COURSE OUTLINE

Department of Mechanical Engineering (JKM)

Programme Diploma In Mechanical Engineering
Page 1 of 4
File No : JKM/DEM/FK/47
Code & Course Name JF608 Quality Control Session : Jun 2013
Pre Requisite(s) None Semester : 06 Class :
DEM6A
Lecture Hours 30 hours ( 30 LECTURE : 0 TUTORIAL) Credit(s) : 02



No Lecturer Location Contact Number
1 Aspalila Awang Tingkat 4, Bangunan
Pentadbiran
0129509579

SYNOPSIS:
QUALITY CONTROL provides knowledge on basic principle and concept of quality including statistical method in
controlling products quality or services. This course also emphasize on the application of Control Chart and Quality
Control tools. In addition, this course also explains the importance of International Standard of Quality Assurance
Standard, ISO 9000 for an organization.


LEARNING OUTCOMES: At the end of the course the students will be able to:

No. Course Learning Outcome(CLO)
Programme Learning
Outcome(s) (PLO)
Addressed
Assessment Methods
1
Express the relation of statistics and quality
management system in understanding the
principles and concept of quality control and their
application tools.
PLO1
End of Chapter, Quiz,
Tests and Final Exam.

2
Measure the quality of products and services by
using control charts, Statistical Process Control and
Acceptance Sampling methods.
PLO4
Quiz, Tests and Final
Exam.
3
Propose the tools and techniques that can be used
to improve quality including cost associated in
controlling quality of products and services based
on quality system ISO 9000 Series.
PLO6
End of Chapter, Quiz,Case
Study and Final Exam

STUDENT LEARNING TIME:
No Teaching and Learning Activities
Student
Learning
Time(hours)
Face to Face
1.0
Delivery Method
a. Lecture 30
b. Tutorial 0
2.0
Coursework Assessment(CA)
a. Lecture hour assessment 3
Non face to face
3.0
Coursework Assessment (CA)
a. Case Study 6
4.0
Preparation and Review
a. Lecture 30
b. Practical 0
c. Tutorial 0
d. Assessment 8
e. Final Exam 0
Total 77




COURSE OUTLINE
Department of Mechanical Engineering (JKM)
Programme Diploma In Mechanical Engineering
Page 2 of 4
File No : JKM/DEM/FK/47
Code & Course Name JF608 Quality Control Session : Jun 2013
Pre Requisite(s) None Semester : 06 Class :
DEM6A
Lecture Hours 30 hours ( 30 LECTURE : 0 TUTORIAL) Credit(s) : 02




TEACHING METHODOLOGY:

This course is taught through Interactive Lecture, Discussion and Presentation.


WEEKLY SCHEDULE:
Week Topic/Sub Topic CLO/PLO
Week 1
Week 2 Week 3

1.0 BASIC STATISTICS
Mean, mode, range, standard system, histogram,
normal curve and problem solutions regarding quality
control.

CLO1
Week 4

2.0 BASIC QUALITY CONCEPT
The definition of quality,
The importance of quality, defects, quality assurance,
Total Quality Management (TQM) and continuous
improvement. the purposes of samples, inspection
methods and statistical
Quality control.

Week 6 Week 8

3.0 CONTROL CHART FOR VARIABLES
The variation, process in control, mean, range and
sigma chart.
The steps to collect data and preparing chart.
The method to determine center line value, upper and
lower control limit, chart construction, distribution/
scattering pattern criterion, analysis, relationship
between information and population
Process Capability Index.

CLO2
Week 9 Week 11

4.0 CONTROL CHART FOR ATTRIBUTE

The condition that is used to control attribute chart
The difference between attribute control chart and
variable,
The non-conforming term,
The advantages and disadvantages of attribute
control chart, construction of p, 100p, np, c and u
chart.




COURSE OUTLINE
Department of Mechanical Engineering (JKM)
Programme Diploma In Mechanical Engineering
Page 3 of 4
File No : JKM/DEM/FK/47
Code & Course Name JF608 Quality Control Session : Jun 2013
Pre Requisite(s) None Semester : 06 Class :
DEM6A
Lecture Hours 30 hours ( 30 LECTURE : 0 TUTORIAL) Credit(s) : 02






Week Topic/Sub Topic CLO/PLO
Week 12 Week 13

5.0 ACCEPTANCE SAMPLING
The use, advantages and disadvantages of
acceptance sampling.
The sampling planning method, lots, choosing
samples and non-conformities lots.
The customers risk, AQL (Acceptable Quality Level),
LTPD (Lot tolerance percent defective), Operating
Characteristic Curve and table MIL-STD-105D in
planning single sampling in normal, tightened and
reduced condition


Week 14

6.0 QUALITY COST

the relationship between cost and quality.
the types and categories of cost as such as preventive
cost, appraisal cost, internal failure cost and external
failure cost.

CLO3
Week 15 week 16

7.0 QUALITY IMPROVEMENT TECHNIQUE

the importance of quality,
the techniques to improve quality as such as
brainstorming, check sheet, Pareto Analysis, Matrix
Analysis, Cause-And-Effect Diagram, Scatter diagram
and Quality Circle Group.
Week 17

8.0 ISO 9000 SERIES

This topic explains the needs of quality system, basic
concepts, main terms in ISO 9000 and the advantages
and disadvantages of ISO 9000, including quality
managements systems for ISO 9001:2008.
CLO1


REFERENCES:

1. Dale H. Besterfield, (2001). Quality Control, 6th edition.Prentice Hall.
2. Eugene L. Grant, Richard S. Leavenworth, (1996). Statistical Quality Control,7th edition. McGraw Hill
3. Jay Heizer& Barry Render, (2006). Production and Operation Management, 8th edition.Prentice Hall.
4. Wayne C. Turner, Joe H. Mize, Kenneth E. Case, John W. Nazemetz, (1993). Introduction to industrial
and systems engineering. Prentice Hall
5. William J. Stevenson, (2007).Operations Management, 9th edition. McGraw Hill, United State

COURSE OUTLINE
Department of Mechanical Engineering (JKM)
Programme Diploma In Mechanical Engineering
Page 4 of 4
File No : JKM/DEM/FK/47
Code & Course Name JF608 Quality Control Session : Jun 2013
Pre Requisite(s) None Semester : 06 Class :
DEM6A
Lecture Hours 30 hours ( 30 LECTURE : 0 TUTORIAL) Credit(s) : 02





ASSESSMENT:
The course assessment is carried out in two sections:
i. Coursework (CA)
Coursework is continuous assessment that measures knowledge, technical skills and soft skills.

ii. Final Examination (FE)
Final examination is carried out at the end of the semester.

The percentage ratio of FE to CA shall follow the guideline stated in the Arahan-Arahan Peperiksaan dan Kaedah
Penilaian which is approved by the Lembaga Peperiksaan dan Penganugerahan Sijil/ Diploma Politeknik.

ASSESSMENT METHODS FOR COURSEWORK (CA)
No Assessment Quantity % Each % Total Week/Dates
1 Test 2 20 40 Week 12,week 17
2 Quiz 2 10 20 Week 11 , week 15
3 End of Chapter 2 10 20 Week 5,week 17
4 Case Study 1 20 20 Week 16
Total 7 Total 100



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