COLEMAN MAH

DRIVEN SALES LEADER AND ACCOUNT MANAGER

+65 91000565
sheenkhit@gmail.com
sg.linkedin.com/in/colemanmah/

ACCOUNT MANAGER
Sales Leadership | Business Development | Technology Sales
Accomplished sales leader with years of experience meeting or
exceeding multimillion dollar quotas for telecommunication,
web hosting, and software products and services. Maintain
strong, long-term customer relationships and drive solution
sales. Oversee the full sales lifecycle, from pre-sales and
prospecting to completion. Train and motivate other sales
professionals to exceed sales goals and hit key targets. Resolve
post-sales and billing issues. Aggressive, award-winning sales
leader known for a hunter mentality, strong sales skills, and the
ability to drive growth in tight markets.
Core Competencies

Sales Leadership | Staff Training
Post-Sales | Relationship Management
Quotations | Prospecting | Retention
Quota Attainment | Revenue Growth
Sales Awards | Account Management
Customer Service | Sales Lifecycle
Pre-Sales Customer Contact
Profit Growth | Solution Sales

CAREER HISTORY
SINGTEL, Singapore 20072008; 2011Present
Account Manager
Managed 110+ high-end enterprise accounts in a wide range of verticals for one of the biggest
telecom companies in Asia Pacific. Managed the full sales lifecycle from pre-sales customer contact
to post-sales support. Identified customer requirements and generated quotations. Resolved billing
issues and completed management reporting. Maintained outstanding product knowledge for
hundreds of products and services. Closed sales, hit targets and exceeded quotas.

Exceeded quota by 310% in the last fiscal year, generating $11.4M in individual sales.
Received numerous compliments and awards for outstanding customer service and sales.
Awarded with the Club 100 Award twice and Spot awards for great sales performance.
Won back hundreds of Blackberry lines worth thousands of dollars from competitors.
Successfully hit the monthly $484K target and $1.1M+ in billable revenue monthly.
Closed a deal with SAP worth $70K monthly for a five year contract, totaling $4.2M.
Secured an $800K contract with Modec and $350K disaster recovery contract with Natixis.
Successfully competed with challengers using out of the box thinking to resolve issues.
Took on additional roles in the eLite Task Force, Grassroots Leaders and SME in EXPAN.

Continued


COLEMAN MAH Page 2 of 2 +65 91000565 sheenkhit@gmail.com
Career History (Continued)
ICONZ-WEBVISIONS, PTE., LTD., Chengdu, China 20082010
Operations Director
Managed operations for a webhosting company, ensuring smooth operations. Managed a team of
40+, including an offsite 24/7 support team spread across China. Spearheaded financial operations,
P&L, sales, marketing, and operations. Significantly improved the process efficiency. Implemented
new promotions, growing the customer base. Ensured compliance with changing government
regulations. Interviewed, hired, trained, and managed high-performing sales teams.
Turned around an underperforming company, improving profitability within 3 months.
Significantly cut costs, streamlining operations and improving efficiency and productivity.
Penetrated international markets, leveraging connections to the Singaporean community.
Delivered sales presentations to C-level customers and negotiated the best possible prices.
Oversaw weekly team meetings, ensuring sales and operations targets were met.
Led a monthly board meeting in Shanghai, reporting directly to the China Country Head.


ICONZ-WEBVISIONS, PTE., LTD., Singapore 20052007
Senior Sales Manager
Managed 60+ customer accounts, selling new services and renewals for a local web hosting
company. Grew sales through cold calling and online marketing. Developed new leads and
managed a team of resellers, exceeding all monthly sales targets. Delivered sales presentations and
oversaw pricing negotiations, sales closing, technical documentation, and post-sales support.
Maintained the National Day Parade website, allowing Singaporeans to view the event online.
Received commendations from managers and won numerous quarterly sales competitions.
Managed a portfolio of 60+ customers and always exceeded targets of $125K per month.
Won a major government tender and also closed a major deal within a 1 week cycle


IMAGINIT TECHNOLOGIES PTE, LTD., Singapore 20032005
Sales Consultant
Managed a portfolio of ID & Architectural firms, selling subscriptions of AutoCad, 3D Max, Revit,
softwares. Organized end user training classes, providing post-sales support.
Generated and qualified sales leads through cold calling and long-term relationships.
Achieved aggressive sales targets and assisted with promotional marketing strategies.

EDUCATION AND LANGUAGE SKILLS
Bachelor of Science (Real Estate), National University of Singapore
Hwa Chong Junior College (Arts) and The Chinese High School
Fluent in both English and Mandarin with conversational Cantonese
Google Partner Academy Adwords Fundamentals
Gallup Strengths Finder : Adaptability, Maximiser, Harmony, Empathy and Consistency.