onward for meetings
and competitions, often with Noblesse des Tess following.
Horses, for the record, dont get jet lag, he reports. But what
about him? He looks as though hes been asked this before and
says, without pause, I dont believe in it.
IN-FLIGHT
ADVANTAGES
In addition to executive and VIP
charter services, ImperialJet also
provides aircraft management and
worldwide concierge services. Need
a reservation at that impossible-to-book
Paris restaurant? Theyll make it for
you. The aircraft management
program simplifes the charter process
by handling the administration for a set
fee and making an aircraft available
even if the clients is chartered out
to someone else or scheduled for
maintenance. ImperialJets services
include a new beneft. Last year,
the company began offering a
shopping card that lets clients book
a trip in as little as two days and
arranges to have them chauffeured
to the most exclusive boutiques,
restaurants and events in Europe.
imperial-jet.com
CAST IN BRONZE
Flanked by teammates
Prince Abdullah Al Saud
and Razmy Al Duhami
on the podium in London;
(opposite) competing with
the Saudi equestrian team.
P
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50 Experience
PROFILE: RAJEEV CHANDRASEKHAR
P
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51 Experience
or spend time in Parliament in Delhi without having to
worry that Im not giving enough time elsewhere.
Hes also happy to balance business and politics with plea-
sure and family. What holds it all together is my ability to be
mobile, and my mobility is purely my jets.
Though Chandrasekhar has traveled the world with his
Challenger 300 jet, his recently acquired Global 6000 aircraft
will further enhance this precious mobility with its range and
design. It takes out one stop and makes travel that much more
exible. Plus its a bigger cabin. Its the next level of ying.
Microchip, Mega-success
Chandrasekhars early days were less high-ying. Like many
Indians in the 1980s, he moved to America in search of
opportunity. Equipped with an engineering degree from his
homeland and bolstered by graduate stints in Chicago and
Boston, he eventually found himself pursuing an IT career
in Silicon Valley. I was a complete geek! I didnt have
anything in my mind apart from development and coding and
writing lines of programs, he confesses with a mix of
modesty and pride.
The technologies around us, including the Internet, that
we take for granted today, were just being conceived in small
outts in the Valley. The company I joined was called Intel,
which is of course now a legendary name in the eld of high
tech. It was a smaller company in those days, with a close
group of people driven by passion for what we were building,
and it wasnt unusual to walk into the cafeteria and nd Larry
Ellison or Steve Jobs or Bill Gates having a doughnut and a
coffee and chatting with people. So I had the privilege of being
a small participant in what I believe was the building of the
modern technology world as we see it today.
By the time Chandrasekhar had helped to develop the game-
changing Pentium processor, he was both wealthy and ready
for a change.
T
he son of an Air Commodore in the Indian Air Force,
Rajeev Chandrasekhar may not have followed his fathers
career path, but he denitely inherited his love of ying.
One of my rst memories is of standing with my mother
at an airport and watching my father y up in a military plane,
waving to me from the cockpit, says Chandrasekhar. When
I got my pilots license and started ying, one of the rst things
I did was to get my son to an airport and wave to him from the
open window of a twin-engine aircraft that I still y. So thats
my background, thats my aviation bug.
Chandrasekhar presides over Jupiter Capital, a Bangalore-
based venture company with wide-ranging interests in
transportation and infrastructure, media and entertainment,
technology, hospitality and, naturally, aviation. He is also an
extremely active and vocal member of the upper house of the
Indian Parliament, the Rajya Sabha, where he sits as an in-
dependent and embraces social causes. Although he still ies
both single-engine and twin-engine planes for pleasure, it is
his Challenger 300 and Global 6000 aircraft that allow him
to attend to all his duties on the subcontinent and beyond with
ease and efciency.
Its changed me completely, says Chandrasekhar of own-
ing private jets. I have interests in all parts of India, whether
they are media in the south or businesses in Mumbai. I am able
to go there and have my nger on the pulse of the businesses,
BALANCING ACT
Indian entrepreneur and politician Rajeev Chandrasekhar uses both business
and politics as agents of change and his private aircraft give him a clear view of
a nation on the rise.
BY CHRISTOPHER KORCHIN
EASTERN PROMISE
When hes not at Jupiter
Capital, Chandrasekhar
sits as an independent in
the upper house of the
Indian Parliament.
P
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I had the privilege of being
a participant in the building
of the modern technology
world as we see it today.
Rajeev Chandrasekhar
Experience 52
Indian Awakening
In 1991, Chandrasekhar traveled back to India to marry his ance. What
he hadnt bargained on was running into a well-placed acquaintance, the
then-telecom minister, who would convince him that it was also time to
return to India permanently. Historical forces were now pulling in the
other direction, and with the liberalization of Indian economics and
politics, Chandrasekhar saw new opportunities. He founded BPL Mobile,
a cellular company that would ultimately help to transform the fabric of
life in India.
Im quite proud of that because we took Indian telephony from almost
nothing to a sector that today has almost 700 million people using mobile
phones. Everyone may not have running water, they may not have electric-
ity, but they have mobile phones and its completely changed their sense
of empowerment. Migrants who work very far away from their home
villages are still able to remain in touch with their families, and with
mobile Internet they are able to do many things that were never possible
before. So I like to say that we brought this large and diverse country, the
whole of India, together.
Today, Chandrasekhar exploits social media to reach his public. People
in public life like me have to have bridges and channels and outreach
programs like Twitter and Facebook. We have to connect to that con-
stituency of Indians, because theyre not just in our home states, theyre
all over the country.
But when it comes to being an agent of change, Chandrasekhars aircraft
are still the catalyst for effective philanthropic work, helping him raise
consciousness for causes, including everything from helping the urban
poor to, most recently, reconstructing ooded villages in his home state.
I would y CEOs down to these places to give them a perspective of what
their money would be doing. In that instance we ended up building almost
45,000 homes purely from private money and private initiative, and that
put a lot of lives back on track.
PROFILE: RAJEEV CHANDRASEKHAR
STEPPING UP
Chandrasekhar on
the tarmac with his
Challenger 300 jet.
UP IN THE AIR:
RAJEEV CHANDRASEKHAR
Q: What do you love about ying?
A: Everything. One of the biggest
highs in my life is getting in an
airplane and ying.
Q: What items do you travel with?
A: Books, movies, iPod, laptop. Im
either power napping or working.
Q: What is your preferred airport?
A: Biggin Hill [London], for its
history. Im a real WWII buff.
Samui Airport, a traditional Thai
structure, is one of the quaintest.
Q: What is your favorite destination?
A: London, for work and play.
Q: Where do you travel on vacation?
A: Hong Kong. I go twice a year.
We pack up the family in the
airplane and take off.
The sea is our home.
By day it is our waking view, our playground, our road to places both familiar and unexplored. It takes us to dense
cities and pristine coves. Atolls and icebergs. Ancient archaeological wonders and modern-day marvels. By night it is
the soothing foor beneath us, fashing a glimmer toward our windows as we dine, unwind, remember our day. It is our
passion. Thats why we have chosen to call The World home.
To learn more about the rare opportunity to become a part of this
unique lifestyle, we invite you to explore further aboardtheworld.com.
Only 200 make the journey. | +1 954 538 8449
338-0216 TheWorld_Exp_FP.indd 1 4/12/13 11:34 AM
Experience FP.indd 1 13-04-17 10:53 AM
TRAVEL: ELITE CYCLING
TWISTS OF FATE
The serpentine climb
(and hair-raising descent)
of Sa Calobra is one of
the reasons why Tour de
France road racers venture
to Mallorca every year
for spring training.
Experience 55
T
he red and black peloton of Les Domestiques
cyclists stretches up Hamilton Mountain on this
warm fall day in Ontario, Canada. Founding club
member, president and CEO of the countrys
second-largest bank, Tim Hockey takes his turn at the front,
pulling a small lead group of road-riding veterans up the
10-percent grade. Beside him pedals a potential new member,
another CEO and a strong cyclist. This is a vetting ride of
sorts, a chance to see whether the prospect is a good t with
the group.
Its just the kind of moment in which one might expect a
hardened road rider to show his mettle by putting his nose a
half wheel ahead and maybe shifting to a higher gear, defying
others to hang on in the sweet spot of his draft. Instead,
Hockeys guest excuses himself and drops behind to encour-
age others who are laboring. Once at the back, he helps a
struggling rider, pushing with his hand on her lower back,
giving her the boost she needs to keep up.
Now thats the instinct Hockey is looking for.
With cyclings huge growth in North America and around
the world, the sight of sinewy Lycra-clad teams streaming
along exurban back roads is no longer just a European
phenomenon. Competitive, strategic, physically demanding
its the perfect outlet for classic type As. Group rides for such
weekend warriors have become the new golf for networking
and deal making. USA Cycling reports nearly 5,000 new
registered riders since 2010. Among business elite, however,
clubs like Les Domestiques are often more than an outlet for
driven personalities. As Hockey explains, I wanted to nd a
way to combine things I love: riding my bike, networking with
others with similar goals and philanthropy. Hes not alone.
Ted Kennedy, president of CEO Challenges in Boulder,
Colorado, holds the worlds largest international database of
business leaders in cycling and other endurance sports. This
year hell host cycling challenges in Tuscany, Italy, and British
Columbia, Canada, as well as supporting a Race Across
America (RAAM) team. A portion of all entrance fees goes
to charity. He says the number of participants has grown over
50 percent each of the past three years.
This new generation has turned to more active, out-of-box
experiences to connect with peers, says Kennedy, who also
runs cycling and endurance events for the Young Presidents
Organization (YPO) and their graduate group, the World
Presidents Organization (WPO). Challenge participants
come from as far away as the Philippines, Israel, Japan and
Mexico. The buildup to a race and the actual competition
create incredible bonds. A great number become lifelong
friends. Kennedy says that many triathletes in their late
40s and 50s transition to purely cycling, so they can continue
to push limits without the same stress on knees and other
injury-prone areas.
Some clubs like Les Domestiques dont compete at all.
Instead, they combine their connections and passion for
cycling strictly for fun and fundraising. Named after the
French cycling term for a road racer who rides solely for the
benet of the team, Les Domestiques offers a ready-made
team to support each others philanthropic rides. Their rst
year alone, they raised $8 million for childrens cancer
organizations, among other charities. To date, theyve pulled
in over $50 million.
Still, behind the Tour-caliber Trek Madone bikes and the
Louis Garneau gear, beyond the bonding with clients and
colleagues over grueling climbs, and even aside from the deep
satisfaction of supporting worthy causes, one thing alone
draws these growing ranks of C-level leaders back to the saddle
over and over. They love to ride.
Perhaps Domestiques co-founder, co-world-record holder
for the two-man Race Across America and cycling guru, Kevin
Wallace, says it best: Many members have nothing left to
prove in their business lives. They dont bring ambition to
their bicycles. Its kind of a spiritual thing. They ride to feel
connected. They ride to give back.
THE NEW
ROAD WARRIORS
In North America, endurance cycling is fast replacing golf as the sport of choice for
business elite, providing its following with an outlet for competition, camaraderie,
travel and philanthropy. Experience uncovers the inside story on one such group of
CEOs and explores their top-three epic rides.
BY LIZ BEATTY
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Experience 56
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gaze with morning coffee in hand across the pool terrace
of our 400-year-old mountaintop nca, a restored farm-
house overlooking Mallorcas southwestern port of Andratx.
North across the valley, catching the rising suns glow, one
lone Mallorquin pine hugs the ridge of Madonna Mountain
with astounding resilience. The mix of rubble and determined
forests give these Tramuntana peaks a primordial feel.
My friend and guide, Erik Jensen of the Les Domestiques
cycling club, has puttered since dawn, checking tire pres-
sures, tweaking breaks on our feather-light Spanish-made
bikes. The 15-percent grade out of the driveway is early
warning: These mountain roads arent for the faint of heart.
There are many reasons to visit this soulful Balearic isle,
just a hop east across the Mediterranean from Barcelona.
Each spring, however, serious road riders from around the
globe, some destined for the Tour de France, gather here for
one reason: spring training. These otherworldly landscapes
are cyclings inner sanctum.
The mountains, rather than modern engineering, dene
heart-stopping western coastal routes. We ride past Vallde-
mossas Royal Carthusian Monastery and on to the sublime
Moorish village of Dei, a perched medieval enclave attract-
ing boho exiles since the turn of the last century. I imagine
Picasso swimming off its small rocky beach and see in that
unearthly coastal view why English poet Robert Graves
came to visit in 1929 and never left.
Still, its the bragging rights of conquering Sa Calobra
that cycling insiders yearn for. Thats our goal today as the
group pedals off northwest from the interior town of Inca.
A 17-mile ascent heads up the Serra Tramuntana bearing
southwest along the coast. An old Roman aqueduct at last
announces the turnoff to the notorious beach cove seven
miles below. Steep, tight hairpins build descent speeds that
can spook even veterans. Then all too quickly its over.
The road is less entertaining on the way back up, laid out
across the sometimes barren valley like a serpents coils.
Jensen pauses at the top, Were still not at my favorite part.
The climb continues beyond two dark mountain tunnels
near Mallorcas highest peak, Puig Major. Then it comes
10 miles of mind-blowing, sweeping serpentines that build
speeds up to 40 mph. I catch up in the support truck near the
shores of Port de Sller below. Exhilaration fuels Jensens
broad giddy smile. Dont obsess about the end game, he
says, nding the moral in the days ride, or youll miss the
fun of the journey.
The elixir of cycling is comprised of
equal parts pedaling, camaraderie
and brilliant locale. Each route has its
singular vibe, its own lesson to impart.
Every serious road rider has a bucket list
of rides to complete, but there are three
that make it every time. To experience
them, writer Liz Beatty travels with elite
cycling group Les Domestiques.
01
SA CALOBRA
Spain
EPIC
RIDES
Experience 57
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f Mallorca is the serene training haven for cycling insiders,
Frances Alpe dHuez is the brazen Holy Grail of competitive
road riding. It beckons all comers to measure up against its
21 punishing curves, climbing 3,700 feet in over just nine
miles. This is the big one, so our group boots up their Strava-
compatible devices (small garment computers that measure
time, speed and other vitals) to compare against a global
database of riders and rides. And while the philanthropic
Domestiques may be Cyclists Who Serve, when it comes to
the Alpe dHuez, many are still deeply competitive creatures.
I know the exact time for each of my three ascents of the
Alpe dHuez, says Jeff Rushton, a co-founding member of
Les Domestiques and a co-world-record holder for the two-
man cycling Race Across America. I chuckle at his emphatic
tone. No really, I know each time. Then I get it this climb
sears into ones memory like a rst kiss.
Located 40 miles due east into the Alps from Grenoble, this
French ascent has been a dening climb of the Tour de France
since Fausto Coppi dominated its last four miles in 1952. Its
where Giuseppe Guerini collided with a spectator, got back
up and still won the stage in 1999. Jensen can cite these decid-
ing Tour moments, chapter and verse, with a zealots gleam
in his eyes. He too knows his precise Alpe dHuez time,
although like Rushton, no ones giving numbers.
There are tougher, longer and even more beautiful Tour
climbs than the Alpe dHuez, but it is, in essence, the Churchill
Downs of cycling. The difference is, amateurs like myself
cant ride a speeding Thoroughbred down a stretch of the
Kentucky Derby. We can, however, climb the Alpe dHuez and
measure our times against all whove gone before.
Jensen makes a return trip this July for the Tours 100th
anniversary. A week before the Tour arrives, Alpe dHuez
revelers will already be camping roadside (and cheering
Jensen on) as he climbs past the signs honoring winners of
this iconic stage. Perhaps this time hell divulge his Strava
stats, but most certainly he wont forget them.
02
LALPE DHUEZ
France
LAlpe dHuez beckons all
comers to measure up against
its 21 punishing curves.
GRUELS OF
THE ROAD
The Alpe dHuez
rises 3,700 feet in
just over nine miles;
(opposite) Sa Calobra
features terrifyingly
tight hairpins.
Experience 58
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I
n some ways, their untamed enormity makes the Canadian
Rockies the least likely place to explore on a bicycle and,
ironically, one of the best.
I wake our rst morning to a bleating elk calf outside my
hotel window. In the Rockies you get used to seeing baby
creatures, ve feet tall, wandering by like stray cats. The scale
of nature here is at once awe-inspiring and unnerving. Even
among veterans of the route like Jensen, theres a reverence
for these mountains, and for good reason.
He knows the weather at the top of Bow Summit can turn
on a dime, transforming benevolent blue skies into snow and
sleet, even in July a recipe for hypothermia without proper
attire on the 22-mile descent to the emerald glacial waters of
Lake Louise. He knows to brace for gusting winds hitting
broadside across the towering bridge that traverses Kicking
Horse Pass en route to the town of Golden. Mostly, he knows
this 350-mile route commands a riders full attention, its
incomprehensible vistas humbling the most powerful per-
sonalities and putting ones sense of self-importance into
crystal-clear perspective. And that, I discover, is precisely
the attraction.
As agreed, we meet 62 miles south of the town of Jasper,
rolling past the pounding waters and lichen-covered gorge
walls of Athabasca Falls, past eecy mountain goats licking
mineral-rich silt from the riverbed, alongside 800-year-old
conifers in Sunwapta Canyon to the top of the pass of the same
name, where the Atlantic and Arctic watersheds divide.
Here, Jensen takes the truck to our next destination. Its my
turn to pedal.
The lovely rollers he promised past the frozen grandeur of
the Columbia Iceelds are short lived. Im not near bold
enough to relish the ensuing descent of almost 1,400 feet in
six miles. My husband Tim dutifully guards my back wheel
while a convoy of loaded lumber trucks blows by. Ahead is the
Big Bend, a blustery, precipitous switchback ending on
broad gravel ats far below. I am belligerently determined not
to die here.
At the bottom, however, everything changes. The road goes
quiet. The descent eases. The rollers return. I nd both my
nerve and that proverbial second wind. This is what its all
about: the moment and the next pedal stroke through a raw,
vast beauty. The humbling cycling gestalt.
03
THE ROCKIES
Canada
ROCKS AND ROLL
Road riders come for
the unspoiled Canadian
scenery and stay for the
350 miles of challenging
Rocky Mountain terrain.
Experience FP.indd 1 13-04-17 10:53 AM
TRAVEL: THE WORLD SHIP
TOP OF
THE WORLD
More than a decade after its launch, a unique luxury residential
community at sea continues to circumnavigate the globe,
taking its residents to some of the most remote places on earth
and bringing aboard the best that the world has to offer.
BY NATASHA MEKHAIL
Experience 61
team of specialists. In the Northwest Passage, for example, naturalists,
historians, anthropologists and Inuit translators accompanied the expedition,
the logistics of which required three years of preparation.
The instructive component is just one reason why The Worlds residents
have chosen this lifestyle over yacht ownership. Being part of a community,
however, doesnt mean giving up their say. As owners of not just their private
apartments, but of the ship itself, residents collaboratively determine the
years itinerary.
The White Sea this year, Asia in 2014, and a plan for Antarctica the year
after. Whatever this superlative condo board collectively decides in conjunc-
tion with the captains provides the basis of the route map. A logistics team
ne-tunes the details, including lengthy stays in each port of call (averaging
three days but running as many as nine), which allows the community to
truly get the feel for each destination.
In 2012, that meant stops in 31 countries. Residents are free to come and
go as they please, selecting which part of the itinerary they wish to join. The
average annual combined stay is four months, but a few residents remain on
board all year.
Their autonomy continues to the 165 apartments, where owners have carte
blanche over the design of their spaces, ranging in size from studios to a
six-bedroom penthouse. They also have input into the look of common areas,
such as the 2013 refurbishment of the pool deck, Regatta Bar and Tides
restaurant, for which they voted on everything from the colors to the furniture.

A
nother powerful draw is the onboard dining. That evening as I settle
into a table at East, the Pan-Asian restaurant under the direction of
chef de cuisine John Poh, who trained under Nobu Matsuhisa, I give in to
the sommeliers suggestion to try the tasting menu. Frankly, after star-
ing at the dizzying array of sakes (many sourced by the sommelier herself
from microbreweries while the ship docked in Japan), its a relief to leave
the pairings in her hands. The meal does not disappoint as I tuck into a
chefs selection of maki, followed by Peking duck and prime beef,
We have a polar bear on the port side,
says a voice over the intercom, sending passengers scrambling for their
parkas and binoculars to head out on deck. On this Northwest Passage
voyage, such announcements have become a daily ritual, drawing atten-
tion to deep blue icebergs, towering fjords and isolated Inuit villages. As
the ship presses onward from Pacic to Atlantic through the Arctic
Ocean (where so few have ventured and from where many never returned),
this once-in-a-lifetime voyage is particularly poignant.
But the ship making the passage is not an icebreaker, freighter or research
vessel. Its The World, a one-of-a-kind residential community at sea and the
largest passenger ship to have ever made the Arctic crossing.
The Northwest Passage marks one of several expeditions on the 2012
itinerary. The Worlds 10th year also took its 200-odd international residents
from the seldom-traveled islands of Melanesia on to Polynesia. Such
encounters are rsts even for the experienced global travelers who spend
their time aboard the ship, and the ability to create these moments is what
makes this exclusive vessel so unique.

A
month after the Arctic crossing, Im soaking up the sun on the
11th-oor pool deck, listening to a residents stories about Melanesia
and sipping a craft beer, picked up in Nova Scotia on the ships descent
from the Arctic (along with crates of the local ice wine, lobsters and oysters).
The resident tells of watching the land divers of Pentecost Island build
an 80-foot-tall wooden scaffolding, tie vines to their ankles and plunge
off the top.
I mean, Ive seen it in National Geographic, but in real life, ouf! he says,
swiping the back of his hand across his forehead. He is genuinely awed by the
experience a surprising reaction from a man whose professional life has
him crisscrossing the globe 200 days a year.
But then again, The World is not known for supplying everyday experi-
ences. Its expeditions are the result of years of planning. En route to the ships
destinations, residents and guests receive an education from a handpicked
BUOYS AND
THEIR TOYS
From scuba diving gear
to kayaks, all water-
sports equipment
imaginable is at the
disposal of residents;
(opposite) The World
on its Northwest
Passage voyage.
Experience 62
promptu performance by the folk ballet troupe Sudarushka. In New York,
musicians from Juilliard performed in common areas.
Guest lecturers are also a regular feature of The Worlds programming,
which I discover by way of my apartments video-on-demand channel.
Delivering an afternoon talk on Irans nuclear program is Mark Johnson,
former deputy inspector general of the U.S. State Department and expert on
Middle East affairs. Curiosity draws me to the auditorium, where I expect
to hear a watered-down speech. Instead, the audience erupts into spirited
debate and the question period runs a half hour over schedule.
When I mention the scene later to Tim Spicer, the ships enrichment
manager, he laughs and tells me thats typical. We dont want residents to
shy from controversy, he says. In an audience of a thousand people, there
are 10 who ask all the questions. Here, there may be only 10 people in the
audience, but theyre those 10.
Spicer nonchalantly rattles off a list of past speakers: the U.S.
ambassador to Israel, Desmond Tutus daughter Reverend Mpho A. Tutu,
Argentinian anthropologist Dr. Constanza Ceruti, who discovered the
5,000-year-old ice mummy in the Himalayas. Challenging minds, he says,
for people who appreciate a good challenge.
I
f theres one word that summarizes the experience aboard The World,
its anticipation. Often its the residents anticipation of their next
adventure, but mostly its the crews anticipation of your every need.
It happens to me that night, while dining in the elegant Tides on a meal
of homemade squid-ink pasta and lobster Bolognese. Ivanova checks in
and I mention that Ive reserved a night in one of Deck 12s open-air
beds. The Bali beds must be enjoyed with Champagne, she says with
a wink. Later, when I head outside in my robe, locate my pristinely
made bed and sink under the down duvet, I nd a bottle chilling bedside.
Its perfect. Glass in hand, Im reminded of the legendary words of Dom
Prignon upon tasting his rst Champagne: Come quickly, I am drinking
the stars! What better accompaniment for an evening under the
night sky?
complemented by delightful wines that include a rare sparkling sake.
East is one of the ships four major restaurants, along with Tides, for
Mediterranean fare, and the Marina steakhouse. For haute cuisine,
The World offers the recently redesigned Portraits. This signature restaurant,
with its sophisticated art deco ambiance created by Lalique chandeliers,
Brazilian hardwood and illuminated onyx, never repeats a menu. Chef
Lionel Catherin ensures that each dining experience is unique, whether
that means staging a seven-course caviar-themed tasting menu or bringing
in guest chefs local to the port of call, such as Japanese sushi master
Katsumi Yakamoto or Peruvian chef Pedro Miguel Schiafno, whose dishes
incorporate ingredients foraged from the Amazonian jungle.
Our benchmark is top international hotels, not cruise ships, Arjan
Scheepers, the ships general manager, tells me over dinner. Where The World
certainly has an advantage over landlocked restaurants is in its ability to
source food and beverages the world over. Its sommeliers are trained not
simply in the attributes of the core list (their cellar can reach 12,000 bottles),
but in the terroirs of the globe. On the approach to any destination, beverage
manager Marinela Ivanova will arrange to have bottles from the upcoming
port of call available to passengers.
The avor of the day is the destination, she says to me later, whether
thats Bordeaux or Goa. In France, for example, the sommelier team
secured a private dinner for 70 residents at Chteau Margaux in the owners
family home. In the history of the chteau, there had only been three
dinners that size. Normal tourists would never have been invited to do that,
says Ivanova of the experience, and the chteau certainly doesnt have
to do it, but they made it possible for us.
Other wineries such as Opus One and Henschke, as well as world-
renowned restaurants like Catalonias now-defunct elBulli and Copenhagens
Noma have made similar exceptions to host The World residents.
But these exclusive experiences arent just of a culinary nature. The Worlds
dedicated enrichment team also themes its events based on the port of call.
In Norway they surprised residents by parachuting in a crew of base jumpers
to land on the upper deck. In Russia, passengers were treated to an im-
The White Sea this year, Asia in 2014,
Antarctica the year after whatever
this superlative condo board decides
provides the basis of the route map.
TRAVEL: THE WORLD SHIP
Experience 63
THE WORLD

Many of The Worlds
residents travel by private
aircraft. The onboard
concierge will assist with
coordination of travel
arrangements.
For trial and purchase
opportunities, contact
T 1 954 538 8449
aboardtheworld.com
I awake early to the sight of land Hamilton Harbour, Bermuda and of
the pink-, yellow- and apricot-hued houses that dot the lush slopes of Paget
Parish. Now my Champagne is the crisp morning air. I drink it in, sinking
deeper under the covers and enjoying the snug feeling of having a cold nose,
but warm body.
Land means a shore visit, with groups of participants breaking off to
pursue their preferred hobbies. The cycling groups will take to the twisting
Bermudan coastal roads, the hikers will climb craggy outcroppings to visit
18th-century fortications and I will join the divers to explore Bermuda
under the sea.
The Worlds tness instructors know the best and most secret dive locations
the world over (they have introduced residents to the giant gorgonian sea fans
of the Solomon Islands and the submerged ruins of Cleopatras palace in
Alexandria). Im excited to discover whats in store for us on this island
surrounded by centuries-old shipwrecks.
But before that, there is the small matter of rousing from the Bali bed. I
take it slowly, using the bedside telephone to order a smoothie. It arrives almost
immediately, a tall glass of frothy mango, banana and ginger juices. I drink
it down, thinking that sometimes the greatest luxury is just receiving what
you want precisely when you need it.
The thought recalls a fond and often-repeated story from the Northwest
Passage voyage. No matter who tells it staff, crew, owners it brings a smile
to their faces. It happened as residents returned to the ship from a long day
of sightseeing among the fjords. They were cold and a little tired. Their hair
was wet from the bouncing of the Zodiac in the waves and their cheeks stung
from the chill of the wind. Suddenly another dinghy carrying World staff
rounded the side of an iceberg, surprising the weary passengers with hot dogs
and Champagne. The residents whooped with excitement, grateful in equal
measure for the celebratory bubbly and much-needed caloric boost of the
dogs, laughing with each other about how simple pleasures can mean so much.
For among the things The World has perfected is the art of knowing
that sometimes luxury is getting what you want when you didnt know you
wanted it.
CUSTOMIZED
COMMUNITY
(Top) Apartment design
and decor is up to the
owners, who frequently
hire their own designers;
(bottom) The Worlds
spa menu was carefully
crafted after consulta-
tion with residents
about their treatment
preferences.
Experience 64
TRAVEL: MONTANA
W
anna cut through Warren Millers backyard? grins my
guide Steve, making a conspiratorial gesture at a glade
of trees just below the sprawling stone-and-cedar moun-
tainside home of the ski lmmaker. Im halfway down
the hill at Montanas Yellowstone Club and, from the looks of the largely
untracked mid-afternoon snow, we appear to be the sole skiers on the
mountain. Steves suggestion to trespass serves a 40-year-olds need to
feed the inner juvenile. So of course we do it.
To be fair, its a harmless transgression. Miller, the Yellowstone Clubs
honorary director of skiing, is more likely to invite trespassers like us
into his home for tea than to shoo us off with a shotgun. Like the rest of
the clubs approximately 400 members, hes excessively content in the
charms of this 13,600-acre private ski and golf retreat tucked into the
Madison range of southwest Montana.
A few turns later were at the main lodge, a 140,000-square-foot
(13,006-square-meter) post-and-beam chalet on steroids. This ethos
big without the buffoonery is the cornerstone of Yellowstones mystique.
For years, whispers abounded of a private Montana ski club, home to a
world-class golf course that was so sparingly played you could simply
walk on whenever the mood struck. The community was said to be pro-
tected by a legion of ex-secret-service agents patrolling the perimeter. A
Rocky Mountain Shangri-la, a secret paradise on earth.
Sam Byrne has heard it all. Hes the co-founder and managing partner of
CrossHarbor Capital Partners LLC, who in 2009 took on the clubs owner-
ship: Yellowstone Club is a place where people come to escape stress and
enjoy time with their families in a comfortable, relaxed environment.
And while Byrne can laugh about the tall tales surrounding the place,
theres no denying that this is not your normal club. A point underscored
as I walk into the lodge on the rst day and notice a sign advertising
an upcoming concert. Theyll clear out some of the tables in the vaulted
dining room and James Taylor will stroll in and play a set. For charity, a
staff member offers by way of explanation.
Byrne is quick to point out that, Grammy-winning folk legends
notwithstanding, the YC (as its known to members) is not the bastion
of the idle rich that its so often portrayed as. I grew up skiing with
the Boston Hill YMCA, he says and notes that the vast majority of mem-
bers are not Vanderbilts, Astors or other landed gentry, but self-made
people who just want to maximize precious downtime with their families.
That translates into never having to make a tee time at the stunning
WELCOME
TO THE CLUB
Occupying a superlative slice of southwestern
Montana, the Yellowstone Club aims to cater to
its intrepid members every whim.
BY NEAL McLENNAN

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TRAVEL: MONTANA
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Tom Weiskopf-designed golf course and never standing in line for the
chairlift. Luxurious to be sure, but glitzy? Not so much. You want fur
coats and celebrities, go to Aspen seems to be the mantra here.
The club came about as a result of one of the greatest real estate plays
in the American West, whereby Oregon timber man Tim Blixseth strung
together 47,000 contiguous acres neighboring Americas oldest National
Park and Ted Turners famed 113,000-acre Flying D Ranch. It was out of
that parcel that the Yellowstone Club was born. Blixseth and his wife
Edra envisioned the place as an ultra-exclusive retreat without peer.
Ultimately the Blixseths high-ying lifestyle and messy divorce plunged
the club into a very public bankruptcy right at the height of the Great
Recession. Enter Sam Byrne.
For Byrne and his partners, the YCs turnaround is more than just a
smart real estate play. CrossHarbor Capital has racked up a string of suc-
cesses turning around undervalued real estate assets, but Byrne came to
the YC as a member rst, one who valued the clubs unique mix of privacy
and world-class skiing. When the club lapsed into bankruptcy, he saw an
opportunity to step in and put it back on the right track. Since buying the
community, hes been single-minded in meeting nearly every member to
ensure everyone is on board with the clubs new direction, neatly summed
up in the motto, Where families gather.
Nothing is more symbolic of this transformation than the huge ma-
hogany bar that dominates the Lodges main room. Under the previous
owners it was an over-the-top caviar bar, surrounded by Persian carpets.
Now its a stop for casual breakfast and the de facto meeting place for
members before a day on the slopes, the course or the shing hole.
One of the pluses for members is that few outsiders are aware of
the clubs phenomenal terrain. At 2,200 skiable acres, its bigger than
Sun Valley; with 15 chairlifts, it has nearly as many as Park City;
Access to Big Sky and Moonlight
Basin make the skiable terrain 8,000
acres the largest in North America.
Experience 67
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RUSTIC CHIC
At Yellowstone Club, guided
trail rides can be planned
for the day or overnight in
the back country; (opposite
page) Sam Byrne shows of
a peak view; members meet
up, make plans and unwind
in the Warren Miller Lodge;
(previous page) residences
range from condominiums
to multi-story lodges this
one has six bedrooms.
Experience 68
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TRAVEL: MONTANA
STAY
The Yellowstone Club is only open to
members and their guests. Approved
prospective homeowners can arrange
access to one of the 20 guest cabins.
These ski-in, ski-out accommodations
are situated at a raried 8,400 feet
(2,560 meters), where they provide a
breathtaking view of the neighboring
Big Sky resort.
DINE
Both the Warren Miller Lodge and the
more intimate and secluded Rainbow
Lodge offer a note-perfect take on
elegant Rocky Mountain Cuisine.
Think racks of wild boar, loins of
venison and a wine list that hits the big
names but also has beautiful surprises
(such as the Sonoma Coasts cult pinot
noir, Flowers, available by the glass).
DO
In addition to the skiing, there are
snowmobile tours up neighboring
Eglise Mountain and Saturday evening
shinny hockey games on the outdoor
rink. In the summer, in addition to the
Tom Weiskopf-designed golf course
(pictured), theres also horseback riding
and some of the worlds best y-shing.
TAKE OFF
Bozeman Yellowstone International
Airport (BZN)
bozemanairport.com
Through a partnership with XOJET,
which has the Challenger 300 jet in
its eet, guests of Yellowstone Club
can get exclusive rates on private
travel, including priority access and
guaranteed access.
For more information regarding
Yellowstone Club, please visit
yellowstoneclub.com
or contact T 406 995 4900
ycsales@yellowstoneclub.com
MONTANA
Where to sleep in, dine out and refuel.
at 2,700 feet (823 meters), its vertical is longer than Taos.
The club is also connected by chairlift to the neighboring
Big Sky and Moonlight Basin resorts, both justly famous for
their mix of big, wide bowls and insane chutes for extreme
skiing, a genre more or less invented by YC head guide Scot
Schmidt. Such access brings the communitys skiable ter-
rain all the way up to nearly 8,000 acres the largest in
North America. And, as a reward for a day of turns, the YC
has thoughtfully scattered warming huts on the moun-
tain, which are essentially saunas lled with complimentary
candy, cookies and drinks.
Once the snow melts, the community becomes even less
populated. The championship golf course need only be
shared with the local elk and bighorn sheep. The summer
activities continue with horseback riding, kayaking, hiking
and the unparalleled y-shing that inspired A River Runs
Through It.
Above all, theres one constant: not a lineup in sight.
YC membership is capped at just 864 with no Phase 2
and no additional offerings. After the last property is sold,
Byrne says, We step back and turn the keys over to the
homeowners. And just like that, ownership of the club will
transfer to the membership, a group ideally suited to keep-
ing the Yellowstone Club vision on track.
Given his passionate involvement, I ask whether that day
will be somewhat bittersweet. He quickly shakes off the no-
tion. Itll just be sweet, he laughs and looks out the lodge
window at the untouched elds of snow. I cant wait to be
just a member here. Sam, I know how you feel.
TIE ONE ON
The clubs environs are
home to some of the best
y-shing in the world.
In a world where every second matters, a smarter skincare solution
was born. Mreadessos all-in-one formulas eliminate the
need for multiple products and are perfect for any skin type.
To make a long story short, simplicity speaks volumes.
the art of simplicity
Experience FP.indd 1 13-04-17 10:51 AM
experience 70 Experience 70
tenance service, come to us. She notes that in 2012, all of the
service centers received the FAA Diamond Award in recogni-
tion of excellence and commitment to training and quality.
She adds that when it comes to selling a used Bombardier
aircraft, a logbook that shows that it was serviced by the OEM
always gives it a higher perceived value on the market.
Taking Care of Business
In the United States, five facilities in Hartford, Fort
Lauderdale, Wichita, Dallas and Tucson are devoted to
keeping Bombardier business aircraft up to date and in peak
condition. (They are further supported by commercial aircraft
facilities in West Virginia, Macon and Tucson.) These wholly
owned service centers can handle scheduled maintenance,
engine work, avionics upgrades and retrots, paint work,
cabin reupholstery or even major interior modications and
refurbishments. The guiding motto is You. First. a clear
indication that whatever the customers need or time frame,
the service center will strive to meet it.
Stan Younger feels that the essence of successful mainte-
nance is to make owning our product easy. One facet of that
philosophy is to make the service centers themselves easy to
access. Generally the centers are in a region where theres
robust trafc, some more than others. We really dont want to
be at the main airport in a region because its so busy with
commercial maintenance, but we do like to be where the
customer can get to the main airport in a pretty quick
I
n the aviation world, AOG is shorthand for Aircraft on
Ground. But for a man like Stan Younger, whos devoted
his career to making sure aircraft are always ready
to do what theyre meant to do y the little acronym
is anathema.
For me, AOG is pretty simple. It means 9-1-1, says Younger,
vice president of aircraft service centers for Bombardier
Customer Services. The reasons for a plane being temporar-
ily out of service can range from a small part that needs to be
replaced to more pressing repair issues. For Younger, its a
matter of principle: The customers airplane is on the ground.
That means the customer is not enjoying our product. Its
really important that we remedy that as quickly as possible.
Happily, Bombardier business aircraft are supported by the
most sophisticated and seamless network of after-sales care
in the industry: the Bombardier Service and Maintenance
Network. With eight state-of-the-art service centers strate-
gically located across the United States, one in Amsterdam
and another set to open this year in Singapore, customers can
ensure that their aircraft remain in perfect ight-ready shape
at all times, wherever their travels take them. And if an AOG
situation does arrive, they can count on a swift resolution,
thanks in part to an expanding mobile-response capability.
Christina Peikert, Bombardier director of marketing,
communications and eServices, says the Service and
Maintenance Network is the crown jewel of maintenance.
You already have the best aircraft. If you want the best main-
READY FOR TAKEOFF
The worldwide Bombardier Service and Maintenance Network keeps aircraft
in top shape and on the move wherever they happen to be.
BY CHRISTOPHER KORCHIN
WINGSPAN
ALL-IN-ONE
Service centers perform
more than just scheduled
maintenance. They can
also handle everything
from exterior paint
work to major interior
refurbishments.
Experience 71
Our customers are measuring
us with a watch, and most of the
time with a stopwatch.
Stan Younger, vice president,
Bombardier aircraft service centers
Experience 72
WINGSPAN
manner, he says. On the question of whether its easy to get
clearance to land at these smaller airports, Younger says its
not a matter of scheduling days or hours in advance. You can
land the same minute, most of the time. Theres not an airport
were on that has a trafc problem.
Turnaround time is also key. Our customers are not
measuring us on our ability to get their airplanes serviced
with a calendar anymore that was the old days. Now theyre
measuring us with a watch, and most of the time with a
stopwatch. They need the airplane, thats why they bought it.
They didnt buy it for it to be in the shop getting xed. And so
making sure that they have the maximum amount of up time
with that aircraft is probably the most important thing we
can do, says Younger.
One significant advantage of servicing a Bombardier
aircraft through this proprietary network is that each one of
the over 2,000 employees has an intimate technical knowledge
of these ying machines. And a network of some 56 Authorized
Service Facilities in 27 countries, including Europe, Australia,
China and India, means that a Bombardier business aircraft
can receive the maintenance it deserves anywhere it goes.
House Calls
In the medical world they may be outmoded, but in aviation
maintenance, house calls are all the rage. Younger says that
mobile repairs are an increasingly popular choice. Last year
saw the introduction of Mobile Response Party trucks. A
team of two technicians can be dispatched at a moments
notice to a clients hangar or current location to perform a
growing range of repairs, as well as routine or even unplanned
maintenance. The customer doesnt have to expend fuel or
incur the cost of moving an aircraft every time they need to
get something done. We can service them with a mobile
response party anytime, right in the customers hangar. This
is the evolution of mobile service, says Younger.
Like the Bombardier Service and Maintenance Network
itself, whose motto is YES an assurance to customers that
everything is possible its all about keeping the worlds
nest business aircraft in the air and out of the shop.
Tucson, Arizona, may be famous for its giant
saguaros and desert sunsets, but its also home
to one of the nest aircraft service centers in
the world. Comprising over 1.1 million square
feet (102,193 square meters), 15 buildings
(including 12 hangars), three customer lobbies
and over 300 employees, the Tucson center has
a proud history and a bright future. Opened in
1976 as a Learjet completion, service and
modication facility, it now services Learjet,
Challenger, Global and regional jets.
The business and commercial campuses are
so awesome, says Stan Younger. But what
really makes the Tucson facility stand out is
the skill set of over 1,000 employees. Theyve
been doing this for such a long time on all of
our models of aircraft. Their ability to produce
at a high level is really one of the best-kept
secrets in all of aviation, he says. He adds that
the Tucson center is known for providing the
best after-market paint jobs in the industry.
Its also a family affair. The new general
manager of the business service center, Tim
McGuire, was kind of born and raised at that
service center, says Younger. He was an
avionics guy from the shop oor who worked
his way up through the whole system to
become the GM.
The giant facility, the largest in the Bombardier
Service and Maintenance Network, is a little off
the beaten path, tucked away in the Sonoran
Desert, but that works to its advantage as well.
The Arizona weather doesnt hurt, either. We
dont have snow days in Tucson, says Younger.
TOP SHOP
Experience 73
ON THE MOVE
Mobile Response Party
trucks can perform
maintenance in a clients
own hangar or preferred
airport; (opposite page)
Bombardiers Amsterdam
service center is one of
eight around the world.
Experience 74
FLEET: LEARJET
L E A RJ E T 4 5 X R
STATS
Crew: 2 Passengers: Up to 8 + 1
Maximum range*: 1,971 NM (3,650 km)
*(Theoretical range (+-5%) with 4 pax/2 crew, NBAA IFR 100 NM reserves, ISA)
HIGHLIGHTS
Master control panels are artfully concealed inside storage
boxes located on the arm ledges of each seat.
16 windows provide the perfect view and add to the cabins
bright, spacious atmosphere.
The ight decks dark cockpit concept provides vital information
on a need-to-know basis, minimizing distractions.
Aerodynamic 13-degree leading-edge wing sweep assists
fuel economy.
L E A RJ E T 6 0 X R
STATS
Crew: 2 Passengers: Up to 7 + 1
Maximum range*: 2,405 NM (4,454 km)
*(Theoretical range (+-5%) with 4 pax/2 crew, NBAA IFR 100 NM reserves, ISA)
HIGHLIGHTS
Stylish interior builds upon a stand-up cabin already well known
for its superior comfort, wide aisle and generous seated head and
shoulder room.
Delivers transcontinental range and outstanding climb capabilities.
Single-point pressure refueling system reduces turnaround time.
L E A RJ E T 4 0 X R
STATS
Crew: 2 Passengers: Up to 6 + 1
Maximum range*: 1,991 NM (3,687 km)
*(Theoretical range (+-5%) with 4 pax/2 crew, NBAA IFR 100 NM reserves, ISA)
HIGHLIGHTS
Superior cabin pressurization makes 45,000 feet (13,716 meters)
feel like 6,520 feet (1,987 meters) lower than Aspen, Colorado.
Largest cabin in the light business jet segment.
Enhanced Honeywell TFE731-20-BR engines deliver superior hot
and high performance with signicantly reduced takeoff distances.
Experience 75
L E A RJ E T 7 0
STATS
Crew: 2 Passengers: Up to 6 + 1
Maximum range*: 2,060 NM (3,815 km)
*(Theoretical range (+-5%) with 4 pax/2 crew, NBAA IFR 100 NM reserves, ISA)
HIGHLIGHTS
Features a new modern design interior, a next-generation
cabin-management system and Bombardier Vision
Flight Deck.
Delivers a quick climb to cruise altitude, exceptional hot
and high capabilities and slow landing speeds for greater
access to shorter runways.
New canted winglets improve aerodynamic efciency.
L E A RJ E T 7 5
STATS
Crew: 2 Passengers: Up to 8 + 1
Maximum range*: 2,040 NM (3,778 km)
*(Theoretical range (+-5%) with 4 pax/2 crew, NBAA IFR 100 NM reserves, ISA)
HIGHLIGHTS
All-new cabin interior provides spacious luxury with
superb functionality.
Seats eight passengers comfortably in double-club formation.
Powerful engines and advanced aerodynamics deliver
superior cruise speeds for faster and more efcient performance,
even in hot and high conditions.
The Bombardier Vision Flight Deck combines the best in
technological advancements with superior designer aesthetics
for an unprecedented level of control and comfort.
L E A RJ E T 8 5
STATS
Crew: 2 Passengers: Up to 8 + 2
Maximum range*: 3,000 NM (5,556 km)
*(Theoretical range (+-5%) with 4 pax/2 crew, NBAA IFR 100 NM reserves, ISA)
HIGHLIGHTS
Largest, fastest, longest-range Learjet aircraft ever.
Next-generation performance, comfort and technology.
Largest cabin in the midsize jet category.
Features the state-of-the-art Bombardier Vision Flight Deck.
Clean-sheet design featuring a composite structure.
Experience 76
FLEET: CHALLENGER
C H A L L E NG E R 3 0 0
STATS
Crew: 23 Passengers: Up to 10
Maximum range*: 3,065 NM (5,676 km)
*(Theoretical range (+-3%) with 8 pax/2 crew, standard BOW, NBAA IFR 200 NM reserves,
ISA and maximum allowable fuel)
HIGHLIGHTS
Most popular and best-selling jet in the super-midsize category.
The rst business jet to feature Lufthansa Techniks
top-of-the-line nice cabin management system and now
with optional niceview.
Enhanced Internet and voice connectivity options
available worldwide.
Holds ve world records sanctioned by the National
Aeronautic Association.
C H A L L E NG E R 6 0 5
STATS
Crew: 23 Passengers: Up to 12
Maximum range*: 4,000 NM (7,408 km)
*(Theoretical range (+-3%) with 6 pax/2 crew, standard BOW, NBAA IFR 200 NM reserves,
ISA and maximum allowable fuel)
HIGHLIGHTS
State-of-the-art Ethernet-based Airborne A/V system.
Ergonomic cockpit designed by pilots, for pilots.
Now available with the optional Bombardier Enhanced Vision
System (BEVS) and optional Head-Up Display with lower
minima operational credit.
Transport Canada- and EASA-certied for steep approach landing
at London City Airport.
Latest version of the Challenger 600 series jet, the worlds best-selling
large segment jet with more than 900 aircraft in service.
C H A L L E NG E R 8 5 0
STATS
Crew: 23 Passengers: Up to 14
Maximum range*: 2,811 NM (5,206 km)
*(Theoretical range (+-3%) with 8 pax/2 crew, standard BOW, NBAA IFR 200 NM reserves,
ISA and maximum allowable fuel)
HIGHLIGHTS
Roomy galley independent of the cabin allows discreet
gourmet meal preparation for as many as 14 passengers.
General Electric CF34-3B1 turbofans are reliable, fuel-efcient
and make for a quieter cabin.
Time-tested airframe and design mean low operating costs
and high value.
Experience 77
G L OBA L 5 0 0 0
STATS
Crew: 23 Passengers: 817
Maximum range*: 5,200 NM (9,630 km)
*(Theoretical range (+-3%) at Mach 0.85 (903 km/h) with 8 pax/3 crew, NBAA IFR reserves, ISA)
HIGHLIGHTS
Widest cabin cross section and longest seating area in its class with
6 feet 3 inches (1.91 meters) in height.
Global aircraft wing features leading-edge slats and trailing-edge fowler
aps, allowing it to land at lower speeds, giving pilots more decision time.
High-thrust engines have an extended at rating (ISA + 20C),
assuring smooth takeoff performance at high temperatures.
Features the Bombardier Vision Flight Deck, offering the industrys
most advanced avionics suite, paired with superior design aesthetics
to create the ultimate ight control environment.
G L OBA L 7 0 0 0
STATS
Crew: 24 Passengers: 1019
Maximum range*: 7,300 NM (13,520 km)
*(Theoretical range (+-2%) at Mach 0.85 (903 km/h) with 10 pax/4 crew, NBAA IFR reserves, ISA)
HIGHLIGHTS
Unparalleled four-zone cabin offers more living space and a greater
selection of cabin congurations, optimizing productivity and comfort.
Next-generation GE Passport engines developed specically for the new
Global 7000 and Global 8000 aircraft offer exceptional range and
efciency with low fuel burn and low emissions.
All-new high-speed transonic wing optimizes aerodynamic efciency.
Entry into service scheduled for 2016.
G L OBA L 8 0 0 0
STATS
Crew: 24 Passengers: 819
Maximum range*: 7,900 NM (14,631 km)
*(Theoretical range (+-5%) at Mach 0.85 (903 km/h) with 8 pax/4 crew, NBAA IFR reserves, ISA)
HIGHLIGHTS
Flies further than any purpose-built business jet on the market.
Unprecedented range capability translates into faster
connections, including key routes such as Los AngelesSydney
and Hong KongNew York.
Lowest fuel burn and lowest emissions in its class, matching
efciency with environmental responsibility.
Features the Bombardier Vision Flight Deck as standard equipment
with the most up-to-date avionics suite available.
Entry into service scheduled for 2017.
FLEET: GLOBAL
G L OBA L 6 0 0 0
STATS
Crew: 24 Passengers: 819
Maximum range*: 6,000 NM (11,112 km)
*(Theoretical range (+-3%) at Mach 0.85 (903 km/h) with 8 pax/3 crew, NBAA IFR reserves, ISA)
HIGHLIGHTS
The most accomplished and luxurious business jet created to
accommodate the needs of the most discerning travelers.
Standard cabin conguration features three distinct living and working
areas, including a separate aft sleeping compartment and lavatory
for added comfort and privacy. Also available with a stand-up shower.
Features the Bombardier Vision Flight Deck, offering the industrys
most advanced avionics suite, paired with superior design aesthetics
to create the ultimate ight control environment.
BANDIERA
Experience FP.indd 1 13-04-17 10:44 AM
Experience 79
February 21, 2013
LEARJET 85 CLOSER TO FIRST FLIGHT
The Learjet 85 aircraft program continues to make solid progress as the brand new aircraft gets closer to its rst ight. Several key milestones
have been reached and the rst ight-test aircraft is now signicantly advanced. The complete pressure fuselage, including the nose, aft fuselage
and empennage, has been joined, the landing gear has been installed and the wing is attached to the fuselage. Created with a clean-sheet design,
the Learjet 85 aircraft is set to redene the midsize segment with legendary Learjet performance and advanced technology, including the
Bombardier Vision Flight Deck. It will be the largest, fastest and longest-range aircraft in the Learjet family, able to connect city pairs such as
MontrealLos Angeles.
BOMBARDIER NEWS
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November 29, 2012
NetJets Signature Move
In a special ceremony held at its Global
Completion Centre in Montreal, Canada,
Bombardier delivered its rst Signature
Series Global 6000 aircraft to NetJets.
It was the rst all-new jet of the 670
aircraft that NetJets has on order with
Bombardier eight are now in service.
The recently introduced NetJets Signature
Series aircraft are customized from design
through production, including advanced
cockpit and cabin technologies. Aircraft in
the series include the Global jet family as
well as Challenger 300 Series and
Challenger 605 Series jets.
Experience 80
BOMBARDIER NEWS
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September 1719, 2013
EUROPEAN CONFERENCE CALL
This September, pilots and maintenance professionals will come together to learn about the latest advances on their Learjet, Challenger and
Global business aircraft when Bombardier hosts its much anticipated European Regional Maintenance and Operations (M&O) conference in
Vienna, Austria. Experts from across Bombardiers Customer Services division will share news and updates, all geared toward helping
operators lower direct maintenance costs, while maximizing aircraft reliability and operational safety. Hosting regional events around the
globe allows content to be tailored to the realities of the operators in each region. Bombardier has one of the most extensive support networks
in the business and commercial aviation industry. Flight and maintenance representatives may learn more and register online by visiting
Bombardiers Shows and Events website. events.aero.bombardier.com
October 31, 2012
200TH CHALLENGER JET
The Challenger aircraft
program marked a milestone
with the entry into service of its
200th Challenger 605 jet. The
aircraft was handed over to its
new owner during a special
ceremony at the Challenger
facility in Dorval, Canada, with
hundreds of proud employees in
attendance. The Challenger
program rst took ight on
November 8, 1978, when the
Challenger 600 aircraft lifted
off from Canadairs plant in
Saint-Laurent, Quebec.
November 27, 2012
VistaJet
Thinks Global
Bombardier and luxury aviation
company VistaJet signed an
order worth $7.8 billion at 2012
U.S. list prices, if all options are
exercised. The deal includes up
to 142 Global business aircraft:
rm orders for 56 Global jets (25
Global 5000, 25 Global 6000 and
six Global 8000 jets) and options
for a further 86 Global jets. For
VistaJet founder and chairman
Thomas Flohr the order signies
a key part of the companys
ambition to make business
aviation more accessible to the
emerging markets.
Bombardier Business Aircraft
president Steven Ridolfi
and VistaJet founder
and chairman Thomas Flohr
Experience 81
October 11, 2012
OUTSTANDING AVIATOR
The inaugural Eugene Cernan Safety Award was presented by Bombardier Aerospace to Special Agent Troy
Smith (not pictured) of the Federal Bureau of Investigation Aviation Department for his outstanding
professionalism and his ability to lead by example. The ceremony took place in Wichita, Kansas, at the 16th
edition of Safety Standdown USA. Originally conceived in 1996 as a safety-training event for the Learjet
ight demonstration team, Safety Standdown has since expanded into a program for all pilots corporate,
commercial and military free of charge and supplemented by online materials through Facebook and
Twitter and on the dedicated website. safetystanddown.com
February 28, 2013
CHINAS CDB
TAKES FLIGHT
Bombardier Aerospace
revealed the previously
unidentied buyer of ve
Global 6000 jets: CDB Leasing,
a subsidiary of China
Development Bank, the rst
leasing company in China.
Aviation leasing is CDB
Leasings main and most
mature business sector.
Established by the Chinese
government to support the
countrys economic
development, CDB provides
medium- to long-term
nancing facilities and aligns
its business focus with national
economic strategy.
March 1518, 2013
Luxe Life with
Peninsula Hotels
Bombardier and Peninsula
Hotels partnered this spring
to offer an insiders look at the
sumptuous services and
amenities that the hotel brand
reserves for its most
discerning guests. Select
media traveled from Beijing to
Shanghai on a Global 6000 jet,
enjoying Peninsula-catered
meals and personalized
service along the way. On the
ground, they stayed in the
brands two exceptional
mainland properties and
sampled unique experiences,
such as the Peninsulas
Lifestyle Academy program,
its top-class culinary journey
Art de la Table and a private
dinner on the Great Wall.
January 22, 2013
Global 6000 Jet
Obtains Brazilian
Certication
Bombardier Aerospace
announced that it has received
full certication for its
Global 6000 jet from Brazils
Agncia Nacional de Aviao
Civil. With this new
certication the entire
families of Learjet, Challenger
and Global aircraft have
Brazilian certication.
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Captain Eugene Cernan
presenting his namesake
safety award.
Experience 82
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BOMBARDIER NEWS
January 5, 2013
STAR SHUTTLE
Widely regarded as the rst stop of the year on the lm industrys awards circuit, the Palm Springs
International Film Festival sees an annual exodus of celebrities from Hollywood to Palm Springs, California,
for the star-studded charitable event. This January Bombardier Business Aircraft partnered with
The Hollywood Reporter to sponsor a Challenger 300 aircraft that shuttled stars such as Naomi Watts, Bradley
Cooper, Tom Holland, Diane Lane and Richard Gere from Santa Monica directly to the festivities.
Delivering the highest quality engine care and service is our
business, and has made CorporateCare the world leader of business
jet engine maintenance programs. A fact recognised in more than
just words. Aircraft enrolled in CorporateCare have higher asset
values, so while you are enjoying peace of mind today, you are
also investing in tomorrow. For more on CorporateCare, contact Steve
Friedrich, Vice President Sales & Marketing, at +1 (703) 834-1700,
corporate.care@rolls-royce.com. Trusted to deliver excellence
www.rolls-royce.com
A clear
reection
of value
with CorporateCare
Experience FP.indd 1 13-04-17 10:51 AM
Sonata Streamline
Self-winding. Patented manufacture movement with
Silicium technology and 24 hour alarm and countdown.
Titanium case with ceramic bezel.
Also available with 18ct gold bezel.
WWW. ULY S S E - NAR DI N. COM F OR A C ATALOG, C AL L 5 6 1 - 9 8 8 - 8 6 0 0 OR E MAI L : US A9 8 @ULY S S E - NAR DI N. COM
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Experience FP.indd 1 13-04-17 10:52 AM