Sei sulla pagina 1di 40

E4 E4--E5 (MANAGEMENT) E5 (MANAGEMENT)

ERP Project ERP Project


For internal circulation of BSNL only
WELCOME
This is a presentation for the E4-E5 Management
for all streams for the Topic:
ERP Project
Eligibility: Those who have got the Upgradation
to from E4 to E5.
This presentation is last updated on 15-3-2011.
You can also visit the Digital Library of BSNL to
see this topic.
For internal circulation of BSNL only
Agenda
i. What is ERP?
ii. Characteristics of ERP
iii. Why ERP?
iv. Implementation in BSNL
v. Some ERP Screens
For internal circulation of BSNL only
For internal circulation of BSNL only
What is ERP?
Enterprise Resource Planning Software
For internal circulation of BSNL only
What is ERP?
ERP Software is a multi- module application
software that integrates activities across functional
departments/units.
Integration of different Processes and Data into
Single System
For internal circulation of BSNL only
Historical System Architectures
Island of Automation
A hodge-podge of various systems that operated or
managed various divergent business processes.
Systems were integrated with each other and
sometimes they weren't.
Sometimes they were loosely interfaced and
sometimes they were more tightly interfaced
For internal circulation of BSNL only
Key Characteristics of ERP
1. Integration:
Seamless integration of all the information
flowing through a company financial and
accounting, human resource information, supply
chain information, and customer information
For internal circulation of BSNL only
Key Characteristics of ERP
2. ERP Systems are not developed in-house:
Mapping organizational requirements to the
processes and terminology employed by the vendor
Making informed choices about the parameter setting
Organizations that implement enterprise systems
enter into long-term relationships with vendors.
For internal circulation of BSNL only
Key Characteristics of ERP
3. Best Practices
ERP vendors talk to many different businesses
within a given industry as well as academics to
determine the best and most efficient way of
accounting for various transactions and
managing different processes. The result is
claimed to be Industry Best Practices
For internal circulation of BSNL only
Key Characteristics of ERP
4. Some Assembly Required
Integration with various processes across
different modules and integration testing is
required
Integration with other applications is also
required.
For internal circulation of BSNL only
Why ERP?
Technology
Transition of IT from Supporting Operational
entities to becoming Strategic Business Tool
For internal circulation of BSNL only
Why ERP?
Corporate Initiative
Strategic Initiative Capability to Compete
Operational Initiative foundation for
performance and cost improvement via
integration
Organizational Initiative To initiate major
organizational change within the company
For internal circulation of BSNL only
Benefits of ERP
Best Processes
Reduced Inventories
Integrated SCM
Order Cycle Improvement
Customer Service Improvement
Reduced Working Capital
.. and so on.
For internal circulation of BSNL only
ERP Project of BSNL
Will be touching all the functions of organization
For internal circulation of BSNL only
ERP
FICO
MM and
Inventory
Plant & Eqpt
Maintenance
SCM
Project
Management
Production
Management
HRM
S&D
REM
BIS
Quality
Management
Enterprise Portal
Business
Intelligence &
Analysis
Enterprise
Strategy Mngt
For internal circulation of BSNL only
ERP Implementation in BSNL
SI M/s HCL Infosystems Limited
Application Provider : SAP
BPR Consultant : M/s E&Y
For internal circulation of BSNL only
Data Centres & Network
CDR Data Centres at Kolkata and Hyderabad
CDR Network to be used.
New N/W for non-CDR Circles
For internal circulation of BSNL only
ERP in BSNL
Phase I To be implemented in Seven Circles
(being prepared for implementation)
Phase II To be implemented by March 2011.
For internal circulation of BSNL only
POC Circles
1. ALTTC
2. BSNL Corporate Office
3. Karnataka TC
4. MH TC
5. STR
6. WTP
7. Telecom Factory Mumbai
For internal circulation of BSNL only
ERP Implementation Approach
BPR Exercise
Document Existing Processes
Decide on To Be Processes
SRS Documentation
Documentation of requirements
Application Validation
Testing of Each & Every
Processes
Implementation
Integration
Data Populating
Training
For internal circulation of BSNL only
ERP Implementation
Infrastructure
Data Collection
Master Data in Templates
Decide SPOC Officers for Data Collection
Transaction Data During Pre-Go-Live
Stage
For internal circulation of BSNL only
ERP Implementation Formation
Core Team
Power Users
End Users
ESS Users
For internal circulation of BSNL only
Role of Core Team
BPP Phase Design of ERP System
To ensure implementation of BPR
Recommendations
Realization Phase: Formation of Data Migration
Strategy, Templates, Testing Strategy, Test
Cases
Imparting Training
Final Phase: Cut-over and Migration
For internal circulation of BSNL only
Power User Teams
To be formed before the POC Go-Live
Levels
I. Unit Power Users- L1
II. Circle Level Power Users L2
III. Central Level Power Users L3
For internal circulation of BSNL only
Unit Level Power Users(L1)
Owner SSA
Number Minimum 2
Responsibilities
SAP GUI Installation
Hardware Availability/Compatibility/Installation
Liaison for SAP User Management
General Hand-holding
Resolution of Module Specific Queries of End Users
Act as ESS Trainers for the unit
Liaison for Change of Work Flow
For internal circulation of BSNL only
Circle Level Power Users(L2)
Owner Circle
Number Minimum 2 per module
Responsibilities
SAP GUI Installation at circle level
Hardware Availability/Compatibility/Installation
Liaison for SAP User Management
General Hand-holding
Resolution of Module Specific Queries of L1 and End Users
Act as ESS Trainers for the unit
For internal circulation of BSNL only
Circle Level Power Users(L2)
Responsibilities
Assess and Recommend in Change of Work Flow
Train Power Users of Circle
Implement New Functional Requirements
Test and Validate before final release in the system
Look for Improvement areas/ change
For internal circulation of BSNL only
ERP Implementation
Right mix of People, Process and Technology
For internal circulation of BSNL only
Major Issues
Integration with Existing Diverse Applications
Large Organization
Many Processes
Non-uniform Processes
Resistance to Change and Adopt New Processes
Data Preparation
For internal circulation of BSNL only
SAP ERP Screen Shots
For internal circulation of BSNL only
Logon Screen
For internal circulation of BSNL only
For internal circulation of BSNL only
Back
Exit Cancel
New Session
Short Cut
For internal circulation of BSNL only
For internal circulation of BSNL only
For internal circulation of BSNL only
For internal circulation of BSNL only
Concluding Remarks
Technology is an enabler, not the driver
It is a means to an end, not the end.
For internal circulation of BSNL only
For internal circulation of BSNL only