A STUDY ON THE BUSIENSS PRACTICES IN DELPHI-TVS DIESEL SYSTEMS

LIMITED, CHENNAI

A SUMMER PROJECT REPORT

Submitted by

ALAGESWARI.R
Register Number: 1391002

in partial fulfilment for the award of the degree of

MASTER OF BUSINESS ADMINISTRATION
in
DEPARTMENT OF MANAGEMENT STUDIES

SRI RAMAKRISHNA ENGINEERING COLLEGE
Coimbatore-641 022
AUGUST 2014














SRI RAMAKRISHNA ENGINEERING COLLEGE
COIMBATORE-641 022
Department of Management Studies

A SUMMER PROJECT REPORT

AUGUST 2014

This is to certify that the project report entitled
A STUDY ON BUSINESS PRACTICES IN DELPHI-TVS DIESEL SYSTEMS LIMITED,
CHENNAI
is the bonafide record of project work done by
ALAGESWARI.R
Register Number: 1391002
of Department of Management Studies during the year 2014-2015


__________________ __________________________
Project Guide Director Management Studies


Submitted for the project Viva-Voce examination held on ______________



_______________ ________________
Internal Examiner External Examiner










Declaration






DECLARATION



I affirm that the Summer Project work titled A Study On Business Practices in DELPHI-TVS
Diesel Systems Limited being submitted in partial fulfillment for the award of MBA, is the
original work carried out by me. It has not formed the part of any other project work submitted
for award of any degree or diploma, either in this or any other University.







Alageswari.R
(1391002)




I certify that the declaration made above by the candidate is true











Dr.G.Lalitha kumari
Associate professor
Department of Management Studies















































Acknowledgement





ACKNOWLEDGEMENT


I am very thankful to the Management, Dr.A.Ebenezer Jeyakumar, Director (Academics)
and Dr.N.R.Alamelu, Principal of Sri Ramakrishna Engineering College for providing facilities
to complete the project work.

I express my immense gratitude to Dr.K.Chitra, Director, Department of Management
Studies and faculty guide, for her constant support to undergo study in an extensive manner and
her continuous encouragement and valuable guidance to complete this project successfully.

I extend my sincere thanks to Mr.Santhosh.N.S General Manager Chennai Central
Management DELPHI-TVS Diesel Systems Ltd and Mr.Parthasarathi.C.N Assistant HR Trainer
of DTVS, for rendering their whole hearted support from the organization side for the successful
completion of this project.

My heartfelt thanks to My Parents and My Friends who supported and encouraged me
and made my endeavors possible.

I also thank all who have helped me directly and indirectly in completing this project work.

































Executive summary





EXECUTIVE SUMMARY

Delphi-TVS (DTVS) which started operations by setting up its first unit in 1990 to make diesel
fuel injection system has been registering consistent growth for over 20 years. The stiff
competition in the initial years was successfully overcome with timely improvement in technology
and product quality. The company has now three manufacturing facilities. While the Mannur and
Uttarkhand plants are dedicated for manufacture of the Rotary-FIE system, the Oragadam plant
specialises in Common Rail System.
Delphi TVS is a joint company between Delphi Corporation, USA and T V Sundaram Iyengar
&sons, India Delphi Corporation, USA is one of the Worlds Largest automotive system supplier
and TVS is largest Automotive system supplier. Delphi TVS manufactures diesel injection system
for Cars, multi and sports utility vehicles Medium and Light duty commercial Vehicles, Tractors,
Three wheelers single and two cylinder small engines.
The future technology which promises the engine with more power and less fuel consumptions.
A State- of- the- Art Technical Centre has been set up to enable Delphi-TVS to be a part of Delphis
Global Technical Centres to develop applications and products to meet stringent quality and
emission requirements of the Automotive Industry.
Delphi-TVS believes that its success is based on the solid foundation of customer satisfaction,
technological innovation and continuous improvements through total employee involvement.























Content




TABLE OF CONTENTS

Chapter
No.
Title Page no
1 Organizational Profile
History
1
1.1 Introduction 2
1.2 Type Of The Organization 3
1.3 Members Of Management 3
1.4 Product Of The Organization 3
1.5
1.6
Vision And Mission
Logo & Tagline
4
4
1.7 Milestones 5
2 Macro and Micro Analysis
2.1 DELPHI -TVS Position in India
2.2 DELPHI TVS Position at Global Area
2.3 PEST Analysis

6
7
9
3




Functional Areas
3.1 Production and Operation
3.1.1 Quality Practices
3.1.2 Raw Materials
3.1.3 Purchase Order


10
10
10

























3.1.4 Supply Chain Management
3.1.5 Inventory Management
3.1.6 Material Scheduling
3.1.7 Research and Development
3.1.8 Technology
3.1.9 Quality Assurance
3.2.0 Technical Centre
3.2 Human Resource
3.2.1 Objectives of the HR Department
3.2.2 Policies of the HR Department
3.2.3 Functions of HRM
3.2.4 Recruitment
3.2.5 Selection
3.2.6 Job Analysis
3.2.7 Training and Development
3.2.8 Performance Appraisal
3.2.9 Motivation
3.3.0 Grievance Handling
3.3.1 Human Resource Information system
3.3.2 Other Functions
3.3 Finance
3.3.1 Business Plan
3.3.2 Share Capital of the Company
3.3.3 Current Ratio
3.3.4 Debt Equity Ratio
11
11
12
12
13
13
14
15
16
16
16
16
17
17
18
20
21
21
21

22
22
22
23
24









3.3.5 Fixed Asset Ratio


3.4 Marketing
3.4.1 Product
3.4.2 Promotion Mix
3.4.3 Distribution Channel
3.4.4 Customers
3.4.5 After Sale Service
3.4.6 Expansion Plan

25


26
26
26
26
27
27

4 Learnings 28









APPENDIX 29
REFERENCES 30











List of Figures


LIST OF THE FIGURES

Fig.no Title Page No
3.1.1 Purchase order 10
3.1.2 Supply Chain Management 10
3.1.3 Material Scheduling 12
3.1.4 Research and Development 12
3.3.1 Current Ratio 23
3.3.2 Debt Equity Ratio 24
3.3.3 Fixed Asset Ratio 25
























List of Tables



LIST OF TABLES
Table No. Title Page No.
3.2.1 Performance Appraisal Forms 20
3.3.1 Table Showing Current Ratio 23
3.3.2 Table showing Debt-Equity Ratio 24
3.3.3 Table Showing Fixed Asset Ratio 25





















Chapter 1
Organization profile






Chapter-1
Organizational Profile
1. History
TVS Group has grown to become the largest manufacturer and distributor of auto components in
India.TV Sundaram iyengar and Sons is the holding company of the TVS Group;It was established
in 1911The founder was T. V Sundaram Iyengar from "Thrissur Kerala. TVS Group, Indias
leading supplier of automotive components, was established in 1911.Today it has grown to more
than 35 companies and employs a workforce of over 40,000 with a turnover exceeding US $6.00
billion.
TVS Group has firmly focused on customers satisfactions. Underlying the success of the group is
its philosophy of commitment to Quality, Service, Reliability and Ethics.At present, all the group
companies have obtained ISO 9000 / QS 9000 or TS 16949 certifications.
Five companies in TVS group have prestigious Deming Award and six companies have received
TPM Excellence Award. Delphi is a leading global vehicle components manufacturer and
provides electrical and electronic, powertrain, safety and thermal technology solutions to the
global automotive and commercial vehicle markets.
Delphi is one of the largest vehicle component manufactures, and its customers include the 25
largest automotive original equipment manufacturers in the world. Delphi operates 159
manufacturing facilities and 32 major technical centres utilizing a regional service model that
enables the company to efficiently and effectively serve its global customers from low cost
countries.
Delphi has a presence in 30 countries and has over 16,000 scientist, engineers and technicians
focused on developing market relevant product solutions for its customers.


1

1.1. Introduction:
Delphi TVS is a joint company between Delphi Corporation, USA and T V Sundaram Iyengar
&sons, India Delphi Corporation ,USA is one of the Worlds Largest automotive system supplier
and TVS is largest Automotive system supplier .Delphi TVS offers State of the art diesel injection
technology to its customers in India. Delphi TVS manufactures diesel injection system for Cars,
multi and sports utility vehicles Medium and Light duty commercial Vehicles ,Tractors ,Three
wheelers single and two cylinder small engines.
The company has government an ISO/TS 16949 and ISO 14000 certified organization. The
company has been AWARDED the ACMA Gold Award for Manufacturing Excellence. ACMA
Technology Award, Manufacturing Excellence Gold Award from Frost & Sullivan, Delphi Asia
Pacific Environmental Excellence Award, the JIPM TPM Excellence Award and Lean
Manufacturing Award.
A revolutionary, rather evolutionary, development path was followed in order to realize new
levels of functionality to meet customer requirements with total employee involvement.
Delphi-TVS has technology access to manufacture Common Rail Diesel Systems to meet Euro 4,
5, 6 and above emission norms for the next generations of diesel engines.
The future technology which promises the engine with more power and less fuel consumptions.
A State- of- the- Art Technical Centre has been set up to enable Delphi-TVS to be a part of Delphis
Global Technical Centres to develop applications and products to meet stringent quality and
emission requirements of the Automotive Industry.
Delphi-TVS believes that its success is based on the solid foundation of customer satisfaction,
technological innovation and continuous improvements through total employee involvement.

2


1.2 Type of the Organization:
The DELPHI-TVS Diesel Systems Limited is a Private Limited Company
It does Business to Business
1.3 Members of Management
Managing Director- Mr.T.K.Balaji
Chief Financial Officer - Mr. M.N. Subramanian
DIRECTORS:
Mr.Kalathur Seshadri
Mr.Arvind Balaji
Mr.Stephen David Gregory
Mr.John Martin Fuerst
Mr.Carlo Schiavo
1.4 Product of the organization
The Delphi TVS products range consists of :
Common Rail Fuel Injection Pump
Rotary Fuel Injection Pump
Filters



3


1.5 Vision and Mission
Our Philosophy

Harmony between Man & Machine
Man & Nature and
Man & God

Our Vision & Culture
To be recognized by customers as their best supplier of diesel fuel injection systems striving
for excellence and exceeding customers expectations.

1.6 Organization Logo & Tagline
LOGO of the Company

TAGLINE of the Company - Tomorrows Technology Today


4




1.7 MILESTONES
1989 - Start of project
1990 - Commenced manufacture of rotary FIE system for supplies to Hindustan Motors,
Tata Motors & Mahindra
1996 ISO 9000/EAQF 94/QS 9000 certification
1997 Exports to Peugeot, France & Ford, UK
1998 TML selected D-TVS for supplying FIE for their First Diesel Car (Indica) in India
1999 DTVS took the initiative in creative awareness amongst VMs on CR Technology
2001 Introductions of Indias first Electronic FIE system to meet BS 3 Emission norms
2003 ISO 14001 Environment Certification Introduction of Cost- effective FIE for MUV
Common Rail contracts signed with leading vehicle manufacturer for range of engines
2004 Achieved production of 1 million FIE system Supply of fuel injections Pumps to
Perkins U.K.
2005 Manufacturing facilities for common Rail : Filters, Rails & Sedimentors
2006 Establishment of state-of-the-art Technical Centre
2007 Plant 2 Established at Uttarakhand Commenced supply of Common Rail filters to
SANGYONG (Korea) and Renault Worldwide
2008 Plant 3 Established at Oragadam to manufacture Common Rail Systems.
2010 Innovation award from ACMA & CV Magazine for the UPCR system development
Commenced supply of DP310 to JCP India
2011 Commenced supply of UPCR system to M&M and AL-Nissan
2012 Commenced supply to Renault-Nissan for CR Systems in India
2013 Produced 4 Mn FIE Systems.
5


























Chapter 2
Macro- Micro economic
Analysis





Chapter- 2
2. Macro and Micro Analysis
2.1 DELPHI -TVS position in India:
Delphi-TVS (DTVS) which started operations by setting up its first unit in 1990 to make diesel
fuel injection system has been registering consistent growth for over 20 years. The stiff
competition in the initial years was successfully overcome with timely improvement in technology
and product quality. The company has now three manufacturing facilities. While the Mannur and
Uttarkhand plants are dedicated for manufacture of the Rotary-FIE system, the Oragadam plant
specialises in Common Rail System.
The company today is an acknowledged supplier of fuel injection system for both cars and
commercial vehicles. Addressing the DTVS Founders Day at Mannur, Mr. J.S. Chopra, its
President, referred to how the Founder, T. V. SundaramIyengar, who started business a 100 years
ago in 1911, was driven by vision, passion, commitment and values.
These virtues contributed to a large extent in making the TVS Group grow to more than 54
companies with a turnover in excess of Rs. 30,000 crores. In the current environment of changing
emission norms, growing competition and customers launching new models with shorter lead
times, the Tech Centre provided a closer customer interaction and support.Industry majors like
Tata Motors, Ashok Leyland, Mahindra & Mahindra, TAFE and Escorts are busy expanding their
operations, many multinational automobile manufacturers have set up plants in India and more are
planning to do so.
The Indian automotive industry has acquired global characteristics, and the OE customers will
expect global performance in all respects from Tier 1 suppliers.The total production volume,
including passenger vehicles, SCV/LCV and heavy commercial vehicles, is expected to touch
three million this year.ACMA and SIAM forecast a volume of 7 million by 2015 and 10 million
by 2020. The tractor volumes, presently at half a million per year, is expected to double by 2020.
6
There has been a significant increase in the level of participation and quality of presentation in
both the SGA and Suggestions Scheme, as well reflected in Delphi-TVS winning the CII Kaizen
Award, ACMA Kaizen Award and the Poka-Yoke Outstanding Award. Mr. T.K. Balaji, Managing
Director, Delphi-TVS, in his address, complimented the excellent role of the company workers in
its accelerated growth over the years.
2.2 DELPHI TVS Position at Global Area:
Delphi-TVS is a joint venture between the US-based Delphi Corp. (NYSEPH) and the TVS Group.
Delphi, with global sales of US $ 26 billion, is the world leader in automotive systems technology.
The TVS group, with a turnover in excess of Rs 8,500 crore, is the country's largest supplier of
automotive components and systems.
Delphi-TVS is the largest supplier of rotary fuel injection systems in the country catering to the
needs of cars, multi-utility vehicles and tractor segments. The company was the first to introduce
electronically-controlled rotary pumps to meet the stringent BS III emission standard for cars in
India.
To meet the emerging emission standards of the future, it is committed to introduce contemporary
Common Rail technology solutions to the growing Indian automotive industry.It is currently
developing these solutions for a leading vehicle manufacturer for a wide range of engines and is
in discussions with other customers.
According to Balaji, "Supply of Common Rail systems to engines made in India is expected this
year, marking a significant milestone in the development of Delphi-TVS". Delphi-TVS is
proposing to expand its engineering capabilities by setting up a new state-of-the art technical centre
at its existing facility in Mannur, some 30 km from here.

7


The Common Rail technology offers the user enhanced driving experience even while meeting the
increasingly stringent future emission standards. The plant at Mannur, Chennai, will focus on
meeting the needs of the Indian market and will also supply to Delphi's global customers.
The proposed centre will complement the current engineering facilities and focus on developing
new products and applications to meet future emission norms in the fast-evolving scenario.
Delphi-TVS has several significant customers in the auto industry. Leading the customer list is
Tata Motors to whom Delphi-TVS supplies rotary fuel injection systems fitted on all theIndica,
Indigo and Marina models.
Besides Tata Motors, the other customers include Maruti Udyog and Hindustan Motors. Delphi-
TVS products are also exported to Ford, in England, and the French manufacturer, Peugeot, for
fitment in the diesel engines used in cars made in India. Besides cars, Delphi-TVS supplies to
multi-utility vehicle customers such as Mahindra & Mahindra and Tata Motors.Delphi-TVS also
supplies rotary pumps to leading tractor manufacturers in India and to Perkins, UK.
2.3 PEST Analysis:
Political Environment
Political stability
Effective Judicial System



8

Economic Environment
Lack of transportation infrastructure
Wide Financing
Mature Market
Low interest rates

Social Environment
Fuel Efficiency
Growth in urbanization
Upward migration in income levels
Technological Environment
Evolution of alternate fuels, hybrid cars have made entry into the market.
Government initiatives regarding tax rebates has led to global players setting up their R&D
Centre in India With the entry of global companies into the Indian market, advanced
technologies ,both in product and production processes have developed




9









Chapter 3
Functional Areas



Chapter- 3
Functional Areas
1.Production And Operations Department
2.Human Resource Management
3.Finance Department
4.Marketing Department
3.1 Production and operations department:
3.1.1 Quality practices:
Quality management system for ISO/TS 16949 Applicable for Automobile industry.
3.1.2 Raw material
Aluminium(casting)
Mild steel
copper.
3.1.3 Purchase order
Fig 3.1.1
Purchase Request
Purchase department
purchase order
Delivering by supplier
Payment for Good insert stores
suppliers stock
stores issue ticket
10
Software used- DELPHI TVS Used SAP Software for Production Process.
3.1.4 Supply Chain Management
Fig 3.1.2


3.1.5 Inventory Management
Practising KANBAN system
Kan- container, Ban-card
Card with container is called kanban.It means only produce product to replace the product
consumed by its customer. only produce product based on signals sent by its customer.
Super market system
Two bin system

11
OEM
Service point
Dealers suppliers
Delphi
Vendor identification:
P-product
Q-quality
C-communicate
D-delivering value
3.1.6 Material Scheduling (daily)
Fig 3.1.3
Customer
Marketing department
sales and logistics DTVS manufacturing

MPD Product control
&logistics
supplier purchase
3.1.7 Research and Development
80-100 Engineers are working this department.
Fig 3.1.4


New Design Application development validation
12

Research and
Development

Research and
Development
Research
and Development

Research and development
3.1.8 Technology
Delphi-TVS has produced Common Rail and rotary fuel injection equipment at world-class
quality levels for high variety of applications at competitive costs.Diesel Fuel Injection Equipment
manufacturing demands sub- micron technologies in a mass production environment and is
therefore highly capital intensive.
To meet these challenges the focus is on employing state-of-the-art manufacturing techniques
such as flexible line, in-house heat treatment, SPMs manufacturing capability.To meet the
stringent quality requirements and robust manufacturing processes, Delphi-TVS employs
processes like thermal debarring, precision creep feed grinding, high precision honing, internal
and external grinding.
Delphi-TVS has designed its manufacturing systems based on world class manufacturing concepts
such as Lean Manufacturing through value Stream Mapping, TPM and Delphi manufacturing
System.Delphi-TVS aims to create on ideal plant where Men & Machines work together to
produce high quality fuel injection equipment and deliver the same to customers on time.

3.1.9 Quality Assurance
Delphi-TVS focuses on a pro-active approach in identifying and meeting customer needs. Our
continuous improvement programme makes extensive use of quality circles and employees ideas
thereby making quality improvement a process in which every employee is involved.
Delphi-TVS practices techniques like APQP, FMEA, SPC, Process Capability Monitoring, Poka-
Yoke to ensure first time Quality and Guarantee continued customers satisfaction.
Delphi-TVS has obtained ISO-9001, EAQF-94, QS9000 and ISO/TS 16949 certifications



13


3.2.0 Technical Centre
To meet Indian OEM requirements of diesel engine development such as short lead time, cost
effective Engineering solutions, Delphi TVS has set up a Technical centre with following facilities.
The Technical Centre facilities includes
(a) Chassis Dynamometer with emission measurement
(b) Engine test cell with raw emission measurement,
(c) Fuel System performance test rig
(d) Common Rail Pump & injector calibration rigs
(e) Endurance Test rigs
(f) Environment test equipment and a CAD system to highlight a few facilities at Delphi-TVS
Technical Centre.
(g) The Technical Centre develops products and applications to meet customer requirement and
emission standards.
(h) This Technical Centre has access to Delphi tech centres across the world to offer appropriate
solutions and technologies to customers in India to get best in class products.








14

3.2 Human Resources Management
Human Resource Management function that helps managers recruit, select, train and develop
members for an organization. Obviously, HRM is concerned with the peoples dimension in
organizations.
Work force of an Organization is one of the most important inputs of components. It is said that
people are our single most important assets. Because of the unique importance of HUMAN
RESOURCE and its complexity due to ever changing psychology, behavior and attitudes of men
and women at work, in all business concerns, there is one common element. I.e. Human personnel
function, i.e., manpower management function is becoming increasingly specialized. The
personnel function or system can be broadly defined as the management of people at work-
management of managers and management of workers. Personnel function is particularly
interested in personnel relationship and interaction of employees-human relations.
In a sense, management is personnel administration. Management is the development of people,
and not mere direction of material resources. Human capital is the greatest asset of a business
enterprise. The essential ingredient of management is the leadership and direction of people. Each
manager of people has to be his own personnel man. Personnel management is not something you
really turn over to personnel department staff.
Responsibilities of Human Resource Department.
HRD maintain daily attendance record through branch manager via E-mail.
Take decisions for approval regarding leave notes.
He takes the decision related to the recruitment, selection and training of the candidates. He
talks to the consultant related to the recruitment of the qualified candidates. He also does
screening of the candidates, shortlist the candidate and takes the first round of the interview.
He maintains the database of the candidates to come for an interview. He also maintains
personal file of each employee. He also completes the joining formalities of each new
employee.
15
3.2.1 Objectives of the HR Department
To update attendance for salary calculation
To hire new employees
3.2.2 Policies of the HR Department
Compulsory leave weekly one day
Prior information
Health and safety

3.2.3 Functions of Human Resource Department
3.2.4 Recruitment
Recruitment refers to a process of discovering suitable candidates for a job or a
function that may be temporary or permanent, usually undertaken by a group of
consultants specializing in a particular domain.
Recruitment is important for it provides structure to how an organization attracts new people
BASIC REQUIREMENTS

Educational background
Soft skill knowledge
Experience
Recruitment is all about finding the right person for the job!
Recruitment can be time consuming and expensive. So getting recruitment right
is a worthwhile investment.
Recruitment Policy
qualification- 10
th
, Diploma ,Any Degree.
16
3.2.5 Selection
Process of choosing from a group of applicants the individual best suited for a particular
position and an organization.
Using a systemic process to identify the best candidate (s)
Selection Procedure:
Recruitment
Resume
Reference and Background Checks
Selection Tests-Types
Aptitude Test & Technical Written Test
Technical Interview
HR Intervie
3.2.6 Job Analysis
Job Description:
A detailed statement of the nature of the job, identifying the precise task and responsibilities
involved.
Describes the JOB:
Includes
Job Title and location
Responsibilities / duties
Responsible to / for
Training will be Conducted 3 months at the same period HR will observe the person ,if they were
not good and low performance

17
3.2.7 Training & Development:
Methods of Training & Development:
Presentation Methods
How is the information transmitted to the trainee with presentation methods?
What information is transmitted?
Two presentation methods:
Lectures
Audio-visual techniques
Hands-on Methods
Hands-on methods refer to training methods that require the trainee to be actively involved
in learning.
These methods include:
On-the-job training
Business games
Role plays
On-the-Job Training
On-the-job training (OJT) refers to new or inexperienced employees learning through
observing peers or managers performing the job and trying to imitate their behavior.
OJT includes:
Apprenticeships
Self-directed learning programs
Training process
Regular Training-process oriented-As per ISO/T.S 16949
Induction training-ISO 80,001
18
Induction process
short term training-6 days (DIPLOMA)
+2 operators 3 days company apprenticeship-Union category
DET-Best candidate (2 years training)
GET(B.E)-one year Training
level 1-3month off the job training
level 2-5 month on the job Training
level 3-Special project
Lateral entry (or) Experience employees
Top level management
Middle level management

Regular Process :
.Releasing Training Metrics
Training need identification
Consolidation of needs/training/ Planning/training budget.
Releasing training calendar
6 month/monthly calendar
Conducting training (Internal& External)
Effectiveness evaluation / Monitoring (Registration, feedback)2.3.5

19
3.2.8 Performance appraisal
An organizations goals can be achieve only when people put in their best efforts. Performance
appraisal may be understood as the assessment of an individuals performance in a systematic
way. It is define as the systematic evaluation of the individual with respect to his/her
performance on the job and his/her potential for development.
Appraisal Forms
Name: Date of birth: ID Code: Department: Work:
Table 3.2.1
Weeks ATTN. EFF% WMA Study Performance
1st Weak

2nd Weak

3rd week

4th Week

5th Week

6th Week

7th week

8th week

9th Week

10th Week

11th Week

12th Week

13th Week

14th Week

15th week

Total
Average

Marks

Assessments:
Remarks: 20
3.2.9 Motivation
Motivation is willingness to do something conditioned by this actions ability to satisfy some need.
Motivation is given by the responsible person, like branch manager or team manager for better
performance in the department.
Promotion,
Gift Voucher
Allowance
Salary hike
3.3.0 Grievance Handling
Grievance Procedure:
HR persons talk to employees on Monday, Wednesday ,friday if they have problem ,they will help
and motivate or if there is any frequent absentees they straightly go to a friendly talk once or twice
in a week.
3.3.1 Human Resource Information System
Human Resource Accounting:
Every Expanses is from HR departments, Salary, Awards etc
Special Software used
Personal Information System for updating employees and workers attendance and salary
and incentives process.
3.3.2 Other Functions
Counselling, Coaching and Mentoring:
Counselling is done through trainer:
Welfare Activities Health and Safety Measures:
21
Welfare
Statutory welfare activities
Transport facilities
First Aid box
For Full-night workers they provide with free tea and free Tiffen.
Safety
All workers are bound to observe safety precautions as directed and notified by the man agent
from time to time and use safety dresses as directed by the management.The worker shall engage
himself only in the operation of machine or duty to which he/she has been posted except when
he/she is instructed by the management to attend to do different work
Removal of safety devices or guard on machine while they are in operation is specified forbidden
and shall be considered as a misconduct. shift working workers will change their shift, interval
3.3 FINANCE DEPARTMENT
Business Plan
Long term
Investments is the Long Term Plan of the company.
Bankers of the company: Axis bank

Dividend : 3.17 (crore)
Share Capital of the Company : 7.92 (crore)



22

FUNCTIONAL CLASSIFICATION OF RATIO :
LIQUIDITY RATIOS - Current Ratio
Current Current Ratio = Current Assets
Current Liabilities
Table 3.3.1


YEAR
2009
RATIO
0.82
2010 0.77
2011 0.71
2012 0.64
2013 0.70
Fig 3.3.1

23
0.82
0.77
0.71
0.64
0.7
0
0.1
0.2
0.3
0.4
0.5
0.6
0.7
0.8
0.9
2009 2010 2011 2012 2013
CURRENT RATIO
LEVERAGE RATIOS - Debt-equity Ratio
Debt-Equity Ratio = Total Debt
Net Worth
Table 3.3.2
YEAR
2009
RATIO
1.17
2010 1.56
2011 1.29
2012 1.21
2013 1.67
Fig 3.3.2

24

1.17
1.56
1.29
1.21
1.67
0
0.2
0.4
0.6
0.8
1
1.2
1.4
1.6
1.8
2009 2010 2011 2012 2013
DEBT EQUITY RATIO
A) Assets Turnover Ratio:
1. Fixed Assets Turnover Ratio = Sales
Fixed Assets

Table 3.3.3
YEAR
2009
RATIO
1.34
2010 1.02
2011 1.03
2012 1.37
2013 1.43
Fig 3.3.3


25

1.34
1.02
1.03
1.37
1.43
0
0.2
0.4
0.6
0.8
1
1.2
1.4
1.6
2009 2010 2011 2012 2013
FIXED ASSET RATIO
3.4 Marketing Department
3.4.1 Product :
Common Rail Fuel Injection Pump
Rotary Fuel Injection Pump
Filters
Our company offers outstanding quality of fuel injection pumps which is an integral
part of an fuel injecting process .
It performs various tasks such as boiler, heating system ,pumping oil burner,
hydraulic and fuel injection with pressuring and transfer which is available at affordable
prices
The main features of fuel injection pumps are:

* Helps in smooth functioning of engine
* Enhance the speech of vehicle
* Advance model
* Give reliable service
3.4.2 Distribution channel :
Manufacturer TVS Company , Dealer
3.4.3 Promotion Mix :
Online Marketing
3.4.4 Customers :
Tata motors
Mahindra@ Mahindra
Hindustan motors

26


3.4.5 Aftermarket push
The company has now its greater focus on aftermarket product sales. By expanding the sales and
service network to cover the entire rural areas, customers would certainly benefit by receiving
quality products at the right price at the right time.
Currently, the company has over 150 service centres across the country, with its products being
sold through the group company, Lucas Indian Service, a leading distributor of automobile spares
in the country.

3.4.6 Expansion plan
Since most of the Indian automobile manufacturers are busy expanding production and
introducing new vehicle models, Delphi-TVS is investing Rs. 350 crores for setting up an
additional facility at the Oragadam plant which specialises in common rail systems.
The new facility, being set up mainly to meet the growing demand of OEMs like Tata
Motors for its ACE series and Ashok Leyland for its DOST.
Though the company has been supplying only rotary pumps for the Tata Ace, it has started
supplies of common-rail systems too for some Super Ace variants.
As of today, Delphi-TVS is a single source of rotary pumps for the million-plus Tata Ace
vehicles sold a clear testimony to its proven technology.







27


Chapter - 4
LEARNINGS
The following are the learning's from Summer Internship Project at DELPHI TVS Diesel
Systems Limited Creations.
Real time experience and learning's regarding corporate set up, the work culture
in a corporate office.
Learnt how to Motivate the employees in an Organization.
Understood the flexible time management of the organization.












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Appendix






APPENDIX


BALANCE SHEET
(Rs. In Crores)
Particulars Mar
2013
Mar 2012 Mar 2011 Mar 2010 Mar 2009 Mar 2008
SOURCE OF FUNDS :
Share Capital 7.92 7.92 7.92 7.92 7.92 7.92
Reserves Total 272.15 261.08 236.39 221.15 216.81 214.33
Equity Share Warrants 0.00 0.00 0.00 0.00 0.00 0.00
EquityApplication Money 0.00 0.00 0.00 0.00 0.00 0.00
Total Shareholders Funds 280.07 269.00 244.31 229.07 224.73 222.25
Secured Loans 568.13 327.76 254.29 264.33 298.76 94.74
Unsecured Loans 7.42 14.12 25.06 65.55 79.74 51.46
Total Debt 575.55 341.88 279.35 329.88 378.50 146.20
Other Liabilities 8.69 1.00 0.72 0.00 0.00 0.00
Total Liabilities 864.31 611.88 524.38 558.95 603.23 368.45
APPLICATION OF
FUNDS :


Gross Block 908.59 887.83 741.81 708.60 411.85 360.31
Less : Accumulated
Depreciation
403.49 352.22 283.92 223.99 171.42 138.40
Less: Impairment of Assets 0.00 0.00 0.00 0.00 0.00 0.00
Net Block 505.10 535.61 457.89 484.61 240.43 221.91
Lease Adjustment 0.00 0.00 0.00 0.00 0.00 0.00
Capital Work in Progress 204.34 14.92 32.01 33.26 279.94 67.84
Producing Properties 0.00 0.00 0.00 0.00 0.00 0.00
Investments 0.25 0.25 0.25 0.25 0.29 0.29
Current Assets, Loans &
Advances

Inventories 164.54 127.74 93.83 60.71 67.97 73.16
Sundry Debtors 118.03 106.45 62.84 49.54 62.50 64.35
Cash and Bank 2.03 3.30 1.54 1.12 2.48 6.90
Loans and Advances 62.85 40.56 22.49 37.31 49.60 51.82
Total Current Assets 347.45 278.05 180.70 148.68 182.55 196.23
Less : Current Liabilities
and Provisions

Current Liabilities 180.12 200.36 127.04 83.09 75.84 80.28
Provisions 12.76 18.06 14.25 5.80 4.45 14.45
Total Current Liabilities 192.88 218.42 141.29 88.89 80.29 94.73
Net Current Assets 154.57 59.63 39.41 59.79 102.26 101.50
Miscellaneous Expenses
not written off
0.00 0.00 0.00 0.00 0.00 0.00
Deferred Tax Assets 17.84 21.10 22.17 30.68 5.12 0.89
Deferred Tax Liability 51.00 50.51 46.21 49.64 24.81 23.98
Net Deferred Tax -33.16 -29.41 -24.04 -18.96 -19.69 -23.09
Other Assets 33.21 30.88 18.86 0.00 0.00 0.00
Total Assets 864.31 611.88 524.38 558.95 603.23 368.45
Contingent Liabilities 206.44 149.32 153.80 119.67 106.25 115.12










PROFIT AND LOSS


Particulars Mar
2013
Mar
2012
Mar
2011
Mar
2010
Mar
2009
Mar
2008
INCOME :
Sales Turnover 1284.1
4
1112.89 750.16 572.08 516.95 526.41
Excise Duty 108.07 79.26 48.12 31.78 39.64 64.67
Net Sales 1176.0
7
1033.63 702.04 540.30 477.31 461.74
Other Income 3.78 4.29 4.49 13.89 16.65 9.35
Stock Adjustments 17.11 8.94 -1.30 0.00 0.00 0.00
Total Income 1196.9
6
1046.86 705.23 554.19 493.96 471.09
EXPENDITURE :
Raw Materials 678.98 589.98 361.44 302.93 280.58 267.37
Power & Fuel Cost 62.86 45.15 28.98 19.10 19.75 13.07
Employee Cost 118.73 94.77 71.81 53.42 51.38 41.14
Other Manufacturing Expenses 124.27 105.48 73.83 47.42 42.08 36.08
Selling and Administration
Expenses
64.47 59.22 43.41 39.79 42.32 38.65
Miscellaneous Expenses 9.93 2.58 1.54 1.80 15.79 2.03
Less: Pre-operative Expenses

Capitalised
0.00 0.00 0.00 0.00 0.00 0.00
Total Expenditure 1059.2
4
897.18 581.01 464.46 451.90 398.34
Operating Profit 137.72 149.68 124.22 89.73 42.06 72.75
Interest 40.94 39.56 30.98 33.49 7.49 4.18
Gross Profit 96.78 110.12 93.24 56.24 34.57 68.57
Depreciation 78.25 69.94 64.64 52.62 34.26 28.40
Profit Before Tax 18.53 40.18 28.60 3.62 0.31 40.17
Tax 0.00 0.00 0.00 0.00 0.53 6.53
Fringe Benefit tax 0.00 0.00 0.00 0.00 0.70 0.56
Deferred Tax 3.76 5.37 5.08 -0.72 -3.40 4.41
Reported Net Profit 14.77 34.81 23.52 4.34 2.48 28.67
Extraordinary Items 0.12 0.05 0.12 -0.02 0.00 0.10
Adjusted Net Profit 14.65 34.76 23.40 4.36 2.48 28.57
Adjst. below Net Profit 0.00 0.00 0.00 0.00 0.00 0.00
P & L Balance brought forward 42.20 21.00 28.36 24.02 21.54 12.69
Statutory Appropriations 0.00 0.00 0.00 0.00 0.00 0.00
Appropriations 5.18 13.61 30.88 0.00 0.00 19.82
P & L Balance carried down 51.79 42.20 21.00 28.36 24.02 21.54
Dividend 3.17 8.71 7.13 0.00 0.00 12.67
Preference Dividend 0.00 0.00 0.00 0.00 0.00 0.00
Equity Dividend % 40.00 110.00 90.00 0.00 0.00 160.00
Dividend Per Share(Rs) 4.00 11.00 9.00 0.00 0.00 0.00
Earnings Per Share-Unit Curr 17.97 42.17 28.24 5.48 3.13 33.48
Earnings Per Share(Adj)-Unit Curr NA NA NA NA NA NA
Book Value-Unit Curr 353.62 339.65 308.47 289.23 283.75 280.62
Book Value(Adj)-Unit Curr NA NA NA NA NA NA
















RATIO ANALYSIS


Years



Mar
2013



Mar
2012



Mar
2011



Mar
2010



Mar
2009
Debt-Equity Ratio 1.67 1.21 1.29 1.56 1.17
Long Term Debt-Equity Ratio 0.87 0.57 0.84 1.05 0.62
Current Ratio 0.70 0.64 0.71 0.77 0.82
Fixed Assets 1.43 1.37 1.03 1.02 1.34
Inventory 8.79 10.05 9.71 8.89 7.33
Debtors 11.44 13.15 13.35 10.21 8.15
Interest Cover Ratio 1.45 2.02 1.92 1.11 1.04
PBIDTM (%) 10.72 13.45 16.56 15.68 8.14
PBITM (%) 4.63 7.17 7.94 6.49 1.51
PBDTM (%) 7.54 9.89 12.43 9.83 6.69
CPM (%) 7.24 9.41 11.75 9.96 7.11
APATM (%) 1.15 3.13 3.14 0.76 0.48
ROCE (%) 8.06 14.04 11.00 6.39 1.61
RONW (%) 5.38 13.56 9.94 1.91 1.11













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Reference:
www.google.com
www.TVS.com
www.Delphi-TVS.com
www.DELPHI.Com

















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