http://210.212.99.149/rjintranet/login.

asp
faults through Intermediate server http://10.202.212.139:7777/pls/apex/f?p=101-
--------
http://10.202.212.139:7777/pls/apex/f?p=105:1:1810462275350382---------VAS
http://10.202.212.139:7777/pls/apex/f?p=106:1:1810462275350382-----------Billing
related cdr,cdr123
http://neaihost.ndc.bsnl.co.in:8888/NewEAIUtility/instancefinders
http://10.68.104.97/softwares.php
PLAN URL : http://10.196.215.55:8080/pls/htmldb/f?p=129:3
http://np41http1.ndc.bsnl.co.in:8103/sap/crm/
http://np41http2.ndc.bsnl.co.in:8103/irj/portal
http://10.202.208.21:8081/webtier-7.11/ess.do
http://218.248.240.10/do/mail/folder/view
http://10.202.208.21:8081/webtier-7.11/index.do
http://10.202.208.33/forms/frmservlet?config=c10fr_prdn1
http://np41http1.ndc.bsnl.co.in:8103/sap/crm/
http://clarity.ndc.bsnl.co.in/
http://10.202.215.24:8081/nmediation/
http://10.68.104.97/softwares.php
http://10.202.215.17/index3.php
http://10.202.212.139:7777/pls/apex/f?p=101:4:1254460451076693::NO::P1_SSA:AJMER
http://10.202.212.139:7777/pls/apex/f?p=105:1:4450453284335443
==========================================================================
Escaleted to ITPC clarity for updation
Dear L2 :
as a sample case we have checked the workgroup table updation for B200305563

RAMAKANT MEENA and found that he has the rights to do the task..........followin
g is the query :
select * from employee_work_groups ewg where ewg.emwg_empe_userid='B198006833' f
or update
After that, make a file in excel containing workgroups against the given user id
.....example file attached
(workgroup addition_modification)....then copy/paste the data to sql window.....
...........
for furher clarification, you may call me at 09463999098 from 07:00 pm to 09:00
pm.
sir, unless the dockets are not resolved at SSA/circle level the docket count
shall keep on rising since at ITPC also the resource is limited........pls take
it in a positive manner
22.03.2011
Dear L2 :
Agreed that you are admant in getting the work done from ITPC. So request you to
atleast
analyse the user sheet and provide us the data in the format as attached (bulk w
orkgroup updation format.xls)
+++++++++++++++++++++++++++++++++++++++++++++++=
Due to changing of switch technology , MAHAJAN is now working with OCB switch te
chnology,
so please modify type CDOT to OCB, and switch exchange code BIKMHJO01 in place o
f BIKMHJC01
1) for such cases get the data from user as per attachment
2) also analyse if BIKMHJO01 is already existing at clarity................if no
t ;
then pls create as per following steps :
Following Exchange creation steps are to be completed by L2 clarity :
1) RSU/MSU creation in ""Areas"" table
2) RSU/MSU creation in ""Locations / sites""
3) Various workgroup creation in Workgroup definition
4) Addition of members to these workgroups
5) Locality sublocality mapping
...........pls revert when all above tasks are completed "
++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
RSU BITNOK EXCHANGE is working under MSU NOKHA.
its msu work group id is BIKNKAC01_ID.
but due to rong routing its order is routed to BIKBIKCO1_ID.
SO please CORRECT it.
pls analyse..........................firstly , the RSU information given in the
ticket is incorrect ;
talk to the user and get the correct RSU.................then goto :
1)inventory-->components-->networkelements
2) search for the exchange in question
3)click on NEMS
4) it will show the exchangecode of the MSU to which this RSU is mapped.........
........if mapping is ok
then resolve the ticket....other-wise get the details as per attachment (for cha
nging RSU-MSU mapping)
++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
fault 11006685280 is showing testing system task inprogress since 29-05-2011
and also there is no OUTDOOR task in this fault order kindly resolve.
For 11006685280:
"""Dear L2,
follow the procedure below :
1) click on ""test results"" and enter the values of attributes out of range
2) then save and close the test results form
3) then refresh the main service order form
4) Log on as an Initial testing workgroup member
5)Click on ""view workorder""
6)change the status to CLOSED and then SAVE
7) Appropriate tasks (outdoor / mdf etc ) will be inserted automatically
8)Then proceed as usual to complete the order""
"
++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Level change template for level change within same exchange
Dear user , pls give data in three columns in excel sheet :
column1 : old phone number with std code
column2 : new phone number with STD code
Column3 : Exchange switch code
column4 : New NE (in case NE is changed)
*******************************************************************
NADRS
The A/C Type & Sub Type of the customer should be:
"Public Institution" & "State Hospitals" respectively.
2. The plan given for VPNoBB should be "BB-VPN-256-MONTHLY", Plan ID 10126.
3. The plan for Sulabh I/c should be "SULABH-INCOMING-ONLY", plan ID 10375.
4. The discount scheme implemented are
a. Installation waiver --ACT005
b. Modem deposit waiver --DEP011
c. Modem rent waiver --TAR016
also the plans selected for VPN & Sulabh are of ZERO rental,
so no monthly bill will be given/generated.
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
The NMEICT VPNoBB has been one of most talked about issue in CDR. Pls follow the
following points for successful execution such service orders in CDR.

The NME plans D10199 & D10200 are as below:

D10199 -- BB-VPN-512-NMEICT-ANNUAL
D10200 -- BB-VP N-5120-NMEICT-ANNUAL

Both are Annual Plans so the Plan Type has to be 'Annual' in the Broadband
Order.
These Plans D10199 & D10200 , are available in CRM for the following criteria :

1.Account Type - Public Institution
2.Account Sub Type - 055 CENTRAL COLLEGES-PUBLIC INSTITUTION
063 PRIVATE COLLEGES-PUBLIC
INSTITUTION
069 STATE COLLEGES-PUBLIC INSTITUTION
3.Plan Type - Annual
4.Connection Type - VPN Only
Pls select while creating BB VPN Only order for NMEICT customer
In product dashboard:
Modem Acquisition Type: Rented
Deposit Scheme: DEP011
Rental Scheme: TAR013
Pls find screen shot for the same.

Pls select all these, due to this Demand Note will be Zero Rupees and Modem Ren
t
for each month will be waived off.
++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++=
Party required BB Portal ID to Check Usages and change password.
SD221225
http://www.aryasamajjamnagar.org/vaidiksanskar/vaidiksanskar.htm
http://10.202.212.97:8080/ portal IPSWITCH
http://10.196.215.55:8080/pls/htmldb/f?p=129:3
np41http2.ndc.bsnl.co.in:8103/irj/portal ---BI