DEDICATION

I dedicate all my efforts and struggles of the educational life of my dear

PARENTS who help support and guide the course of my educational
life, without them Im meaningless.

Also I devote the work of this internship report on FAYSAL BANK
LTD, as respectable and honorable teachers who teach and support me
develop my personality as a competent professional.

And also this internship report on bank dedicated to all STUDENTS.















ACKNOWLEDGMENT
By the grace of ALLAH almighty, who has enabled me to do this entailing hard work. It is a matter of
pleasure and privilege for me to complete the internship and also to complete this internship report on
Faysal Bank, Mirpur Khas Branch.
I would like to thank Mr. Murtaza Jamali Manager of Faysal Bank Mirpur Khas Branch who allowed me
to work with their team. I am most humbly thankful to all the employees of Faysal Bank Mirpur Khas
Branch and especially to these personalities for their continuous support and precious time with me.
Mr. Muhammad Asif Malik(OM)
Mr. Muhammad Ayaz
Mr. Parvaiz Rajpal
Mr. Karan Kumar
Mr. Bahadur Lashari
Mr. Naeem
Mr. Qalb-e-Hussain
Ms. Tanya Lateef












TABLE OF CONTENTS
CONTENTS PG:NO
Executive Summary
CHAPTER # 1 : INTRODUCTION OF BANKING SECTOR

Introduction of bank
Meaning of bank
History of banking in pakistan
CHAPTER # 2 : INTRODUCTION OF ORGANIZATION
Introduction of faysal bank ltd
History of faysal bank ltd
Vision of faysal bank ltd
Mission of faysal bank ltd
Capital and ownership
Conformity to islamic shariaa
Board of director
CHAPTER # 3: ORGANIZATIONAL STRUCTURE

Organization structure of faysal bank
General profile of fbl
Structural dimension
Formalization
Specialization
Standardization
Hierarchy of authority
Centralization
Complexity
professionalism
Orgranogram at the head office level
Orgranogram at the branch level
Different department of fbl
Operations department
Agri-financ department
Credit administration department
Marketing department
Consumer & finance department
Documentary credit and foreign trade department
Clearing department

CONTENTS PG:NO
CHAPTER # 4: PRODUCTS AND SERVICES

Products offering
Deposite product (Accounts)
1. Faysal saving account
2. Rozana munafa plus account
3. Basic banking account
4. Faysal moavin
5. Faysal premium
6. Faysal izafa
7. Mahfooz sarmaya
8. FCY saving plus
Consumer finance products
1. Faysal car financing
2. Faysal house finance
3. Faysal financ
Coroperate and investment banking
1. Coroperate financing
2. Sme financ
3. Trade financing
4. Treasury and capital market
5. Investment banking
6. Agriculture financing
7. Cash management
Service offering
Pocket mate visa debit card
Travellers cheques
Transfer of funds
Safe deposite locker
Non stop banking
Chapter # 5 : SWOT ANALYSIS

Strenghts
Weakness
opportunities
threats
CHAPTER # 6 : MAJOR ACTIVITIES PERFORM DURING INTERNSHIP

Experience of working on different
General banking account opening
1. Bills abd remittance
2. Deposite deparment
3. Cash department
Credits and advance department
Agriculture department
Western union and locker service department
Housing department
Auti department
Card department
CONCULSION

RECOMENDATION

BIBLIOGRAPHY

EXECUTIVE SUMMARY

Pakistan after getting its independence, did not inherit a strong banking industry andsince then saw a
number of events in the industry, like the nationalization of banks in the1970s. However today, the
banking industry of Pakistan has been growing over the past fewyears, mainly because of the consistent
policies implemented by the Government of Pakistan,including the privatization of banks in Pakistan.
Also the State Bank of Pakistans, monetary policy has been very friendly toward the banking industry.

There are a number of different banks established in Pakistan, including localincorporated commercial
banks, foreign incorporated commercial banks, development financialinstitutions, investment banks,
housing finance companies, micro finance banks and Islamic banks.Faysal Bank Limited (FBL) started its
operations in 1995 as a local bank of Pakistan.On January 1, 2002, Al Faysal Investment Bank Limited,
another group entity in Pakistan,merged into Faysal Bank Limited which resulted in a larger institution.

The majority shareholding of Faysal Bank Limited is held by Ihtmaar Bank B.S.C an investment bank
listed inBahrain, while it has one subsidiary i.e. Faysal Management Services (Pvt.) Limited (FMSL).The
company is committed to its clients' best interests as well as preserving a goodrelationship
by defining realistic objectives. Faysal Bank is continuously innovating, deliverycreative and high-quality
solutions which fit best its clients needs.It maintains a high ethical standards and unconditional
compliance with regulations andlaws

It values its integrity and actively promotes the know your customer policy
amongstFaysal employees to ensure that the company is not involved in any money laundry
operation.Hi r i ng and r et ai ni ng t he bes t peopl e whi l e r es pec t i ng di ver s i t y, enc our
agi ng s el f improvement, recognizing and rewarding merit are the key values of Faysal Bank.


















































CHAPTER # 1
INTRODUCTION OF
BANKING SECTOR
INTRODUCTION OF BANKING SECTOR
INTRODUCTION OF BANK:
A bank is a financial institution which deals with deposit and advances and other related services. It
receives money from those who want save it the form of deposit and it lends money to those who need
it.

MEANING OF BANK:
The word bank is of a European ori gi n and is driven from Italian word BANCO which
means a table or a counter.

HISTORY OF BANKING IN PAKISTAN:
History of Banking in Pakistan starts from the partition of Indo-Pakistan sub continent in August, 1947.
At that time, the areas consisting Pakistan had 631 offices of 45 scheduled banks out of which 487 were
located in West Pakistan and 114 in East Pakistan which was also served by 500 offices of small and non-
scheduled banks. There were 19 branches of foreign banks in Pakistan but they had a very limited role to
play.

Just after the partition, the Indian bankers started immigrating and shifting the head offices of their banks
and capital to India. It caused a great set back to the banking field in Pakistan, and resulted in decline in
the number of offices in schedule bank from 631 to 195 by 30th June, 1948. The West Pakistan the
number fell from 487 to 81 in East Pakistan from 144 to 69 by 30th June, 1951. Among these Habib Bank
Ltd., with 25 offices and Australia Bank Ltd. with 19 offices were institutions run by Muslims who shifted
their head offices to Pakistan.

after the consultation of two government the Reserve Bank of India was asked to finish the agreement
from 30th June instead of from 30th September,1948. So the Government of Pakistan decided to
establish the State Bank of Pakistan as its central bank from 1st July, 1948.
The State Bank of Pakistan's policy encouraged expansion in established banks, establishment of new
banks, and weeding out of unsound banks just to faster the growth of banking system in the country.
On January 1, 1974 the Government of Pakistan nationalize all the Pakistani scheduled banks including
State Bank of Pakistan, industrial bank of Pakistan, Agricultural Development bank of Pakistan through
the bunk- nationalization act, 1974 to achieve the desired objectives.

The federal Government also set up a Pakistan Banking Council on March 21, 1974 to look after the
organizational and operational matters including evaluation and progress of the nationalized commercial
banks.



































CHAPTER # 2
INTRODUCTION OF
ORGANIZATION
INTRODUCTION OF ORGANIZATION
INTRODUCTION OF FAYSAL BANK LIMITED:
Faysal Bank Limited (Bank) was incorporated in Pakistan on October 03, 1994 as a public quoted
company listed on Karachi & Lahore stock Exchanges. The six Pakistan branches of Faysal Islamic Bank of
Bahrain E.C. amalgamated with the Bank when it commenced business operations effective January
01,1995.

HISTORY OF FAYSAL BANK LIMITED:
Faysal Bank started operations in Pakistan in 1987, first as a branch set-up of FaysalIslamic Bank of
Bahrain and then in 1995 as a locally incorporated Pakistani bank under the present name of Faysal Bank
Limited. On January 1, 2002, Al Faysal Investment Bank Limited, another group entity in Pakistan,
merged into Faysal Bank Limited which resulted in alarger, stronger and much more versatile
institution.Faysal Bank Limited is a full service banking institution offering consumer, corporateand
investment banking facilities to its customers. The Bank's widespread and growing network of branches
in the four provinces of the country and Azad Kashmir, together with its corporateoffices in major cities,
provides efficient services in an effective manner.The strength and stability of Faysal Bank Limited is
evident through the Credit Ratingassigned by JCR-VIS Credit Rating Company Limited of "AA" (Double
A) for long to mediumterm and "A-1+" (A One Plus) for short term.The majority share holding of Faysal
Bank Limited is held by Ithmaar Bank B.S.C aninvestment bank listed in Bahrain.

VISION OF FAYSAL BANK LIMITED:
Excellence in all that we do.

MISSION OF FAYSAL BANK LIMITED:
Faysal Bank shares its mission statement with the DMI Trust. Our mission being The introduction of a
just and equitable financial system by being a world class multi-purpose financial institution, providing a
range of specialized services, working on Shariah principles.

CAPITAL AND OWNERSHIP:
The majority share holding of faysial bank limited is owned by companies of Dar Al Maal Islami Trust
(DMI)including Shami bank of bahrain E.C. the remaining shareholder comprise of the general public,
NIT and other institution the bank share are quoted on the karachi abd lahore stock exchange.

CONFORMITY TO ISLAMIC SHARIAA:
The Holy Quran outlines for Muslims a complete code of life for dealing individually or collectively. This
is future amplified by saying and practice of Holy Profit(May be upon him) From these guidelines , an
Islamic economic system can be elaborated upon, aimed at creating a socially, economically and
politically viable and just environment supporting the universal well being of humanity
In this context all functions of the bank are performed in strict adherence to the principles of Islamic
Shariaa. In order to ensure such conformity of Shariaa, the Bank operations are checked and monitored
by its Religion Supervisory Board to whom the management reportsperiodically. In case of new
operations and activities prior approval of Religious Supervisory Board is invariably obtained by the bank
management.
The Religious Supervisory Board of the bank itself comprises eminent scholars of Islamic Shariaa from
Bahrain, Egypt, Saudi Arabia, Turkey, and Pakistan possessing in-death knowledge of the conditions in
which the Bank operates. The Groups Religion Board, composed also of many internationally renowned
Islamic Scholars, provides advice from time on issue that pertain to Group level implementation.

BOARD OF DIRECTOR:
These are member of board of director
Syed Naseem Ahmad (Chairman)
Naveed A.Khan (President & Co)
Graham Roderick Walker (Director)
Mohammad A. R. Hussain (Director)
Muhammad A Rahman Bucheerei (Director)
Farooq Rahmatullah (Director)
Tariq Iqbal Khan (Director)
Shahid Ahmad (Director).























































CHAPTER # 3
ORGANIZATION
STRUCTURE
ORGANIZATION STRUCTURE
ORGANIZATION STRUCTURE OF FAYSAL BANK:
The organizatinal structure of faysal bank is functiional. Faysal bank has nation wide network of
branches. Most of the departments have been divided n the basis of structure of the organization
promotes economies of scale because all emploees are located in the same department and share the
same resources but this structure has also restricted coordination among the deparmentss and hence
lead to a lesser degree of invaction.A number of policies and procedure including the prudent risk
management have been put in place.

GENERAL PROFILE OF FAYSAL BANK LIMITED:


STRUCTURAL DIMENSION:
Structure dimension of faysal bank limited consist on,
Formalization
Specialization
Standardization
Hierarchy of authority
Centralization
Complexity
Professionalism

FORMALIZATION:
Faysal bank is highly formalized, the reason is that to have proper and quick data base of
customer,formalization is there. High formalization in faysl bank is specified o every employee in the
department but there is no rigidity found in this context, every employee is volunteer to help other.
Some rules are there, like to maintain the record of customer first or to deal customer fairly, no smoking
and the things which irriate the customers are not allowed, things are to be do in pleasant manners and
procedures are there to perform those rules.

SPECIALIZATION:
In to days dynamic environment and tough competition, bank need efficiency and have to perform
specialized tasks. There are many deparments In faysal bank and jobs are divided among the emploees
Company profile Faysal bank limited
Ticker FAYL
Exchanges LSE,KSE,ISE
2009 profit 476392000
Major industry Financial
Sub industry Commerical bank
Country Pakistan
Emploees branches 5000 approximately
Website www.faysalbank.com
of each department. As every department is performing its task separetely. The emploees are highly
efficient in performing their work in the specialized environment.

STANDARDIZATION:
In faysal bank, standardization is there. There are standard rules and procedures defined by the top
management for execution. Of the tasks. The organization of the standards keeps every employee
aware of the procedure adopted during different situations.

HIERARCHY OF AUTHORITY:
Hierarchy of authority of faysal bank is short because there are so many people working
under the supervision of one person, so that span of control is wi de.

CENTRALIZATION:
In faysal bank centralization is high and the goal are set by top management and low level management
just working according to the guideline provide by top management.

COMPLEXITY:
In faysal bank vertical complexity is low and horizontal complexity is high because of varity or activities
performed and number of department are in the bank.

PROFESSIONALISM:
Professionalism is high in faysal bank. After every 3 month employee are trained under the experience
and skills researchers in the terms of eductaion, career developmet,above all,and ethics traning.

ORGRANOGRAM AT THE HEAD OFFICE LEVEL:











Board Of Director
Chief Excutive
Area Manager
South
Area Manager
North
Excutive incharge

Excutive
ORGRANOGRAM AT THE BRANCH LEVEL:
BM (M Yahya)
M Yahya



FM (Vacant)
CM (Ahsan
Iqbal Shekh
SPBO
(Ali Naqvi)
PBO
(Khalil Tahir)
PBO (Amir Ali
Dogar)
CSO 1 (Adrish
Iqtadar
CSO 2 (Rabia
Shafqat)
CSO Asset
(M Bilal Bari)
CSO 3
(Shabnam)
Raiz)
TPO (Maryam
Shazadi)
YIDER
(Yasmeen)
LOCKER OFFICER
(Faiza)
OPS SUPPORT
OFFICER (Ali)
RO
(Sadiq Ahmed)
TELLER 1
(Ehtesham)
SUB CASHER
(SORTER)
TELLER 3
(M.Umer)
TELLER 2
(Ramzan)
Anjum
MESSANGER
(vacant)
MESSANGER
(Khurshyd)