Analysing Business Performance of a Buying office

TE HA GE Liaison of Bangladesh.
1
Analysing Business Performance of a Buying office
TE HA GE Liaison of Bangladesh.
[Internship Report Submitted in Partial Fulfilment of the Requirement for the
Degree of Masters of Business Administration (MBA!
SUPER!SE" B#
$A%!R TA&UL !SLA'
Senior "e#turer In Finan#e And A##ounting$
Department of Business Administration%
SUB'!TTE" B#
AB& 'AF(R M()AMMAD M(SI&" A*AM
BA+,)- ./
+)
$ ID 0(%-M11.111..//1
R23% 0(%- 14../
"e(ar)men) of Business Adminis)ra)ion
U))ara Uni*ersi)y
+i)y +am(us, 'ir(ur, "ha-a.

"a)e of Su.mission/ Se()em.er 01, 1203
1
Sep 11$ 1/15
Fa6ir +a7ul Islam
Senior "e#turer
Department of Business Administration
&ttara &ni8ersit9
Sub- Submission of Internship Report
Dear Sir
It gi8es me enormous pleasure to submit the internship report on Anal9sing Business
Performan#e of a Bu9ing offi#e :+2 )A 32 "iaison of Bangladesh;%as per the super8isor<s
instru#tion% I e=pe#t this report to be informati8e as >ell as #omprehensi8e% ?or6ing in +2 )A
32 "iaison of Bangladesh >as an inspiring e=perien#e for me% I feel the immense 6no>ledge
and e=perien#e >ill fa#ilitate me a lot in m9 future #areer life% ?ith m9 limited 6no>ledge$ I
ha8e tried m9 le8el best to prepare the report >orth>hile%
@our a##eptan#e and appre#iation >ould surel9 inspire me% For an9 further e=planations about
the report$ I >ill be gladl9 a8ailable to #larif9 the ins and outs%
Sin#erel9 @ours$
AB& 'AF(R M()AMMAD M(SI&" A*AM
BA+,)- ./+)$ ID 0(%-M11.111..//1
R23% 0(%- 14../
Department of Business Administration
&ttara &ni8ersit9
.
Ac-no4ledgemen)
Industrial training is an a#ademi# fun#tion of :&++ARA &ni8ersit9;% A number
of people ha8e made signifi#ant #ontribution in preparing this report% +heir
insights$ ad8i#es$ suggestions helped us a lot% I >ould li6e to pa9 gratitude to
Senior Lec)urer, "BA, 'r. $a-ir Ta5ul !slam Sir$ #ordial super8ision$
8aluable suggestions%
I >ould li6e to appre#iate gi8ing a lot of than6s to 'r. Harald 6esensohn
(,ountr9 Manager$ 'r. !m)ia7 Rahaman ()RD for pro8iding sin#ere help in
all administrati8e A te#hni#al matter >hile >or6ing in the organiBation% Also
heartfelt than6s to 'r. %amrul Ahsan (Mer#handising Manager$ for gi8ing
his 8aluable time and helped to a#hie8e intended goal% Also than6s to all the
stuffs of 2SS2S FAS)I(0 "+D for gi8ing their e=tensi8e support and for
assisting us to gather information about 8arious pro#esses during training%
Finall9$ M9 spe#ial than6s to Assis)ance Professor 8 !n9+harge "BA, +i)y
+am(us, 'ahadul Hasan$ and Senior Lec)urer, "BA 8 +oordina)or, 'd.
Anisu77aman for their 6ind support to #omplete m9 report%
)o>e8er$ I ha8e prepared the Analysing Business Performance of TE HA GE
Liaison :ffice of Bangladesh >ithin the shortage of time%
)ere I >ould li6e to present the report%
5
E;ecu)i*e Summery
C
Ta.le of +on)en)s
,hapter (ne- introdu#tion%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%D
1%1% Introdu#tion%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%D
1%1% (b7e#ti8es of the stud9%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%D
1%.% Methodolog9 of the stud9%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%D
1%5% "imitations of the stud9%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%D
,hapter +>o- ,ompan9 (8er8ie>%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%4
1%1% Introdu#tion%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%4
1%1% Business (peration%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%4
1%.% MISSI(0%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%4
1%5% EISI(0%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%4
1%C% Management Stru#ture%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%1/
1%F% Pro#urement And In8entor9 Management B9 Mer#handiser ?ith EendorsG%%%%%%%%%%%%%%%%%%11
1%H% Sour#e (f &tilit9-%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%15
1%D% Mer#handising-%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%1F
1%4% Iualit9 #ontrol program in mer#handising-%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%1D
1%1/% Fabri# ,onsumption ,al#ulation S9stem of Jnit>ear ,onsumption-%%%%%%%%%%%%%%%%%%%%%%%%1/
,hapter three- Finan#ial (8er8ie>%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%1.
.%1% Introdu#tion%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%1.
.%1% Balan#e sheet of the #ompan9%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%1.
.%.% Finan#ial Ratio Anal9sis%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%15
.%5% Salar9 Stru#ture of +hree Reno>n Fa#tories%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%1C
.%5%1% AJ) Jnitting and D9ing "+D%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%1C
.%5%1% Di8ine +e=tile "+D%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%1H
.%5%.% Ansu6 Apparel "+D%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%1D
,hapter Four- ,on#lusion and Re#ommendation%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%.1
Referen#es%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%.1
F
+ha()er One: in)roduc)ion
1.1. Introduction
+he e#onom9 of Bangladesh is largel9 dependent on agri#ulture% )o>e8er$ in re#ent 9ears$ the
Read9 KMade 3arments (RM3 se#tor has emerged as the biggest earner of foreign #urren#9%
+he RM3 se#tor has e=perien#ed an e=ponential gro>th sin#e the 14D/s%+he se#tor #ontributes
signifi#antl9 to the 3DP% It also pro8ides emplo9ment to around 5%1 million Bangladeshis% An
o8er>helming number of >or6ers in this se#tor are >omen% +his has affe#ted the so#ial status of
man9 >omen #oming from lo> in#ome families% In the 14D/s$ there >ere onl9 C/ fa#tories
emplo9ing onl9 a fe> thousand people% ,urrentl9$ there are C/// manufa#turing units% +he RM3
se#tor #ontributes around HC per#ent to the total e=port earnings% (f the estimated 5%1 million
people emplo9ed in this se#tor$ about C/ per#ent of them are >omen from rural areas% In 1///$
the industr9 #onsisting of some ./// fa#tories emplo9ed dire#tl9 more than 1%C million >or6ers
of >hom almost D/L >ere female% &SA is the largest importer of Bangladeshi RM3 produ#ts$
follo>ed b9 3erman9$ &J$ Fran#e and other 2%& #ountries% ?e are 3erman base garments
e=port "iaison offi#e #alled +2 )A 32 "iaison (ffi#e%
1.2. Objectives of the study
1.3. Methodology of the study
H
1.4. Limitations of the study
D
,hapter To! ,ompan9 (8er8ie>
2.1. Introduction
In Bangladesh 14DF some business delegates #ome here and start garments business >ith fe>
fa#tories and open "iaison (ffi#e in Bangladesh >hi#h name is +2 )A 32 "iaison (ffi#e% In
this >a9 our organiBation 7ourne9 is #ontinuing their business not onl9 in Bangladesh but also in
Asia% In order to Bangladesh earn a lot of foreign #urren#9 from abroad%
As per so man9 agen#ies start their business and no> the9 are doing business deli#atel9% For
these reason people and labours are getting 7ob and gro>ing more infrastru#ture for ne>
emplo9ees% +o maintain those operations #ompan9 has built up so man9 departments%
2.2. Business Operation
For maintaining our organiBation our ,hairman ma6es departments for >or6ing pro#edure
smoothl9 and freel9 to a##umulate and a##elerate the business easil9% Departments are as belo>G
a% )R DepartmentsG
b% Strategi# and "ogisti#s DepartmentsG
#% Mer#handisingG
d% ,ommer#ialG
e% ,omplian#eG
f% A##ountsG
g% +ransportations and ,urrier%
2.3. MISSION
+2 )A 32 "IAIS(0 (FFI,2% is #reating season >ise ne> de8elopment in fashion and fabri#
round the >orld and maintaining 3eographi#al mesosphere% Anal9se A##ountable #ontinuous
business phenomena%
4
2.4. VISION
3ain mar6et leadership in high 8alue added apparel in &SA A 2urope%
&se :Inno8ation; A :Speed; as prime dri8ers$ rather than #otton A #heap labour%
Dominate these mar6ets in high qualit9-
1/
2.5. Management Structure
,2(M,(&0+R@ MA0A32R
()ARA"D 02S20S()0
)R D2P%
(IM+IA* RA)AMA0
M2R,)A0DIS2 D2P%
( JAMR&" A)SA0 S+RA+23I, A "(3IS+I,S D2P%
(SA"IM&" )AI

,(MM2R,IA" D2P%
(*A)ID&" (MAR FAR&J
,(MP"IA0,2 D2P% MA0A32R
(0A'M220 ,)(?D)&R@
S+AFF
A,,(&0+ D2P%
(0ADIM J)A0
2.6. Procurement And Inentor! Management B! Merc"andiser #it" Vendors$
Procurement% inentor! management&
11
+hairman
Da8id Jollmann
+hairman
Da8id Jollmann
In8entor9 is sto#6 or store of good% In8entor9 management is a 8ital part for an9 fa#tor9
be#ause smooth produ#tion as >ell as #ost of storage depends on it%
Scope o' inentor! contro(&
N Ra> materials in8entories
N In pro#ess in8entories
N Finished goods in8entories
N Maintenan#e$ repair and operational in8entories
N Mis#ellaneous in8entories
)unction o' inentor!&
N +o smooth produ#tion requirement
N +o meet anti#ipate demand
N +o prote#t against sto#6 outs
N +o ta6e ad8antages of order #9#les
N +o ta6e ad8antages of qualit9 dis#ounts
Procurement s!stem&
Scope o' inentor! contro(&
N Ra> materials
N Spare parts
N 3eneral store
,apital equipment
A##essories
Stationar9
11
*a+ materia(s inentor! s!stem&
N Ra> materials partiall9 re#ei8ed from produ#tion planning A dire#tl9 from head
offi#e%
N Material Re#ei8ing A Inspe#tion Report (MRIR is prepared% Re#ei8ed quantit9 is
mentioned A noted do>n%
N Submitted to I, department% Some are (J A fe> re7e#ted%
N 3oods are arranged a##ording to (J or re7e#ted group%
N Department gi8es store requisition to >arehouse%
As per requisition materials supplied A this re#ord is noted do>n

%
)a,ric inentor!&
Fabri# is separated and stored a##ording to lot number% A bin #ard hanged >ith e8er9 lot%
Bin #ard #ontains the follo>ing spe#ifi#ations%
-.amp(e o' ,in card&
Fabri# #omposition
3SM
,olor
Bu9er
BJ" 0(%
Pa9ment
Fabri# Iuantit9 in J3S
Fabri# >idth
Deli8er9 date
1//L #otton flee#e >ith brushing
1H/
Red
Fishman A +obin
1C/M11
+hrough "M,
C///6g
F/;
./%/F%11
Accessories inentor!
1.
La.el/ "abels are the most important trimmings b9 >hi#h #ustomer easil9 6no> about the
produ#t% )ere t>o t9pes of label are a8ailable-
a)'ain la.el/ it #ontains the name of bu9er and #ountr9%
b)Su. la.el/
SiBe label- it #ontains the siBe of the garment
,are label- it #ontains a#re instru#tion% Different t9pes of #are #ode are gi8en
belo>-
?ashing #ode
Blea#hing #ode
Ironing #ode
Dr9 #leaning #ode
Dr9ing #ode
,ost label- it #ontains the #ost of garments
,omposition- it #ontains fiber #omposition of the fabri#% 2=ample- FCL #otton$
.CL pol9ester%
Se+ing t"read&
Different t9pes of se>ing treads are a8ailable in store room% Su#h as
o F/M. (1//L pol9ester
o C/M. (#ore spun 9arn
o 5/M. (1//L pol9ester
o 1/M. (1//L pol9ester
o 5/M1 (1//L pol9ester
o C/M1 (pol9ester et#
15
Button&
Man9 t9pes of button are a8ailable in store room% Some e=amples of button are gi8en
belo>O
o )orn button
o Purl button
o Shan6 button
o Snap button
o ,o#onut button
o ,hal6 button
Also there are some other se>ing a##essories su#h as Bipper$ different t9pes of interlining et#%
All the a##essories in8entor9 pur#hase from imported$ lo#al mar6et and store%
)inis"ed materia(s inentor! contro(
N Finishing se#tion
N After final inspe#tion
N ?arehouse%
*emar/
N +he spa#e is noti#ed to be insuffi#ient #onsiderabl9%
N An e=pansion of spa#e is thus desired for sound in8entor9%
Spares part store&
1C
All the spare parts are listed in a sheet >hi#h is #ontrolled b9 the me#hani#al A maintenan#e
personnel% Spares are arranged in the store room a##ording to their siBe$ quantit9 A
requirements% +here are shel8es in the store room to 6eep the small spare parts%
)re0uenc! o' inentor! contro(&
N Dail9 in8entor9 #ontrol
N Monthl9 in8entor9 #ontrol
N @earl9 in8entor9 #ontrol
2.1. Source O' 2ti(it!&
2le#tri#it9 - PDB A 3enerator
3as - +I+AS
?ater - Pumps
,ompressed air - #ompressor
Steam - Boiler
#ater& ?ater is supplied in different se#tions #ontinuousl9 b9 using submersible and
#entrifugal pumps%
Boi(er : Boiler is mainl9 used to produ#e and deli8er steam to different se#tion as required
Boi(er Speci'ication&
1% 0ame - R2E(+)2RM
0os% - /1
+9pe - Fire tube
,apa#it9 - F tons M hr
1F
?or6ing Pressure - D Jg
(rigin - India
1% 0ame - B(RD2R2R
0os% - /1
+9pe - Fire tube
,apa#it9 - 5%C tons M hr
?or6ing Pressure - D Jg
(rigin - S#otland
.% 0ame - S)2""MAP
0os% - /1
+9pe - Fire tube
,apa#it9 - 5 tons M hr
?or6ing Pressure - D Jg
(rigin - India
3ompressor&
,ompressor is mainl9 used to deli8er #ompressed air to different se#tion as required%
Speci'ication&
0ame - B(32
0os% - /C
,apa#it9 - HH5 lt air #ompression M se#
(rigin - 3erman9
1%1% MARJ2+I03 I0F(MA+I(0
Mar/eting Strateg!&
1H
Mar6eting strateg9 is a 8er9 important fa#tors to sale the produ#ts to the bu9er% If the
mar6eting strateg9 is not so de8eloped$ it >ill be 8er9 hard to rea#h the goal% In #ase of
garments mar6eting the dealings >ith the bu9er is a 8er9 important fa#tor%
?e ha8e some fi=ed full9 de#orated #omplian#e fa#tories% ?e are pro8iding orders
#ontinuousl9 all o8er the 9ear% +he mar6eting offi#ers A the mer#handisers #ommuni#ate
>ith us to #olle#t the orders%
B9 both side understanding the rate A the order quantit9 are fi=ed%
A >ell defined mar6eting strateg9 has the follo>ing #hara#teristi#s-
N 3ood qualit9
N "o> pri#e or #ompetiti8e pri#e
N Prompt ser8i#e
N 3ood #ommitment
N 3ood business #ommuni#ation
4uties 5 *esponsi,i(ities o' Mar/eting O''icer&
'ob summar9-
Mar6et sear#h
Mar6et de8elopment
,ustomer<s moti8ation
Produ#tion follo> up
+e#hni#al assistan#e of #ustomer
Dealing >ith the bu9er A #on8in#e the bu9er is the main dut9 of mar6eting offi#er% A
mar6eting offi#er also has some other duties% +he main duties A responsibilities of a
mar6eting offi#er are gi8en bello>N
+o prepare #ost sheet b9 dealing >ith the bu9er%
+o ta6e different steps b9 dis#ussing >ith the high offi#ials A mer#handisers
+o maintain a regular A good relationship bet>een #ommer#ial offi#er A mer#handisers
+o maintain a #ommuni#ation >ith the bu9ers and bu9ing houses
1D
,ommuni#ate >ith better #riteria of the produ#ts
A#tuall9 the responsibilities A duties of mar6eting offi#er begins from getting order of bu9er
A ends after re#ei8ing foods b9 the bu9er% So$ he should be al>a9s smart$ energeti# A
sin#ere%
2.6. Merc"andising&
3arment mer#handising is an intri#ate and detail oriented 7ob% If it #an be done properl9 #an
be 8er9 re>arding% (n the #ountr9$ if it is done >ith la#6 of 6no>ledge$ insuffi#ient s6ill and
thoroughness$ it #an be destru#ti8e%
After re#ei8ing an order$ the mer#handiser >ith the help of pattern master #al#ulates the total
#onsumption of fabri#% +hen a##ording to the #ost detail sheet and the pri#e mentioned b9 the
bu9er #osting is done% After the pri#e is negotiated >ith the bu9er order is pla#ed to the
suppliers of ra> material and a##essories%
+he manufa#turing fa#tor9 as per the requirement suppliers the fabri# and a lledger is
maintained regularl9 to assess the produ#tion status% +he a##essories su#h as label$ button$
Bipper$ se>ing thread$ pa#6ing materials are #olle#ted from outside [sometime mentioned b9
the bu9er! through ba#6NtoNba#6 "M,s% +he mer#handising department also loo6s for the
sour#es for pro#uring 9arns to produ#e fabri#%
Mer#handising se#tion monitors the produ#tion status regularl9 and ensures timel9 deli8er9
of the shipment%
3arments mer#handising is 7ob to bu9 ra> materials and a##essories$ produ#ing garments$
maintaining required qualit9 le8el and e=porting the garments >ithin s#hedule time%
Abo8e those reason >e are full time #on#entrating >ith them%

Merc"andiser&
14
A person >ho in8ol8es in this 7ob or done this 7ob is #alled mer#handiser% A mer#handiser
builds up relationship >ith the bu9er and a#ts as a seller% )e pla9s a 8ital role in an
organiBation bearing responsibilit9 of order%
7o, responsi,i(ities o' Merc"andising 8eam&
4ee(opment and costing
N Re8ie>ing the de8elopment pa#6s R,ED from bu9er%
N Put the de8elopments into >or6 >ith produ#t de8elopment team%
N ,larif9 all ne#essar9 info >ith bu9er as mu#h as possible%
N Follo> up on the deli8ered sample deadline%
N ?or6 out the initial #osting (all #osting must be #he#6ed b9 mer#handising manager
N Pri#e negotiation >ith bu9er%
N Follo> up >ith bu9er reg% +he feedba#6 of the sample and #osting
Order con'irmation
N Iuoting the deli8er9 dates to bu9er after #he#6ing fa#tor9<s #apa#it9 situation%
N ,he#6ing all the details in the order sheet on#e re#ei8ed form bu9er%
N ,ommuni#ate >ith bu9er reg% An9 dis#repan#9 in the order sheet%
N Passing the #orre#t order sheet to all #on#erned dept i%e% planning$ produ#tion$
#ommer#ial et#%
Samp(ing
N &pdating produ#tion de8elopment tem reg% Different sample requirement of bu9er at
8arious stage (sales man$ fit $ siBe set$ pp sample et#
N ,oordinating all fabri# Q trims >hi#h are required for sampling purpose%
N ,oordinating print$ embroider9$ >ash for sampling%
1/
N ,he#6ing all the te#hni#al aspe#ts of samples before releasing to #ustomer%
N ,he#6ing all the aestheti# aspe#ts of samples before releasing to #ustomer
N ,he#6ing the quantit9 requirement of ea#h sample%
N ,he#6ing the ne#essar9 paper >or6 of rea#h sample%
N Follo> up the bu9er reg% 2a#h sample #omments%
Bu(/ 'a,ric
N ?or6 out the #onsumption for ea#h ne> st9le from ,AD%
N Pro8ide fabri# boo6ing to fabri# department >ith #orre#t quantit9 and all ne#essar9
information%
N Follo> up on the lab dipsM stri6e off submission and #hase appro8al #omments%
N Follo> up on the fabri# deli8er9 against #riti#al path
N Follo> up on all fabri# appro8al related issues%
N PrioritiBing the fabri# deli8er9 s#hedule based on the garment deli8er9 dates%
Bu(/ trim
N Preparing the #ost sheetM #he#6 list for indi8idual trims required for a st9le%
N ,hasing the trim details from the bu9er%
N Submitting required trims to bu9er for appro8al%
N Pro8ide boo6ing for indi8idual trims to the appro8ed sour#e%
N ,hasing the PMI from the most ensure on time deli8er9%
N Monitoring the BMB "M, or ++ pa9ment status%
N Sour#ing all trims form the most #ommer#iall9 8iable sour#e%
N Follo> up >ith suppliers to ensure on time deli8er9%
N "iaise >ith store in order to ensure all trims R,ED in #orre#t quantit9 and qualit9%
-sta,(is"ment
N ,hasing the #orre#t art>or6 for all printMembroider9 from bu9er%
11
N De8eloping the design in the best possible method
N Pro8ide #apa#it9 boo6ing to print Membroider9 plant in ad8an#e%
N Submitting printMembroider9 stri6e off for bu9er<s appro8al
N Passing appro8ed #op9 of the stri6e off to the printMembroider9 plant%
N 0egotiating the pri#e >ith the sub#ontra#tors%
N Monitoring the panels sent and re#ei8e dates to ensure smooth produ#tion flo>
N ,ommuni#ate >ith supplier for general issues%
)i(ing 5 correspondence
N Maintaining st9le file for all running orders
N Maintain the de8elopment file%
N 3eneral #orresponden#e >ith bu9er and suppliers%
N ,riti#al #orresponden#e >ith bu9er and suppliers
N ?ee6l9 updates for bu9er$ su#h as audit s#hedule$ produ#tion status et#%
Meeting
N Meeting >ith foreign bu9ers and suppliers%
N Meeting >ith lo#al bu9ers and suppliers%
N Internal meeting >ith produ#tion$ planning$ qualit9$ #ommer#ial and )RD%
2.9. :ua(it! contro( program in merc"andising&
0< Introduction to garments 0ua(it! contro( programme&
A +o satisf9 the bu9er #omplete satisfa#tion and bu9er required qualit9 le8el it has to be
follo>ed% +hough for qualit9 #ontrol there is a separate department but there is a huge
role from mer#handising side >hi#h >e shall dis#uss as belo>-
B @ou #onsider qualit9 #ontrol programme in /1 aspe#ts-
"esign =uali)y/ it is related >ith material$ fit and #onstru#tion methods%
11
'anufac)uring =uali)y/ it is #on#erned >ith the garments >hi#h ha8e to be produ#ed
a##ording to bu9er appro8ed sample or spe#ifi#ation%
1< O,;ecties&
+he main ob7e#ti8e of qualit9 #ontrol is to ensure that goods are produ#ed to the first
#ustomer required qualit9 le8el or se#ond #ustomer qualit9 le8el%
>< *o(e o' merc"andiser in 0ua(it! contro( program&
As 9ou 6no> for an9 7ob in positi8e or generati8e sin#e 9ou are liable to bu9er as 9our 7ob is
mouth port of bu9er% So 9ou ha8e signifi#ant role in qualit9 #ontrol programme-
Iualit9 #ontrolMinspe#tion s9stem is /1 t9pes >hi#h are as belo>-
N Inline inspe#tion%
NFinal inspe#tion
As a merc"andiser !ou "ae to ma/e t"e 'o((o+ing ro(e in 0ua(it! contro( programme&
As a mer#handiser >ill instru#tMguide I%, team to ma6e qualit9 #ontrol b9 arranging a
meeting >ith qualit9 #ontrol department (bu9ing agent A fa#tor9 team$ the responsible
person of ea#h department >ho in8ol8ed in >hole produ#tion pro#ess li6e line #hief$
super8isor$ in #harge$ store 6eeper$ fabri#s in #harge$ produ#tion manager% +his meeting
should hold in fa#tor9% In the meeting 9ou should #lear the follo>ings-
N,lear #on#eption of bu9er required qualit9 le8el%
NDis#uss >ith all of them ho> to bring this qualit9 le8el i%e% Suggestion
NRe8ie> the entire dis#ussion and ma6e one plan%
*a+ materia( inspection process
)a,rics&
1.
N?hen fabri#s entered into fa#tor9 ta6e in8entor9 report from fabri# department to see an9
shortage re#ei8ed or not
N+a6e fabri# defe#ts reports from the fabri# inspe#tion team and #he#6 >hate8er per#entage is
defe#ti8e in order to immediate repla#ement% If immediate repla#ement time is not enough
9ou should sent the s>at#h of defe#ts fabri#s and as6 bu9er ad8i#e%
N+he I%, #he#6s the ea#h #olor of fabri# >hi#h is similar to bu9er appro8ed shade%
If s>at#h board mat#h >ith ea#h #olor one set of all lot gi8e to fa#tor9 #on#ern person$ one
set I%, 6eep$ one set to bu9ing agent% All sets are signed b9 fabri# in #harge%
8rimmings%accessories /
N+a6e in8entor9 report of all required a##essories from in8entor9 department to find an9
missing or shortage%
NSimilarl9 ma6e one set of all trimmings and #he#6 >ith bu9er appro8ed trimmings% "i6e this
ma6e 5 set% (ne set 6eep store department$ one set finishing in #harge$ one set I%, and other
set bu9ing agent%
R
Production process inspection&

Mer#handisers ma6e one spe#ial file for I%, to ma6e smooth qualit9 #ontrol% +he #ontents
of the file are as follo>s-
N (rder sheet
N +he se8eral time 9ou needed to send samples to bu9er and bu9er al>a9s gi8e fe>
#omments% @ou should gi8e all the #omments in#luding re8ised measurement
#hart%
N Finall9 preNprodu#tionMappro8al sampleMsiBe set samples and appro8ed
measurement sheet%
N A##essoriesMtrimmings details and #op9 of bu9er appro8ed set%
N A##essories atta#hment details
N Small s>at#h of bu9er appro8ed lab department in one #ard%
15
+he similar file also ma6e for fa#tor9 also and hando8er to produ#tion manager% )e >ill
ma6e separatel9 a##ording to produ#tion related department required%
N First I%, should #he#6 the patternMdesign #hart of ea#h siBe% If o%6% It should be
signed b9 I%, and pattern master%
N +hen I%, should #he#6 mar6er paper and setting of mar6er%
N +hen I%, should #he#6 the la9out of fabri#s should be done properl9 or not%
N After that he gi8e permission to start #utting and ma6e bundle%
N From se>ing to finishing of #arton >hat qualit9 problem happen the I%, should
#he#6 stri#tl9%
N An9 problems found mar6 it and arrange to re#tif9 it instantl9 (a##ording to
#on#erned department%
N 28er9da9 I%, ma6e inline inspe#tion report in all produ#tion pro#ess and an9
defe#tsMfault found mention on this report the inspe#tion report must be signed b9 the
departmental head as >ell as produ#tion manager% +he ne=t da9 he must #he#6 the
defe#ts re#tified or not%
N 28er9da9 inspe#tion report one #op9 should 6eep b9 the mer#handiser% Be#ause after
shipment at his >arehouse an9 qualit9 problem found as do#uments 9ou #an send
this inline reports to bu9er and #an as6 them that >hate8er defe#ts 9ou find it
per#entage ma9 be fe>% Please #he#6 ea#h #arton%
)ina( inspection&
N +he details dis#ussed in separate page%
N As a mer#handiser in qualit9 #ontrol programme if 9ou guide the qualit9 #ontrol
department$ produ#tion related all departments in fa#tor9 it is ob8iousl9 sure that the
bu9er required qualit9 le8el easil9 a#hie8ed
2.1<. )a,ric 3onsumption 3a(cu(ation S!stem o' =nit+ear 3onsumption&
+he quantit9 of fabri#s$ >hi#h is required to produ#e a garment$ is #alled #onsumption%
+here are t>o s9stems for ma6ing #onsumption% +he9 are
1C
1% Ma6ing or mar6er planning s9stem%
1% Mathemati#al s9stem%
1% Mar/er p(anning s!stem&
+hrough this s9stem e=a#t fabri# #onsumption #an get% In this s9stem$ if in the
measurement sheet ha8e si= siBes li6e PS$ S$ M$ "$ P"$ and PP" so follo>ing si= pie#es
of si= siBes #an be sorted out from siBe range% 3rading to the abo8e garment as per
measurement sheet #an ma6e there after paper pattern% )a8ing made the paper pattern it
should ha8e to la9 ea#h parts of the paper pattern on a mar6er paper of similar fabri#
>idth %After ma6ing the paper pattern if >e measure mar6er paper to length >ise$ >e >ill
find an aggregate #onsumption of si= pie#es garment% As su#h >e >ill find a #onsumption
of one doBen garments from the abo8e s9stem #al#ulations%
3. Mat"ematica( s!stem&
As in most #ases bu9er need instant pri#e quotation so >e ha8e to approa#h this
mathemati#al s9stem for #onsumption% +his s9stem is a s9stem of rough estimation%
,onsumption of a sample garment on a #onsumption as per measurement sheet is
#al#ulated mathemati#all9 b9 measuring the one length and >idth of ea#h pie#es of
garments%
3a(cu(ation
+N Shirt order quer9 from Ri8er Island
Item- men<s short slee8e ne#6 +Nshirt round ne#6%
)a,rics& Bod!9
Fabri#ation single 7erse9%
1//L ,otton fabri#
1F
?eight- 1D/ 3SM
,ollar- 4CL #otton A CL elastane%
Fabri# enB9me >ashed%
Fabri# >idth- F/;
SiBe- S$ M$ "$ P"$ PP"%
Ratio- 1N 5 K 5 N 1 K 1
Measurement&
Parts name S M " P" PP"
"ength FD H/ H1 H5 HF
,hest C1 C. CF CD F1
Slee8e "ength 14 14 1/ 1/ 11
Armhole 11 11 1. 15 1C
A##essories- ?o8en "abel QSiBe label Q ,are label Q )ang tag
Pa#6ing- 1 pie#es Pol9$ C/ pie#es #artoon
Iuantit9- 1F$/// pie#es%
Deli8er9- 'une H$ 1/11
Shipment mode- F(B
Bu9ing ,ommission- 5L
)a,ric consumption o' 8 > S"irt&
First ,al#ulate$
1% Bod9 length S H1#m Q se>ing allo>an#e 5 #m S HF #m
1% ,hest SCF #m Q se>ing allo>an#e 5 #mS F/ #m
.% Slee8e length S 1/ #mQ se>ing allo>an#e 5 #m S15 #m
5% Armhole S 1. #m Q se>ing allo>an#e 5 #m S1F #m
0o>$ fabri#s #onsumption K
N ( Bod9 length HF #m P F/ #m (,hest >idth P 1 S 411/ #mT
N (Slee8e length 15 #m P 1F #m (Armhole P 5 S 154F #mT
N +otal fabri#s S 11F1F #mT
1H
"et us ma6e 11F1F #mT in to meters-
11F1F #mT di8ided b9 1/$/// #mT S1%1F1F m (1// = 1// S1/$/// #mT
1 square meter fabri#s >eight 1D/ 3SM
+herefore$ 1D/ 3SM di8ided b9 1/// S /%1D 6g
So$ 1 square meter fabri#s >eight S /%1D 6g
So$ 1%1F1F meter fabri#s >eight K 1%1F1 P /%1D 6g S /%1/D4D 6g
In#luding >astage S /%1/D4D Q 1/ L S /%114DHD 6g
1 p# +Nshirt fabri#s #onsumption S /%114DHD
So$ 11 p# +Nshirt fabri#s #onsumptionS /%114DHD P 11 S 1%HF 6g
Pricing&
Duration the fi=ation of >o8en M 6nit F(B pri#e follo>ing notes are to be follo>ed
#arefull9-
1% ,ost of fabri# M DB% 3arment%
1% ,ost of a##essories M +rimming per doBen garments%
.% ,MS #ost of manufa#turing%
5% ,ost of transportation from fa#tor9 to seaport or airport%
C% ,learing and for>arding #ost%
F% (8erhead #ost%
H% ,ommission if an9
1D
+ha()er )hree/ $inancial :*er*ie4
3.1. Introduction
3.2. Ba(ance s"eet o' t"e compan!
Details 1/1/(Rs% ,rores 1/11(Rs%
,rores
1/11(Rs%
,rores
14
E=ui)y and Lia.ili)ies/
,apital
0on ,urrent "iabilities-
,urrent "iabilities-
Assets-

,urrent Assets-
0on ,urrent Assets-

.5$1H1%15
C5$5D4%CF
C1$1H4%/C
15/$45/%DC
1/.$.5/%C/
.H$F//%.C
15/$45/%DC
..$FF/%11
C1$51/%11
C5$.1/%11
15/$5//%5C
1/5$C1/%1C
.C$DD/%1/
15/$5//%5C
.511/%.F
C.$F1/%.1
CC$.5/%.D
151$1D1%/F
1/F$5F/%/1
.5$H11%/5
151$1D1%/F

3.3. )inancia( *atio Ana(!sis
"e)ails 1202 1200 1201
,apital Adequa#9 Ratio
./
2quit9 ,apital 1%1C /%C4 /%F5
+e#hni#al 2qui8alen#e /%CD /%FF 1%/.
Iualit9 Assets and Ratio of "iquidit9
Ratio of ,ash Assets /%5. /%C5 /%.4
"iquidit9 Ratio /%H4 1%15 /%DC
,urrent Ratio 1%5C 1%H1 1%54
+otal Insuran#e /%.H /%1H /%14
Ratio A#ti8it9
Ratio of ,ompensation Inpa9ment /%H1 /%F4 /%FD
Ratio of Profitabilit9
Finan#ial Profit(3rossMInsuran#e Portfolio /%/C /%/F% /%/5
+e#hni#al ProfitM Insuran#e Portfolio /%/D /%/1 /%/1
3.4. Sa(ar! Structure o' 8"ree *eno+n )actories
>.3.0. A%H %ni))ing and "ying LT".
2mplo9ee 0ame Designation Age Per Month Salar9
(/1N/1N15 to .1N11N
.1
15
Julsum "ine I, .F 1C$///
So6ina Se>ing (perator .. D$///
Rahaman Super8isor 51 1C$///
Salim P%M% 5C 5/$///
Israt Se>ing (perator 11 D$///
Sabina Se>ing (perator 1. D$///
MorBina Se>ing (perator 15 D$///
Belal Se>ing (perator 1D D$///
SaBeda Se>ing (perator 1F D$///
Bab9 Se>ing (perator 1D D$///
S>eet9 Se>ing (perator .1 D$///
JhadeBa Se>ing (perator .5 D$///
Rabe9a Se>ing (perator .5 D$///
)amida Se>ing (perator .1 D$///
"iBa Se>ing (perator .D D$///
Reshma Se>ing (perator 14 D$///
RoBina Se>ing (perator 11 D$///
Apu Se>ing (perator 1/ D$///
Bobi Se>ing (perator 11 D$///
Popi Se>ing (perator 11 D$///
0odi Se>ing (perator 14 D$///
Sharmin Se>ing (perator .1 D$///
Bobita Se>ing (perator .C D$///
Shanur Se>ing (perator 1F D$///
Moni#a Se>ing (perator .. D$///
RoBoni Se>ing (perator .1 D$///
Resmi Se>ing (perator 1D D$///
)asina Se>ing (perator 1C D$///
Samia Se>ing (perator 1F D$///
RomBan Se>ing (perator 11 D$///
Jhaled Se>ing (perator 1/ D$///
"ia6ot Se>ing (perator 1. D$///
A6ram Se>ing (perator 1D D$///
Sumon Se>ing (perator 15 D$///
Pa6i Se>ing (perator 14 D$///
Mo9ana Se>ing (perator 1C D$///
Sh>apna Se>ing (perator .1 D$///
Jo9el Se>ing (perator .C D$///
Srabanti Se>ing (perator .F D$///
(nonna Se>ing (perator .C D$///
'osim Se>ing (perator 14 D$///
Moni Se>ing (perator 1D D$///
'o9a Se>ing (perator 1D D$///
,honi6a Se>ing (perator 1/ D$///
.1
Mala Se>ing (perator 11 D$///
Mouri Se>ing (perator 1F D$///
,ho6 Se>ing (perator 15 D$///
Papri Se>ing (perator 1. D$///
+aru Se>ing (perator 11 D$///
>.3.1. "i*ine Te;)ile LT".
2mplo9ee 0ame Designation Age Per Month Salar9
(/1N/1N15 to .1N11N
15
Biplob Super8isor 51 .C$///
Ro6ib P%M% 54 5C$///
'ohir "ine I, .D 1D$///
Israt Se>ing (perator 1D D$///
Irani Se>ing (perator .1 D$///
Aidha Se>ing (perator .C D$///
Afreen Se>ing (perator .F D$///
Ala Se>ing (perator .C D$///
Ma9da Se>ing (perator .1 D$///
Ma9sa Se>ing (perator .. D$///
MehnaB Se>ing (perator 5/ D$///
MehBabeen Se>ing (perator 15 D$///
Male6a Se>ing (perator 1F D$///
Shale6a Se>ing (perator 1D D$///
0itu Se>ing (perator 11 D$///
"aila Se>ing (perator 14 D$///
"a6i Se>ing (perator 1D D$///
Ruhi Se>ing (perator 15 D$///
Reshma Se>ing (perator 1F D$///
0ilo9 Se>ing (perator 14 D$///
Juddus Se>ing (perator ./ D$///
Saima Se>ing (perator 1D D$///
Sorna Se>ing (perator 1D D$///
Ja6on Se>ing (perator .. D$///
Jona Se>ing (perator 14 D$///
+ithi Se>ing (perator ./ D$///
,hobi Se>ing (perator .1 D$///
Shahana Se>ing (perator 1C D$///
+arin Se>ing (perator 15 D$///
..
"ubna Se>ing (perator 1. D$///
Isita Se>ing (perator 11 D$///
+arannum Se>ing (perator .. D$///
+ur7o Se>ing (perator .F D$///
+usi Se>ing (perator 14 D$///
)osna Se>ing (perator 1/ D$///
'anu Se>ing (perator 1H D$///
Rumpa Se>ing (perator 15 D$///
Munira Se>ing (perator 1F D$///
Sheli Se>ing (perator 14 D$///
Jamena Se>ing (perator ./ D$///
Mus6an Se>ing (perator 1D D$///
+uli Se>ing (perator 1D D$///
Sultan Se>ing (perator .. D$///
Iti Se>ing (perator 14 D$///
Ro6ea9 Se>ing (perator ./ D$///
Rabbani Se>ing (perator .1 D$///
Ahasen Se>ing (perator 1C D$///
Sattar Se>ing (perator 15 D$///
Babul Se>ing (perator 1. D$///
>.3.>. Ansu- A((arel LT".
2mplo9ee 0ame Designation Age Per Month Salar9
(/1N/1N15 to .1N11N
15
Shatee Se>ing (perator .1 D$///
Munir "ine I, .C 1H$///
Dina P%M% 5H 51$///
Sintha9 Super8isor 5C 15$///
Rubina Se>ing (perator 11 D$///
Molli6a Se>ing (perator 1. D$///
3ouri Se>ing (perator 15 D$///
Rumana Se>ing (perator 1D D$///
Rumman Se>ing (perator 1F D$///
0usra Se>ing (perator 1D D$///
Jona Se>ing (perator .1 D$///
Fahmida Se>ing (perator .5 D$///
)amida Se>ing (perator .5 D$///
Borsha Se>ing (perator .1 D$///
Par8een Se>ing (perator .D D$///
Safa Se>ing (perator 14 D$///
Mitu Se>ing (perator 11 D$///
.5
Binita Se>ing (perator 1/ D$///
Rodela Se>ing (perator 11 D$///
Munsi Se>ing (perator 11 D$///
Saila Se>ing (perator 14 D$///
Sha6i Se>ing (perator .1 D$///
&rmi Se>ing (perator .C D$///
"isha Se>ing (perator 1F D$///
'o9a Se>ing (perator .. D$///
'obeda Se>ing (perator .1 D$///
Jarina Se>ing (perator 1D D$///
Shima Se>ing (perator 1C D$///
Muna Se>ing (perator 1F D$///
Rasel Se>ing (perator 11 D$///
SaBal Se>ing (perator 1/ D$///
Bo6ul Se>ing (perator 1. D$///
Mamun Se>ing (perator 1D D$///
Rabbi Se>ing (perator 15 D$///
Momo Se>ing (perator 14 D$///
&rmila Se>ing (perator 1C D$///
Dipi6a Se>ing (perator .1 D$///
Ahsia Se>ing (perator .C D$///
(rnob Se>ing (perator .F D$///
(dhora Se>ing (perator .C D$///
?asim Se>ing (perator 14 D$///
(h9si Se>ing (perator 1D D$///
Julsum Se>ing (perator 1D D$///
A6ram Se>ing (perator 1/ D$///
Sonia Se>ing (perator 11 D$///
+hera Se>ing (perator 1F D$///
*inia Se>ing (perator 15 D$///
)a7era Se>ing (perator 1. D$///
)asina Se>ing (perator 11 D$///
.C
+ha()er $our/ +onclusion and Recommenda)ion
TE HA GE Liaison Office. is the largest and most versatile business conglomerate in the
pri8ate se#tor in Bangladesh% It is #ommitted to the best human >or6pla#e pra#ti#es% +heir
goal is to #ontinuousl9 impro8e their )uman resour#e poli#ies and pro#edures through
edu#ation$ training$ #ommuni#ation and the9 al>a9s maintain #omplian#e issues and tr9 to
6eep their #ommitment in best produ#t qualit9% For a#hie8ing their goal$ It has te=tiles
graduates% +he >or6ing en8ironment of +2 )A 32 "IAIS(0 (ffi#e is 8er9 #ordiall9 A
friendl9% ?e obser8ed lot of things in this bu9ing offi#eMgarments fa#tor9 and gained a huge
ideas and 6no>ledge about garments produ#tion >hi#h >ill pla9 a 8er9 important role in our
7ob life to build #areer% )ope m9 report as presented in this paper >ill be e8aluated >ith
great #are and small mista6es to be a##epted in a forgi8able manner%
.F
References
1% Spe#ifi# sour#es of 9our information used in the report
1% Spe#ifi# sour#es of 9our information used in the report
.% Spe#ifi# sour#es of 9our information used in the report
5% Spe#ifi# sour#es of 9our information used in the report
C% Spe#ifi# sour#es of 9our information used in the report
F% Spe#ifi# sour#es of 9our information used in the report
.H