Documenti di Didattica
Documenti di Professioni
Documenti di Cultura
AWARDS
th
4 Deloitte Technology Fast 50 India 2008
program conducted by Deloitte Touche
Tohmatsu, Asia Pacific. Program initiated in
2005 recognizes the India’s fastest growing &
dynamic technology companies.
2. Technology
Tec hnology Fast 500 A sia Pacific
Pac ific 2008
th
7 Deloitte Technology Fast 500 Asia Pacific
Ranking & CEO Survey 2008 – one of the
region’s most comprehensive & respected
rankings of fast-growing technology companies
in Asia Pacific region, including Australia,
China (Hong Kong), India, Japan, Korea,
Malaysia, New Zealand, Singapore, Taiwan &
Thailand
.
MODULE –
2 Microsoft Certified System Associate [ MCSA]
Microsoft Certified Technology Specialist
a. Exchange Server 2007
Cisco Certified Network Associate [ CCNA ]
COMMUNICATION SKILLS SESSION
MODULE –
3 Microsoft Certified System Engineer [ MCSE]
Red Hat Linux Essentials
Red Hat Certified Engineer [ RHCE]
a. Linux System Administration
b. Linux Networking & Security Administration
COMMUNICATION SKILLS SESSION
MODULE –
4 Microsoft Certified Technology Specialist
a. SQL Server 2005
Cisco Certified Network Professional
a. Building Scalable Network – Routers
b. Building Multi layer Switched Network - Switching
Ethical Hacking
Infrastructure Management Services
Storage Management
COMMUNICATION SKILLS SESSION
SO FT
SKILL
PRO GRAM
CO N
NVVE
ERR SATI
SAT IO
ON AL SK
NAL SKIIL
LLS
LS
OBJECTIVE: Understand the importance as well as the barriers that effect our conversational
skills. Details on how effective Listening and Probing impact our communication skills, and how
it can help handle/resolve customer complains constructively.
DETAILS:
Importance of Communication in today's competitive environment
The Basic Model of a Communication Process
Techniques to communicate effectively: Listening, Probing, Rapport Building
Barriers that block the communication flow within an organization
Tips on how to resolve customer complains.
T IM
M E M A N A G EM
M E NT
OBJECTIVE: Managing daily activities in terms of saving time & planning your day
constructively. Importance of time in terms of fulfilling commitments and meeting deadlines.
DETAILS:
Importance of time management
What are the various time wasters
Environmental factors that lead to time wasters
Tips to manage and consume your time productively
How managing your time lucratively can reduces stress
P E O P LE
E H AN DLIING S K IL
LL S
DETAILS :
Key concept about Personality
Personal Hygiene and Grooming skills
Developing a strong Self Image
Enhancing Self Worth and Self Esteem
Handling Group Discussions and Interviews
Steps to relationship Building
Cultivating the Habits of Successful People
Applying the ten Secrets of Success
Applying the Golden Principles of Happiness
Developing a Balanced Personal
STR E
ESSSS M ANAG EM E NT
ENT
OBJECTIVE : How one can tackle stress at work, different types of stresses & how they affect
our work .
DETAILS:
What is stress
Factors that give rise to stress related disorders
Difference between positive and negative stress
Tips to handle work stress effectively
How managing stress improves job your performance
How it improves employee's overall health
T EA
AM B U IL
L DIN
NG
DETAILS:
What is team building and its importance in today's work trend.
Looking at the bigger picture and explaining ˜What is in it for them''.
Factors/barriers that effect team performance
How to effectively tackle these barriers
How clearly defined objectives and goals enhance team performance
AC
CCCEN
ENTTN
NEU TRA
EUTR ALIZATION
LIZATIO N
OBJECTIVE : Details on how to improve one's tone, intonation, modulation with special focus on
pronunciation.
DETAILS :
Altering regional accents (MTI) to increase understanding for better customer interaction