Assesses business context Analyzes customers Analyzes competitors and substitutes Assesses the business network PP. 44-45 Capabilities enable a company to execute current strategy while providing a platform for future growth. P. 45 Porter's Value Chain Primary Activities (e.g., Create Demand, Fulfill Demand, Serve the Customer) Support Activities (i.e., activities that make the primary activities possible) The value chain suggest that the methods of achieving competitive advantage are Lowering Cost Adding Value SCM is driven by understanding the value chain ERP integrates all the information together in a single application SCM applications leverage the ERP as a single major source for up-to-date information Most CIOs who have tried to install SCM applications say they are glad they did ERP first http://www.cio.com/article/40940/Supply_Chain_Management_Definition_and_Solutions Value Chain Value Network Refer to Appendix 1 B in the Textbook for more about Value Networks Capability Audit A Capability Audit of the business model Analyzes processes and infrastructure P. 46 Streamlined, synchronized processes are one of the most powerful sources of IT-enabled proprietary advantage. P. 46 Capability Audit A Capability Audit of the business model Analyzes processes and infrastructure Evaluates people and partners P. 46 Have leaders developed clear performance targets, measurement systems, rewards, and punishments that ensure transparency and fairness? P. 47 Capability Audit A Capability Audit of the business model Analyzes processes and infrastructure Evaluates people and partners Assesses organization and culture P. 46 Does the informal culture support or hinder individuals and groups as they attempt to fulfill their roles and responsibilities P. 47 Capability Audit A Capability Audit of the business model Analyzes processes and infrastructure Evaluates people and partners Assesses organization and culture Evaluates leadership and governance P. 46 Governance systems include strategic controls (scanning the environment, defining strategic position, setting goals, and prioritizing projects and investments); operating controls (defining short-term objectives and controlling current business operations and projects); effective risk management (identification and management of key risks); and effective development and management of the shared values and culture that guide decisions and actions. http://finance.yahoo.com/news/risk-management-gains-stature-c-120000255.html P. 47 Value Audit A Value Audit of the business model Identifies internal and external stakeholders Identifies business model drivers and alignment Develops the financial model and determines financing needs PP. 48-49 Using the DuPont Formula to Deconstruct ROE http://www.nickols.us/se_intervention_logic.htm Evolving the Amazon.com Business Model (1995-2000) Assessing the Impact of IT on Business Model Alignment Impact of IT on Industry Structure and Relationships IT Impact Map: IBM Path to Business Transformation IT Impact Map: Medtronic (MDT) Path to Business Transformation Assignments Due Case Study II Reading I News item A: Globalization News item B: Geert Hofstede Cultural Factors News item C: Business Agility Group project: One page description of the project