ShortGuide

Installation and licensing of Avira AntiVir

 ShortGuide | Installation and licensing of Avira AntiVir

Avira AntiVir Premium

Avira Premium Security Suite

There are different ways to install the AntiVir license from the Avira Online Shop. First ensure that you have
the right AntiVir software. Otherwise, the license is invalid when installing the license. This guide is designed
for Avira AntiVir Premium and Avira Premium Security Suite.

A. Installation and activation of Avira AntiVir

B. Renewing an Avira AntiVir license
C. License installation fails

Your order confirmation email (for example, with the subject: Ref.Nr. 1234567: Your order for products from
Avira GmbH) contains the activation code for the AntiVir product you have purchased. Please copy or print
out this email, as you will require it during the installation.

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 ShortGuide | Installation and licensing of Avira AntiVir

A. Installation and activation of AntiVir

Please take the following steps:

1. Open our website www.avira.com and click on the Downloads menu, to download the program file.

By clicking on the desired AntiVir product, for instance on Avira AntiVir Premium, you can select the pro-
gram file for the download. Save the program on your hard drive (e.g. on the Desktop) and start the installa-
tion by double-clicking the program file.

Program file AntiVir Premium: avira_antivir_premium_en.exe

Program file Avira Premium Security Suite: avira_premium_security_suite_en.exe

If you already have another Avira version on your computer, the set-up program will ask you if you wish to
uninstall it. Please confirm this by selecting Yes. A restart will be necessary, then the installation continues
automatically.

2. Please enter the activation key included via email in the license assistant.

AntiVir can also be activated in

form of a trial license or if you al-
ready have a license file HBEDV.
KEY, you can enter it here. Click
on the HBEDV.KEY link in the
sentence “I already have a valid
HBEDV.KEY License file.“

Note: You require an Internet

connection to activate the prod-
uct. If you are using a proxy serv-
er you may need to configure the
Proxy settings.

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 ShortGuide | Installation and licensing of Avira AntiVir

In the next window you need to enter your personal data, to create the license. The fields that have a * are
mandatory.

The information about your license is now displayed. Please check your data and confirm with Next.

3. The installation will then continue and can be completed by clicking on Finished.

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 ShortGuide | Installation and licensing of Avira AntiVir

4. Open the AntiVir software by click-

ing on the AntiVir symbol on your
desktop. You will see the main window
(Control Center) of AntiVir after com-
pleting the installation and the first
update.

B. Renewing an AntiVir license

These instructions explain how to extend your current AntiVir license and also how to convert a test license
into a full license.

Open the AntiVir main window with: Start > Programs > Avira or from the program icon on the Desktop.

1. Click on the Help menu and select Licensemanagement.

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 ShortGuide | Installation and licensing of Avira AntiVir

2. Please enter the new activation code you have obtained in the license assistant > License product .

If you have not purchased a new license yet, please select the option Renew license. You will be directed to the
online shop where you can buy a license.

After completing the purchase and obtaining the activation key, you need to go back to section 1 of the in-
structions: “B. Renew AntiVir license”.

C. License installation fails

When entering the activation key (OTC), you might encounter one of the following error messages:

Error code 407: It is not possible to connect with the activation server. A proxy is used for Internet con-
nection.

Solution: Configure your Proxy settings in the license assistant.

Error code 551: The activation code was not correctly inserted.

Solution: Check the code you inserted. Pay attention to capitalization and to the “-” character between the
5 blocks.

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 ShortGuide | Installation and licensing of Avira AntiVir

Error code 555: You are using an OTC that does not match the AntiVir software you are using.

Solution: Please stop the installation, check the AntiVir version in the order confirmation email and
download the corresponding AntiVir software program from the Download area on www.avira.com.

www.avira.com/en/download/index.html

Error code 556: The license period of the OTC entered has expired.

Solution: Purchase a new OTC from our online shop.

No Internet connection: Please check your Internet connection. AntiVir was not able to connect to the
license server to activate your product. Please contact our Customer Care Center at avpe@avira.com, if you
do not have an Internet connection and wish to activate your Avira software.

We hope you found this guide useful and enjoy the security of your new
Avira AntiVir software.

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ShortGuide | Installation and licensing of Avira AntiVir

© Copyright Avira GmbH 2009

Errors and technical alterations reserved
as at: November 2009

Avira GmbH
Lindauer Str. 21 | 88069 Tettnang
Telephone: +40 7542-500 0 | Fax: +49 7542-525 10
www.avira.com