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Question:

Which two ports are used by File Transfer Protocol (FTP) by default?
Answer:
TCP ports 20 and 21
Question:
Which networks benefit from WINS?
Answer:
The Windows Internet Name Service (WINS) benefits legacy Windows NT networks. Networks based on
Windows 2000 and later operating systems can also provide WINS as a backward-compatibility service. WINS
allows users to use textual NetBIOS names, which are resolved to corresponding IP addresses through a WINS
lookup.
Question:
To take over successfully, a standby node needs to access the same data that was being used by the failed
active node. How is this ensured?
Answer:
Shared drives, accessible to both active and standby nodes in a cluster, are used to ensure that the same copy of
data is available to both nodes.
Question:
You have 12 inches of space available in a rack. What is the biggest size of server, in U, that can be
accommodated in the space?
Answer:
6U
Question:
Which constraint applies when you install Extended Data Out (EDO) RAM single in-line memory modules
(SIMMS), but does not apply when you install more modern RAM modules?
Answer:
You must install EDO RAM SIMMs in pairs. This constraint does not apply when you install more modern RAM
modules.
Item: 1 (Ref:Cert-SK0-003.FLASH.2.1.86)
Item: 2 (Ref:Cert-SK0-003.FLASH.2.1.19)
Item: 3 (Ref:Cert-SK0-003.FLASH.5.1.42)
Item: 4 (Ref:Cert-SK0-003.FLASH.1.1.84)
Item: 5 (Ref:Cert-SK0-003.FLASH.1.1.57)
Item: 6 (Ref:Cert-SK0-003.FLASH.2.1.81)
Page 1 of 83
Copyright 2014 Transcender LLC, a Kaplan Professional Company. All Rights Reserved.
Question:
Which DNS record provides alternative names for particular hosts?
Answer:
a canonical name (CNAME) record
Question:
Which type of uninterruptible power supply (UPS) can improve voltage during brownouts without depleting
batteries?
Answer:
The line-interactive UPS
Question:
Which component is faulty when a computer does not retain its CMOS settings?
Answer:
the CMOS battery
Question:
Which type of uninterruptible power supply (UPS) systems allows maintenance activities on the UPS without
disconnecting power?
Answer:
UPSs that use hot swap batteries and redundant UPSs allow maintenance activities without having to disconnect
power.
Question:
What is the approved method of using security patches on a live network?
Answer:
To test the patch on a test computer or network before you install it on a live network
Question:
What is the name for the service that sends DHCP requests to a DHCP server from computers on a subnet that
does not have a DHCP server?
Answer:
a DHCP relay agent
Item: 7 (Ref:Cert-SK0-003.FLASH.4.1.46)
Item: 8 (Ref:Cert-SK0-003.FLASH.6.1.25)
Item: 9 (Ref:Cert-SK0-003.FLASH.4.1.40)
Item: 10 (Ref:Cert-SK0-003.FLASH.2.1.68)
Item: 11 (Ref:Cert-SK0-003.FLASH.2.1.3)
Page 2 of 83
Copyright 2014 Transcender LLC, a Kaplan Professional Company. All Rights Reserved.
Question:
Which sequence of activities should you perform to replace two failing drives in a RAID-5 setup?
Answer:
You should perform the following sequence of activities: 1) Ensure that data is backed up. 2) Replace one of the
drives, and allow RAID to rebuild data. 3) Replace the second drive, and allow RAID to rebuild data.
Question:
At which speed does a Fast Ethernet network operate?
Answer:
100 megabits per second (Mbps)
Question:
What is the fastest type of RAM that can be used as main memory?
Answer:
RamBUS DRAM (RDRAM)
Question:
Why does Network Attached Storage (NAS) sometimes use a smaller version of an operating system?
Answer:
NAS normally uses an operating system file system to store data files; a smaller version of an operating system
helps a NAS reduce costs.
Question:
Why is BIOS code for a server or a RAID controller stored in non-volatile memory rather than on disk drives,
which are equally non-volatile?
Answer:
BIOS code for a server or a RAID controller is stored in non-volatile memory rather than on the disk drive so that it
is usable by multiple operating systems. BIOS code must be available in a manner that is operating system
independent.
Question:
At which two data transfer speeds can Token Ring networks operate?
Answer:
Item: 12 (Ref:Cert-SK0-003.FLASH.6.1.3)
Item: 13 (Ref:Cert-SK0-003.FLASH.2.1.39)
Item: 14 (Ref:Cert-SK0-003.FLASH.1.1.53)
Item: 15 (Ref:Cert-SK0-003.FLASH.3.1.34)
Item: 16 (Ref:Cert-SK0-003.FLASH.1.1.93)
Item: 17 (Ref:Cert-SK0-003.FLASH.2.1.43)
Page 3 of 83
Copyright 2014 Transcender LLC, a Kaplan Professional Company. All Rights Reserved.
4 megabits per second (Mbps) and 16 megabits per second (Mbps)
Question:
Which type of recovery site implements very little fault tolerance and relies primarily on backups?
Answer:
a cold site
Question:
Which type of fault conditions are commonly indicated using hardware status indicators by RAID controllers?
Answer:
Drive failures and environmental fault conditions, such as high temperature and high humidity, are indicated by
RAID controllers. Both conditions are normally indicated through built-in status indicators such as light-emitting
diodes (LEDs) and buzzers.
Question:
What should you write down when your Windows server quits running and displays a blue screen?
Answer:
You should write down the stop code when your Windows server quits running and displays a blue screen.
Question:
What is the condition called when a computer has run out of available memory?
Answer:
a memory bottleneck
Question:
Which technology provides a common area for data storage on a network?
Answer:
a Storage Area Network (SAN)
Question:
What is the range of SCSI IDs for a 16-bit SCSI bus?
Answer:
Item: 18 (Ref:Cert-SK0-003.FLASH.5.1.7)
Item: 19 (Ref:Cert-SK0-003.FLASH.6.1.12)
Item: 20 (Ref:Cert-SK0-003.FLASH.6.1.44)
Item: 21 (Ref:Cert-SK0-003.FLASH.6.1.31)
Item: 22 (Ref:Cert-SK0-003.FLASH.3.1.6)
Item: 23 (Ref:Cert-SK0-003.FLASH.1.1.13)
Page 4 of 83
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0 to 15
Question:
What is the function of the cable connecting the server and the uninterruptible power supply (UPS)?
Answer:
The cable carries status information to the UPS monitoring software loaded on the server. When the batteries of
the UPS are exhausted, the software initiates a shutdown of the server's operating system.
Question:
If you can ping network hosts using IP addresses but not using hostnames, why is confirming the link light-
emitting diode (LED) status NOT a relevant activity?
Answer:
The ping utility has already verified network connectivity, which eliminates the possibility of hardware errors in the
network interface card (NIC) of your server, the network cable and the hub, or switch port.
Question:
What does the acronym KVM denote?
Answer:
Keyboard Video Mouse
Question:
Which kind of RAID has no constraints on using drives of different makes and models?
Answer:
Software RAID has no constraints on using drives of different makes and models.
Question:
Which application model is represented by a file sharing application?
Answer:
a peer-to-peer application model
Question:
How would you clean out dust from a server case?
Item: 24 (Ref:Cert-SK0-003.FLASH.4.1.28)
Item: 25 (Ref:Cert-SK0-003.FLASH.6.1.14)
Item: 26 (Ref:Cert-SK0-003.FLASH.3.1.49)
Item: 27 (Ref:Cert-SK0-003.FLASH.3.1.43)
Item: 28 (Ref:Cert-SK0-003.FLASH.2.1.21)
Item: 29 (Ref:Cert-SK0-003.FLASH.6.1.51)
Page 5 of 83
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Answer:
Use compressed air and a vacuum cleaner to blow out the dust, and vacuum it up
Question:
Which type of server provides remote users with access to a network?
Answer:
A Remote Access Service (RAS) server
Question:
Why is Network Attached Storage (NAS) simpler and quicker to implement as compared to a Storage Area
Network (SAN)?
Answer:
NAS is a single storage device, and is often available preconfigured. In most cases, installation involves simply
connecting it to the network and powering up the NAS. A SAN is a complete back end network and is much
larger. A SAN takes longer to set up and configure.
Question:
If a server currently uses two-way Symmetric Multiprocessing (SMP), which hardware changes must you carry out
to revert to single processor operation?
Answer:
To revert to single processor operation, you should remove the second processor. Multiprocessor boards specify
the order in which processor sockets must be populated. Make sure that you remove the second processor and
not the first.
Question:
No network client is able to connect to a server on an otherwise operational network. As a part of troubleshooting,
what is the FIRST thing that you should confirm about the server?
Answer:
You should establish that the server is powered on and correctly booted up. You cannot connect to a server that
is powered off.
Question:
Which network component connects the LAN and the SAN and allows them to communicate?
Answer:
a gateway
Item: 30 (Ref:Cert-SK0-003.FLASH.2.1.12)
Item: 31 (Ref:Cert-SK0-003.FLASH.3.1.21)
Item: 32 (Ref:Cert-SK0-003.FLASH.6.1.8)
Item: 33 (Ref:Cert-SK0-003.FLASH.6.1.2)
Item: 34 (Ref:Cert-SK0-003.FLASH.2.1.28)
Page 6 of 83
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Question:
While installing dual in-line memory modules (DIMMs) in a server that has multiple free memory slots, which slots
should you use?
Answer:
A general rule is to fill all memory slots contiguously. Because rules for filling memory slots vary from motherboard
to motherboard, you must consult the server documentations for specific recommendations.
Question:
How many wires are necessary for a Low Voltage Differential (LVD) SCSI device?
Answer:
two wires
Question:
Which multiple RAID level is most tolerant of a large number of disks failing?
Answer:
RAID 5+1
Question:
A single drive failure occurs in your RAID-5 volume. Before you can replace the drive, a second drive fails. What
is the only course of action in this case?
Answer:
You must replace the failed drives, reinitialize the RAID, and restore data from backup tapes. Because of the
double drive failure, all data is lost.
Question:
In terms of baselines, what is the significance of 100% CPU utilization for a few seconds at a time?
Answer:
100% CPU utilization for few seconds at a time is not significant.
Question:
A backup policy would rarely use either incremental or differential backups by themselves. What types of backups
are used in a backup policy?
Item: 35 (Ref:Cert-SK0-003.FLASH.6.1.62)
Item: 36 (Ref:Cert-SK0-003.FLASH.1.1.99)
Item: 37 (Ref:Cert-SK0-003.FLASH.3.1.19)
Item: 38 (Ref:Cert-SK0-003.FLASH.6.1.19)
Item: 39 (Ref:Cert-SK0-003.FLASH.4.1.23)
Item: 40 (Ref:Cert-SK0-003.FLASH.5.1.32)
Page 7 of 83
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Answer:
A backup policy usually uses full backup in combination with either incremental or differential backup. A single full
backup is performed on a particular day of the week, followed by daily differential or incremental backups for the
remaining days of the week.
Question:
What is a CRIMM?
Answer:
A continuity RIMM (CRIMM) is a passive plug-in component that fills up empty RIMM slots on the motherboards.
Question:
Which DNS record is the first record in a DNS zone?
Answer:
a start of authority (SOA) record
Question:
In most cases, how is the data captured through SNMP polling used?
Answer:
to reveal trends in device performance
Question:
Which kind of multiprocessing is being used in a setup that uses 100 processors?
Answer:
A setup that uses as many as 100 processors is probably using massively parallel processing (MPP). 100
processors are not used in symmetric multiprocessing (SMP) or asymmetric multiprocessing (ASMP).
Question:
Why would you not use a fabric in Network Attached Storage (NAS)?
Answer:
NAS uses the Local Area Network (LAN) infrastructure, which does not include fabric. A fabric is a switch used in
fibre channel, which is used in Storage Area Networks (SANs).
Item: 41 (Ref:Cert-SK0-003.FLASH.1.1.58)
Item: 42 (Ref:Cert-SK0-003.FLASH.2.1.84)
Item: 43 (Ref:Cert-SK0-003.FLASH.2.1.51)
Item: 44 (Ref:Cert-SK0-003.FLASH.1.1.61)
Item: 45 (Ref:Cert-SK0-003.FLASH.3.1.26)
Item: 46 (Ref:Cert-SK0-003.FLASH.1.1.116)
Page 8 of 83
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Question:
What is the purpose of SMART?
Answer:
It improves hard drive performance.
Question:
How does the line-interactive uninterruptible power supply (UPS) amend voltages during a brownout?
Answer:
The line-interactive UPS uses a tap changing output transformer to amend voltages during a brownout. Given a
specific input voltage, the UPS can raise or lower the output voltage by selecting an appropriate tap on the
transformer.
Question:
What would you achieve by replacing the battery of an uninterruptible power supply (UPS) with a higher capacity
battery?
Answer:
A higher capacity battery will provide a longer runtime, but only if the charging circuits of the UPS can cope with
the larger loads presented by the enhanced battery.
Question:
What is switch-assisted load balancing?
Answer:
a configuration that allows switch ports to pool their bandwidth by connecting multiple NICs to different ports of a
switch
Question:
What are the three different types of Synchronous DRAM (SDRAM)?
Answer:
SDRAM, Double Data Rate (DDR) RAM, and Double Data Rate 2 (DDR2) RAM
Question:
How does a Domain Name System (DNS) server benefit a user?
Answer:
A DNS server benefits a user because the user can use easy to remember textual host names, which are
automatically converted to the corresponding IP addresses through DNS resolution. The IP addresses are then
used for the actual communication.
Item: 47 (Ref:Cert-SK0-003.FLASH.4.1.47)
Item: 48 (Ref:Cert-SK0-003.FLASH.4.1.8)
Item: 49 (Ref:Cert-SK0-003.FLASH.2.1.65)
Item: 50 (Ref:Cert-SK0-003.FLASH.1.1.54)
Item: 51 (Ref:Cert-SK0-003.FLASH.2.1.18)
Page 9 of 83
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Question:
Which multiple RAID level can be described as mirroring consisting of block striping with distributed parity?
Answer:
RAID 5+1
Question:
How can you restore Digital Audio Tape (DAT)-based backups after upgrading your backup hardware to Linear
Tape Open (LTO)?
Answer:
To restore DAT-based backups, you must retain at least one of your old DAT drives. LTO drives cannot accept
DAT tapes.
Question:
Which technology allows you to run several operating systems concurrently?
Answer:
virtualization
Question:
Compared to 32-bit processors, why do 64-bit processors perform better at applications, such as data
warehousing, which involve a large amount of sorting and searching?
Answer:
64-bit bit processors can perform searching and sorting operations better than 32-bit processors because
searching and sorting are performed using internal general purpose registers of the processor. 64-bit processors
contain both a larger size and a larger number of general purpose registers compared to 32-bit processors. This
allows 64-bit processors to execute data warehousing applications efficiently.
Question:
Why is software RAID generally less expensive than hardware RAID?
Answer:
Hardware RAID requires a dedicated RAID controller, which is expensive. Software RAID uses the controller that
is included with your server and does not require any special hardware.
Item: 52 (Ref:Cert-SK0-003.FLASH.3.1.17)
Item: 53 (Ref:Cert-SK0-003.FLASH.5.1.20)
Item: 54 (Ref:Cert-SK0-003.FLASH.1.1.129)
Item: 55 (Ref:Cert-SK0-003.FLASH.1.1.68)
Item: 56 (Ref:Cert-SK0-003.FLASH.3.1.41)
Item: 57 (Ref:Cert-SK0-003.FLASH.2.1.89)
Page 10 of 83
Copyright 2014 Transcender LLC, a Kaplan Professional Company. All Rights Reserved.
Question:
Which port is used by Simple Mail Transfer Protocol (SMTP) by default?
Answer:
TCP port 25
Question:
Which kind of RAID provides recovery from two drive failures?
Answer:
A multiple RAID level provides recovery from two drive failures.
Question:
Which IRQ setting is recommended for a network interface card (NIC)?
Answer:
IRQ 5
Question:
Which action may be required for the Management Information Base (MIB) after upgrading the Simple Network
Management Protocol (SNMP) agent on a managed device?
Answer:
You may need to upgrade the MIB after you upgrade the SNMP agent.
Question:
What is a broadcast storm?
Answer:
A broadcast storm is a condition where a network becomes unresponsive or performance is degraded, which is
usually caused by a network message that is aimed at all hosts on the network. The message results in nearly
simultaneous responses from multiple hosts, which prompts even more responses.
Question:
Between full/incremental and full/differential backup plans, which plan exhibits greater ability to recover from
corruption of a single tape?
Answer:
A full/differential backup plan exhibits greater ability to recover from corruption of a single tape than does a
full/incremental backup plan. Restoring a differential backup scheme restores the last full backup tape and the last
differential tape.
Item: 58 (Ref:Cert-SK0-003.FLASH.3.1.18)
Item: 59 (Ref:Cert-SK0-003.FLASH.1.1.105)
Item: 60 (Ref:Cert-SK0-003.FLASH.2.1.61)
Item: 61 (Ref:Cert-SK0-003.FLASH.6.1.16)
Item: 62 (Ref:Cert-SK0-003.FLASH.5.1.26)
Page 11 of 83
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Question:
What is a fibre channel fabric?
Answer:
A fibre channel fabric is a switch that sets up virtual point-to-point connections between devices that are
connected to the fabric.
Question:
What is the maximum bus length, in meters, for single-ended Narrow SCSI?
Answer:
six meters
Question:
Which type of RAM chips can operate at a speed of 600 MHz?
Answer:
Rambus Dynamic Random Access Memory (RDRAM)
Question:
Which option improves the availability of uninterruptible power supplies (UPSs)?
Answer:
Some UPSs are provided with hot swap batteries, which improve the availability of the UPSs. These batteries can
be changed without switching off the UPS.
Question:
In which type of caching are writes written to both the cache and the disk before the write is acknowledged as
complete?
Answer:
write-through caching
Question:
In terms of server response time, disk access, and memory utilization, which conditions are indicative of a file
server that is running short of physical memory?
Item: 63 (Ref:Cert-SK0-003.FLASH.3.1.30)
Item: 64 (Ref:Cert-SK0-003.FLASH.1.1.17)
Item: 65 (Ref:Cert-SK0-003.FLASH.1.1.30)
Item: 66 (Ref:Cert-SK0-003.FLASH.4.1.45)
Item: 67 (Ref:Cert-SK0-003.FLASH.3.1.58)
Item: 68 (Ref:Cert-SK0-003.FLASH.6.1.11)
Page 12 of 83
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Answer:
Slowdown of response time, excessive disk access, and high memory utilization
Question:
What is the difference between Simple Network Management Protocol (SNMP) polling and traps?
Answer:
Traps only occur when a condition is met; polling occurs on a regular basis. Traps are unsolicited data
transmissions that are sent from an agent to a network management station (NMS) when some condition on the
agent crosses a threshold. Polling is used by an NMS to solicit data on a regular basis from an SNMP agent.
Question:
What is the data transfer rate for Ultra DMA?
Answer:
33 megabytes per second (MBps)
Question:
What is a good tool to detect the source of broadcast storms?
Answer:
A LAN analyzer, also referred to as a protocol analyzer, is a tool that can reveal the source and destination of
packets.
Question:
Which kind of RAID is rarely available with hot swap capability?
Answer:
Software RAID is usually never available with hot swap capability.
Question:
Which file systems does Linux support?
Answer:
Extended (ext) file system
Second extended (ext2) file system
Third extended (ext3) file system
Reiser file system (Reiserfs)
Journaling file system (jfs)
XFS
Item: 69 (Ref:Cert-SK0-003.FLASH.2.1.63)
Item: 70 (Ref:Cert-SK0-003.FLASH.1.1.104)
Item: 71 (Ref:Cert-SK0-003.FLASH.6.1.15)
Item: 72 (Ref:Cert-SK0-003.FLASH.3.1.44)
Item: 73 (Ref:Cert-SK0-003.FLASH.2.1.70)
Page 13 of 83
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Question:
How does the installation procedure of hotfixes and patches differ from the installation procedure of service
packs?
Answer:
Hotfixes and patches are applied one on top of another, starting with the earlier releases and ending with the
latest releases. When applying service packs, only the latest service pack needs to be installed.
Question:
Which memory type detects single-bit errors but cannot correct them?
Answer:
Parity memory detects, but cannot correct, single-bit errors. Detection of a parity error is usually a fatal error for a
computer.
Question:
What is the effect of corrupt entries in a server's DNS cache?
Answer:
When there are corrupt entries in a server's DNS cache, the server will not be able to access those computers
with corrupted entries. Access may succeed if the IP address of the target computer is used instead of the host
name.
Question:
How does asymmetric multiprocessing (ASMP) differ from symmetric multiprocessing (SMP) in terms of processor
tasks?
Answer:
ASMP dedicates processors to specific tasks, whereas SMP does not dedicate processors to specific tasks.
Question:
What is an optical jukebox?
Answer:
an optical disc storage solution that automatically loads and unloads optical discs
Question:
Item: 74 (Ref:Cert-SK0-003.FLASH.2.1.49)
Item: 75 (Ref:Cert-SK0-003.FLASH.1.1.111)
Item: 76 (Ref:Cert-SK0-003.FLASH.6.1.23)
Item: 77 (Ref:Cert-SK0-003.FLASH.1.1.78)
Item: 78 (Ref:Cert-SK0-003.FLASH.3.1.63)
Item: 79 (Ref:Cert-SK0-003.FLASH.5.1.44)
Page 14 of 83
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What is the purpose of a heartbeat cable?
Answer:
It carries signals between the nodes of a cluster to indicate that active nodes are operational.
Question:
Which type of backup takes the least time?
Answer:
Incremental backup
Question:
Which backup method backs up only files that have changed since the last full backup?
Answer:
A differential backup
Question:
Which PCI technology allows the upgrade of adapters without impacting server uptime?
Answer:
PCI hot plug technology
Question:
What are attached to the CPU to absorb and transfer heat to its surroundings?
Answer:
heat sinks
Question:
Which RAID technology combines disk striping with disk mirroring?
Answer:
RAID 0/1 (RAID 0+1)
Question:
Which RAID-5 storage capacity can be created using four drives of 10 GB each?
Item: 80 (Ref:Cert-SK0-003.FLASH.5.1.33)
Item: 81 (Ref:Cert-SK0-003.FLASH.5.1.29)
Item: 82 (Ref:Cert-SK0-003.FLASH.1.1.40)
Item: 83 (Ref:Cert-SK0-003.FLASH.1.1.118)
Item: 84 (Ref:Cert-SK0-003.FLASH.3.1.9)
Item: 85 (Ref:Cert-SK0-003.FLASH.3.1.52)
Page 15 of 83
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Answer:
RAID 5 will provide a storage capacity equivalent to (n-1) = (4-1) = 3 drives. This works out to 3 x 10 GB = 30 GB.
Question:
Which practice helps you find any potential points of error in a backup?
Answer:
The practice of regularly restoring backups as a test
Question:
What should you do prior to installing a new operating system service pack on a production server?
Answer:
You should test the service pack on a test server prior to installing it on a production server.
Question:
What is a blade server?
Answer:
A blade server is an entire server in a package that is almost as small as a plug-in adapter card. Blade servers
are designed to be plugged into a blade server chassis.
Question:
What do you call the process of storing data across several disks?
Answer:
data striping
Question:
Which types of uninterruptible power supply (UPS) are able to improve voltages during brownouts?
Answer:
online and line-interactive UPSs
Question:
What is a desirable feature of Storage Area Network (SAN) backups as compared to a Network Attached Storage
(NAS) backup?
Item: 86 (Ref:Cert-SK0-003.FLASH.5.1.24)
Item: 87 (Ref:Cert-SK0-003.FLASH.6.1.40)
Item: 88 (Ref:Cert-SK0-003.FLASH.1.1.51)
Item: 89 (Ref:Cert-SK0-003.FLASH.5.1.6)
Item: 90 (Ref:Cert-SK0-003.FLASH.4.1.48)
Item: 91 (Ref:Cert-SK0-003.FLASH.3.1.29)
Page 16 of 83
Copyright 2014 Transcender LLC, a Kaplan Professional Company. All Rights Reserved.
Answer:
Given the same volume of data, SAN backups are faster because of the greater bandwidth available in a SAN.
Question:
What is the effect of connecting an external SCSI storage system to a server that is running?
Answer:
The storage system will not be recognized if it is connected to a server that is running. The correct method is to
connect the storage system while the server is powered off and allow the server to detect the storage system
during boot up.
Question:
Which memory type corrects single-bit errors?
Answer:
Error Correction Code (ECC) memory corrects single-bit errors. The correction occurs in a manner transparent to
the user.
Question:
Which file system is used by the Solaris operating system?
Answer:
ZFS
Question:
How would you decide that the CPU needs replacing?
Answer:
If the CPU utilization stays at 100% for significant periods of time, then a CPU replacement may be warranted.
Comparison of CPU utilization between current and older baselines will be necessary to decide this.
Question:
Which protocols are used in Network Attached Storage (NAS)?
Answer:
NAS can use several protocols, including Transmission Control Protocol/Internet Protocol (TCP/IP), Network File
System (NFS), Hypertext Transfer Protocol (HTTP) and Common Internet File System (CIFS).
Item: 92 (Ref:Cert-SK0-003.FLASH.6.1.78)
Item: 93 (Ref:Cert-SK0-003.FLASH.1.1.110)
Item: 94 (Ref:Cert-SK0-003.FLASH.2.1.72)
Item: 95 (Ref:Cert-SK0-003.FLASH.4.1.22)
Item: 96 (Ref:Cert-SK0-003.FLASH.3.1.23)
Item: 97 (Ref:Cert-SK0-003.FLASH.2.1.47)
Page 17 of 83
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Question:
Which type of cable should you use to connect a device to a hub?
Answer:
a straight-through cable
Question:
Which DNS record maps the device's IP address to its domain name?
Answer:
a pointer (PTR) record
Question:
What is the purpose of the Execute Disable (XD) bit of a server's processor?
Answer:
It distinguishes between bits of code that should be executed and the ones that cannot be executed because they
pose a threat to the system.
Question:
Which feature allows some PCI devices the exclusive use of the data bus, without having to share the bus with
the CPU?
Answer:
bus mastering
Question:
To guard against a failed firmware upgrade, which precaution must be observed during the upgrade process?
Answer:
The power supply to the equipment should not be interrupted. Normally the equipment being upgraded is
powered from an Uninterruptible Power Supply (UPS).
Question:
Which type of connector do you use on the end of a Thinnet (10Base2) cable?
Answer:
A British naval connector (BNC)
Item: 98 (Ref:Cert-SK0-003.FLASH.2.1.80)
Item: 99 (Ref:Cert-SK0-003.FLASH.1.1.127)
Item: 100 (Ref:Cert-SK0-003.FLASH.1.1.39)
Item: 101 (Ref:Cert-SK0-003.FLASH.1.1.94)
Item: 102 (Ref:Cert-SK0-003.FLASH.2.1.36)
Page 18 of 83
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Question:
What is the maximum data transfer rate for the IEEE 1394 standard?
Answer:
400 megabits per second (Mbps)
Question:
What is the name of the directory service used by Windows 2000, and later?
Answer:
Active Directory directory services
Question:
What is Digital Linear Tape (DLT) primarily used for?
Answer:
backups
Question:
Which serial data transfer architecture uses optical fiber and supports full-duplex data transfer rates of 100
megabytes per second (MBps)?
Answer:
Fibre Channel
Question:
How do you perform restorations when a full/differential backup plan is used?
Answer:
The latest full backup tape is restored first, followed by restoration of the latest differential backup tape.
Question:
What is the data transfer rate for Ultra 3 SCSI?
Answer:
160 megabytes per second (MBps)
Item: 103 (Ref:Cert-SK0-003.FLASH.1.1.34)
Item: 104 (Ref:Cert-SK0-003.FLASH.2.1.37)
Item: 105 (Ref:Cert-SK0-003.FLASH.5.1.13)
Item: 106 (Ref:Cert-SK0-003.FLASH.3.1.4)
Item: 107 (Ref:Cert-SK0-003.FLASH.5.1.30)
Item: 108 (Ref:Cert-SK0-003.FLASH.1.1.4)
Page 19 of 83
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Question:
Which TCP/IP utility do you use to remotely control another computer?
Answer:
the telnet utility
Question:
Which hardware does a server use to connect to an IP Local Area Network (LAN) and a storage area network
(SAN)?
Answer:
A server uses a Network Interface Card (NIC) to connect to the IP LAN and a host bus adapter (HBA) to connect
to the SAN.
Question:
Which application model is represented by an instant messaging application?
Answer:
a peer-to-peer application model
Question:
What is an advantage of SATA cables in terms of airflow dynamics within a server case?
Answer:
Unlike the ribbon cable associated with normal ATA, SATA cables are thin and round, and do not impede airflow
inside a computer case.
Question:
When using an external SCSI drive enclosure connected to a SCSI adapter, what is the approved power on
sequence to ensure that the drive is recognized correctly?
Answer:
To ensure that the drive is recognized correctly, first power on the enclosure and then power on the server.
Question:
What are standardized levels of disk fault tolerance called?
Answer:
Redundant Array of Independent Disks (RAID) are standardized levels of disk fault tolerance.
Item: 109 (Ref:Cert-SK0-003.FLASH.6.1.30)
Item: 110 (Ref:Cert-SK0-003.FLASH.3.1.48)
Item: 111 (Ref:Cert-SK0-003.FLASH.2.1.22)
Item: 112 (Ref:Cert-SK0-003.FLASH.1.1.72)
Item: 113 (Ref:Cert-SK0-003.FLASH.6.1.86)
Item: 114 (Ref:Cert-SK0-003.FLASH.3.1.8)
Page 20 of 83
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Question:
Which type of server resolves NetBIOS names to IP addresses?
Answer:
a Windows Internet Name Service (WINS) server
Question:
Which term refers to the practice of having an extra hard drive available to replace a failed hard drive?
Answer:
A hot spare
Question:
What is the function of a fibre hub in a fibre channel network?
Answer:
A fibre hub in a fibre channel network provides a central point of connection for fibre channel devices.
Question:
What is a heartbeat cable?
Answer:
A heartbeat cable connects the nodes with each other through the auxiliary network adapters to form an auxiliary
network. A node in a server cluster is equipped with an auxiliary network adapter used to provide a direct
connection to the other node in the cluster.
Question:
Which type of connectors can you use for fiber optic cabling?
Answer:
A straight tip (ST) and square connector (SC) can be used for fiber optic cabling.
Question:
Which process ensures that different servers process equal amounts of data?
Answer:
load balancing
Item: 115 (Ref:Cert-SK0-003.FLASH.2.1.1)
Item: 116 (Ref:Cert-SK0-003.FLASH.3.1.55)
Item: 117 (Ref:Cert-SK0-003.FLASH.3.1.10)
Item: 118 (Ref:Cert-SK0-003.FLASH.5.1.45)
Item: 119 (Ref:Cert-SK0-003.FLASH.2.1.32)
Item: 120 (Ref:Cert-SK0-003.FLASH.2.1.11)
Page 21 of 83
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Question:
How many disk controllers do you use for disk duplexing?
Answer:
two disk controllers
Question:
Which backup is based on disk-imaging technology and is used to restore a server to its original configuration?
Answer:
a bare metal backup
Question:
If cost is no constraint, what is the best way of increasing the runtime of an uninterruptible power supply (UPS)?
Answer:
The best way to increase the runtime, if cost is no constraint, is to upgrade the UPS or purchase a UPS that is
specified for a longer runtime.
Question:
What is the maximum data rate offered by a single lane PCI Express bus operating at 250 MHz?
Answer:
250 Megabytes per second (MBps)
Question:
Which type of backup contains an image of how the data was organized at a particular point in time?
Answer:
a snapshot
Question:
What is the name given to the most recent full backup tape?
Answer:
The name given to the most recent full backup tape in GFS terminology is Father.
Item: 121 (Ref:Cert-SK0-003.FLASH.1.1.7)
Item: 122 (Ref:Cert-SK0-003.FLASH.5.1.4)
Item: 123 (Ref:Cert-SK0-003.FLASH.4.1.25)
Item: 124 (Ref:Cert-SK0-003.FLASH.1.1.44)
Item: 125 (Ref:Cert-SK0-003.FLASH.5.1.5)
Item: 126 (Ref:Cert-SK0-003.FLASH.5.1.11)
Page 22 of 83
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Question:
What should you try if your computer will not boot because a BIOS upgrade attempt failed and a BIOS recovery
diskette is unavailable?
Answer:
If your computer will not boot because of a failed BIOS upgrade attempt and a BIOS recovery diskette is not
available, you should send the motherboard for qualified repairs.
Question:
In which type of caching is the cache write written to the drive sometime after the I/O acknowledges that the write
is complete?
Answer:
write-back caching
Question:
Which type of connector do you use for UTP cabling?
Answer:
an RJ-45 connector
Question:
Which kind of multiprocessing dedicates certain processors to specific tasks?
Answer:
asymmetric multiprocessing (ASMP)
Question:
Which DNS record is created for DNS servers?
Answer:
a name server (NS) record
Question:
Which effect does backing up data on a Storage Area Network (SAN) have on the Local Area Network (LAN)?
Answer:
Item: 127 (Ref:Cert-SK0-003.FLASH.6.1.58)
Item: 128 (Ref:Cert-SK0-003.FLASH.3.1.59)
Item: 129 (Ref:Cert-SK0-003.FLASH.2.1.41)
Item: 130 (Ref:Cert-SK0-003.FLASH.1.1.63)
Item: 131 (Ref:Cert-SK0-003.FLASH.2.1.83)
Item: 132 (Ref:Cert-SK0-003.FLASH.3.1.28)
Page 23 of 83
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Backing up a SAN loads the SAN network, and has negligible impact on the LAN.
Question:
A server that is used only for authenticating network clients is an example of which application server model?
Answer:
a dedicated application server model
Question:
What is the bus speed for Wide Ultra SCSI?
Answer:
40 megabytes per second (MBps)
Question:
What is the function of the local Domain Name System (DNS) cache?
Answer:
The local DNS cache is a disk-based table of DNS entries maintained by a computer. For resolving a DNS name,
the DNS cache is consulted first. If the resolution is not possible through the cache, then a DNS server is
consulted.
Question:
Which Windows tool monitors network traffic going into and out of a computer?
Answer:
Network Monitor
Question:
Which protocol do you use to send e-mail messages between servers over the Internet?
Answer:
Simple Mail Transfer Protocol (SMTP)
Question:
What is the range of fibre channel using copper cable?
Answer:
Item: 133 (Ref:Cert-SK0-003.FLASH.2.1.24)
Item: 134 (Ref:Cert-SK0-003.FLASH.1.1.26)
Item: 135 (Ref:Cert-SK0-003.FLASH.6.1.24)
Item: 136 (Ref:Cert-SK0-003.FLASH.6.1.37)
Item: 137 (Ref:Cert-SK0-003.FLASH.2.1.6)
Item: 138 (Ref:Cert-SK0-003.FLASH.3.1.32)
Page 24 of 83
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30 meters (m)
Question:
What is the bus speed for Ultra 2/Wide SCSI?
Answer:
80 megabytes per second (MBps)
Question:
Which port is used by telnet by default?
Answer:
TCP port 23
Question:
Which port is used by Secure Shell (SSH) by default?
Answer:
TCP port 22
Question:
Which application server model is represented by a Web server?
Answer:
a dedicated application server model
Question:
What is the function of a server that is configured as a router?
Answer:
A router routes packets between networks. It is the communication gateway between two IP networks. A router
allows a data packet to pass through networks or prevents a data packet from passing between networks. The
decision to allow or prevent data packets is determined by the destination address contained in the packet.
Question:
What does the acronym NAS denote?
Answer:
Item: 139 (Ref:Cert-SK0-003.FLASH.1.1.23)
Item: 140 (Ref:Cert-SK0-003.FLASH.2.1.85)
Item: 141 (Ref:Cert-SK0-003.FLASH.2.1.87)
Item: 142 (Ref:Cert-SK0-003.FLASH.2.1.25)
Item: 143 (Ref:Cert-SK0-003.FLASH.2.1.14)
Item: 144 (Ref:Cert-SK0-003.FLASH.3.1.35)
Page 25 of 83
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Network Attached Storage
Question:
Why is it not advisable to mix Plug-n-Play (PnP) and legacy devices in a server?
Answer:
It often results in device contention where a legacy device attempts to use an IRQ assigned to a PnP device.
Question:
What is the function of a GBIC?
Answer:
A gigabit interface converter (GBIC) converts parallel signals from a host bus adapter (HBA) to serial signals
suitable for transmitting over fibre channel optical or copper cable. The conversion of signals from serial to parallel
is also performed by a GBIC.
Question:
What does a lit LED marked 100 on a NIC (network interface card) indicate?
Answer:
The NIC is transmitting data at 100 Mbps
Question:
Which type of applications act as a client and server on a network?
Answer:
peer-to-peer applications
Question:
Which precaution should you take when upgrading a SCSI adapter's firmware?
Answer:
Ensure that power to the server is not lost during the upgrade by using an uninterruptible power supply (UPS)
Question:
What is the first thing to try in case of a failed BIOS upgrade attempt?
Answer:
Item: 145 (Ref:Cert-SK0-003.FLASH.6.1.53)
Item: 146 (Ref:Cert-SK0-003.FLASH.3.1.11)
Item: 147 (Ref:Cert-SK0-003.FLASH.6.1.32)
Item: 148 (Ref:Cert-SK0-003.FLASH.2.1.42)
Item: 149 (Ref:Cert-SK0-003.FLASH.6.1.55)
Item: 150 (Ref:Cert-SK0-003.FLASH.6.1.59)
Page 26 of 83
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You should first attempt to boot from the diskette and follow the recovery procedure if a BIOS recovery program is
available on a diskette.
Question:
What is the bus speed for Ultra160 SCSI?
Answer:
160 megabytes per second (MBps)
Question:
What do you need to support voice transmissions over an IP network?
Answer:
a Voice over IP (VoIP) card
Question:
If you update the Simple Network Management Protocol (SNMP) agent to a higher version on a server, what
should be done to ensure the network management station (NMS) will still be able to communicate with the
server?
Answer:
Configure the community strings appropriately on the server
Question:
What is the main purpose of a riser card?
Answer:
to provide additional PCI or ISA slots for a computer
Question:
What is the primary disadvantage of memory interleaving?
Answer:
twice as much RAM must be used as compared to using non-interleaved memory
Question:
What is the best source for firmware upgrades?
Item: 151 (Ref:Cert-SK0-003.FLASH.1.1.27)
Item: 152 (Ref:Cert-SK0-003.FLASH.1.1.130)
Item: 153 (Ref:Cert-SK0-003.FLASH.2.1.58)
Item: 154 (Ref:Cert-SK0-003.FLASH.1.1.113)
Item: 155 (Ref:Cert-SK0-003.FLASH.1.1.56)
Item: 156 (Ref:Cert-SK0-003.FLASH.6.1.76)
Page 27 of 83
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Answer:
The hardware manufacturer's Web site
Question:
What is the simplest way of providing security to servers in a high traffic area where it is not practical to restrict
movement of people?
Answer:
The simplest method is to use server racks that can be locked. The front and back doors of racks should be
locked, and keys should be given to authorized persons only.
Question:
What are the bus speeds of PCI-X?
Answer:
The bus speeds are 66 MHz for PCI-X 66 and 133 MHz for PCI-X 133, PCI-X 266, and PCI-X 533.
Question:
Which function does a protocol gateway perform?
Answer:
A protocol gateway provides connectivity between networks that use different protocols.
Question:
Which Windows utility displays information about the processes running on a computer?
Answer:
Task Manager
Question:
Which feature allows some PCI devices to exchange data amongst themselves without involving the CPU?
Answer:
bus mastering
Question:
At which speed does a standard Ethernet network operate?
Item: 157 (Ref:Cert-SK0-003.FLASH.4.1.18)
Item: 158 (Ref:Cert-SK0-003.FLASH.1.1.47)
Item: 159 (Ref:Cert-SK0-003.FLASH.2.1.17)
Item: 160 (Ref:Cert-SK0-003.FLASH.6.1.26)
Item: 161 (Ref:Cert-SK0-003.FLASH.1.1.38)
Item: 162 (Ref:Cert-SK0-003.FLASH.2.1.38)
Page 28 of 83
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Answer:
10 megabits per second (Mbps)
Question:
What is the bus speed for Ultra SCSI?
Answer:
20 megabytes per second (MBps)
Question:
Which discs can currently hold up to 50 GBs of data?
Answer:
Blu-Ray discs
Question:
What is the term used to describe the process of two or more network interface cards (NICs) grouped together to
increase bandwidth?
Answer:
adapter teaming
Question:
What is the procedure for flash upgrading a SCSI adapter's firmware?
Answer:
Run the executable on the server that contains the SCSI adapter
Question:
What is a possible cause of a second processor not being detected by a server's BIOS?
Answer:
That the second processor is not matched closely enough to the original processor in the motherboard
Question:
Which network storage system requires block level access to data?
Item: 163 (Ref:Cert-SK0-003.FLASH.1.1.24)
Item: 164 (Ref:Cert-SK0-003.FLASH.3.1.61)
Item: 165 (Ref:Cert-SK0-003.FLASH.1.1.37)
Item: 166 (Ref:Cert-SK0-003.FLASH.6.1.56)
Item: 167 (Ref:Cert-SK0-003.FLASH.6.1.68)
Item: 168 (Ref:Cert-SK0-003.FLASH.3.1.27)
Page 29 of 83
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Answer:
A Storage Area Network (SAN)
Question:
During the installation of Windows, which key is used to install the third-party drivers for SCSI hard drives, RAID
controllers, or drive arrays?
Answer:
the F6 key
Question:
What is the primary benefit provided by a two-node active/standby cluster?
Answer:
Fault tolerance; if the active node fails, then the standby node takes over seamlessly.
Question:
Which drive speeds are available when you install an ATA 100 drive and an ATA 66 drive on a single ATA 100
interface?
Answer:
When you install an ATA 100 drive and an ATA 66 drive on a single ATA 100 interface, both drives will work at
ATA 66 speeds.
Question:
What is the result of mixing fast and slow memory modules on a server motherboard?
Answer:
Most motherboards will continue to operate at the speed of the slowest module.
Question:
What is stored in the DNS server's cache?
Answer:
the IP address and names from previous name resolution queries
Question:
Item: 169 (Ref:Cert-SK0-003.FLASH.2.1.69)
Item: 170 (Ref:Cert-SK0-003.FLASH.5.1.43)
Item: 171 (Ref:Cert-SK0-003.FLASH.6.1.92)
Item: 172 (Ref:Cert-SK0-003.FLASH.6.1.20)
Item: 173 (Ref:Cert-SK0-003.FLASH.2.1.16)
Item: 174 (Ref:Cert-SK0-003.FLASH.2.1.52)
Page 30 of 83
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You start baselining one hour before users start arriving. How can this be considered a correct time to start the
baseline?
Answer:
This can be considered a correct time to start the baseline because your servers do not have significant user load
when you start the baseline. As the baseline progresses, the effect of user load on the server will be captured.
Question:
Which port is used by Network Time Protocol (NTP) by default?
Answer:
TCP port 123
Question:
Which Linux utility assigns an IP address to a network interface?
Answer:
the ifconfig Linux utility
Question:
What are the symptoms indicating a failed BIOS upgrade attempt?
Answer:
In almost every instance of a failed BIOS upgrade attempt, the server will provide a blank screen and will be
completely unresponsive. Some computers provide backup BIOS in the form of an extra ROM chip. In this case, a
message will prompt you to switch to the backup BIOS.
Question:
While adding a large number of SCSI drives within a server, which checks regarding termination should be carried
out before closing the server case?
Answer:
You should ensure that the last drive in the SCSI chain and the SCSI adapter are terminated.
Question:
What is the name for the written record of any work that has been performed on a server?
Answer:
The maintenance log
Item: 175 (Ref:Cert-SK0-003.FLASH.2.1.88)
Item: 176 (Ref:Cert-SK0-003.FLASH.6.1.48)
Item: 177 (Ref:Cert-SK0-003.FLASH.6.1.60)
Item: 178 (Ref:Cert-SK0-003.FLASH.6.1.66)
Item: 179 (Ref:Cert-SK0-003.FLASH.3.1.56)
Page 31 of 83
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Question:
What does the acronym SAN denote?
Answer:
Storage Area Network
Question:
How would applications that require calculation-intensive processing benefit from 64-bit processors?
Answer:
A 64-bit processor has enhanced integer as well as floating point calculating capabilities as compared to a 32-bit
processor. Applications that are calculation-intensive run faster on a 64-bit processor.
Question:
What is the range of fibre channel using fiber optic cable?
Answer:
6 miles or 10 kilometers (K)
Question:
How tall is a rack mount device that is 12U?
Answer:
21 inches tall
Question:
How is Flash ROM used for current computer BIOS superior to Erasable Programmable Read Only Memory
(EPROM) used in older computers?
Answer:
Flash ROM can be flashed, or upgraded, without removing the ROM from the motherboard. EPROM had to be
removed from the motherboard for upgrading.
Question:
What must you do prior to adding an additional processor to a single-processor server?
Answer:
Upgrade the BIOS
Item: 180 (Ref:Cert-SK0-003.FLASH.3.1.36)
Item: 181 (Ref:Cert-SK0-003.FLASH.1.1.67)
Item: 182 (Ref:Cert-SK0-003.FLASH.3.1.33)
Item: 183 (Ref:Cert-SK0-003.FLASH.1.1.83)
Item: 184 (Ref:Cert-SK0-003.FLASH.1.1.95)
Item: 185 (Ref:Cert-SK0-003.FLASH.6.1.82)
Page 32 of 83
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Question:
Which application server model is represented by the Telnet server and client?
Answer:
a distributed application server model
Question:
Which IDE interface transfers data at up to 100 Mbps?
Answer:
ATA 100
Question:
Which type of security does a swipe card system that requires a personal identification number (PIN) provide?
Answer:
A swipe card system that requires a PIN provides two-factor authentication. Two-factor authentication requires a
user to possess a swipe card and a PIN.
Question:
What is the advantage of biometric access control compared to other access control methods?
Answer:
It provides a higher degree of security than other methods of access control.
Question:
Which routing protocol supports classless interdomain routing (CIDR)?
Answer:
Open Shortest Path First (OSPF)
Question:
Which type of server forwards Internet requests on behalf of another server or client?
Answer:
a proxy server
Item: 186 (Ref:Cert-SK0-003.FLASH.2.1.23)
Item: 187 (Ref:Cert-SK0-003.FLASH.1.1.33)
Item: 188 (Ref:Cert-SK0-003.FLASH.4.1.17)
Item: 189 (Ref:Cert-SK0-003.FLASH.4.1.19)
Item: 190 (Ref:Cert-SK0-003.FLASH.2.1.92)
Item: 191 (Ref:Cert-SK0-003.FLASH.2.1.4)
Page 33 of 83
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Question:
Which three protocols can be used to manage servers remotely?
Answer:
Telnet, Intelligent Platform Management Interface (IPMI), and Remote Desktop Protocol (RDP)
Question:
Which kind of commands does iSCSI encapsulate within TCP/IP?
Answer:
iSCSI encapsulates SCSI commands within TCP/IP packets.
Question:
Which type of bus runs at 66 MHz and is used primarily for video expansion cards?
Answer:
Accelerated Graphics Port (AGP)
Question:
What is the advantage of labeling tapes in a backup set?
Answer:
The label can identify the servers that were backed up using the tape and the type of backup. This may be
necessary to prevent incorrect servers being restored with data from the tape or older version being restored
inadvertently.
Question:
What are the factors used in the sizing of an uninterruptible power supply (UPS)?
Answer:
Maximum load in watts or volt-amperes, and the runtime in minutes
Question:
Which type of replication copies data from one hard disk to another?
Answer:
disk-to-disk replication
Item: 192 (Ref:Cert-SK0-003.FLASH.4.1.3)
Item: 193 (Ref:Cert-SK0-003.FLASH.3.1.37)
Item: 194 (Ref:Cert-SK0-003.FLASH.1.1.14)
Item: 195 (Ref:Cert-SK0-003.FLASH.5.1.22)
Item: 196 (Ref:Cert-SK0-003.FLASH.4.1.5)
Item: 197 (Ref:Cert-SK0-003.FLASH.5.1.2)
Page 34 of 83
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Question:
What is the term for the existence of multiple processors working together in a single computer?
Answer:
symmetric multiprocessing (SMP)
Question:
Given the current consumption of a server in amperes, how would you calculate the uninterruptible power supply
(UPS) capacity required for the server?
Answer:
The UPS capacity is expressed in watts, where (current consumption in amperes) x (line voltage in volts) = load in
watts. It is normal to build in a safety factor for future expansion by increasing the calculated wattage by
approximately 20%.
Question:
What is the primary benefit of using iSCSI instead of using a locally attached SCSI drive?
Answer:
The primary benefit of using iSCSI instead of using a locally attached SCSI drive is that common pools of large
capacity storage can be accessed over very large distances using iSCSI.
Question:
What is the most visible benefit of blade servers?
Answer:
Blade servers allow a very large number of servers to be deployed in a server rack.
Question:
How many wires are contained in a FireWire cable?
Answer:
six wires
Question:
What would be the advantage of a database server that consists of an active/passive cluster and uses a RAID
array that is shared between the nodes of the cluster?
Item: 198 (Ref:Cert-SK0-003.FLASH.1.1.106)
Item: 199 (Ref:Cert-SK0-003.FLASH.4.1.43)
Item: 200 (Ref:Cert-SK0-003.FLASH.3.1.38)
Item: 201 (Ref:Cert-SK0-003.FLASH.1.1.52)
Item: 202 (Ref:Cert-SK0-003.FLASH.1.1.103)
Item: 203 (Ref:Cert-SK0-003.FLASH.2.1.27)
Page 35 of 83
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Answer:
The database would be highly available because of the redundancy provided by the cluster. The shared RAID is
required so that database is accessible to whichever node is active.
Question:
Why should you baseline server response times?
Answer:
You should baseline server response times because server response times are a significant performance metric.
The baseline in question provides a yardstick against which future performance can be compared.
Question:
What is the data transfer rate of Ultra2/Wide SCSI?
Answer:
80 megabytes per second (MBps)
Question:
Which common practice protects backup tapes from disasters that affect a site?
Answer:
Offsite storage of tapes
Question:
What is defense in depth?
Answer:
the use of multiple security measures to protect your company's assets
Question:
Which technology allows you to remotely power off or on a server computer?
Answer:
Wake-on-LAN
Question:
To what does the stepping number of a CPU refer?
Item: 204 (Ref:Cert-SK0-003.FLASH.4.1.36)
Item: 205 (Ref:Cert-SK0-003.FLASH.1.1.1)
Item: 206 (Ref:Cert-SK0-003.FLASH.5.1.36)
Item: 207 (Ref:Cert-SK0-003.FLASH.4.1.1)
Item: 208 (Ref:Cert-SK0-003.FLASH.6.1.45)
Item: 209 (Ref:Cert-SK0-003.FLASH.1.1.107)
Page 36 of 83
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Answer:
the revision number
Question:
Which type of server is used to return IP addresses for name requests on the Internet?
Answer:
a DNS server
Question:
What are water pipes?
Answer:
small pipes that carry water around the CPU to grab the heat
Question:
Apart from memory addressability, which other benefit is expected from 64-bit processors over 32-bit processors?
Answer:
64-bit processors provide enhanced performance as compared to currently available 32-bit processors.
Question:
What determines whether a processor is SMP capable?
Answer:
Processor manufacturers design certain processors to be symmetric multiprocessing (SMP) capable and some
processors to be incapable of operating in an SMP configuration. The specification sheet of a particular processor
indicates the SMP capability of the processor.
Question:
Which DNS record is created for e-mail servers?
Answer:
a mail exchanger (MX) record
Question:
What is the line voltage in the United States?
Item: 210 (Ref:Cert-SK0-003.FLASH.2.1.7)
Item: 211 (Ref:Cert-SK0-003.FLASH.1.1.121)
Item: 212 (Ref:Cert-SK0-003.FLASH.1.1.66)
Item: 213 (Ref:Cert-SK0-003.FLASH.1.1.64)
Item: 214 (Ref:Cert-SK0-003.FLASH.2.1.82)
Item: 215 (Ref:Cert-SK0-003.FLASH.4.1.26)
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Answer:
120 V
Question:
Which type of equipment will allow servers to continue to operate even when the power company experiences a
total blackout?
Answer:
A backup generator
Question:
Which TCP/IP command can you use to verify connectivity on your network?
Answer:
the ping command
Question:
What is a simple way to increase the runtime of an uninterruptible power supply (UPS) without adding or
upgrading UPS hardware?
Answer:
Reduce the load connected to the UPS. A UPS provides approximately three times as much runtime on half load
compared to the runtime on full load.
Question:
In server rack terminology, what is the dimension of a U?
Answer:
1.75 inches
Question:
Which SNMP technique captures data by periodically querying managed devices?
Answer:
SNMP polling
Question:
Item: 216 (Ref:Cert-SK0-003.FLASH.4.1.11)
Item: 217 (Ref:Cert-SK0-003.FLASH.6.1.43)
Item: 218 (Ref:Cert-SK0-003.FLASH.4.1.30)
Item: 219 (Ref:Cert-SK0-003.FLASH.1.1.50)
Item: 220 (Ref:Cert-SK0-003.FLASH.2.1.50)
Item: 221 (Ref:Cert-SK0-003.FLASH.6.1.28)
Page 38 of 83
Copyright 2014 Transcender LLC, a Kaplan Professional Company. All Rights Reserved.
Which DOS utility allows you to partition a hard drive?
Answer:
Fdisk
Question:
What is the relation between watts (W) and volt-amperes (VA)?
Answer:
The following relation holds: W = VA x pf, where pf is the power factor. Power factor is a dimensionless quantity
between 0 and 1. If it is not explicitly specified, the power factor for computer equipment can be assumed to be
0.6.
Question:
What can you place on server racks to keep unauthorized personnel from tampering with the equipment?
Answer:
Server rack locks
Question:
In which ways can the threads of a single Symmetric Multiprocessing (SMP)-enabled software process be
executed?
Answer:
The threads of a single SMP-enabled process can be executed on a single processor or executed on multiple
processors.
Question:
How does caching benefit the performance of a proxy server?
Answer:
Caching provides performance benefits to a proxy server because the proxy server's cache holds a temporary
copy of every page viewed by proxy clients. If a previously viewed page is requested again, the proxy server
loads the page from the cache instead of fetching it from the Internet. Loading a page from the cache is much
faster than accessing the Internet, enhancing the performance of a proxy server.
Question:
How can you recover from a restoration process that restores a server with data that was backed up from a
different server?
Answer:
The only way to recover from an incorrectly implemented restore is to run the restoration process again and
Item: 222 (Ref:Cert-SK0-003.FLASH.4.1.50)
Item: 223 (Ref:Cert-SK0-003.FLASH.4.1.13)
Item: 224 (Ref:Cert-SK0-003.FLASH.1.1.60)
Item: 225 (Ref:Cert-SK0-003.FLASH.2.1.15)
Item: 226 (Ref:Cert-SK0-003.FLASH.5.1.21)
Page 39 of 83
Copyright 2014 Transcender LLC, a Kaplan Professional Company. All Rights Reserved.
restore the correct server data.
Question:
How does a Storage Area Network (SAN) compare with Network Attached Storage (NAS) in terms of price?
Answer:
SAN is much more expensive to implement than NAS.
Question:
How is operation affected if you do NOT connect the communication cable between the uninterruptible power
supply (UPS) and the server?
Answer:
If you do not connect the communication cable between the UPS and the server, the UPS will not be able to
initiate a server shutdown when its batteries are almost exhausted.
Question:
Why do you sometimes find an operating system, along with corresponding software license issues, associated
with Network Attached Storage (NAS)?
Answer:
Because NAS provides file level access to data, file level access implies a file system, which may involve a
licensed operating system.
Question:
Which types of cable can connect the uninterruptible power supply (UPS) to a server that it powers?
Answer:
a serial or USB cable
Question:
Which process involves accessing memory through alternate sections of RAM to improve performance?
Answer:
memory interleaving
Question:
Item: 227 (Ref:Cert-SK0-003.FLASH.3.1.20)
Item: 228 (Ref:Cert-SK0-003.FLASH.4.1.7)
Item: 229 (Ref:Cert-SK0-003.FLASH.3.1.24)
Item: 230 (Ref:Cert-SK0-003.FLASH.4.1.29)
Item: 231 (Ref:Cert-SK0-003.FLASH.1.1.98)
Item: 232 (Ref:Cert-SK0-003.FLASH.3.1.16)
Page 40 of 83
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Which advantage do multiple RAID levels provide over single RAID levels?
Answer:
additional redundancy, additional performance, or both
Question:
Which DVD specification is capable of up to 8.5 gigabytes (GBs) of data because it writes to multiple layers on the
disc?
Answer:
the DVD+R dual layer (DL) specification
Question:
What is the expected outcome of plugging a 66-MHz PCI card into a 33-MHz PCI slot?
Answer:
The expected outcome of plugging a 66-MHz PCI card into a 33-MHz PCI slot is that the PCI card will work at 33
MHz.
Question:
A new router has just been installed in the network and appears to be working correctly. However, a network
management station (NMS) is unable to read any configuration data on the router. What needs to be done on the
router?
Answer:
You need to set the read-write and read-only community strings in the router. These will be used by the NMS to
communicate with the router.
Question:
Which type of replication is used by an Active Directory bridgehead server?
Answer:
site-to-site replication
Question:
Which two functionalities can adapter teaming provide?
Answer:
fault tolerance and performance enhancement
Item: 233 (Ref:Cert-SK0-003.FLASH.3.1.60)
Item: 234 (Ref:Cert-SK0-003.FLASH.6.1.91)
Item: 235 (Ref:Cert-SK0-003.FLASH.2.1.57)
Item: 236 (Ref:Cert-SK0-003.FLASH.5.1.3)
Item: 237 (Ref:Cert-SK0-003.FLASH.1.1.49)
Page 41 of 83
Copyright 2014 Transcender LLC, a Kaplan Professional Company. All Rights Reserved.
Question:
A hardware device does not work after upgrading the operating system. You cannot locate a driver for the device.
What can you do to regain the hardware functionality?
Answer:
Replacing the hardware is a method of regaining the hardware functionality. The replaced hardware must be
listed in the updated operating system's Hardware Compatibility List (HCL).
Question:
Which RAID level provides fast performance but no fault tolerance?
Answer:
RAID 0
Question:
Which type of electrical equipment is vulnerable to electrostatic discharge (ESD)?
Answer:
Some semiconductor components, including CPUs and memory, are vulnerable to ESD. It is sensible to assume
that all exposed semiconductor components are vulnerable.
Question:
What is a cooling duct?
Answer:
an airway that is created to cool the CPU by routing fresh, cool air to the CPU from outside the computer case or
from a cooling unit
Question:
What is a Beowulf cluster?
Answer:
A Beowulf cluster uses inexpensive hardware, referred to as 'commodity' hardware, and open source software,
such as Linux. A Beowulf cluster can provide performance scaling as well as reliability.
Question:
What is the maximum length for SATA cables?
Answer:
Item: 238 (Ref:Cert-SK0-003.FLASH.6.1.73)
Item: 239 (Ref:Cert-SK0-003.FLASH.3.1.2)
Item: 240 (Ref:Cert-SK0-003.FLASH.6.1.83)
Item: 241 (Ref:Cert-SK0-003.FLASH.1.1.123)
Item: 242 (Ref:Cert-SK0-003.FLASH.5.1.40)
Item: 243 (Ref:Cert-SK0-003.FLASH.1.1.74)
Page 42 of 83
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40 inches
Question:
What is the segment length of 1000Base-SX Ethernet using multimode fiber optic cable?
Answer:
550 meters (m)
Question:
Which utility do you use on Windows systems to view current IP configuration information?
Answer:
the ipconfig utility
Question:
What is the name for a set of operational parameters that characterize how a server operates in a no-load state?
Answer:
a baseline
Question:
Which types of built-in indicators are commonly provided on a RAID controller to indicate fault conditions?
Answer:
Light-emitting diodes (LEDs), liquid crystal displays (LCDs), audible alarms (such as buzzers and software-based
alarms). If an audible alarm is provided, then a mute switch to silence the alarm is also provided.
Question:
What is the name given to the backup tape that is created monthly and stored offsite?
Answer:
The name given to the backup tape that is created monthly and stored offsite in GFS terminology is Grandfather.
Question:
Which cables should be used for drives compliant with ATA 66 through ATA 133?
Answer:
80-pin conductor cables
Item: 244 (Ref:Cert-SK0-003.FLASH.2.1.29)
Item: 245 (Ref:Cert-SK0-003.FLASH.6.1.34)
Item: 246 (Ref:Cert-SK0-003.FLASH.4.1.37)
Item: 247 (Ref:Cert-SK0-003.FLASH.6.1.13)
Item: 248 (Ref:Cert-SK0-003.FLASH.5.1.10)
Item: 249 (Ref:Cert-SK0-003.FLASH.1.1.76)
Page 43 of 83
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Question:
What is the maximum transmission rate of Fast Ethernet networks?
Answer:
100 megabits per second (Mbps)
Question:
What is the bus width, in bits, for an Ultra160 SCSI bus?
Answer:
16 bits
Question:
Without changing the server's role, what is an effective way to improve the response time of a server that is
running short of physical memory?
Answer:
Installing more memory in the server
Question:
What is the name for the capability of a computer system or component to continue operation in the event of a
failed component or power failure?
Answer:
fault tolerance
Question:
You add a second processor to a server. The processor is recognized by the BIOS, but the operating system
does not seem to experience any performance benefits. What is a likely cause of this?
Answer:
The operating system probably does not support multiprocessing
Question:
What is the purpose of CPU throttling?
Answer:
Item: 250 (Ref:Cert-SK0-003.FLASH.2.1.33)
Item: 251 (Ref:Cert-SK0-003.FLASH.1.1.18)
Item: 252 (Ref:Cert-SK0-003.FLASH.6.1.10)
Item: 253 (Ref:Cert-SK0-003.FLASH.1.1.102)
Item: 254 (Ref:Cert-SK0-003.FLASH.6.1.67)
Item: 255 (Ref:Cert-SK0-003.FLASH.1.1.114)
Page 44 of 83
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It protects a CPU from heat damage by slowing the clock rate on the CPU.
Question:
New servers must be added to a server farm that uses multiple identical servers. Which technique allows you to
ensure that the new server's performance is identical to the old servers?
Answer:
Baselining the new servers and comparing with baselines of the old server allows you to ensure that the new
server's performance is identical to the old servers.
Question:
Which expansion slot relies upon a vendor-supplied diskette for configuring resources, such as interrupts and port
addresses?
Answer:
Extended Industry Standard Architecture (EISA) relies upon a vendor-supplied diskette for configuring resources.
The utility on the diskette is called the EISA Configuration utility.
Question:
Which backup method backs up only those files that have changed since the last full or differential backup?
Answer:
An incremental backup
Question:
What are Remote Installation Services (RIS) and Windows Deployment Server (WDS)?
Answer:
cloning options included in some Windows operating systems
Question:
How is the electrical load for any equipment calculated?
Answer:
Electrical load is calculated in watts. For example, any equipment that draws 10 amperes of current from the 120
V AC supply represents a load of 120 x 10 = 1200 watts.
Item: 256 (Ref:Cert-SK0-003.FLASH.4.1.24)
Item: 257 (Ref:Cert-SK0-003.FLASH.1.1.41)
Item: 258 (Ref:Cert-SK0-003.FLASH.5.1.28)
Item: 259 (Ref:Cert-SK0-003.FLASH.2.1.74)
Item: 260 (Ref:Cert-SK0-003.FLASH.4.1.51)
Item: 261 (Ref:Cert-SK0-003.FLASH.4.1.21)
Page 45 of 83
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Question:
A mission-critical server is backed up on a regular basis, with tapes kept offsite. Which backup related activity can
you implement to improve the reliability of the server?
Answer:
A process of testing backup tapes to see that they restore correctly will improve the reliability of the server.
Question:
Which Windows technology allows administrators to carry out local and remote administrative tasks, including
starting processes on a remote computer, rebooting a remote computer, and querying the event log on a local or
remote computer?
Answer:
Windows Management Instrumentation (WMI)
Question:
Which DNS record maps the device's domain name to its IP address?
Answer:
a host (A) record
Question:
When using CD-ROM bootable installation media for installing an operating system, which change may be
required in CMOS setup?
Answer:
The boot order specified in CMOS may require alteration. In CMOS, the CD-ROM device should be listed before
the hard drive for the boot order preference.
Question:
Which device provides backup power and power conditioning to a server?
Answer:
an uninterruptible power supply (UPS)
Question:
What is the connector spacing limitation on an ATA 100 cable when connecting the motherboard interface with
the master and slave drives?
Answer:
12 inches (maximum) between the motherboard ATA interface connector and the slave drive connector
18 inches (maximum) between the motherboard ATA interface connector and the master drive connector
Item: 262 (Ref:Cert-SK0-003.FLASH.2.1.78)
Item: 263 (Ref:Cert-SK0-003.FLASH.2.1.79)
Item: 264 (Ref:Cert-SK0-003.FLASH.6.1.81)
Item: 265 (Ref:Cert-SK0-003.FLASH.4.1.38)
Item: 266 (Ref:Cert-SK0-003.FLASH.1.1.75)
Page 46 of 83
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Question:
Which condition can result when the humidity in a server room is too low?
Answer:
electrostatic discharge (ESD)
Question:
What is the bus speed for Fast/Wide SCSI?
Answer:
20 megabytes per second (MBps)
Question:
How often are GFS Son backup tapes created?
Answer:
Son backup tapes are created daily.
Question:
How many disk controllers do you use for disk mirroring?
Answer:
one disk controller
Question:
What is the best position for the KVM switch, monitor, and keyboard in a rack?
Answer:
The KVM switch, monitor, and keyboard are usually located near each other. The three items occupy a position
that makes it easy to use the keyboard and the monitor. The exact position will depend on whether you plan to
use the rack standing up or sitting down.
Question:
Which aspect of a RAID-5 solution using six 5-GB drives would be superior to a RAID-5 solution using three 10-
GB drives?
Answer:
Item: 267 (Ref:Cert-SK0-003.FLASH.4.1.14)
Item: 268 (Ref:Cert-SK0-003.FLASH.1.1.25)
Item: 269 (Ref:Cert-SK0-003.FLASH.5.1.12)
Item: 270 (Ref:Cert-SK0-003.FLASH.1.1.6)
Item: 271 (Ref:Cert-SK0-003.FLASH.1.1.82)
Item: 272 (Ref:Cert-SK0-003.FLASH.3.1.54)
Page 47 of 83
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A RAID-5 solution using an array of six drives would provide higher performance than a RAID-5 solution using
three drives. The performance enhancement gained by disk striping increases in proportion to the number of
drives used.
Question:
If a server uses two-way Symmetric Multiprocessing (SMP), which operating system changes must you carry out
to revert to single processor operation?
Answer:
To revert to single processor operation, the current SMP-enabled operating system may need to be reverted to a
version without SMP support.
Question:
Which implementation improves the reliability of uninterruptible power supplies (UPSs)?
Answer:
Redundant UPS systems improve the reliability of UPSs. If a single UPS in a redundant UPS system fails, then
the remaining take up the load.
Question:
What is a type of backup that takes a complete snapshot of data at a particular point in time?
Answer:
a shadow volume
Question:
What is a hot spare drive?
Answer:
A hot spare is a drive that is configured and installed within an enclosure, but not being currently used. In case of
a drive failure within the enclosure, the hot spare will be automatically taken into service, thus replacing the failed
drive.
Question:
What should be shut down first: external peripherals connected to a server or the server itself?
Answer:
Usually the server is shut down first, and then the external peripherals are shut down.
Item: 273 (Ref:Cert-SK0-003.FLASH.6.1.7)
Item: 274 (Ref:Cert-SK0-003.FLASH.4.1.44)
Item: 275 (Ref:Cert-SK0-003.FLASH.2.1.77)
Item: 276 (Ref:Cert-SK0-003.FLASH.3.1.47)
Item: 277 (Ref:Cert-SK0-003.FLASH.4.1.31)
Page 48 of 83
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Question:
If a Hardware Compatibility List (HCL)-compliant hardware device does not work after operating system
installation, what should you examine before investigating hardware failure?
Answer:
You should examine the availability of updated drivers, the availability of BIOS upgrade for the server, and the
configuration of the device before investigating hardware failure.
Question:
A server uses a multi-port network interface card (NIC). Four of the ports are simultaneously connected to the
network hub. How effective is this configuration in increasing throughput of the server?
Answer:
This does not increase throughput. Load balancing or port aggregation requires a network switch.
Question:
What is the Automatic Private IP Addressing (APIPA) range?
Answer:
169.254.0.0 to 169.254.255.255
Question:
What is the benefit of using a redundant uninterruptible power supply (UPS) to power a server cluster?
Answer:
A redundant UPS adds to the fault tolerance of the server cluster. A server cluster is a redundant server solution
that provides fault tolerance.
Question:
What is the purpose of storing backup tapes off site?
Answer:
An off-site storage, usually at a distance from the main site, reduces the risk of destruction of backup tapes
because a disaster that occurs at the main site would not impact the off-site facility.
Question:
Which type of server automatically assigns IP addresses to computers on a LAN?
Answer:
Item: 278 (Ref:Cert-SK0-003.FLASH.6.1.72)
Item: 279 (Ref:Cert-SK0-003.FLASH.2.1.67)
Item: 280 (Ref:Cert-SK0-003.FLASH.2.1.91)
Item: 281 (Ref:Cert-SK0-003.FLASH.4.1.41)
Item: 282 (Ref:Cert-SK0-003.FLASH.5.1.23)
Item: 283 (Ref:Cert-SK0-003.FLASH.2.1.2)
Page 49 of 83
Copyright 2014 Transcender LLC, a Kaplan Professional Company. All Rights Reserved.
a DHCP server
Question:
What is the purpose of logon scripts?
Answer:
to assign tasks that occur when a user logs on to a computer or domain
Question:
Which type of replication is implemented in server clusters?
Answer:
server-to-server replication
Question:
Before deploying in a business setup, why is it that most users test hot fixes?
Answer:
Hot fixes are usually tested before deploying because hot fixes are not tested extensively before releasing.
Testing at the user end prevents unexpected side effects of hot fixes from affecting a business setup.
Question:
What is the most common cause of server bottlenecks?
Answer:
not enough RAM
Question:
Which type of recovery site is used when computer systems' network services and data must be available most of
the time, but not all the time?
Answer:
a warm site
Question:
Which type of cable do you use to connect two cluster servers?
Answer:
Item: 284 (Ref:Cert-SK0-003.FLASH.2.1.76)
Item: 285 (Ref:Cert-SK0-003.FLASH.5.1.1)
Item: 286 (Ref:Cert-SK0-003.FLASH.6.1.70)
Item: 287 (Ref:Cert-SK0-003.FLASH.6.1.46)
Item: 288 (Ref:Cert-SK0-003.FLASH.5.1.8)
Item: 289 (Ref:Cert-SK0-003.FLASH.5.1.46)
Page 50 of 83
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a crossover cable
Question:
Why should users be informed before a server is shut down for scheduled maintenance?
Answer:
It allows them to execute an orderly disconnect from the server and transfer their work offline.
Question:
Why should all operating system components be installed before installing service packs?
Answer:
If operating system components are installed later than the service packs, they may overwrite updated
components of service packs with older components.
Question:
You have connected a single external drive to a SCSI adapter but have not terminated the drive enclosure. What
is the expected outcome?
Answer:
The drive may not work.
Question:
Which type of SCSI termination incorporates the use of a 110-ohm resistor and a voltage regulator?
Answer:
active SCSI termination
Question:
What is the purpose of memory interleaving?
Answer:
to increase the speed of memory access
Question:
Which operating system support is required to use multiple processors in a Symmetric Multiprocessing (SMP)
configuration?
Item: 290 (Ref:Cert-SK0-003.FLASH.4.1.32)
Item: 291 (Ref:Cert-SK0-003.FLASH.6.1.71)
Item: 292 (Ref:Cert-SK0-003.FLASH.6.1.87)
Item: 293 (Ref:Cert-SK0-003.FLASH.1.1.11)
Item: 294 (Ref:Cert-SK0-003.FLASH.1.1.55)
Item: 295 (Ref:Cert-SK0-003.FLASH.6.1.9)
Page 51 of 83
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Answer:
The operating system should provide kernel-level support for SMP
Question:
Which three environmental conditions should be controlled in a room where servers are kept?
Answer:
temperature, humidity, and dust
Question:
What is Scalable Link Interface (SLI)?
Answer:
a technology that was primarily created to improve the graphics performance of a computer
Question:
What is the purpose of the Not Execute (NX) bit of a server's processor?
Answer:
It segregates areas of memory for use by either storage of processor instructions (or code) or for storage of data.
Question:
Which technology uses magic packets?
Answer:
Wake-on-LAN
Question:
How is the runtime of an uninterruptible power supply (UPS) expressed?
Answer:
The runtime of a UPS is normally expressed as the number of hours the UPS will be able to sustain the full load
before shutting down.
Question:
Which formal ATA specification covers the ATA-133 interface?
Item: 296 (Ref:Cert-SK0-003.FLASH.4.1.10)
Item: 297 (Ref:Cert-SK0-003.FLASH.1.1.115)
Item: 298 (Ref:Cert-SK0-003.FLASH.1.1.128)
Item: 299 (Ref:Cert-SK0-003.FLASH.6.1.39)
Item: 300 (Ref:Cert-SK0-003.FLASH.4.1.42)
Item: 301 (Ref:Cert-SK0-003.FLASH.1.1.77)
Page 52 of 83
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Answer:
the ATA-7 specification
Question:
What is a possible outcome of installing an operating system on a server that contains hardware components not
listed in the operating system's HCL?
Answer:
If the hardware components of a server are not listed in the Hardware Compatibility List (HCL), then the devices
that are not on the HCL may not work or the installation may not work.
Question:
Where should you place the heaviest components in a server rack?
Answer:
on the bottom shelf
Question:
Which technology replaced High Voltage Differential (HVD) SCSI?
Answer:
Low Voltage Differential (LVD) SCSI
Question:
Which area of a computer's hard drive can be corrupted by a virus, preventing the machine from booting?
Answer:
the Master Boot Record (MBR)
Question:
What is the best position for a monitor in a rack?
Answer:
The monitor should be positioned to be at eye level so that it can be viewed comfortably. The exact position will
depend on whether you plan to use the rack standing up or sitting down.
Question:
Item: 302 (Ref:Cert-SK0-003.FLASH.6.1.89)
Item: 303 (Ref:Cert-SK0-003.FLASH.1.1.87)
Item: 304 (Ref:Cert-SK0-003.FLASH.1.1.101)
Item: 305 (Ref:Cert-SK0-003.FLASH.6.1.29)
Item: 306 (Ref:Cert-SK0-003.FLASH.1.1.80)
Item: 307 (Ref:Cert-SK0-003.FLASH.5.1.38)
Page 53 of 83
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What is the primary functionality provided by an active/passive cluster?
Answer:
An active/passive cluster is usually called an active/standby cluster, and provides reliability through failover.
Question:
A hardware device does not work after upgrading the operation system. Where should you look to find device
drivers for the hardware?
Answer:
The hardware manufacturer's Web site is the best source for updated device drivers. The manufacturer of the
operating system is the next best source.
Question:
Which four Ethernet standards are known as Gigabit Ethernet?
Answer:
1000Base-SX, 1000Base-LX, 1000BaseCX, and 1000BaseT
Question:
Which RAID level does NOT provide data recovery through redundancy?
Answer:
RAID level 0
Question:
While adding multiple SCSI drives within a server, which checks regarding SCSI IDs should be carried out before
closing the server case?
Answer:
Each device must be set to a unique SCSI ID through jumpers or switches before closing the server case.
Sometimes SCSI IDs can only be set and verified through firmware when the server boots.
Question:
Which type of recovery site is used when computer systems must not have any downtime?
Answer:
a hot site
Item: 308 (Ref:Cert-SK0-003.FLASH.6.1.74)
Item: 309 (Ref:Cert-SK0-003.FLASH.2.1.34)
Item: 310 (Ref:Cert-SK0-003.FLASH.3.1.14)
Item: 311 (Ref:Cert-SK0-003.FLASH.6.1.65)
Item: 312 (Ref:Cert-SK0-003.FLASH.5.1.9)
Item: 313 (Ref:Cert-SK0-003.FLASH.3.1.51)
Page 54 of 83
Copyright 2014 Transcender LLC, a Kaplan Professional Company. All Rights Reserved.
Question:
Which benefit is offered by RAID level 0 as compared to other RAID levels?
Answer:
RAID level 0 offers the best performance of any other RAID level. The performance increases as more drives are
added to the array.
Question:
What hazard will the placement of servers on the third floor of a building prevent?
Answer:
Flood damage
Question:
Which Windows tool displays information written to log files about errors, warnings, and the success or failure of
tasks to complete?
Answer:
Event Viewer
Question:
What is the primary advantage of hardware RAID as compared to software RAID?
Answer:
Hardware RAID does not load the server CPU like software RAID.
Question:
What is the range of SCSI IDs for an 8-bit SCSI bus?
Answer:
0 to 7
Question:
Which type of cache memory is integrated into the CPU?
Answer:
Level 1 (L1)
Item: 314 (Ref:Cert-SK0-003.FLASH.4.1.12)
Item: 315 (Ref:Cert-SK0-003.FLASH.6.1.38)
Item: 316 (Ref:Cert-SK0-003.FLASH.3.1.42)
Item: 317 (Ref:Cert-SK0-003.FLASH.1.1.12)
Item: 318 (Ref:Cert-SK0-003.FLASH.1.1.9)
Item: 319 (Ref:Cert-SK0-003.FLASH.1.1.79)
Page 55 of 83
Copyright 2014 Transcender LLC, a Kaplan Professional Company. All Rights Reserved.
Question:
What is the HCL for an operating system?
Answer:
a listing of computer components that are compatible with the operating system
Question:
Which kind of termination is NOT recommended with Ultra 2 SCSI?
Answer:
passive termination
Question:
What is indicated when a server exhibits an increase in memory pages per second while CPU usage drops?
Answer:
An increase in memory pages per second while CPU usage drops indicate that the server is running short of
physical memory. The number of memory pages per second has a direct relation to the number of page faults per
second.
Question:
How is a hot swap drive different from an ordinary drive?
Answer:
A hot swap drive is designed to withstand electrical transients associated with hot insertion. Additionally, the
sockets for the drive are specially designed to connect to hot swap connectors provided on the backplane of hot
swap enclosures.
Question:
What is the role of the uninterruptible power supply (UPS) software loaded on the server?
Answer:
The UPS software loaded on the server starts the shutdown process by making appropriate Application
Programming Interface (API) calls to the operating system. When the UPS batteries are almost exhausted, the
UPS triggers the UPS software in the server.
Question:
What is the bus width of PCI-X?
Answer:
64 bits
Item: 320 (Ref:Cert-SK0-003.FLASH.6.1.79)
Item: 321 (Ref:Cert-SK0-003.FLASH.6.1.5)
Item: 322 (Ref:Cert-SK0-003.FLASH.3.1.46)
Item: 323 (Ref:Cert-SK0-003.FLASH.4.1.6)
Item: 324 (Ref:Cert-SK0-003.FLASH.1.1.46)
Page 56 of 83
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Question:
On an 8-bit SCSI bus, what is the highest priority SCSI ID number?
Answer:
7
Question:
Which type of server provides connectivity between a Windows based network and an IBM SNA-based
mainframe?
Answer:
an SNA server
Question:
Which important purpose is served by forcibly initiating failover in a server cluster?
Answer:
Forcibly initiating failover in a cluster confirms the reliability of the cluster.
Question:
What is the segment length of 1000Base-CX using shielded twisted pair (STP) copper cable?
Answer:
25 meters (m)
Question:
What is a recommended position for heavy equipment, such as a UPS, in a rack?
Answer:
Heavy equipment should be kept in the bottom of the rack. This prevents the rack from becoming top-heavy.
Question:
What are the commonly available types of 64-bit processors manufactured by AMD?
Answer:
Common AMD 64-bit processors include Athlon 64 and Opteron.
Item: 325 (Ref:Cert-SK0-003.FLASH.6.1.36)
Item: 326 (Ref:Cert-SK0-003.FLASH.2.1.5)
Item: 327 (Ref:Cert-SK0-003.FLASH.5.1.41)
Item: 328 (Ref:Cert-SK0-003.FLASH.2.1.30)
Item: 329 (Ref:Cert-SK0-003.FLASH.1.1.81)
Item: 330 (Ref:Cert-SK0-003.FLASH.1.1.69)
Page 57 of 83
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Question:
Which term describes a component that can be installed or removed while a server is powered up?
Answer:
Hot pluggable (also known as hot swappable)
Question:
What is a brownout?
Answer:
a condition where the incoming AC power is available at voltages below the specified minimum limit
Question:
Which type of server allows you to download and upload files on the Internet?
Answer:
a File Transfer Protocol (FTP) server
Question:
What is the height of an 8U server rack?
Answer:
14 inches
1U=1.75 inches
Question:
Which type of SCSI bus do you use for Ultra 160 SCSI: Wide or Narrow?
Answer:
the Wide SCSI bus
Question:
What is the name of the software that runs on the motherboard and interprets commands between the operating
system and the hardware?
Answer:
the basic input/output system (BIOS)
Item: 331 (Ref:Cert-SK0-003.FLASH.1.1.97)
Item: 332 (Ref:Cert-SK0-003.FLASH.4.1.49)
Item: 333 (Ref:Cert-SK0-003.FLASH.2.1.8)
Item: 334 (Ref:Cert-SK0-003.FLASH.1.1.2)
Item: 335 (Ref:Cert-SK0-003.FLASH.1.1.5)
Item: 336 (Ref:Cert-SK0-003.FLASH.1.1.90)
Page 58 of 83
Copyright 2014 Transcender LLC, a Kaplan Professional Company. All Rights Reserved.
Question:
Which hardware component of fibre channel acts as a transceiver?
Answer:
a gigabit interface converter (GBIC)
Question:
How does RAID memory provide fault tolerance?
Answer:
by dividing memory into partitions
Question:
How do you perform restorations when a full/incremental backup plan is used?
Answer:
The latest full backup tape is restored first, followed by a sequential restoration of all the incremental backup
tapes that were made after the full backup.
Question:
What is a Redundant Array of Independent Disks (RAID) configuration utility?
Answer:
A RAID configuration utility is a vendor-provided utility that is used to define RAID levels, configure arrays, and
perform all sorts of RAID duties.
Question:
What is the most common cause of a corrupt Master Boot Record (MBR) on a server hard disk?
Answer:
A virus
Question:
Why is non-volatile memory used for storing BIOS code?
Answer:
Item: 337 (Ref:Cert-SK0-003.FLASH.3.1.12)
Item: 338 (Ref:Cert-SK0-003.FLASH.1.1.125)
Item: 339 (Ref:Cert-SK0-003.FLASH.5.1.31)
Item: 340 (Ref:Cert-SK0-003.FLASH.3.1.57)
Item: 341 (Ref:Cert-SK0-003.FLASH.6.1.42)
Item: 342 (Ref:Cert-SK0-003.FLASH.1.1.92)
Page 59 of 83
Copyright 2014 Transcender LLC, a Kaplan Professional Company. All Rights Reserved.
1. To function correctly, the BIOS code must be stored in memory, and not in disk storage.
2. Further BIOS code must remain uncorrupted even when the computer is powered off.
Question:
While interfacing an external narrow SCSI device to a wide SCSI adapter, which extra precautions must you take
apart from following standard SCSI procedures?
Answer:
You must use a cable that connects 50 pins to 68 pins to ensure termination of the extra data pins at the SCSI
adapter. Alternatively, if the cable does not provide the termination, you must use a suitable adapter that does. If
the unused data pins of the wide SCSI are unterminated, setup may not work.
Question:
What is the purpose of a verification tool in the context of backup and restore?
Answer:
To verify that data has been backed up without errors
Question:
What is another name for the IEEE 1394 standard?
Answer:
FireWire
Question:
What is a simple way to invoke Telnet under Windows?
Answer:
Click Start, and then select Run. The Run dialog box will be displayed.
Type telnet in the Open: text area. A Telnet window will be displayed.
Question:
What is the name of the central controlling device on a Token Ring network?
Answer:
a multistation access unit (MAU or MSAU)
Item: 343 (Ref:Cert-SK0-003.FLASH.6.1.75)
Item: 344 (Ref:Cert-SK0-003.FLASH.5.1.25)
Item: 345 (Ref:Cert-SK0-003.FLASH.1.1.88)
Item: 346 (Ref:Cert-SK0-003.FLASH.6.1.17)
Item: 347 (Ref:Cert-SK0-003.FLASH.2.1.35)
Page 60 of 83
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Question:
What is the purpose of the voltage regulator module (VRM)?
Answer:
It detects a server's processor voltage requirements and ensures that the correct voltage is used.
Question:
What does the acronym BIOS denote?
Answer:
Basic Input Output System
Question:
What is the function of adapter fault tolerance?
Answer:
Adapter fault tolerance is a feature of multiple network interface cards (NICs) used in a fault tolerant configuration
within a server. In this configuration, if one NIC fails, the network load is handled by the remaining NICs.
Question:
Grandfather-Father-Son (GFS) is an example of what?
Answer:
A backup rotation method
Question:
Which file system is used by VMWare in virtual environments?
Answer:
VMWare file system (VMFS)
Question:
Which two major advantages does EISA offer over ISA?
Answer:
faster data transfer rates and easier device configuration
Item: 348 (Ref:Cert-SK0-003.FLASH.1.1.126)
Item: 349 (Ref:Cert-SK0-003.FLASH.1.1.96)
Item: 350 (Ref:Cert-SK0-003.FLASH.1.1.48)
Item: 351 (Ref:Cert-SK0-003.FLASH.5.1.14)
Item: 352 (Ref:Cert-SK0-003.FLASH.2.1.71)
Item: 353 (Ref:Cert-SK0-003.FLASH.1.1.109)
Page 61 of 83
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Question:
Which utility traces a packet from your computer to an Internet host computer?
Answer:
The tracert utility
Question:
What is the primary expected benefit of 64-bit processors?
Answer:
64-bit processors will allow computers to address a large amount of memory as compared to what 32-bit
processors allow.
Question:
What is SNA?
Answer:
System Network Architecture (SNA) is a protocol as well as a network architecture used by IBM mainframes and
IBM AS/400 computers.
Question:
Which type of cache memory is external to the CPU?
Answer:
Level 2 (L2) cache
Question:
If you receive a set of beeps during a failed server start up, how can you interpret the exact cause of error?
Answer:
The exact cause of the error experienced can be interpreted by consulting the server documentation on beep
codes. A beep code is a series of beeps signifying an error condition.
Question:
What are heat pipes?
Answer:
small pipes filled with fluid and attached to a heat sink
Item: 354 (Ref:Cert-SK0-003.FLASH.6.1.47)
Item: 355 (Ref:Cert-SK0-003.FLASH.1.1.65)
Item: 356 (Ref:Cert-SK0-003.FLASH.2.1.13)
Item: 357 (Ref:Cert-SK0-003.FLASH.1.1.8)
Item: 358 (Ref:Cert-SK0-003.FLASH.6.1.22)
Item: 359 (Ref:Cert-SK0-003.FLASH.1.1.120)
Page 62 of 83
Copyright 2014 Transcender LLC, a Kaplan Professional Company. All Rights Reserved.
Question:
What is a service level agreement (SLA)?
Answer:
an agreement between a company and a vendor in which the vendor agrees to provide certain functions for a
specified period
Question:
What does the acronym HCL denote?
Answer:
Hardware Compatibility List
Question:
You have just set up a server working as a router. What should you do to monitor it using the Simple Network
Management Protocol (SNMP)?
Answer:
Install SNMP software on the server and configure the software appropriately
Question:
Which program checks for keyboard errors, processor errors, and memory errors when you power up a machine?
Answer:
Power On Self Test (POST)
Question:
In disaster management practices, what is an advantage of using a cold site over a hot site?
Answer:
A cold site is less expensive than a hot site.
Question:
Which switch will alert you if someone has opened a server's computer case?
Answer:
a chassis intrusion switch
Item: 360 (Ref:Cert-SK0-003.FLASH.4.1.4)
Item: 361 (Ref:Cert-SK0-003.FLASH.1.1.85)
Item: 362 (Ref:Cert-SK0-003.FLASH.2.1.56)
Item: 363 (Ref:Cert-SK0-003.FLASH.6.1.35)
Item: 364 (Ref:Cert-SK0-003.FLASH.5.1.37)
Item: 365 (Ref:Cert-SK0-003.FLASH.1.1.124)
Page 63 of 83
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Question:
Which kinds of networks can transport iSCSI commands?
Answer:
Any IP network, including Local Area Networks (LANs) and Wide Area Networks (WANs), can transport iSCSI
commands.
Question:
What is a diagnostic partition?
Answer:
a small, usually hidden partition on the server boot drive that contains diagnostic and configuration utilities for the
server
Question:
Which type of logs do you use to view events related to user logons and obtain access to shared files, resources,
and printers?
Answer:
Security logs
Question:
What is the purpose of hyperthreading?
Answer:
It improves CPU performance.
Question:
Excluding offsite storage of tapes, which techniques facilitate recovery from disasters that may affect a site?
Answer:
Using hot, warm, and cold sites facilitates recovery from disasters that may affect a site.
Question:
What is the bus speed for Fast SCSI?
Answer:
10 megabytes per second (MBps)
Item: 366 (Ref:Cert-SK0-003.FLASH.3.1.40)
Item: 367 (Ref:Cert-SK0-003.FLASH.2.1.64)
Item: 368 (Ref:Cert-SK0-003.FLASH.6.1.33)
Item: 369 (Ref:Cert-SK0-003.FLASH.1.1.117)
Item: 370 (Ref:Cert-SK0-003.FLASH.5.1.35)
Item: 371 (Ref:Cert-SK0-003.FLASH.1.1.22)
Page 64 of 83
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Question:
Which three operating systems use the shutdown command?
Answer:
Linux, UNIX, and OS/2 computers
Question:
What is the advantage of using block level access provided by iSCSI as compared to file level access provided by
shared drives on the network?
Answer:
Block level access is more efficient than file level access.
Question:
Which type of memory corrects and detects memory errors?
Answer:
error-correcting code (ECC)
Question:
What configuration step must be carried out after removing an EISA adapter?
Answer:
After removing an EISA adapter, you must ensure that the resources allocated to the slot are using the EISA
configuration utility.
Question:
How many times can you reuse backup tape media?
Answer:
A tape cartridge can be reused the number of times specified by the manufacturer. The usable life is normally
given as number of passes across the drive read/write head that the tape can withstand. After the usable life is
over, the tape does not retain data reliably and should be discarded.
Question:
What are Ghost and Altiris?
Item: 372 (Ref:Cert-SK0-003.FLASH.6.1.41)
Item: 373 (Ref:Cert-SK0-003.FLASH.3.1.39)
Item: 374 (Ref:Cert-SK0-003.FLASH.1.1.16)
Item: 375 (Ref:Cert-SK0-003.FLASH.1.1.42)
Item: 376 (Ref:Cert-SK0-003.FLASH.5.1.16)
Item: 377 (Ref:Cert-SK0-003.FLASH.2.1.73)
Page 65 of 83
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Answer:
third-party options that can be used to deploy a cloned server image to multiple computers
Question:
What is the installation procedure when multiple service packs are available?
Answer:
Install only the latest service pack that includes the contents of all the previous service packs.
Question:
Where would you find firmware upgrades for SCSI adapters?
Answer:
at the hardware manufacturer's Web site
Question:
What is the maximum data transfer speed for USB 2.0?
Answer:
60 megabytes per second (MBps)
Question:
What is the impact of using a dehumidifier in a server room?
Answer:
A dehumidifier reduces the relative humidity, thereby possibly raising the risk of electrostatic static discharge
(ESD).
Question:
What is the maximum data rate of PCI-X?
Answer:
4266 megabytes per second (MBps) is the maximum data rate of PCI-X, which is offered by the PCI-X 533
specification.
PCI-X 533 specifies a 64-bit bus operating at 133 MHz.
Item: 378 (Ref:Cert-SK0-003.FLASH.2.1.48)
Item: 379 (Ref:Cert-SK0-003.FLASH.6.1.57)
Item: 380 (Ref:Cert-SK0-003.FLASH.1.1.89)
Item: 381 (Ref:Cert-SK0-003.FLASH.4.1.39)
Item: 382 (Ref:Cert-SK0-003.FLASH.1.1.43)
Item: 383 (Ref:Cert-SK0-003.FLASH.1.1.91)
Page 66 of 83
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Question:
Where should you obtain system BIOS upgrades?
Answer:
from the BIOS vendor's Web site
Question:
What is the maximum bus length, in meters, for single-ended Narrow Ultra SCSI?
Answer:
1.5 meters
Question:
How many pins are contained in a standard IDE cable?
Answer:
40 pins
Question:
Which two physical topologies are used in Ethernet networks?
Answer:
the bus and star topologies
Question:
Which primary function does an active/active cluster provide?
Answer:
An active/active cluster primarily provides performance scaling.
Question:
Which RAID level is used for disk mirroring?
Answer:
RAID 1
Question:
Item: 384 (Ref:Cert-SK0-003.FLASH.1.1.32)
Item: 385 (Ref:Cert-SK0-003.FLASH.1.1.3)
Item: 386 (Ref:Cert-SK0-003.FLASH.2.1.46)
Item: 387 (Ref:Cert-SK0-003.FLASH.5.1.39)
Item: 388 (Ref:Cert-SK0-003.FLASH.3.1.1)
Item: 389 (Ref:Cert-SK0-003.FLASH.6.1.64)
Page 67 of 83
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How does an antistatic wrist strap help in preventing static-related damage to memory modules?
Answer:
An antistatic wrist strap helps in preventing static-related damage to memory modules by draining static charges
from the hands to the ground. To be effective, the antistatic wrist band must be connected to ground through the
grounding strap provided.
Question:
Which type of server do you use to retrieve large amounts of data quickly?
Answer:
a database server
Question:
In a server farm, a set of identical servers are maintained for load sharing. If you update the version of the Simple
Network Management Protocol (SNMP) agent on one server during scheduled maintenance, what should you do
about the other servers?
Answer:
You should schedule upgrade of the SNMP agents on all other servers in the set during their scheduled
maintenance downtime. This will reestablish the identical configuration that is maintained for load sharing
between the servers.
Question:
Which type of memory only retains its data while power is supplied?
Answer:
Static Random Access Memory (SRAM)
Question:
What is the primary benefit of a waterless fire suppression system in a server room compared to a water-based
fire suppression system?
Answer:
A waterless fire suppression system does not flood live electrical equipment with water. In case the fire
suppression system is activated, there is less consequent damage to equipment.
Question:
How many pins do the connectors for Wide SCSI devices have?
Answer:
68 pins
Item: 390 (Ref:Cert-SK0-003.FLASH.2.1.10)
Item: 391 (Ref:Cert-SK0-003.FLASH.2.1.59)
Item: 392 (Ref:Cert-SK0-003.FLASH.1.1.35)
Item: 393 (Ref:Cert-SK0-003.FLASH.4.1.9)
Item: 394 (Ref:Cert-SK0-003.FLASH.1.1.10)
Page 68 of 83
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Question:
What is a CPU shroud?
Answer:
a component installed around to CPU to help with heat dissipation
Question:
What are the three possible topologies for fibre channel?
Answer:
Point-to-point, arbitrated loop, and fabric
Question:
What is the name of any software stored in read-only memory?
Answer:
firmware
Question:
How is an uninterruptible power supply (UPS) sized in terms of load?
Answer:
A UPS is sized to slightly exceed the total connected load in watts. The total connected load to a UPS is
calculated in amperes (A). The total current is multiplied by the line voltage, which is 120 V in the US.
Question:
Which protocols are used in a Storage Area Network (SAN)?
Answer:
A SAN uses SCSI protocols. SCSI protocols encapsulated in TCP/IP are also used when iSCSI is being used in a
SAN.
Question:
While setting up a server, which documentation regarding hardware is important to maintain from the
troubleshooting point of view?
Answer:
Item: 395 (Ref:Cert-SK0-003.FLASH.1.1.122)
Item: 396 (Ref:Cert-SK0-003.FLASH.3.1.31)
Item: 397 (Ref:Cert-SK0-003.FLASH.1.1.86)
Item: 398 (Ref:Cert-SK0-003.FLASH.4.1.27)
Item: 399 (Ref:Cert-SK0-003.FLASH.3.1.22)
Item: 400 (Ref:Cert-SK0-003.FLASH.2.1.54)
Page 69 of 83
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A hardware inventory document should be created or updated while setting up a server.
Question:
Why should you baseline a server after installing a new application on a server?
Answer:
You should baseline a server after installing a new application on a server because the new application will impact
server performance. The performance impact will increase as a larger number of users start using the application
Question:
Which technology uses a data storage system that is attached to the network?
Answer:
Network Attached Storage (NAS)
Question:
Why are discolored ceiling tiles in the server room a cause for concern?
Answer:
Discolored ceiling tiles indicate water seepage, which means water may drip onto the servers
Question:
What is the outcome of plugging in a 32-bit PCI card in a 64-bit PCI slot?
Answer:
The outcome of plugging in a 32-bit PCI card in a 64-bit PCI slot is that the PCI card will work as a 32-bit card.
Question:
What is the term for a set of double doors that is usually monitored by a security guard?
Answer:
mantrap
Question:
What is port aggregation in the context of NICs?
Answer:
Port aggregation, like switch-assisted load balancing, uses multiple network interface cards (NICs) or multi-port
Item: 401 (Ref:Cert-SK0-003.FLASH.4.1.35)
Item: 402 (Ref:Cert-SK0-003.FLASH.3.1.3)
Item: 403 (Ref:Cert-SK0-003.FLASH.4.1.16)
Item: 404 (Ref:Cert-SK0-003.FLASH.6.1.90)
Item: 405 (Ref:Cert-SK0-003.FLASH.4.1.2)
Item: 406 (Ref:Cert-SK0-003.FLASH.2.1.66)
Page 70 of 83
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NICs connected to different ports of a switch, which allows the switch ports to pool their bandwidth for use by the
NICs in the server.
Question:
After you upgrade the SNMP agent on a server, why should you reconfigure the Simple Network Management
Protocol (SNMP) traps?
Answer:
You should reconfigure the SNMP traps because the upgrade usually wipes out the trap configuration.
Question:
What is the main difference between symmetric multiprocessing (SMP) and massively parallel processing (MPP)?
Answer:
SMP shares memory space and disk storage space between the processors, whereas MPP uses independent
memory space and disk storage space for each processor.
Question:
Why should you read the accompanying documentation before using a security patch?
Answer:
You should read the accompanying documentation because the documentation tells you what security aspect is
being addressed by the security patch. It is possible that you may decide not to install the patch because the
security aspect is not relevant to your operations.
Question:
Which RAID-1 storage capacity can be created using four drives of 10 GB each?
Answer:
RAID 1 provides a storage capacity equivalent to (n/2) = 4 / 2 = 2 drives. This works out to 2 x 10 GB = 20 GB.
Question:
Which type of backup is the fastest when restoring data?
Answer:
A differential backup
Item: 407 (Ref:Cert-SK0-003.FLASH.2.1.60)
Item: 408 (Ref:Cert-SK0-003.FLASH.1.1.62)
Item: 409 (Ref:Cert-SK0-003.FLASH.6.1.50)
Item: 410 (Ref:Cert-SK0-003.FLASH.3.1.53)
Item: 411 (Ref:Cert-SK0-003.FLASH.5.1.34)
Item: 412 (Ref:Cert-SK0-003.FLASH.2.1.55)
Page 71 of 83
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Question:
Regarding software, which documentation must be created after the server is set up?
Answer:
A software configuration document must be created after the server is set up. This document will contain the
version number for the operating system, the BIOS version, the CMOS settings, basic operating system settings,
Network interface configuration, TCP/IP configuration, video configuration, and the services provided by the
server.
Question:
What is a PCI hot plug circuit breaker?
Answer:
a switch that temporarily powers off the PCI slot so that a PCI adapter can be inserted or removed from the slot
Question:
Why are service packs safer to use in a business network rather than hot fixes?
Answer:
Service packs are considered release candidates and are thoroughly tested by the operating system
manufacturer before release, while hot fixes are not.
Question:
After an upgrade, which activity would reveal whether or not the upgrade provided benefits?
Answer:
baselining
Question:
What is the impact of Network Attached Storage (NAS) on network bandwidth?
Answer:
NAS consumes network bandwidth when it is accessed or when data is backed up.
Question:
What would ensure that a hardware device works under a newly installed operating system due to compatibility
issues?
Answer:
Consulting the Hardware Compatibility List (HCL)
Item: 413 (Ref:Cert-SK0-003.FLASH.1.1.45)
Item: 414 (Ref:Cert-SK0-003.FLASH.6.1.69)
Item: 415 (Ref:Cert-SK0-003.FLASH.4.1.33)
Item: 416 (Ref:Cert-SK0-003.FLASH.3.1.25)
Item: 417 (Ref:Cert-SK0-003.FLASH.6.1.77)
Page 72 of 83
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Question:
While analyzing performance counter data, why is it important to identify the function and role of the server?
Answer:
The values of performance counters must be judged in relation to the role and function of the server because a
counter that is excessively high may be within acceptable limits for certain server functions.
Question:
Which feature allows you to configure the amount of space that each user can use on a file server?
Answer:
disk quotas
Question:
What is the use of wrist straps designed to prevent?
Answer:
The use of wrist straps is designed to prevent electrostatic discharge (ESD).
Question:
What is the purpose of benchmarking a server?
Answer:
It establishes the hardware and software capability of a server as compared to an absolute standard, or as
compared to another server.
Question:
When adding memory, why should you leave the power cable connected to a switched-off wall socket?
Answer:
Keeping the power cable of the server connected to a switched-off wall socket grounds the server case, and thus
reduces chances of electrostatic discharge (ESD). However, the wall socket MUST be off. If the wall socket is on,
there is serious hazard posed to the person changing the memory and a significant risk of damage to the memory
and the motherboard.
Question:
What is indicated when you encounter excessive disk activity accompanied by a high page fault count?
Answer:
Item: 418 (Ref:Cert-SK0-003.FLASH.6.1.4)
Item: 419 (Ref:Cert-SK0-003.FLASH.2.1.75)
Item: 420 (Ref:Cert-SK0-003.FLASH.6.1.49)
Item: 421 (Ref:Cert-SK0-003.FLASH.4.1.34)
Item: 422 (Ref:Cert-SK0-003.FLASH.6.1.63)
Item: 423 (Ref:Cert-SK0-003.FLASH.6.1.6)
Page 73 of 83
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not enough memory
Question:
What is a riser card?
Answer:
an expansion card that can be directly connected to the motherboard on a PCI or ISA slot
Question:
What are the commonly available types of 64-bit processors manufactured by Intel?
Answer:
Common Intel 64-bit processors include the Itanium and Itanium II.
64-bit capability can also be LOOSELY extended to include any processor with the EM64T rating, such as
Pentium 4 with EM64T and Celeron D with EM64T. Processors with the EM64T rating are 32-bit internally, but
include 64-bit extensions.
Question:
What is an antistatic mat?
Answer:
An antistatic mat is a mat that has a ground wire connected to the ground through a resistor. The resistor is large
enough to prevent the danger of electric shock to users but small enough to drain away static charges from the
mat to the ground. Equipment kept on an antistatic mat is protected against electrostatic static discharge (ESD).
Question:
Which rules apply when you mix single in-line memory modules (SIMMs) and dual in-line memory modules
(DIMMs) on a single motherboard?
Answer:
Many motherboards do not allow the mixing of SIMMs and DIMMS, while some do. You must consult the server
documentation to find the exact rules.
Question:
What are the four blocks of private IP addresses?
Answer:
10.0.0.0 to 10.255.255.255
169.254.0.0 to 169.254.255.255
172.16.0.0 to 172.31.255.255
Item: 424 (Ref:Cert-SK0-003.FLASH.1.1.112)
Item: 425 (Ref:Cert-SK0-003.FLASH.1.1.70)
Item: 426 (Ref:Cert-SK0-003.FLASH.6.1.85)
Item: 427 (Ref:Cert-SK0-003.FLASH.6.1.61)
Item: 428 (Ref:Cert-SK0-003.FLASH.2.1.90)
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192.168.0.0 to 192.168.255.255
Question:
Which drive performance issues can you expect if you install an ATA 66 drive on an ATA 100 interface?
Answer:
If you install an ATA 66 drive on an ATA 100 interface, the drive will perform at ATA 66 speeds.
Question:
Which type of server filters incoming network traffic to prevent outside public users from accessing private internal
networks?
Answer:
a firewall
Question:
Why would a cup of coffee kept on a server be a violation of server room environmental norms?
Answer:
Coffee is very difficult to clean out if it spills inside a server. Spilled coffee may cause immediate short circuits or
current leakages in the long term. Additionally, coffee tends to gum up cables, slots, connectors, and fans within
the server.
Question:
Which two kinds of cables can be used in a fibre channel?
Answer:
optical cables and copper cables
Question:
What should you check if you suspect damaged network cabling between servers and workstations?
Answer:
If you suspect damaged network cabling between servers and workstations, you should check the link light-
emitting diodes (LEDs) on the network hubs after ensuring that network cables are connected. For link LEDs that
are off, the corresponding cable is probably damaged.
Item: 429 (Ref:Cert-SK0-003.FLASH.6.1.93)
Item: 430 (Ref:Cert-SK0-003.FLASH.2.1.9)
Item: 431 (Ref:Cert-SK0-003.FLASH.4.1.15)
Item: 432 (Ref:Cert-SK0-003.FLASH.3.1.13)
Item: 433 (Ref:Cert-SK0-003.FLASH.6.1.18)
Item: 434 (Ref:Cert-SK0-003.FLASH.1.1.28)
Page 75 of 83
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Question:
Which type of connector is used with SCSI-1 devices?
Answer:
a 50-pin Centronics connector
Question:
Which type of connector is typically used for SCSI RAID hot-swappable disk drives?
Answer:
a 80-pin Single Connector Attachment (SCA)
Question:
Which RAID level offers the greatest efficiency of storage?
Answer:
RAID 0 offers 100% efficiency, because no space is wasted on redundancy.
Question:
What is the minimum number of drives required for RAID 5?
Answer:
three
Question:
How is the usage of memory different in symmetric multiprocessing (SMP) as compared to asymmetric
multiprocessing (ASMP)?
Answer:
In SMP, processors share memory space, whereas ASMP processors use separate memory spaces.
Question:
What is the simplest device that can join different types of networks, such as Ethernet and Token Ring?
Answer:
A bridge is the simplest device that can join different types of networks. A bridge can forward packets from one
type of network to another.
Item: 435 (Ref:Cert-SK0-003.FLASH.1.1.15)
Item: 436 (Ref:Cert-SK0-003.FLASH.3.1.50)
Item: 437 (Ref:Cert-SK0-003.FLASH.3.1.15)
Item: 438 (Ref:Cert-SK0-003.FLASH.1.1.59)
Item: 439 (Ref:Cert-SK0-003.FLASH.4.1.52)
Item: 440 (Ref:Cert-SK0-003.FLASH.6.1.84)
Page 76 of 83
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Question:
The power cable used in a server provides a ground connection. How does the ground connection affect
electrostatic discharge (ESD)?
Answer:
The ground connection has little impact on ESD. The ground connection on electrical equipment is a method of
protecting humans against the risk of electric shock. It is not a method of reducing risks due to ESD, which affects
equipment rather than people.
Question:
Under which circumstances would the presence of a currently installed operating system prevent a new operating
system installation on a server?
Answer:
A new installation may be prevented by the presence of a higher version of the operating system already installed
on the server.
Question:
What is meant by the term cleaning interval?
Answer:
The cleaning interval is the interval between subsequent cleaning operations on the drive. Over prolonged use,
the tape drive read write head becomes clogged with magnetic material that flakes off from tapes. This debris is
cleaned off by running a special cleaning tape cartridge on the drive.
Question:
In most cases, how long would you perform the baseline?
Answer:
In most cases, you would perform a 24-hour baseline to capture the performance of the server over an entire day.
Question:
What is the purpose of a battery backup on the RAID cache memory?
Answer:
to prevent loss of data that may be stored in the write cache
Question:
What is a disadvantage of taking full backups daily?
Answer:
Taking full backups daily takes longer. The same purpose can be served by a full/differential backup scheme,
Item: 441 (Ref:Cert-SK0-003.FLASH.6.1.80)
Item: 442 (Ref:Cert-SK0-003.FLASH.5.1.15)
Item: 443 (Ref:Cert-SK0-003.FLASH.2.1.53)
Item: 444 (Ref:Cert-SK0-003.FLASH.1.1.108)
Item: 445 (Ref:Cert-SK0-003.FLASH.5.1.27)
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where a full backup is taken the first day of the week and differential backups are taken other days. This takes
less time to backup.
Question:
What is the bus speed for SCSI-1?
Answer:
five megabytes per second (MBps)
Question:
What is SATA?
Answer:
a specification for high-speed hard drive interfaces
Question:
How do you weigh turnaround time versus cost when choosing an offsite tape storage facility that offers different
restoration speeds at different price points?
Answer:
You would select the level of service that offers a turnaround time that is shorter than the delay that you can
tolerate for a restoration.
Question:
Which RAID level requires at least three hard disks and writes both parity and data across all disks in the array?
Answer:
RAID 5 (striping with parity)
Question:
What does the acronym WORM denote?
Answer:
write once read many
Question:
Which bus standard extends the AT bus to 32 bits?
Item: 446 (Ref:Cert-SK0-003.FLASH.1.1.21)
Item: 447 (Ref:Cert-SK0-003.FLASH.1.1.71)
Item: 448 (Ref:Cert-SK0-003.FLASH.5.1.19)
Item: 449 (Ref:Cert-SK0-003.FLASH.3.1.7)
Item: 450 (Ref:Cert-SK0-003.FLASH.3.1.62)
Item: 451 (Ref:Cert-SK0-003.FLASH.1.1.36)
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Answer:
Extended Industry Standard Architecture (EISA)
Question:
Which type of cable do you use for Thinnet?
Answer:
RG58A/U cable
Question:
For an incremental backup policy that uses a single tape for each day's backup, how many tapes are required for
restoration at any point of time?
Answer:
For restoration from incremental tapes, you will require the latest full backup tape, and all the subsequently
created incremental tapes.
Question:
What are cooling fins?
Answer:
a special type of heat sink that uses fins to increase the surface area that transfers heat
Question:
Which application server model is represented by a print server?
Answer:
a dedicated application server model
Question:
When you have suddenly lost connectivity, and are unable to ping any host on the network, which diagnostic
information is provided by the link light-emitting diode (LED) on the hub corresponding to your network
connection?
Answer:
If the Link LED is ON, it indicates that the network port on your server, the network cables connecting your server
to the network hub, and the hub port are operational.
Item: 452 (Ref:Cert-SK0-003.FLASH.2.1.44)
Item: 453 (Ref:Cert-SK0-003.FLASH.5.1.17)
Item: 454 (Ref:Cert-SK0-003.FLASH.1.1.119)
Item: 455 (Ref:Cert-SK0-003.FLASH.2.1.26)
Item: 456 (Ref:Cert-SK0-003.FLASH.6.1.1)
Item: 457 (Ref:Cert-SK0-003.FLASH.2.1.45)
Page 79 of 83
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Question:
Which protocol is used to manage a UPS or other network device by sending traps?
Answer:
Simple Network Management Protocol (SNMP)
Question:
When you use a differential backup policy that uses a single tape for each day's backup, how many tapes are
required for restoration at any point in time?
Answer:
You will require either one or two tapes: the latest full backup tape and the latest differential backup tape.
NOTE: The latest differential backup tape is not necessary immediately after the full backup is taken. It is only
needed once the differential backups are taken.
Question:
How does Desktop Management Interface (DMI) interoperate with the Simple Network Management Protocol
(SNMP)?
Answer:
SNMP and DMI do not interoperate. DMI is an alternate management scheme that is geared towards computer
management rather than general network device management. There are efforts to use a single network
management station (NMS) to interact with both DMI and SNMP agents.
Question:
At which speed does a Gigabit Ethernet network operate?
Answer:
1,000 megabits per second (Mbps) or 1 gigabit per second (Gbps)
Question:
Which aspect of security does a biometric access control device provide?
Answer:
authentication
Question:
Which type of dynamic RAM allows access to sequential memory areas?
Answer:
Item: 458 (Ref:Cert-SK0-003.FLASH.5.1.18)
Item: 459 (Ref:Cert-SK0-003.FLASH.2.1.62)
Item: 460 (Ref:Cert-SK0-003.FLASH.2.1.40)
Item: 461 (Ref:Cert-SK0-003.FLASH.4.1.20)
Item: 462 (Ref:Cert-SK0-003.FLASH.1.1.100)
Page 80 of 83
Copyright 2014 Transcender LLC, a Kaplan Professional Company. All Rights Reserved.
registered RAM
Question:
Which type of RAM chips can operate at a speed of 100 MHz?
Answer:
Synchronous Dynamic Random Access Memory (SDRAM)
Question:
Which primary task does a DHCP server carry out?
Answer:
A DHCP server assigns an IP address to a network client computer at the client's request.
Question:
What is the segment length of 1000Base-T using CAT5, CAT5e, and CAT6 unshielded twisted pair (UTP) copper
cable?
Answer:
100 meters (m)
Question:
You install a legacy, non-Plug-n-Play network interface card (NIC) in a server that does not have any free interrupt
requests (IRQs). Which symptoms can you except to encounter on starting the server?
Answer:
When you install a NIC in a server that does not have any free IRQs, you can expect that either the NIC will not
work or that the NIC will work but some other previously working device within the server will stop working.
Question:
How is a hot plug PCI slot powered off and on?
Answer:
A hot plug PCI slot is powered on and off either through a software setting or by using a hardware switch.
Question:
What is the result of mixing registered and non-registered memory on a server motherboard?
Item: 463 (Ref:Cert-SK0-003.FLASH.1.1.31)
Item: 464 (Ref:Cert-SK0-003.FLASH.2.1.20)
Item: 465 (Ref:Cert-SK0-003.FLASH.2.1.31)
Item: 466 (Ref:Cert-SK0-003.FLASH.6.1.54)
Item: 467 (Ref:Cert-SK0-003.FLASH.3.1.45)
Item: 468 (Ref:Cert-SK0-003.FLASH.6.1.21)
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Answer:
The motherboard will not work because motherboards are specified for one or the other type of memory
Question:
Which Fibre Channel technology uses shared bandwidth?
Answer:
a Fibre Channel arbitrated loop
Question:
What can be done to prevent dust build up inside a server case?
Answer:
Regularly clean out the server case using recommended dust removal methods
Question:
What is the process called in which hard drive space is used to free up memory when all available RAM is used?
Answer:
paging
Question:
What is the ATA cable length limitation imposed by ATA 66 through ATA 133 specifications?
Answer:
18 inches
Question:
What is the maximum bus length, in meters, for single-ended Fast Wide SCSI?
Answer:
three meters
Question:
What is the outcome of assigning a conflicting SCSI ID to a drive?
Answer:
Item: 469 (Ref:Cert-SK0-003.FLASH.3.1.5)
Item: 470 (Ref:Cert-SK0-003.FLASH.6.1.52)
Item: 471 (Ref:Cert-SK0-003.FLASH.6.1.27)
Item: 472 (Ref:Cert-SK0-003.FLASH.1.1.73)
Item: 473 (Ref:Cert-SK0-003.FLASH.1.1.20)
Item: 474 (Ref:Cert-SK0-003.FLASH.6.1.88)
Page 82 of 83
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The conflicting devices will not be accessible.
Question:
What is the maximum bus length, in meters, for Ultra160 SCSI?
Answer:
12 meters
Question:
How many wires are contained in a Type P Wide SCSI cable?
Answer:
68 wires
Item: 475 (Ref:Cert-SK0-003.FLASH.1.1.19)
Item: 476 (Ref:Cert-SK0-003.FLASH.1.1.29)
Page 83 of 83
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